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    Edward Godfrey
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    Beth Schofield
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    Matthew Barker
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    Kelly Evans
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    Kulvinder Brar
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    Ed Godfrey
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    Kath Mast
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    Charles Whitmee
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    Feisal Osmanie
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    Lucinda Swaney
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Oakwood Estates

34 Bathurst Walk Richings Park Iver
Buckinghamshire
SL0 9BH

01753 651260

Dec 23,2015
Minithumbup
By:
Dec 23,2015
0 people found
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I have always been a bit suspect of estate agents as I felt they are just after their commission and would do almost anything to get it, however I was pleasantly surprised by Feisal as he was genuinely interested in our needs and gave us valuable information / advice without forcing the sale. He responded to queries / questions within a short period of time and walked us through the whole process as we are first time tenants. Lucinda was also very courteous and efficient in dealing with the re...
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Jul 19,2015
Minithumbup
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Jul 19,2015
0 people found
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Both Edward and Charles were professional and friendly in their approach in selling my property. They were sensitive that even though I was selling it was still my home. We chose to do 2 solid days of viewings and the way they presented my property was lovely and I soon had several offers. After my property was sold I was then handed over to the sales progressor Nigel Willmott who kept updating me on a regular basis and he went above and beyond his role as I was facing other personal issues at t...
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Jun 05,2015
Minithumbup
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Jun 05,2015
0 people found
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Oakwood Estates have been fantastic during my journey in purchasing my property. They have been very efficient and ensured all queries were answered promptly. I would recommend using Oakwood Estates to all my family and friends as they have been a pleasure to work with....
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Mar 08,2015
Minithumbup
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Mar 08,2015
0 people found
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Fantastic service by all at Oakwood Estates... Special mention to Matthew Barker, Timothy Halls, Lucinda Swaney and Callum Leslie. These guys have made the process stress free from the outset, communication was brilliant all the way through. By far the best agents I have dealt with over the years and will be recommending them to many. Thanks again to all the team at Oakwood, a pleasure....
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Comment on agent fees
Very fair
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Jan 22,2015
Minithumbup
By:
Jan 22,2015
0 people found
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We were delighted with the service we received from the staff at Oakwood Estates. They were very friendly and efficient. We would recommend them to anyone who asked us....
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Nov 12,2014
Minithumbup
By:
Nov 12,2014
1 people found
this helpful
Ed has done a tremendous job in turning this purchase around and has been instrumental in being communicative and resolving the earlier problems Kind Regards Kuldip Jaj...
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Oct 31,2014
Minithumbup
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Oct 31,2014
0 people found
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Oakwood Estates are very professional people. We found them consistently efficient in providing excellent service. We had some problems with plumbing / electrical, which were promptly dealt with. It is very comforting to know that they are just one phone call away!!! Callum and Kiran are amazing, very polite, quick and accommodating....
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Oct 24,2014
Minithumbdown
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Oct 24,2014
3 people found
this helpful
A house is the most critical purchase experience of anyone's life. Oakwood estates made this experience terrible for me. They have worst business skills. Normally when a offer is accepted by the seller and a confirmation is sent to the buyer, no further viewings take place as the contract process should begin and the property should be taken off market..In my case, they told me that they are showing the property to another buyer as well and perhaps lied to me that the seller has received a high...
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By: Oakwood Estates Customer Service
Nov 26, 2014
View all comments (1)
Dear Mr Rana You purchased 18 Common Road (a 4 bed detached house) on 16/10/2013 for ร‚ยฃ315,000 รขโ‚ฌโ€œ the asking price. Oakwood Estates carried out the viewing at 6.30pm when all the other local agents were closed for the day รขโ‚ฌโ€œ had we been closed you would have been unable to view it. The sale actually went thru very quickly (inside 8 weeks) as you used one of our recommended solicitors and she prioritised your case. Unfortunately for buyers in this market properties' co....
Jul 16,2014
Minithumbup
By:
Jul 16,2014
1 people found
this helpful
From the moment we requested a valuation and the putting of our property on the market, we were kept right up to date with interest from prospective buyers, viewings, viewers comments. & offers. Viewings were all carried out by Oakwood Estates which allowed us to carry on with our working life. We were very impressed by the attitude of the Staff & their willingness to obtain the best offer for our property....
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May 18,2014
Minithumbup
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May 18,2014
0 people found
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From day one, everything moved smoothly and quickly. I couldn\'t believe how quickly they sold my property. They have a large customer waiting list which obviously helps. Having sold the property in record time, they are still on the case, making sure everything is going to plan. Cannot recommend this Agency enough. My dealings with them have all been positive and I would have no problem in recommending them to my friends and family....
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May 01,2014
Minithumbup
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May 01,2014
0 people found
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My experience in dealing with Oakwood Estates has been very positive, especially the service that I received from their agent Matthew Barker from the Iver/Richings Park branch, I have been really surprised and pleased by the level of contact that I had received from Matthew. I was called, emailed and even received text messages to update me on the position of renting my studio, from viewings to feedback from potential viewers. Having dealt with other estate agents it was really uplifting to d...
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Apr 30,2014
Minithumbup
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Apr 30,2014
0 people found
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Oakwood Estates were very professional and responsive to my questions. Alison was extremely helpful and efficient. I would highly recommended to anyone wishing to sell their property....
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Apr 19,2014
Minithumbup
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Apr 19,2014
0 people found
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We came back from holiday on the Sunday and Monday morning we had 13 + viewings and out of that we had 4 offers of asking price. We had sold within a day. Very happy with the way they do business...
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Apr 08,2014
Minithumbup
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Apr 08,2014
0 people found
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They were OK. They stayed out of my way one they realised I am a responsible adult. They did keep sending my rent receipt to my sub letter but that was the only issue....
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Mar 24,2014
Minithumbup
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Mar 24,2014
0 people found
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Ed was very professional when doing the valuation of the property and easy to do business with. Alison was exceptionally pleasant and friendly on the viewings. An all round very professional service and highly recommended to anyone wishing to sell their property!...
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Mar 20,2014
Minithumbup
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Mar 20,2014
0 people found
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Very professional, excellent service, found for us a high number of potential buyers, kept us very well informed with regular phone calls and feedback on email. Would highly reccomend them to any anyone wishing to sell there home - very impressed !...
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Mar 17,2014
Minithumbup
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Mar 17,2014
0 people found
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It has been a very assured experience working with Ed and his colleagues in purchasing the property. I am very impressed with their responsiveness and sincerity in communicating with both the buyer and vendor to make the transaction realized benefiting both parties.This professionalism and enthusiasm are extremely appreciated....
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Mar 12,2014
Minithumbup
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Mar 12,2014
0 people found
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I would not hesitate to recommend Oakwood Estates to anyone who is going to sell their property. They are all very professional and nothing is too much trouble for them to deal with. My husband and I have lived in our house for 27 years and were hard pushed to make up our minds to sell. Once we did. Edward Godfrey looked after us and was only too happy to deal with any problems that arose. It is not the easiest thing to do selling your family home but Oakwood Estates make things as easy as t...
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Mar 04,2014
Minithumbup
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Mar 04,2014
0 people found
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I used Oakwood estate\'s tenant introduction service and I found the service provided from start to finish extremely professional. The marketing and presentation of the property was first class, the pictures were of a high quality and the wording equally impressive. During the process I was continually notified by email on the progress of the search - notifications included viewings, viewing feedback, offers and referencing feedback. I was able to relax knowing that Oakwood were seeking the...
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Mar 03,2014
Minithumbup
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Mar 03,2014
0 people found
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Matthew was excellent when he brought people round to see the property. He was very good the minute I came to see him in the shop....
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Feb 20,2014
Minithumbup
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Feb 20,2014
0 people found
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We looked to sell our family home through Oakwood and although we didn\'t manage to agree the sale through them, we did manage to purchase our next property from them. They were reliable and good at communicating throughout....
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Feb 17,2014
Minithumbup
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Feb 17,2014
0 people found
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I was relocating to the area for work, and was hoping to find a property during a one day home search provided by my employer. Matt handled our first viewing of the day and was welcoming, professional, and knowledgeable. Later that day Matt arranged a second viewing at the same property for us late in the evening, and handled our offer to the landlord after their office hours on a Saturday. We secured the property that Monday with little fuss. The rest of the process ran smoothly, and thought th...
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Feb 17,2014
Minithumbup
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Feb 17,2014
0 people found
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We were very pleased with the service from start to finish. Oakwood estates were confident from the beginning they could sell our property at the right price in a short amount of time and they did exactly that whilst replying to all enquiries very quickly and efficiently along the way....
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Jan 23,2014
Minithumbup
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Jan 23,2014
0 people found
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Really good and professional agency. All of our questions queries were handled quickly and smoothly. The whole process was handled within few days. We were able to close our previous tenancy without any additional stress with the new one - via Oakwood. Agency proved to be very informative and proactive. I would definitely recommend this agency for any future customers. Deal with confidence....
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Jan 21,2014
Minithumbup
By:
Jan 21,2014
0 people found
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My experience with Oakwood Estates has been a very welcome and positive one. I had seen an advert on a lettings site and knew I wanted to view the property but it involved a significant journey and my availability to view was extremely inflexible. However, Matthew was able to arrange things at extremely short notice (less than 2 hours) and allow the viewing to go ahead. Once I\'d put the offer in there was a short wait to see if it had been accepted - during this time Matthew kept me updated, ev...
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Oct 31,2013
Minithumbup
By:
Oct 31,2013
0 people found
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My experience with Oakwood has been excellent, my only regret is that I didn\'t use them earlier! There is a clear difference in the service I received than with other agents; professional, reliable and integral. The agent assisting me was Matthew Barker and I was thoroughly impressed. Matthew went out of his way to meet me (very late) and then was excellent with his communication, assistance and feedback. Oakwood has given me an excellent experience and as a result I won\'t hesitate to ...
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Sep 22,2013
Minithumbup
By:
Sep 22,2013
0 people found
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Oakwood Estates were one of four agents that we used and easily stood out as the most proactive and professional. Most of our viewings came from Oakwood. All viewings were confirmed by text/e-mail and accompanied by Oakwood staff. We always received punctual feedback after each viewing. We also received regular rightmove reports from Oakwood on their online results. We would have no hesitation in recommending Oakwood Estates....
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Sep 05,2013
Minithumbup
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Sep 05,2013
0 people found
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We sold a house and bought a house through oakwood states. I would highly recommend them. They are most efficient and very friendly team and made a very important time much easier and less stressful . Thank u to all of them. ;-)))) ;-))))...
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Sep 03,2013
Minithumbup
By:
Sep 03,2013
1 people found
this helpful
I was extreamly happy with the service i recieved. They were great. Ed especially was excellent. He was the only person i could email straight away in regards to the house and other the solicitors and people in the chain, who would reply very quickly and gibe me the answers i needed. He made me feel like i knew what was going on whereas i wouldnt of otherwise. Im very happy to recommend them :) they are very helpful and i feel they go above their expectations. They were great...
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Sep 01,2013
Minithumbup
By:
Sep 01,2013
0 people found
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Sterling attention with the sale of my property. Good communication throughout the sale and serious offers and viewings prior to my acceptance. Thanks to Ed and his team....
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Areas covered
  • SL0
  • UB7 -UB8
  • SL1
  • UB9 - UB10
  • SL2
  • TW19 - TW20
  • SL3
  • SL4
  • SL5
  • SL6
  • SL7
  • SL8
  • SL9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ170,100
  • Max: ยฃ550,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 6 0 17 0 8 1 0 0
Edward Godfrey - no image available Edward Godfrey
-
18 reviews

About Edward No description set View full profile
Beth Schofield - no image available Beth Schofield
-
0 reviews

About Beth No description set View full profile
Matthew Barker - no image available Matthew Barker
-
10 reviews

About Matthew No description set View full profile
Kelly Evans - no image available Kelly Evans
-
0 reviews

About Kelly No description set View full profile
Kulvinder  Brar - no image available Kulvinder Brar
-
0 reviews

About Kulvinder No description set View full profile
Ed Godfrey - upload your photo Ed Godfrey
1 reviews

About Ed No description set View full profile
Kath Mast - upload your photo Kath Mast
1 reviews

About Kath No description set View full profile
Charles Whitmee - upload your photo Charles Whitmee
1 reviews

About Charles No description set View full profile
Feisal Osmanie - upload your photo Feisal Osmanie
2 reviews

About Feisal No description set View full profile
Lucinda Swaney - upload your photo Lucinda Swaney
0 reviews

About Lucinda No description set View full profile

Job vacancies

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Fees

No fees set.

Complaints Procedure

Complaints Procedure


Providing an excellent customer service is important to Oakwood Estates and in the vast majority of cases this is exactly what you will receive. However, just occasionally, something goes wrong and a customer, unfortunately, has cause to complain. If this happens, we will always acknowledge receipt of your complaint within 5 working days and do everything we can to speedily resolve the problem.


This can usually be best achieved by contacting the person you originally dealt with. That person will expect to hear from you if you are unhappy and will aim to resolve your complaint on the same day. While we would like to hear from you by telephone, should you decide to write to us, we will call you with the same objective in mind.


If an immediate solution cannot be achieved because further investigation is necessary, we will let you know straight away.


Should our investigation take longer than anticipated, which will only happen if the circumstances are particularly complex, we will explain why and we will make sure you are provided with regular updates. We will not normally allow any complaint to be unresolved for more than 4 weeks, as we will always agree a course of action with you within this time.


Alternatively, you can contact our Head office:


Fax: 01753 889051

Email: enquiries@oakwood-estates.co.uk

Post: Customer Services, Oakwood Estates, 6 Latchmoor Way, Gerrards Cross, Bucks, SL9 8LP

In the unlikely event that you are still unhappy with how your complaint is being handled or resolved, we have in place an escalation procedure which means that you can request the involvement of an appropriate director. Head Office will facilitate this for you. You can contact them using the details above.


If, at the end of this process, you still remain dissatisfied with the outcome, you have the right to take your complaint to the relevant Ombudsman Service. They will consider your complaint totally impartially and we are bound by their decision. We do hope, however, that your complaint will have been resolved much earlier and you will not find it necessary to take this action.


Last updated at 1:00 AM 01/01/1970 by Josh Godfrey

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