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    Stephanie Coates
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    Hannah Daynes
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Orchards of London

7 Station Parade, Uxbridge Road Ealing Common, London
Greater London
W5 3LD

020 8992 4242

Sep 19,2016
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By:
Sep 19,2016
0 people found
this helpful
I would give negative score for this agency. The people working in this company are very rude. After viewing one of their property, they called back and I think the price is not proper for the property. Then the guy named Andrew asked me 'How much do you think is proper for the property? If the property is on sale for £10, will you think it is proper?' What the fxxk? Did they have some training on customer service ever? Crazy guys. Anyone looking for a property should avoid this company....
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Sep 02,2016
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Sep 02,2016
1 people found
this helpful
Agents were pushy at the beginning until we handed over a holding deposit, then from that point onwards communication was very poor. Problems included: difficulty arranging a second viewing, agent turning up 45 minutes late for viewing without apologising, ignored requests to send through the contract early, ended up having to sign contract and send money very quickly on our moving day, could not then move in, keys weren't even cut yet and cleaning had not been arranged. Unclean when we moved in...
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Comment on agent fees
Very high markup on 'referencing fees' - ฦ’รขโ‚ฌลกโ€š£250 each. Fees do not match the service received.
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Aug 22,2014
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Aug 22,2014
2 people found
this helpful
Orchards of London (Ealing branch) has provided an excellent service throughout. They have respondent quickly to all my questions regarding finding an appropriate property for me and my family to rent. They have efficiently and professionally addressed any concern or query I had, even after I moved into the property. I would highly recommend them to anyone considering renting in London....
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Jul 10,2014
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Jul 10,2014
0 people found
this helpful
I had a rent for 2 years through this agent, Orchards of London. I paid the deposit to Them, but They passed it to the Landlady, which is illegal in recent years. The Landlady requested me to pay the council tax and TV license fees to her, which was also illegal. Although this agent managed the property, They did not let me know, solve the problem, or further, They supported the Landlady and sent me a nasty mails. Towards the end of contract, it turned out that the Landlady did not register ...
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Comment on agent fees
They took relatively high administrative fees upon making contract. I know other tenant paid a lot for extension of contract.
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
2 people found
this helpful
I would recommend anyone to deal with Orchards the service is excellent. The best staff with good communication skills and team work....
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Mar 06,2014
Minithumbup
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Mar 06,2014
3 people found
this helpful
From the moment i called Orchards of London requesting a property to rent they have been incredibly helpful. They provided me with multiple of properties to view and often worked overtime in order for me to view as many as possible on the same day. Any questions i had were answered and taken care of immediately. I cannot praise them highly enough....
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Jan 30,2014
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Jan 30,2014
2 people found
this helpful
We were beginning to think that we would never get our property rented and then Hannah knocked on our door offering Orchards\' services. A little more than a week later and several good potential viewings she found us some great tenants. As we were planning a trip abroad we found the whole process quite stressful but Hannah was very attentive to our needs, was always extremely courteous both with us and potential tenants, and didn\'t try to push us our the tenants into something that didn\'t fee...
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Jan 27,2014
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Jan 27,2014
0 people found
this helpful
Great service overall. Quick processing of contractual documents. Good relationship with staff members. Appointment for visit was setup quickly. Information about properties were very useful...
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Jan 26,2014
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Jan 26,2014
2 people found
this helpful
THE WORST POSSIBLE EXPERIENCE FOR A VENDOR. Orchards of London I found were aggressive and dishonest with a hidden agenda the entire time...... to fill there own pockets. Using stand over tactics, lies and fake offers to manipulate the situation in favor of a developer who has ties to their company, as I since found out is family of one of the directors. I will be reporting them to Ombudsman and telling as many people as I can to stay well away from these "xxx" estate agents....
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What agent could do to change your mind?
********I posted this last week********** Why has it not gone live? I\'m beginning to question the authenticity of this site and will be following this up if it does not go live again. I\'m happy to be contacted should there be any issue.
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Dec 20,2013
Minithumbup
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Dec 20,2013
0 people found
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It was very important for me to move on a certain date and agent arranged with landlady to have previous tenants to move out on time which was very helpful indeed to ensure swift move....
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Nov 11,2013
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Nov 11,2013
0 people found
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Patrick was very helpful throughout the process and in particular, very understanding and patient when I had trouble making a final decision which I appreciated very much....
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Nov 07,2013
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Nov 07,2013
0 people found
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Orchards were extremely efficient and kept me very well informed via text, emails and phone calls. I told them that I was very impressed with their organisation....
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Nov 06,2013
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Nov 06,2013
0 people found
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I found Hannah Daynes very helpful and enthusiastic about her job. I had 3 to 4 days to identify a property in Ealing area and move in. This was a quite a challenge as she had only two days to show me the properties and sort out the paper work. She provided sufficient and relevant information to me about the property and the facilities in the area for me to make a decision. She never tried to influence my decision. I felt she went beyond the call of duty to help me out. Thank you Hannah....
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Oct 26,2013
Minithumbup
By:
Oct 26,2013
1 people found
this helpful
For services quality i thank Orchards team especially Hannah and Danneille for renting new property at 52 Argyle Road it has been a pleasure to deal with them . You have provided good advices and all assistance. You succeeded in targeting our needs. Many Thanks...
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Oct 24,2013
Minithumbup
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Oct 24,2013
0 people found
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I would like to say the service of orchard of london was excellent and I\'m very happy I will recommend orchard of london to all my friends...
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Oct 02,2013
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Oct 02,2013
0 people found
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Kate was polite, helpful and efficient, gaining references in just two days. She returned my calls promptly and helped me furnish the flat in next to no time....
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Sep 08,2012
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By:
Sep 08,2012
12 people found
this helpful
I have rented my flat through Orchards of London (finding a tenant + management). It turned out being a very bad decision, a nightmare. They have failed to do anything profesionally and have been very misleading (not very legal in my view). As an example, I have been offered and have signed a 2-year contract. But after one year, the tenants decided to leave even if they couldn\'t. Instead of notifying them they couldn\'t, Orchards forwarded me their notice and was explaining me the contract s...
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What agent could do to change your mind?
This estate agent is not doing the job. Nothing is done in a professional way and they tend to always offer solutions that are not legal or quite borderline. They never will be able to change my mind. The best thing they can do is to close and stop bringing such a bad reputation on estate agencies.
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Aug 08,2012
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Aug 08,2012
11 people found
this helpful
They, the whole team, are irresponsible, not trustworthy and they just don\'t care. The house was delivered very dirty, dog hair all around. The house should have furniture but it is only partly furnished. We received the inventory of the wrong house a month later. and have not received the new one yet. We obviously complained about all this things over the phone and by email and never got a reply from them. Plus they are very expensive. I would recommend you to shop somewhere else....
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What agent could do to change your mind?
All they have to do is be honest and reply to their customers.
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Stephanie Coates - upload your photo Stephanie Coates
1 reviews

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Phil Conolly - upload your photo Phil Conolly
1 reviews

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Michaela Foden - upload your photo Michaela Foden
1 reviews

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Patrick Blackburn - upload your photo Patrick Blackburn
2 reviews

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Kate Tatchell - upload your photo Kate Tatchell
2 reviews

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Hannah Daynes - upload your photo Hannah Daynes
3 reviews

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Awards won by Orchards of London, London W5 3LD

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