Northampton, NN1
4.9/5, 424 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

Looking to buy, sell, rent or let in Northampton?As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but ... show more Looking to buy, sell, rent or let in Northampton?
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £90,000 £3,299,500
Lettings 91% 96% £320 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
159 2 166 5 27 0 20 0 44 1
Areas covered
  • NN1
  • Northampton
  • NN6
  • NN2
  • NN7
  • NN3
  • NN10
  • NN4
  • NN5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
Latest Properties
Images & Videos

“Guaranteed rent...”

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Jun 13,2019
Minithumbup
Tina
By: 'Barker'
Jun 13,2019
1 people found
this helpful
We are moving abroad and took the guaranteed rent option with Northwood. A tenant was found quickly and everything taken care of for us...
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Was this helpful? Yes

“Efficient...”

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Jun 11,2019
Minithumbup
By: 'Gjk883'
Jun 11,2019
1 people found
this helpful
Over 15 years dealing with Northwood and always had the same honest efficient service. Always helpful and nothing seems to be too trouble for them....
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“Very helpful...”

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Jun 10,2019
Minithumbup
By: 'Nacho'
Jun 10,2019
4 people found
this helpful
She kept the new keys for us until we got back from holidays on Sunday and she was available for us on her day off. We are very grateful....
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Was this helpful? Yes
By: Northwood Northampton
Oct 08, 2019
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Thank you for feedback Nacho, we like ensure we are always around to help even on our days off! :) ...

“Fast & Efficient!...”

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Jun 10,2019
Minithumbup
By: 'Dan'
Jun 10,2019
1 people found
this helpful
Very happy with the service. Always receive a fast response with my requests so very happy in this respect. In particular, the correspondence is always friendly and this does make a big difference. Keep up the good work!...
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Comment on agent fees
The Agent's fees are low compared to others so well worth it.
Was this helpful? Yes
By: Northwood Northampton
Jun 11, 2019
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We really appreciate you taking the time to write us a 5 star review. we like to ensure all queries and issues are dealt with effectively and in a timely manner. ...

“Rental & Sales...”

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Jun 09,2019
Minithumbup
Tina
By: 'Kes'
Jun 09,2019
2 people found
this helpful
I have had my property on a guaranteed rental service with Northwood for the past 10 years and have been very pleased with the work they have done. As I live abroad it's been great to know that the property is in good hands & they have ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tina Tonna
Jun 10, 2019
View all comments (1)
It has been a pleasure to be of service to you and I am delighted that we could maximise your tenant rental to the point of sales completion. Thank you for your business over the past few years and your service feedback to reflect your experience. Best wishes for the future. Tina ...

“Excellent...”

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May 28,2019
Minithumbup
By: 'Neil'
May 28,2019
6 people found
this helpful
Louise is very professional and great at what she does, very efficient and always on hand to answer any queries. Quality customer service...
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Oct 07, 2019
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Thank you for your feedback Neil, we are glad to hear Louise is very professional. ...

“Exceptional!...”

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May 14,2019
Minithumbup
Tina
By: 'C.B'
May 14,2019
0 people found
this helpful
Lucy always manages to deliver a friendly service with her positive and driven attitude, always keen to get the job done....
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Comment on agent fees
Good
Was this helpful? Yes

“Five star service...”

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May 13,2019
Minithumbup
By: 'KC'
May 13,2019
6 people found
this helpful
All staff are always friendly and I am kept informed of anything going on without being bombarded with emails and phone calls. After a problem with a window on my property initially was going to cost hundreds, Louise investigated further on my behalf and was ...
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Comment on agent fees
The same as most agencies.
Was this helpful? Yes
By: Sharon P
Jun 06, 2019
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Professional and efficient. Kept informed when necessary without unnecessary emails and phone calls. Contract renewals, safety certificates, inspections etc kept up to date so we don’t have to worry. As landlords we feel in safe hands. Thank you. ...

“Good Ole Gal...”

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Apr 10,2019
Minithumbup
Tina
By: 'Northampton'
Apr 10,2019
0 people found
this helpful
she was really good and all that anyone needs to do this kind of job, i will recommend her to anyone....
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Comment on agent fees
average
Was this helpful? Yes

“Good Admin & Org Team...”

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Mar 27,2019
Minithumbup
By: 'ME'
Mar 27,2019
6 people found
this helpful
Twice Northwood have emailed me recently about changes in Govt legislation. The place is becoming a minefield for small time landlords like myself. Glad to see these guys are on the ball and help steer the landlord to calmer waters. Keep up the good work ...
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Comment on agent fees
FAIR
Was this helpful? Yes
By: Northwood Northampton
Oct 05, 2019
View all comments (1)
Thank you for your feedback, Northwood always ensure our landlords are kept up to date with new legislation and that everyone is compliant. ...

“Re-rental...”

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Mar 21,2019
Minithumbup
By: 'Rob'
Mar 21,2019
6 people found
this helpful
Very efficient service and kept well informed of all developments in a timely manner.rnCommunicated well between myself, exiting tenants and prospective tenants to allow handover of tenancy smoothly....
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Was this helpful? Yes
By: Northwood Northampton
Oct 05, 2019
View all comments (1)
Northwood take pride in the services we provide and like to ensure we keep all parties updated, thank you for your feedback Rob :) ...

“Friendly and helpful...”

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Mar 13,2019
Minithumbup
By: 'Graham'
Mar 13,2019
5 people found
this helpful
Very friendly on the phone and by email, she organised matters for me quickly and made helpful suggestions. As a newcomer to letting a property, I am very pleased with the help that I have received from all the staff members that I have dealt ...
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Comment on agent fees
So far, good value
Was this helpful? Yes
By: Northwood Northampton
Oct 05, 2019
View all comments (1)
Thank you for your feedback Graham, we are pleased to hear you are satisfied with our service and we will continue to ensure you have a great experience! ...

“Fast Service...”

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Mar 07,2019
Minithumbup
By: 'Me'
Mar 07,2019
0 people found
this helpful
I am very happy that Lucy helped me to get my deposit back. She was very profesional and I am gratefull. Thank You....
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Comment on agent fees
Its good.
Was this helpful? Yes
By: Northwood Northampton
Mar 08, 2019
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Thank you for your lovely review. We are grateful we could be at service to you and wish you all the best for the future. ...

“Northwood...”

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Mar 05,2019
Minithumbup
By: 'ken'
Mar 05,2019
2 people found
this helpful
Jasmine is professional, happy to help and quick to respond. She is in charge of referencing Applicants to make sure they are suitable for my properties, she keeps me informed throughout the process. Lucy is always very helpful, keeping me updated when there are issues ...
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Comment on agent fees
average
Was this helpful? Yes
By: Northwood Northampton LTD
Mar 05, 2019
View all comments (1)
Thank you for your kind words Ken! We're pleased to hear that Lucy and Jasmine have been of great service to you. We really appreciate you taking the time to write a 5 star review! ...

“Excellent Customer service...”

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Feb 21,2019
Minithumbup
By: 'Michael'
Feb 21,2019
5 people found
this helpful
- Outstanding customer service - Efficient and attention to details - Excellent communicator As a landlord, I would not hesitate to recommend Northwood and Louise to potential clients. Louise ensures that all contracted work within her domain is done to the highest standards....
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Was this helpful? Yes
By: Northwood Northampton
Feb 22, 2019
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Dear Michael thank you for kind words, we really appreciate your 5star feedback! Don't forget if you recommend a landlord you will receive £100 from us! ? ...

“Helpful & considerate...”

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Feb 11,2019
Minithumbup
By: 'Dan'
Feb 11,2019
1 people found
this helpful
Thought recent dealings with Lucy, I have found her to be extremely helpful and prompt when my housemate & I have had queries or requests. She has also been very considerate when arranging for contractors to visit the house and for quarterly inspections....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Feb 11, 2019
View all comments (1)
Thank you for your very kind words and taking the time to write this 5 star review Dan Bentley, we like to ensure all maintenance is dealt with effectively and in a timely manner. ...

“Clarity of renting a property!...”

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Feb 01,2019
Minithumbup
By: 'Owen'
Feb 01,2019
2 people found
this helpful
From start to finish, Brogan Homer was (is) Amazing! She treated me with understanding, in a clear and precise manner, her professionalism is second to none! She talked me through the whole process in a Very efficient manner, I had no doubts along the way, ...
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Comment on agent fees
Agents fees aren’t too bad!
Was this helpful? Yes

“Excellent Customer Service...”

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Jan 22,2019
Minithumbup
By: 'Homerleigh'
Jan 22,2019
6 people found
this helpful
After experiencing a problem with my rental property, Louise reacted quickly and effectively, resolving it in a matter of hours....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Jan 25, 2019
View all comments (1)
Dear Homerleigh Property thank you for taking the time to share your experience. We at Northwood are always happy to help and like to ensure everything gets done within a timely manner :) ...

“Great service...”

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Jan 16,2019
Minithumbup
By: 'Raja'
Jan 16,2019
7 people found
this helpful
Best customer service and always happy to help. She will do her best to satisfy her customers and find the best solutions....
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Comment on agent fees
Not too bad.
Was this helpful? Yes
By: Erlan
Jan 31, 2019
View all comments (2)
I've been in contact with Louise for a few weeks now and she's probably sick of me but she is always there to help and has always provided excellent service. Very approachable and polite. Thanks Lou. ...

“A good full service...”

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Jan 08,2019
Minithumbup
By: 'J'
Jan 08,2019
3 people found
this helpful
I was looking for a total management service as the properties i was planning to let were not in the area i was currently living. They have fully met all my needs in a professional and friendly way, all of my enquiries have been replied ...
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Comment on agent fees
Their quote was not the cheapest , i would say their rates are normal for the industry and good for the service provided.
Was this helpful? Yes
By: Northwood Northampton
Jan 09, 2019
View all comments (1)
We are so happy to read we have met with your needs J Burr, and have found our service friendly and professional. It means a lot to us that you have taken the time to write a review and we look forward to a long and mutually beneficial relationship. Thanks again for your review and custom. ...

“Thank you...”

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Jan 07,2019
Minithumbup
By: 'Pradip'
Jan 07,2019
9 people found
this helpful
Very helpful and efficient. Thank you for the advance reminder and dealing with the maintenance aspect on a very reasonable price....
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Was this helpful? Yes
By: Northwood Northampton
Jan 25, 2019
View all comments (1)
Thank you for your kind words, we like to ensure all maintenance is dealt with effectively and in a timely manner. Feel free to recommend us for our services! ...

“Thanks from the southern hemisphere . . ....”

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Dec 10,2018
Minithumbup
By: 'Greg'
Dec 10,2018
2 people found
this helpful
I'd been privately managing a property from overseas for a number of years with mixed results. Katherine and the rest of the Northwood team have now taken on the management of the property and i have no hesitation in recommending their services with regards to ...
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Comment on agent fees
Well worth the money to look after my investment.
Was this helpful? Yes
By: Northwood Northampton
Dec 13, 2018
View all comments (1)
Thanks Greg, we're glad to hear we can be of service even when you are the other side of the world! Keep recommending us, it's much appreciated! ...

“Streamline, swift and very satisfied!...”

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Nov 30,2018
Minithumbup
By: 'Dan'
Nov 30,2018
3 people found
this helpful
My experience with Northwood in Northampton could not have been better. I found myself in a situation where I was looking for somewhere nice to be able to move in to as soon as possible. I seen an ad for a place to rent on ...
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Was this helpful? Yes
By: Northwood Northampton LTD
Dec 11, 2018
View all comments (1)
Thank you for taking the time to write such positive feedback! We are delighted to hear that Jasmine has been of great service to you and has helped make your move a stress-free experience! We pride ourselves in going above and beyond and hope you have settled into your new home! ...

“Wonderful Service...”

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Nov 26,2018
Minithumbup
Tina
By: 'Adam'
Nov 26,2018
2 people found
this helpful
Before commencing the renovation of our bungalow I asked Katherine for some advice on the extent of the renovation work we should undertake, likely price points depending on levels of investment etc. Her advice was excellent, including the nature of the engagement that she would ...
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Comment on agent fees
Fees are in line with the market - quality of service is excellent
Was this helpful? Yes
By: Northwood Northampton
Nov 27, 2018
View all comments (1)
Thank you for taking the time to write your review, we are very happy to hear you are impressed with our service and the entire team here at Northwood Northampton. Your recommendation matters, so...if you have a Landlord friend, colleague, neighbour, relation, in fact anyone who you know is interested in letting with us, simply give us their details and you could be £100 richer for it. If your friend goes on to rent through us, then the £100 is yours! ...

“Expert Advice...”

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Nov 26,2018
Minithumbup
By: 'Rob'
Nov 26,2018
2 people found
this helpful
I have a portfolio of but-to-let properties in Northampton and a reasonable knowledge of the market, but every so often I like to seek a professional opinion. Katherine always obliges with open and honest advice, even though Northwood might not benefit from it directly....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Northwood Northampton
Nov 27, 2018
View all comments (1)
Dear Rob, Thank you for your 5 star feedback! We try and accommodate all our customers, and are happy to help even if we're not benefiting from it. Feel free to stay in touch and ask for advice when you need it. ...

“Excellent Support...”

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Nov 24,2018
Minithumbup
By: 'Lisa'
Nov 24,2018
2 people found
this helpful
Northwood have let our property for the last 10 months and the service from Katherine has been exceptional! We have had a difficulty few months with the tenants not paying but the team at Northwood have guided and supported us throughout.We would recommend Northwood Estate ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Nov 27, 2018
View all comments (1)
Many thanks for your review. We are so glad you have been happy with our service, it can be so frustrating when a tenant isn't paying and we do our best to assist you in the these circumstances. ...

“Excellent Service...”

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Nov 23,2018
Minithumbup
By: 'Dr'
Nov 23,2018
1 people found
this helpful
Brogan is a sensible, polite, prompt, intelligent, understanding, responsive, smart and considerate agent. She knows how to go out of the way as well to assist the customer's cause...
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Comment on agent fees
OK
Was this helpful? Yes
By: Brogan Homer
Nov 27, 2018
View all comments (1)
Thank you for your kind review and lovely words. I am very happen to hear I have been of good service to you, it is important to me that you feel this way so thank you. Your recommendation matters, so...if you have a Landlord friend, colleague, neighbour, relation, in fact anyone who you know is interested in letting with us, simply give us their details and you could be £100 richer for it. If your friend goes on to rent through us, then the £100 is yours! ...

“Friendly and professional...”

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Nov 14,2018
Minithumbup
By: 'Keith'
Nov 14,2018
3 people found
this helpful
I deal with a number of agents across the County and I'm always happy to go into see Jasmine and the team at Northwood who are friendly and welcoming. Jasmine is highly professional, urbane and always happy to help out....
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Comment on agent fees
Not applicable.
Was this helpful? Yes
By: Northwood Northampton LTD
Dec 11, 2018
View all comments (1)
Thank you so much for your feedback Keith! We're glad to hear that Jasmine and the Team make you feel this way. ...

“Customer Service...”

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Nov 08,2018
Minithumbup
By: 'Reme'
Nov 08,2018
6 people found
this helpful
Keeps me updated with all appointments she makes with contracts and always follows up with an email. Lou is friendly and proffessional....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Northwood Northampton
Jan 25, 2019
View all comments (1)
Reme, we are pleased to hear that you have experienced a friendly and professional service, thank you for taking the time to write Lou feedback on her customer service! ...

“So helpful...”

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Oct 26,2018
Minithumbup
By: 'Laura'
Oct 26,2018
7 people found
this helpful
Lousie has been a star in helping us with our property. We are sure currently travelling in Asia and have had some issues with our floor and there were so many different parties involved. Louise saved us so much hassle (being in a different time ...
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Was this helpful? Yes
By: Northwood Northampton
Oct 26, 2018
View all comments (1)
This great feedback! Ensuring that all issues are hassle free is what we pride ourselves on, we pleased to hear that Louise has been so helpful. Thank you Laura!:) ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness

Awards won by Northwood, Northampton NN1 1HB



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Northwood

Branch - Northampton, NN1