Worcester Lettings & Estate Agents, Worcester, WR1
4.9/5, 293 reviews
98% recommended
80% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003. We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. ... show more Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. Also that the decision to move home can often involve big life events such as a job relocation or family or relationship issues. Our aim is to make the process as simple and as hassle-free as possible for everyone, so if you are thinking of letting out your property or are a prospective tenant looking for a rental home, please get in touch and we will be happy to help.

We currently cover the following areas: Worcester City Centre, Barbourne, Northwick, Claines, Blackpole, Warndon Villages, St Peters, Norton, St Johns, Lower Wick, Droitwich and Malvern.

Northwood Worcester is a member of Safe Agent and use the Safe Agent Client Money Protection scheme for clients and customers and the redress mechanism provided by The Property Ombudsman. Further details available upon request.

* Winner of the allAgents Gold Award for Best Letting Agent in WR1 for 8 years in a row from 2014. A huge Thank you to all our customers and clients who have provided feedback via allAgents.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 99% £242,000 £242,000
Lettings 96% 97% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 1 209 5 0 0 0 0 5 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
  • WR6
  • WR7
  • WR11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TDS SAGEagent
Latest Properties
Images & Videos

“They were informative and friendly. Let us openly look around ......”

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Aug 06,2015
Minithumbup
By: 'Aimee'
Aug 06,2015
3 people found
this helpful
They were informative and friendly. Let us openly look around without bombarding us which was lovely and welcoming. Would recommend to everyone....
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By: Jonathan
Aug 11, 2015
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Thank you so much Aimee for taking the time and effort to leave a review for us and for feeling able to recommend Northwood to others. We strive to provide a professional and a friendly service and it is great that you feel that is what you have had. If you have any problems at any time, we are here to help. ...

“Northwood offer a very professional service, all they're staff are ......”

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Aug 05,2015
Minithumbup
By: 'S'
Aug 05,2015
1 people found
this helpful
Northwood offer a very professional service, all they're staff are polite, welcoming, knowledgeable and eager to help. I would have no hesitation recommending them to others and renewing my tenancy with them - they're an absolute pleasure to deal!!!...
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Comment on agent fees
Very reasonable fee's, and the checks were quick and Northwood kept me informed every step of the way.
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By: Jonathan
Aug 11, 2015
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Thank you so much for your lovely positive review which is very much appreciated by everyone here. ...

“The agent was professional and friendly. Payments were received on ......”

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Apr 21,2015
Minithumbup
By: 'Gareth'
Apr 21,2015
3 people found
this helpful
The agent was professional and friendly. Payments were received on time. Queries were answered in a timely fashion. They proactively dealt with any issues that arose....
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“As a first time landlord, Jonathan put me at ease ......”

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Apr 13,2015
Minithumbup
By: 'Hannah'
Apr 13,2015
2 people found
this helpful
As a first time landlord, Jonathan put me at ease as soon as he came to look at the property. I felt as though an honest appraisal was given and that the advice I received was honest and trustworthy. There was no pushiness and no ...
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“Everything from viewing till sign contract was perfect. Communication, manners, ......”

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Jan 21,2015
Minithumbup
By: 'Frantiska'
Jan 21,2015
2 people found
this helpful
Everything from viewing till sign contract was perfect. Communication, manners, approach to our questions and requirements. We got answers in the same day. The only thing I can reproach is that it was not possible to pay for first rent and deposit by card but ...
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Comment on agent fees
I think agent´s fees was average.
Was this helpful? Yes
By: Jonathan
Aug 11, 2015
View all comments (1)
Thank you for taking the time to leave a review Frantiska and for your positive comments. There are difficulties legally in taking deposit money with a credit card. We do however offer several other methods for tenants to pay their move-in monies: 1. Cash 2. Banker's Draft 3. Building Society Cheque 4. Personal Cheque 7 days in advance 5. BACS transfer 3 days in advance Since your review, option 5 has become more well used and we are grateful to you for the part you have played in ...

“Faultless. The whole team enabled the process of moving to ......”

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Jan 19,2015
Minithumbup
By: 'M'
Jan 19,2015
1 people found
this helpful
Faultless. The whole team enabled the process of moving to be stress free. I believe this was due to their excellent communication and reliability. Very professional, down to the last details. I would highly recommend Northwood as Letting Agents....
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Comment on agent fees
Jonathan managed to negotiate a rental price which was acceptable to both myself and the Landlord.
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“My experience of Northwood had been nothing short of outstanding. ......”

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Jan 13,2015
Minithumbup
By: 'Landlord'
Jan 13,2015
4 people found
this helpful
My experience of Northwood had been nothing short of outstanding. I had a small issue on one property with a contractor and Jon dealt with it superbly and with the impost processional conduct. All other staff are friendly and efficient. I have two properties with ...
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“A very professional service, great communication - a pleasure to ......”

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Jan 12,2015
Minithumbup
By: 'WorcesterWoman'
Jan 12,2015
1 people found
this helpful
A very professional service, great communication - a pleasure to deal with, as always. Very proactive regarding marketing suggestions, thorough reference checks....
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“An overall superb experience with the team at Northwood Worcester ......”

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Jan 08,2015
Minithumbup
By: 'J'
Jan 08,2015
3 people found
this helpful
An overall superb experience with the team at Northwood Worcester in the 2 years plus I have dealt with them in my capacity as a Landlord. I moved my business to Jon and the team following an extremely poor run of service with another Letting Agent ...
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“Jo is a fabulous person who resolved a problem with ......”

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Dec 21,2014
Minithumbup
By: 'kat'
Dec 21,2014
1 people found
this helpful
Jo is a fabulous person who resolved a problem with a gas for us. We really appreciate that because we were not able to sort this out. Jo is a person who cares after tenants and after landlord's property. She is a professional who is ...
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“From making our initial enquiry about the property up to ......”

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Dec 10,2014
Minithumbup
By: 'Sam'
Dec 10,2014
5 people found
this helpful
From making our initial enquiry about the property up to and including getting the keys, both Lauren and Suzannah have been extremely helpful. They kindly put up with all our questions and queries.our previous property was looked after by Andrew Grants and the service ...
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“Lauren was very helpful and talked me through everything I ......”

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Nov 06,2014
Minithumbup
By: 'Alex'
Nov 06,2014
4 people found
this helpful
Lauren was very helpful and talked me through everything I needed to know. As my other half was out of the country and I had never had to deal with the 360 process of renting a property I was very great full this as it made ...
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“Extremely professional and informative throughout all stages of our new ......”

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Nov 05,2014
Minithumbup
By: 'Nick'
Nov 05,2014
3 people found
this helpful
Extremely professional and informative throughout all stages of our new Tenancy. Highly recommended company to use and my wife and I will be using Northwood when we review our tennacy agreement we have on a property that we own...
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“Northwood were excellent from start to finish. This is the ......”

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Nov 05,2014
Minithumbup
By: 'DB35'
Nov 05,2014
3 people found
this helpful
Northwood were excellent from start to finish. This is the first property that I have rented and they were very helpful at each stage and made it all very simple....
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“I have been renting a flat with Northwood in Worcester ......”

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Nov 04,2014
Minithumbup
By: 'Laetitia'
Nov 04,2014
5 people found
this helpful
I have been renting a flat with Northwood in Worcester for over four months, and must say that I am pleased with the level of service and support provided by the team. When I moved in, the inventory had been carried out meticulously and well ...
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“I really appreciate what the agent has done for me. ......”

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Oct 15,2014
Minithumbup
By: 'HY'
Oct 15,2014
5 people found
this helpful
I really appreciate what the agent has done for me. Whatever I asked the agent, she always answered to me really quick and also worked really hard....
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“Our first meeting was with Jonathan. It was a very ......”

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Oct 11,2014
Minithumbup
By: 'Mr'
Oct 11,2014
3 people found
this helpful
Our first meeting was with Jonathan. It was a very honest and open conversation - we outlined our plans (and the limitations surrounding them); Jonathan explained the options available to us. He came well prepared, armed with up-to-date information about the rental prices achieved in ...
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“The agents were very professional & handled my rental in an ......”

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Oct 08,2014
Minithumbup
By: 'Sue'
Oct 08,2014
4 people found
this helpful
The agents were very professional & handled my rental in an efficient & timely manner. I needed a property quickly & they were able to complete paperwork & checks in real time. I would recommend them to other tenants....
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“Since we moved into the property we had a few ......”

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Oct 02,2014
Minithumbup
By: 'pina'
Oct 02,2014
3 people found
this helpful
Since we moved into the property we had a few issues that were dealt in no time. Before we moved into the property we paid some fees, those fees could have been lost if we were wrong, but they were sympathetic and guaranteed us that ...
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“Lauren Allcoat was very helpful and made us aware of ......”

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Oct 02,2014
Minithumbup
By: 'Lauren'
Oct 02,2014
6 people found
this helpful
Lauren Allcoat was very helpful and made us aware of all the relevant information that was necessary at the start of our tenancy agreement with Northwood. She is always available via telephone if and when we need to contact her for any problem/query that ...
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“Lauren and the team at Northwood have been incredibly thorough ......”

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Oct 01,2014
Minithumbup
By: 'Becky'
Oct 01,2014
5 people found
this helpful
Lauren and the team at Northwood have been incredibly thorough and helpful during the process of me becoming a tenant. The information provided is very comprehensive and the support given is second to none. Long may this relationship and level of service continue. Thanks Lauren ...
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“They have both been great. Extremely helpful, Answered all my ......”

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Sep 30,2014
Minithumbup
By: 'Shaun'
Sep 30,2014
4 people found
this helpful
They have both been great. Extremely helpful, Answered all my questions. As a first time letter this gave me a lot of confidence that I went with the right agency. Denise has been great at resolving issues I've had....
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“Northwood letting agents have been the most professional agents I ......”

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Sep 30,2014
Minithumbup
By: 'Karen'
Sep 30,2014
1 people found
this helpful
Northwood letting agents have been the most professional agents I have let from so far. If ever there was an issues with the property I rented ,one phone call and it was dealt with quickly. Northwood and all it's staff were professional and friendly, I ...
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“Lauren was completely professional. We telephoned on the Friday to ......”

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Sep 30,2014
Minithumbup
By: 'Hayley'
Sep 30,2014
3 people found
this helpful
Lauren was completely professional. We telephoned on the Friday to say we wanted to view property on the Saturday morning we were first to view. I loved the property and told Lauren we wanted to sign, I immediately took holding deposit down to shop and ...
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“From my initial telephone enquiry to the day I signed ......”

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Sep 30,2014
Minithumbup
By: 'Jo'
Sep 30,2014
1 people found
this helpful
From my initial telephone enquiry to the day I signed my contract, Northwood were extremely helpful. Communication was excellent and although the process was not stress free (taking on a new tenancy never is), I did feel like all my concerns were answered and resolved ...
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Comment on agent fees
Northwood fees were competitive compared to other agents in Worcester with the added advantage that it is an all inclusive figure, no key hand over fee and no VAT. for the work my application entailed for a new customer I found it very reasonable.
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“Lauren Allcott was friendly and professional in her approach to ......”

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Sep 29,2014
Minithumbup
By: 'Janet'
Sep 29,2014
6 people found
this helpful
Lauren Allcott was friendly and professional in her approach to us as a family and obviously enjoys her role as an agent. I would highly recommend Lauren as an excellent agent, she is thorough and takes the stress out of finding a property and organising ...
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“When I came to your office Lauren welcomed me, listened ......”

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Sep 07,2014
Minithumbup
By: 'kat'
Sep 07,2014
2 people found
this helpful
When I came to your office Lauren welcomed me, listened what I am looking for and advised what you can offer me, she was very nice and professional. She arranged a viewing for me, then we met at the property, she was punctual and very ...
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“Lauren was very helpful when I first asked about properties ......”

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Aug 28,2014
Minithumbup
By: 'Miss'
Aug 28,2014
4 people found
this helpful
Lauren was very helpful when I first asked about properties to rent from Northwood. I had a very specific area that I wanted to move into and although there were no properties immediately I felt confident that they would contact me if something became available. ...
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“Exceptionally professional, I had an answer regarding the outcome of ......”

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Aug 26,2014
Minithumbup
By: 'Hannah1202'
Aug 26,2014
4 people found
this helpful
Exceptionally professional, I had an answer regarding the outcome of my application within a few days. Really friendly when I went in to sign for my keys. Lauren made the whole transition (which can sometimes be quite tedious with regards to previous estate agents) quick ...
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Comment on agent fees
The fees were quite high, however, the standard of the customer care and standard of the property when I moved in were exceptional, so I had no issue with paying it.
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“All staff at the branch were welcoming and helpful, lauren ......”

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Aug 22,2014
Minithumbup
By: 'Emma'
Aug 22,2014
4 people found
this helpful
All staff at the branch were welcoming and helpful, lauren was especially helpful it terms of finding me the perfect property and insuring the process ran smoothly....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 2:33 PM 27/09/2023 by allAgents

Awards won by Northwood, Worcester WR1 1SA



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Northwood

Branch - Worcester Lettings & Estate Agents, Worcester, WR1