The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 94 Reviews
95% Recommended
100% sales valuation accuracy
88% letting valuation accuracy
100% sales fee satisfaction
96% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £205,000 | £205,000 |
| Lettings | 88% | 96% | £325 | £1,400 |
Northwood
42-44 Wellington Street, Luton, Bedfordshire
LU1 2QH
01582 412141




By : 'Nelson'
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : LU2
We've been with Northwood for over 2 years and we couldn't be happier with the service. Everytime there was something, the answer was Quick and helpfull. If we ever go back to Luton, they will for sure be our... Read Full Review
By : 'Bev'
Services : Letting (Property Management)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : LU1
I rented out my house through Northwood in Luton under their Guaranteed Rental Scheme because I wanted stress free renting as I've had quite a few problems with tenants in the past. I'm so pleased I did. They really do make the whole experience stress free! They're always... Read Full Review
By : 'Natasha'
Services : Letting (As a Tenant)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : LU2
All staff at Northwood have been extremely helpful. All our checks etc were done within days and everything only took a week to process. Staff couldn't have been more helpful and kept me updated every step of the... Read Full Review

By : 'Lydia'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : LU1
The process for me to move into the property was very fast but professional. I would recommend Northwood to anyone who is looking to rent properties. Staff are very helpful and also... Read Full Review
The renting price and also agent’s fees for the property was very affordable for me. And the house was in such a clean state.

By : 'IH'
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : LU2
Kira was a pure pleasure to deal with. Friendly, professional, helpful. Cannot recommend Northwood enough, we had the most positive... Read Full Review
Reasonable

By : 'Barbs'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LU2
So far i sm very happy with the service i have received from Northwood staff. They are always willing yo answer any questions and always very polite. Thank... Read Full Review
Acceptable

By : 'Andrew'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LU3
When DWR merged with Northwood we were very apprehensive. The team at DWR were always so friendly and helpful. Plus they rated us their "Number One Tenants," so they are a hard act to follow! It's early days in our new business relationship, but it has been a painless transition so... Read Full Review
N/A

By : 'Lisa'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : LU4
I would highly recommend Northwood Estate agents to friends and family. They made my experience stress free, and able to find a new home for me and my son - whose amazed still since moving in. Just want to say a big thank... Read Full Review
Good
By : 'Samra'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LU2
We've been extremely lucky in having Ola as the person that has been dealing with us. She has been extremely helpful and has been really enthusiastic throughout the whole process. I definitely recommend this estate agent. Thank... Read Full Review

By : 'Elmira'
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : LU1
I was pleasantly surprised to see the variety of choices and informative website of the agency. It was a pleasure to communicate with very professional staff, such as Kira, who knows her job very well. I would recommend Northwood and agent Kira to all my... Read Full Review
Fee matches quality
By : 'Maza80'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : LU1
I cannot remember who my partner and i spoke with, she had blond hair, we were told we needed to be earning 2.5 times the annual rent to be accepted, or we would need 1 maybe 2 guarantours, my partner is disabled and i care for him, we didnt get a place because we recieve disability benefits,... Read Full Review
I dont agree with agency fees full stop, as if the rents for luton aren't high enough anyway!
By : Northwood Luton Ltd
25 May 2018Thank you very much for your comment. I am sorry that you feel this way but I can assure you we do not discriminate towards housing benefit tenants. We are currently renting to several housing...

By : 'Jay'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LU49
As a landlord of many years I have worked with many letting companies and agents. Keira was excellent. She provided very timely replies and was able to communicate clearly and effectively. She dealt with teathing problems diplomatically and fairely. Feedback was always given with prospective... Read Full Review
Acceptable but would expect a better preferatual rate for loyal customers and low service requirements. Perhaps adopt a refundable no claims discount fee set up. Whereby landlords get refunded an amount for low agent service usage. To encourage landlords to maintain properties.


By : 'Godhania'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LU4
During the process of letting the agent where very helpful. They checked the tenants, making sure that they where correct for the... Read Full Review
By : 'Rick'
Services : Letting (As a Tenant)
Rent PCM : £770
Would you recommend ? : No
Postcode : LU2
Avoid this ahency at all cost, they are liars, time wasters and the staff is very rude, I have never been shouted before by somebody from a letting agency before, but I assume that this is normal in Northwood Luton as the manager shouted at us twice and was very rude. I am happy I got my money back ... Read Full Review
Bad


By : 'jack'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LU15
luton northowoods is one of the best estate agents i have ever worked with, managing property from london is difficult but the team including del the manager and ela are amazing, communicate well, take care of the tenets and the landlord, no surprises with repairs and rent is always on time if not... Read Full Review
good
By : 'Ian'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LU2
So far so good can't not complain if there has been an issue it hasn't taken yourself long at all to sort the issue or issues... Read Full Review
Good


By : 'Jack'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LU1
Both Ela and Kira were incredibly helpful and courteous in assisting me in relocating within Luton and made what could have been a very uncomfortable experience quite... Read Full Review
The administration fees, whilst a necessary evil, were no more onerous than comparable fees from other agencies and were commensurate with the high quality of service received.

By : 'ZINI'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LU1
Kira Reader was nice towards me and my wife with the way she attend to us the moment we walked into the northwood office, her customer service is 100% am really happy work with her any time and any... Read Full Review
They are absolutely great Agent that you can every dream of,the fees is not bad at all.


By : 'Maria'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LU1
Excellent team, always polite, friendly and professional. Ela you are a star! Dell you rock! It's been a pleasure! All the... Read Full Review


By : 'Maria'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LU1
Excellent team, always polite, friendly and professional. Ela you are a star! Dell you rock! It's been a pleasure! All the... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 7/5/2018, 5:18:57 AM by allAgents