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Warminster, BA12
4.8/5, 182 Reviews
97% Recommended
96% sales valuation accuracy
93% sales fee satisfaction
Northwood West Wilts is a Letting and Estate agent in Warminster Wiltshire. We are a family owned franchise that has been established for over 13 year.s Our team of local lettings and sales experts are passionate about delivering an unrivaled service to landlords, vendors, buyers and tenants.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 96.00% | 93.00% | £133,000 | £480,000 |
Areas covered
- BA12
- BA13
- BA14
- BA15
- Bradofr on Avon
- Calne
- Chippenham
- Frome
- Melksham
- Mere
- SN11
- SN12
- SN14
- SN15
- Trowbridge
- Warminster
- Westbury
Address
Northwood
8 Market Place, Warminster, Wiltshire
BA12 9AN
01985220290
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Social Media
Members of
Rankings
Latest Properties
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Northwood Branches (View All 92)
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Excellent ...
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5 Star Review
By : 'Robert'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BA14
7 Sept 2018
People found this helpful0
Since moving to Northwood's last year I have received excellent service. My main contact, Jamie Connor is efficient, helpful and friendly. My dealing with other members of staff has been equally satisfactory. Any problems my tenants have had, have been promptly informed to me or dealt with by... Read Full Review
Comments on Agent Fees
The fees are standard for this market
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Nothing is too much ...
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5 Star Review
By : 'Sarah'
Services : Letting (As a Owner)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : BA12
6 Sept 2018
People found this helpful0
Northwood are the letting agents for my flat bought last year. Everyone in the office is both friendly and professional. I have had some maintenance problems and Kirsty has been unstinting in her support. She has worked extremely hard in order to resolve the issues and always with good humour. ... Read Full Review
Comments on Agent Fees
Competitive, reasonable
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Excellent ...
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5 Star Review
By : 'Happy'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BA14
4 Sept 2018
People found this helpful0
I have only recently joined Northwood but within a short time the staff, and in particular Tracey Hankin and Kirsty Mead have gone far and above the service I had experienced with my previous management companies. I believe I have finally found a truly professional company to manage my portfolio. ... Read Full Review
Comments on Agent Fees
Fair and competitive
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Sale ...
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5 Star Review
By : 'Chris'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BA12
31 Aug 2018
People found this helpful0
Our sale was relatively swift and easy. They were highly proactive at moving the conveyancing towards completion. I would highly recommend them to prospective... Read Full Review
Comments on Agent Fees
Good
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Highly ...
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5 Star Review
By : 'Giuseppe'
Services : Sales (As a Vendor)
Sold price : £480000
Would you recommend ? : Yes
Postcode : BA12
17 Aug 2018
People found this helpful0
My experience of Northwood is excellent. Our property was on the market for a significant period of time so we decided to change agents. From meeting Will I got a great understanding of the benefits that Northwood brings to a seller and signed up straight away. Northwood found a buyer within a week ... Read Full Review
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By : Will Brougham
17 Aug 2018Thank you for your positive feedback we really appreciate...
Great ...
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5 Star Review
By : 'Stacey'
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : BA13
9 Aug 2018
People found this helpful0
Great service by both ladies! Friendly, can't do enough for you attitude! Sasha first found me the propriety when I was looking to originally move, as I was moving from Plymouth it was difficult for me to visit the area on a regular basis so majority of the move was done over email which made ... Read Full Review
Comments on Agent Fees
The agent fees I feel are very reasonable! No hidden costs and everything is explained regarding costs and deposits before moving in.
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Quick ...
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5 Star Review
By : 'Laura'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BA14
8 Aug 2018
People found this helpful0
I emailed about some needed repairs and received a response the next day with information of bookings that have been made to resolve the issues. I just needed to confirm... Read Full Review
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Boiler ...
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5 Star Review
By : 'Carolina'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BA13
8 Aug 2018
People found this helpful0
Yesterday I report that my boiler was faulty and today the electrician came here. Top and fast service. Thank you... Read Full Review
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Helpful and quick ...
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5 Star Review
By : 'hung'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BA14
4 Aug 2018
People found this helpful0
Jamie is very helpful and quick in replying email. Efficient and nice customer service. Easy to arrange the viewing appointment as... Read Full Review
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Excellent ...
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5 Star Review
By : 'Sylvia'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BA14
3 Aug 2018
People found this helpful0
Jamie was very helpful and professional throughout the viewing. He explained everything clearly and answered all our questions during the viewing for myself and my... Read Full Review
Comments on Agent Fees
Good
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By : Fiona Bradbury
3 Aug 2018From everyone at Northwood Warminster, thank you so much for taking the time to give us your feedback, we really appreciate your...
Good ...
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5 Star Review
By : 'DS'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BA14
2 Aug 2018
People found this helpful0
Timely response in communication; proffesional and friendly approach; relevant and clear handouts with relevant information as dates, fees, ammenities... Read Full Review
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Issues ...
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5 Star Review
By : 'James'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BA12
1 Aug 2018
People found this helpful0
We had a leak in the bathroom but Kirsty was very helpful and professional in dealing with the issues we had, organised speedy repairs and communicated... Read Full Review
Comments on Agent Fees
Fair
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Smooth ...
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4 Star Review
By : 'A'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BA11
1 Aug 2018
People found this helpful0
It would be very unfair to specify any particular member of staff or directors as my experience has shown they all go the "extra mile" to complete a task. Therefore they all deserve the well earned title of "Smooth... Read Full Review
Comments on Agent Fees
Their fees are about average for the area.
Comments (1)Was this helpful?:
By : Fiona Bradbury
1 Aug 2018This feedback is great for everyone concerned and on behalf of the team, thank you so much for taking the time to review...
Smooth ...
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4 Star Review
By : 'A'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BA11
1 Aug 2018
People found this helpful0
It would be very unfair to specify any particular member of staff or directors as my experience has shown they all go the "extra mile" to complete a task. Therefore they all deserve the well earned title of "Smooth... Read Full Review
Comments on Agent Fees
Their fees are about average for the area.
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Excellent ...
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5 Star Review
By : 'Tess'
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : BA14
26 Jun 2018
People found this helpful0
I would just like to say how helpful and friendly Kirsty was when viewing the property she arrived on time went the extra mile to help.Everbody I have spoken to at this company are so nice it's been a real pleasure to rent from Northwood Thank you... Read Full Review
Comments on Agent Fees
Good
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Brilliant! ...
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5 Star Review
By : 'Charlie'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BA14
25 Jun 2018
People found this helpful0
Kirsty is brilliant. Always helpful and goes the extra mile to get things resolved professionally. Would highly recommend. Thank you... Read Full Review
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Fast ,efficient friendly ,a ...
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5 Star Review
By : 'Pauline'
Services : Letting (As a Tenant)
Rent PCM : £825
Would you recommend ? : Yes
Postcode : BA12
30 May 2018
People found this helpful0
From the moment of contact she have us detailed information on renting out new property,explained every step of the process clearly and very professionally.excellent service.nothing was too much trouble.We are very grateful.Thank you so much... Read Full Review
Comments on Agent Fees
Average.
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Fantastic Customer ...
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5 Star Review
By : 'Natasha'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BA14
11 May 2018
People found this helpful0
Kirsty was fantastic throughout the whole process of finding us a new property to move into. What could have potentially been a very stressful time Kirsty was able to secure us a new property in a very short space of time. Kirsty has been nothing but professional, friendly and informative keeping... Read Full Review
Comments on Agent Fees
Good
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Fabulous ...
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5 Star Review
By : 'B'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BA12
27 Apr 2018
People found this helpful0
Will has been an endless source of support and advice. His calm confidence has made a very tricky situation much more manageable. A true... Read Full Review
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A month after moving in, I ...
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4 Star Review
By : 'Dessie'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BA12
14 Feb 2018
People found this helpful0
A month after moving in, I have been very impressed by Northwood's attitude to its tenants. When a problem is reported to them then it has, in my case, been sorted to my satisfaction, within a few days. They are far better than the last two agents I have rented property from. They appear to be ... Read Full Review
Comments on Agent Fees
The fees may seem to be a little expensive but you get what you pay for. Higher fees mean better service with Northwood.
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Tenant Fees
Holding Deposit (per tenancy)
Maximum of 1 weeks rent (per tenancy) This may be a non-refundable payment This fee is non-refundable should you decide not to progress your application/sign your tenancy agreement within 15 Calendar days (unless otherwise mutually agreed) or if you have given false/misleading information on the application form or any applicant fails a Right to Rent check. It will be returned to you in the event the landlord is unable to proceed
Last Updated On 04/06/2019, 12:39 PM by 0
Security Deposit
- 5 Weeks Rent - This is to cover any damages, dilapidations & defaults on the part of the tenant during the tenancy. During the Tenancy (payable to the Agent) Payment of interest for the late payment of rent 3% above Bank of England base rate. During the Tenancy if permitted and applicable. Utilities – gas, electricity, water and sewerage Communications – telephone and broadband. Installation of cable/satellite. Subscription to cable/satellite supplier. Television licence. Council Tax.
Last Updated On 04/06/2019, 12:27 PM by 0
Lost Keys
Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant, If extra costs are incurred there will be a charge of £15.00 per hour (Inc VAT), if appropriate, for the time taken replacing any lost keys or security devices
Last Updated On 04/06/2019, 12:30 PM by 0
Variation Of Contract((Tenant’s Request)
£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments.
Last Updated On 04/06/2019, 12:36 PM by 0
Change of Sharer
£50 (inc VAT) per replacement tenancy or any reasonable costs incurred if higher: To cover the costs associated with amending the tenancy agreement to reflect the change.
Last Updated On 04/06/2019, 12:37 PM by 0
Variation Of Contract((Tenant’s Request)
£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments
Last Updated On 04/06/2019, 12:38 PM by 0
Early Termination
If authorisation is given allowing you to vacate the premises before the expiration of any tenancy agreement, you may be liable for the following: i) Rent up to the date on which the premises are re-let or the expiration of the tenancy agreement, whichever is the sooner ii) Council tax, water rates, gas and electricity charges along with any other bills which are your responsibility under the tenancy agreement up to the date the premises are re-let, or the expiration of the tenancy agreement, whichever is the sooner iii) There will be a charge, if appropriate, for the landlord’s costs for re letting the property. iv) These costs will be no more than the maximum amount of rent outstanding Other permitted payments. Any other permitted payments not included above, for breaches of contract or under the relevant legislation including contractual damages.
Last Updated On 04/06/2019, 12:38 PM by 0
Permitted Payments
Please note: Should you report a maintenance issue with the property and a contractor is called out and their investigations find that the fault has been caused by the tenant/s or an associate of the tenant/s, or alternatively no fault exists, any cost for this call out will be the responsibility of the tenant/s. Northwood reserve the right to deduct any unpaid monies from the deposit.
Last Updated On 04/06/2019, 12:39 PM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Members of the Property Ombudsmen.
Complaint is put in writing and addressed to the Director.
If not satisfied with the response then write to the Property Ombudsman.
Last updated at 2/3/2020, 5:49:22 AM by allAgents
