The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 869 Reviews
93% Recommended
100% sales valuation accuracy
99% letting valuation accuracy
84% sales fee satisfaction
97% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 84% | £25,000 | £1,070,000 |
| Lettings | 99% | 97% | £510 | £3,800 |
Northwood
5 London Road,, London, Greater London
SE23 3TW
02082999035

By : 'Joe'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE15
Very quick and smooth process throughout, really responsive and... Read Full Review
By : Justin
29 Jul 2023Much appreciated Jo, really pleased it’s been a smooth process and that you’ve found a really lovely spot you can call home for the foreseeable - all the best with the move and...
By : 'Barry'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE22
This must have been my ninth or 10th letting arranged through the Daisylets team. On each occasion it continues to be a pleasure and a privilege working with them. They never fail to impress, reassure and inspire me with confidence. I appreciate all your work, communication and... Read Full Review
By : 'Amandine'
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SE15
Maxine has always been a huge help. She is so special to me. She has been a fantastic support for the past 7 years. Her professionalism, attentiveness and kindness have been impressive throughout. I highly recommend her to anyone seeking a reliable and dedicated agent. Thank you for seven years... Read Full Review
By : 'Gabby'
Services :
Would you recommend ? : Yes
25 Jul 2023... Read Full Review
By : 'Billie'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SE20
Positive experience, friendly and easy to communicate with. I would recommend Daisy... Read Full Review
By : 'Lucia'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE22
Rebecca was very good at communicating with me and adapting to my needs as well as the new tenants. She is very friendly and professional. Always felt in good... Read Full Review
By : 'Henry'
Services :
Would you recommend ? : Yes
21 Jul 2023... Read Full Review
By : 'Jo'
Services : Letting (As a Owner)
Rent PCM : £2900
Would you recommend ? : Yes
Postcode : SE15
DaisyLets quickly and carefully helped me find new tenants for my property. They treated my house as a home and were very respectful, creative, encouraging and attentive in how they went about the letting process. They carefully listened to my needs and hopes and acted accordingly. They gave me... Read Full Review
By : 'Esme'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
Rebecca was fantastic, really helpful and knowledgeable and always available to answer any questions we had. Very professional and a lovely person... Read Full Review
By : 'Zoe'
Services : Sales (As a Buyer)
Sold price : £975000
Would you recommend ? : Yes
Postcode : SE23
We bought our house through Daisy Lets and couldn't have been happier with the help they provided - effectively communicating between ourselves and their clients - the vendors, and facilitating requests efficiently. They were a lovely team to deal with and were always very supportive through... Read Full Review
By : 'SE15'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B67
Rebecca was super helpful through the whole process. Arranged a virtual viewing for myself after I couldn't make it due to work. Fair process unlike other letting agents that operate on a first-to-pay basis. Very well thought out and flexible rental process-- specifically in terms of being... Read Full Review
By : 'Ian'
Services : Letting (As a Tenant)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : SE22
Great experience with Rebecca. Super friendly and organised, she made everything very... Read Full Review
By : 'Jack'
Services :
Would you recommend ? : Yes
7 Jul 2023After spending the previous few years dealing with unhelpful letting agents, the team at Daisy Lets is an incredible breath of fresh air. From the moment we walked into their office, they have been attentive, patient, helpful and genuinely lovely! They have answered all our questions and emails... Read Full Review

By : 'Sourabh'
Services :
Would you recommend ? : Yes
5 Jul 2023Rebecca was great throughout. Due to her our moving out was pretty... Read Full Review
By : 'Rhoda'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR1
Rebecca has been so helpful throughout this entire process. She has quickly answered any questions we might have and kept us up to date at the different stages of our... Read Full Review
By : 'Rob'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR
Maxine Segrue was very helpful and friendly. Thanks for your... Read Full Review
By : 'Adam'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
Rebecca was so helpful and knowledgeable about the property, she was very easy to work with and was friendly and personable and had answers for all of our questions. Couldn’t be happier with her... Read Full Review
By : 'Anonymous'
Services : Letting (As a Tenant)
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : BR1
Overall responsiveness was high, staff were welcoming and pleasant to interact... Read Full Review
By : 'Bernadette'
Services : Letting (As a Owner)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SE15
We have used Daisy Let’s for several years to find new tenants. This was done professionally and they found the tenants within a week! Justin was excellent liaising with ourselves and the tenants to ensure everything went through smoothly. Nella in the accounts was very helpful answering ... Read Full Review
By : 'Laurent'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE23
Rebecca was helpful and communication was great. Would recommend her as an estate... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.
Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.
All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings\/Sales\/Property Mangement\/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams
Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.
If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.
If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 1/16/2025, 11:40:25 AM by allAgents