Worcester Lettings & Estate Agents, Worcester, WR1
4.9/5, 293 reviews
98% recommended
80% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003. We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. ... show more Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. Also that the decision to move home can often involve big life events such as a job relocation or family or relationship issues. Our aim is to make the process as simple and as hassle-free as possible for everyone, so if you are thinking of letting out your property or are a prospective tenant looking for a rental home, please get in touch and we will be happy to help.

We currently cover the following areas: Worcester City Centre, Barbourne, Northwick, Claines, Blackpole, Warndon Villages, St Peters, Norton, St Johns, Lower Wick, Droitwich and Malvern.

Northwood Worcester is a member of Safe Agent and use the Safe Agent Client Money Protection scheme for clients and customers and the redress mechanism provided by The Property Ombudsman. Further details available upon request.

* Winner of the allAgents Gold Award for Best Letting Agent in WR1 for 8 years in a row from 2014. A huge Thank you to all our customers and clients who have provided feedback via allAgents.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 99% £242,000 £242,000
Lettings 96% 97% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 1 209 5 0 0 0 0 5 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
  • WR6
  • WR7
  • WR11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TDS SAGEagent
Latest Properties
Images & Videos

“Northwoods letting agents are great to deal with and are ......”

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Aug 28,2015
Minithumbup
By: 'sophie'
Aug 28,2015
0 people found
this helpful
Northwoods letting agents are great to deal with and are very understanding through a couple of delays we have had. And when we moved from one property to another it was seamless....
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“We have found Northwood to be very good letting agents. ......”

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Aug 28,2015
Minithumbup
By: 'Aysha'
Aug 28,2015
1 people found
this helpful
We have found Northwood to be very good letting agents. Any problems that we have had with our property have been dealt with quickly and effectively....
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By: Jonathan
Dec 03, 2015
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Hello Aysha, thank you for leaving a review for us. It is always great to know that we have happy customers. For those moments when taps leak or something stops working properly at the property, we are always here to help and will be happy to do so when you need us. Kind regards & best wishes. ...

“When I visited Northwood to enquire about a property I ......”

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Aug 28,2015
Minithumbup
By: 'Paul'
Aug 28,2015
1 people found
this helpful
When I visited Northwood to enquire about a property I explained that I was completely new to all this. Sophie could not of been more helpful. She explained everything I needed to do and how the process of letting a property worked. Both Sophie and ...
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By: Jonathan
Oct 28, 2015
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Hello Paul, Many thanks for posting a review and for your kind comments which we are very gratefully received. Moving house can be a daunting and stressful process and it is great to know that Sophie and the team here were able to it an enjoyable experience for you. We all wish you the best. ...

“We have found this letting agency to be very efficient, ......”

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Aug 27,2015
Minithumbup
By: 'C'
Aug 27,2015
1 people found
this helpful
We have found this letting agency to be very efficient, accommodating and very pleasant to deal with. We let two properties and they have always found reliable tenants, fairly quickly, for both. They have always been happy to answer our questions and advice on what ...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Jonathan
Dec 03, 2015
View all comments (1)
Hello C & M, thank you so much for leaving a review for us and for your positive comments. It was a pleasure to help find a new tenant for you earlier this year and I hope that you have now fully recovered from the works that were done this time around. As with most Victorian properties, once you start... Best wishes from all of us here. ...

“The first time I went into the Barbourne branch I ......”

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Aug 25,2015
Minithumbup
By: 'Stephen'
Aug 25,2015
4 people found
this helpful
The first time I went into the Barbourne branch I met Jonathan Edwards. At that time I did not own an investment property but was looking for general advice. Since that first meeting in mid 2014 my wife and I have invested in a property and ...
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Comment on agent fees
Whilst I am sure that we could save some money by being more active in managing the property, we are content to have a guaranteed income and no hassle
Was this helpful? Yes
By: Jonathan
Aug 25, 2015
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Hello Stephen, Thank you so much for taking the time to post a review, for your kind and positive comments and for being happy to recommend us to others. It has been a pleasure to be involved with your plans to buy an investment property from the outset and extremely gratifying that your chosen property is now occupied and being very well looked after and enjoyed by the tenants. Many thanks for your valued support. ...

“We have entrusted our property to Northwood for the last 7 ......”

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Aug 21,2015
Minithumbup
By: 'Su'
Aug 21,2015
2 people found
this helpful
We have entrusted our property to Northwood for the last 7 years and in all that time have found the service provided to be excellent. From the initial contact, outlining the Platinum contract & other options available, taking over the property, and maintaining it, we have been ...
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By: Jonathan
Oct 28, 2015
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Hello Su, Thank you for leaving your lovely review, it is much appreciated by the whole team here. As owners, it is especially wonderful for Maria and I to know that we have very happy customers willing to support and recommend Northwood to others. Now we just need to find a nice investor buyer for Richardson for you! Many thanks again. ...

“Northwoods are an excellent efficient and professional company. We are ......”

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Aug 20,2015
Minithumbup
By: 'malcolm'
Aug 20,2015
2 people found
this helpful
Northwoods are an excellent efficient and professional company. We are first time landlords and they have helped us at every stage in the procedure . We have a 3 year contract with them and would recommend them to anyone contemplating renting out property....
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By: Jonathan
Oct 28, 2015
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Thank you so much for choosing a 3-year guaranteed rent contract with us and for taking the time to leave a review with such positive comments. It was a pleasure to be able to help you through the process of renting Cavendish and we look forward to hopefully trouble-free management ahead for you. Thanks again. ...

“We have used Northwood for a number of years to ......”

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Aug 19,2015
Minithumbup
By: 'Claire'
Aug 19,2015
5 people found
this helpful
We have used Northwood for a number of years to find suitable tenants for our property. All the tenants they have found were reference checked and have been very good. We have been so pleased with Northwood that we have recommended them to friends....
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By: Jonathan
Oct 28, 2015
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Hi, Thank you so much for your review which is really appreciated as was the referral; the best way to come by new business. I hope you are both keeping well and look forward to helping with Number 8 again at some point. Best wishes. ...

“I received a fast and a very acceptable service from ......”

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Aug 19,2015
Minithumbup
By: 'Colin'
Aug 19,2015
3 people found
this helpful
I received a fast and a very acceptable service from Sophie at Northwood. They say that moving home is a very stressful time, however Northwood took away all the stress and made it for me a very enjoyable experience. Scince moving into my home i ...
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Comment on agent fees
The fee that i was charged was very reasonable and within range of other agents.
Was this helpful? Yes
By: Jonathan
Aug 20, 2015
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Hello Colin, Thank you for taking the time to leave feedback for us and for your kind comments that are very much appreciated. I hope you continue to be happy in the property but if any issues do arise, please do not hesitate to contact us and we will be happy to help. ...

“I've always been impressed with Northwood - Worcester Branch's - ......”

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Aug 18,2015
Minithumbup
By: 'AKN'
Aug 18,2015
3 people found
this helpful
I've always been impressed with Northwood - Worcester Branch's - professionalism, responsiveness and high level of service, which i've received on every dealing with them. Particularly Jonathan who has gone beyond his duties as the manager of a letting agency and always helped in anyway ...
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By: Jonathan
Aug 20, 2015
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Hi AKN, Thank you so much for your kind comments and for taking the time to post a review. It really is very much appreciated by all of here and by myself also on a personal level. It is a pleasure to be involved with your property and your pro-active approach to the maintenance issues that have cropped up has made things easier along the way. We have indeed had challenging times with the freeholder and I am chipping away at pursuing the Right To Manage which would benefit all of the flat owners ...

“Our experience with Northwood has always been fantastic!!Whenever we've ......”

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Aug 18,2015
Minithumbup
By: 'COLES'
Aug 18,2015
1 people found
this helpful
Our experience with Northwood has always been fantastic!! Whenever we've had any issues they have been sorted straight away. The team is very professional and I would recommend highly. When my wife and I was originally looking for a property we found Northwood to be ...
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Comment on agent fees
Would prefer to keep everything on a 12 month basis
Was this helpful? Yes
By: Jonathan
Aug 20, 2015
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Hello Mr & Mrs Coles, Many thanks for taking the time to leave a review for us and for your very positive feedback which is gratefully received by all of us here. When Maria and I first set the business up we wanted it to be professional, friendly and helpful and it great to know that 11 years on, that has been your experience of us during your property search and ultimately in finding a suitable new home. Tenancies are normally 6 months to begin with but after that we can sometimes offer eith ...

“I have received a very professional and first class service ......”

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Aug 16,2015
Minithumbup
By: 'Emma'
Aug 16,2015
2 people found
this helpful
I have received a very professional and first class service from Northwood, Worcester. I made enquiries about renting out my property and had quite a few questions and i had not rented out my property previously. Jonathan was really helpful and punctual and always able ...
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Was this helpful? Yes
By: Jonathan
Aug 20, 2015
View all comments (1)
Hi Emma, Many thanks for your lovely review and for taking the time to post it. Your support is very much appreciated and I'm extremely pleased that you are happy with the service you have received from us to date. The current tenants are very much enjoying living in the property and this is in no small part due to the excellent standard that the property was presented in at the outset. ...

“My experience renting through Northwood worcester has been extremely positive, ......”

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Aug 14,2015
Minithumbup
By: 'Hannah'
Aug 14,2015
2 people found
this helpful
My experience renting through Northwood worcester has been extremely positive, and definitely better than experiences with other estate agents in the error. Any maintenance issues with the property has been handled in a very timely manner and all administration etc inspections/renewals has been handled ...
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Comment on agent fees
No Issues
Was this helpful? Yes
By: Jonathan
Aug 19, 2015
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Hello Hannah, Thank you for taking the time to leave a review and for your positive feedback. It is very much appreciated. If you need any help at any time with anything to do with your tenancy, please do not hesitate to contact us. ...

“Northwood have delt with all aspects of letting my 2 bedroomed ......”

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Aug 13,2015
Minithumbup
By: 'madeline'
Aug 13,2015
2 people found
this helpful
Northwood have delt with all aspects of letting my 2 bedroomed fully furnished flat in the Wr 1 area of Worcester over the past 9 years on their "Platinum Contract" which is a Guaranteed Rent Contract, hence the property has always been tennanted.Jonathon and his team over ...
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Was this helpful? Yes
By: Jonathan
Aug 19, 2015
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Hello Maddie, It has been a pleasure to be involved with your property over the last 9 years. We have had some challenging times not least of which has been having to work around a London-based absentee freeholder but working together has enabled us to achieve what we have and I am very grateful to you for all your positive input as we move on to the next phase. Thank you for taking the time to leave what is a wonderful review and very much appreciated by everyone here. ...

“Introduced by a family member to Jonathan, who has given ......”

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Aug 13,2015
Minithumbup
By: 'Mark'
Aug 13,2015
1 people found
this helpful
Introduced by a family member to Jonathan, who has given a professional service from day 1.. All contact from office is quick,informative and and prompt....
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By: Jonathan
Aug 19, 2015
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Hello Mark, Thank you for your kind comments and for taking the time to post a review. It was wonderful that Kelly was willing to recommend us to you from her first hand experience of Northwood and all the more pleasing because of it to receive your positive feedback that might help others in their decision when choosing a letting company. It is very much appreciated. ...

“Prompt reliable and helpful response to any queries. Regular inspection ......”

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Aug 12,2015
Minithumbup
By: 'S.'
Aug 12,2015
5 people found
this helpful
Prompt reliable and helpful response to any queries. Regular inspection and follow up reports. I only have one property to let but feel as valued a client as if I had a large portfolio....
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By: Jonathan
Aug 12, 2015
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Thank you so much for leaving such a lovely review for us. What you have described is exactly what we strive to achieve and you are indeed a very valued client. Thank you for your continued business which is very much appreciated. ...

“I have dealt with Northwood as a Landlord for the ......”

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Aug 12,2015
Minithumbup
By: 'Mike'
Aug 12,2015
3 people found
this helpful
I have dealt with Northwood as a Landlord for the past 5 years and the relationship which has developed is one of clear understanding. As I work overseas contact is sometimes delayed when any urgent attention is required to the property following tenant notification. Northwood and ...
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Was this helpful? Yes
By: Jonathan
Aug 19, 2015
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Hello Mike, Thank you so much for taking the time to leave such positive feedback and for posting such a comprehensive review of our dealings. I am extremely grateful and very pleased that you are happy to recommend us to others. You have always been pro-active when it comes to the management issues that have arisen over the years which makes our role that bit easier and our dealings all the more enjoyable. Thank you. ...

“They provide a full managed service and are excellent in ......”

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Aug 12,2015
Minithumbup
By: 'Duncan'
Aug 12,2015
3 people found
this helpful
They provide a full managed service and are excellent in all areas - advice, documentation, maintenance, communication. Never a problem in about 10 years....
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By: Jonathan
Aug 19, 2015
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Duncan, it has been a pleasure to do business but where has the time gone? Thank you for your support over the years and for taking the time and trouble to prost a review. It is always great to receive positive feedback but it is all the more welcome when it spans what is fast approaching a decade of partnership. ...

“Excellent friendly but professional service and advice. Would highly recommend ......”

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Aug 12,2015
Minithumbup
By: 'Susan'
Aug 12,2015
2 people found
this helpful
Excellent friendly but professional service and advice. Would highly recommend this agency. Excellent friendly but professional service and advice . Would highly recommend this agency...
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Was this helpful? Yes
By: Jonathan
Aug 19, 2015
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Hello Susan, Thank you for such a lovely review and for taking the time to do it. It has been a pleasure to help with the property again and hopefully take away the worry factor for you in respect of the property at what has not been an easy time for you. Your kind comments are very much appreciated as is your willingness to recommend our services to others. Thank you. ...

“I have recently become a Northwood's tenant and I am ......”

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Aug 11,2015
Minithumbup
By: 'Aleksandra'
Aug 11,2015
5 people found
this helpful
I have recently become a Northwood's tenant and I am very pleased I chose the agency. From the very beginning all of the agents were very helpful and friendly. Maxine organised a viewing for me and showed me around. There was no problem to have ...
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Was this helpful? Yes
By: Jonathan
Aug 19, 2015
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Hello Aleksandra, Many thanks for taking the time to leave a review for us. It was very kind of you and very much appreciated by all of us that helped find you a lovely property and were involved in the whole process for you. It was a pleasure to help and we all hope that you both will be very happy in your new home. ...

“I have rented a property from Northwood for over 3 years ......”

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Aug 11,2015
Minithumbup
By: 'Tara'
Aug 11,2015
4 people found
this helpful
I have rented a property from Northwood for over 3 years now,when I was first looking for a property they were very helpful showing me places to suit what I wanted and could afford. Since then I have been very happy with my house and ...
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Comment on agent fees
Fees are fine however I do feel once a year renewal would be a lot less hassle and suit better for long term Tenants.
Was this helpful? Yes
By: Jonathan
Aug 19, 2015
View all comments (1)
Hello Tara, Thank you for taking the time to leave a review, your comments are very much appreciated and I'm very pleased to hear that you continue to be very happy in your home. Sometimes we are able to offer either 6 or 12-month renewals but it depends upon the type of service that we are instructed for by the landlord, what the landlord's preference is for and also, where applicable, the requirements of any mortgage company. You are a valued tenant and we will be happy to see what we can do ...

“When viewing properties the agency were very good at organising ......”

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Aug 11,2015
Minithumbup
By: 'Jaye'
Aug 11,2015
3 people found
this helpful
When viewing properties the agency were very good at organising an appropriate time in a quick and effective manner to ensure we could view the properties that we were interested in. During the application process any issues which were rasied were quickly resolved and especially ...
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Was this helpful? Yes
By: Jonathan
Aug 18, 2015
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Hello Jaye, Many thanks for taking the time to post a review for us and for your positive feedback. It is great to know that you have been happy with our service to date and that you consider us the best of all the letting companies you have dealt with. This is exactly what we try to achieve for both our landlords and our tenants. You have already made improvements to the property and have it looking lovely and I hope you continue to enjoy living in your new home for a long time to come. ...

“Excellent communication received throughout my tenancy. Always helpful, professional and ......”

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Aug 11,2015
Minithumbup
By: 'Teacher'
Aug 11,2015
3 people found
this helpful
Excellent communication received throughout my tenancy. Always helpful, professional and quick to respond when dealing with any issues, such as maintenance or security. Very satisfied with the service Northwood has provided....
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Comment on agent fees
A rolling monthly contract after the first 6 months is an option I've preferred with other lettings agents in Worcester.
Was this helpful? Yes
By: Jonathan
Aug 18, 2015
View all comments (1)
Thank you for your review which is very much appreciated by everyone here. As the owner of the business, it is wonderful to have such poistive feedback from someone who has experienced many aspects of what is involved with managing a property. Thank you for taking the time to post your review. ...

“I have been a tenant with Northwood (Worcester) since January 2014. ......”

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Aug 10,2015
Minithumbup
By: 'April'
Aug 10,2015
4 people found
this helpful
I have been a tenant with Northwood (Worcester) since January 2014. It was my first time renting and it all went ahead very smoothly. Lauren who dealt with me at that time was so friendy and put everything at ease. The first day I moved in ...
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Was this helpful? Yes
By: Jonathan
Aug 18, 2015
View all comments (1)
Hello April, Thank you so much for leaving such a comprehensive review of your experience to date with Northwood and I am delighted that we were able to get the early teathing issues that can often arise with a brand new tenancy sorted out quickly for you and hopefully with minimal inconvenience to you. Your feedback is very much appreciated by everyone here and I hope you continue to enjoy living in the property. ...

“In all dealings we have with Northwood, we often find ......”

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Aug 10,2015
Minithumbup
By: 'Chris'
Aug 10,2015
3 people found
this helpful
In all dealings we have with Northwood, we often find them to be professional and extrmely helpful when it comes to any query we make. Whenever we have a problem that needs sorting, it is dealt with swiftly and reliably- I never have to make ...
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Was this helpful? Yes
By: Jonathan
Aug 12, 2015
View all comments (1)
Hello Chris, Thank you so much for taking the time and effort to post a review of your experience to date with Northwood. It is always very pleasing to have positive feedback for all of us here and especially so when people feel able to recommend us to others. I hope you and your family are enjoying living in the house and that it now feels like home. If you do have any problems at any time though, we are here to help. Best wishes. ...

“Maxine was very helpful at arranging everything ,answered all our ......”

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Aug 10,2015
Minithumbup
By: 'Kirsten'
Aug 10,2015
3 people found
this helpful
Maxine was very helpful at arranging everything ,answered all our questions regarding details about the property and made us feel relaxed through the process of paperwork abd getting us organised and into the property . We were impressed with the organisation of the first inspection held ...
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Comment on agent fees
The fees for this property are in line with what it is worth .
Was this helpful? Yes
By: Jonathan
Aug 11, 2015
View all comments (1)
Hi Kirsten, thank you so much for taking the time to leave such a lovely positive review. We were all very impressed with how quickly the garden fence panel was replaced; Helen must have had a magic wand that day! Hopefully you have been able to enjoy a few sunny days in the garden. If only the great British weather could wave a magic wand from time to time! ...

“Northwood have been brilliant to deal with. They communicate well ......”

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Aug 10,2015
Minithumbup
By: 'Elizabeth'
Aug 10,2015
2 people found
this helpful
Northwood have been brilliant to deal with. They communicate well and have responded promptly to any questions we have such as allowing a dog at the property. There is no hidden agenda with the agency what you see is what you get and we are ...
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Was this helpful? Yes
By: Jonathan
Aug 11, 2015
View all comments (1)
Hi Elizabeth, thank you for leaving such a lovely positive review. We were very pleased to be able to arrive at an agreement that suited all parties to enable you to remain in the property and hopefully to have the opportunity in the future to potentially look at buying the house that you have enjoyed living in so much. We hope you will continue to be very happy there. ...

“As a family, we have enjoyed* the services of Northwood, ......”

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Aug 10,2015
Minithumbup
By: 'Robin'
Aug 10,2015
4 people found
this helpful
As a family, we have enjoyed* the services of Northwood, Worcester in letting a property, for very nearly 10 years. I probably should have said - "employed" but in fact we really have enjoyed a very pleasant working relationship with Jon and his team. Communication has ...
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Comment on agent fees
Quite simply,they did a good job and received a fair fee.
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“From the outset , I have found Northwood ( Worcester ) to be ......”

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Aug 07,2015
Minithumbup
By: 'Mel'
Aug 07,2015
1 people found
this helpful
From the outset , I have found Northwood ( Worcester ) to be professional , and I thoroughly endorse the fact that they do regular inspections as this is good for Agent and Tenant ! , I have only had occasion to contact them as regards minor maintenance twice so far, ...
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By: Jonathan
Aug 11, 2015
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Hello Mel, thank you for your very supportive review and for taking the time to leave it. It is very much appreciated by everyone here, especially Maria. Hopefully, the very infrequent need for maintenance and repairs contact will continue but, as always, we are here to help if you need anything. ...

“Northwood staff are highly professionals and reliable people, and their ......”

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Aug 06,2015
Minithumbup
By: 'Zee'
Aug 06,2015
3 people found
this helpful
Northwood staff are highly professionals and reliable people, and their after care is just as great. They promptly correspond to customer enquiries and send the engineer down if their is a need for it. I have let properties in past from other agencies and I ...
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Was this helpful? Yes
By: Jonathan
Aug 11, 2015
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Thank you so much for your positive review. It is lovely to hear that, having had experience of other letting companies, you woud recommend Northwood to both landlords and tenants. I hope that you are fully settled in to the property now and enjoying your new home. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 2:33 PM 27/09/2023 by allAgents

Awards won by Northwood, Worcester WR1 1SA



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Northwood

Branch - Worcester Lettings & Estate Agents, Worcester, WR1