The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 954 Reviews
99% Recommended
98% sales valuation accuracy
98% letting valuation accuracy
94% sales fee satisfaction
97% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 94% | £33,500 | £1,800,000 |
| Lettings | 98% | 97% | £374 | £2,250 |
Northwood
64 Harrogate Road, Leeds, West Yorkshire
LS7 4LA
01132392791




By : 'Rosey'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LS7
I have only positive comments to say about Northwood as my letting agent. My dealings were mainly with Jade Field who was always professional, personable and efficient with a solution focused approach. The team (Jade, Adam and Andy) always responded quickly to address any concerns or... Read Full Review
By : 'Sara'
Services : 3
Sold price : £400000
Would you recommend ? : Yes
Postcode : LS7
Northwood provided an impeccable service, getting our house valued and on the market in record time so we could secure our dream home we had found and put an offer in on. They sold our property at our preferred asking price in less than 3 weeks meaning our offer was then accepted. Charlotte, our... Read Full Review

By : 'Sara'
Services :
Would you recommend ? : Yes
14 Aug 2025We've recently completed a sale with Northwood and their service was impeccable. We needed to sell our house quickly to secure a property we'd put an offer in on and from valuation to sale, Northwood sold out property at asking price in 3 weeks! Charlotte, our sale negotiator, was also super... Read Full Review

By : 'Saj'
Services :
Would you recommend ? : Yes
31 Jul 2025Daniel has been absolutely fantastic, excellent service, very helpful with regards to the entire letting process and always available to address any questions. Really pleased to have Daniel supporting... Read Full Review
By : 'Paras'
Services :
Would you recommend ? : Yes
30 Jul 2025An overall pleasant experience so far dealing with Northwood in finding a place to rent! Jade was very... Read Full Review

By : 'David'
Services :
Would you recommend ? : Yes
25 Jul 2025Great service and very helpful. I would definitely recommend this Estate Agent. Give them a call! A special thanks to Karen Jakubovic for going the extra mile in helping me with... Read Full Review

By : 'David'
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : Yes
Postcode : LS17
Northwood are a great team and always very helpful. I am using them letting my properties and now selling them. Excellent... Read Full Review

By : 'Megan'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS7
Karen was incredibly helpful providing support through us purchasing our first property through Northwood. She kept us up to date throughout the process and advocated us via the solicitors, making everything much less stressful. The service provided was professional and personal, and we felt very... Read Full Review

By : 'Meg'
Services :
Would you recommend ? : Yes
25 Jul 2025Karen was incredibly helpful providing support through us purchasing our first property through Northwood. She kept us up to date throughout the process and advocated for us via the solicitors, making everything much less stressful. The service provided was professional and personal, and we felt... Read Full Review


By : 'F'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS6
I my property out via Northwood four years and have been very satisfied with the service I received. I decided to sell the property and Emily supported in the first stage of the process. I was very impressed with her professionalism and responsiveness, even staying in touch with everyone who put... Read Full Review
Happy with fees - it was not an easy sale and there was a lot of contact between everyone involved.

By : 'Joe'
Services :
Would you recommend ? : Yes
22 Jul 2025We purchased a property where Northwood were the selling agents last month. Our key contact there was Charlotte, and we were really impressed with her efficiency and in particular the regular communication we received from her. Charlotte, and the wider Northwood team, were a pleasure to deal with... Read Full Review
By : 'J'
Services :
Would you recommend ? : Yes
22 Jul 2025A really great estate agent team, would whole heartedly recommend! Got a nice welcoming gift and they were very kind enough to adjust the contract before I moved in to help out when I needed to move out. They are also very responsive via email and sort things out when they... Read Full Review

By : 'L'
Services :
Would you recommend ? : Yes
19 Jul 2025I switched to Northwood as a selling agent as I was not getting the results I needed from a previous agent. The difference was night and day. The Northwood sales team, Richard and Emily, are friendly, efficient, motivated, professional and data-driven in their approach. The professional marketing... Read Full Review


By : 'Izzie'
Services : Letting (As a Tenant)
Sold price : £1150
Would you recommend ? : Yes
Postcode : LS16
We’ve had a great experience with Northwood over the last year of our tenancy. They are super responsive, thoughtful and helpful. Whenever we have had issues with the property (e.g washing machine broke), they supported us and came to a solution very quickly. Jade has particularly been great... Read Full Review

By : 'Remy'
Services :
Would you recommend ? : Yes
8 Jul 2025Booking viewings with Northwood is far simpler than with any other estate agents I’ve dealt with. The automated system meant there was no endless back-and-forth, and missing each others calls! Emily was friendly, genuine, and transparent during the property viewing, which made the experience even... Read Full Review

By : 'LZ'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LS17
Brilliant Service. I am surprised by Daniel's professionalism, caring and efficiency throughout the process. I really appreciate... Read Full Review

By : 'Christy'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS7
We had a great experience working with Sion during our tenancy negotiation. He was incredibly helpful, clear, and responsive throughout the process, making everything feel very straightforward and stress free. His professionalism and friendly approach really stood out, and we felt supported every... Read Full Review

By : 'Khadijah'
Services :
Would you recommend ? : Yes
4 Jul 2025Emily was so helpful in organising viewing of the property and was even kind enough to stay past working hours to show me in detail and answer my questions. I didn’t feel rushed and she was so professional in her... Read Full Review

By : 'Helen'
Services :
Would you recommend ? : Yes
27 Jun 2025We chose Northwood as the agent for a probate sale, from the outset they were helpful and professional. Richard guided us through the process without pressure and once engaged facilitated viewings and ensured the marketing collateral showed the house to its best advantage. When we reached offer... Read Full Review

By : 'Jody'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS17
I had a great experience with Jade. Very helpful, professional, and easy to work with. Made the whole process smooth and stress free. Highly... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
customerservice@northwooduk.com
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 3/3/2025, 9:27:19 AM by allAgents