The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 81 Reviews
77% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
61% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £121,750 | £475,000 |
| Lettings | 100% | 61% | £400 | £1,400 |
Northwood
43-45 Cross Street, Sale, Cheshire
M33 7FT
0161 973 1333




By : 'Paul'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WA15
What can I say, these guys worked incredibly hard on our behalf for a deal involving 3 parties, we also bought through them at the same time as selling our property, we sold for over our asking price and bought for under, couldn't of worked out better for us, Dan & Daniel are deal makers plain ... Read Full Review
By : 'Hall'
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : M33
Always quick and efficient response, professional manner and thorough service. Quick to repsond in case or problems, could perhaps be more proactive in anticipating future... Read Full Review
By : 'Polly'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : WA15
They competently managed firstly the initial refurbishment of the property prior to letting, they then managed various tenants, certificates, repairs, etc without me having to travel over there to see to things myself. When it came to selling the property they managed to obtain a very good price... Read Full Review
By : 'Richard'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : M33
Rude. Poor service. Despite us ringing to confirm northwood did not turn up to prearranged viewing . The house owner was surprised when we knocked on their door which was embarrassing for us. No apology from Daniel but plenty of excuses as to why he hadnt met us as planned. Estate agents... Read Full Review
Been polite, acted as though the customer is more important than himself.
By : Daniel Harris
28 Oct 2013I am very sorry that you feel you have had a bad service from Northwood and I apologise for my late arrival and for any embarrassment this had caused. In explanation, I am sometimes late for an...

By : 'Carole'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M33
From the moment I picked up the phone to Northwood Estate Agents and spoke to Daniel I knew that fiinally I was in the hands of a professional. I was going through some turbulence in my life and Daniel explained my options for selling and/or renting which gave me both choice and flexibility. I... Read Full Review
By : 'Paul'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SK5
As a first-time landlord, I was quite sceptical about letting agents generally, but Northwood really stood out among those I approached. I used their Tennant Find service and I was very surprised with the sheer volume of viewings achieved once the property was advertised, and please with the... Read Full Review

By : 'Louise'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M33
I have used Northwood twice now for properties that I rent out and have been very happy with their service and the tenants they have provided for me. Dan at the Sale office has been particularly helpful whenever I have phoned for advice and I am happy to continue to use Northwood in the... Read Full Review
By : 'P'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M33
I used Northwood to act as Letting Agent for my property when I went to work overseas. I took up their Guaranteed Income option as I did not want to have to deal with any hassles with the property whilst based overseas. Under this scheme, they guaranteed me a monthly income, whether the apartment... Read Full Review


By : 'Beth'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M33
The property was in excellent, clean condition when I took it. All documentation (e.g. inventory) was very professional and clear. Whenever I had to contact the office, staff were polite and dealt with my query promptly, whether by telephone or email. The tumble dryer needed repair during my... Read Full Review

By : 'Simon'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M33
We had previously used another well known Estate Agent based in Sale but after a long spell with no viewings and the feeling of being forgotten about we decided to look elsewhere. Daniel at Northwood won us over with his excellent photography skills that showed off our house to it's true... Read Full Review
By : 'Mrs'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M337
When I started my search for a letting agency I spoke to five agents within the local area. Northwood immediately impressed, being the only company to demonstrate a rigorous process and documentation to back it up. Since engaging Northwood, I have had no regrets. Being an offshore landlord it is ... Read Full Review

By : 'Paul'
Services : 20
Would you recommend ? : Yes
Postcode : M5
Daniel Harris is a deal-maker. He really understood our needs and was not embarrassed to pursue our objectives to the end, meaning that we got the deal we wanted on terms most favourable to us. If you know want you want, Daniel is the man to make it... Read Full Review

By : 'Julie'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M33
My neighbour recommended Northwood in Sale when i was looking to rent out my property. Two years later i am very happy with the service,all the staff are very professional & all issues are dealt with promptly.I am currently living abroad however i have complete peace of mind & trust Daniel... Read Full Review

By : 'Shmuli'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M33
Northwood (Sale) is a excellent sales and lettings agency with a sound commercial approach to its clients' business. I was extremely impressed by the Adam's graft while Daniel's ability to see the bigger picture, coupled with his negotiation skills left me feeling that my property could not have ... Read Full Review

By : 'Virginia'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : M33
I was a first time a buyer looking to buy a property within the Sale area. All other estate agents were unhelpful in my pursuit of finding a property except Northwood. They were helpful and curteous throughout and answered all my questions very well. Daniel was friendly and professional and... Read Full Review
By : 'Hail'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M45
Great experience dealing with Northwood the staff are friendly and helpful and attend to any problems that may occur. Everything is dealt with in an efficient and professional manner. Highly recommend renting from... Read Full Review


By : 'Janet'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SK3
It is my first time selling a property and I was very unsure of the procedure. The staff at Northwood were very helpful and explained everything in a clear and easy to understand manor. I would recommend them to anyone who is looking to sell or let their... Read Full Review
By : 'Nikki'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M45
As a Landlady I am very satisfied with the service I receive from Northwood. They have managed to find a new tenant within 2 weeks of my previous tenant giving notice. They have always managed to get any information I require back to me quickly and they deal with all queries very professionally. I... Read Full Review
By : 'Brenda'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M33
Having just moved to Sale, Manchester with my job, I had to quickly find a rented property. Northwood were extremely helpful and friendly, and so pleasant to deal with. I would recommend Northwood to anyone seeking a property, whether to rent or... Read Full Review


By : 'Adam'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BL9
Having used Northwood for over 2 years now I couldn't possibly praise them enough for the work they have done, the speed they have worked at and the courtesy shown by them during any correspondence or communication. Whether it be Adam, Dan or Daniel, I have received A* service and actually have... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
<br>
Northwood aims to run a high calibre lettings and estate agency business.<br>
Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.<br>
We have a standard procedure for handling complaints which is as follows:-<br><br>
<strong>Making an initial complaint</strong><br><br>
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint must be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.<br><br>
<strong>Making a formal complaint</strong><br><br>
If for whatever reason you remain dissatisfied then you should:<br>
<strong>Write to us:</strong><br>
FAO The Complaints Officer<br>
Northwood GB Limited<br>
The Main Barn<br>
Cams Hall Estate<br>
Fareham<br>
PO16 8UT<br><br>
<strong>or E-mail us at</strong><br>
customerservice@northwooduk.com<br>
Please provide full written details of your complaint and copies of any supporting evidence.<br>
The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.<br><br>
<strong>Receiving your complaint</strong><br><br>
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.<br><br>
<strong>Resolving your complaint</strong><br><br>
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take approximately 21 days.
In our letter (the final viewpoint letter) we will explain:
• The outcome of our investigation.
• What we will do to put things right if we have made a mistake.<br><br>
<strong>Ombudsman Review</strong><br><br>
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter.<br>
The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process.<br>
Further details of the Property Ombudsman are available at www.tpos.co.uk
Last updated at 7/5/2018, 5:29:36 AM by allAgents