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    Michael
  • Staff picture
    Paul
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    Nicola
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    Gina
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    Stephen
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    Erika
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    Fabio
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    Sharon
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    Serkan
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    Robbie
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
Oliver Jaques

229-231 Lower Road Surrey Quays, London
Greater London
SE16 2LW

0207 231 5050
http://www.o-j.co.uk

Properties for Sale
Properties to Rent

“Great experience from a fellow agent......”

Dec 10,2018
Minithumbup
Serkan
By: 'Jacob Berry'
Dec 10,2018
0 people found
this helpful
Serkan has been an absolute pleasure to deal with. Although we didnt rent a property through him, his professionalism and friendliness made the whole experience good from start to finish. He has been very responsive to any questions I have had and always went above ...
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Comment on agent fees
Good
Was this helpful? Yes

“Great work...”

Dec 06,2018
Minithumbup
Michael
Sharon
By: 'Adam'
Dec 06,2018
0 people found
this helpful
I bought my flat from these guys and just over a decade later they achieved a successful sale for me! Very friendly service throughout. Thanks!...
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Comment on agent fees
Fees in line with the competition.
Was this helpful? Yes
By: Michael Petherbridge
Dec 07, 2018
View all comments (1)
Many thanks for your kind comments Adam, it was a pleasure to work with you again. All the very best for the future. ...

“Oliver Jaques...”

Nov 23,2018
Minithumbup
Sharon
Michael
By: 'Ray'
Nov 23,2018
0 people found
this helpful
I found the staff at Oliver Jacques to be very helpful when purchasing my property in Surrey Quays. I was initially shown a couple of properties by Michael who was friendly and knew the area very well. On my second viewing Paul gave me over ...
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Was this helpful? Yes

“Came to our rescue after poor experience with Purple Bricks...”

Nov 19,2018
Minithumbup
Paul
Fabio
By: 'Sarah & Leo'
Nov 19,2018
0 people found
this helpful
We initially listed with Purple Bricks, but we became frustrated after they recommended an unrealistically high list price, frequently cancelled/moved appointments booked when they'd said they'd be available, and our agent was very difficult to get hold of. We decided to cut ...
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Comment on agent fees
Fees are fair, especially for the amount of work they ended up doing to sell our house.
Was this helpful? Yes

“The level of support and reassurance received from Oliver Jaques was amazing...”

Nov 15,2018
Minithumbup
Sharon
Michael
By: 'Olivier'
Nov 15,2018
0 people found
this helpful
I would definitively recommend Oliver Jaques as they have a very large potential of buyers and a perfect experience of the local market. They have been very supportive and eased the whole process....
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Comment on agent fees
Taking into consideration the time and efforts required by the Oliver Jaques, the agent's fees were fully justified.
Was this helpful? Yes

“Oliver Jaques are very professional and keep you well informed at every stage of selling your property.....”

Nov 13,2018
Minithumbup
Michael
Paul
By: 'Kathyoo'
Nov 13,2018
0 people found
this helpful
Michael and Paul are very experienced with all aspect of selling property. Sharon has also excellent communication skills in chasing up Solicitors who tend to need a push at times, and Sharon is on the ball with this. Many thanks to you all in selling ...
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Comment on agent fees
On par with other agents
Was this helpful? Yes

“355 evelyn st...”

Nov 01,2018
Minithumbup
Sharon
Paul
By: 'Joan'
Nov 01,2018
0 people found
this helpful
Paul done really well, and was professional , convincing the owner of the property i wanted to buy , to sell it to me rather than a property developer . Sharon then took over by overseeing the process . She was absolutely brilliant !! She was professional , kept chasing soliicitors ...
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Comment on agent fees
Dont Know - I was the Buyer
Was this helpful? Yes

“355 evelyn st...”

Nov 01,2018
Minithumbup
Sharon
Paul
By: 'Joan'
Nov 01,2018
0 people found
this helpful
Paul done really well, and was professional , convincing the owner of the property i wanted to buy , to sell it to me rather than a property developer . Sharon then took over by overseeing the process . She was absolutely brilliant !! She was professional , kept chasing soliicitors ...
read full review
Comment on agent fees
Dont Know - I was the Buyer
Was this helpful? Yes

“Great Service...”

Oct 17,2018
Minithumbup
Serkan
By: 'Andrea'
Oct 17,2018
0 people found
this helpful
Me and My girlfriend were looking for a new flat. Serkan helped us and we found the new house. Very professional, clear and precise in every part, from showed us the flat more than one times to the contract sign. Very happy....
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Comment on agent fees
normal amount for London little bit high but follow the market.
Was this helpful? Yes

“Brilliant from start to finish...”

Oct 12,2018
Minithumbup
Paul
Sharon
By: 'Anshul'
Oct 12,2018
0 people found
this helpful
I work with Paul on a recent acquisition and from the moment I called to enquire through to offer, progression and completion, Paul and his team with simply brilliant - efficient, proactive, polite and pleasure to work with. They set the standard for sterling service...
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Was this helpful? Yes

“Incredible customer service & experience...”

Oct 04,2018
Minithumbup
Fabio
Sharon
By: 'LSpearman'
Oct 04,2018
0 people found
this helpful
Fabio got in touch with me to show me some properties, and from meeting him onwards, he was extremely friendly, personable, knowledgeable and helpful - he went out of his way to help me and find out anything that I needed to know. He helped ...
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Comment on agent fees
N/A to me
Was this helpful? Yes

“Helped us secure our dream house...”

Oct 03,2018
Minithumbup
Serkan
By: 'Nick & Mads'
Oct 03,2018
0 people found
this helpful
Serkan Up managed us through the process of viewing and securing the apartment we'll probably live in for the entirety of our stay in London. He was professional, friendly, patient, and his service came with a personal touch which we greatly appreciated. He was ...
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Comment on agent fees
Very reasonable for London
Was this helpful? Yes

“Excellent service!!...”

Sep 11,2018
Minithumbup
Michael
Paul
By: 'Peter C'
Sep 11,2018
0 people found
this helpful
The guys at Oliver Jacques were really great, they managed my property for years before selling for a good price. Highly recommend....
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes

“Amazing Friendly Service!...”

Sep 03,2018
Minithumbup
Serkan
By: 'Ryan Taplin'
Sep 03,2018
0 people found
this helpful
Oliver and Jaques have been a pleasure to work with. The staff are very friendly and are quick to respond to enquiries, putting my anxious mind to rest. Serkan was my point of contact throughout from viewing to signing to moving in. And although there ...
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Comment on agent fees
I can't say for sure if the fee is good or bad because this is my first move to London but I thoroughly enjoyed my interactions with the agents and they made my life a hell of a lot easier. Definitely worth every penny.
Was this helpful? Yes

“Great team!...”

Aug 27,2018
Minithumbup
Fabio
Paul
By: 'Jose'
Aug 27,2018
0 people found
this helpful
I had a viewing with Fabio and then a second one with Paul. As I'm a Spanish native speaker and my English is not very good, Fabio was able to help me with the language barrier. On my second viewing my son and I ...
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Was this helpful? Yes

“Amazing Team!...”

Aug 14,2018
Minithumbup
By: 'Marie and Peter'
Aug 14,2018
0 people found
this helpful
Massive thank you to your Team and especially to Paul and Fabio - really good communication and super dedicated to their job - Paul knows his stuff for sure and he knows how to feel comfortable about the entire process will definitely recommend this agency ...
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Comment on agent fees
totally fair especially regarding the hard work they have done
Was this helpful? Yes

“Knowledgeable and professional...”

Jul 27,2018
Minithumbup
Paul
Michael
By: 'DWK'
Jul 27,2018
1 people found
this helpful
I didn't have much luck with another local estate agent, so I switched to OJ. Paul, Michael & Sharon kept me informed from start to finish and I trusted their knowledge and advice....
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Was this helpful? Yes

“Happy Landing in Greenland Dock...”

Jul 20,2018
Minithumbup
Stephen
Serkan
By: 'Jeannie'
Jul 20,2018
0 people found
this helpful
I wouldn't hesitate to recommend Oliver Jacques and am happy to say that my tenancy in a lovely new flat begins tomorrow. Serkan initially showed me my particular flat back in June and then I ran around with lots of agents and looked at ...
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Comment on agent fees
Average I believe. Reasonable for the level of care.
Was this helpful? Yes

“Excellent service, really impressed!...”

Jul 16,2018
Minithumbup
Sharon
Michael
By: 'Alexa'
Jul 16,2018
0 people found
this helpful
My partner and I bought a house through OJ and sold with another agent, Anthony Martin in Eltham. Anthony Martin were very disappointing but OJ carried them through the process and ended up doing the majority of their progression. Without OJ, I don't think ...
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Comment on agent fees
Not sure what the fees were as we were buying but they'll work hard for them, I know that.
Was this helpful? Yes

“People and service oriented!...”

Jun 27,2018
Minithumbup
Serkan
Stephen
By: 'Thea'
Jun 27,2018
0 people found
this helpful
Serkan was able to meet with me three days in a row on short notice to show me around at various properties in the Rotherhithe area. The agency listened to my needs and found some great options for me to choose from. Easy communication and ...
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Comment on agent fees
This agents fees are the lowest that I have seen in London.
Was this helpful? Yes

“Sale...”

Jun 19,2018
Minithumbup
Michael
Paul
By: 'Henry'
Jun 19,2018
0 people found
this helpful
Great support through a tricky sale process. Appreciate Michael's dedication to managing the other agents in the chain to ensure that the completion was as planned....
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Comment on agent fees
Reasonable and worked hard for it.
Was this helpful? Yes

“Excellent service over many years...”

Jun 18,2018
Minithumbup
Michael
Paul
By: 'R Hill'
Jun 18,2018
0 people found
this helpful
My relationship with OJ goes back over 15 years, from renting as a tenant, to my house purchase in SE16 to its recent sale. OJ worked hard in a tricky market to help secure an acceptable offer, then provided excellent communication and service while pushing things ...
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Comment on agent fees
Acceptable
Was this helpful? Yes

“Above and beyond the call...”

Jun 15,2018
Minithumbup
Michael
Nicola
By: 'Neil'
Jun 15,2018
0 people found
this helpful
Like any true Londoner I approach all estate agents with profound suspicion. Well this time I was wrong. Not just superb service but exemplarary and outstanding service from all involved. Indeed Matteo gave up part of his Easter Saturday to go and check a leak ...
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Comment on agent fees
Reasonable and they earned every penny
Was this helpful? Yes

“Great Service from Start to Finish...”

Jun 15,2018
Minithumbup
Michael
Paul
By: 'Seller From Surrey'
Jun 15,2018
0 people found
this helpful
We had used this agent's letting division previously to find us a tenant and were impressed with the results, so,using them to sell the property was a logical step. I must say they delivered! Their valuation was accurate and they kept us in ...
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Comment on agent fees
We thought the fee structure was fair and offered very good value for money.
Was this helpful? Yes

“Extremely unprofessional - Waste of time...”

Jun 11,2018
Minithumbdown
Robbie
By: 'Young Couple'
Jun 11,2018
0 people found
this helpful
We were really interested in a flat. We had been in touch with Matteo Donna and Robbie Brown and book a viewing. On the same day, few hours before the viewing, I sent them a reminder to inform them that I would have been there 5 ...
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Was this helpful? Yes

“Utterly amazing!...”

Jun 07,2018
Minithumbup
Paul
Sharon
By: 'A happy customer'
Jun 07,2018
0 people found
this helpful
If we could only replicate Oliver Jaques in every area of the country we would have the most amazing housing market worldwide. I simply cannot praise their support, diligence, professionalism and abilities enough. My original house purchase was a dream so when it came to ...
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Comment on agent fees
Extremely good for the amount they do!
Was this helpful? Yes

“Relaxed and not pushy...”

May 23,2018
Minithumbup
Serkan
By: 'Dan_Beard'
May 23,2018
0 people found
this helpful
Well rounded review of the property, not a high pressure environment and was very quick to respond to any querires that I had....
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Comment on agent fees
Reasonable enough. Not particularly high when compared to others.
Was this helpful? Yes

“Excellent, personal and professional service!...”

May 23,2018
Minithumbup
By: 'Rotherhithe New Road'
May 23,2018
0 people found
this helpful
The experience that we have had renting a property with Oliver Jacques has been both pleasant and problem free. After dealing with a number of other letting agents, in comparison, their personal, professional service and willingness to go the extra mile meant that we were ...
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Was this helpful? Yes

“Very kind and friendly agent...”

May 12,2018
Minithumbup
By: 'Luca and Helena'
May 12,2018
0 people found
this helpful
Serkan has been very professional and friendly with us. He went through all the points we needed to clarify a very patient way, and fully understood what were our needs. Overall, we've had a very good experience finding our new flat. Many thanks....
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Comment on agent fees
Good
Was this helpful? Yes

“Enquiry...”

May 07,2018
Minithumbup
By: 'Jeff'
May 07,2018
0 people found
this helpful
I have had my house evaluated, they were very honest about the situation of the market, I was very grateful....
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Was this helpful? Yes
Areas covered
  • SE16
  • Surrey Quays, Rotherhithe
  • SE1
  • Bermondsey, Deptford
  • SE8
  • New Cross, Greenwich
  • SE14
  • SE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £235,000
  • Max: £3,500,000

Letting
  • Min: £0
  • Max: £0

ARLA NALS UKALA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 2 49 3 52 0 29 0 3 2
Staff picture Michael
(67)

Staff picture Paul
(46)

Staff picture Nicola
(1)

Staff picture Gina
(18)

Staff picture Stephen
(17)

Staff picture Erika
(7)

Staff picture Fabio
(3)

Staff picture Sharon
(10)

Staff picture Serkan
(7)

No image available Robbie
(1)

Fees

OUR LETTINGS FEES

Agency Fee / Per Tenant £120 INC VAT
Guarantors Fee / (each guarantor) £75 INC VAT
Referencing Fee – Included in agency fee N/A
Check In Fee (dependant on property size) £96-126 INC VAT
Additional Occupant Fees £300.00 INC VAT
(this includes new contract, references and deposit protection)

Pets disclaimer fees/ additional pet deposit £250 INC VAT
( maximum charge)
Holding Deposit One Weeks Rent



THESE PRICES ARE CORRECT AS OF 5th January 2017


LETTINGS FEES

LET ONLY 10% PLUS V.A.T

RENT COLLECTION 12.5% PLUS V.A.T

FULL MANAGEMENT 15% PLUS V.A.T

N.B – fees are based on annual rent. These fees may be negotiable. Please discuss with our Lettings Staff.
Last updated at 29/03/2017, 9:16 AM by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:16 AM 29/03/2017 by allAgents

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