• claim your profile
    Shubhi Agrawal
  • claim your profile
    Bradley Burnikell
  • claim your profile
    Charlie Gray
  • claim your profile
    John Moorhouse
When it comes to selling or letting your property we understand that not everyone requires an aggressive marketing campaign, and so we listen carefully to each clients individual requirements. Some may want a high profile advertising campaign, other may prefer a less obtrusive approach and that is where our local expertise comes into it's own, because we have been in the borough of Redbridge a long time we have built up an enviable network of contacts- people who over the years have bought and l Read full description...et through us. We are independently owned and our reputation is our business! which is why our clients return to us. We advertise on the major property portals, including Rightmove and Zoopla. Our high profile refurbished office is in a prominent location on the High Street, with a bright well lit window display, and is open six days a week. All our property details have informative descriptions with high resolution professionally taken photographs and floor plans to ensure your property is given the best possible presentation. Our biggest asset is our staff, like all businesses we depend on the quality, integrity and professionalism of our staff, all of whom have many years experience in residential sales, lettings, property management. We all live locally, and as a result have a wealth of local knowledge on schools, transport, and the local neighbourhood, we maintain the highest possible standards our clients would expect. All our team are dedicated, hard working people that are financially rewarded, but equally as important enjoy what they do negotiating transactions for the mutual benefit of seller/landlord or buyer/tenant. Whether selling or letting your home, we will make every effort to achieve the best result for you, and in so doing are happy to abide by the professional codes of the property ombudsman scheme. Most estate agents appear the same, but very few can match our experience, expertise & professionalism, together with our extensive marketing, judge for yourself contact us today.
Orange Square

145 Cranbrook Road Redbridge, Ilford
Essex
IG1 4PU

02089118666

Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Charlie was very helpful was able to answer any questions i had was very professional I would recommend him to anyone...
read full review
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Charlie is an excellent member of the team, has always been very helpful and understanding. He has very good listening skills....
read full review
Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Bradley was helpfull throughout the sale of my property, it went smoothly and without a hitch he sorted everything out professionally....
read full review
Comment on agent fees
Agent fees were good
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Mr Bradley , He done excellent job he is so professional & precticle with his work. We r very happy for him & he done very very good job from Bigining to End in our case . Well done Γ°ΕΈβ€˜ΒΓ°ΕΈβ€˜Β Many thanks...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
This is our first time working with The Orange Square team and we could not ask for a better service. They guided us perfectly when it came to renting out our property. We love the personal service they offer and could not recommend them highly enough. Toe the entire Orange Square team, we want to say, keep up the good work guys!...
read full review
Comment on agent fees
They are very transparent and fair with their fees.
Was this helpful? Yes
By: Bradley Burnikell
Oct 11, 2016
View all comments (1)
Many thanks for your kind words regarding the team and the office. It was a pleasure to help you in letting your property.....
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
On my visit today, Charlie was very wonderful and polite. I enjoyed his professional approach to everything we had discussed....
read full review
Comment on agent fees
good
Was this helpful? Yes
Apr 22,2016
Minithumbup
By:
Apr 22,2016
0 people found
this helpful
Highly recommend Orange Square. All the staff are really very helpful. I have had consistently received excellent service for every time I have moved home. I do not think about any other estate agents as I feel they are the best taking care of their tenants whenever needed....
read full review
Was this helpful? Yes
Apr 20,2016
Minithumbdown
By:
Apr 20,2016
1 people found
this helpful
* Cowboys and crooks square is the only sufficient name for this weak, insulting bully board "company". They have a lot to answer for and anyone having had issues with these complete hooligan "agents" get your self down to CA where you'll find a huge case being built against them. They will be happy to help in anyway they can. Apart from blatant rudeness, putting the phone down when they do not know an answer, telling you the person you need is in a "meeting" 24 h...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
Charlie was very nice and helpful, and got things done swiftly. It was a very pleasant experience for my first time renting....
read full review
Comment on agent fees
Agent fees are agent fees. All seem unnecessary expensive, but what can you do (rhetorical question)? Just have to bite the bullet.
Was this helpful? Yes
Feb 22,2016
Minithumbup
By:
Feb 22,2016
0 people found
this helpful
I cannot speak highly enough of the service I received from Orange Square both acting as letting agents and recently managing the sale of a property in London. Being based over seas - I needed a reliable agent I could trust and I found that Orange Square surpassed my expectations. They went above and beyond what I would expect from an agent which is very refreshing especially as I have dealt with other agents in the past who's service was very lacking and unorganised. Thank you O.S!...
read full review
Comment on agent fees
Exceptional value the service I received was excellent, I have paid other agents in the past higher fees and not received a fraction of the service I received from Orange Square.
Was this helpful? Yes
Jul 18,2014
Minithumbdown
By:
Jul 18,2014
1 people found
this helpful
These people are cowboys! They do not belong to any ombudsman and are money making crooks! They do not use professional people as tenants this is a lie. They don't give you any references of the tenant and assured me the tenant would pay based on his accountant reference (who they would not give me the details of who clearly needs reporting). I wish I had taken note of the reviews before mine. The tenant paid one month and told me he couldnt afford to pay... surely his accountant would know he w...
read full review
What agent could do to change your mind?
Thieves and liar
Comment on agent fees
Disgusting
Was this helpful? Yes
By: OS
Sep 04, 2014
View all comments (1)
We're really sorry to hear about your experience and would like the opportunity to look into this. Please can you email the details and property details so we can investigate. Customer service is important to us and we are not happy to hear about the service you received. We look forward to hearing from you. Kind regards Orange Square....
Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
this helpful
i was provided very good service by orange squares. James and Rashid have been very helpful. I would recommend everyone to use orange square....
read full review
Was this helpful? Yes
Jun 19,2014
Minithumbup
By:
Jun 19,2014
0 people found
this helpful
One of the best agent i have seen.I recommend all to go n get your property from orange letting. So professional with their work....
read full review
Was this helpful? Yes
Apr 17,2014
Minithumbup
By:
Apr 17,2014
0 people found
this helpful
Really pleased with the professional way lettings are handled by James at Orange Square. Every thing appears to be very professional from our point of view, the tenants so far have not caused us any problems....
read full review
Was this helpful? Yes
Apr 14,2014
Minithumbup
By:
Apr 14,2014
0 people found
this helpful
I have been using Orange Square since 2011.This agent provise a very good service good communication, pays on time,find good tenants and if something goes wrong with my property they would notifies me immediately. l am lucky to have them managing my property. I can reccomend Orange Square to any one....
read full review
Was this helpful? Yes
Apr 14,2014
Minithumbup
By:
Apr 14,2014
0 people found
this helpful
James from Orange Square has been outstanding in finding a suitable tenant at such a short time period. We are very happy and thank him!...
read full review
Was this helpful? Yes
Apr 13,2014
Minithumbup
By:
Apr 13,2014
0 people found
this helpful
At times both Shubhi and Ibrar have aided me with regard to problems that I have had arising from my letting of the property through Orange Square beyond their \'job descriptions\' and as quickly as possible. Mr. Rashid telephoned me to ask if he could forward this form by email for my perusal. My completion of this form does not oblige me in any way directly or through interception....
read full review
Was this helpful? Yes
Apr 09,2014
Minithumbup
By:
Apr 09,2014
0 people found
this helpful
I found James extremely helpful and was prepared to take time to listen to my concerns and helped me resolve them. They made my letting my property extremely easy during a very stressful time and was always at the end of the phone whenever I called with a query, and always called me back when they said they would. Since moving into my property they have been very quick in dealing with any problems that have occurred. Will definitely recommend this company to any of my family and friends....
read full review
Was this helpful? Yes
Apr 09,2014
Minithumbup
By:
Apr 09,2014
0 people found
this helpful
Very reliable agents. Renting through orange square many years and not the first property, all issues sorted out quickly no hassle. highly recommended...
read full review
Was this helpful? Yes
By: James
Apr 11, 2014
View all comments (1)
many thanks for your comments, we wish you all the best in your new home!....
Apr 09,2014
Minithumbup
By:
Apr 09,2014
0 people found
this helpful
I have been using Orange Square as the management agents for the property I let for close to ten years. In this time, I am very happy to say that I have found the team to be efficient, courteous and effective. I receive my rent promptly and any tenant issues are resolved in a timely fashion. I believe that the commission they charge is fair and in line, if not below, current market rates. I have been lucky enough to meet the management team personally, and must say that their professionalism is ...
read full review
Was this helpful? Yes
Apr 09,2014
Minithumbup
By:
Apr 09,2014
0 people found
this helpful
Excellent. Couldnt have gone with a better estate agents, I was in desperate need of a property as my tenency agreement was ending, I had a call from james and he got me a flat to view which is where i am currently living now which took of all pressure and moved in withing the deadline of my previous address. Very helpful estate agents, Would highly recomend....
read full review
Was this helpful? Yes
Apr 08,2014
Minithumbup
By:
Apr 08,2014
0 people found
this helpful
We have been with them since 2009. Very helpful. They try to solve the problem as soon as possible. Most importantly hassle free renewal. Want to stay with them years after years.. I always recommend them to my friends....
read full review
Was this helpful? Yes
Apr 08,2014
Minithumbup
By:
Apr 08,2014
0 people found
this helpful
I\'m happy i find one agency that get jntrested about my,and to find exactly what i needed i a few days,compare to others where i wait one mounth or more and they don\'t find. I will recomand Orange Square to everyone who is looking for a house,the know what they doing!...
read full review
Was this helpful? Yes
Jan 08,2014
Minithumbdown
By:
Jan 08,2014
0 people found
this helpful
I had to rent a one bedroom flat in illford and I visited there office in illford. one of the lady working there took us to view the property and she told about the terms nd conditions in which she clearly mentioned about the holding deposit, she told if your interested in the property, you can pay the holding deposit of £300 and in case if you pay and later u change your mind and cancel it, we wil refund the amount, and she told if you cannot move in as soon as possible, whoever moves i...
read full review
Was this helpful? Yes
Mar 21,2013
Minithumbdown
By:
Mar 21,2013
1 people found
this helpful
Agent is rude, aggressive and a bit of a bully. During one conversation he was shouting so loudly that my colleagues in the same room could hear him! He also lies, let\'s face it - we all know estate agents bend the truth but outright lies are not acceptable. Their prices are very high and the service they offer is appalling - I did not appreciate his sexist remark either - all in all I would say stay well clear....
read full review
Was this helpful? Yes
Feb 21,2013
Minithumbup
By:
Feb 21,2013
0 people found
this helpful
Did Faster Accomadation, helpful in solving queries regarding the property Didn\'t Did not carry out TDP Not able to convince Landlord for Cappet replacement...
read full review
Was this helpful? Yes
Feb 08,2013
Minithumbup
By:
Feb 08,2013
0 people found
this helpful
When James first introduced a prospective tenant, the tenant did not meet all of MY criteria . Although James had spent considerable time in setting up the paperwork for that tenant he listened to my reasons and expectations and he set out to find a tenant that did met my demands. James has fulfilled his role as an agent far and beyond in a very professional way. I would strongly recommend him....
read full review
Was this helpful? Yes
Mar 07,2012
Minithumbdown
By:
Mar 07,2012
1 people found
this helpful
Disgraceful service, we were under pressure from agents to move in as soon as possible and were promised that flat would be fully refurbished. As a result on a day of move there were still contractors finishing the work, no water pressure in shower, window doesn't close, whole flat smells paint. Gas certificate was not presented before move in. Agency were nable to provide information about which electric meter out of 4 in a hallway belongs to a property, no proper inventory has been done. ...
read full review
Was this helpful? Yes
Oct 04,2010
Minithumbdown
By:
Oct 04,2010
1 people found
this helpful
This agent are a disgrace! They are nice to you until you move in and then don't give a monkeys as long as they get their rent. They are letting out a properties without carrying out Gas safety checks and basic maintenance is a big no! The whole building shakes everytime someone uses water or the washing machine is on. Mice everywhere and totally unacceptable. Do not use. They also do not return deposits be very aware!!...
read full review
Was this helpful? Yes
Areas covered
  • IG1
  • IG5
  • IG2
  • IG3
  • IG4
  • IG6
  • IG7
  • RM10
  • RM9
  • IG11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: Β£0
  • Max: Β£0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 1 12 3 2 0 1 0 1 2
Shubhi Agrawal - upload your photo Shubhi Agrawal
1 reviews

About Shubhi No description set View full profile
Bradley Burnikell - upload your photo Bradley Burnikell
4 reviews

About Bradley No description set View full profile
Charlie Gray - upload your photo Charlie Gray
5 reviews

About Charlie No description set View full profile
John Moorhouse - upload your photo John Moorhouse
0 reviews

About John No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Please note the charges listed below are the MAXIMUM fees that will be applied depending on your circumstances and the number of tenants.

TENANCY AGREEMENT

Before any tenancy begins you will sign a Tenancy Agreement setting out the landlordΒΏs and tenantΒΏs obligations. A charge of Β£300 is made for the preparation of the original Agreement and a further Β£150 for any continuation/extension Agreement(s) subsequently entered into.

Should you change tenants at any point during the tenancy you must inform us and, subject to your landlordΒΏs agreement (which might include the need to take up new references) we will prepare new documents for signature. Our fee for this will be Β£300.

SECURITY DEPOSIT

A security deposit is required equating to at least 1 and a half monthΒΏs rent. This deposit is held by us or passed to your landlord.

TENANCY DEPOSIT PROTECTION

Your security deposit must be protected by your agent or the landlord via a government approved tenancy deposit scheme. This is to ensure that if disputes arises these will be resolved by an independent third party. Within 30 days of paying your deposit your landlord or agent is required to give you details of the scheme.

INITIAL MONIES

The Initial Money consists of:

First monthΒΏs rent in advance
Security Deposit
Administration Fee Β£50 per tenant
Referencing Fee Β£75 per tenant
Tenancy Agreement Β£300
If there are any guarantors to the tenancy:

Guarantor Referencing Fee Β£100 per guarantor
Agreement of Guarantee Β£75
And if the tenant is a company:

Company Referencing Fee Β£175
Check-in fee

This fee is variable due to property size & location. The fee is available upon request. Once everything is ready we will hand you the keys, either at the branch or at the property check-in. If a check-in is being done, this will allow you to sign a copy of the inventory.

RENTAL PAYMENTS

All rent is payable in advance by standing order. All payments should be made 72hrs prior to your rent due date to allow for clearance. Any financial problems you may encounter should be reported to us.

If we are instructed to process your rent payments and or provide a management service

Late rent payment letter/email Β£30.00
Bounced standing order letter/email Β£60
References to third parties Β£30
Tenancy continuation Β£150
Missed Management Visits Β£50.00

Changes of tenant Β£300

End of Tenancy Clean: From Β£100.00 (depending on size and location)
Last updated at 4:31 PM 26/02/2016 by Bradley Burnikell

Complaints Procedure

No procedure set.
Last updated at 4:31 PM 26/02/2016 by Bradley Burnikell

Awards won by Orange Square, Ilford IG1 4PU

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property