• Simon Castle
    Simon Castle
  • Gurveer Nashaan
    Gurveer Nashaan
  • Nina Webster
    Nina Webster
  • Lee Kennedy
    Lee Kennedy
  • Bradley Steward
    Bradley Steward
  • Michael Warwick
    Michael Warwick
No description for branch.
Outlook Property

Unit 319 Western Gateway, Excel Marina Docklands, London
Greater London
E16 1AR

020 7055 2666

Jan 16,2017
Minithumbup
By:
Jan 16,2017
Featured Review
0 people found
this helpful
Lee was very professional in making the appointment and arrived on punctually, on time. Lee communicated very efficiently to all communications and questions/request from myself were dealt with quickly. Lee also went out of his way to locate a parking space within the building as the apartment rented did not provide one....
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Comment on agent fees
Agents fees are appropriate to the rest of the UK and did not seem to be inflated just because of renting in London
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Jan 05,2017
Minithumbup
By:
Jan 05,2017
Featured Review
0 people found
this helpful
Lee is a very professional agent who has helped me to settle quickly and efficiently into my new flat. I appreciated his friendly attitude and organization that made the whole process easy and stress free. I would strongly recommend Lee and the Outlook agency as they provide a stunning customer care and overall service....
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Jan 04,2017
Minithumbup
By:
Jan 04,2017
Featured Review
0 people found
this helpful
After having a bad experience with a rival agent I decided to give Outlook a go and I'm really glad I did. Good service through out and have found what seems to be an excellent tenant and secured a fair level of rent. They certainly know the local area better than most....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
By:
Dec 23,2016
Featured Review
0 people found
this helpful
Outlook (Lee Kennedy) has now let my flat on 3 occasions, providing an excellent, quick and efficient service in terms of marketing, finding tenants and achieving a reasonable rental price....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
Featured Review
0 people found
this helpful
Both Bradley & Nina have been very helpful throughout the entire process. They've communicated well throughout and have completed everything asked of them....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
We have always found Outlook Property professional and they always action paperwork for the rental promptly. We have been using Outlook as our agents for a number of years and they have always been great to work with and in recent years our contact has been with Lee who has always been helpful and friendly....
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Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
Lee Kennedy is quite simply turning up the fire when it comes to breaking the stereotype of the 'typical' London estate agent. all the pleasantries imaginable would not do this young man justice. a breath of fresh air and a true gent....
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Lee is very prompt with emails and phone calls, he is very helpful and accommodating, I would recommend him to family and friends....
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Nov 19,2016
Minithumbup
By:
Nov 19,2016
0 people found
this helpful
I dealt with Lee who found a tenant for my car park. Lee is professional and efficient in his work....
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Comment on agent fees
Good
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Nina was very helpful throughout the whole process. She kept me informed and updated where needed. Nina was very polite and a pleasure to deal with....
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Comment on agent fees
okay
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Lee has been exceptionally professional and helpful during our time dealing with him. He has been extremely punctual and understanding with our requests and made the whole process very smooth....
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
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Lee has recently assisted me in finding a parking space to rent in my development. Throughout the process, Lee has been both efficient and professional always responding promptly to any query or question. The value of this transaction is tiny in comparison to his more usual business but his approach gives me absolute certainty that were I to sell my property, he would be my first choice!...
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Comment on agent fees
n/a
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
Brad was very helpful and typical, throughout the duration of the rental process. Glad to see people engaged in what they do, and Brad is definitely one of them. I would definitely recommend him....
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Comment on agent fees
Neither too cheap nor too expensive. I would say normal.
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Lee has been amazingly helpful throughout my property search. He put me in touch with his colleague when initially there was nothing suitable within his area and he also picked this back up with me and suggested alternative properties he thought would be of interest, one of which I then subsequently took and will be moving into. Lee is extremely personable and is always on hand to answer any questions - he confirmed when my offer had been accepted outside of his working hours which he did not ne...
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Comment on agent fees
The fees were at an acceptable level.
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Mr. Bradley Steward treated us as a professional. He informed us about all that we needed to know and he did this in a professional way. We appreciate his involvement. For sure I recommend Mr. Steward as a professional seller. We got to this agency from a recommendation and we are more then glad that we make the deal....
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Comment on agent fees
Good
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Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Nina was lovely and professional throughout the whole process. She followed up on the outstanding work and informed me about the progress of my application in the timely manner....
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Good communication and quick response throughout the flat refurbishment and new tenant search process. More than happy to deal with Bradley again in the future....
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Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
I am very happy that Alex happened to be the agent who helped me found the flat I am renting at the moment. He is a very professional individual with experience on his field and he was always responsive and helpful with our enquires regarding the flat....
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Comment on agent fees
Slightly higher than expected.
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
He is really helpful and quick to reach out and he makes sure to personally talk and discuss issues with the customer...
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Dealing with Bradley was very simple, and he was always available to answer my questions and queries (even after working hours). I told him my avaibility and he managed to show me 4 properties at the same time allowing me to make my decision easier. Every step was simple, from viewings to the hand over of keys, proving that finding the perfect home can be a stress free experience. Highly recommended...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Bradley was very professional in his approach to help us find a new flat to rent. He was always responsive to my queries and helped secure the best deal I could get....
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Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
Alex was very friendly and profesional.great communication. He was very helpful and he understand my needs. i will definitely recommend Alex and Outlook Property...
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Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
A very smooth and efficient service! After various problems including withdrawn applications and failed references, we decided to switch to Outlook from our previous agent. Bradley secured a suitable application (which also matched the original asking price) for the tenancy very quickly, allowing us to reduce our client's void period. The applicants were updated at regular intervals and there were no delays throughout the process. I highly recommend Bradley and the Outlook team!...
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Comment on agent fees
Good, very competitive.
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
Bradley provided an outstanding service and was very helpful at all time. He provided me with a list of options that met all my requirements and ensured that the entire process ran smoothly. I received responses to my queries on a timely basis. Would definitely recommend him to my colleagues and friends....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
Bradley was extremely helpful and efficient throughout my rental process. He always kept me in the loop and addressed my queries in a very timely manner....
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Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
Alex and Lee have are courteous and helpful agents who greatly assisted my wife and I in our house search. good understanding of their business and the environment....
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Comment on agent fees
Agent's fees are a little steep but Alex and Lee kindly offered a £100 discount on this.
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
Kindly arranged every viewing. He provided solutions and found alternative property for me when the contract condition doesn't meet the landlord's requirements....
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Comment on agent fees
Not bad
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Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
this helpful
Lee has been excellent in helping us, as first-time landlords, find tenants for our flat. He responds to messages quickly and has helped guide us through all the requirements to let....
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Comment on agent fees
Fees seem very fair.
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Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Lee, Bradley and Alex was very helpful in settling my new home and leasing it out for me. They helped me to inspect the property before hand over, collecting the keys and taking furniture delivery. Simon was helpful with rental advises and secured me a 10% discount on furniture prices....
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Comment on agent fees
Market Rate
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Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Lee ensured he was available to answer any questions I had as a first time landlord, was friendly and easy to work with. I was going to check out a few estate agents before making my decision as to who to go with but in the end didn't feel the need to compare as Lee gave me complete confidence in letting my flat via Outlook...
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Comment on agent fees
11 percent charges is high in comparison to what I know other people pay their managing agent. The PAT testing charges via Outlook were also on the high side. Therefore I will be expecting exceptional service from the maintenance and auditing team to justify this high expenditure!!
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Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
Selling your home and moving house is a stressful time not least when you're based in Australia and UK. I found dealing with Simon excellent. He is professional, friendly and very helpful and has a great team behind him. He is experienced and knows the area and all the processes involved in getting from 'for sale' to 'settlement'. I would not hesitate to recommend him to anyone wishing to sell or buy and be assured you have someone with drive, motivation (and goes the extra mile) working for yo...
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Comment on agent fees
Fees are in keeping with average London prices.
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Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
I am extremely happy with the customer service I have received from Mr. Steward and his supervisor Mr. Castle. We had a difficult move from Finland, and had a little misunderstanding with the first landlord which day should we move in, but Mr. Steward managed to get us twice as nice flat as the first one was with a better location and worked extra hours in order to get us a nicer flat on time and actually filmed a couple apartments before we found the one we finally leased, which was exceptional...
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Comment on agent fees
Outlook property was quite expensive in general compared to other companies
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
Alex didn't save any efforts to help me find a property. He was very patient answering my questions and demands. He was always available on phone and replying to my emails even during the weekends....
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Comment on agent fees
The agents feed are fine
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Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
Lee and Alex helped us in finding our ideal property very quickly. From the viewing to the moving in day Lee was very helpful and went above and beyond to accommodate us. Would highly recommend Lee and the team!...
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Bradley has been extremely helpful in getting my viewing and arranging for the viewings with multiple options. He has a good details on the properties that he manages which is really helpful in finalising the property... I would highly recommend Bradley.......
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Comment on agent fees
Agent fees listed on the site is high however is negotiable
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £280,000
  • Max: £541,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA NLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
84 1 247 1 23 0 21 1 15 0
Simon Castle Simon Castle
Branch Manager
61 reviews

About Simon No description set View full profile
Gurveer Nashaan Gurveer Nashaan
Sales Manager
29 reviews

About Gurveer No description set View full profile
Nina Webster Nina Webster
Trainee Lettings Negotiator
25 reviews

About Nina No description set View full profile
Lee Kennedy Lee Kennedy
Lettings Consultant
149 reviews

About Lee No description set View full profile
Bradley Steward Bradley Steward
Sales Negotiator
52 reviews

About Bradley No description set View full profile
Michael Warwick Michael Warwick
Property Manager
9 reviews

About Michael No description set View full profile

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Last updated at 1:47 PM 11/01/2016 by allAgents

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Last updated at 1:47 PM 11/01/2016 by allAgents

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