View all comments (1) Hi James, many thanks indeed for taking the time to post your feedback and for your positive and complimentary comments. I can't believe it is fast approaching two years since you moved in and it is all the more rewarding to read your review based on your experience of Northwood over that amount of time. We hope you and the family will continue to be very happy in your home for a long time to come. Best wishes from all of us. ...

View all comments (1) Hi Stuart, many thanks for taking the time to post a review of your experience with Northwood over the last 3 years and for your positive comments which are greatly appreciated. Customer service is at the heart of everything we do and our aim is very much to provide professional, friendly and helpful service. It is especially pleasing that you feel those things are exactly what you have had renting your home through us. We will be delighted to try and find you new accommodation as and when you n ...

View all comments (1) Hi Matt, Many thanks for posting your feedback on renting a property through Northwood Worcester and for your positive comments which are very much appreciated. We strive to give a professional, helpful and friendly service and it is great to hear that you feel that is exactly what you had from us. We hope you will be extremely happy in your new home and although it is not one that we are managing for the owners, we are here to help if you have any queries regarding the tenancy. Best wishes. ...

View all comments (1) Hi Reddevilfan (love the name!), thank you very much for taking the time to leave feedback and for your positive comments. It is especially pleasing to see you have rated out tenant fee as "Good". There is much in the media at the moment about tenant fees generally and some other companies charge over £600 for a couple to take a tenancy. Our fee is £200 including VAT for up to 2 adults as you know. I hope you are both settling in well to your new home in WR1 and hope you will be very happy the ...

View all comments (1) Hello Ben, Thank you for your kind feedback. As tenants since July 2013, we were pleased to be able to help you with early re-marketing which successfully saved you around six months' rent whilst you purchased your own property recently. We hope you and the family will be very happy in your new home. I would be interested to know what you feel we could have done better to achieve the final fifth star? Please feel free to contact me direct with any comments or suggestions. Many thanks again. ...

View all comments (1) Many thanks for your kind comments and for taking the time to post your feedback. It has been a pleasure to find tenants for you since 2011 and the excellent level to which the properties are presented has helped enormously in finding excellent tenants. Thank you. ...

View all comments (1) Hi Josh, It has genuinely been a pleasure to help you find a new home and I hope all three of you will be very happy there for a long time to come. Thank you so much for your kind comments (and also for the very scrummy doughnuts that did not last long!). Best wishes from all of us. ...

View all comments (1) Hi Paul, Many thanks for taking the time to leave feedback on your experience of letting through Northwood and for your positive comments which are very much appreciated. We hope you settle well into your new home and the wonderful amenities nearby might help a little in this process. Best wishes from all of us. ...

View all comments (1) Hi Genevieve, many thanks for taking the time to post feedback for us and for your positive comments which are very gratefully received. We hope you are settled into your new home now and that you will be very happy there. If you do have any issues, we are here to help. Best wishes from Northwood. ...

View all comments (1) Hello Jessie, Thank you do much for taking the time to post your feedback and for your kind comments. We hope that you are both settling in well to your new home and that you will be very happy there. If there are any problems, we are here to help. Best wishes from all of us. ...

View all comments (1) Hi Scotty, Many thanks for taking the time to leave a review and for your positive feedback and kind comments. We hope you are settling in well and enjoying your new home. Best wishes from all of us. ...

View all comments (1) Hi Alice, Many thanks for taking the time to post your feedback and for your kind comments. Hopefully the word "not" was not intended to be included given the very complimentary nature of the other words for which we are all very grateful. Hopefully you are settling in well to your new home and we wish you every happiness there. Best wishes. ...

View all comments (1) Hi GP, thank you for your positive feedback and kind comments. We are all very grateful and hope that you are enjoying the property and will be very happy there. If any issues arise, we will be happy to help. Best wishes. ...

View all comments (1) Hi Ash & Leigh, Thank you so much for taking the time to leave feedback regarding the service you have had from us so far and also for your kind comments. I know there were one or two teething issues when you moved in, as there often are, but hopefully you are beginning to settle in and we hope you will be very happy in your new home. If any problems do arise at any time, we are here to help. Best wishes. ...

View all comments (1) Hi Dave & Ellie, Thank you so much for taking the time to leave a review for us and for your lovely comments which are very much appreciated. I hope you are all settling in well to your new home and the new shower is working well. We all hope you will be very happy there with many fond memories to come. Best wishes. ...

View all comments (1) Hello Renee, Many thanks for taking the time to leave a review for us and for your positive feedback. We hope you will be very happy indeed in your new home which a certain little bird mentioned to Sophie that you already have looking lovely. With best wishes from all of us. ...

View all comments (1) Hello Richard, Many thanks indeed for your positive feedback and for taking the time to post a review, it is very much appreciated by all of us here. ...

View all comments (1) Hello Claire, many thanks for taking the time to leave a review for us and for your very kind comments which are very much appreciated. We hope you are enjoying living at the property. If there is anything we can do to help at any time, please do not hesitate to contact us. ...

View all comments (1) Many thanks for taking the time to post a review and for your kind comments. Hopefully you are settling in well to the flat and we hope you will be very happy there. We are here to help though if any issues do arise. With best wishes from all the Northwood team. ...

View all comments (1) Hello Pete & Rosie, Thank you so much for your kind comments and for taking the time to post a review, it is very greatly appreciated by all of us here. I hope that life in Aus is still treating you well and wish you and your family all the very best for a very Merry Christmas and a happy and healthy 2017. ...

View all comments (1) Hello Peter, many thanks indeed for taking the time to post a review for us and for your positive feedback which is greatly appreciated. With best wishes from all of us here for a very happy Christmas and 2017. ...

View all comments (1) Hello Ho4, Thank you for leaving a review and for your positive comments and feedback. I am proud to say that our set up fee of £200 inc. VAT for up to two adults and renewal fee of £50 inc. VAT are among the lowest charges of professional Worcester letting companies. I hope you continue to enjoy the service you receive from us. With best wishes from all the team for Christmas and 2017. ...

View all comments (1) Hello Hannah, many thanks for taking the time to post a review and for your kind comments. Northwood's aim is to provide a highly professional but also genuinely friendly service. It is very pleasing to hear that is exactly what you have received from us and from Sophie in particular. Wishing you a very Merry Christmas and a happy and healthy New Year from all of us here. ...

View all comments (1) Hello John, Many thanks for posting a review and for your feedback which is greatly appreciated. We strive to offer a professional and also friendly service for all our customers and clients. You came to us via recommendation of course which is tremendously pleasing also for Maria and me. Thanks again and best wishes to you all out there in Aus. ...

View all comments (1) Hi Sam, many thanks for taking the time to leave a review and for your kind comments. When Maria and I set up the business 13 years ago our aim was to provide a highly professional but also friendly service. It is great to hear that this has been your experience with Northwood. Thank you for your continued business. Best wishes from all of us here for Christmas and the New Year. ...

View all comments (1) Hello Karen, thank you so much for your kind comments and for taking the time to post your feedback, it is very much appreciated. It is also extremely pleasing (especially as we were recommended to you) that you have been happy to award us five stars for the service you have had. Best wishes from all of us. ...

View all comments (1) Hello Gergo, Thank you for leaving a review and for your positive feedback. We are very grateful and are pleased that you are happy in the property and with our service. Best wishes to you both for Christmas and for 2017 from all of us. ...