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    Aidan Rushby
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    Mark Hughes
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    Andrew Beazer
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Ocean Estate Agents

187-189 Whiteladies Road Bristol
North Somerset
BS8 2RY

0117 946 6007
Website not available

Properties for Sale
Properties to Rent

Jan 10,2017
Minithumbdown
By: 'Lucie'
Jan 10,2017
10 people found
this helpful
I am writing to you hoping that an email to you will have more impact to improve the estate agents market than trying to help Ocean by sending objective feedback about my customer experience. They obviously didn't care. In June 2015, my husband & I decided ...
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Comment on agent fees
For the service I wouldn't pay antyhing!
Was this helpful? Yes
Nov 10,2016
Minithumbdown
By: 'E N'
Nov 10,2016
0 people found
this helpful
I don't even know which branch we are dealing with. After 18 months we've had about six different reps as people in the office seem to mysteriously disappear and suddenly any issues or complaints you've made get 'forgotten' about. They will fob you off until you ...
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Comment on agent fees
Expensive for the truly awful service you get.
Was this helpful? Yes
Oct 13,2016
Minithumbup
Andrew Beazer
Andrew Beazer
By: 'Anita'
Oct 13,2016
0 people found
this helpful
All I can say is that they have an amazing team at Ocean Clifton branch. From start to finish the sale of our flat was handled with complete professionalism everyone was so helpful. A big thank you to Andrew Beazer in sales and to the ...
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Comment on agent fees
The Agents fees were very reasonable.
Was this helpful? Yes
Jul 06,2016
Minithumbdown
By: 'Disappointed'
Jul 06,2016
2 people found
this helpful
Made an offer on a 2 bedroom flat at Bridge Quay development based and was shown the underground parking. A week later I moved in and they kept saying they didn't know the parking slot number. A day after I move in they told me that ...
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What agent could do to change your mind?
Agent fees of 500 pounds. I do not know what they did to earn it since they are incompetent.
Attached Files
Comment on agent fees
Agent fees of 500 pounds. I do not know what they did to earn it since they are incompetent.
Was this helpful? Yes
Jun 24,2014
Minithumbdown
Laura Clarke
By: 'Alex P'
Jun 24,2014
4 people found
this helpful
While for a few years I little dispute with ocean, in the past year I found them incredibly difficult to communicate with. It is clear they have little respect for their tenants and in 15 years of renting this was the first time I had had ...
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What agent could do to change your mind?
When you give your money to someone for a service you expect to be treated fairly.
Attached Files
Was this helpful? Yes
May 12,2014
Minithumbdown
Adam Rees
By: 'BlueHat'
May 12,2014
4 people found
this helpful
Had one viewing with Ocean for a flat, the service was nice but the flat wasn\'t great. That\'s not down to Ocean though. After a viewing with Adam we emailed back saying we weren\'t interested in that rental property but asked for ...
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What agent could do to change your mind?
Improvements: - Turning up to viewings. - Canceling as soon as they think access to the property will be a problem (24 hour notice would be perfect or at least the evening before). - Returning phone calls.
Attached Files
Was this helpful? Yes
Sep 23,2013
Minithumbdown
By: 'Lettings and sales service all terrible'
Sep 23,2013
8 people found
this helpful
We used Ocean in quite a few capacities. They let out a flat or ours and we tried to buy through them whilst also using their Ocean Property Lawyers service as well. We chose to do this as our sellers were using them and we ...
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Was this helpful? Yes
Jul 25,2013
Minithumbdown
By: 'sad_face'
Jul 25,2013
4 people found
this helpful
The amount of property check is ridiculous. They came to check the property 5 times in a year, which is quite disturbing. They\'re okay all along, however they totally loose respect to the current tenants in the last 2 months of the tenancy. They call to ...
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Was this helpful? Yes
Jul 02,2013
Minithumbdown
By: 'Sky'
Jul 02,2013
6 people found
this helpful
Everything was going well, the staff was friendly and helpful, we liked the flat. The problems started when we paid the holding deposit. They phoned us and told, that the landlord had already let the flat and suggested to take another flat in the same ...
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Was this helpful? Yes
Mar 22,2012
Minithumbdown
By: 'Be Warned'
Mar 22,2012
10 people found
this helpful
After making a formal complaint over the misrepresentation of a property. I received a very dismissive letter from the Directors. It is clear that Ocean are not interested in providing a service for their customers. However, Ocean Homes are very happy to take your money....
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What agent could do to change your mind?
Ocean Homes need a customer services department. Due to the short sightedness of the Directors, Ocean lost the following business: Sale of property, Conveyancing and Mortgage fees.
Attached Files
Was this helpful? Yes
Feb 22,2012
Minithumbup
Aidan Rushby
By: 'Dominic Perry'
Feb 22,2012
1 people found
this helpful
I just want to say Aidan at the whiteladies Branch was a star he has helped me increase my yields from 5% to 7%. The service is alwats friendly and helpful...
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Was this helpful? Yes
Jul 23,2010
Minithumbup
By: 'Disgruntled'
Jul 23,2010
3 people found
this helpful
Excellent agency. Swift communication and good care of the flat and the tenants. Highly recommended. ...
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Was this helpful? Yes
Jul 20,2010
Minithumbdown
By: 'aw123'
Jul 20,2010
12 people found
this helpful
We were tennants of a property being re-let by Ocean. They were rude and unprofessional, and turned up at the flat several times with prospective tennants for viewings without giving us any notice at all. On one occasion they just opened the door and walked ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
25% customers were satisfied with fees 25% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 2 0 5 1 0 0 0 0 3
Aidan Rushby - upload your photo Aidan Rushby
1 reviews

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Mark Hughes - upload your photo Mark Hughes
0 reviews

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Matt Redmond - upload your photo Matt Redmond
0 reviews

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Adam Rees - upload your photo Adam Rees
1 reviews

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Laura Clarke - upload your photo Laura Clarke
1 reviews

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Andrew Beazer - upload your photo Andrew Beazer
1 reviews

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Andrew Beazer - upload your photo Andrew Beazer
1 reviews

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Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Ocean Estate Agents, Bristol BS8 2RY

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