Northampton, NN1
4.9/5, 424 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

Looking to buy, sell, rent or let in Northampton?As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but ... show more Looking to buy, sell, rent or let in Northampton?
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £90,000 £3,299,500
Lettings 91% 96% £320 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
159 2 166 5 27 0 20 0 44 1
Areas covered
  • NN1
  • Northampton
  • NN6
  • NN2
  • NN7
  • NN3
  • NN10
  • NN4
  • NN5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
Latest Properties
Images & Videos

“As a contractor it was refreshing to meet an agent ......”

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Jun 17,2017
Minithumbup
By: 'SK'
Jun 17,2017
5 people found
this helpful
As a contractor it was refreshing to meet an agent who was knowledgeable, courteous and professional when dealing with the maintenance of let properties. Her friendly manner and good organisation skills made my work easy to complete and the tenant happy. I look forward to ...
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Comment on agent fees
N/A
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By: Northwood Northampton
Jun 29, 2017
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Dear SK Property Services, Thank you for your review. As a contractor you are a very important part of our working day and we are very happy that we are able to assist in making your work load easier to manage by getting extra information beforehand. We also thank you for being a trust contractor for our tenants and landlords. ...

“Very informative information provided. Very helpful throughout the process. Great ......”

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Jun 16,2017
Minithumbup
Tina
By: 'Hannah'
Jun 16,2017
5 people found
this helpful
Very informative information provided. Very helpful throughout the process. Great customer service. Hope to deal with you in the future....
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Comment on agent fees
Unfortunately management fees were too high to proceed.
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By: Northwood Northampton
Jun 29, 2017
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Dear Hannah, Thank you for taking the time to leave a review. Your feedback is important to us. We are pleased you feel you have received a high level of service. ...

“Tash was very helpful and polite. She was quick getting ......”

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Jun 15,2017
Minithumbup
By: 'Dani'
Jun 15,2017
5 people found
this helpful
Tash was very helpful and polite. She was quick getting back to us and keeping us informed through all stages and any concerns we have had were dealt with and never left wondering what was going on. Very happy tenants, highly recommended....
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Comment on agent fees
Fair agency fees
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By: Northwood Northampton
Jun 29, 2017
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Dear Dani, Your kind words are much appreciated. We believe it is important to keep you updated with any progress in your application. We are happy that you are happy and we wish you luck. ...

“Since becoming a Northwood tenant, I have received nothing but ......”

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Jun 15,2017
Minithumbup
By: 'Happy'
Jun 15,2017
5 people found
this helpful
Since becoming a Northwood tenant, I have received nothing but amazing customer service. Tash kept me up to date throughout the whole referencing procedure. Signing the tenancy agreement electronically, gave me time to read through the agreement at home prior to me collecting my keys. ...
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By: Northwood Northampton
Jun 29, 2017
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Dear Happy Tenant Phillip, We are very pleased that you are happy with the service you have received from us. Don't forget the £100 cheque you received on your move in for recommendations. We wish you all the best in your new home! ...

“Northwood are very helpful and reliable. We have had some ......”

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Jun 15,2017
Minithumbup
By: 'Dan'
Jun 15,2017
5 people found
this helpful
Northwood are very helpful and reliable. We have had some maintenance done and Louise is so quick to get things sorted. We have no problems with communication and feel very satisfied 5***** service...
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Comment on agent fees
All fee's are very reasonable.
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By: Northwood Northampton
Jun 29, 2017
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Dan, Thank you for taking the time to leave a 5* review. Northwood Northampton's aim is to ensure all matters are resolved efficiently and you are kept up to date with the process. We are very pleased that you are satisfied with the service you have received. ...

“We used Northwood to manage our rental properties and couldn't ......”

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Jun 15,2017
Minithumbup
By: 'Northampton'
Jun 15,2017
5 people found
this helpful
We used Northwood to manage our rental properties and couldn't be happier. Fantastic service from start to finish. Very knowledgeable, polite and professional....
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Comment on agent fees
Good
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By: Northwood Northampton
Jun 29, 2017
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Dear Northampton LL, We are pleased you have received our award winning services. When managing properties for our landlords we aim to give them piece of mind that their property is being managed in the correct way. ...

“Having frequent dealings with Louise I can confidently say it ......”

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Jun 14,2017
Minithumbup
By: 'Dan'
Jun 14,2017
5 people found
this helpful
Having frequent dealings with Louise I can confidently say it is always a pleasure, she has a positive manor and takes pride in her work. Standards run very high, her service is prompt and accurate. I would highly recommend Louise and Northwood for their services ...
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Comment on agent fees
Good
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By: Northwood Northampton
Jun 29, 2017
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Dear Dan Smith, Thank you for your review. Northwood Northampton are proud to deliver a high standard of customer service and from your words we can see you've received this. ...

“I've found both Louise & Tash extremely helpful, friendly & efficient. They're ......”

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Jun 13,2017
Minithumbup
By: 'Richard'
Jun 13,2017
4 people found
this helpful
I've found both Louise & Tash extremely helpful, friendly & efficient. They're a credit to the agency & I would have no hesitation recommending them to others....
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Comment on agent fees
Excellent fee rates & no hidden charges, which is something that can't be said for most other agencies.
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By: Northwood Northampton
Jun 28, 2017
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Richard, Thank you for your review. We are very pleased you have received the service in which all of us here at Northwood have the satisfaction in giving. Also, please get recommending  ...

“I've had my flat managed by Northwood for a number ......”

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Jun 05,2017
Minithumbup
By: 'James'
Jun 05,2017
4 people found
this helpful
I've had my flat managed by Northwood for a number of years and have been very satisfied and impressed. All the staff are very knowledgeable, professional and very friendly. In particular Katherine Bond (Branch Director) has always been a fantastic help, offering expert advice to ...
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Comment on agent fees
Good value
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By: Northwood Northampton
Jun 28, 2017
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James Buswell, thank you for your review. All of us here at Northwood pride ourselves on delivering excellent customer service and from the words you have written it is evident you have received this. We are always here to answer any queries you may have and to keep you updated with anything relating to your property. We would also like to say thank you for saying you would recommend us. ...

“I have meet Becky on a few occasions and spoken ......”

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May 31,2017
Minithumbup
By: 'John'
May 31,2017
3 people found
this helpful
I have meet Becky on a few occasions and spoken to her on the telephone several times and have found her to be very professional helpful and knowledgable on the properties in the area . Nothing is ever to much trouble and she will always call ...
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Comment on agent fees
Fees are very reasonable
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By: Northwood Northampton
Jun 28, 2017
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Dear John, thank you for taking the time to write your review. It gives us great pleasure in hearing such positive feedback. ...

“I do feel relieved that I do not have to ......”

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May 08,2017
Minithumbdown
By: 'SS21'
May 08,2017
2 people found
this helpful
I do feel relieved that I do not have to deal with Northwoods again. From the day we moved in to the day we moved out I would not have a good word to say. The property was a complete and utter state on the ...
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Comment on agent fees
Fees inline with other agents
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By: Northwood Northampton
May 08, 2017
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SS21 - I am sorry to read your comments regarding your rental experience at Northwood and it is unfortunate that I have not had the opportunity to discuss this with you directly. On rare occasions we do have some challenges with properties when a tenant moves in and that is why we have a 3 day report of property defects after move in takes place. Once we have defects reported to us, we have a portfolio of accreditated contractors who undertake any works needed. I am not aware of any defects t ...

“I contacted Northwood in December 2016 and have had very positive ......”

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May 02,2017
Minithumbup
By: 'Kacey'
May 02,2017
4 people found
this helpful
I contacted Northwood in December 2016 and have had very positive service from them. Katherine Bond came to view the property and was very knowledgeable and friendly. I did not feel at all rushed and was able to ask lots of questions while never feeling pressurised. ...
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Comment on agent fees
I think they are similar to other agencies.
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By: Northwood Northampton
May 05, 2017
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Thank you Kacey for your 5 star review. Northwood are happy that the service you received was a positive one. We always aim to find tenants as quickly as possible however we still carry out our checks to ensure they are the right tenants. We again thank you for your kind words. ...

“As a tenant, Northwood is for me the best agency, ......”

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Apr 24,2017
Minithumbup
By: 'Azeeza'
Apr 24,2017
4 people found
this helpful
As a tenant, Northwood is for me the best agency, Becky and all the team are professionals, efficient and friendly. They always find a quick solution for any issue. If I become a landlord one day I'll certainly ask for their services. Thank you for ...
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By: Northwood Northampton
Apr 24, 2017
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Azzeza, thank you for taking the time to leave a review. All of us here at Northwood are happy that you feel you're with the best agent. We always aim to resolve any issues as soon as possible. We are also very pleased that you would use us if you were to ever become a landlord. ...

“Very polite helpful and professional lovly girl realy bubbley character ......”

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Apr 12,2017
Minithumbup
By: 'Helen'
Apr 12,2017
5 people found
this helpful
Very polite helpful and professional lovly girl realy bubbley character always ready to answer ant questions and very attentive glad to have met her...
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Comment on agent fees
Good
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By: Northwood Northampton
Apr 19, 2017
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Thank you for your kind words. It's nice to see such nice feedback for our staff. All of us here at Northwood pride ourselves on giving great customer service and this is been proven by us winning best letting agent 3 years in a row. ...

“Great staff and communications. Very helpful, giving useful advice and ......”

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Apr 10,2017
Minithumbup
By: 'jon'
Apr 10,2017
6 people found
this helpful
Great staff and communications. Very helpful, giving useful advice and always with a smile. Very knowledgeable and always willing to assist...
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Comment on agent fees
reasonable for the service provided
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By: Northwood Northampton
Apr 19, 2017
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Thank you Jon Walker for your kind words. We are pleased you feel we have been helpful with letting your property. We are here to guide and assist you and make it an easy experience for you. ...

“Many thanks to Tina for your sterling job in liaising ......”

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Mar 21,2017
Minithumbup
Tina
By: 'ML'
Mar 21,2017
6 people found
this helpful
Many thanks to Tina for your sterling job in liaising between my tenant and myself following a problem with the boiler in my rental flat. You did your best to ensure a fair result for both the tenant who had been inconvenienced and myself. Your ...
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By: Northwood Northampton
Mar 31, 2017
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Ml, it is very kind of you to leave such kind and positive comments. All of us here at Northwood always work to the best of our ability to resolve any issues in the quickest and smoothest way. We are pleased all is sorted now. ...

“Becky Tootell is an asset to your company! she has ......”

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Mar 10,2017
Minithumbup
By: 'Mr'
Mar 10,2017
6 people found
this helpful
Becky Tootell is an asset to your company! she has work her socks off to bring together the complex and difficult purchase of this property.Her Diligence, tenacity and flexible attitude greatly helped me with my purchase. Thank you. Mr T....
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Comment on agent fees
N/A
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By: Northwood Northampton
Mar 21, 2017
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Mr T, We appreciate your kind words and wonderful review. We are very pleased the sale finally went through and all the team at Northwood Northampton wish you the best of luck in your new home. ...

“Good service on a tenant query.A big thank you ......”

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Mar 03,2017
Minithumbup
Tina
By: 'Sean'
Mar 03,2017
6 people found
this helpful
Good service on a tenant query. A big thank you to Tina for a five star service. As a tenant of a Northwood managed property for three years now, I have always found their service to be prompt and professional. In my dealings with Tina, ...
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Comment on agent fees
Good
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By: Northwood Northampton
Mar 03, 2017
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Thank you Sean for your kind words. We also provide a service which we pride ourselves on, we always aim to resolve matters as quickly as possible We are very pleased you feel you have received this. ...

“Armed with an incredible patience, professionalism and perseverance, Becky has ......”

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Mar 02,2017
Minithumbup
By: 'Nicolae'
Mar 02,2017
6 people found
this helpful
Armed with an incredible patience, professionalism and perseverance, Becky has been constantly on top of the purchase process. Thanks to Becky's decipher views , with objective advice and guidance I am a happy owner off a home . Thank you....
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Comment on agent fees
Strongly recommend.
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By: Northwood Northampton
Mar 03, 2017
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Dear Nicolae, Thank you for taking the time to post your review and for your complimentary comments. We are very happy for you that you have now bought your first home. We are always here to offer advice through the sale process but will also help after, if your ever in need. ...

“Great service. Was so good I have migrated other properties ......”

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Feb 09,2017
Minithumbup
By: 'Jimmy'
Feb 09,2017
8 people found
this helpful
Great service. Was so good I have migrated other properties to Northwood. That process was completely managed by them as well so hassle free....
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By: Northwood Northampton
Feb 10, 2017
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Thank you for your review. We are very happy with your feedback and that the service you have received has made you transfer more properties to us. ...

“I have always found Becky to be knowledgeable and helpful. ......”

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Jan 24,2017
Minithumbup
By: 'Tom'
Jan 24,2017
7 people found
this helpful
I have always found Becky to be knowledgeable and helpful. She always comes back to me in a timely manner and I would recommend her without hesitation to anyone looking for sound advice....
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By: Northwood Northampton
Feb 10, 2017
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Thank you for your review Tom, We pride ourselves her at Northwood for delivering a fast and efficient service. Recommendations are also very appreciated. ...

“My husband and I found Katherine to be very helpful ......”

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Jan 23,2017
Minithumbup
Tina
By: 'LKS'
Jan 23,2017
8 people found
this helpful
My husband and I found Katherine to be very helpful and knowledgeable when she valued our house. Tina has also been supportive in the team's follow-on service. We can would recommend them to anyone selling their home....
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By: Northwood Northampton
Jan 23, 2017
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Thank you LKS for your review, Being knowledgeable is very important to us here at Northwood as we want to be able to bring the best figures etc we can, so your fully aware of the potential of your property. We are very humbled that you would recommend us and appreciate that. Thank you ...

“These two lovey ladies have looked after me from the ......”

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Jan 23,2017
Minithumbup
By: 'Maddison'
Jan 23,2017
6 people found
this helpful
These two lovey ladies have looked after me from the moment I was shown around my future by Becky, to the most friendly welcome each time I have needed to call the office by Georgia. A lovely team and I am extremely happy I have ...
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Comment on agent fees
Good
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By: Northwood Northampton
Jan 23, 2017
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Thank you Maddison Amy for your review, We are very pleased that you're happy with your decision of renting a property through Northwood. Delivering excellent customer service is very important to us and we are glad you have received this. ...

“Rented my proerty through Northwood for a few years, and ......”

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Jan 12,2017
Minithumbup
Tina
By: 'Kerry'
Jan 12,2017
8 people found
this helpful
Rented my proerty through Northwood for a few years, and was always very happy with their service. Recently had to call again to confirm some information, and they were very helpful....
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Comment on agent fees
Standard
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By: Northwood Northampton
Jan 23, 2017
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Thank you Kerry for your review, We are very pleased that you feel you have received great service. We are always here to help with any query whether that is over the telephone or in our office, where you can have a nice cup of tea. ...

“I have used Northwood for a numbers of years now ......”

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Jan 10,2017
Minithumbup
Tina
By: 'Ben'
Jan 10,2017
7 people found
this helpful
I have used Northwood for a numbers of years now and would not use another letting agent. They strike a fair balance between the needs of the tenant and the needs of the Landlord. They are responsive to issues raised and are personable and effective. ...
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By: Northwood Northampton
Jan 23, 2017
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Thank you Ben B for your review, We are pleased to have had your custom for the length of time we have and enjoy working alongside you to ensure your property is maintained to the standard we expect. We are satisfied that you are receiving all what we pride ourselves on giving.. Great customer service. ...

“Very friendly and efficient staff. The purchase of my property ......”

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Jan 09,2017
Minithumbup
By: 'Dr'
Jan 09,2017
7 people found
this helpful
Very friendly and efficient staff. The purchase of my property went very smoothly. Overall, this team offer a great service....
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By: Northwood Northampton
Jan 23, 2017
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Thank you Dr Allen for your review, We are pleased your purchase has now completed and we hope you enjoy your new home. We appreciate your kind words also. ...

“We have used Northwood for several years now. In the ......”

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Jan 05,2017
Minithumbup
By: 'Olivia'
Jan 05,2017
10 people found
this helpful
We have used Northwood for several years now. In the first instance to help let out our property (with a fully managed service), then to sell the property and assist in that process. We have been very happy with the service Northwood provides and would ...
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By: Northwood Northampton
Jan 06, 2017
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Thank you for your review. We are very pleased that you are happy with your time at Northwood and we are pleased you got to experience the service we offer for both lettings and sales. In regards to your sale, we pride ourselves in taking the stress out of selling for our vendors and buyers and we are pleased your sale went through as smoothly as it did. ...

“Great service, always happy to help.Made renting and being ......”

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Jan 05,2017
Minithumbup
By: 'John'
Jan 05,2017
8 people found
this helpful
Great service, always happy to help. Made renting and being a tenant a pleasure, and all branch staff deserve a mention!...
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By: Northwood Northampton
Jan 06, 2017
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Thank you for your review John B, We are pleased you found you time as a tenant with Northwood pleasurable. We like it to be a good experience for all of our tenants. ...

“The team was fabulous and everything worked out well.They ......”

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Dec 22,2016
Minithumbup
By: 'Nick'
Dec 22,2016
9 people found
this helpful
The team was fabulous and everything worked out well. They were really patient and supportive over the years managing the property and I'm pleased they were part of the successful sale. I wish the Northampton team all the best for the future. Thanks so much!...
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Comment on agent fees
Fees are fair and good value
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By: Northwood Northampton
Dec 22, 2016
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Nick, Thank you for your review. It has been great working with you over the years and we are pleased your sale has been a success. ...

“Hi ,I am Marius O we purchased a wonderful house ......”

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Dec 20,2016
Minithumbup
By: 'Marius'
Dec 20,2016
10 people found
this helpful
Hi , I am Marius O we purchased a wonderful house with Northwood; all the thins was perfect ,quickly and the service is a high quality standard!!! for the a very well job done! I recommend this estate agency to all my !! Happy Christmas and a ...
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Comment on agent fees
Very good!!!
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By: Northwood Northampton
Dec 22, 2016
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Marius O Thank you for your review Congratulations on the purchase of your new home. It was rewarding helping you with your purchase. We are also very pleased that you would recommend ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness

Awards won by Northwood, Northampton NN1 1HB



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Northwood

Branch - Northampton, NN1