St Leonards on Sea, TN38
4.7/5, 29 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
91% lettings fee satisfaction
Oakfield Head Office located in St Leonards, is home to the accounts department and includes a Directors office, board/training room. Samantha Hensher, Oakfields Financial Director, is responsible for the day to day running of the Head Office and the accounts department. Samantha is also responsible for leading and managing ... show more Oakfield Head Office located in St Leonards, is home to the accounts department and includes a Directors office, board/training room. Samantha Hensher, Oakfields Financial Director, is responsible for the day to day running of the Head Office and the accounts department. Samantha is also responsible for leading and managing the Estate and Block Management side of the business.
Oakfield | Letting Agent  Estate Agent Block Management

Opening Hours
Address

Oakfield
Unit 4 Hayland Industrial ParkMaunsell Road
St Leonards on Sea
East Sussex
TN38 9NN
01424 854814

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £420,000 £420,000
Lettings 80% 91% £450 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 5 0 1 0 0 0 17 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA ARMA DPS TDS SAGEagent
Latest Properties

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Images & Videos

“Richard Snatt...”

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Jan 17,2019
Minithumbup
Richard
By: 'Review'
Jan 17,2019
0 people found
this helpful
I have had the pleasure in dealing with Richard for the past 3-4 years and have always found him to be helpful and courteous. He will always try his best to resolve problems when he can, and reports back his results, Good or bad. He ...
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“Oakfield...”

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Dec 17,2018
Minithumbup
By: 'Neil Billing'
Dec 17,2018
0 people found
this helpful
I have known and dealt with Oakfield for almost 20 years on both a block management and individual flat letting basis and all of their staff have always generally provided a good service. None of us are perfect and we all make mistakes. If they have, ...
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Comment on agent fees
Whilst possibly higher than some agents, having always worked on the principle that "if you pay peanuts, you get Monkeys" I always consider, does the service represent good value for money rather than be too influenced by a direct fee comparison.
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“Rachel,Emily & Zoe have been dealing with the management of ......”

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Aug 02,2017
Minithumbup
Rachel
Emma
By: 'Cantelupe'
Aug 02,2017
0 people found
this helpful
Rachel,Emily & Zoe have been dealing with the management of our small block (3 flats). They all have a positive approach and have dealt with all our problems in a professional manner. They have taken on all the stress that comes from with dealing with the ...
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Comment on agent fees
Feel the fees are a bit high, but we have had a lot of problems with the block.
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“Rachel has always provided good quality direct assistance or has ......”

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Aug 01,2017
Minithumbup
Rachel
By: 'Neil Billing'
Aug 01,2017
0 people found
this helpful
Rachel has always provided good quality direct assistance or has been able to direct me elsewhere - when necessary, she has stepped in to try and help when particular pressures have existed. I have enjoyed our relationship over many years....
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Comment on agent fees
Fee arrangements have always been discussed and agreed, when necessary.
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“We find Rachel very efficient and pleasant to talk to ......”

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Jul 30,2017
Minithumbup
Rachel
By: 'Agony'
Jul 30,2017
0 people found
this helpful
We find Rachel very efficient and pleasant to talk to any queries are dealt with to the best of her ability. Rachel will always return my call if she is not available....
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Comment on agent fees
Bad
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“I have always found Rachel very helpful and professional, She ......”

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Jul 30,2017
Minithumbup
Rachel
By: 'Allan Walsh'
Jul 30,2017
0 people found
this helpful
I have always found Rachel very helpful and professional, She has always responded to my emails and phone calls, and has genuinely tried to help in all matters concerning our residence....
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Comment on agent fees
OK
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“Rachel is always very pleasant and a pleasure to deal ......”

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Jul 27,2017
Minithumbup
Rachel
By: 'Terry RTM company Director'
Jul 27,2017
0 people found
this helpful
Rachel is always very pleasant and a pleasure to deal with. Rachel has always been 100% efficient and is a credit to Oakfield. What more can I say, only to hope she remains a member of your staff for a long time yet. Terry Williment RTM ...
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Comment on agent fees
Reasonable
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“I have found Rachel Evans to be a very professional ......”

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Jul 25,2017
Minithumbup
Rachel
By: 'L Monks'
Jul 25,2017
0 people found
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I have found Rachel Evans to be a very professional and helpful agent. Rachel has a full understanding of Block Management and Residential Leasehold and is very knowledgeable when it comes to dealing with any queries. I look forward to having a long, prosperous relationship ...
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“Rachel manages the building I own a flat in and ......”

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Jul 23,2017
Minithumbup
Rachel
By: 'Kev atkinson'
Jul 23,2017
0 people found
this helpful
Rachel manages the building I own a flat in and her service is excellent in my view. I currently live in the Philippines so all contact any any discussion is that much more difficult with the seven hour time difference but she always assists me ...
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Comment on agent fees
I'm fine with the fees for the service we get
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“As one of the main contacts for our block, Rachel ......”

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Jul 22,2017
Minithumbup
Neil
By: 'G.B'
Jul 22,2017
0 people found
this helpful
As one of the main contacts for our block, Rachel Evans has always been very helpful, knowledgable and professional. Rachel is responsive to messages and e-mails and endeavours to resolve issues as they arise....
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“I have dealt with Rachel a lot and she has ......”

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Jul 21,2017
Minithumbdown
Rachel
By: 'T'
Jul 21,2017
0 people found
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I have dealt with Rachel a lot and she has been great. She has been very understanding, patient and helpful and is prompt with her responses to emails/questions....
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Comment on agent fees
Oakfield need to be more upfront about their fees, and in particular, the 'added extras'.
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“Neil was very helpful and professional in our change from ......”

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Jul 20,2017
Minithumbup
Neil
Rachel
By: 'Geoff Grubb'
Jul 20,2017
0 people found
this helpful
Neil was very helpful and professional in our change from our previous management to a management company. Rachel is very good, understands and communicates very very well - for a whole range of issues relative issues - both on line and on telephone....
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Comment on agent fees
Good
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“Emily is polite enthusiastic and determined whenever dealing with a ......”

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Apr 18,2017
Minithumbup
By: 'Tina'
Apr 18,2017
0 people found
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Emily is polite enthusiastic and determined whenever dealing with a problem she will deal with it head on shes a pleasure to deal with and always such a bubbly character...
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“Both Rachel an Emily are lovely ladies, easy to talk ......”

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Apr 13,2017
Minithumbup
Rachel
By: 'Robbie'
Apr 13,2017
0 people found
this helpful
Both Rachel an Emily are lovely ladies, easy to talk to about any problems . with a nice manner and good diction . This property is old and very vulnerable to problems , but Rachel and Emily take it all in their stride in a truly professional manner ....
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Comment on agent fees
Agent fees are ok but some of the fire and ecurity companies seem expensive
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“Thank you frankie for first class service you always so ......”

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Dec 08,2016
Minithumbup
By: 'Patrick Cassidy'
Dec 08,2016
0 people found
this helpful
Thank you frankie for first class service you always so friendly and polite on phone calls anything I've asked for frankie takes care of it 110%...
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Comment on agent fees
Fees are quiet good
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“Francesca was very helpful in getting our boiler fixed quickly.......”

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Nov 27,2016
Minithumbup
By: 'Nath/Reggie'
Nov 27,2016
0 people found
this helpful
Francesca was very helpful in getting our boiler fixed quickly.She kept us updated all the time so we didn't need to worry. Thanks so much....
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Comment on agent fees
N/A
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“Emily's customer service is faultless. Communication is key and Emily ......”

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Oct 27,2016
Minithumbup
By: 'Mrs C Mac.'
Oct 27,2016
0 people found
this helpful
Emily's customer service is faultless. Communication is key and Emily demonstrated this when she kept me informed at every stage of progress when our lift was out of service. She was on the case and wasted no time in getting the lift up and running ...
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Comment on agent fees
I cannot comment on this Agents fee as the building is partly managed by our Management company who in turn pays fees to Oakfield.
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“Francesca has Excellent customer service, she is a really approachable ......”

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Aug 05,2016
Minithumbup
By: 'Jessica'
Aug 05,2016
0 people found
this helpful
Francesca has Excellent customer service, she is a really approachable character and willing to help, acting with fast, effective results....
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“when ever we have had a problem with the property,......”

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Jul 28,2016
Minithumbup
By: 'Natalie'
Jul 28,2016
0 people found
this helpful
when ever we have had a problem with the property,we always go to Frankie because she is always very pleasant and will go the extra mile to help solve the issues we have.She is a class A+ agent and we would highly recommend ...
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“Every time i have needed to speak to Lorraine she ......”

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Jul 21,2016
Minithumbup
By: 'Ian Brown'
Jul 21,2016
0 people found
this helpful
Every time i have needed to speak to Lorraine she has been fast and efficient sorting out any tenant issues I may have and has always done what she has promised to do. I highly recommend her. Thanks Lorraine...
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Comment on agent fees
Fair considering the overall service provided.
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“I live remotely from Hastings and so I need to ......”

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Jul 20,2016
Minithumbup
Roxanne
By: 'Robin'
Jul 20,2016
0 people found
this helpful
I live remotely from Hastings and so I need to rely heavily on Oakfield as an active local presence. The local office are very good at keeping an eye on the property and let me know of any upcoming issues....
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“We received a really first class device from Lorraine in ......”

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Jul 07,2016
Minithumbup
By: 'Paul M'
Jul 07,2016
0 people found
this helpful
We received a really first class device from Lorraine in helping with the problems following the end of a tenancy. Cannot offer her high enough praise. A big thank you....
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“The committee at Holmewood House had the annual budget meeting ......”

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Jan 29,2016
Minithumbup
Rachel
By: 'A RUMMERY'
Jan 29,2016
1 people found
this helpful
The committee at Holmewood House had the annual budget meeting and Rachel Evans who attended we found gave a very professional and dedicated service we as a committee were very pleased. A Rummery...
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Comment on agent fees
good
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“This is an excellent firm which has provided outstanding service ......”

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Nov 27,2014
Minithumbup
Adam
By: 'TREVOR'
Nov 27,2014
0 people found
this helpful
This is an excellent firm which has provided outstanding service throughout. I have no hesitation in recommending them to buyers and sellers alike. They provide accurate valuations and a competitive rate of commission. Excellent in every way....
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Oakfield
Nov 27, 2014
View all comments (1)
Dear Trevor, Thank you for leaving feedback of your dealings with Jamie and and Adam in our Hastings branch. We will ensure your comments are rightfully passed on to them. Regards Oakfield Customer Relations ...
Staff picture Richard
(120)
Staff picture Emma
(22)
Staff picture Neil
(17)
Staff picture Rachel
(12)
Staff picture Kerry
(8)
Staff picture Samantha
(2)
Staff picture Steve
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:57 PM 19/01/2017 by allAgents

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Branch - St Leonards on Sea, TN38