Worcester Lettings & Estate Agents, Worcester, WR1
4.9/5, 293 reviews
98% recommended
80% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003. We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. ... show more Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. Also that the decision to move home can often involve big life events such as a job relocation or family or relationship issues. Our aim is to make the process as simple and as hassle-free as possible for everyone, so if you are thinking of letting out your property or are a prospective tenant looking for a rental home, please get in touch and we will be happy to help.

We currently cover the following areas: Worcester City Centre, Barbourne, Northwick, Claines, Blackpole, Warndon Villages, St Peters, Norton, St Johns, Lower Wick, Droitwich and Malvern.

Northwood Worcester is a member of Safe Agent and use the Safe Agent Client Money Protection scheme for clients and customers and the redress mechanism provided by The Property Ombudsman. Further details available upon request.

* Winner of the allAgents Gold Award for Best Letting Agent in WR1 for 8 years in a row from 2014. A huge Thank you to all our customers and clients who have provided feedback via allAgents.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 99% £242,000 £242,000
Lettings 96% 97% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 1 209 5 0 0 0 0 5 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
  • WR6
  • WR7
  • WR11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TDS SAGEagent
Latest Properties
Images & Videos

“Always very helpful when neededCourteous and friendly with good communication ......”

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Dec 06,2016
Minithumbup
By: 'Phil'
Dec 06,2016
2 people found
this helpful
Always very helpful when needed Courteous and friendly with good communication from day one Would not hesitate to recommend their services...
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Comment on agent fees
They are what they are!
Was this helpful? Yes
By: Jonathan
Dec 07, 2016
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Hello Phil, Many thanks for taking the time to post a review and for your kind comments. As a longer-term customer, it is really pleasing that you have been and still are happy with the service you receive from us and that you are willing to recommend us to others. Many thanks indeed. Best wishes from all of us at Northwood. ...

“Very professional organisation Jonathan was very thorough Sophie Martin was ......”

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Oct 17,2016
Minithumbup
By: 'EFC67'
Oct 17,2016
2 people found
this helpful
Very professional organisation Jonathan was very thorough Sophie Martin was also very organised when handing over the agreement and keys....
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Comment on agent fees
Fees ok Not entirely happy about the £50 at each new agreement period This was not explained during initial discussions
Was this helpful? Yes
By: Jonathan
Oct 17, 2016
View all comments (1)
Hello "EFC", Many thanks for posting a review and your kind positive feedback. We discuss all fees at an early stage in the letting process (apologies if this was not raised in your particular case) and again prior to a tenant signing up. A tenancy renewal fee is standard industry practice currently and I am pleased to say that ours is one of the lowest of all Worcester letting companies with some charging over 4 times our renewal fee. We continually review our fees and charges for both home ow ...

“Sophie was so helpful and organised which is so helpful ......”

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Sep 27,2016
Minithumbup
By: 'Stephanie'
Sep 27,2016
1 people found
this helpful
Sophie was so helpful and organised which is so helpful not to be stressed when moving. Very quick to reply to emails aswell....
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By: Jonathan
Sep 28, 2016
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Hi Stephanie, thank you for leaving some feedback and for your positive comments. We are so pleased that you have been happy in your dealings with us so far and hope that you are settling in well to your new home. Best wishes from all of us at Northwood. ...

“Sophie is very efficient and thorough and she had everything ......”

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Sep 27,2016
Minithumbup
By: 'Peter'
Sep 27,2016
0 people found
this helpful
Sophie is very efficient and thorough and she had everything ready for me when I came through the door. I have also never seen her without a big smile on her face !...
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Was this helpful? Yes
By: Jonathan
Sep 28, 2016
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Hello Peter, thank you for taking the time to post some feedback and for your lovely comments. A smile costs nothing but is priceless when it makes people feel welcome. Hope you are enjoying the house and living in WR2. Best wishes from all at Northwood. ...

“All staff were very professional and helpful, kept us regularly ......”

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Sep 12,2016
Minithumbup
By: 'GS'
Sep 12,2016
0 people found
this helpful
All staff were very professional and helpful, kept us regularly updated throughout process. Would not hesitate to use again or recommend to others...
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Was this helpful? Yes
By: Jonathan
Sep 28, 2016
View all comments (1)
Hi, thank you so much for your positive feedback and for taking the time to post a review. I hope you have settled in now and are enjoying things at the property. Best wishes from all of us at Northwood. ...

“Brilliant service from start to finish. Having never rented before ......”

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Sep 08,2016
Minithumbup
By: 'Sam'
Sep 08,2016
0 people found
this helpful
Brilliant service from start to finish. Having never rented before Sophie explained all the details and made sure I was organised and new what was happening...
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Comment on agent fees
Average
Was this helpful? Yes
By: Jonathan
Sep 08, 2016
View all comments (1)
Hi Sam, Many thanks for your feedback and kind comments which are very much appreciated. We hope you are settling in well to your new home and enjoying life there. If you have any problems, let us know and we will be happy to help. Best wishes. ...

“Great experience, and very helpful. I would recommend Northwood to ......”

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Aug 23,2016
Minithumbup
By: 'Mrs'
Aug 23,2016
1 people found
this helpful
Great experience, and very helpful. I would recommend Northwood to family and friends. All staff members were very friendly and approachable....
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Comment on agent fees
Fees are very fair, the cheapest in Worcester
Was this helpful? Yes

“Had a great experience with Sophie and the team at ......”

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Jul 31,2016
Minithumbup
By: 'Leisha'
Jul 31,2016
0 people found
this helpful
Had a great experience with Sophie and the team at Northwood. Very professional, thorough and friendly. The charges were by far more reasonable than any of the other local estate agents but they did not compramise on the service they provided. Would happily (and have) ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Jonathan
Aug 03, 2016
View all comments (1)
Hi Leisha & Wesley, Thank you for taking the time to leave a review and for your very kind feedback. We genuinely strive to run a friendly business at Northwood and it is great to hear that you feel that is what you have experienced. We hope you are settling in well to your new home and hope you will be very happy there. If you do have any problems or queries, we will be happy to help. Best wishes. ...

“The Northwood team in Worcester (Sophie in particular, who handled ......”

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Jul 20,2016
Minithumbup
By: 'Aaron'
Jul 20,2016
0 people found
this helpful
The Northwood team in Worcester (Sophie in particular, who handled the majority of our move) have been an absolute gift for first time renters such as us. Moving can be a somewhat daunting task with mountains of paperwork and so much to think about. The ...
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Comment on agent fees
Very fair Agent's Fees.
Was this helpful? Yes
By: Jonathan
Jul 21, 2016
View all comments (1)
Hello Aaron & K¼lli, many thanks for taking the time to post a review and for your very kind and supportive comments, they are very much appreciated. We hope that you are settling in well to your new home but if you do experience any problems, we will be happy to help. Best wishes. ...

“After a less than desirable experience with another estate agent, ......”

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Jun 21,2016
Minithumbup
By: 'Pete'
Jun 21,2016
0 people found
this helpful
After a less than desirable experience with another estate agent, Northwoods, Sophie and Natasza have made us feel very welcome and have dealt with any inquiries that we have had. The process of moving in to our new house was made easy and we appreciated ...
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Comment on agent fees
Good
Was this helpful? Yes

“A very efficient agency who accommodated our wish to secure ......”

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Jun 14,2016
Minithumbup
By: 'JW'
Jun 14,2016
0 people found
this helpful
A very efficient agency who accommodated our wish to secure and collect keys on a property within a short time frame. As we were looking for a short term let some agents were reluctant to show us popular properties, Northwood did not have a problem ...
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Comment on agent fees
Fine - as expected.
Was this helpful? Yes
By: Jonathan
Jun 14, 2016
View all comments (1)
Hi and many thanks for taking the time to leave a review for us and for your positive comments. We hope that everything goes smoothly with your new home. with best wishes from all of us at Northwood. ...

“Very pleased with the service at Northwood. From first point ......”

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Jun 14,2016
Minithumbup
By: 'Jake'
Jun 14,2016
0 people found
this helpful
Very pleased with the service at Northwood. From first point of contact they have been very friendly and efficient. Ultimately the friendly and helpful nature of the staff did contribute to our final decision - we wanted a landlord we were happy with and trusted....
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Comment on agent fees
This is my first experience of renting but after our property search I can say that Northwood's fees are very reasonable.
Was this helpful? Yes
By: Jonathan Edwards
Jun 14, 2016
View all comments (1)
Hi Jake, Many thanks for taking the time to post a review and for your positive feedback which is very much appreciated. We hope you are settling in well in your new home and that you will be very happy there. Best wishes. ...

“Excellent service provided with a smooth process from start to ......”

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Jun 13,2016
Minithumbup
By: 'Jlowry'
Jun 13,2016
0 people found
this helpful
Excellent service provided with a smooth process from start to finish and regular updates throughout, very pleased with all communication and Sophie was always happy to help every step of the way. Wonderfully stress free experience!...
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Comment on agent fees
Good
Was this helpful? Yes

“Extremely happy with the service I received, Jonathan showed us ......”

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May 27,2016
Minithumbup
By: 'Nick'
May 27,2016
0 people found
this helpful
Extremely happy with the service I received, Jonathan showed us round the property and was very knowledgable and completely honest. We couldn't ask for more from Sophie, again very professional and friendly....
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Comment on agent fees
Excellent system of taking fees upfront - which gives your application exclusivity. gives peace of mind.
Was this helpful? Yes

“Very helpful customer service. All paperwork done almost on the ......”

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Apr 08,2016
Minithumbup
By: 'A.'
Apr 08,2016
1 people found
this helpful
Very helpful customer service. All paperwork done almost on the fly. Very responsive to customer needs and problems. I would recommend this branch...
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Comment on agent fees
Average price.
Was this helpful? Yes
By: Jonathan
Apr 11, 2016
View all comments (1)
Hi A.B., Many thanks for taking the time to leave some feedback for us and for your positive comments which are very much appreciated. It was a pleasure to help you with the property and after the few initial teething problems of getting used to how everything works in the flat, I hope that you are now settling in well and enjoying you new home. Best wishes. ...

“I have personally had to move on numerous occasions and ......”

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Apr 06,2016
Minithumbup
By: 'Men'
Apr 06,2016
1 people found
this helpful
I have personally had to move on numerous occasions and I can safely say without any doubt that Sophie and John have been the most helpful....courteous and professional people I have had the pleasure of meeting. They made everything from start to finish run ...
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Comment on agent fees
The fees were very reasonable indeed.
Was this helpful? Yes
By: Jonathan
Apr 07, 2016
View all comments (1)
Many thanks for your feedback and for taking the time to leave it. It is very much appreciated. We all hope you are settling in well and that it will be a very happy home for you. If you do have any problems though, we are here to help. Best wishes. ...

“Every member of staff was friendly, Didn't make me feel ......”

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Mar 08,2016
Minithumbup
By: 'C'
Mar 08,2016
1 people found
this helpful
Every member of staff was friendly, Didn't make me feel untrustworthy because I was retired. They were willing to correspond by email, phone and also through a third person, ie. my daughter as I was out of the country....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Jonathan
Mar 08, 2016
View all comments (1)
Hi, Many thanks for taking the time and trouble to post a review and for your positive feedback which is very much appreciated. Hopefully you are starting to acclimatise to Worcester weather being not as hot as Aus but not as cold as the highlands. It has been a pleasure to help and we all hope you are settling in well. Best wishes. ...

“From the get go this Estate agents and all the ......”

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Mar 02,2016
Minithumbup
By: 'Mr'
Mar 02,2016
1 people found
this helpful
From the get go this Estate agents and all the staff have been really great. Extremely friendly, helpful, treated us like part of the Northwood family. This experience has been fabulous. Would highly recommend this Northwood branch and will not hesitate to use them in ...
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Comment on agent fees
Easy and affordable. Excellent way of handling the admin fees.
Was this helpful? Yes
By: Jonathan
Mar 02, 2016
View all comments (1)
Hi Mr & Mrs Dirker, Thank you very much for your lovely feedback and for taking the time to post it. It was a pleasure to help secure your new St Johns home for you and we all hope that you are settling in well. We wish you much happiness and hope that Miss Dirker's new bedroom meets with her approval. Best wishes from all the Northwood team. ...

“Helen & Sophie offered a very friendly professional service, it makes ......”

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Jan 26,2016
Minithumbup
By: 'Mike'
Jan 26,2016
1 people found
this helpful
Helen & Sophie offered a very friendly professional service, it makes a welcome change to deal with such helpful people at what is a stressful time. I would not hesitate to recommend them. A big thanks...
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Was this helpful? Yes
By: Jonathan
Jan 26, 2016
View all comments (1)
Hello Mike, many thanks indeed for taking the time and trouble to leave a review for us. It is a pleasure to hear that you have been happy with our service and the help that Sophie and Helen in particular have been able to give you. I hope you are settling in well. Thanks again. ...

“I approached Northwood after seeing a property to let in ......”

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Jan 20,2016
Minithumbup
By: 'Linda'
Jan 20,2016
1 people found
this helpful
I approached Northwood after seeing a property to let in the ideal location of Worcester that I had been searching for. I have to say that I have had experiences of other Letting Agents in Worcester, but Northwood far exceeded all of my expectations. They ...
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Comment on agent fees
The fees are very good and this is reflected in their quality professional approach to detail.
Was this helpful? Yes
By: Jonathan
Feb 05, 2016
View all comments (1)
Hello Linda, Many thanks for taking the time to leave a review for us and for your kind comments. Moving house can be a stressful thing at any time of year so it is especially pleasing to hear that Sophie and Helen were able to make everything go smoothly for you and you were able to move in to your new home in St Peters ready for Santa. If you have any problems at there property, we are here to help. Kind regards. ...

“I am using Northwood in Worcester to manage my property, ......”

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Dec 10,2015
Minithumbup
By: 'Ben'
Dec 10,2015
1 people found
this helpful
I am using Northwood in Worcester to manage my property, the service I have received has been outstanding. Even before taking on the property they were more than happy to spend the time to assess the property and have detailed discussion with me, explaining every ...
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Was this helpful? Yes
By: Jonathan
Dec 15, 2015
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Hello Ben, Many thanks for posting a review and for your very kind and supportive comments which are very much appreciated. It is also particularly pleasing that you feel happy to recommend us to others. Thank you. ...

“Best letting agents we have been with very Fiction with ......”

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Dec 08,2015
Minithumbup
By: 'Sarah'
Dec 08,2015
3 people found
this helpful
Best letting agents we have been with very Fiction with what they do. We had a problem with the moving date which wasn't northwoods fault but they keep us update at all times. We have only been in 2weeks but they have sorted all problems ...
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Was this helpful? Yes
By: Jonathan
Jan 13, 2016
View all comments (1)
Hi Sarah, many thanks for your feedback and for taking the time to leave it although I hope that it is "satisfaction" that you have had with what we do rather than there being any "Fiction" involved. Oh the joys of auto spell checkers! We all hope you and your family had a lovely Christmas in your new home and if anything does arise, we are here to help. ...

“The ease with which the letting proceeded was a refreshing ......”

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Dec 07,2015
Minithumbup
By: 'Tristan'
Dec 07,2015
3 people found
this helpful
The ease with which the letting proceeded was a refreshing change to a normal letting procedure. Helpful staff, straightforward documentation and simple processes....
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By: Jonathan
Jan 13, 2016
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Hi Tristan, thanks for your very positive review and for taking the time to leave feedback which is greatly appreciated. Hopefully you both had a wonderful Christmas in your new home and a lovely time on your holiday. Best wishes from all of us here. ...

“Jon met us at the property and was very helpful, ......”

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Dec 03,2015
Minithumbup
By: 'Esther'
Dec 03,2015
1 people found
this helpful
Jon met us at the property and was very helpful, but at the same time not pushy at all, he was happy to meet us at the property again for measurements even though they were very busy. Sophie dealt with all the admin, was very ...
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Was this helpful? Yes
By: Jonathan
Dec 03, 2015
View all comments (1)
Hi Esther, thank you so much for taking the time to leave a review for us and for your kind comments. It has been a pleasure to help secure a new home for you and I hope that all three of you are settling in well. Best wishes from all of us here at Northwood. ...

“sophie and john were both exceptional in their help in ......”

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Nov 26,2015
Minithumbup
By: 'Stuart'
Nov 26,2015
2 people found
this helpful
sophie and john were both exceptional in their help in the matter or this letting. This was the first time I had rented a property and the staff were professional friendly and supportive throughout. They both made the whole process painless and stress free. They ...
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Was this helpful? Yes
By: Jonathan
Nov 30, 2015
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Stuart, Many thanks indeed for taking the time to leave a review for us; it is very much appreciated and thank you also for your kind and positive comments. It has been a pleasure to help you with your search for a new home and I hope you will be very happy in the apartment. I also hope that it gets the thumbs up from the rest of the Adams crew! Best wishes from all of us here at Northwood. ...

“I am a first time tenant and found all the ......”

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Oct 28,2015
Minithumbup
By: 'Nicki'
Oct 28,2015
2 people found
this helpful
I am a first time tenant and found all the staff at Northwood extremely welcoming and helpful. They guided me through the whole process and were very quick to respond to all my questions. I would have no hesitation in recommending them to anyone looking ...
read full review
Was this helpful? Yes
By: Jonathan
Dec 03, 2015
View all comments (1)
Hi Nicki, Thank you for leaving a review for us and for your kind and positive comments. It means a great deal to all of us here. We know that moving house can be a stressful and sometimes even daunting process and we aim to hopefully make everything as stress-free and painless as possible for all involved. It is wonderful that you are happy to recommend us to others. I hope that you both have now settled in well and are enjoying your new home. Best wishes. ...

“We have rented two properties through northwood, on both occasions ......”

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Aug 31,2015
Minithumbup
By: 'jenny'
Aug 31,2015
3 people found
this helpful
We have rented two properties through northwood, on both occasions the staff have been extremely helpful and efficient. We had a smooth transaction between properties and northwood (specifically Lauren) helped us in sourcing our second home. Since then, Maria has helped us with various minor ...
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Was this helpful? Yes
By: Jonathan
Dec 03, 2015
View all comments (1)
Hi Jenny, Thank you for your positive review in August and for taking the time to post one. It is very much appreciated and are your comments. Let us know when you are ready for property number three and we will be very happy to help. Best wishes from all of us at Northwood. ...

“Northwood was easy to treat about all process on renting ......”

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Aug 31,2015
Minithumbup
By: 'Jose'
Aug 31,2015
3 people found
this helpful
Northwood was easy to treat about all process on renting this house. Good staff. Friendly. Good and fast on periodic inspection....
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Was this helpful? Yes
By: Jonathan
Dec 03, 2015
View all comments (1)
Hello Jose, many thanks for posting a review for us back in August and for your kind comments. We hope you and your family continue to be very happy in the property and if any issues do arise, we are here to help. Kind regards & Best wishes. ...

“Northwood are a great letting agents, very thorough with their ......”

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Aug 31,2015
Minithumbup
By: 'Samantha'
Aug 31,2015
2 people found
this helpful
Northwood are a great letting agents, very thorough with their work! We have had no problems with anything! Any minor issues have been adjusted quickly and hassle free!! We have nearly been with them a year now and have renewed our tenancy for another 12 months! ...
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By: Jonathan
Dec 03, 2015
View all comments (1)
Hello Samantha, many thanks for taking the time and trouble to post a review for us and for your support which is very much appreciated by everyone here. Pleased that we were able to help with the key situation recently also. We hope you will continue to be very happy at the house. Best wishes. ...

“If I have any problem, then I am sure they ......”

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Aug 29,2015
Minithumbup
By: 'Roland'
Aug 29,2015
1 people found
this helpful
If I have any problem, then I am sure they help me to sort it out. I am absolutely satisfied with them. I recommend them highly....
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By: Jonathan
Dec 03, 2015
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Hello Roland, many thanks for leaving a review and for your positive comments which are very welcome indeed. It was good to see you last week and I hope that everything continues to go well for you both. Best wishes from all of us here. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 2:33 PM 27/09/2023 by allAgents

Awards won by Northwood, Worcester WR1 1SA



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Northwood

Branch - Worcester Lettings & Estate Agents, Worcester, WR1