• Chloe Fox
    Chloe Fox
  • Richard Snatt
    Richard Snatt
  • Anna Hill
    Anna Hill
  • Charlotte Wilkinson
    Charlotte Wilkinson
  • Lee Fox
    Lee Fox
  • Linzi Osborne
    Linzi Osborne
  • Roxanne Alrawi
    Roxanne Alrawi
  • claim your profile
    Amanda
  • claim your profile
    bethany reed
Our Bexhill branch consists of qualified, professional staff focused on providing the best customer service. Chloe, Richard, Charlotte and Lee are always on hand to give anyone moving to or within Bexhill a personal & friendly approach. Bexhill was voted the best seaside town to live in, in a recent national survey, and enjoys a quiet, relaxing atmosphere that has an elegance all of its own and our team at Bexhill couldn't agree more. As well as being renowned as the birthplace of British mo Read full description... Read full description...tor racing and hosting the first UK race meeting in 1902, Bexhill has many facilities including the excellent seafront, Egerton Park, and the De La Warr Pavilion.
Oakfield

12 Sackville Road Bexhill on Sea
East Sussex
TN39 3JL

01424 224700

Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
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I was looking for rented accommodation on various property portals back in June 2016, and when contacting Oakfield about a flat I'd seen on a site, found Lee to be very enthusiastic, helpful and proactive. Rather than just answering yes or no to my enquiry about whether a particular flat was still available (which I found with some other agencies), he asked pertinent questions and made suggestions about what else was available, arranging to show me 3 flats in a short space of time. His follow-up...
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Dec 01,2016
Minithumbup
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Dec 01,2016
Featured Review
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We have used Oakfield's in the past to find us tenants, once in Hastings and twice in Bexhill (different properties). The tenants have looked after the properties and paid the rent on time. Charlotte provided the usual professional service that we have come to expect from Oakfield's. Although the initial rental price suggested was a little high, I'm sure that it was obtainable but as winter was with us and Christmas approaching we decided to drop it to a level that we felt would let more easily...
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Comment on agent fees
The fees Oakfield's charged us were very competitive compared with other agents fees.
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Dec 01,2016
Minithumbup
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Dec 01,2016
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Lee is an enthusiastic agent who has worked hard for us and achieved good results due to his hard work. Thanks...
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Comment on agent fees
Well set out os we knew the costs.
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Nov 26,2016
Minithumbup
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Nov 26,2016
Featured Review
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Excellent service and very professional, and found our new tenant in a very short period of time. We are very pleased with the whole transaction and found Charlotte to be most knowledgeable....
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Comment on agent fees
Good
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
Featured Review
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Charlotte and Oakfield have been extremely helpful in helping myself and my brother find a new property to rent which would be suitable for us after our issues at the old property I rented. Charlotte took time to email and keep us updated with different properties available and arrange viewings around my work schedule which was very helpful, she was also very understanding that we were keen to move after all of the problems we had at the last property. All in all I am very happy with the servi...
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Comment on agent fees
Good
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Dec 02,2016
Minithumbup
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Dec 02,2016
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Although Richard was very friendly, I got the overall impression he was working more for for the buyer rather than the seller who was paying your bill....
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Comment on agent fees
To high compared to what is availabe now on the internet. I wanted a quick sale but my sale dragged on. The consequence being I lost £20,000. On the exchange rate.
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Nov 28,2016
Minithumbdown
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Nov 28,2016
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There was poor transition after Kevin left and other staff took over in dealing with ongoing repairs. I was left with work not being supervised and consequently not carried out according to what I wanted. This was work costing over £2,000. The contractors used for some of the work are poor. I would not recommend you let Oakfield organise any plumbing work. Their contractor installed the cheapest, poorest quality equipment on the market that led to no-end of problems with noise and vibratio...
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Comment on agent fees
Expensive
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By: Emma Hawkins
Nov 28, 2016
View all comments (1)
Dear 'Former Customer' Thank you for taking the time to leave a review of Oakfield. I would like to start by apologising that you do not feel the service you have received from Oakfield is of the standard you would have expected from your managing agents. Oakfield strive to provide excellent customer service to all of our Clients and I am both sorry and disappointed to hear that you have not had the benefit of this. I would welcome and opportunity to discuss these matters with you if you w....
Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
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Both members of staff have been extremely helpful and professional throughout the letting process, always phoning back and keeping us up to date. They have made it a pleasant process....
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Comment on agent fees
Good
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Nov 17,2016
Minithumbup
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Nov 17,2016
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Lee was always polite and efficient, returning phone calls quickly and answering any questions that we had. Some other members of staff were not quite so helpful....
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By: Emma Hawkins, Executive Assistant to CEO
Nov 21, 2016
View all comments (1)
Dear Trish, Thank you for taking the time to leave a review following your recent experience with our Oakfield Bexhill Branch. I am pleased to hear that Lee was polite and efficient in his dealings with you, I am however sorry that you didn't find have the same experience from other staff member(s) you dealt with. Should you wish to discuss this in anymore detail please do not hesitate in contacting me. Kind regards, Emma Hawkins, Executive Assistant to CEO 01424 856923....
Nov 12,2016
Minithumbup
By:
Nov 12,2016
0 people found
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I have had a good service so far from from Lee in relation to a recent rental in the area....
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Comment on agent fees
Fees are average.
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Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
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I would like to thank Richard and Chloe for all their hard work, their courtesy and doing what they said they would do culminating in the sale of our property in double quick time for a very satisfactory figure. Thanks again...
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Comment on agent fees
Very good
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Oct 30,2016
Minithumbup
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Oct 30,2016
0 people found
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Chloe was easy to work with and the house viewing and eventual move went very well with her cooperation. Excellent agent....
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Comment on agent fees
Good
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
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Charlotte and Richard (all the staff at bexhill) dealt with the sale of my property. It wasn't the easiest of sales due to the sitting tenants in the property. But Charlotte and Richard kept me up to date throughout the whole process. Whenever i rang the branch whoever answered was always helpful and always had the answers to my questions. Its great to deal with such a friendly professional company. I wouldn't hesitate to recommend Oakfield. Thanks very much....
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Comment on agent fees
best price around
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
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Once again Oakfield came up trumps in letting my flat in the very first week at an increased rent, sourcing quality tenants with no void...all one could ask for as a landlord! Thanks Charlotte and Chloe!...
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Oct 27,2016
Minithumbup
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Oct 27,2016
0 people found
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The sale of our property was dealt with efficiently and the staff helped the process to run smoothly. They were always pleased to talk to us and helped to keep us informed of how the chain was progressing....
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Comment on agent fees
We took advantage of a fixed fee offer and therefore the fees were very reasonable.
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
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I have used Oakfield for many years as my letting agents. They have on every occasion over the last 8 years been able to find me the right tenant at the right price for my rental properties. The most recent transactions was the sale of a commercial property, including the freehold of the building. I would like to say a special thank you to one of the newest members of the team, Lee, he carried out viewings at my property and was able to negotiate the best price for the sale in a professional ma...
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Comment on agent fees
Good
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Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
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Amazing nice job charlotte helped me find a home i am forever grateful of her service And to help me...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
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I Have dealt with Lee Fox a few times during my time as a client with Oakfields ,he is always willing to help resolve any issues and will go the extra mile to help even on his day off ,i wouldn't hesitate to use lee again ....
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Comment on agent fees
reasonable
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
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Chloe, Lee and Richard were all fantastic with the whole process of our move. Our main contact at Oakfield was Chloe who was amazing, keeping us up to date with everything during the process, even if there was nothing to update us on she would reassure us that everything was still going through smoothly and that there was nothing to worry about, and answering our queries straight away. She was very approachable, helpful, knowledgeable, professional and friendly. Lee was who showed us round the ...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
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We have just sold our house through Oakfield. We mainly dealt with Chloe and Richard who were both professional , friendly and really helpful. Everybody in the office was great . A special thanks to Lee for introducing us to our buyers....
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Comment on agent fees
When we signed up there was a fixed fee deal which was excellent value.
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Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
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Lee was very professional and informative when I moved into my property. Lee was quick to reply and acknowledge my emails/phonecalls. Pleasure to deal with :)...
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Comment on agent fees
Bad
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
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I used Oakfield for both rental and sale of my flat and I cannot praise them enough. Firstly on the rentals side, it took only 2 days to find me 2 potential tenants! I was highly impressed with the way they advertised the property and the way made me feel that it would all be taken care of in a professional manner. On the eventual sale of the flat I really felt that they worked to my interests, again it was advertised well and the sale was dealt with professionally and efficiently with nothing...
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Comment on agent fees
Very good , worth every penny considering how good they are
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Oct 13,2016
Minithumbup
By:
Oct 13,2016
0 people found
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once again charlotte at oakfield has found me a tenant that ticks all the boxes i am happy to continue my association with this company...
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Comment on agent fees
reasonable and in line with the industry in general
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
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Charlotte was friendly, efficient and easy to deal with. She was on top of everything and made sure our move ran smoothly....
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Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
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As an overall it all went smoothly, with small gaps in communication. Paperwork was done quickly. Maintenance issues partly sorted....
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Comment on agent fees
Cooperant, friendly and helpful.
Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
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I got 100% good customer service, always happy to help. Made finding and renting property very easy. Would never hesitate using them again....
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Sep 30,2016
Minithumbup
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Sep 30,2016
0 people found
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Oakfields were selling the property we currently live in so I did not hesitate in contacting them when selling my Fathers house. Richard came round and was so nice and bubbly, Then we decided to buy an apartment and Charlotte made this is a pain free experience. She explained everything and was always available to help us, she gave good advice and I am happy to recommend them, I have bought a property with them, sold a property and bought an apartment and given them the account for the letting...
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Comment on agent fees
We got a deal they were running at the time and I was very happy with it
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
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I'm very pleased with Oakfield Bexhill, I decided to offer my flat for rent and chose Oakfield and I must say went about getting the right tenant in my property in a very professional way, Charlotte was outstanding in the manner & her professionalism in giving positive feedback to any questions I had & making sure all reverences was in order for my peace of mind. So I'm happy my new tenant I know is happy well done Oakfield & especially to Charlotte for her attitude & great pro...
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Comment on agent fees
a little expensive but you get what you pay for
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
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Both were very friendly and helpful and made everything very simple, this was my first time dealing with an estate agent in bexhill and I would recommend them all the time...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Chloe and Lee made a very good double act when we arranged viewings through Oakfield in Bexhill and although Lee was new to the job, we found him to be patient, helpful and empathetic. We were delighted to find that our recent house purchase was in fact his first and wish him, Chloe and Richard great success in the future....
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Comment on agent fees
We bought through them so don't have details of fees
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
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Lee was extremely helpful and understanding during the whole process. He answered all my questions and was very patient whilst viewing the property twice. Whenever I needed to contact him and ask further questions he always promptly replied and tried to help not just during week but at the weekend too. I can just recommend him, he is everything you expect an estate agent to be. Thank you....
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Comment on agent fees
The fees were acceptable in this area.
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
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Charlotte was great all the way through selling our house buying a flat and renting the flat. All has gone very well, also she id taking charge of managing the rented flat...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 16,2016
Minithumbup
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Sep 16,2016
0 people found
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Friendly and courteous at all times. Kept us up to date with the whole procedure and genuinely cared about the stress we were going through!...
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Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
Both Richard and Charlotte helped in the sale of the property. We found them to be very professional, friendly and competent in all their dealings throughout the sale. Richard's knowledge of the property market in the local area proved to be very sound and he was speedy in his response to helping resolve any issues which arose Charlotte dealt with the final sale and, like the rest of the Oakfield team, was both efficient and courteous, keeping in touch regularly until the sale was complete....
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Comment on agent fees
We took advantage of a special offer which the agent was offering at the time so, yes, very fair for the service.
Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
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Chloe acted with speed and efficiency and often surprised us with her devotion to duty. Never without a smile. Recommended without hesitation....
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Comment on agent fees
N/A
Was this helpful? Yes
Areas covered
  • TN39
  • Bexhill On Sea
  • TN40
  • Catsfield
  • TN33
  • Battle
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ18,000
  • Max: ยฃ575,000

Letting
  • Min: ยฃ0
  • Max: ยฃ92,000

NAEA ARLA ARMA TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
107 1 147 2 65 1 59 0 10 1
Chloe Fox Chloe Fox
Branch Manager
154 reviews

About Chloe Chloe joined Oakfield in 2011, she quickly progressed to Lettings Negotiator where she became responsible for the running of the Lettings Department within the branch which included booking and conduc View full profile
Richard Snatt Richard Snatt
Sales Manager
113 reviews

About Richard Richard attended University in Bristol studying Media and Cultural Studies and also spent a year abroad travelling the world in 2008 visiting China, Thailand, Australia, New Zealand, Fiji, Los Angeles View full profile
Anna Hill Anna Hill
Lettings Progressor
22 reviews

About Anna I have been with Oakfield for a short time but I will be dedicated to be giving a great service. View full profile
Charlotte Wilkinson Charlotte Wilkinson
74 reviews

About Charlotte Charlotte's Estate Agency career began in December 2014 where she started doing 2 days a week in a small one office business. Her job role began with overseeing property maintenance and getting a View full profile
Lee Fox Lee Fox
Negotiator
15 reviews

About Lee Lee is a highly motivated member of the team who is always eager to tie a sale even if it means going the extra mile. He is passionate about his work and likes customers to walk away feeling that he h View full profile
Linzi Osborne Linzi Osborne
Administrator
0 reviews

About Linzi No description set View full profile
Roxanne Alrawi Roxanne Alrawi
2 reviews

About Roxanne Roxy has been working for Oakfield March 2016 and works in the property management department at head office. She enjoys the everyday problem solving and interaction with tenants and landlords alike, View full profile
Amanda  - upload your photo Amanda
0 reviews

About Amanda No description set View full profile
bethany reed - upload your photo bethany reed
1 reviews

About bethany No description set View full profile

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Last updated at 10:06 AM 15/02/2016 by allAgents

Complaints Procedure

We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
รขย€ยข A decision we have made
รขย€ยข Any aspect of our work
รขย€ยข A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 10:06 AM 15/02/2016 by allAgents

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