• Emma Hawkins
    Emma Hawkins
  • Steve Ruxton-Cocker
    Steve Ruxton-Cocker
  • Neil Newstead
    Neil Newstead
  • Samantha Hensher
    Samantha Hensher
  • Rachel Evans
    Rachel Evans
  • Anna Hill
    Anna Hill
  • Emily Gillam
    Emily Gillam
  • Kerry Newstead MARLA, MNAEA
    Kerry Newstead MARLA, MNAEA
  • Alice Cruttenden
    Alice Cruttenden
  • Zoe Bowles
    Zoe Bowles
  • claim your profile
    Tina
Oakfield Head Office located in St Leonards, is home to the accounts department and includes a Directors office, board/training room. Samantha Hensher, Oakfields Financial Director, is responsible for the day to day running of the Head Office and the accounts department. Samantha is also responsible for leading and managing the Estate and Block Management side of the business.
Oakfield

Unit 4 Hayland Industrial ParkMaunsell Road St Leonards on Sea
East Sussex
TN38 9NN

01424 854814
May 11,2017
Minithumbup
Emily Gillam
By:
May 11,2017
0 people found
this helpful
I live in a prestigious development managed by Emily. We are 60 flats and our needs as residents are many and varied, covering anything from major communal building maintenance to minor niggles in individual flats. Emily manages us all by being an excellent communicator and fixer. She is patient, tactful, helpful and conscious of the need to use different methods of communication to ensure everyone is kept informed. Emily tells us about upcoming maintenance matters as well as responding promptly...
read full review
Comment on agent fees
Fees are high but the development needs to be kept up to scratch.
Was this helpful? Yes
Apr 18,2017
Minithumbup
Tina
Emily Gillam
By:
Apr 18,2017
0 people found
this helpful
Emily is polite enthusiastic and determined whenever dealing with a problem she will deal with it head on shes a pleasure to deal with and always such a bubbly character...
read full review
Was this helpful? Yes
Apr 13,2017
Minithumbup
Emily Gillam
Rachel Evans
By:
Apr 13,2017
0 people found
this helpful
Both Rachel an Emily are lovely ladies, easy to talk to about any problems . with a nice manner and good diction . This property is old and very vulnerable to problems , but Rachel and Emily take it all in their stride in a truly professional manner .Cant say much more apart to thank them .....
read full review
Comment on agent fees
Agent fees are ok but some of the fire and ecurity companies seem expensive
Was this helpful? Yes
Apr 11,2017
Minithumbup
Emily Gillam
Zoe Bowles
By:
Apr 11,2017
0 people found
this helpful
Both Rachel,Emily, and Zoe, are all lovely ladies who deal with what must be a stressful at times job in a truly professional courteous manner.With a warm attitude and good diction make them easy to deal with .This property 12 Denton Road BN20 7SU is over 100 yrs old and vulnerable to bad coastal weather . They deal with any problems which arise here very well with warmth and understanding . I can say no more than to thank them....
read full review
Comment on agent fees
The agents fees are OK maybe be some of the fire and safety bills are high .
Was this helpful? Yes
Dec 08,2016
Minithumbup
Francesca McGuigan
By:
Dec 08,2016
0 people found
this helpful
Thank you frankie for first class service you always so friendly and polite on phone calls anything I've asked for frankie takes care of it 110%...
read full review
Comment on agent fees
Fees are quiet good
Was this helpful? Yes
Nov 27,2016
Minithumbup
Francesca McGuigan
By:
Nov 27,2016
0 people found
this helpful
Francesca was very helpful in getting our boiler fixed quickly.She kept us updated all the time so we didn't need to worry. Thanks so much....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Oct 27,2016
Minithumbup
Emily Gillam
By:
Oct 27,2016
0 people found
this helpful
Emily's customer service is faultless. Communication is key and Emily demonstrated this when she kept me informed at every stage of progress when our lift was out of service. She was on the case and wasted no time in getting the lift up and running within a very short space of time. Many thanks Emily!...
read full review
Comment on agent fees
I cannot comment on this Agents fee as the building is partly managed by our Management company who in turn pays fees to Oakfield.
Was this helpful? Yes
Aug 05,2016
Minithumbup
Francesca McGuigan
By:
Aug 05,2016
0 people found
this helpful
Francesca has Excellent customer service, she is a really approachable character and willing to help, acting with fast, effective results....
read full review
Was this helpful? Yes
Jul 28,2016
Minithumbup
Francesca McGuigan
By:
Jul 28,2016
0 people found
this helpful
when ever we have had a problem with the property,we always go to Frankie because she is always very pleasant and will go the extra mile to help solve the issues we have.She is a class A+ agent and we would highly recommend he to anybody with problems with there property,because she will get it sorted....
read full review
Was this helpful? Yes
Jul 21,2016
Minithumbup
By:
Jul 21,2016
0 people found
this helpful
Every time i have needed to speak to Lorraine she has been fast and efficient sorting out any tenant issues I may have and has always done what she has promised to do. I highly recommend her. Thanks Lorraine...
read full review
Comment on agent fees
Fair considering the overall service provided.
Was this helpful? Yes
Jul 20,2016
Minithumbup
Roxanne Alrawi
By:
Jul 20,2016
0 people found
this helpful
I live remotely from Hastings and so I need to rely heavily on Oakfield as an active local presence. The local office are very good at keeping an eye on the property and let me know of any upcoming issues....
read full review
Was this helpful? Yes
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
We received a really first class device from Lorraine in helping with the problems following the end of a tenancy. Cannot offer her high enough praise. A big thank you....
read full review
Was this helpful? Yes
Jun 02,2016
Minithumbup
Emily Gillam
By:
Jun 02,2016
0 people found
this helpful
I have owned my flat for over a year now and had more than once complained to Oakfield about the state of the windows at the back and also about the front door not closing properly. I had given up as nothing was ever done and then Emily came on the scene and improvements with cleanliness and security are being made, Emily is keeping us informed, our comments taken notice of and best of all, I now have had the window at the back cleaned that obviously hadn't been done for years....
read full review
Was this helpful? Yes
Jan 29,2016
Minithumbup
Rachel Evans
By:
Jan 29,2016
1 people found
this helpful
The committee at Holmewood House had the annual budget meeting and Rachel Evans who attended we found gave a very professional and dedicated service we as a committee were very pleased. A Rummery...
read full review
Comment on agent fees
good
Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
I found Zoe to be very helpful and quite a funny lady actually which put me at ease and relaxed about the whole scenario . She was eager to please and helpful with anything I didn't understand. The flat I have acquired is clean well fitted out and I'm very pleased with it. I would like to thank Zoe especially for a first class service and look forward to a long relationship with Oakfields....
read full review
Was this helpful? Yes
Nov 27,2014
Minithumbup
By:
Nov 27,2014
0 people found
this helpful
This is an excellent firm which has provided outstanding service throughout. I have no hesitation in recommending them to buyers and sellers alike. They provide accurate valuations and a competitive rate of commission. Excellent in every way....
read full review
Comment on agent fees
Very competitive
Was this helpful? Yes
By: Oakfield
Nov 27, 2014
View all comments (1)
Dear Trevor, Thank you for leaving feedback of your dealings with Jamie and and Adam in our Hastings branch. We will ensure your comments are rightfully passed on to them. Regards Oakfield Customer Relations ...
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 64% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £420,000
  • Max: £420,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA ARMA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 5 0 1 0 0 0 6 0
Emma Hawkins Emma Hawkins
Executive Assistant to CEO
21 reviews

About Emma Emma has been an employee of Oakfield since 2010 starting out as a Lettings Negotiator in our Hastings branch Emma was a Branch Manager and our Head Office Manager before taking on the role of Executi View full profile
Steve Ruxton-Cocker Steve Ruxton-Cocker
Technical Director
0 reviews

About Steve Stephen, along with Neil was the co-founder of Oakfield, bringing his knowledge and experience from the construction industry has proven to be invaluable. Stephen works closely with our Property Manag View full profile
Neil Newstead Neil Newstead
Chief Executive Officer
15 reviews

About Neil Neil is the CEO and co-founder of Oakfield and has over 20 years' experience in property. His experience in lettings, property management and block management is invaluable. Neil is responsible for th View full profile
Samantha Hensher Samantha Hensher
Financial Director
2 reviews

About Samantha Samantha Hensher is the Financial Director for Oakfield and has worked in the industry for over 13 years, gaining personal qualifications with both ARLA (Association of Residential Letting Agents) and View full profile
Rachel Evans Rachel Evans
Senior Block Manager
2 reviews

About Rachel Rachel is our Senior Block Manager and heads up the day to day management and activities of the team. Rachel started with Oakfield in 2013, as an accounts assistant in block management. In 2015 Rachel View full profile
Anna Hill Anna Hill
Lettings Progressor
26 reviews

About Anna I have been with Oakfield for a short time but I will be dedicated to be giving a great service. View full profile
Emily Gillam Emily Gillam
Property Manager
13 reviews

About Emily Emily joined Oakfield in 2014, having already chalked up a few years working within a maintenance department of a security company her knowledge of customer service and expectations is second to none. View full profile
Kerry Newstead MARLA, MNAEA Kerry Newstead MARLA, MNAEA
Area Director
8 reviews

About Kerry Kerry started at Oakfield back in 2005 as a Sales Negotiator, she quickly progressed to Sales Manager and then further on to Hastings Branch Manager where she led an extremely busy and very successf View full profile
Alice Cruttenden Alice Cruttenden
Accounts Administrator
1 reviews

About Alice Alice started working at Oakfield in early 2015 as the Accounts Administrator for our Head Office. She is always on hand to deal with the lettings accounts which involves liaising with the tenants and View full profile
Zoe Bowles Zoe Bowles
1 reviews

About Zoe Zoe joined Oakfield in 2014, originally working within our accounting team dealing with Landlords and Tenants, in 2016 Zoe transferred to the block management team working very closely with Rachel. Zo View full profile
Tina  - upload your photo Tina
1 reviews

About Tina No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 2:57 PM 19/01/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:57 PM 19/01/2017 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry



.