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Liverpool North, Liverpool L12
4.9/5, 566 Reviews
95% Recommended
96% sales valuation accuracy
92% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
Looking to buy, sell, rent or let in Liverpool?
Then look no further, we are Liverpool’s Proper Property People!
As a leading Liverpool estate agent, we\'re a professional team of local, friendly experts who are passionate about property. Being based in West Derby our sales team have an extensive knowl
edge of this area and the surrounding areas of Aintree, Fazakerley, Walton, Croxteth, Norris Green, Stockbridge Village, Kirkby, Clubmoor, Stoneycroft, Old Swan, Knotty Ash, Bowring Park, Huyton, Roby and Prescot. Our team is genuinely committed to guiding you through the process of buying and selling a propery, so no matter what your situation our team in West Derby will be happy to help you.
Our lettings property professionals provide a full range of services to met the needs of all landlords who decide to let their property for many different reasons, including homeowners looking to rent out their property, sellers who can\'t sell and need to move (accidental landlord) or an investment landlord. We offer a full range of property management and lettings schemes but we are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. As lettings experts we cover the whole of Liverpool including sought after city centre districts such as Princes Dock, Commercial, Central, Ropewalks, Queen\'s Dock and Riverside. We also cover the ever popular suburbs in the south of the city, including Princes Park, Sefton Park, Childwall, Aigburth, Mossley Hill, Allerton, Woolton, Garston, Grassendale, Hunts Cross and Halewood. With vast experience and knowledge of the whole of Liverpool property market, you can be assured that the service you receive is unparalleled.
Latest Reviews
Daniel Mcglashan
Joanne and Evie
Melissa Melissa
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 97% | £58,000 | £9,800,000 |
| Lettings | 92% | 97% | £295 | £6,224 |
Areas covered
- L10
- L11
- L12
- L13
- L14
- L28
- L4
- L5
- L6
- L9
- Liverpool
Address
Northwood
15 - 17 West Derby Village, Liverpool, Merseyside
L12 5HJ
0151 256 1035
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
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Northwood Branches (View All 92)
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5 Star Review
By : 'Rosie'
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : L19
26 Jul 2022
People found this helpful0
Rhea was great dealing with our last minute time pressures and questions. Very grateful and excited to get moved... Read Full Review
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Very professional and ...
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5 Star Review
By : 'Sean'
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : L14
22 Jul 2022
People found this helpful0
Very professional and friendly service by all the Northwood team. They deal with all matters in an efficient and timely manner and I would recommend them to landlords, tenants and anybody looking to sell or buy a... Read Full Review
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A big thank you to Rhea and ...
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5 Star Review
By : 'Mr'
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : L9
3 Jul 2022
People found this helpful0
A big thank you to Rhea and Jess. They comprehensively led us through all the steps required to let our property quickly. No task was a problem and they were happy to answer all queries in a pleasant and knowledgeable... Read Full Review
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Rhea was very nice and helped ...
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5 Star Review
By : 'Brandon'
Services : Letting (As a Tenant)
Rent PCM : £375
Would you recommend ? : Yes
Postcode : L20
1 Jul 2022
People found this helpful0
Rhea was very nice and helped me have a good understanding of the necessary procedures and was able to answer all my questions concisely. Very professional, concise and... Read Full Review
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Jess was approachable, ...
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5 Star Review
By : 'Laura'
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : L15
1 Jul 2022
People found this helpful0
Jess was approachable, friendly and quick to respond to our viewing appointment. She acted with courtesy and respect to all of our questions and queries. She secured the property of our choice and talked us through the process. Very happy with Jess and the... Read Full Review
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Satisfied ...
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5 Star Review
By : 'Peter'
Services : Sales (As a Vendor)
Sold price : £324000
Would you recommend ? : Yes
Postcode : L12
1 Jul 2022
People found this helpful0
I’ve just completed my house sale through Northwood and am happy to confirm my full satisfaction with the service provided from start to finish. The valuation proved to be spot-on, I gave Northwood a set of keys (the property was vacant) and they did the rest. An offer was accepted within ... Read Full Review
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Many thanks ...
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5 Star Review
By : 'gmrcoles@outlook.com'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : L11
29 Jun 2022
People found this helpful0
Many thanks to Joanne for all her help over the last 3 years with both our rental and subsequent sale of the property. Joanne has always acted extremely professionally and kept me informed of any issues in a prompt friendly manner and has been very easy to deal with. I have no hesitation in... Read Full Review
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Nothing is too much trouble, ...
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5 Star Review
By : 'Rod'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : L12
9 May 2022
People found this helpful0
Nothing is too much trouble, very professional and always polite and if they said they were going to do something they did it, been very understanding of our... Read Full Review
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Thank you ...
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5 Star Review
By : 'Carla'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L15
5 May 2022
People found this helpful0
I can’t thank Rhea from the Liverpool branch enough for all her help and support. I would absolutely use Northwood again and recommend them to my friends and family. Thank you to Jess... Read Full Review
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Brilliant service when ...
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5 Star Review
By : 'Clare'
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : L36
29 Apr 2022
People found this helpful0
Brilliant service when letting my house. Friendly staff who are very helpful. Any issues were dealt with professionally and... Read Full Review
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Excellent service for many ...
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5 Star Review
By : 'Colin'
Services : Sales (As a Vendor)
Sold price : £135000
Would you recommend ? : Yes
Postcode : L36
27 Apr 2022
People found this helpful0
Excellent service for many years letting out my property, and now with a very quick sale , Ruth Ledson and Joanne Smith kept me up to date with all aspects of the... Read Full Review
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Both Jess and Rhea have been ...
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5 Star Review
By : 'Cal'
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : L3
26 Apr 2022
People found this helpful0
Both Jess and Rhea have been amazing with the entire renting process. Both have answered all queries promptly and professionally over the phone and also in person. They've been a real help from start to... Read Full Review
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Really professional and ...
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5 Star Review
By : 'Steven'
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : L17
26 Apr 2022
People found this helpful0
Really professional and helpful with all aspects of property letting. I have used Northwood Liverpool to manage my property for over 10 years now and would recommend to... Read Full Review
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Excellent service really ...
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5 Star Review
By : 'Micah'
Services : Sales (As a Buyer)
Sold price : £181000
Would you recommend ? : Yes
Postcode : L13
21 Apr 2022
People found this helpful0
Excellent service really friendly and helpful. I dealt with Ruth Ledson and found her to be extremely professional and... Read Full Review
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Northwood is the ...
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5 Star Review
By : 'Barbara'
Services : Sales (As a Buyer)
Sold price : £110000
Would you recommend ? : Yes
Postcode : L28
18 Apr 2022
People found this helpful0
We have been looking for the right house for the past 2 years and so come across all kinds of estate agents. The staff at Northwood is always helpful & their communication is excellent, which is the most important thing to look for really. Thank you for all your help,... Read Full Review
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Joanne ...
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5 Star Review
By : 'Anthony'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L12
12 Apr 2022
People found this helpful0
Joanne was brilliant. She made the process so clear and easy to understand. The viewing was arranged really quickly too which was excellent. A very happy customer and would recommend to anyone! Thank you... Read Full Review
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After 3 years of dealing with ...
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5 Star Review
By : 'Gary'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : L11
28 Mar 2022
People found this helpful0
After 3 years of dealing with the West Derby Village office I'm happy to say that I'm still receiving the best service from them. Ruth and her team continue to provide a professional, efficient and friendly response to my enquiries at all times. I have no hesitation in recommending... Read Full Review
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Jess was very helpful and ...
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5 Star Review
By : 'Harmeet'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L8
25 Mar 2022
People found this helpful0
Jess was very helpful and informative. Also, made the overall book a viewing very simple and straightforward. Highly recommended... Read Full Review
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Life changing ...
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5 Star Review
By : 'Justine'
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : L13
24 Mar 2022
People found this helpful1
I am making a huge move from London to Liverpool to start a new job. I would like to say a HUGE thank you to Jess who has gone above and beyond to help me find the pertect property for all my needs!. Jess has been efficient, helpful and has guided me through this prosess with absolute... Read Full Review
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After recently having a ...
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5 Star Review
By : 'Eddie'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : L14
21 Mar 2022
People found this helpful0
After recently having a tenant move out, Northwood set about finding a new, suitable one. Jess was very helpful, keeping me up to date, and letting me know what was needed at the property, prior to re-marketing. The maintenance team in general, were also very good at getting these tasks... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We have a standard procedure for handling complaints which is as follows:
1. Making a complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Branch Manager. Your complaint will be acknowledged within 3 working days. The branch will conduct a full and thorough investigation and a full written response will be sent within 15 working days.
2. If you remain dissatisfied
If you feel the matter remains unresolved you should write to the Director at the relevant Northwood office explaining why you are unhappy with the response. The Director will conduct a comprehensive review of your complaint and will give a final viewpoint in writing within 10 working days.
3. Independent redress
In the unlikely event that you are still dissatisfied then you may refer the matter to the Property Ombudsman
4. What next?
You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 7/5/2018, 5:18:10 AM by allAgents
