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    Michael
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    Paul
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    Nicola
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    Gina
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    Stephen
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    Erika
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    Fabio
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    Sharon
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    Serkan
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    Robbie
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
Oliver Jaques

229-231 Lower Road Surrey Quays, London
Greater London
SE16 2LW

0207 231 5050
http://www.o-j.co.uk

Properties for Sale
Properties to Rent

Dec 21,2017
Minithumbup
Gina
By: 'Perkins Partnership'
Dec 21,2017
0 people found
this helpful
As a multiple landlord it is important we have a good personal agent and Gina has managed our account for many years in an excellent and extremely professional manner and particularly when we have had a difficult tenant or rental arrears. Gina represents all that ...
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Comment on agent fees
Fees are very competitive in comparison to other agents in the SE16 area
Was this helpful? Yes
Dec 21,2017
Minithumbup
Gina
By: 'Ergin halil'
Dec 21,2017
0 people found
this helpful
Gina has been letting my property out for the last two years very happy with the service log may it continue...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 21,2017
Minithumbup
Michael
By: 'Le'
Dec 21,2017
0 people found
this helpful
Thx u sooooo much Michael for your support at such a stressful time You have been amazing and would highly recommend!...
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Comment on agent fees
Great!
Was this helpful? Yes
Dec 20,2017
Minithumbup
Alex
Stephen
By: 'Balint'
Dec 20,2017
0 people found
this helpful
For me, it is really important to have a fast communication with an agency. Alex replied to my emails super fast, that made everything so much easier. I could call or email them anytime, there was no excuse for a chat, brilliant. They also make ...
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Comment on agent fees
good
Was this helpful? Yes
Dec 20,2017
Minithumbup
Michael
Michael
By: 'Jayne Newman'
Dec 20,2017
0 people found
this helpful
First class service , keep you qell informed throughout the whole process of selling ypur property. Highly recommend them a great team. Thank you....
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Comment on agent fees
Good bearing in mind london rates
Was this helpful? Yes
Dec 20,2017
Minithumbup
Gina
By: 'Jo'
Dec 20,2017
0 people found
this helpful
Gina has managed my properties for over 10 years and has always done a stirling job, is very professional and always helpful and has a lovely friendly demeanor. Oliver Jaques as a whole is a fantastic Estate Agent that I would happily recommend to all....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2017
Minithumbup
Gina
By: 'Mr Short'
Dec 20,2017
0 people found
this helpful
Having used Oliver Jaques for some time to manage my Buy to let property, I can hand on heart say that Gina goes above and beyond to make sure that not only me as a landlord are looked after, but also the tenants, making all ...
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Comment on agent fees
The fees are and remain more than satisfactory for the service I am provided by Gina and the team.
Was this helpful? Yes
Dec 20,2017
Minithumbup
Gina
By: 'Silvie'
Dec 20,2017
0 people found
this helpful
I have been a tenant in a Property managed by Oliver Jaques for nearly 7 years and throughout my whole tenancy Gina has always gone out of her way to help me with any issues I have had...
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Was this helpful? Yes
Dec 20,2017
Minithumbup
Michael
Paul
By: 'Valentina&Daniele'
Dec 20,2017
0 people found
this helpful
Thank you so much to Michael, he has been amazing dealing with our home's purchase, always helpful and willing to listen our concerns. He has excellent negotiating skills, I would highly recommend him and his branch. Thanks to Paul for negotiating with the vendor ...
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Comment on agent fees
No fee
Was this helpful? Yes
Dec 20,2017
Minithumbup
Gina
By: 'AJ Huntley-Smith'
Dec 20,2017
0 people found
this helpful
As a Landlord, I can only describe my experience with Oliver Jaques as impeccable. One member of staff in particular has shown a high level of professionalism in dealing with my lettings and helping out with any issues that have arisen with my tennants. I ...
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Was this helpful? Yes
Dec 18,2017
Minithumbup
Alex
By: 'Mario & Ana Rossetto'
Dec 18,2017
0 people found
this helpful
All good since first meeting, we are very happy to make this happen. We recomend Alex very well for everyone. Thanks Alex...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2017
Minithumbup
Stephen
By: 'GIULIO'
Dec 13,2017
0 people found
this helpful
Helpful and kind. I've got an amazing flat which suits my needs. I couldn't get better. Their managment of the flat is precise and efficient....
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Comment on agent fees
Change of tenancy fee should be charged to the person who leaves the house.
Was this helpful? Yes
Dec 12,2017
Minithumbup
Alex
Stephen
By: 'Alejandro and Valerija'
Dec 12,2017
0 people found
this helpful
We want to thank particularly Alex for professionalism, we've been lucky to get a flat we fell in love. The whole documentation process went very fast, it took us one week for everything, from viewing day to contract signing. Alex was always in contact ...
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Was this helpful? Yes
Dec 12,2017
Minithumbup
Erika
By: 'Se16'
Dec 12,2017
0 people found
this helpful
Erika has been a huge help when I have had problems with the flat. She is quick to respond and gets things sorted. I would deffinutly recommend her and oliver jaques....
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Comment on agent fees
Great
Was this helpful? Yes
Dec 12,2017
Minithumbup
Erika
By: 'Chris B'
Dec 12,2017
0 people found
this helpful
Erika managed our house in Rotherhithe during our 18 months renting there. She was always very efficient and made sure we knew what was happening when we needed repairs sorted. She was also very helpful and reasonable when dealing with an issue caused by one of ...
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Comment on agent fees
Fees were in line w London standards.
Was this helpful? Yes
Dec 12,2017
Minithumbup
Stephen
By: 'Victoria'
Dec 12,2017
0 people found
this helpful
Hi I would like to thank Stephen Banks for his speed and efficiency in letting my property. From finding the tennants, reference checks and checking in, everything went smoothly without any complications and the speed with which he answers emails was also amazing. I have ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 11,2017
Minithumbup
Erika
By: 'Francisco'
Dec 11,2017
0 people found
this helpful
We had Erika as property manager for several years and she does an outstanding job. She always replied fast when we contacted her with any house issue and sorted them efficiently. She is very friendly, professional and shows interest for what you have to say. ...
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Was this helpful? Yes
Nov 21,2017
Minithumbup
Michael
Paul
By: 'Happy Seller'
Nov 21,2017
0 people found
this helpful
Mike, Paul and Matteo were great. They delivered a rapid sale above our expectations on value. Further, Mike offered much ongoing advice on tactics both on our sale but also on the properties we were looking to buy in parallel. I consider the team trusted ...
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Comment on agent fees
Very pleased. We discussed a target price and agreed a ratchet around that. The team over-performed and I was happy to pay them well.
Was this helpful? Yes
Nov 15,2017
Minithumbup
Paul
Michael
By: 'Surrey Quays FAN'
Nov 15,2017
0 people found
this helpful
Helpful from start to finish, I think we needed access 5 times, but each time was accommodated without fuss. As an experienced property investor working with good agents is really helpful for a smooth transaction. Paul and Michael are not good they are Excellent!!. I look ...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 14,2017
Minithumbup
Michael
Matteo
By: 'Kit'
Nov 14,2017
0 people found
this helpful
Great service and local knowledge of the market. The team were a great partner in every step in the sale of my property. Highly recommended....
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Comment on agent fees
In line with expectations
Was this helpful? Yes
Nov 13,2017
Minithumbup
Alex
By: 'Mel&Oz'
Nov 13,2017
0 people found
this helpful
Alex was great,he explained our letting options clearly and provided us all the information we need to know with honesty. He was extremely responsive,he informed us in every step and helpful throughout the whole process. He was very respectful and he did his ...
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Comment on agent fees
good
Was this helpful? Yes
Nov 13,2017
Minithumbup
Gina
By: 'Parmzy'
Nov 13,2017
1 people found
this helpful
I have been using Oliver Jacques as a tenant for the past 2 years. Gina in particular has always been very helpful and is so friendly. I would definitely use them and again and would recommend....
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Was this helpful? Yes
Nov 10,2017
Minithumbup
Matteo
Michael
By: 'Shiri'
Nov 10,2017
0 people found
this helpful
As a first time buyer, I found the whole process very daunting - and this was made even worse by my very unhelpful solicitors. However, throughout the 4 months it took from offer to completion - Matteo and Michael were my rocks. They went out of ...
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Was this helpful? Yes
Nov 06,2017
Minithumbup
Stephen
By: 'Ange and Daz'
Nov 06,2017
0 people found
this helpful
Steve was great, he explained my letting options clearly and provided me with very competitive fees. He was extremely responsive and helpful throughout the whole process. I would highly recommend Steve as an agent to work with....
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Comment on agent fees
Very good
Was this helpful? Yes
Oct 24,2017
Minithumbup
Alex
Stephen
By: 'Chun'
Oct 24,2017
1 people found
this helpful
We give Alex five stars. He took us to view different places to give us more options, and handled everything smoothly and efficiently. He was also very patient to answer all our questions and explained a lot of details to us. It was a pleasure ...
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Comment on agent fees
Agent fees are fair and transparent.
Was this helpful? Yes
Oct 18,2017
Minithumbup
By: 'Katarina'
Oct 18,2017
0 people found
this helpful
Great help. We moved in within 2 weeks and were in constant communication with the agent. All the paperwork went smoothly. Highly recommend to anyone!...
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Was this helpful? Yes
Oct 16,2017
Minithumbup
Paul
Michael
By: 'VV'
Oct 16,2017
0 people found
this helpful
Great help from start til finish. Understanding, patience and ongoing communication throughout a 6 months stressful process. Could not recommend Michael's support high enough! And picking up my keys and given a gift :) Not a lot of agencies would do that! Thank you Both again ...
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Was this helpful? Yes
Sep 29,2017
Minithumbup
Paul
By: 'Anna'
Sep 29,2017
0 people found
this helpful
Paul Gibbens is an excellent estate agent - he was a big help in our lengthy search for the right property and was always honest, patient and good humoured. Highly recommend!...
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Comment on agent fees
not applicable
Was this helpful? Yes
Sep 22,2017
Minithumbdown
Matteo
By: 'Ed'
Sep 22,2017
0 people found
this helpful
Fantastic. Matteo is courteous, punctual and always does his utmost to answer any and all questions I have. Being an investor, I would not hesitate to recommend Matteo in all things related to property....
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Was this helpful? Yes
Sep 21,2017
Minithumbup
Matteo
By: 'Yen'
Sep 21,2017
0 people found
this helpful
Matteo was a great agent from beginning to end. He showed me the right type of properties that made the whole process much simpler. Through the negotiation and conveyancing process, he was always prompt with responding to queries. Overall, it was a much better experience ...
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Was this helpful? Yes
Areas covered
  • SE16
  • Surrey Quays, Rotherhithe
  • SE1
  • Bermondsey, Deptford
  • SE8
  • New Cross, Greenwich
  • SE14
  • SE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £235,000
  • Max: £3,500,000

Letting
  • Min: £0
  • Max: £0

ARLA NALS UKALA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
34 5 45 8 48 0 23 0 3 4
Staff picture Michael
(62)

Staff picture Paul
(39)

Staff picture Nicola
(1)

Staff picture Gina
(18)

Staff picture Stephen
(17)

Staff picture Erika
(7)

Staff picture Fabio
(0)

Staff picture Sharon
(2)

Staff picture Serkan
(3)

No image available Robbie
(1)

Fees

OUR LETTINGS FEES

Agency Fee / Per Tenant £120 INC VAT
Guarantors Fee / (each guarantor) £75 INC VAT
Referencing Fee – Included in agency fee N/A
Check In Fee (dependant on property size) £96-126 INC VAT
Additional Occupant Fees £300.00 INC VAT
(this includes new contract, references and deposit protection)

Pets disclaimer fees/ additional pet deposit £250 INC VAT
( maximum charge)
Holding Deposit One Weeks Rent



THESE PRICES ARE CORRECT AS OF 5th January 2017


LETTINGS FEES

LET ONLY 10% PLUS V.A.T

RENT COLLECTION 12.5% PLUS V.A.T

FULL MANAGEMENT 15% PLUS V.A.T

N.B – fees are based on annual rent. These fees may be negotiable. Please discuss with our Lettings Staff.
Last updated at 9:16 AM 29/03/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:16 AM 29/03/2017 by allAgents

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Branch - Surrey Quays, London, SE16

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