• Simon Castle
    Simon Castle
  • Gurveer Nashaan
    Gurveer Nashaan
  • Nina Webster
    Nina Webster
  • Lee Kennedy
    Lee Kennedy
  • Matthew Cardwell
    Matthew Cardwell
  • Bradley Steward
    Bradley Steward
  • Michael Warwick
    Michael Warwick
No description for branch.
Outlook Property

Unit 319 Western Gateway, Excel Marina Docklands, London
Greater London
E16 1AR

020 7055 2666
Aug 15,2017
Minithumbup
By: 'Seni Adetu'
Aug 15,2017
0 people found
this helpful
Gurveer was brilliant in the partnership with me for the sale of my property at 64 Adriatic. She was always engaging and drove the process with so much passion....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 14,2017
Minithumbup
Gurveer Nashaan
By: 'PJEFFRIES'
Aug 14,2017
0 people found
this helpful
Gurveer was very helpful throughout the whole process, which unfortunately took a lot longer than expected (down to solicitors!) and kept all parties up to date and informed. We were able to achieve a sale fee £13k over the asking price, which was great news! Would definitely recommend Gurveer and the team at Outlook....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2017
Minithumbup
Matthew Cardwell
By: 'Barbara'
Aug 11,2017
0 people found
this helpful
After a few days of trying to arrange an appointment I finally managed to view the property with Matthew in Canning Town and secure it the very same afternoon. Big help...
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Aug 10,2017
Minithumbup
Matthew Cardwell
By: 'Mrs Neem'
Aug 10,2017
0 people found
this helpful
Matthew was so kind to my husband and i when arriving to U.K and helped us find accommodation in the most professional manner. I would like to place my thanks to Matthew for personally visiting the property once we moved in to show us how all electronics worked....
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Was this helpful? Yes
Aug 08,2017
Minithumbup
Matthew Cardwell
By: 'Raj n'
Aug 08,2017
0 people found
this helpful
Great effort from matt to follow through with all requirements we made to start with. Always available on his private number made a massive help....
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Jul 28,2017
Minithumbup
Gurveer Nashaan
By: 'L C'
Jul 28,2017
0 people found
this helpful
Kept in regular touch throughout our sales process, which took around 2 months to the accepted offer. Was able to achieve an acceptable price at a time when it seemed quite a number of similar flats were coming on market. Viewings were all handled well. We were never present for viewings, but majority of viewings resulted in an offer of some kind. Photographer that was used was good. Performed due diligence on two competing offers, and was able to identify potential financing problems for one ...
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Comment on agent fees
Fee was reasonable
Was this helpful? Yes
Jul 26,2017
Minithumbup
Matthew Cardwell
By: 'Mr & Mrs K'
Jul 26,2017
0 people found
this helpful
I have been extremely impressed with Matthew and how he has dealt with my endless list of requirements (sorry about that) I am no looking forward to a long and enjoyable tenancy....
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Was this helpful? Yes
Jul 26,2017
Minithumbup
Gurveer Nashaan
By: 'First time buyers'
Jul 26,2017
0 people found
this helpful
Gurveer helped us with the purchase of our flat in Aegean Apartments. She was very knowledgeable with the whole process, patient, prompt and always helpful in answering our queries. We were convinced that she was trying her best to make it work for both the vendors and the buyers. We would definitely recommend her services in the future....
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Was this helpful? Yes
Jul 25,2017
Minithumbup
Lee Kennedy
By: 'Samera'
Jul 25,2017
0 people found
this helpful
I have just rented a flat from Outlook. Lee who was in charge of my case, has been excellent in supporting me with all of my concerns and queries I had. He is hard working and dedicated. Always has a smile on his face and is approachable. Excellent customer service....
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Was this helpful? Yes
Jul 24,2017
Minithumbup
Lee Kennedy
By: 'Accommodating.'
Jul 24,2017
0 people found
this helpful
From my first experience of utilising Outlook Properties LTD, Lee was my point of contact. I found Lee accommodating, polite, courteous and flexible....
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Comment on agent fees
See above comments per my review.
Was this helpful? Yes
Jul 03,2017
Minithumbup
Lee Kennedy
By: 'Jyotsri'
Jul 03,2017
0 people found
this helpful
Lee is a great partner who genuinely cares about his customers. We had a great experience buying & then subleasing property with Lee. Lee goes out of his way to do whatever it takes to get the work done. He can be trusted and will always have your best interest in his mind....
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Jun 27,2017
Minithumbup
Matthew Cardwell
By: 'Happy beni'
Jun 27,2017
0 people found
this helpful
Mathew help me find a beautiful apartment with views to die for. I wanted to take a different apartment with him but he advised me to wait and see this one as it would be better for me. He was certainly correct! Thanks so much x...
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Comment on agent fees
Ok
Was this helpful? Yes
Jun 26,2017
Minithumbup
Matthew Cardwell
By: 'Rachael'
Jun 26,2017
0 people found
this helpful
I have found a lovely proeprty via outlook property and received a 5 star service from Matthew and the team. Looking forward to moving in shortly....
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Jun 22,2017
Minithumbup
Matthew Cardwell
By: 'KN'
Jun 22,2017
0 people found
this helpful
Matthew was great in securing my brilliant studio flat in Canary Wharf for me. He took his time to sit in the concerige with me and run though the process of what was needed to proceed. Very nice and friendly attitude....
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Was this helpful? Yes
Jun 12,2017
Minithumbup
Simon Castle
By: 'Iuliana'
Jun 12,2017
0 people found
this helpful
Simon has provided a great service, always easy to get hold of and great communication. Would 100% recommend. Any prospective buyer will certainly be well looked after!...
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Was this helpful? Yes
Jun 02,2017
Minithumbup
Matthew Cardwell
By: 'SN'
Jun 02,2017
0 people found
this helpful
I am very happy with the service I have received from mr Matthew cardwell. He has been excellent from start to finish and I am looking forward to a happy tenancy ahead....
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Comment on agent fees
Ok, slightly high however Matthew was honest from the start
Was this helpful? Yes
May 26,2017
Minithumbup
Gurveer Nashaan
By: 'Matt'
May 26,2017
0 people found
this helpful
Just completed on a lovely apartment in the Capital East development E16. Throughout the whole process Gurveer was professional, helpful and attentive. There were many problems related to the vendors solicitors. Gurveer was excellent at chasing them up and keeping me informed of the situation. ( even if the news wasn't what I wanted to hear! ) I would have no hesitation in recommending Gurveer and all at Outlook In London Docklands....
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Comment on agent fees
N/A
Was this helpful? Yes
May 23,2017
Minithumbup
Matthew Cardwell
By: 'Graham'
May 23,2017
0 people found
this helpful
I had a great service from Matthew and am really looking forward to my new apartment. He has really made my move stress free as can be....
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Was this helpful? Yes
May 17,2017
Minithumbup
Matthew Cardwell
By: 'Debby'
May 17,2017
0 people found
this helpful
Matt was a great help in finding me and my partner a one bedroom property in Canary Wharf. Looking forward to moving in July....
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Was this helpful? Yes
Apr 27,2017
Minithumbup
Karina Petrova
By: 'Sandra'
Apr 27,2017
0 people found
this helpful
Karina was super helpful and professional with my search for a property to rent. Having lived in my previous home for 13 years, property search has been super stressful, however Karina went out of her way to tailor the property search to my exact requirements. Her responses were by far the quickest compared to any other lettings agents and she was extremely flexible with viewing times as well as staying past her normal shift times to take me to viewings. From viewing the property to making the o...
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Comment on agent fees
Fairly pricey, however I can justify the cost considering the great service that was provided to me. A very positive experience so far.
Was this helpful? Yes
Apr 18,2017
Minithumbup
Gurveer Nashaan
By: 'T.A.'
Apr 18,2017
0 people found
this helpful
Gurveer provided excellent service from start to finish. She responded promptly to queries and dealt with any issues all the way until completion. I would highly recommend her to anyone....
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Comment on agent fees
good
Was this helpful? Yes
Apr 15,2017
Minithumbup
Karina Petrova
By: 'Eftychia'
Apr 15,2017
0 people found
this helpful
Karina was amazing. She saw us exactly the properties that we want it to see and answer all our questions. Very helpful and amazing personality. I definitely will recommend the outlook property to my friends if they ever look for property. Thank you again!...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 07,2017
Minithumbup
Lee Kennedy
By: 'ZJ'
Apr 07,2017
0 people found
this helpful
Very helpful and responsive. Hard working and understand client's needs. Able to solve difficult problems. I will recommend him to my other friends....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 28,2017
Minithumbdown
Karina Petrova
By: 'Gleb'
Mar 28,2017
0 people found
this helpful
Really attentive agent. Helps with any request needed. Advises on any matter that has arisen. Really helpful, positive and a great person to deal with....
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Was this helpful? Yes
Mar 20,2017
Minithumbup
Karina Petrova
By: 'Karolis'
Mar 20,2017
0 people found
this helpful
Karina was very helpful and answered all my questions. She even picked me up from the station with her car and was innovative in suggesting quick and efficient ways of sharing payment receipt info (i.e. I sent picture of receipt to Karina's Viber account). I would highly recommend to assign Karina to deal with prospective tenants....
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Was this helpful? Yes
Mar 18,2017
Minithumbup
Karina Petrova
By: 'Massimo'
Mar 18,2017
0 people found
this helpful
Karina is the rare example of an agent friendly and professional at the same time; she replied instantly to my emails and also by SMS at any time, solving any kind of doubt I had. She really care about the customer and she showed me the perfect flat for my needs; highly recommend....
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Was this helpful? Yes
Mar 07,2017
Minithumbup
Gurveer Nashaan
Lee Kennedy
By: 'JWilliams'
Mar 07,2017
0 people found
this helpful
Both Lee and Gurveer were very polite and had a great attitude to help and meet my requirements. They replied to all telephone calls and emails very quickly. Absolute pleasure to work with....
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Was this helpful? Yes
Mar 07,2017
Minithumbup
Bradley Steward
By: 'Robert'
Mar 07,2017
0 people found
this helpful
Bradley was very helpful from the first phone call and very quick to reply to emails to answer my questions he seemed to go the extra mile to make a customer happy....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2017
Minithumbup
Karina Petrova
By: 'Evgenia'
Mar 03,2017
0 people found
this helpful
Excellent service provided by Karina from start to finish. Karina is great! She is very helpful and responsive. She put my needs first and seek the best interest for me. I would recommend her to anybody who wants to rent property and I will definitely choose her again....
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Was this helpful? Yes
Feb 28,2017
Minithumbup
Karina Petrova
By: 'Elena'
Feb 28,2017
0 people found
this helpful
Karina was most helpful in finding the right place for me . Not only was she friendly , professional and we'll informed, she also took the extra time to make sure I understood the process and calmed any fears I had. Thank you Karina...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £280,000
  • Max: £610,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA NLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
90 1 277 2 28 0 24 1 18 0
Simon Castle Simon Castle
Branch Manager
73 reviews

About Simon No description set View full profile
Gurveer Nashaan Gurveer Nashaan
Sales Manager
36 reviews

About Gurveer No description set View full profile
Nina Webster Nina Webster
Trainee Lettings Negotiator
27 reviews

About Nina No description set View full profile
Lee Kennedy Lee Kennedy
Lettings Consultant
155 reviews

About Lee No description set View full profile
Matthew Cardwell Matthew Cardwell
120 reviews

About Matthew No description set View full profile
Bradley Steward Bradley Steward
Sales Negotiator
64 reviews

About Bradley No description set View full profile
Michael Warwick Michael Warwick
Property Manager
14 reviews

About Michael No description set View full profile

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Last updated at 1:47 PM 11/01/2016 by allAgents

Complaints Procedure

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Last updated at 1:47 PM 11/01/2016 by allAgents

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