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    Michael
  • Staff picture
    Paul
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    Nicola
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    Gina
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    Stephen
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    Erika
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    Fabio
  • Staff picture
    Sharon
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    Serkan
  • claim your profile
    Robbie
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
Oliver Jaques

229-231 Lower Road Surrey Quays, London
Greater London
SE16 2LW

0207 231 5050
www.o-j.co.uk

Properties for Sale
Properties to Rent

Aug 17,2017
Minithumbup
Michael
By: 'Olivia'
Aug 17,2017
0 people found
this helpful
I'd like to thank Michael Petherbridge for his hard work in the past number of months. It's not the quickest transaction and had a number of difficulties to overcome, I appreciate his determination in completing this sale & purchase transaction and the fact he have ...
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Comment on agent fees
I am the buyer, did not pay any fee.
Was this helpful? Yes
Jun 02,2017
Minithumbup
Alex
By: 'Vincent C.'
Jun 02,2017
0 people found
this helpful
Alex is a very nice guy. He has been very professional but also approachable during our tenancy. From negotiating the contract, putting us in contact with the landlord, giving us notice about viewings, to arranging the checkout, Alex has been very helpful and always had ...
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Was this helpful? Yes
Apr 07,2017
Minithumbup
Alex
By: 'Mitchell'
Apr 07,2017
0 people found
this helpful
I recently moved from Canada and met Alex while looking for properties. Alex was a huge help with us moving in to our dream rental property. Great communication, response time and keeping us up to date with the process. Would definitely recommends Oliver Jaques but ...
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Was this helpful? Yes
Apr 07,2017
Minithumbup
Alex
Stephen
By: 'James Gordon'
Apr 07,2017
0 people found
this helpful
Alex and Stephen have been a massive help with sorting out our new tenancy for us, they have been very quick, easy and helpful for getting things sorted. I would definitely come here again and go with Oliver Jaques. They are always in constant contact, ...
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Comment on agent fees
Great
Was this helpful? Yes
Apr 04,2017
Minithumbup
Alex
By: 'Julia'
Apr 04,2017
0 people found
this helpful
Alex Smith was extremely helpful in this process of finding a flat. After we made our offer, he was constantly communicating with us updates and upcoming steps....
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Comment on agent fees
bad
Was this helpful? Yes
Mar 31,2017
Minithumbup
Alex
Stephen
By: 'Denny'
Mar 31,2017
0 people found
this helpful
Both Alex and Stephen are helpful and responsive. Also, they have sufficient knowledge to the property and the area and answered our queries not just quickly but also correctly. The information about agent fees and how will the paperwork being carried out are made clear ...
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Was this helpful? Yes
Mar 28,2017
Minithumbup
Michael
Paul
By: 'Deirdre'
Mar 28,2017
0 people found
this helpful
Michael, Paul & Matteo were amazing! They held our hand through one failed sale and promptly found another buyer for our flat. They were always supportive and pragmatic and gave good, consistent, helpful advice. They were always available and managed the entire process from offer ...
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Comment on agent fees
No issues whatsoever with fees, very happy with the service and the fee agreement that allowed for higher and lower % fees depending on certain factors.
Was this helpful? Yes
Mar 23,2017
Minithumbup
Michael
Paul
By: 'DAVID'
Mar 23,2017
0 people found
this helpful
On a recommendation from a neighbour I sold through them and found them straightforward, helpful, friendly, accessible and quick. They know the area, give good advice, found me a buyer very quickly and made sure the sale went through swiftly and without hitches. They also ...
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Comment on agent fees
Nobody likes paying these of course, but they were competitive, with a small discount thrown in which I appreciate.
Was this helpful? Yes
Mar 20,2017
Minithumbup
By: 'F Rodriguez'
Mar 20,2017
0 people found
this helpful
Very friendly and professionals. We have sold and bought through them and the experience has been very very good. We tried once to save the money by going to an online service and gout our hands burned, Oliver jaques helped us out and sorted the ...
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Comment on agent fees
We negotiated but worth every penny none the less.
Was this helpful? Yes
Feb 28,2017
Minithumbup
Matteo
Michael
By: 'Alan'
Feb 28,2017
0 people found
this helpful
We recently bought a property through Oliver Jaques, and we have never been more impressed with an agency. Matteo was particularly dedicated to the cause, and helped us secure our dream home quickly and efficiently. Especially when compared to the agent we used to sell ...
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Was this helpful? Yes
Feb 28,2017
Minithumbup
Michael
Matteo
By: 'Herman'
Feb 28,2017
0 people found
this helpful
We were fortunate to arrange both our but and sell with Oliver Jaques, both Michael and Matteo and the rest of the Surrey Quays team were working hard to make our transaction happen. It was full of issues but in the end Michael kept things ...
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Comment on agent fees
The fees are in line with market rates and the team did work hard to make it happen.
Was this helpful? Yes
Jan 11,2017
Minithumbup
Paul
By: 'NSM'
Jan 11,2017
0 people found
this helpful
We recently sold our property through Oliver Jaques and were extremely impressed with the service they provided us. Our agent Paul Gibbens was professional, straight talking and realistic in his advice to us and he always tried to go over and above to assist us ...
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Comment on agent fees
Agent fees were standard in comparison to others in market.
Was this helpful? Yes
Jan 09,2017
Minithumbup
Paul
Michael
By: 'SM'
Jan 09,2017
0 people found
this helpful
I bought and sold in Dec 2016 using Oliver Jaques and I was very impressed with the professionalism, speed, pro activeness to progress negotiations and resolve prospective sticking points in a very honest, transparent and pragmatic way. We agreed prices for both sale and purchase mid/...
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Comment on agent fees
Fees were reasonable.
Was this helpful? Yes
Dec 23,2016
Minithumbup
Michael
Paul
By: 'Jon D'
Dec 23,2016
0 people found
this helpful
I recently purchased a buy-to-let property advertised by Oliver Jaques (December 2016). They offered an excellent service and maintained great communication with the seller at all times and offered regular updates. Paul & Michael were extremely friendly and professional. I'd highly recommend....
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Comment on agent fees
Not applicable as I was purchasing
Was this helpful? Yes
Dec 21,2016
Minithumbup
Michael
Paul
By: 'Jackie'
Dec 21,2016
0 people found
this helpful
Very good service all round very helpful with every aspect even when dealing with very slow solicitors . I would have no hesitation in recommending Oliver Jacques...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 08,2016
Minithumbup
Gina
Michael
By: 'Anne Easter'
Nov 08,2016
0 people found
this helpful
Oliver Jaques are outstanding. I discovered them years ago thanks to another satisifed client after I'd rented unhappily through larger, nationwide agents. There's such a difference! At OJ you're supported by a small team who are very skilled in pricing, marketing and management in the ...
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Comment on agent fees
Fair.
Was this helpful? Yes
Oct 28,2016
Minithumbup
Michael
Paul
By: 'Edina Elek'
Oct 28,2016
0 people found
this helpful
I have both bought and sold through OJ over the last few years. Each time Michael and his team have brought a consistently high level of commitment and professionalism to the transaction. Highly recommend them....
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Comment on agent fees
Their fees are fair.
Was this helpful? Yes
Aug 30,2016
Minithumbup
Michael
Paul
By: 'Serge Vidal'
Aug 30,2016
0 people found
this helpful
I have just completed the sale of my flat in Rotherhithe. Michael and Paul have been extremely professional and helpful from the beginning to the end. They have been excellent at following up throughout and at guiding me on the prices and comments from potential ...
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Was this helpful? Yes
Aug 25,2016
Minithumbup
Michael
Paul
By: 'K&F'
Aug 25,2016
0 people found
this helpful
Excellent service from Michael and Paul. We started with an online agent and they were rubbish. Once Paul (and his colleague Andrew) from OJ took over we had 8 potential buyers in the flat within three days and an offer exceeding the asking price shortly after. ...
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Comment on agent fees
We got a discount because we bought from them many years ago.
Was this helpful? Yes
Aug 05,2016
Minithumbup
Michael
Paul
By: 'Duvernet'
Aug 05,2016
0 people found
this helpful
Fantastic service from this estate agents.I had support from day one off me accepting them to sell my flat for me.They were ready at any time of day to give me support and help in anything I needed to know about selling my ...
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Was this helpful? Yes
Jul 08,2016
Minithumbdown
Gina
By: 'Tonka'
Jul 08,2016
0 people found
this helpful
Kirsten and Gina have always been very helpful and responsive to all kind of queries. I have been living in the property for about 4-5 years already and had very good experience overall. They both have been excellent help when i have given my notice ...
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Was this helpful? Yes
Jul 04,2016
Minithumbup
Michael
Paul
By: 'M&J, Kent'
Jul 04,2016
0 people found
this helpful
Very satisfied with the whole sales process, from initial instruction to completion. Dealt with Michael, Paul and Mateo and found all of them to be professional....
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Comment on agent fees
Completely satisfied with the fees.
Was this helpful? Yes
Jun 21,2016
Minithumbup
Paul
Michael
By: 'Stephanie'
Jun 21,2016
0 people found
this helpful
Both Paul & Michael were really helpful throughout my purchase. As a first time purchaser they made it a pleasure for me!...
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Was this helpful? Yes
Jun 17,2016
Minithumbup
Michael
By: 'Martin H.'
Jun 17,2016
0 people found
this helpful
Very good experience with OJ, involving letting my property for nearly 20 years and then in selling it. Good advice in helping me decide whether to sell or re-let and in getting the specifications right for a refurbishment. Always happy to dig in when the sales ...
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Was this helpful? Yes
May 10,2016
Minithumbup
By: 'Nigel'
May 10,2016
0 people found
this helpful
Kirsten has been amazing over the course of the many years that she has been handling the management of the flat, the process has been entirely professional and correspondence has always been promptly attended to. As an absentee landlord it is very reassuring to know ...
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Was this helpful? Yes
By: Georgina Begbie
May 12, 2016
View all comments (1)
Thank you for taking the time to leave this review. We are delighted that you are happy with the service that you receive and look forward to dealing with you for many more years to come. ...
Mar 17,2016
Minithumbup
Erika
Gina
By: 'Victor'
Mar 17,2016
1 people found
this helpful
After 4 years living in Bow I would like to express my gratitude for the way I have been taken care of by Oliver Jaques. Their amazing team of people built a trust relationship from the beginning that made me feel in the best hands both ...
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Was this helpful? Yes
By: Georgina Begbie
May 12, 2016
View all comments (1)
Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future ...
Jan 27,2016
Minithumbup
Michael
By: 'john'
Jan 27,2016
0 people found
this helpful
OJ carefully led my purchase of a BTL property. They were efficient in proceeding with the offer and getting it accepted. When complications arose that lengthened the sale procedure, both Andrew and Michel made sure to keep me informed of the different alternatives and also ...
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Was this helpful? Yes
By: Georgina Begbie
May 12, 2016
View all comments (1)
Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future ...
Jan 26,2016
Minithumbup
Matteo
By: 'Irena khoshoie'
Jan 26,2016
0 people found
this helpful
I was using the agency from recommendation and I was not disappointed. Professional an warm service of the manager Michael Petherbridge, great negotiating skill and kindness of Andrew Jackson and Matteo Donna made a difference during a very frustrating time in my life. I would ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 15,2016
Minithumbup
Michael
Matteo
By: 'Marion C.'
Jan 15,2016
0 people found
this helpful
Michael has been amazing during our sale. I would recommend Oliver Jaques without hesitation; they give you that "peace of mind" element you need....
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Was this helpful? Yes
Dec 23,2015
Minithumbup
Paul
By: 'Stuart'
Dec 23,2015
0 people found
this helpful
Paul and all the team were exceptionally friendly to deal with - highly responsive and nothing was too much trouble. My thanks to all who assisted....
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Was this helpful? Yes
Areas covered
  • SE16
  • Surrey Quays, Rotherhithe
  • SE1
  • Bermondsey, Deptford
  • SE8
  • New Cross, Greenwich
  • SE14
  • SE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £235,000
  • Max: £3,500,000

Letting
  • Min: £0
  • Max: £0

ARLA NALS UKALA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
34 5 42 8 48 0 21 0 3 4
Staff picture Michael

Staff picture Paul

Staff picture Nicola

Staff picture Gina

Staff picture Stephen

Staff picture Erika

Staff picture Fabio

Staff picture Sharon

Staff picture Serkan

Upload your photo Robbie

Fees

OUR LETTINGS FEES

Agency Fee / Per Tenant £120 INC VAT
Guarantors Fee / (each guarantor) £75 INC VAT
Referencing Fee – Included in agency fee N/A
Check In Fee (dependant on property size) £96-126 INC VAT
Additional Occupant Fees £300.00 INC VAT
(this includes new contract, references and deposit protection)

Pets disclaimer fees/ additional pet deposit £250 INC VAT
( maximum charge)
Holding Deposit One Weeks Rent



THESE PRICES ARE CORRECT AS OF 5th January 2017


LETTINGS FEES

LET ONLY 10% PLUS V.A.T

RENT COLLECTION 12.5% PLUS V.A.T

FULL MANAGEMENT 15% PLUS V.A.T

N.B – fees are based on annual rent. These fees may be negotiable. Please discuss with our Lettings Staff.
Last updated at 9:16 AM 29/03/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:16 AM 29/03/2017 by allAgents

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Branch - Surrey Quays, London, SE16