Worcester Lettings & Estate Agents, Worcester, WR1
4.9/5, 293 reviews
98% recommended
80% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003. We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. ... show more Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. Also that the decision to move home can often involve big life events such as a job relocation or family or relationship issues. Our aim is to make the process as simple and as hassle-free as possible for everyone, so if you are thinking of letting out your property or are a prospective tenant looking for a rental home, please get in touch and we will be happy to help.

We currently cover the following areas: Worcester City Centre, Barbourne, Northwick, Claines, Blackpole, Warndon Villages, St Peters, Norton, St Johns, Lower Wick, Droitwich and Malvern.

Northwood Worcester is a member of Safe Agent and use the Safe Agent Client Money Protection scheme for clients and customers and the redress mechanism provided by The Property Ombudsman. Further details available upon request.

* Winner of the allAgents Gold Award for Best Letting Agent in WR1 for 8 years in a row from 2014. A huge Thank you to all our customers and clients who have provided feedback via allAgents.

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 99% £242,000 £242,000
Lettings 96% 97% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 1 209 5 0 0 0 0 5 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
  • WR6
  • WR7
  • WR11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TDS SAGEagent
Latest Properties
Images & Videos

“Professional, friendly staff...”

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May 28,2019
Minithumbup
By: 'Kali'
May 28,2019
1 people found
this helpful
I cannot reccomend Northwood enough. Every step of the way, the staff have been helpful, supportive and nothing has ever been too much. Everything has been handled professionally, but in such a friendly manner too. Every time we have contacted each other regarding the property, ...
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“Super service...”

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May 03,2019
Minithumbup
By: 'Sophie'
May 03,2019
1 people found
this helpful
I have been a tenant for Northwood for over 2 years now. Their service is very professional and thorough. Always someone to speak to if there is a problem. Harriet is very friendly, approachable and helpful. I have nothing but good words and would advice to ...
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“Found suitable tenant for my property....”

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Apr 12,2019
Minithumbup
By: 'Hossein'
Apr 12,2019
2 people found
this helpful
Excellent agent, really happy with the service provided. Friendly team who made everything really easy and stress free. Would recommend to others....
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“Great estate agents - highly recommended...”

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Mar 28,2019
Minithumbup
By: 'Michael'
Mar 28,2019
2 people found
this helpful
Such a professional service. No complaints whatsoever, moving home is a stressful business but Northwood provide a service that removes some of the 'back of the mind' worries (such as electricity suppliers / council tax) that make a genuine difference to the experience. Couldn't recommend them ...
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Comment on agent fees
Excellent. Very competitive
Was this helpful? Yes
By: Jonathan
Mar 28, 2019
View all comments (1)
Hello Michael, customer service is genuinely the heart of our business. It is lovely to hear that the things we do as part of our service really do make a difference and ensure the process of letting a property is as stress-free as possible, which is very much the aim. Thank you so much for taking the time to post feedback. We wish you every happiness in your new home and if there are any issues, we are here to help. Best wishes ...

“A* Service from start to finish...”

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Mar 27,2019
Minithumbup
By: 'FBerry'
Mar 27,2019
2 people found
this helpful
Thanks to Northwood who dealt with our tenancy arrangements in a quick and professional manner. All correspondence was dealt with quickly, even allowing us into the property to measure space for white good prior to moving in. The inventory was very thorough and provided us ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan
Mar 28, 2019
View all comments (1)
Thank you so much for taking the time to post feedback of your recent experience with Northwood, it has been a pleasure to help. Inventories and property photographs are a very important part of the letting documentation and help to avoid potential disputes further down the line, We all hope that you are settling in well and will be very happy in your new home. Best wishes ...

“Great Customer Service...”

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Mar 07,2019
Minithumbup
By: 'Roisin'
Mar 07,2019
1 people found
this helpful
I highly recommend Northwood. Great customer service and Rob was very quick to sort out any problems in the flat. All staff were lovely to deal with and made me feel like I was in safe hands, so thank you for helping me get settled ...
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Comment on agent fees
Good
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“Great service...”

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Jan 31,2019
Minithumbup
By: 'Matt'
Jan 31,2019
2 people found
this helpful
Ive rented with northwood for 3 years now and i have to say the guys at northwood are friendly and great to deal with. Harriet responds to requests/questions fast and is always helpful. The communication is great. I would reccomend!!...
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Comment on agent fees
Average fees
Was this helpful? Yes
By: Jonathan
Feb 04, 2019
View all comments (1)
Hello Matt, thank you for posting feedback and for your kind comments. I can remember helping to clear out the old carpets from the property when you first viewed it and here we are 3 years later! Thank you for looking after the house so well. It is great that you have made it a lovely home for you and the boys. Best wishes & thanks from all of us. ...

“Barbourne Walk...”

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Jan 24,2019
Minithumbup
By: 'Sudds'
Jan 24,2019
2 people found
this helpful
Great customer service. Very polite and knowledgable. Fees more than competitive compared to other agents. And they make great tea! Would highly recommend....
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By: Jonathan
Jan 31, 2019
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Hi Sudds, thank you so much for taking the time to post feedback about your experience of renting a property through Northwood. It is great to hear that you found our fees to be more competitive than other agents but even better to hear that you enjoyed a great cup of tea with us! We love looking after our customers and when they feel looked after. Hope you are settling in well. Best wishes from all the team. ...

“Great service overall :)...”

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Dec 06,2018
Minithumbup
By: 'Kate'
Dec 06,2018
2 people found
this helpful
I've rented for many years through different agencies yet Northwood have by far outshone the others. Very professional, thorough, clear communicators, with easy and smooth processes in place and also don't charge fees for anything and everything under the sun except for the standard stuff! ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Jan 04, 2019
View all comments (1)
Hello Kate, Thank you so much for taking the time to post feedback of your experience of renting a property through Northwood and we all hope you have had a lovely first Christmas in your new home. It sounds obvious but as a business we deal with property and we deal with people and helping to match the two together. During viewings through to signing the tenancy agreement, it felt like the property was ideal for you and it was a pleasure to help. Best wishes from all of us. ...

“Superb...”

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Nov 12,2018
Minithumbup
By: 'Phil'
Nov 12,2018
1 people found
this helpful
Having rented the same property for 9 years through Northwood I cannot speak highly enough of all the members of their team. Courteous,helpful,knowledgeable and professional they are all a credit to the company I would recommend and use them again without hesitation 10/10...
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Was this helpful? Yes
By: Jonathan
Nov 28, 2018
View all comments (1)
Hi Phil, it has been a genuine pleasure for us to have been involved with your tenancy over very nearly a decade! It is a shame that the owners now need to sell the property but we hope you will be as happy in your new home as you have been in number 17. Thank you for taking the time to post feedback and for your very positive endorsement. Best wishes from the whole Northwood team. ...

“consistently excellent...”

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Oct 15,2018
Minithumbup
By: 'Christopher'
Oct 15,2018
1 people found
this helpful
Harriet has always provided excellent customer service and knowledge when i have approached her with any issues I have had. She resolves them efficiently and quickly, as though the problem were her own. She is very understanding, knows the industry well, and I truly believe ...
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Was this helpful? Yes
By: Jonathan
Nov 28, 2018
View all comments (1)
Hi Chris, Thank you for taking the time to post feedback about your dealings with Harriet and for your positive comments. There will always be maintenance and repair issues from time to time with any property and where things do go wrong, we will always try our best to get things sorted out as quickly as possible. Best wishes. ...

“Rob and Harriet were superb...”

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Sep 25,2018
Minithumbup
By: 'Aidan'
Sep 25,2018
2 people found
this helpful
Very empathetic and easy to deal with throughout the process. Quick in responding and really helpful even when some issues arose, Rob and Harriet were both great to deal with! Thank you!...
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By: Jonathan
Nov 28, 2018
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Hi Aidan, Many thanks for taking the time to post feedback about Rob and Harriet, it is much appreciated. We hope you have settled in well to your new home. Best wishes. ...

“Outstanding...”

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Sep 25,2018
Minithumbup
By: 'Elizabeth'
Sep 25,2018
2 people found
this helpful
I had a property through Northwood - that when I firstly met Rob. Due to my personal circumstances I needed to move ASAP. After showing me around the property to which he was polite, friendly and professional. I was very grateful how quick, efficient and ...
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By: Jonathan
Nov 28, 2018
View all comments (1)
Hi Elizabeth, many thanks for taking the time to post feedback about Rob and Harriet and for your positive comments. As you experienced when you first wanted to view the property, it requires a certain cooperation from an existing tenant but we always do our best to keep any inconvenience to an absolute minimum as Rob and Harriet did. Thank you for leaving the property in excellent condition and with new kitchen flooring too. We hope you have settled well in your new home. Best wishes. ...

“Very compassionate...”

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Sep 12,2018
Minithumbup
By: 'Leianne'
Sep 12,2018
3 people found
this helpful
Rob was very professional during the viewing of the house I now rent. Sarah has been very understanding of my personal circumstances and has catered to my family's every need. All the staff are a credit to Northwood. I would highly recommend Northwood....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan
Nov 28, 2018
View all comments (1)
Hi Leianne, Thank you for taking the time to post feedback about your experience of letting a property through Northwood and for your positive comments. It is very much appreciated and by Sarah and Rob in particular. We understand that moving house can be a stressful time and can involve stressful situations. We are here to help (but maybe not with delivering a Friday night takeaway!). Best wishes from the whole Northwood team. ...

“Brilliant service...”

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Sep 10,2018
Minithumbup
By: 'Harriet'
Sep 10,2018
3 people found
this helpful
Robert was very helpful and professional through the renting process, even going the extra mile to make the process easier. I can't fault the communication and the flexibility around viewings. I fully recommend Northwood, thank you...
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Comment on agent fees
Fair
Was this helpful? Yes

“Excellent professional service...”

Share on :
Aug 22,2018
Minithumbup
By: 'Katie'
Aug 22,2018
3 people found
this helpful
Rob and Sarah were both extremely helpful throughout the application and moving process. They were knowledgeable, professional and efficient which meant everything went very smoothly. I felt well informed throughout the whole process due to their excellent communication. Thank you!...
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Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Katie, Thank you for taking the time to post feedback about your experience with Northwood whilst finding and securing your new home. It has been our pleasure to help and we all hope that you will be very happy there. We strive to provide a highly professional and friendly service and Rob and Sarah were particularly pleased with your kind comments. Best wishes from all the Northwood team. ...

“An amazing agency with professional people!...”

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Aug 21,2018
Minithumbup
By: 'Daga'
Aug 21,2018
2 people found
this helpful
An amazing agency with professional people! I would like to say big thank you to the WHOLE TEAM in Worcester.:) Very professional staff from a viewing with Robert through all document process with checking and informing about an ongoing process with application. Collecting the keys ...
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Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
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Hi Daga, Thank you so much for taking the time to leave feedback on allAgents about finding a new home through Northwood Worcester. From the first viewing with and Piotr back in August, signing your tenancy agreement with you both 2 weeks later and helping you get settled in to your new home, it has been an absolute pleasure to help. We hope that you both will be very happy there for a long time to come. Best wishes from all of us at Northwood Worcester. ...

“Excellent service...”

Share on :
Aug 15,2018
Minithumbup
By: 'Nicola'
Aug 15,2018
2 people found
this helpful
I found Rob professional and knowledgable regarding letting my home. His guidance was excellent as it was the first time I had let my home. Thankyou...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Nicola, Many thanks for taking time to leave a review for us on allAgents. Your positive comments are very much appreciated and Rob was very pleased to help. We understand that renting out a property for the first time can sometime be a bit daunting and more so when it has been the person's home with all the attachment and memories involved that one does not have with a buy-to-let property. Thank you for choosing Northwood to take care of it for you. Best wishes from all of us. ...

“So helpful....”

Share on :
Aug 12,2018
Minithumbup
By: 'Rebecca'
Aug 12,2018
2 people found
this helpful
Harriet is so great. She is always there if we have any concerns or queries, and is always quick to get back to us. She is also really understanding about work and family life taking over (& how forgetful I am!)...
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Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
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Hi Rebecca, Many thanks for taking the time to post some feedback on allAgents especially as you have been busy getting married since moving into your new home!! Many congratulations from all of us at Northwood. We hope that the new Mr & Mrs Taylor will continue to be very happy at the property and wish you both the very best of luck. ...

“Brilliant Service...”

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Aug 10,2018
Minithumbup
By: 'Jack'
Aug 10,2018
3 people found
this helpful
Harriet has been fantastic at resolving a variety of issues whilst I have been a tenant through Northwood, with clear communication and promptly provided solutions. All members of the team are helpful, and will pick up and deal with problems in the absence of others ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Jack, Thank you for taking the time to post feedback and for your kind comments about the service you have had from us. It took a little bit longer than we ideally would have liked for the garden fence work to be completed after the storms and your patience at that time was very much appreciated. We hope you will continue to be very happy in your home for a long time to come. With best wishes from all the Northwood team. ...

“Above expectations...”

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Aug 09,2018
Minithumbup
By: 'Matt'
Aug 09,2018
2 people found
this helpful
Me and wife was put in a position of having to move to cyprus due to work commitments, the inevitable question arisen ( what to do with the house) at the time we was under a enormouse amount of pressure with work commitments. I decided to ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Matt, Many thanks for posting a review. Your positive comments are really appreciated by all of us here. I first came to see you at the house on 6 April 2017 and it has been a pleasure for us to help you through the journey of getting ready for and letting out your home nearly a year and a half later. We all hope everything goes really well for you during your time in Cyprus. With best wishes from me, Rob and the rest of the team. ...

“An amazing experience to rent a beautiful home....”

Share on :
Aug 08,2018
Minithumbup
By: 'Amy'
Aug 08,2018
2 people found
this helpful
The team at Northwood Worcester were amazing in helping us find our new home. They took into consideration everything we required and were quick to deliver. The application process was quick and ran very smoothly. What we liked about Northwood was their wasn't any hidden ...
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Comment on agent fees
The agent fees are very reasonable compared to other companies.
Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Amy, Many thanks for taking the time to post feedback of your recent house move and for your positive comments; they are very much appreciated. I am glad to hear you have settled well into your new home and hope you will continue to be very happy there. Thank you again and best wishes from all of us. ...

“Excellent Service...”

Share on :
Aug 07,2018
Minithumbup
By: 'Jane'
Aug 07,2018
1 people found
this helpful
Both Rob and Harriet have been invaluable in managing my property. They are both easy to communicate with and very helpful in every eventuality. I cannot recommend Northwood enough they have made my life so much easier. I would definitely recommend them and will continue ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Jonathan
Aug 09, 2018
View all comments (1)
Hi Jane, thank you for your kind feedback and positive comments. We have not been involved with your property for long and although it was already tenanted when you first came to us, there were issues that needed careful handling. It is all the more pleasing therefore that you have been so happy with our professional and friendly approach. It means a lot to Rob and Harriet in particular but thanks also from the whole team. ...

“Excellent, as always...”

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Aug 06,2018
Minithumbup
By: 'Sean'
Aug 06,2018
1 people found
this helpful
Jonathan, Maria and their team have been introducing tenants to my property for the past 13 years (that says it in a nutshell) - always helpful with advice and contacts for trusted contractors for maintenance works. They were recommended to me; it's a pleasure to endorse ...
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By: Jonathan
Aug 09, 2018
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Hi Sean, many thanks for taking the time to post feedback on your experience with Northwood over 13 years and for your wonderful comments. Happy customers who are willing to recommend us to others who then also become happy customers is truly the best thing for any business and makes us all here extremely proud and grateful. Thank you from all the team. It has been a pleasure to help. ...

“Rental property management - brilliant service from start to finish over 6+years....”

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Jul 23,2018
Minithumbup
By: 'Anita'
Jul 23,2018
2 people found
this helpful
Management of our Rental Apartment. The initial advice given regarding the best package for us was considered and balanced - we have had no cause for disappointment in the choice we made. The flat has only been without tenants for about one week in 6 years ...
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Comment on agent fees
Clearly laid out and explained. We thought them great value for money.
Was this helpful? Yes
By: Jonathan Edwards
Oct 10, 2018
View all comments (1)
Hello Anita & Richard, it has been a pleasure to look after your property for the last 6 years and thank you for that. I am so pleased that the last piece of the jigsaw has fallen into place with the sale of the flat opening up the next chapter of the "Bellfield Masterplan". I hope all goes well with your relocation "up North" and there will always be a tea or coffee available here when you are visiting Worcester. With very best wishes from Maria, myself and the rest of the team. ...

“Made moving less stressful...”

Share on :
Jul 09,2018
Minithumbup
By: 'Shelagh'
Jul 09,2018
1 people found
this helpful
We have been with Northwood for 2yrs and very happy, we have moved again and been helped by Robert and Harriet, both lovely people, helpful, funny, and nothing was too much trouble, credit to Northwood....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Oct 10, 2018
View all comments (1)
Hi Shelagh, Many thanks for posting feedback about your recent move and for your lovely comments; I am so pleased that we were able to help find a new home for you and Derek and that you have been able to stay with Northwood. Hopefully no boiler breakdowns this Christmas! Best wishes from all of us. ...

“Communicative and understanding agents...”

Share on :
Jul 04,2018
Minithumbup
By: 'KayMay33'
Jul 04,2018
1 people found
this helpful
We dealt with Rob when securing our rental property. Rob and the whole team kept us informed at a stressful time and continue to ensure we are happy in the property by dealing with any maintenance or repair issues immediately. All the paperwork is clear ...
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Comment on agent fees
Agents fees are fair and just and much cheaper then other agents I’ve used in Worcester
Was this helpful? Yes
By: Jonathan Edwards
Oct 10, 2018
View all comments (1)
Hi Kayliegh, Thank you so much for the lovely feedback. We are really pleased that you and your family have settled in your new home and that we have been able to help secure a longer tenancy for you. Hopefully Santa will have no problems landing in the garden! Best wishes from all the team. ...

“Mr...”

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Jul 03,2018
Minithumbup
By: 'Ron'
Jul 03,2018
2 people found
this helpful
I have been a landlord of 3 properties for more than 16 years. I used Jonathan / Northwood at the start of my business and I continue to do so today. Jonathan has always conducted himself and his business in a gentlemanly manner. As a landlord who lives ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Jul 04, 2018
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Hi Ron, it has been a pleasure to assist with your properties over the last decade and a half. Thank you for posting feedback of your experience with us over that time and for your kind comments which are very much appreciated. Best wishes from all of us. ...

“Highly Recommend...”

Share on :
Jun 28,2018
Minithumbup
By: 'Adam'
Jun 28,2018
0 people found
this helpful
Have been a tenant with Nortwood for 4yrs. Really helpful and friend staff never had a problem. Also available when needed. Cannot recommend highly enough....
read full review
Comment on agent fees
Very professional, friendly and down to earth.
Was this helpful? Yes
By: Jonathan Edwards
Jun 28, 2018
View all comments (1)
Hello Adam, Many thanks for posting a review and for your lovely comments. It has been a pleasure to help over the last 4 years and great that you and Jessica are moving onto your next chapter together as property owners. We wish you every happiness in your new home. Best wishes from all of us. ...

“Very Smooth Experience...”

Share on :
Jun 25,2018
Minithumbup
By: 'Jas'
Jun 25,2018
2 people found
this helpful
My partner and I recently secured a rental through Northwood. Rob and Sarah were able to assist in getting us into ths apartment at very short notice. The team were efficient and helpful...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Jun 26, 2018
View all comments (1)
Hello Jas, Many thanks for posting feedback and for your very positive comments. We hope you are settling in well to your new home. It was certainly a swift turnaround for you, just 5 days from putting in the application to signing the tenancy agreement. We are always keen to improve our service where possible and I would be interested to learn what we could have done better to have gained the fifth star? Please feel free to email me direct is you wish to at [email protected] Thank ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 2:33 PM 27/09/2023 by allAgents

Awards won by Northwood, Worcester WR1 1SA



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Northwood

Branch - Worcester Lettings & Estate Agents, Worcester, WR1