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    Josh Godfrey
  • upload your photo
    Lisa Mauger
  • upload your photo
    Charmaine Olsen
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    Matthew Barker
  • upload your photo
    Thomas Blatch
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    Conor Riordan
  • upload your photo
    Ali Shah
Leading local agency in Old Windsor, Iver, Datchet and surrounding areas. Oakwood Estates prides itself on recommendations and conveying honest and reliable information.
Oakwood Estates

Shop on the Green Datchet
Berkshire
SL3 9JH

01753 387027

Aug 05,2015
Minithumbup
By:
Aug 05,2015
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Ali Shah is doing a great job managing the property and making sure that both myself (landlady) and the tenants are happy. Thumbs up to the whole team of Oakwood Estates Agency!!!...
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Jun 28,2015
Minithumbup
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Jun 28,2015
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They were very professional everything they said was delivered. Answered every question in a very clear and precise manner. Explained the whole procedure. Would recommend anyone to use them. Many thanks to everyone at Oakwoods...
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May 13,2015
Minithumbup
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May 13,2015
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I used Oakwood Estates to rent out my property for the first time. Was very nervous with the process but they came across as very professional and knowledgeable. The whole process of managing the viewings to taking in offers and finally getting the tenancy agreement signed was done thoroughly and professionally. Will use them again....
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Comment on agent fees
The agent's fines are bit higher than normal market rates but they are good company so I didn't think about the higher fees for the sake of peace of mind.
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Dec 23,2014
Minithumbup
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Dec 23,2014
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I have consistently been impressed with Oakwood Estates, and particularly Callum, in managing our tenancy. In my previous experience agents tend to have little to no interest in their tenants once they have sold the property, but I have been pleasantly surprised at how eager Callum has been to resolve any issues which crop up, as well as his polite and professional manner. I highly recommend Oakwood Estates to any potential tenants....
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Dec 08,2014
Minithumbup
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Dec 08,2014
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Charmaine was particularly helpful, she managed to secure a 'good' number of viewings, and kept us 'in the loop' at all times....
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Sep 24,2014
Minithumbup
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Sep 24,2014
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Perfect service so far, the past two years dealing with Callum have been a joy. Loking forward to another few years renting through Oakwood. A+++++...
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Jul 24,2014
Minithumbup
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Jul 24,2014
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Oakwood Estates were absolutely fantastic when it came to our prospective purchase. we were always kept in the loop with any goings-on and never felt like they were being inactive. We were thoroughly impressed and would not hesitate to use them again in the future for any purchases or managing our other properties....
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Mar 19,2014
Minithumbup
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Mar 19,2014
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Extremely professional team that assisted us thoughout the entire process, providing regular and meaningful feedback. Would recommend without hesitation and definitely use again....
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Mar 07,2014
Minithumbup
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Mar 07,2014
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The service I received was of a very professional manner. The agent helped resolve a situation swiftly and taking the stress of letting a property of my hands....
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Mar 04,2014
Minithumbup
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Mar 04,2014
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Not all Estate Agents are the same! Oakwoods have been professional, efficient and considerate in the sale of our house. I would fully recommend them....
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Areas covered
  • SL0
  • UB7 -UB8
  • SL1
  • UB9 - UB10
  • SL2
  • TW19 - TW20
  • SL3
  • SL4
  • SL5
  • SL6
  • SL7
  • SL8
  • SL9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £565,000
  • Max: £565,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 2 0 3 0 1 0 0 0
Josh Godfrey - no image available Josh Godfrey
-
7 reviews

About Josh No description set View full profile
Lisa Mauger - no image available Lisa Mauger
-
0 reviews

About Lisa No description set View full profile
Charmaine Olsen - no image available Charmaine Olsen
-
5 reviews

About Charmaine No description set View full profile
Matthew Barker - no image available Matthew Barker
-
10 reviews

About Matthew No description set View full profile
Thomas  Blatch - no image available Thomas Blatch
-
0 reviews

About Thomas No description set View full profile
Conor Riordan - upload your photo Conor Riordan
1 reviews

About Conor No description set View full profile
Ali Shah - no image available Ali Shah
Property Manager
3 reviews

About Ali No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 1:54 PM 16/07/2014 by allAgents

Complaints Procedure

Complaints Procedure


Providing an excellent customer service is important to Oakwood Estates and in the vast majority of cases this is exactly what you will receive. However, just occasionally, something goes wrong and a customer, unfortunately, has cause to complain. If this happens, we will always acknowledge receipt of your complaint within 5 working days and do everything we can to speedily resolve the problem.


This can usually be best achieved by contacting the person you originally dealt with. That person will expect to hear from you if you are unhappy and will aim to resolve your complaint on the same day. While we would like to hear from you by telephone, should you decide to write to us, we will call you with the same objective in mind.


If an immediate solution cannot be achieved because further investigation is necessary, we will let you know straight away.


Should our investigation take longer than anticipated, which will only happen if the circumstances are particularly complex, we will explain why and we will make sure you are provided with regular updates. We will not normally allow any complaint to be unresolved for more than 4 weeks, as we will always agree a course of action with you within this time.


Alternatively, you can contact our Head office:


Fax: 01753 889051

Email: enquiries@oakwood-estates.co.uk

Post: Customer Services, Oakwood Estates, 6 Latchmoor Way, Gerrards Cross, Bucks, SL9 8LP

In the unlikely event that you are still unhappy with how your complaint is being handled or resolved, we have in place an escalation procedure which means that you can request the involvement of an appropriate director. Head Office will facilitate this for you. You can contact them using the details above.


If, at the end of this process, you still remain dissatisfied with the outcome, you have the right to take your complaint to the relevant Ombudsman Service. They will consider your complaint totally impartially and we are bound by their decision. We do hope, however, that your complaint will have been resolved much earlier and you will not find it necessary to take this action.


Last updated at 1:54 PM 16/07/2014 by allAgents

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