• Chloe Fox MARLA
    Chloe Fox MARLA
  • Phil Hall
    Phil Hall
  • Anna Hill
    Anna Hill
  • Charlotte Wilkinson
    Charlotte Wilkinson
  • Linzi Osborne
    Linzi Osborne
  • Roxanne Alrawi
    Roxanne Alrawi
  • Lucy White
    Lucy White
  • Andy Waller
    Andy Waller
Our Bexhill branch consists of qualified, professional staff focused on providing the best customer service. Chloe, Phil, Charlotte, Andy, Lucy, Linzi and Roxanne are always on hand to give anyone moving to or within Bexhill a personal and friendly approach. Bexhill was voted the best seaside town to live in, in a recent national survey, and enjoys a quiet, relaxing atmosphere that has an elegance all of its own and our team at Bexhill couldn't agree more. As well as being renowned as the birthp Read full description...lace of British motor racing and hosting the first UK race meeting in 1902, Bexhill has many facilities including the excellent seafront, Egerton Park, and the De La Warr Pavilion.
Oakfield

12 Sackville Road Bexhill on Sea
East Sussex
TN39 3JL

01424 224700
Nov 06,2017
Minithumbup
Lucy White
By: 'Simon'
Nov 06,2017
0 people found
this helpful
Finding a home to move to can be stressful and this is the first time we have rented in many years. Lucy was supportive and clear in the information she gave. She was on time for appointments and responded promptly to enquiries and contacts. She enabled the process step by step with a polite and friendly professional manner. The whole process was managed without any significant delays and I felt informed at every point....
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Comment on agent fees
I am not sure what to compare this with but I recognise that the agents need to be paid for the time and expertise that they provide.
Was this helpful? Yes
Oct 19,2017
Minithumbup
Lucy White
By: 'Mark Bowles'
Oct 19,2017
0 people found
this helpful
Lucy made me feel at home as soon as I walked through the door of my new flat. The service was 5 star from start to completion. The updates were helpful and accurate. I would really recommend Oakfield based on the service provided by Lucy. Thank you...
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Comment on agent fees
The fees were good and worth paying based on the service provided.
Was this helpful? Yes
Oct 10,2017
Minithumbup
Charlotte Wilkinson
By: 'Jolanta'
Oct 10,2017
0 people found
this helpful
All I can say is huge Thank you. From the beginning to the end very professional, helpful and friendly. We were very lucky that our matter was led by her....
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Was this helpful? Yes
Sep 22,2017
Minithumbup
Lucy White
Chloe Fox MARLA
By: 'David comley'
Sep 22,2017
0 people found
this helpful
Was pleased with how Lucy dealt with our move. Lucy was very professional and very pleasant to deal with. All together a good experience....
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Comment on agent fees
Bit expensive.
Was this helpful? Yes
Aug 30,2017
Minithumbdown
By: 'Unhappy previous tenant'
Aug 30,2017
2 people found
this helpful
I was weeks away from giving birth when we moved to our house and all was well, unfortunately when we got to the winter it became clear that the house was damp riddled and caused numerous chest problems with our baby as well as damage to our belongings, oakfield swiftly contacted the landlord who arranged for a builder to have a look, the builder gave us a list of the work that needed doing but sadly our landlady did not want to pay to have it done. After speaking with the builder it turned out ...
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Comment on agent fees
In line with other estate agents
Was this helpful? Yes
Aug 23,2017
Minithumbup
Charlotte Wilkinson
By: 'Liz'
Aug 23,2017
0 people found
this helpful
From my first phone call to Oakfields I have been impressed by the way Charlotte has dealt with my property. She was friendly, clear, informative, and precise, answering my questions and giving me extra (and needed) information. She kept me up to date, did what she said she'd do, and I trusted her advice and judgement. Overall my experience was an extremely positive one, and I'm happy recommending Charlotte and Oakfields....
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Comment on agent fees
The fees were fair and competitive.
Was this helpful? Yes
Aug 17,2017
Minithumbup
Charlotte Wilkinson
By: 'Adam'
Aug 17,2017
0 people found
this helpful
I was most impressed with Charlotte. As well as being a very likable person, she demonstrated a thorough knowledge of the market and acted in an extremely professional manner. She was always very promp and helpful....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 04,2017
Minithumbup
By: 'The Gunners'
Aug 04,2017
0 people found
this helpful
We feel that Susan Lee at Oakfield, Bexhill, is the best estate agent we have ever had dealings with. She went over and above her role, both dealing with the acceptance of our offer through to exchange. She was always available to talk to, any time of day and even on her days off, and never failed to keep us up-to-date with how things were progressing. She has an excellent way with clients and made us feel very comfortable and relaxed with the house purchase. Even though she was not selling o...
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Comment on agent fees
N/A as we were buying through them
Was this helpful? Yes
Aug 04,2017
Minithumbup
Lucy White
By: 'Sheila'
Aug 04,2017
0 people found
this helpful
Lucy was bright and engaging but, more importantly, knows her stuff and was able to guide us through the never ending paperwork involved with renting in an amazingly short time....
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Comment on agent fees
I have no previous rental experience to be able to asses, but I think they are probably reasonable
Was this helpful? Yes
Jul 22,2017
Minithumbup
By: 'Merlin'
Jul 22,2017
2 people found
this helpful
Sue is a great asset to Oakfields , she has a friendly personality and combines that with efficiency and determination to get the job done. An absolute gem and can`t recommend her highly enough....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 21,2017
Minithumbup
Charlotte Wilkinson
Chloe Fox MARLA
By: 'Tim Still'
Jul 21,2017
0 people found
this helpful
I approached Oakfield to find me a tenant for my property on a Let Only basis. I had been stung by an agent before, losing £1000 due to a bad situation the agent created, so I was very wary and asked a lot of questions throughout the process. I mainly dealt with Charlotte and Chloe, and they were a pleasure to work with. Helpful and keen to make sure I had all the information I needed, that set my mind at ease, and ultimately the process was followed through from start to finish in a posit...
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Comment on agent fees
Thier fees appear to be on par with other agents in the area.
Was this helpful? Yes
Jul 04,2017
Minithumbup
Chloe Fox MARLA
Phil Hall
By: 'Warren'
Jul 04,2017
0 people found
this helpful
Mainly dealt with Chloe who was brilliant in helping us in what was a lengthy exchange and completion. The sellers solicitors seemed very slow in dealing with enquiries from our side and whenever I asked Chloe to get in contact with the seller it always speeded things up and we was always kept in the loop. She was brilliant and was working after hours to help us out! Had some dealings with phill in Chloe's absence and again always got prompt reply and communication....
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Was this helpful? Yes
Jul 01,2017
Minithumbup
Charlotte Wilkinson
By: 'Dee C'
Jul 01,2017
0 people found
this helpful
Charlotte was friendly and knowledgeable, explaining the various levels of service. Her knowledge of the local area and market were excellent. She made the whole process of being a first time landlord completely painless and at no time did we feel under pressure to use Oakfields. Can't recommend them highly enough....
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Comment on agent fees
Fees were very reasonable.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Phil Hall
By: 'Kenneth'
Jun 30,2017
0 people found
this helpful
Phil ,from the onset of our search for a property went the extra mile on our behalf, and even in his own time and made the whole process as stress free as is possible with the purchase of our property. We cannot express our thanks enough for all his support and can only say that with his knowledge he must be a special asset to this company....
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Comment on agent fees
as negotiated.
Was this helpful? Yes
Jun 26,2017
Minithumbup
Lucy White
Charlotte Wilkinson
By: 'Emma'
Jun 26,2017
0 people found
this helpful
Lucy and Charlotte have been Brilliant , Couldn't have asked for a more helpful and professional service with all round great communication from them both . Would highly recommend anyone to deal with Lucy and Charlotte at Oakfield . First class . Thank you for making our property search successful and as stress free as possible . :)...
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Was this helpful? Yes
Jun 24,2017
Minithumbup
Charlotte Wilkinson
By: 'MandC'
Jun 24,2017
0 people found
this helpful
We recently rented a property from Oakfield. Living in North Wales and moving to a new area for us, we relied on advice from Charlotte. We visited to view rentals and Charlotte accompanied us. She dealt with all aspects in a friendly and professional manner and we are very satisfied with the property in Fairfield Chase. There was only one issue with the property which was dealt with quickly. We are now looking for a permanent home and welcome her advice once again...
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Was this helpful? Yes
Jun 21,2017
Minithumbup
Charlotte Wilkinson
By: 'Jon'
Jun 21,2017
0 people found
this helpful
Charlotte was very efficient and handled all my enquiries in a professional manner.Her replies to my queries were always timely and easy to understand and offered additional help where needed....
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Comment on agent fees
Reasonable would have preferred a slightly lower fee but you pay for what you get I guess.Would have also preferred for the rent guarantee rate to be negotiable because it creates a big gap between that rate and the negotiated fully managed rate
Was this helpful? Yes
Jun 19,2017
Minithumbup
Charlotte Wilkinson
Chloe Fox MARLA
By: 'Sooz'
Jun 19,2017
0 people found
this helpful
Oakfield in Bexhill is a progressive, vibrant company and Charlotte totally reflects that image. She is positive, helpful and totally upbeat. Her energy is infectious and more importantly she gets results. Her work is very impressive and when she is out of the office the other staff are on the ball. I wouldn't hesitate to recommend Oakfield and will be continuing to use their services....
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Comment on agent fees
I am happy with the fees I pay
Was this helpful? Yes
Jun 10,2017
Minithumbup
Chloe Fox MARLA
Charlotte Wilkinson
By: 'Kate mullaney'
Jun 10,2017
0 people found
this helpful
All the staff are exceptionally efficient ,hard working and always pleasant and attentive. I would give Chloe, Charlotte , Lucy and the whole office 5 stars....
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Comment on agent fees
Fair
Was this helpful? Yes
Jun 07,2017
Minithumbup
Charlotte Wilkinson
Chloe Fox MARLA
By: 'Jendon'
Jun 07,2017
0 people found
this helpful
I have found Charlotte to be exceptionally helpful and efficient and ready to go that extra mile to ensure that we are happy with the tenants found by Oakfield and with the management of the property. Both Charlotte and Chloe are very approachable and ready to give help and advice when required....
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Comment on agent fees
Fair
Was this helpful? Yes
Jun 05,2017
Minithumbup
Lucy White
Anna Hill
By: 'Janek'
Jun 05,2017
0 people found
this helpful
Very easy to reach and always came back to us with any query we had. We felt that the agents tried their best to assist us as much as they could before we could make a decision- would not hesitate to recommend...
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Comment on agent fees
Lucy was very efficient and easy to reach
Was this helpful? Yes
Jun 01,2017
Minithumbup
Charlotte Wilkinson
By: 'Russell'
Jun 01,2017
0 people found
this helpful
Great professional letting service. Will definity use again. Thank you Charlotte for all your hard work and a timely letting....
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Comment on agent fees
Good
Was this helpful? Yes
May 30,2017
Minithumbup
Charlotte Wilkinson
Anna Hill
By: 'Reece'
May 30,2017
0 people found
this helpful
Both agents were brilliant. They answered all my questions and were very friendly. The paper work was completed in a swift fashion. Thank you so much....
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Comment on agent fees
The fees are competitive.
Was this helpful? Yes
May 29,2017
Minithumbup
Charlotte Wilkinson
By: 'Trevor'
May 29,2017
0 people found
this helpful
Charlotte helped me find a flat to rent when u gave never rented before. She made the process so easy and stress free u couldn't recommend more....
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Was this helpful? Yes
May 23,2017
Minithumbup
Chloe Fox MARLA
Charlotte Wilkinson
By: 'David'
May 23,2017
0 people found
this helpful
Oakfields managed to sell my bungalow quite quickly in a difficult market. Price achieved was fair. Staff were courteous and friendly. They were positive about the property and this helped with the selling process....
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Comment on agent fees
Fair but in general all agencies charge too much.
Was this helpful? Yes
May 22,2017
Minithumbup
Lucy White
By: 'GP'
May 22,2017
0 people found
this helpful
Lucy was very helpful throughout the process. She returned calls within a reasonable time scale and dealt with queries and issues promptly....
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Comment on agent fees
Fees seemed to be in line with the market average at the moment.
Was this helpful? Yes
May 11,2017
Minithumbup
Roxanne Alrawi
By: 'Mr D Britt'
May 11,2017
0 people found
this helpful
We have found all the staff at the Bexhill branch helpful, but special thanks and mention to Roxy, who has always balanced great customer service with efficiency, keeping tradesmen focused (we all know how easily they get distracted) in order to get works completed so the inconvenience to us as tennants has been kept to a minimum. I always feel confident when reporting any issues, that they will be rectified effectively and without delay. A refreshing contrast from past letting agents it must...
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 30,2017
Minithumbup
Charlotte Wilkinson
By: 'Fabio'
Apr 30,2017
0 people found
this helpful
Charlotte has been so helpful when I rented and moved in to my first flat. Me and my girlfriend have never rented before but Charlottw made it so easy for us. Highly recommend. Xx...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 26,2017
Minithumbup
Chloe Fox MARLA
Chloe Fox MARLA
By: 'Kilmarnock'
Apr 26,2017
0 people found
this helpful
Charlotte & all the staff at the Bexhill office have been very helpful & professional in the process of the sale of our property, always happy to help with enthusiasm. They have put all their time & efforts into the sale, they have always reported back keeping us up to date with any comments & feedback from the viewings. We have been very pleased with their efficiency & performance; we would also recommend Oakfield Estate Agents with a 5 star rating....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2017
Minithumbup
Roxanne Alrawi
By: 'Dan Brown A1'
Apr 20,2017
0 people found
this helpful
Very helpful and very efficient. Storm damage occurred on property in Pebsham, and it was made safe within 24 hours and a proper fix was carried out within a week. Would highly recommend....
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Was this helpful? Yes
Areas covered
  • TN39
  • Bexhill On Sea
  • TN40
  • Catsfield
  • TN33
  • Battle
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ18,000
  • Max: ยฃ575,000

Letting
  • Min: ยฃ0
  • Max: ยฃ92,000

NAEA ARLA ARMA TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
122 1 172 3 72 1 61 1 18 1
Chloe Fox MARLA Chloe Fox MARLA
Branch Manager
170 reviews

About Chloe Chloe joined Oakfield in July 2011 as a Branch Coordinator before stepping into the role of Lettings Negotiator then being appointed as Branch Manager in January 2014. Chloe is a fully qualified membe View full profile
Phil Hall Phil Hall
Senior Sales Marketing Consultant
3 reviews

About Phil There is very little about Estate Agency Phil doesn't know, having worked for a corporate competitor for many years Phil joined the Oakfield team in late 2016. He brings with him a wealth of experienc View full profile
Anna Hill Anna Hill
Lettings Progressor
27 reviews

About Anna I have been with Oakfield for a short time but I will be dedicated to be giving a great service. View full profile
Charlotte Wilkinson Charlotte Wilkinson
Marketing Consultant
108 reviews

About Charlotte Charlotte has worked for Oakfield since 2015 as a Marketing Consultant. Charlotte is responsible for carrying out all Lettings Marketing Proposal Meetings and works closely with Lucy when it comes to View full profile
Linzi Osborne Linzi Osborne
Administrator
1 reviews

About Linzi Linzi's career with Oakfield started in the Summer of 2016. Currently studying for her Business Administration Apprenticeship Linzi runs the administration at the Bexhill office. With a keen eye for d View full profile
Roxanne Alrawi Roxanne Alrawi
Property Manager
8 reviews

About Roxanne Roxanne, also known as Roxy, manages the daily maintenance requests for our portfolio of properties in Bexhill as well as carrying out mid-term inspections and ensuring all properties have the require View full profile
Lucy White Lucy White
Lettings Negotiator
12 reviews

About Lucy Oakfield's Apprentice of the Year 2016 Lucy joined us in the Summer of 2016. Starting out as an Apprentice in our Eastbourne branch Lucy quickly showed herself to be a dedicated member of staff and Fe View full profile
Andy Waller Andy Waller
0 reviews

About Andy Joining Oakfield mid-2017, having worked for a local competitor Andy brings with him a wealth of both sales and lettings experience, he is a highly motivated and enthusiastic member of staff, and love View full profile

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Fees

No fees set.
Last updated at 9:55 AM 27/03/2017 by allAgents

Complaints Procedure

We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
รขย€ยข A decision we have made
รขย€ยข Any aspect of our work
รขย€ยข A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 9:55 AM 27/03/2017 by allAgents

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