Oakwood Estates
Richings Park, SL0
4.8/5, 56 reviews
98% recommended
100% sales valuation accuracy
86% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No company information

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Opening Hours
Address

Oakwood Estates
34 Bathurst Walk
Richings Park
Buckinghamshire
SL0 9BH
01753 651260

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 86% £170,100 £550,000
Lettings 100% 99% £800 £2,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 13 0 18 0 8 1 1 0
Areas covered
  • SL0
  • UB7 -UB8
  • SL1
  • UB9 - UB10
  • SL2
  • TW19 - TW20
  • SL3
  • SL4
  • SL5
  • SL6
  • SL7
  • SL8
  • SL9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

“Kane was so professional throughout. He was a......”

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Jun 10,2020
Minithumbup
By: 'Gemma Wood'
Jun 10,2020
0 people found
this helpful
Kane was so professional throughout. He was able to answer all of my questions and if ever there was uncertainty would immediately contact the landlord and provide me with answers. He regularly kept me up to date with the arrangements/plans and reassured me of ...
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“We used Oakwoods to find us a tenant and then......”

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Dec 19,2019
Minithumbup
Colleen
By: 'Shubneet Panesar'
Dec 19,2019
0 people found
this helpful
We used Oakwoods to find us a tenant and then to manage our flat for a year. They were professional and always willing to assist. Even our tenants felt looked after. We cancelled our agreement after one year and sold the property a couple of ...
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“I have been an Oakwood landlord for over thre......”

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Dec 11,2019
Minithumbup
Charlie
By: 'Hannah O’Sullivan'
Dec 11,2019
0 people found
this helpful
I have been an Oakwood landlord for over three years and I have found Charlie to be responsive and professional whilst always coming across as honest and sincere....
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“Thank you, Kate!...”

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Dec 10,2019
Minithumbup
By: 'Jessica Sinyard'
Dec 10,2019
0 people found
this helpful
Kate Mardon has been especially prompt, helpful, and friendly - especially when handling quite a complex situation when we wished to extend our tenancy, and also when we negotiated the end date of our tenancy. She was always reliable, replied quickly and made what could ...
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“The Senior Property Manager, Charlie Aldridge......”

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Oct 04,2019
Minithumbup
Charlie
By: 'Akbar Ghani'
Oct 04,2019
0 people found
this helpful
The Senior Property Manager, Charlie Aldridge, at Oakwood Estates in the Richings Park has been outstanding. She has been providing us with great service since the commencement of our lease. We are grateful to the entire Oakwood team for their pro-active approach in addressing our ...
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“My whole experience with Oakwood especially t......”

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Sep 26,2019
Minithumbup
Charlie
By: 'Nicola Taylor'
Sep 26,2019
0 people found
this helpful
My whole experience with Oakwood especially the lettings side has been excellent from the start of being shown the house, the getting us into the property with the admin side of things and then once we were in, the professional and fast service with regards ...
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“Welcome change...”

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Aug 26,2019
Minithumbup
By: 'Daniel Lara Valerio'
Aug 26,2019
0 people found
this helpful
My experience changed for the better only in the last year of my tenancy, when Kate Mardon was appointed as property manager. She really made a difference, and where before I had felt completely ignored as a tenant, my reports forgotten and not acted upon, ...
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“Best experience with a agent so far....”

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Jul 16,2019
Minithumbup
Charlie
By: 'Steven Bland'
Jul 16,2019
0 people found
this helpful
I've been a rental tenant for a number of years, and have recently moved into a property managed by Oakwood Estates. From the moving in inventory process, the emergency repair process, the communications from Charlie and the team and to the payment system, Oakwood Estates ...
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“dealing with difficult private tenant...”

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Apr 05,2019
Minithumbup
Charlie
By: 'Khan Basher'
Apr 05,2019
0 people found
this helpful
We were looking for an Estate Agent to deal with my very difficult private tenant as we spend most of time abroad. After getting falls hope from few agents, Charlie took on the full management responsibility knowing all our difficulties. We are amazed with her ...
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Comment on agent fees
Great and no hidden charge
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“Very quick and friendly service...”

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Mar 14,2019
Minithumbup
Erika
By: 'Dil'
Mar 14,2019
0 people found
this helpful
Erika was great, she responded to and acted quickly to my query. She also remembered me from a previous conversation and that was a nice touch- thanks!...
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“Very Helpful...”

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Mar 14,2019
Minithumbup
Erika
Charlie
By: 'Chelsea'
Mar 14,2019
0 people found
this helpful
Erika showed us around the flat and was very informative and helpful with answers to all of the questions we had regarding the property. We have had various questions leading up to the move and her responses have always been almost instant with the right ...
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Comment on agent fees
Fair
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“Tenant support...”

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Mar 09,2019
Minithumbup
Charlie
By: 'Nilly'
Mar 09,2019
0 people found
this helpful
I would like to thank Charlie for her excellent support of the property knowledge, a very professional and polite person....
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Comment on agent fees
N/A
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“Fantastic Service...”

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Mar 05,2019
Minithumbup
Charlie
By: 'Kirti Kotecha'
Mar 05,2019
0 people found
this helpful
I have rented my flat via Oakwood for a couple of years now. At the beginning I found communication with them was not easy, there was never one point of contact! Every time I had to contact them, it would be different people responsible for ...
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“Efficient and supportive...”

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Jan 14,2019
Minithumbup
Charlie
By: 'Tom'
Jan 14,2019
0 people found
this helpful
Diligent and tenacious in helping us find a solution to our problem. Keeps us up to date with progress and easy to communicate with....
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“Absolute pleasure dealing with the Iver Sales Team. Apart from ......”

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May 19,2017
Minithumbup
Edward
By: 'Steve Golding'
May 19,2017
0 people found
this helpful
Absolute pleasure dealing with the Iver Sales Team. Apart from the fantastic price Edward got me the next best part to this company is the strong levels of communication which I haven't experienced from other agencies in the past. It's refreshing to see the qualities ...
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Comment on agent fees
Fair fees. I was happy with the deal.
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“I have always been a bit suspect of estate agents ......”

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Dec 23,2015
Minithumbup
By: 'Sunny Kundhi'
Dec 23,2015
0 people found
this helpful
I have always been a bit suspect of estate agents as I felt they are just after their commission and would do almost anything to get it, however I was pleasantly surprised by Feisal as he was genuinely interested in our needs and gave us ...
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“Both Edward and Charles were professional and friendly in their ......”

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Jul 19,2015
Minithumbup
Edward
By: 'Kay'
Jul 19,2015
0 people found
this helpful
Both Edward and Charles were professional and friendly in their approach in selling my property. They were sensitive that even though I was selling it was still my home. We chose to do 2 solid days of viewings and the way they presented my property was ...
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“Oakwood Estates have been fantastic during my journey in purchasing ......”

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Jun 05,2015
Minithumbup
Edward
By: 'Harj'
Jun 05,2015
0 people found
this helpful
Oakwood Estates have been fantastic during my journey in purchasing my property. They have been very efficient and ensured all queries were answered promptly. I would recommend using Oakwood Estates to all my family and friends as they have been a pleasure to work with....
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“Fantastic service by all at Oakwood Estates...Special mention to ......”

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Mar 08,2015
Minithumbup
Timothy
By: 'DJL1985'
Mar 08,2015
0 people found
this helpful
Fantastic service by all at Oakwood Estates... Special mention to Matthew Barker, Timothy Halls, Lucinda Swaney and Callum Leslie. These guys have made the process stress free from the outset, communication was brilliant all the way through. By far the best agents I have dealt ...
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Comment on agent fees
Very fair
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“We were delighted with the service we received from the ......”

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Jan 22,2015
Minithumbup
By: 'Mrs Christine Kelly'
Jan 22,2015
0 people found
this helpful
We were delighted with the service we received from the staff at Oakwood Estates. They were very friendly and efficient. We would recommend them to anyone who asked us....
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“Ed has done a tremendous job in turning this purchase ......”

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Nov 12,2014
Minithumbup
By: 'Kuldip'
Nov 12,2014
1 people found
this helpful
Ed has done a tremendous job in turning this purchase around and has been instrumental in being communicative and resolving the earlier problems Kind Regards Kuldip Jaj...
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“Oakwood Estates are very professional people. We found them consistently ......”

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Oct 31,2014
Minithumbup
By: 'Muhammad'
Oct 31,2014
0 people found
this helpful
Oakwood Estates are very professional people. We found them consistently efficient in providing excellent service. We had some problems with plumbing / electrical, which were promptly dealt with. It is very comforting to know that they are just one phone call away!!! Callum and Kiran are ...
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“A house is the most critical purchase experience of anyone's ......”

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Oct 24,2014
Minithumbdown
By: 'Noman Rana'
Oct 24,2014
5 people found
this helpful
A house is the most critical purchase experience of anyone's life. Oakwood estates made this experience terrible for me. They have worst business skills. Normally when a offer is accepted by the seller and a confirmation is sent to the buyer, no further viewings take ...
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By: Oakwood Estates Customer Service
Nov 26, 2014
View all comments (1)
Dear Mr Rana You purchased 18 Common Road (a 4 bed detached house) on 16/10/2013 for £315,000 – the asking price. Oakwood Estates carried out the viewing at 6.30pm when all the other local agents were closed for the day – had we been closed you would have been unable to view it. The sale actually went thru very quickly (inside 8 weeks) as you used one of our recommended solicitors and she prioritised your case. Unfortunately for buyers in this market properties' cont ...

“From the moment we requested a valuation and the putting ......”

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Jul 16,2014
Minithumbup
Edward
By: 'E. Sherwood-Smith'
Jul 16,2014
1 people found
this helpful
From the moment we requested a valuation and the putting of our property on the market, we were kept right up to date with interest from prospective buyers, viewings, viewers comments. & offers. Viewings were all carried out by Oakwood Estates which allowed us to carry ...
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“From day one, everything moved smoothly and quickly.I couldn't ......”

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May 18,2014
Minithumbup
Josh
By: 'LESLEY RUSSELL'
May 18,2014
0 people found
this helpful
From day one, everything moved smoothly and quickly. I couldn't believe how quickly they sold my property. They have a large customer waiting list which obviously helps. Having sold the property in record time, they are still on the case, making sure everything is going ...
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“My experience in dealing with Oakwood Estates has been very ......”

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May 01,2014
Minithumbup
By: 'Nistar Jabbar'
May 01,2014
0 people found
this helpful
My experience in dealing with Oakwood Estates has been very positive, especially the service that I received from their agent Matthew Barker from the Iver/Richings Park branch, I have been really surprised and pleased by the level of contact that I had received from ...
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“Oakwood Estates were very professional and responsive to my questions. ......”

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Apr 30,2014
Minithumbup
By: 'Al'
Apr 30,2014
0 people found
this helpful
Oakwood Estates were very professional and responsive to my questions. Alison was extremely helpful and efficient. I would highly recommended to anyone wishing to sell their property....
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“We came back from holiday on the Sunday and Monday ......”

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Apr 19,2014
Minithumbup
By: 'Swann'
Apr 19,2014
0 people found
this helpful
We came back from holiday on the Sunday and Monday morning we had 13 + viewings and out of that we had 4 offers of asking price. We had sold within a day. Very happy with the way they do business...
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“They were OK. They stayed out of my way one ......”

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Apr 08,2014
Minithumbup
By: 'Paul'
Apr 08,2014
0 people found
this helpful
They were OK. They stayed out of my way one they realised I am a responsible adult. They did keep sending my rent receipt to my sub letter but that was the only issue....
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“Ed was very professional when doing the valuation of the ......”

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Mar 24,2014
Minithumbup
Edward
By: 'Karen'
Mar 24,2014
0 people found
this helpful
Ed was very professional when doing the valuation of the property and easy to do business with. Alison was exceptionally pleasant and friendly on the viewings. An all round very professional service and highly recommended to anyone wishing to sell their property!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure


Providing an excellent customer service is important to Oakwood Estates and in the vast majority of cases this is exactly what you will receive. However, just occasionally, something goes wrong and a customer, unfortunately, has cause to complain. If this happens, we will always acknowledge receipt of your complaint within 5 working days and do everything we can to speedily resolve the problem.


This can usually be best achieved by contacting the person you originally dealt with. That person will expect to hear from you if you are unhappy and will aim to resolve your complaint on the same day. While we would like to hear from you by telephone, should you decide to write to us, we will call you with the same objective in mind.


If an immediate solution cannot be achieved because further investigation is necessary, we will let you know straight away.


Should our investigation take longer than anticipated, which will only happen if the circumstances are particularly complex, we will explain why and we will make sure you are provided with regular updates. We will not normally allow any complaint to be unresolved for more than 4 weeks, as we will always agree a course of action with you within this time.


Alternatively, you can contact our Head office:


Fax: 01753 889051

Email: enquiries@oakwood-estates.co.uk

Post: Customer Services, Oakwood Estates, 6 Latchmoor Way, Gerrards Cross, Bucks, SL9 8LP

In the unlikely event that you are still unhappy with how your complaint is being handled or resolved, we have in place an escalation procedure which means that you can request the involvement of an appropriate director. Head Office will facilitate this for you. You can contact them using the details above.


If, at the end of this process, you still remain dissatisfied with the outcome, you have the right to take your complaint to the relevant Ombudsman Service. They will consider your complaint totally impartially and we are bound by their decision. We do hope, however, that your complaint will have been resolved much earlier and you will not find it necessary to take this action.


Last updated at 1:00 AM 01/01/1970 by Josh Godfrey

Awards won by Oakwood Estates, Richings Park SL0 9BH


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