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Birmingham Central, Birmingham B5

4.8/5, 132 Reviews
95% Recommended

90% sales valuation accuracy

92% letting valuation accuracy

100% sales fee satisfaction

88% letting fee satisfaction

Contact Us
As a leading Birmingham estate agent, we\'re a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. So whether yo
u have a specific lettings or sales question, want some honest advice or are ready to \"go for it\", get in touch with one of the team today.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales90.00%100%£95,000£220,000
Lettings92%88%£415£1,800
Areas covered
  • B1
  • B13
  • B15
  • B17
  • B18
  • B2
  • B29
  • B3
  • B4
  • B5
  • Birmingham
Address

Northwood
70 Bromsgrove StreetBirmingham, West Midlands
B5 6NU
0121 622 5066

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Northwood Branches (View All 92)
BRANCH ASSET
Managed ...

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5 Star Review

By : 'Vickram'
Services : Letting (As a Owner)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : B16

9 Jun 2018
People found this helpful0

I moved to use Northdwood after just over a year using another agent. From the start, Aaran and the team have been efficient and clear. Issues are dealt with proactively, while keeping me informed regularly - everything I would want from an agent managing my property. I am extremely happy with... Read Full Review


Comments on Agent Fees

Fees are in line with other letting agents, although service from Northwood is better.

Comments (0)Was this helpful?:
Fantastic ...

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5 Star Review
UserName

By : 'A'
Services : Letting (As a Tenant)
Rent PCM : £5
Would you recommend ? : Yes
Postcode : B5

30 May 2018
People found this helpful0

Nin and the whole team at Northwood made my move in quick and efficient, even assisting with ordering a bed!! Friendly staff nothing too much trouble. Would... Read Full Review


Comments on Agent Fees

inclusive fees no hidden extras

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I am extremely impressed with ...

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5 Star Review
UserName

By : 'Happy'
Services : Letting (As a Owner)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : B15

10 Mar 2018
People found this helpful0

I am extremely impressed with the service offered by Northwood. In short, 2 other letting agents were tasked with letting my property. With clear communication every step of the way, it was around 2 weeks before Aaron let my property! He is curteous and very good at his job! Well done Northwood!... Read Full Review

Comments (0)Was this helpful?:
I would recommend Northwoods ...

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5 Star Review

By : 'SatisfiedLandlord'
Services : Letting (As a Owner)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : B4

28 Feb 2018
People found this helpful0

I would recommend Northwoods to prospective landlords. The service is tailored to individual needs and I was treated in a polite and courteous way. I liaised closely with Aaran Ryatt and would commend him on understanding my circumstances and finding a tenant for my property so quickly. There was ... Read Full Review

Comments (0)Was this helpful?:
I would like to thank ...

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5 Star Review

By : 'Bekey'
Services : Letting (As a Owner)
Sold price : £210000
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : B54T

16 Feb 2018
People found this helpful0

I would like to thank Northwood for their expertise in both letting and selling my property. Allison carried out a professional service on the sale and completion of my property. Aaran Ryatt deals with my letting issues. Both of them are quick to respond, friendly to help. I was always on hand to... Read Full Review


Comments on Agent Fees

ok

Comments (0)Was this helpful?:
We first became aware of ...

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5 Star Review
UserName

By : 'James'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B15

15 Feb 2018
People found this helpful0

We first became aware of Northwood when they became the letting agents for a neighbouring property. Nin Rehal introduced himself to us and explained their role, and asked us to let him know immediately if we had any concerns regarding the letting of the property. Throughout the time he was... Read Full Review

Comments (0)Was this helpful?:
We have had a very good ...

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5 Star Review

By : 'Emanuele'
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : B1

25 Jan 2018
People found this helpful1

We have had a very good experience in applying to and starting a new tenancy in Birmingham with Northwood. Chloe and Aaron were very reliable, available to all our requests, and everything looked clear transparent. We are very satisfied and we would highly recommend the agency, thank you guys!... Read Full Review


Comments on Agent Fees

Ok

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Having had a handful of City ...

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5 Star Review

By : 'Steve'
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : B5

23 Jan 2018
People found this helpful0

Having had a handful of City Centre agents out to appraise my new BTL property, I was instantly drawn to Northwood's attention to detail and how their managed services would benefit my needs. Aaran was able to answer all my questions with confidence and had the ability to show how Northwood... Read Full Review


Comments on Agent Fees

Good

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I've recently let out my ...

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5 Star Review

By : 'Jack'
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : B66

23 Jan 2018
People found this helpful0

I've recently let out my apartment with Northwood and have been extremely pleased with the level of service so far. From the initial introduction, to finding a tenant, to my first months rent received, Northwood have been incredibly clear and helpful with any fees, services and processes etc... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Northwood has been very ...

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5 Star Review
UserName

By : 'Foosh'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B15

4 Jan 2018
People found this helpful0

Northwood has been very professional and efficient in helping us let out our apartment. They certainly lived up to their tag line so far, making us feel assured that they gave us their best attention at all times. We really appreciate their attention to detail and their guidance on the letting... Read Full Review


Comments on Agent Fees

Reasonable

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Allison and Nin carried out a ...

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5 Star Review

By : 'Great'
Services : Sales (As a Vendor)
Sold price : £129950
Would you recommend ? : No
Postcode : B14

14 Dec 2017
People found this helpful0

Allison and Nin carried out a professional service on the sale and completion of my property. Allison always kept me up to date with all the issues throughout the sale and was constantly pushing to get the sale completed in a timely... Read Full Review


Comments on Agent Fees

All fees were clearly noted and agreed before works commenced.

Comments (0)Was this helpful?:
Aaran was professional ...

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5 Star Review

By : 'Lucas'
Services : Letting (As a Owner)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : B5

12 Dec 2017
People found this helpful0

Aaran was professional throughout and very responsive towards enquiries and contact (email). I was constantly updated on the details, stages and prospect over the letting process. Overall everything was easy to manage and no problems for me so far. Would highly recommend Aaran's services to... Read Full Review


Comments on Agent Fees

I feel that the agent's fees is fair given the work carried out and what service is included

Comments (0)Was this helpful?:
My husband and I have been ...

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5 Star Review

By : 'Jess'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B66

8 Dec 2017
People found this helpful0

My husband and I have been very impressed by the professional service from Northwood. Communication with Aaran has been excellent throughout – responding to all our queries in a timely manner and making the process completely stress free. Very happy with the overall service and we would... Read Full Review

Comments (0)Was this helpful?:
Very easy to deal with, ...

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5 Star Review

By : 'Billy'
Services : Sales (As a Buyer)
Sold price : £128
Would you recommend ? : Yes
Postcode : B38

5 Dec 2017
People found this helpful0

Very easy to deal with, throughout the purchase of my purchase. Quick to respond, knew what was going on at all times. Very happy... Read Full Review


Comments on Agent Fees

NA

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I have been a customer for ...

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3 Star Review

By : 'Cinnamon'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B5

30 Nov 2017
People found this helpful1

I have been a customer for more than one year. The only reason I chose Northwood is that they rent property in Latitude. My impression of the staff is positive! they try to reply quickly to my emails. They're very friendly, lovely and take their job very seriously. During my tenancy... Read Full Review


Comments on Agent Fees

Very expensive

Comments (0)Was this helpful?:
We are relocating from London ...

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5 Star Review

By : 'Excited'
Services : Letting (As a Tenant)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : B5

4 Nov 2017
People found this helpful0

We are relocating from London so having to view places all in one day- came into Northwood and for the first time felt relaxed. We viewed a couple of properties with them and all questions were answered plus nice additional services such as sourcing electricity supplier to set us up and make life... Read Full Review


Comments on Agent Fees

I think the agent fees are reasonable and average in the market- haven’t had a checkout fee before so that’s one to consider but nothing extortionate

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After several years of ...

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5 Star Review

By : 'Nicolai'
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : B1

8 Oct 2017
People found this helpful0

After several years of working with Centrick Properties, lags in communication brought us to conclusion that it was time to find a more responsible and responsive agency to manage our properties in Central Birmingham. Having done an online research we shortlisted Northwood Birmingham along with... Read Full Review


Comments on Agent Fees

Not the cheapest on the market, but we were ready to pay that price for a comprehensive full management service pack.

Comments (0)Was this helpful?:
Chloe worked in a very ...

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5 Star Review

By : 'Tina'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B1

8 Sept 2017
People found this helpful0

Chloe worked in a very professional way. Very impressive. Highly recommend! The rent cost and service charges were reasonable as well. 5 star customer service for... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Very impressed with the high ...

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5 Star Review

By : 'Mark'
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : B5

25 Aug 2017
People found this helpful0

Very impressed with the high level of customer service from both Chloe and Aaron. Very responsive to my needs to rent my flat. Fees for letting are very reasonable. Let my property within 3 weeks. Very professional and trustworthy. Will use again when I need to re-let my flat. Thank you Northwood... Read Full Review


Comments on Agent Fees

Agent's fees are very reasonable. Would recommend to others.

Comments (0)Was this helpful?:
I would like to thank ...

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5 Star Review
UserName

By : 'Bish'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B15

13 Aug 2017
People found this helpful1

I would like to thank Northwood for their expertise in both letting and selling my property. They have a simple, straightforward and professional management style that made both processes very simple. They are a very approachable and friendly... Read Full Review

Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a standard procedure for handling complaints which is as follows: 1. Making an initial complaint Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days. 2. Making a formal complaint If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint. Write to us FAO The Complaints Officer Northwood GB Limited The Main Barn, Cams Hall Estate Fareham, Hampshire PO16 8UT E-mail us customerservice@northwooduk.com 3. Receiving your complaint We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing. 4. Resolving your complaint We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain: The outcome of our investigation What we will do to put things right if we have made a mistake 5. Property Ombudsman Review If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk

Last updated at 5/26/2017, 7:52:29 AM by allAgents

Awards won by Northwood, Birmingham B5 6NU

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