• Simon Castle
    Simon Castle
  • Gurveer Nashaan
    Gurveer Nashaan
  • Nina Webster
    Nina Webster
  • Lee Kennedy
    Lee Kennedy
  • Bradley Steward
    Bradley Steward
  • Michael Warwick
    Michael Warwick
No description for branch.
Outlook Property

Unit 319 Western Gateway, Excel Marina Docklands, London
Greater London
E16 1AR

020 7055 2666

Dec 07,2016
Minithumbup
By:
Dec 07,2016
Featured Review
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We have always found Outlook Property professional and they always action paperwork for the rental promptly. We have been using Outlook as our agents for a number of years and they have always been great to work with and in recent years our contact has been with Lee who has always been helpful and friendly....
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Dec 06,2016
Minithumbup
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Dec 06,2016
Featured Review
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Lee Kennedy is quite simply turning up the fire when it comes to breaking the stereotype of the 'typical' London estate agent. all the pleasantries imaginable would not do this young man justice. a breath of fresh air and a true gent....
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Dec 01,2016
Minithumbup
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Dec 01,2016
Featured Review
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Lee is very prompt with emails and phone calls, he is very helpful and accommodating, I would recommend him to family and friends....
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Nov 19,2016
Minithumbup
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Nov 19,2016
Featured Review
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I dealt with Lee who found a tenant for my car park. Lee is professional and efficient in his work....
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Comment on agent fees
Good
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
Featured Review
0 people found
this helpful
Nina was very helpful throughout the whole process. She kept me informed and updated where needed. Nina was very polite and a pleasure to deal with....
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Comment on agent fees
okay
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
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Lee has been exceptionally professional and helpful during our time dealing with him. He has been extremely punctual and understanding with our requests and made the whole process very smooth....
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
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Lee has recently assisted me in finding a parking space to rent in my development. Throughout the process, Lee has been both efficient and professional always responding promptly to any query or question. The value of this transaction is tiny in comparison to his more usual business but his approach gives me absolute certainty that were I to sell my property, he would be my first choice!...
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Comment on agent fees
n/a
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
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Brad was very helpful and typical, throughout the duration of the rental process. Glad to see people engaged in what they do, and Brad is definitely one of them. I would definitely recommend him....
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Comment on agent fees
Neither too cheap nor too expensive. I would say normal.
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Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
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Lee has been amazingly helpful throughout my property search. He put me in touch with his colleague when initially there was nothing suitable within his area and he also picked this back up with me and suggested alternative properties he thought would be of interest, one of which I then subsequently took and will be moving into. Lee is extremely personable and is always on hand to answer any questions - he confirmed when my offer had been accepted outside of his working hours which he did not ne...
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Comment on agent fees
The fees were at an acceptable level.
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
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Mr. Bradley Steward treated us as a professional. He informed us about all that we needed to know and he did this in a professional way. We appreciate his involvement. For sure I recommend Mr. Steward as a professional seller. We got to this agency from a recommendation and we are more then glad that we make the deal....
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Comment on agent fees
Good
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Oct 10,2016
Minithumbup
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Oct 10,2016
0 people found
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Nina was lovely and professional throughout the whole process. She followed up on the outstanding work and informed me about the progress of my application in the timely manner....
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Oct 07,2016
Minithumbup
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Oct 07,2016
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Good communication and quick response throughout the flat refurbishment and new tenant search process. More than happy to deal with Bradley again in the future....
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Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
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I am very happy that Alex happened to be the agent who helped me found the flat I am renting at the moment. He is a very professional individual with experience on his field and he was always responsive and helpful with our enquires regarding the flat....
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Comment on agent fees
Slightly higher than expected.
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Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
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He is really helpful and quick to reach out and he makes sure to personally talk and discuss issues with the customer...
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
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Dealing with Bradley was very simple, and he was always available to answer my questions and queries (even after working hours). I told him my avaibility and he managed to show me 4 properties at the same time allowing me to make my decision easier. Every step was simple, from viewings to the hand over of keys, proving that finding the perfect home can be a stress free experience. Highly recommended...
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Comment on agent fees
Good
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Sep 22,2016
Minithumbup
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Sep 22,2016
0 people found
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Bradley was very professional in his approach to help us find a new flat to rent. He was always responsive to my queries and helped secure the best deal I could get....
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Sep 21,2016
Minithumbup
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Sep 21,2016
0 people found
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Alex was very friendly and profesional.great communication. He was very helpful and he understand my needs. i will definitely recommend Alex and Outlook Property...
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Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
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A very smooth and efficient service! After various problems including withdrawn applications and failed references, we decided to switch to Outlook from our previous agent. Bradley secured a suitable application (which also matched the original asking price) for the tenancy very quickly, allowing us to reduce our client's void period. The applicants were updated at regular intervals and there were no delays throughout the process. I highly recommend Bradley and the Outlook team!...
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Comment on agent fees
Good, very competitive.
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Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
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Bradley provided an outstanding service and was very helpful at all time. He provided me with a list of options that met all my requirements and ensured that the entire process ran smoothly. I received responses to my queries on a timely basis. Would definitely recommend him to my colleagues and friends....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
Bradley was extremely helpful and efficient throughout my rental process. He always kept me in the loop and addressed my queries in a very timely manner....
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Sep 21,2016
Minithumbup
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Sep 21,2016
0 people found
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Alex and Lee have are courteous and helpful agents who greatly assisted my wife and I in our house search. good understanding of their business and the environment....
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Comment on agent fees
Agent's fees are a little steep but Alex and Lee kindly offered a £100 discount on this.
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Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
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Kindly arranged every viewing. He provided solutions and found alternative property for me when the contract condition doesn't meet the landlord's requirements....
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Comment on agent fees
Not bad
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Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
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Lee has been excellent in helping us, as first-time landlords, find tenants for our flat. He responds to messages quickly and has helped guide us through all the requirements to let....
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Comment on agent fees
Fees seem very fair.
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Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
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Lee, Bradley and Alex was very helpful in settling my new home and leasing it out for me. They helped me to inspect the property before hand over, collecting the keys and taking furniture delivery. Simon was helpful with rental advises and secured me a 10% discount on furniture prices....
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Comment on agent fees
Market Rate
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Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Lee ensured he was available to answer any questions I had as a first time landlord, was friendly and easy to work with. I was going to check out a few estate agents before making my decision as to who to go with but in the end didn't feel the need to compare as Lee gave me complete confidence in letting my flat via Outlook...
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Comment on agent fees
11 percent charges is high in comparison to what I know other people pay their managing agent. The PAT testing charges via Outlook were also on the high side. Therefore I will be expecting exceptional service from the maintenance and auditing team to justify this high expenditure!!
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Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
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Selling your home and moving house is a stressful time not least when you're based in Australia and UK. I found dealing with Simon excellent. He is professional, friendly and very helpful and has a great team behind him. He is experienced and knows the area and all the processes involved in getting from 'for sale' to 'settlement'. I would not hesitate to recommend him to anyone wishing to sell or buy and be assured you have someone with drive, motivation (and goes the extra mile) working for yo...
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Comment on agent fees
Fees are in keeping with average London prices.
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Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
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I am extremely happy with the customer service I have received from Mr. Steward and his supervisor Mr. Castle. We had a difficult move from Finland, and had a little misunderstanding with the first landlord which day should we move in, but Mr. Steward managed to get us twice as nice flat as the first one was with a better location and worked extra hours in order to get us a nicer flat on time and actually filmed a couple apartments before we found the one we finally leased, which was exceptional...
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Comment on agent fees
Outlook property was quite expensive in general compared to other companies
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
Alex didn't save any efforts to help me find a property. He was very patient answering my questions and demands. He was always available on phone and replying to my emails even during the weekends....
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Comment on agent fees
The agents feed are fine
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Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
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Lee and Alex helped us in finding our ideal property very quickly. From the viewing to the moving in day Lee was very helpful and went above and beyond to accommodate us. Would highly recommend Lee and the team!...
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
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Bradley has been extremely helpful in getting my viewing and arranging for the viewings with multiple options. He has a good details on the properties that he manages which is really helpful in finalising the property... I would highly recommend Bradley.......
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Comment on agent fees
Agent fees listed on the site is high however is negotiable
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Bradley helped us in finding the property with all the best available option suiting our requirement. He has a very food knowledge on the properties that he manages. Superb and would recommend him...
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Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
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Lee has impressed me with his depth of knowledge in letting, approachable attitude to find solutions and confidence in his field. He responded promptly to all my request so far, making him a pleasant and trustworthy professional to work with....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Bradley has been extremely helpful whilst we have been flat hunting for a new home. I really appreciate all of his help and support....
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Comment on agent fees
The fees are what I expected.
Was this helpful? Yes
Aug 21,2016
Minithumbup
By:
Aug 21,2016
0 people found
this helpful
From start to finish, Lee and the team at Outlook were extremely helpful in helping us to find our flat in Royal Victoria. He talked us through the whole process and communicated with the landlord on numerous occasions to ensure everything was perfect upon move in. I would have no hesitation in recommending Lee to other prospective tenants or buyers....
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Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
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Absolutely fanstastic from start to finish!! From the moment I contacted Outlook the service was A+, in terms of the service that I wanted to use. They booked viewings on the day after I signed up, and the tenants they found and the vetting /admin process was fantastic. I had minor reservations about the tenants ability to pay, but Outlook offered me a tenant guarantee that eased my mind, and again was very well organised. Highly recommended, easily the best agents in E14/E16!!...
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Comment on agent fees
Fair fees for the service for they provided.
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £280,000
  • Max: £541,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA NLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
82 1 244 1 23 0 21 1 15 0
Simon Castle Simon Castle
Branch Manager
60 reviews

About Simon No description set View full profile
Gurveer Nashaan Gurveer Nashaan
Sales Manager
29 reviews

About Gurveer No description set View full profile
Nina Webster Nina Webster
Trainee Lettings Negotiator
24 reviews

About Nina No description set View full profile
Lee Kennedy Lee Kennedy
Lettings Consultant
145 reviews

About Lee No description set View full profile
Bradley Steward Bradley Steward
Sales Negotiator
51 reviews

About Bradley No description set View full profile
Michael Warwick Michael Warwick
Property Manager
8 reviews

About Michael No description set View full profile

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Last updated at 1:47 PM 11/01/2016 by allAgents

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Last updated at 1:47 PM 11/01/2016 by allAgents

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