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    Michael
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    Paul
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    Nicola
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    Gina
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    Stephen
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    Erika
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    Fabio
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    Sharon
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    Serkan
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    Robbie
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
Oliver Jaques

229-231 Lower Road Surrey Quays, London
Greater London
SE16 2LW

0207 231 5050
http://www.o-j.co.uk

Properties for Sale
Properties to Rent

Mar 17,2016
Minithumbup
Erika
Gina
By: 'Victor'
Mar 17,2016
1 people found
this helpful
After 4 years living in Bow I would like to express my gratitude for the way I have been taken care of by Oliver Jaques. Their amazing team of people built a trust relationship from the beginning that made me feel in the best hands both ...
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By: Georgina Begbie
May 12, 2016
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future ...
Jan 27,2016
Minithumbup
Michael
By: 'john'
Jan 27,2016
0 people found
this helpful
OJ carefully led my purchase of a BTL property. They were efficient in proceeding with the offer and getting it accepted. When complications arose that lengthened the sale procedure, both Andrew and Michel made sure to keep me informed of the different alternatives and also ...
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By: Georgina Begbie
May 12, 2016
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future ...
Jan 26,2016
Minithumbup
Matteo
By: 'Irena khoshoie'
Jan 26,2016
0 people found
this helpful
I was using the agency from recommendation and I was not disappointed. Professional an warm service of the manager Michael Petherbridge, great negotiating skill and kindness of Andrew Jackson and Matteo Donna made a difference during a very frustrating time in my life. I would ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 15,2016
Minithumbup
Michael
Matteo
By: 'Marion C.'
Jan 15,2016
0 people found
this helpful
Michael has been amazing during our sale. I would recommend Oliver Jaques without hesitation; they give you that "peace of mind" element you need....
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Dec 23,2015
Minithumbup
Paul
By: 'Stuart'
Dec 23,2015
0 people found
this helpful
Paul and all the team were exceptionally friendly to deal with - highly responsive and nothing was too much trouble. My thanks to all who assisted....
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Dec 16,2015
Minithumbup
Michael
Paul
By: 'Martin Skinner'
Dec 16,2015
0 people found
this helpful
I have used Oliver Jaques for over 10 years now, buying selling & renting, in all this time Michael & his team have always given first class service and always gone the extra mile to ensure we achieve our goals every time. Thanks again OJ's !!...
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Comment on agent fees
Their fees have always been very reasonable.
Was this helpful? Yes
Dec 03,2015
Minithumbup
By: 'A. Osmond'
Dec 03,2015
0 people found
this helpful
Stephen, Kirsten, Erika, Maxine and all the team at Oliver Jaques have been managing our property this year, and have given timely, friendly and professional service throughout. Very impressed with their service delivery. Would not hesitate to recommend them....
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Nov 30,2015
Minithumbup
Stephen
By: 'Sharon Hughes'
Nov 30,2015
0 people found
this helpful
Steve has been extremely helpful from the first time we met him. He has been friendly and informative explaining about the property we were viewing and the utilities we needed to contact, council tax brackets and so on. He has since then delivered excellent customer ...
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Nov 27,2015
Minithumbup
Paul
Michael
By: 'Dani'
Nov 27,2015
0 people found
this helpful
The service has been great and the transaction of the sale has been smooth. Would use them again. All the best....
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Nov 27,2015
Minithumbup
Michael
Matteo
By: 'Rashida'
Nov 27,2015
0 people found
this helpful
Michael and Matteo were brilliant throughout the whole process. A buyer was found for my flat fairly swiftly after it was put on the market. Michael was very attentive and provided just the right amount of pressure to the buyer and his solicitor to keep ...
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Nov 18,2015
Minithumbup
Michael
By: 'Andrew'
Nov 18,2015
0 people found
this helpful
We bought a property using Oliver Jaques Canary Wharf branch. Andrew was very helpful in showing us a number of properties that met our requirements and the team was always very proactive in dealing with issues and enquiries and trying to push the sale along...
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Nov 13,2015
Minithumbup
Matteo
By: 'David'
Nov 13,2015
0 people found
this helpful
We let a flat through this agency and had a very easy experience throughout. We dealt with Matteo, who was helpful, friendly, knowledgable, and professional. I don't know much about technical things around the home, but he was able to explain everything around the flat ...
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Nov 08,2015
Minithumbup
Michael
By: 'Sarah'
Nov 08,2015
0 people found
this helpful
I strongly recommend Oliver Jaques for buying and selling property. It's been a long time since I've been anything like as impressed by a company. Their tireless energy and efforts all the way to completion cannot be beaten. A friendly helpful team, excellent database of ...
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By: gina
Nov 10, 2015
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Thank you for taking the time to leave this review. We were delighted to have helped with your scheme and thoroughly enjoyed the experience. ...
Nov 07,2015
Minithumbup
Michael
By: 'Diana'
Nov 07,2015
0 people found
this helpful
We chose Oliver Jacques mainly because we thought the Agent profile was right for the potential market for our property and we were looking to downsize locally. They put together the sales information very quickly and got into the marketing within days of being appointed. ...
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Comment on agent fees
When we agreed the appointed the fees seemed high, but having seen the level of effort and commitment that was needed to bring the sale through to completion, I would say the Agent earned the fee.
Was this helpful? Yes
Oct 03,2015
Minithumbup
By: 'GaryH'
Oct 03,2015
0 people found
this helpful
I have used Oliver Jaques on a number of occasions to both buy and sell property. I have always found the team there to offer excellent customer service, viewings are confirmed, feedback always given and the general attitude towards their clients and customers is always ...
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Sep 29,2015
Minithumbup
Michael
By: 'Vincent'
Sep 29,2015
0 people found
this helpful
I was very pleased with the service I received from Oliver Jaques at Surrey Quays. They were professional in their interaction with me. Phone calls, texts and emails were sent/given before viewing. I was given feedback from viewings and all offers were given to ...
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By: gina
Oct 01, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Sep 21,2015
Minithumbup
By: 'Ian Shanahan'
Sep 21,2015
0 people found
this helpful
Oliver Jacques have managed my properties in Surrey Quays for nearly 20 years and am constantly impressed by their professionalism and the high quality of the team. The personnel at Oliver Jaques with whom I work are always well informed, courteous, helpful and extremely knowledgeable of ...
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Comment on agent fees
Very fair indeed.
Was this helpful? Yes
Sep 20,2015
Minithumbup
Michael
By: 'F&T'
Sep 20,2015
0 people found
this helpful
Andrew and Micheal were both excellent to deal with throughout the entire buying process and were a pleasure to deal with....
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Sep 20,2015
Minithumbup
Michael
Paul
By: 'Mr M.H.'
Sep 20,2015
0 people found
this helpful
I have recently exchanged contracts on a purchase and wished to provide positive feedback on the staff at Oliver Jaques - Michael Petherbridge and Paul Gibbens. Paul was able to arrange a viewing on the same day as when I called and from there on ...
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Sep 18,2015
Minithumbup
By: 'Amy Luu'
Sep 18,2015
0 people found
this helpful
Excellent service from Kirsten and James, a special thank you from me. Would recommend OJ's service to all my friends...
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Comment on agent fees
reasonable
Was this helpful? Yes
Sep 17,2015
Minithumbup
By: 'Paul'
Sep 17,2015
0 people found
this helpful
I am the tenant at a property managed by Oliver Jaques.Their agent Maxine has always done her up most to be as helpful as possible.She is an absolute pleasure to deal with and has been very efficient in anything I have needed help ...
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Sep 15,2015
Minithumbup
By: 'Andrew S'
Sep 15,2015
0 people found
this helpful
Dealt efficiently and in a timely manner in resolving property issues such as various small repairs, cleaning and dealing with items raised by new tenant to the satisfaction of all parties. My property is not managed, but needed some tlc between tenants and Kirsten was ...
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Was this helpful? Yes
Sep 15,2015
Minithumbup
Michael
By: 'Mat Mack'
Sep 15,2015
0 people found
this helpful
Oliver Jaques did a great job of selling my property. Everything was done without me needing to return to the UK (from Australia). They were able to push things along and gets things going when needed...
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Sep 12,2015
Minithumbup
Gina
By: 'James'
Sep 12,2015
0 people found
this helpful
I am a landlord in a block that Oliver Jaques manage. The block was recently broken into and all the flats inside broken into. Gina was very efficient in dealing with all the landlords and tenants who were very distressed and helped arrange the replacement ...
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Sep 11,2015
Minithumbup
By: 'YL'
Sep 11,2015
0 people found
this helpful
OJ has a great letting team: James always manages to find good tenants in a timely manner and leaves hardly any gap between the tenancies. Kirsten always reply to my questions quickly and accurately and solve problems efficiently. A special thank you to Kirsten, who ...
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Sep 11,2015
Minithumbup
By: 'Mike Woodcock'
Sep 11,2015
0 people found
this helpful
Generally, a good and responsive service from those I deal with at Oliver Jaques ie Kirsten and Maxine. Maxine managed recent improvements to my property to a high standard and Kirsten negotiated recent rent increase well....
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By: gina
Nov 10, 2015
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Thank you for taking the time to leave this review. We were delighted to have helped with your scheme and thoroughly enjoyed the experience. ...
Sep 09,2015
Minithumbup
Michael
Gina
By: 'DNash (Teacher)'
Sep 09,2015
0 people found
this helpful
Michael and his team very kindly hosted one of 6th form students for an extended summer Internship. The experience for the student was priceless. The team educated him about the differences between buying and letting properties and developed his confidence and ability to communicate with ...
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By: gina
Sep 10, 2015
View all comments (1)
Thank you for taking the time to leave this review. We were delighted to have helped with your scheme and thoroughly enjoyed the experience. ...
Sep 06,2015
Minithumbup
Stephen
By: 'TAJ'
Sep 06,2015
0 people found
this helpful
Steve and James have managed my apartment for 2 years having come recommended by a relative who has several properties managed by them. I have found them both highly professional and great at problem solving. They are always really approachable and help to deal with queries ...
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Was this helpful? Yes
By: gina
Sep 10, 2015
View all comments (1)
Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Aug 29,2015
Minithumbup
Paul
Michael
By: 'K Hilary Ferguson'
Aug 29,2015
0 people found
this helpful
Have received excellent service from Michael and his team at Oliver Jaques with the sale of my flat - sound advice, a speedy line-up of prospective buyers and skillful negotiation which resulted in an offer I could accept within two days! What I particularly appreciated ...
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By: gina
Sep 02, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Aug 27,2015
Minithumbup
Michael
By: 'Norton-Smith'
Aug 27,2015
0 people found
this helpful
Andrew was an outstanding agent in every way possible. Great at laising with vendors and solicitors and in 20 years of property investing he has been the most consistent, reliable and professional agent I have ever dealt with. Highly recommended. The staff at the Surrey Quays ...
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Was this helpful? Yes
By: gina
Sep 10, 2015
View all comments (1)
Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Areas covered
  • SE16
  • Surrey Quays, Rotherhithe
  • SE1
  • Bermondsey, Deptford
  • SE8
  • New Cross, Greenwich
  • SE14
  • SE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £235,000
  • Max: £3,500,000

Letting
  • Min: £0
  • Max: £0

ARLA NALS UKALA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
34 5 45 8 48 0 23 0 3 4
Staff picture Michael
(62)

Staff picture Paul
(39)

Staff picture Nicola
(1)

Staff picture Gina
(18)

Staff picture Stephen
(17)

Staff picture Erika
(7)

Staff picture Fabio
(0)

Staff picture Sharon
(2)

Staff picture Serkan
(3)

No image available Robbie
(1)

Fees

OUR LETTINGS FEES

Agency Fee / Per Tenant £120 INC VAT
Guarantors Fee / (each guarantor) £75 INC VAT
Referencing Fee – Included in agency fee N/A
Check In Fee (dependant on property size) £96-126 INC VAT
Additional Occupant Fees £300.00 INC VAT
(this includes new contract, references and deposit protection)

Pets disclaimer fees/ additional pet deposit £250 INC VAT
( maximum charge)
Holding Deposit One Weeks Rent



THESE PRICES ARE CORRECT AS OF 5th January 2017


LETTINGS FEES

LET ONLY 10% PLUS V.A.T

RENT COLLECTION 12.5% PLUS V.A.T

FULL MANAGEMENT 15% PLUS V.A.T

N.B – fees are based on annual rent. These fees may be negotiable. Please discuss with our Lettings Staff.
Last updated at 9:16 AM 29/03/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:16 AM 29/03/2017 by allAgents

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Branch - Surrey Quays, London, SE16

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