94% sales valuation accuracy
97% sales fee satisfaction
Our Bexhill branch consists of qualified, professional staff focused on providing the best customer service. Phil, Charles, Owen and Nattasha are always on hand to give anyone moving to or within Bexhill a personal and friendly approach. Bexhill was voted the best seaside town to live in, in a recent ...
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Our Bexhill branch consists of qualified, professional staff focused on providing the best customer service. Phil, Charles, Owen and Nattasha are always on hand to give anyone moving to or within Bexhill a personal and friendly approach. Bexhill was voted the best seaside town to live in, in a recent national survey, and enjoys a quiet, relaxing atmosphere that has an elegance all of its own and our team at Bexhill couldn't agree more. As well as being renowned as the birthplace of British motor racing and hosting the first UK race meeting in 1902, Bexhill has many facilities including the excellent seafront, Egerton Park, and the De La Warr Pavilion.
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2024
allAgents People Awards
Latest Reviews
9th Feb 2023
reviewed by 'Derek'
3rd Feb 2023
reviewed by 'Helen'
27th Jan 2023
reviewed by 'wayne'
20th Nov 2022
reviewed by 'Zahida'
24th Sep 2022
reviewed by 'John D'
14th Sep 2022
reviewed by 'Michael'
Opening Hours
Address
Oakfield
12 Sackville Road
Bexhill on Sea
East Sussex
TN39 3JL
01424 224700
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 97% | £63,500 | £750,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 144 | 1 | 212 | 4 | 98 | 1 | 65 | 2 | 18 | 3 |
Areas covered
- TN39
- Bexhill On Sea
- TN40
- Catsfield
- TN33
- Battle
- TN34
- Hastings
- TN38
- St Leonards
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Overall
Estate agents
Latest Properties
No Properties
Dec 21,2017
Dec 21,2017
0
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this helpful
this helpful
Using Oakfield to let our property for the first time. We found Charlotte very helpfull. She fully explained the lettings process & costs. She really held our hand all the way. Which we really appreciated, as we live overseas most of the time, & our property is ...
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Comment on agent fees
Reasonable
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Dec 19,2017
Dec 19,2017
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We found Charlotte professional, knowledgeable and helpful right from the start and felt confident in trusting her advice and suggestions. As first time landlords she really helped guide us through the rental process giving us a straightforward and stress free experience....
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Dec 11,2017
Dec 11,2017
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Lucy was very accommodating when we were viewing potential new homes to rent, she was able to answer any questions we had about properties.she was also very helpful she when we were arranging applications etc. We were kept informed all along the way. All ...
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Comment on agent fees
Reasonable compared to others in the area
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Dec 08,2017
Dec 08,2017
0
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Had a couple hiccups with referencing fees but that's the estate agents and not the staff, very respectful and understanding. Would recommend Lucy White!...
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Comment on agent fees
Expensive fees but doesn’t matter where you go.
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Nov 23,2017
Nov 23,2017
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Excellent letting service!
I recently had the pleasure of being assisted by Lucy White when enquiring about a property. Very professional, resourceful, always willing to attend to matters arising
I would recommend them without hesitation....
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Comment on agent fees
Fair.
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Nov 06,2017
Nov 06,2017
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Finding a home to move to can be stressful and this is the first time we have rented in many years. Lucy was supportive and clear in the information she gave. She was on time for appointments and responded promptly to enquiries and contacts.
She ...
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Comment on agent fees
I am not sure what to compare this with but I recognise that the agents need to be paid for the time and expertise that they provide.
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Oct 19,2017
Oct 19,2017
0
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Lucy made me feel at home as soon as I walked through the door of my new flat. The service was 5 star from start to completion. The updates were helpful and accurate. I would really recommend Oakfield based on the service provided by Lucy. Thank ...
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Comment on agent fees
The fees were good and worth paying based on the service provided.
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Oct 10,2017
Oct 10,2017
0
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All I can say is huge Thank you. From the beginning to the end very professional, helpful and friendly. We were very lucky that our matter was led by her....
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Sep 22,2017
Sep 22,2017
0
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Was pleased with how Lucy dealt with our move. Lucy was very professional and very pleasant to deal with. All together a good experience....
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Comment on agent fees
Bit expensive.
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Aug 30,2017
Aug 30,2017
4
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I was weeks away from giving birth when we moved to our house and all was well, unfortunately when we got to the winter it became clear that the house was damp riddled and caused numerous chest problems with our baby as well as damage ...
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Comment on agent fees
In line with other estate agents
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Aug 23,2017
Aug 23,2017
0
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From my first phone call to Oakfields I have been impressed by the way Charlotte has dealt with my property. She was friendly, clear, informative, and precise, answering my questions and giving me extra (and needed) information. She kept me up to date, did what ...
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Comment on agent fees
The fees were fair and competitive.
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Aug 17,2017
Aug 17,2017
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I was most impressed with Charlotte. As well as being a very likable person, she demonstrated a thorough knowledge of the market and acted in an extremely professional manner. She was always very promp and helpful....
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Comment on agent fees
Reasonable
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Yes
Aug 04,2017
Aug 04,2017
0
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We feel that Susan Lee at Oakfield, Bexhill, is the best estate agent we have ever had dealings with. She went over and above her role, both dealing with the acceptance of our offer through to exchange. She was always available to talk to, any ...
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Comment on agent fees
N/A as we were buying through them
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Aug 04,2017
Aug 04,2017
0
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Lucy was bright and engaging but, more importantly, knows her stuff and was able to guide us through the never ending paperwork involved with renting in an amazingly short time....
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Comment on agent fees
I have no previous rental experience to be able to asses, but I think they are probably reasonable
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Jul 22,2017
Jul 22,2017
2
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Sue is a great asset to Oakfields , she has a friendly personality and combines that with efficiency and determination to get the job done. An absolute gem and can`t recommend her highly enough....
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Comment on agent fees
Fair
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Yes
Jul 21,2017
Jul 21,2017
0
people found
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I approached Oakfield to find me a tenant for my property on a Let Only basis. I had been stung by an agent before, losing £1000 due to a bad situation the agent created, so I was very wary and asked a lot of questions throughout ...
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Comment on agent fees
Thier fees appear to be on par with other agents in the area.
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Jul 04,2017
Jul 04,2017
1
people found
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Mainly dealt with Chloe who was brilliant in helping us in what was a lengthy exchange and completion.
The sellers solicitors seemed very slow in dealing with enquiries from our side and whenever I asked Chloe to get in contact with the seller it always ...
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Jul 01,2017
Jul 01,2017
0
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Charlotte was friendly and knowledgeable, explaining the various levels of service. Her knowledge of the local area and market were excellent. She made the whole process of being a first time landlord completely painless and at no time did we feel under pressure to use ...
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Comment on agent fees
Fees were very reasonable.
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Yes
Jun 30,2017
Jun 30,2017
1
people found
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this helpful
Phil ,from the onset of our search for a property went the extra mile on our behalf, and even in his own time and made the whole process as stress free as is possible with the purchase of our property.
We cannot express our thanks ...
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Comment on agent fees
as negotiated.
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Yes
Jun 26,2017
Jun 26,2017
0
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Lucy and Charlotte have been Brilliant , Couldn't have asked for a more helpful and professional service with all round great communication from them both . Would highly recommend anyone to deal with Lucy and Charlotte at Oakfield . First class . Thank you for making our property search ...
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Jun 24,2017
Jun 24,2017
0
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We recently rented a property from Oakfield. Living in North Wales and moving to a new area for us, we relied on advice from Charlotte. We visited to view rentals and Charlotte accompanied us. She dealt with all aspects in a friendly and professional manner ...
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Jun 21,2017
Jun 21,2017
0
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Charlotte was very efficient and handled all my enquiries in a professional manner.Her replies to my queries were always timely and easy to understand and offered additional help where needed....
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Comment on agent fees
Reasonable would have preferred a slightly lower fee but you pay for what you get I guess.Would have also preferred for the rent guarantee rate to be negotiable because it creates a big gap between that rate and the negotiated fully managed rate
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Jun 19,2017
Jun 19,2017
0
people found
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Oakfield in Bexhill is a progressive, vibrant company and Charlotte totally reflects that image. She is positive, helpful and totally upbeat. Her energy is infectious and more importantly she gets results. Her work is very impressive and when she is out of the office the ...
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Comment on agent fees
I am happy with the fees I pay
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Jun 10,2017
Jun 10,2017
0
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All the staff are exceptionally efficient ,hard working and always pleasant and attentive.
I would give Chloe, Charlotte , Lucy and the whole office 5 stars....
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Comment on agent fees
Fair
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Yes
Jun 07,2017
Jun 07,2017
0
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I have found Charlotte to be exceptionally helpful and efficient and ready to go that extra mile to ensure that we are happy with the tenants found by Oakfield and with the management of the property. Both Charlotte and Chloe are very approachable and ready ...
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Comment on agent fees
Fair
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Yes
Jun 05,2017
Jun 05,2017
0
people found
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Very easy to reach and always came back to us with any query we had. We felt that the agents tried their best to assist us as much as they could before we could make a decision- would not hesitate to recommend...
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Comment on agent fees
Lucy was very efficient and easy to reach
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Jun 01,2017
Jun 01,2017
0
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Great professional letting service. Will definity use again. Thank you Charlotte for all your hard work and a timely letting....
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Comment on agent fees
Good
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Yes
May 30,2017
May 30,2017
0
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Both agents were brilliant. They answered all my questions and were very friendly. The paper work was completed in a swift fashion. Thank you so much....
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Comment on agent fees
The fees are competitive.
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Yes
May 29,2017
May 29,2017
0
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Charlotte helped me find a flat to rent when u gave never rented before. She made the process so easy and stress free u couldn't recommend more....
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May 23,2017
May 23,2017
0
people found
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Oakfields managed to sell my bungalow quite quickly in a difficult market. Price achieved was fair. Staff were courteous and friendly. They were positive about the property and this helped with the selling process....
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Comment on agent fees
Fair but in general all agencies charge too much.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
• A decision we have made
• Any aspect of our work
• A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 9:55 AM 27/03/2017 by allAgents
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
• A decision we have made
• Any aspect of our work
• A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Best Estate Agent in TN39 
Best Estate Agent in Bexhill on Sea 
