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Ocean Estate Agents

Unit 7 Willow Brook Centre, Savages Wood Road Bradley Stoke, Bristol
Avon
BS32 8EF

01454 205070
Website not available

Properties for Sale
Properties to Rent

“ Complete Amateurs... ”

May 09,2018
Minithumbdown
By: 'William'
May 09,2018
0 people found
this helpful
Style over substance - Ocean's Bradley Stoke office is the epitome of this. Don't let the swish office and cheap suits fool you - under the surface it's obvious that this office is rife with disorganisation, a lack of communication and zero ...
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“ Utterly incompetent... ”

Apr 18,2018
Minithumbdown
By: 'bristoltennant1234'
Apr 18,2018
0 people found
this helpful
Saga 1: I arranged to see three properties that were being let by Ocean on the same day. I turned up 5 minutes early to the first viewing, after 20 minutes I rang the office I had made the appointments with, they didn't pick up and I ...
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Comment on agent fees
The fees were fine
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By: Miranda
Apr 25, 2018
View all comments (1)
Tom at Bradley Stoke Ocean has been absolutely fantastic. He was very knowledgable whilst showing us around the property (which we are now in the process of purchasing). Nothing was too much trouble and was a pleasure to deal with from start to finish. ...
Aug 02,2017
Minithumbdown
By: 'S'
Aug 02,2017
5 people found
this helpful
Awful customer service. They appear very helpful and friendly while your trying to come to a rent agreement, but once you sign the contract and they have there agent fees they couldn't care less. Throughout our years tenancy in a student house, we had countless ...
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Comment on agent fees
Way too much and so was the guarantor fees compared to other estate agents.
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Jan 03,2017
Minithumbdown
By: 'U'
Jan 03,2017
3 people found
this helpful
Incompetence I was supposed to have had a viewing before Christmas, however this was cancelled at very short notice. The reason provided was: 'we can't find the keys.' As I'd just travelled from home roughly 40 miles away for the viewing, it was wasted time, ...
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Nov 28,2016
Minithumbdown
By: 'Alan'
Nov 28,2016
5 people found
this helpful
Bunch of ameturish loonies, profesional jokers at best, being out of town went with my collegue who just happens to be a local surveyor , even i could see the property was vastly over inflated in price , on confrontation casually told , its been estimated on the ...
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By: Ocean
Nov 28, 2016
View all comments (1)
Alan thank you for taking the time to provide this review. I am struggling to find either you or a property that matches that description on our register and as such would like more details so I can investigate fully. You mention the Manager Stefano, I have checked his diary for the last 3 weeks and he has not viewed with an Alan or viewed a property with potential to extend. If you could contact the office with your telephone number then I would be more than happy to speak things through with y ...
Nov 16,2016
Minithumbdown
By: 'Becky'
Nov 16,2016
4 people found
this helpful
Thankfully only had to deal with them shortly ! I have been looking for a property and have had so many problems with them it is ridiculous. Half the time they never get back to you. I wont use them again as they only mess you ...
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Nov 06,2016
Minithumbdown
By: 'Katie'
Nov 06,2016
3 people found
this helpful
Ocean were absolutely terrible. They completely rip off students, make false claims about tenants not having paid deposits without having checked with their accountants first. When asked questions, each staff member will give you a different answer. They have been extremely difficult and frustrating to ...
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Comment on agent fees
I'm not sure why exactly I paid them at all
Was this helpful? Yes
Oct 25,2016
Minithumbup
By: 'Sonia'
Oct 25,2016
0 people found
this helpful
I cannot express how well ocean dealt with my mother's flat move!! Always answered phone, emails with sometimes trivial questions but we cannot thank Lauren enough for all she did. Went above and beyond!...
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May 31,2013
Minithumbdown
By: 'Mike'
May 31,2013
10 people found
this helpful
I tried to arrange a viewing twice. On the first time Ocean cancelled 4 hours in advance saying they had not got permission of the lodgers. On the second occasion they cancelled after the scheduled viewing because they couldn\'t get the keys. They didn\'t ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
40% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



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Complaints Procedure

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Awards won by Ocean Estate Agents, Bristol BS32 8EF

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