• Chloe Fox
    Chloe Fox
  • Phil Hall
    Phil Hall
  • Anna Hill
    Anna Hill
  • Charlotte Wilkinson
    Charlotte Wilkinson
  • Lee Fox
    Lee Fox
  • Linzi Osborne
    Linzi Osborne
  • Roxanne Alrawi
    Roxanne Alrawi
  • Lucy White
    Lucy White
Our Bexhill branch consists of qualified, professional staff focused on providing the best customer service. Chloe, Richard, Charlotte and Lee are always on hand to give anyone moving to or within Bexhill a personal & friendly approach. Bexhill was voted the best seaside town to live in, in a recent national survey, and enjoys a quiet, relaxing atmosphere that has an elegance all of its own and our team at Bexhill couldn't agree more. As well as being renowned as the birthplace of British mo Read full description... Read full description...tor racing and hosting the first UK race meeting in 1902, Bexhill has many facilities including the excellent seafront, Egerton Park, and the De La Warr Pavilion.
Oakfield

12 Sackville Road Bexhill on Sea
East Sussex
TN39 3JL

01424 224700

Mar 22,2017
Minithumbup
By:
Mar 22,2017
Featured Review
0 people found
this helpful
Easy to talk to, helpful and knowledgeable. Polite to vendors and myself. I was impressed and would use Oakfield Bexhill in the future....
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Comment on agent fees
Unknown
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Mar 21,2017
Minithumbup
By:
Mar 21,2017
Featured Review
0 people found
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I was exceptionally pleased with Charlotte. She achieved in less than a week what another rival agency firm had failed to achieve in two months. I wish i had used her earlier ..Highly recommend...
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Comment on agent fees
Reasonable fees for what she achieved I will use Charlotte again
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Mar 20,2017
Minithumbup
By:
Mar 20,2017
Featured Review
0 people found
this helpful
I enjoy meet Charlotte and she unsderstood what type of flat I was looking for. She is professional , simpatic, nice and kind....
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Comment on agent fees
Fees good comparative with the market.
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Mar 20,2017
Minithumbup
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Mar 20,2017
Featured Review
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Roxanne always provides an excellent service, very professional, polite and great to work with. Would highly recommend to anyone looking for a great agent....
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Comment on agent fees
great
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Mar 17,2017
Minithumbup
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Mar 17,2017
Featured Review
0 people found
this helpful
Always takes time to read my feed backs, and let me know what properties I would be interested in. Keeps me up to date every day. Fabulous as Lee always let's me know what's new on the market. Couldn't be happier....
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Mar 17,2017
Minithumbup
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Mar 17,2017
0 people found
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Charlotte is friendly and professional. Not having used an agent before I didn't know what to expect but Charlotte made the process as straight forward as possible. Any minor issues have been handled very well and cleared up very quickly....
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Comment on agent fees
Everyone hates paying fees but they are everywhere and no different from anywhere else.
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Mar 17,2017
Minithumbup
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Mar 17,2017
0 people found
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Roxanne is friendly and helpful and goes out of her way to provide an excellent service from start to finish....
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Mar 15,2017
Minithumbup
By:
Mar 15,2017
1 people found
this helpful
We were very pleased with the professional, efficient service provided by Charlotte, Chloe and Linzi at Oakfield Properties. Charlotte appraised our property quickly and dealt with all the paperwork very thoroughly. She found us a tenant within 2 weeks, who is delighted with her new home. All members of the team were helpful and quick to return our calls whenever we contacted the office. Highly recommended....
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Comment on agent fees
On a par with other agents in the locality, good value for the amount of work put in.
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Mar 13,2017
Minithumbup
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Mar 13,2017
0 people found
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I was very satisfied with them. Very friendly and professional staffs. They helped me whenever I contacted them. I highly recommend this branch....
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Mar 08,2017
Minithumbup
By:
Mar 08,2017
0 people found
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amazing service, the girls took all the stress out of letting my property. You definitely recommend using oakfields to any landlord...
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Comment on agent fees
Average
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Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
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Having called a few estate agents in the area we choose to use Charlotte as when we made contact she was very professional and pro-active. We also read the reviews on the website and they were very positive. Once Charlotte had visited the property she was very clear and concise with exactly what they would offer and was very helpful. Needless to say the property had prospective tenants within one day and was signed up within two days....
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Comment on agent fees
Very reasonable fees and willing to negotiate.
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Feb 22,2017
Minithumbup
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Feb 22,2017
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Linzi, top work as always! Service with a smile and a taste of success with the proud purchase of my empire....
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Comment on agent fees
Good
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Feb 20,2017
Minithumbup
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Feb 20,2017
0 people found
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One of a kind agent, we met him upon viewing the house and since then has been especially helpful in renting the property and any enquiries we may have. Lees determination and excellent level of customer service can only reflect the work that oakfield offer...
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Comment on agent fees
Middle
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Feb 18,2017
Minithumbup
By:
Feb 18,2017
0 people found
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Charlotte has literally been there from the first flat we viewed to the flat that we fell in love with and decided to rent with Oakfield. Charlotte was very professional and polite on our viewings with her and since then she has been so attentitive to every need we have had. After each time me and my partner spoke with Charlotte we discussed how she was so fast in responding to us and how we felt she backed us in any issue we may have had. Charlotte is not only polite and helpful, I cannot stres...
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Comment on agent fees
The fees were not far off the same from others. But I guess we are the wrong people to aks as we don't particularly agree with agency fees but I guess they have to make money somehow. I did find cheaper fees elsewhere but with the staff we felt well taken care of and built trust so paid the fees
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
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I just like to say a massive thank you to Charlotte Wilkinson. This was the first time iv gone through an estate agents and it couldn't have gone any easier or stress free and that was all down to Charlotte so thanks again, i would definitely recommend Oakfield property if your looking for a place in bexhill or surrounding area....
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Feb 06,2017
Minithumbup
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Feb 06,2017
0 people found
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I took my time when deciding which Agents should manage the letting of my property, a decision made far easier due to Oakfield's professional and friendly service. Charlotte Wilkinson managed the process throughout and instilled absolute confidence. Fantastic and prompt response to all of my (many) queries which were immediately addressed. Charlotte has allowed me to move abroad feeling confident that my property is in good hands. I highly recommended....
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Comment on agent fees
The fees met my expectations and I was pleased that I was able to negotiate a reduction from the original quote.
Was this helpful? Yes
Feb 01,2017
Minithumbup
By:
Feb 01,2017
0 people found
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We have always found all the staff at Oakfield's Bexhill branch to be friendly and professional, but in particular, we would like to commend the very personable, enthusiastic and proactive team of Charlotte, Lee and branch manager Chloe, all of whom are unstinting in their efforts to conclude the sale of our property. It is always a pleasure to visit the branch and meet them, whatever the news!...
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Comment on agent fees
Hopefully it's going to be good!
Was this helpful? Yes
Jan 31,2017
Minithumbup
By:
Jan 31,2017
0 people found
this helpful
Charlotte & Chloe have been very helpful & professional in the process of the sale of our property, always happy to help with enthusiasm. They have put all their time & efforts into the sale, they have always reported back keeping us up to date with any comments & feedback from the viewings. We have been very pleased with their efficiency & performance; we would also recommend Oakfield Estate Agents....
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Comment on agent fees
Five Star Estate Agents
Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
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I have had a very positive working relationship with the Bexhill branch for almost 4 years now. Chloe and her team are always polite and friendly and very helpful. They also have a high degree of flexibility which is helpful in those "sticky situations" which arise from time to time....
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Comment on agent fees
The fees are very reasonable.
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
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Lee was so helpful in every aspect through out this process. He was efficient when replying to us, kept us up to date with all details we asked for, made valid suggestions of properties and was honest in what he thought would and wouldn't work for us. We really appreciate the help and highly recommend asking for him if you're able to....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
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Charlotte did the initial viewing with me. Knew her stuff and the things she wasn't sure of she found out for me very quickly. Roxanne helped me process things over the phone and both helped me when the key to the front door wouldn't work properly. Both lovely people and are a credit to the business...
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Comment on agent fees
Agent fees were fine, nothing unexpected
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
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Richard and his team, especially Lee were always complimentary and optimistic about the property's selling potential. Very easy to talk to with a much appreciated honesty in regard to the market circumstances....
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Comment on agent fees
In line with competitors
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
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Our experience with Oakfield was positive from the start. They were professional and efficient, and the outcome was all that we wanted. We quickly established a friendly dialogue, and every point that we raised was quickly dealt with. As a result we are happily installed in a rented house, and have turned it into a home....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
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Although Richard was very friendly, I got the overall impression he was working more for for the buyer rather than the seller who was paying your bill....
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Comment on agent fees
To high compared to what is availabe now on the internet. I wanted a quick sale but my sale dragged on. The consequence being I lost £20,000. On the exchange rate.
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
I was looking for rented accommodation on various property portals back in June 2016, and when contacting Oakfield about a flat I'd seen on a site, found Lee to be very enthusiastic, helpful and proactive. Rather than just answering yes or no to my enquiry about whether a particular flat was still available (which I found with some other agencies), he asked pertinent questions and made suggestions about what else was available, arranging to show me 3 flats in a short space of time. His follow-up...
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
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We have used Oakfield's in the past to find us tenants, once in Hastings and twice in Bexhill (different properties). The tenants have looked after the properties and paid the rent on time. Charlotte provided the usual professional service that we have come to expect from Oakfield's. Although the initial rental price suggested was a little high, I'm sure that it was obtainable but as winter was with us and Christmas approaching we decided to drop it to a level that we felt would let more easily...
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Comment on agent fees
The fees Oakfield's charged us were very competitive compared with other agents fees.
Was this helpful? Yes
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Lee is an enthusiastic agent who has worked hard for us and achieved good results due to his hard work. Thanks...
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Comment on agent fees
Well set out os we knew the costs.
Was this helpful? Yes
Nov 28,2016
Minithumbdown
By:
Nov 28,2016
0 people found
this helpful
There was poor transition after Kevin left and other staff took over in dealing with ongoing repairs. I was left with work not being supervised and consequently not carried out according to what I wanted. This was work costing over £2,000. The contractors used for some of the work are poor. I would not recommend you let Oakfield organise any plumbing work. Their contractor installed the cheapest, poorest quality equipment on the market that led to no-end of problems with noise and vibratio...
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Comment on agent fees
Expensive
Was this helpful? Yes
By: Emma Hawkins
Nov 28, 2016
View all comments (1)
Dear 'Former Customer' Thank you for taking the time to leave a review of Oakfield. I would like to start by apologising that you do not feel the service you have received from Oakfield is of the standard you would have expected from your managing agents. Oakfield strive to provide excellent customer service to all of our Clients and I am both sorry and disappointed to hear that you have not had the benefit of this. I would welcome and opportunity to discuss these matters with you if you w ...
Nov 26,2016
Minithumbup
By:
Nov 26,2016
0 people found
this helpful
Excellent service and very professional, and found our new tenant in a very short period of time. We are very pleased with the whole transaction and found Charlotte to be most knowledgeable....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
Charlotte and Oakfield have been extremely helpful in helping myself and my brother find a new property to rent which would be suitable for us after our issues at the old property I rented. Charlotte took time to email and keep us updated with different properties available and arrange viewings around my work schedule which was very helpful, she was also very understanding that we were keen to move after all of the problems we had at the last property. All in all I am very happy with the servi...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
Both members of staff have been extremely helpful and professional throughout the letting process, always phoning back and keeping us up to date. They have made it a pleasant process....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Lee was always polite and efficient, returning phone calls quickly and answering any questions that we had. Some other members of staff were not quite so helpful....
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By: Emma Hawkins, Executive Assistant to CEO
Nov 21, 2016
View all comments (1)
Dear Trish, Thank you for taking the time to leave a review following your recent experience with our Oakfield Bexhill Branch. I am pleased to hear that Lee was polite and efficient in his dealings with you, I am however sorry that you didn't find have the same experience from other staff member(s) you dealt with. Should you wish to discuss this in anymore detail please do not hesitate in contacting me. Kind regards, Emma Hawkins, Executive Assistant to CEO 01424 856923 ...
Nov 12,2016
Minithumbup
By:
Nov 12,2016
0 people found
this helpful
I have had a good service so far from from Lee in relation to a recent rental in the area....
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Comment on agent fees
Fees are average.
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
I would like to thank Richard and Chloe for all their hard work, their courtesy and doing what they said they would do culminating in the sale of our property in double quick time for a very satisfactory figure. Thanks again...
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Comment on agent fees
Very good
Was this helpful? Yes
Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
Chloe was easy to work with and the house viewing and eventual move went very well with her cooperation. Excellent agent....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • TN39
  • Bexhill On Sea
  • TN40
  • Catsfield
  • TN33
  • Battle
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ18,000
  • Max: ยฃ575,000

Letting
  • Min: ยฃ0
  • Max: ยฃ92,000

NAEA ARLA ARMA TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
112 1 156 2 68 1 60 0 15 1
Chloe Fox Chloe Fox
Branch Manager
161 reviews

About Chloe Chloe joined Oakfield in July 2011 as a Branch Coordinator before stepping into the role of Lettings Negotiator then being appointed as Branch Manager in January 2014. Chloe is a fully qualified membe View full profile
Phil Hall Phil Hall
Senior Sales Marketing Consultant
0 reviews

About Phil There is very little about Estate Agency Phil doesn't know, having worked for a corporate competitor for many years Phil joined the Oakfield team in late 2016. He brings with him a wealth of experienc View full profile
Anna Hill Anna Hill
Lettings Progressor
23 reviews

About Anna I have been with Oakfield for a short time but I will be dedicated to be giving a great service. View full profile
Charlotte Wilkinson Charlotte Wilkinson
Lettings Marketing Consultant
88 reviews

About Charlotte Charlotte has worked for Oakfield since 2015 as a Negotiator both selling and letting properties. Charlotte prides herself on Customer Service and was even the winner of the Customer Service Award in View full profile
Lee Fox Lee Fox
Sales Negotiator
20 reviews

About Lee Lee is a highly motivated member of the team who's always eager to tie up a sale or let even if it means going the extra mile. He is passionate about his work Lee continues to seek learning and develo View full profile
Linzi Osborne Linzi Osborne
Apprentice Administrator
1 reviews

About Linzi Linzi's career with Oakfield started in the Summer of 2016, alongside working for Oakfield and learning all she can about Estate Agency and how the business runs Linzi is doing a Business Admin Appren View full profile
Roxanne Alrawi Roxanne Alrawi
Property Manager
6 reviews

About Roxanne Roxanne, also known as Roxy, manages the daily maintenance requests for our portfolio of properties in Bexhill as well as carrying out mid-term inspections and ensuring all properties have the require View full profile
Lucy White Lucy White
Lettings Negotiator
4 reviews

About Lucy Oakfield's Apprentice of the Year 2016 Lucy joined us in the Summer of 2016. Starting out as an Apprentice in our Eastbourne branch Lucy quickly showed herself to be a dedicated member of staff and Fe View full profile

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Fees

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Last updated at 10:06 AM 15/02/2016 by allAgents

Complaints Procedure

We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
รขย€ยข A decision we have made
รขย€ยข Any aspect of our work
รขย€ยข A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 10:06 AM 15/02/2016 by allAgents

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