• Michael Petherbridge
    Michael Petherbridge
  • Paul Gibbens
    Paul Gibbens
  • Matteo Donna
    Matteo Donna
  • Nicola Heard
    Nicola Heard
  • Gina  Begbie
    Gina Begbie
  • Stephen Banks
    Stephen Banks
  • Erika Janosova
    Erika Janosova
  • Alex Smith
    Alex Smith
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
Oliver Jaques

229-231 Lower Road Surrey Quays, London
Greater London
SE16 2LW

0207 231 5050


Properties for sale
Properties for rent
Nov 13,2015
Minithumbup
Matteo Donna
By: 'David'
Nov 13,2015
0 people found
this helpful
We let a flat through this agency and had a very easy experience throughout. We dealt with Matteo, who was helpful, friendly, knowledgable, and professional. I don't know much about technical things around the home, but he was able to explain everything around the flat so I felt confident moving forward. It was a pleasure dealing with him!...
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Nov 08,2015
Minithumbup
Michael Petherbridge
By: 'Sarah'
Nov 08,2015
0 people found
this helpful
I strongly recommend Oliver Jaques for buying and selling property. It's been a long time since I've been anything like as impressed by a company. Their tireless energy and efforts all the way to completion cannot be beaten. A friendly helpful team, excellent database of existing customers and fast results were very impressive. They secured a higher price for my property than I'd expected and worked hard to achieve viewings early on and keep the sale moving forward. Excellent communication and c...
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By: gina
Nov 10, 2015
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Thank you for taking the time to leave this review. We were delighted to have helped with your scheme and thoroughly enjoyed the experience. ...
Nov 07,2015
Minithumbup
Michael Petherbridge
By: 'Diana'
Nov 07,2015
0 people found
this helpful
We chose Oliver Jacques mainly because we thought the Agent profile was right for the potential market for our property and we were looking to downsize locally. They put together the sales information very quickly and got into the marketing within days of being appointed. Andrew and Michael were always supportive and helpful guiding us through from fixing a price to responding to bids and they seemed to understand us and get to know the needs of their purchaser clients. I was impressed with ...
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Comment on agent fees
When we agreed the appointed the fees seemed high, but having seen the level of effort and commitment that was needed to bring the sale through to completion, I would say the Agent earned the fee.
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Oct 03,2015
Minithumbup
By: 'GaryH'
Oct 03,2015
0 people found
this helpful
I have used Oliver Jaques on a number of occasions to both buy and sell property. I have always found the team there to offer excellent customer service, viewings are confirmed, feedback always given and the general attitude towards their clients and customers is always good. Their knowledge of the market is excellent. I would certainly recommend them....
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Sep 29,2015
Minithumbup
Michael Petherbridge
By: 'Vincent'
Sep 29,2015
0 people found
this helpful
I was very pleased with the service I received from Oliver Jaques at Surrey Quays. They were professional in their interaction with me. Phone calls, texts and emails were sent/given before viewing. I was given feedback from viewings and all offers were given to me. They took on my 'minimum offer' for my flat and didn't pressurise me to accept an offer, which I have experienced from other agents. Andrew, who did many of the viewings was enthusiastic and knowledgeable. Michael who looked after th...
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By: gina
Oct 01, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Sep 21,2015
Minithumbup
By: 'Ian Shanahan'
Sep 21,2015
0 people found
this helpful
Oliver Jacques have managed my properties in Surrey Quays for nearly 20 years and am constantly impressed by their professionalism and the high quality of the team. The personnel at Oliver Jaques with whom I work are always well informed, courteous, helpful and extremely knowledgeable of their local market as well as being very customer focused - I always feel that they are working hard for me and acting in my best interest. As a landlord who lives over 100 miles away from my properties, I am co...
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Comment on agent fees
Very fair indeed.
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Sep 20,2015
Minithumbup
Michael Petherbridge
By: 'F&T'
Sep 20,2015
0 people found
this helpful
Andrew and Micheal were both excellent to deal with throughout the entire buying process and were a pleasure to deal with....
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Sep 20,2015
Minithumbup
Michael Petherbridge
Paul Gibbens
By: 'Mr M.H.'
Sep 20,2015
0 people found
this helpful
I have recently exchanged contracts on a purchase and wished to provide positive feedback on the staff at Oliver Jaques - Michael Petherbridge and Paul Gibbens. Paul was able to arrange a viewing on the same day as when I called and from there on the service has been excellent with quick responses to phone calls and emails, plus regular updates along the way. In addition to this with O.J. you get first class local knowledge - particularly useful if new to the area. All in all a trouble free (and...
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Sep 18,2015
Minithumbup
By: 'Amy Luu'
Sep 18,2015
0 people found
this helpful
Excellent service from Kirsten and James, a special thank you from me. Would recommend OJ's service to all my friends...
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Comment on agent fees
reasonable
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Sep 17,2015
Minithumbup
By: 'Paul'
Sep 17,2015
0 people found
this helpful
I am the tenant at a property managed by Oliver Jaques.Their agent Maxine has always done her up most to be as helpful as possible.She is an absolute pleasure to deal with and has been very efficient in anything I have needed help with maintaining my property. She is a credit to Oliver Jaques and an employee they must highly value....
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Sep 15,2015
Minithumbup
By: 'Andrew S'
Sep 15,2015
0 people found
this helpful
Dealt efficiently and in a timely manner in resolving property issues such as various small repairs, cleaning and dealing with items raised by new tenant to the satisfaction of all parties. My property is not managed, but needed some tlc between tenants and Kirsten was great at helping organise and communicating with everyone....
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Sep 15,2015
Minithumbup
Michael Petherbridge
By: 'Mat Mack'
Sep 15,2015
0 people found
this helpful
Oliver Jaques did a great job of selling my property. Everything was done without me needing to return to the UK (from Australia). They were able to push things along and gets things going when needed...
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Sep 12,2015
Minithumbup
Gina Begbie
By: 'James'
Sep 12,2015
0 people found
this helpful
I am a landlord in a block that Oliver Jaques manage. The block was recently broken into and all the flats inside broken into. Gina was very efficient in dealing with all the landlords and tenants who were very distressed and helped arrange the replacement windows and doors very quickly. My tenants are much happier now. Thanks Gina....
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Sep 11,2015
Minithumbup
By: 'YL'
Sep 11,2015
0 people found
this helpful
OJ has a great letting team: James always manages to find good tenants in a timely manner and leaves hardly any gap between the tenancies. Kirsten always reply to my questions quickly and accurately and solve problems efficiently. A special thank you to Kirsten, who managed to arrange a great cleaning service under extremely short notice and allocated a 2 hours time slot to the builder to fix an emergency issue at the same time to make the property perfect right before the tenants moved in. Th...
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Sep 11,2015
Minithumbup
By: 'Mike Woodcock'
Sep 11,2015
0 people found
this helpful
Generally, a good and responsive service from those I deal with at Oliver Jaques ie Kirsten and Maxine. Maxine managed recent improvements to my property to a high standard and Kirsten negotiated recent rent increase well....
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By: gina
Nov 10, 2015
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Thank you for taking the time to leave this review. We were delighted to have helped with your scheme and thoroughly enjoyed the experience. ...
Sep 09,2015
Minithumbup
Michael Petherbridge
Gina Begbie
By: 'DNash (Teacher)'
Sep 09,2015
0 people found
this helpful
Michael and his team very kindly hosted one of 6th form students for an extended summer Internship. The experience for the student was priceless. The team educated him about the differences between buying and letting properties and developed his confidence and ability to communicate with customers. I wuold wholeheartedly recommend Oliver Jaques for their ethos, and the support they are offering to young people....
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By: gina
Sep 10, 2015
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Thank you for taking the time to leave this review. We were delighted to have helped with your scheme and thoroughly enjoyed the experience. ...
Sep 06,2015
Minithumbup
Stephen Banks
By: 'TAJ'
Sep 06,2015
0 people found
this helpful
Steve and James have managed my apartment for 2 years having come recommended by a relative who has several properties managed by them. I have found them both highly professional and great at problem solving. They are always really approachable and help to deal with queries in a way that appears to be no trouble for them, I can't fault the service at all and always speak highly of their services to fellow property owners....
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By: gina
Sep 10, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Aug 29,2015
Minithumbup
Paul Gibbens
Michael Petherbridge
By: 'K Hilary Ferguson'
Aug 29,2015
0 people found
this helpful
Have received excellent service from Michael and his team at Oliver Jaques with the sale of my flat - sound advice, a speedy line-up of prospective buyers and skillful negotiation which resulted in an offer I could accept within two days! What I particularly appreciated was the willingness of the staff to listen to my concerns at all times and their progress updates. They were courteous throughout and I highly recommend this team....
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By: gina
Sep 02, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Aug 27,2015
Minithumbup
Michael Petherbridge
By: 'Norton-Smith'
Aug 27,2015
0 people found
this helpful
Andrew was an outstanding agent in every way possible. Great at laising with vendors and solicitors and in 20 years of property investing he has been the most consistent, reliable and professional agent I have ever dealt with. Highly recommended. The staff at the Surrey Quays branch of Oliver Jaques have all been excellent. Thank you for all your hard work and expertise...
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By: gina
Sep 10, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Jul 05,2015
Minithumbup
Michael Petherbridge
By: 'Norrie Erwin'
Jul 05,2015
0 people found
this helpful
Michael and his entire team provided a first class service and kept us updated throughout the process. I would have absolutely no hesitation in recommending Oliver Jacques and would use their services again without hesitation....
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By: gina
Sep 10, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Jun 26,2015
Minithumbup
Michael Petherbridge
Paul Gibbens
By: 'Anne M'
Jun 26,2015
0 people found
this helpful
Being a first time vendor and complete...
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Comment on agent fees
I have to say - worth every penny
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By: gina
Sep 10, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Jun 16,2015
Minithumbup
Michael Petherbridge
By: 'Janet'
Jun 16,2015
0 people found
this helpful
I have just bought my first property through Oliver Jaques, and cannot believe the level of service provided by Michael and his team. Being a first time buyer they helped with every stage of the purchase. From locating exactly what I wanted, to guiding me through the whole process, and going the extra mile to make sure everything went smoothly. Once again thank you....
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By: gina
Sep 02, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Apr 26,2015
Minithumbup
Michael Petherbridge
By: 'A.N.'
Apr 26,2015
0 people found
this helpful
Professional service from beginning to end. Always available on the phone or in person for our enquiries. We were kept regularly updated with the progress of our sale from Michael and his team....
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By: oliverjaques
May 14, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Apr 01,2015
Minithumbup
Michael Petherbridge
By: 'MP'
Apr 01,2015
0 people found
this helpful
Great support and frequent communication during the sales process at every step. Status chasing was not required. Good advice provided during the marketing phase, with clear recognition of the uniqueness of my property and the realistic sales value I could achieve. The agents made you feel as though you were an equal part in the process (shared with themselves and the buyers), implying fairness and integrity. The agents were quick to respond to all queries, supporting the solicitor requests on t...
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By: oliverjaques
May 14, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Mar 27,2015
Minithumbup
Matteo Donna
Stephen Banks
By: 'Roberta'
Mar 27,2015
0 people found
this helpful
Matteo was with us since the first phone call very helpful. Disponible and kinde. Always smiling and I manage to give us all the information we needed....
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By: oliverjaques
May 14, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Mar 01,2015
Minithumbup
Matteo Donna
By: 'Quirino'
Mar 01,2015
0 people found
this helpful
Matteo responded to my request to see the property in minutes and allowed me to view it on the following day. No problems, no surprises and he also provided me with a lot of useful advices, since I was moving to the property from abroad. Few days ago I met him and asked for a copy of the mail box key: I said I could not pass by the agency because I was working until late, so he offered to bring the keys directly to my flat. He did and that was really kind of him. Maxine is the property manager ...
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By: oliverjaques
May 14, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Feb 24,2015
Minithumbup
By: 'Mat'
Feb 24,2015
0 people found
this helpful
I thought I would use OJ's to let my property when I decided to move to Australia in 2009. It is now 2015 and I am still very impressed by them. Considering I am 12,000 miles away I find they are very quick to response to my emails and just as quick to respond to any issues the tenant has. There has been minimal issues and what issues there has been have been dealt with very well. The contractors OJ's use seem to be very efficient and not very expensive. I would definitely recommend OJ's to orga...
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By: oliverjaques
Mar 12, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Feb 19,2015
Minithumbup
By: 'Ltenant'
Feb 19,2015
0 people found
this helpful
I have been a tenant with Oliver Jaques for almost two years and I can definitely say that Kirsten is becoming a very professional and talented property manager. At the beginning I wouldn't rate her so high but in these years she has improved in an impressive way. Kirsten achieved outstanding organisational skills, very precise, efficient and well organised in dealing with multidimensional problems arising by managing properties. She is very kind and smiling, deals efficiently with all the types...
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By: oliverjaques
Feb 24, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Feb 06,2015
Minithumbup
By: 'steve'
Feb 06,2015
0 people found
this helpful
I have dealt with Oliver Jaques in the past and was certainly happy to do so again, I have found them as attentive and reliable as always, with their knowledge of the market and local knowledge of the area meaning a relatively quick sale and at optimum price. They kept me up to date all the way through the process which was really helpful, they also chased up all parties through the sale process. I highly recommend them....
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By: oliverjaques
Feb 06, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Feb 06,2015
Minithumbup
Paul Gibbens
Michael Petherbridge
By: 'PV'
Feb 06,2015
0 people found
this helpful
The service was a quarter percent more expensive than one or two other agents but it was worth it I believe. The service OJ provided surpassed my admittedly negative experience with agents in the past, who, despite their claims to do more, simply introduced buyer and vendor and then left me to to it - causing much stress and frustration as a result. OJ has an informal relationship with a local lawyer and I think this helped. The solicitors themselves were much more responsive and contactable tha...
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Comment on agent fees
Slightly high I felt - I did manage to knock them down from 2% what they asked to 1.75%. But in the end I paid and was satisfied with the outcome.
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By: oliverjaques
Feb 06, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...
Areas covered
  • SE16
  • Surrey Quays, Rotherhithe
  • SE1
  • Bermondsey, Deptford
  • SE8
  • New Cross, Greenwich
  • SE14
  • SE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£235,000
  • Max: Β£3,500,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA NALS UKALA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 4 31 8 39 0 20 0 2 3
Michael Petherbridge Michael Petherbridge
Branch Manager
50 reviews

About Michael No description set View full profile
Paul Gibbens Paul Gibbens
Senior Sales Negotiator
32 reviews

About Paul No description set View full profile
Matteo Donna Matteo Donna
Negotiator
13 reviews

About Matteo Having relocated from Italy in 2012, Matteo has gained a wealth of knowledge and experience in South London’s ever changing market place. Originally from a strong sales background in his hometown of View full profile
Nicola Heard Nicola Heard
Director
0 reviews

About Nicola No description set View full profile
Gina  Begbie Gina Begbie
Property Manager
10 reviews

About Gina No description set View full profile
Stephen Banks Stephen Banks
Lettings Manager
13 reviews

About Stephen No description set View full profile
Erika Janosova Erika Janosova
4 reviews

About Erika No description set View full profile
Alex Smith Alex Smith
10 reviews

About Alex No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

OUR LETTINGS FEES

Agency Fee / Per Tenant Β£120 INC VAT
Guarantors Fee / (each guarantor) Β£75 INC VAT
Referencing Fee – Included in agency fee N/A
Check In Fee (dependant on property size) Β£96-126 INC VAT
Additional Occupant Fees Β£300.00 INC VAT
(this includes new contract, references and deposit protection)

Pets disclaimer fees/ additional pet deposit Β£250 INC VAT
( maximum charge)
Holding Deposit One Weeks Rent



THESE PRICES ARE CORRECT AS OF 5th January 2017


LETTINGS FEES

LET ONLY 10% PLUS V.A.T

RENT COLLECTION 12.5% PLUS V.A.T

FULL MANAGEMENT 15% PLUS V.A.T

N.B – fees are based on annual rent. These fees may be negotiable. Please discuss with our Lettings Staff.
Last updated at 9:16 AM 29/03/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:16 AM 29/03/2017 by allAgents

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