Worcester, WR1
4.9/5, 270 reviews
98% recommended
95% lettings valuation accuracy
98% lettings fee satisfaction
Northwood Worcester deals with people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003. A multi-award* winning specialist lettings company offering personal, professional and friendly service. We understand that letting out a property can seem daunting and the decision to ... show more Northwood Worcester deals with people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003. A multi-award* winning specialist lettings company offering personal, professional and friendly service.

We understand that letting out a property can seem daunting and the decision to move home can often stem from big life changes such a relocation due to a new job (sometimes from overseas) or can involve family or relationship issues. Our aim is to make the process as simple and as stress-free as possible for everyone so if you are thinking of letting out your property or are a prospective tenant looking for a new rental home, please get in touch and we will be happy to help.

We currently cover the following areas: Worcester City Centre, Barbourne, Northwick, Claines, Blackpole, Warndon Villages, St Peters, Norton, St Johns, Lower Wick, Droitwich and Malvern.

We are proud to be regulated by the Royal Institution of Chartered Surveyors and are a member of the RICS Client Money Protection scheme for clients and customers.

Northwood Worcester is a member of Safe Agent and the redress mechanism provided by The Property Ombudsman. Further details available upon request.

* Winner of the allAgents Gold Award for best letting agent in WR1 for 7 years in a row 2014 to 2020. A huge Thank you to all our customers and clients who have provided feedback via allAgents.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 95% 98% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
65 0 196 5 0 0 0 0 3 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS SAGEagent
Latest Properties
Images & Videos

“They were really quick to respond to any prob......”

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Sep 11,2019
Minithumbup
Robert
By: 'Thea'
Sep 11,2019
0 people found
this helpful
They were really quick to respond to any problems. Very friendly and helpful staff. Definitely would recommend to them to friends and family....
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“I have been with Northwood for over a decade ......”

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Sep 10,2019
Minithumbup
Maria
By: 'Heather'
Sep 10,2019
1 people found
this helpful
I have been with Northwood for over a decade and have always been absolutely delighted with the service they have provided. I feel totally assured and confident with them as my property letting agent. I have had contact with every member of staff and have ...
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“A very responsive letting agency..repairs car......”

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Sep 05,2019
Minithumbup
By: 'MR'
Sep 05,2019
1 people found
this helpful
A very responsive letting agency..repairs carried out quickly and efficiently. I've happily been in my current property for 2 years and look forward to many more with Northwood.. I would and have recommended to my friends...
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“Everyone i dealt with at Northwood made the w......”

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Aug 31,2019
Minithumbup
Robert
By: 'Ben'
Aug 31,2019
0 people found
this helpful
Everyone i dealt with at Northwood made the whole process very easy from start to finish. Always polite when in communication and efficient at replying to enquires. Would recommend to anyone........
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“I have always found Jonathan of Northwood, Wo......”

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Aug 31,2019
Minithumbup
Jonathan
By: 'Sarah'
Aug 31,2019
1 people found
this helpful
I have always found Jonathan of Northwood, Worcester, to be very professional, helpful and very knowledgeable about the Letting Industry and the Letting Laws. I have used Northwood for 13 years. Before I went onto the Platinum Scheme (which is the guaranteed rental fee each month, ...
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Was this helpful? Yes
By: Jonathan
Oct 28, 2019
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Hi Sarah, It has been a pleasure to be involved with your property and to have helped with your dad's property also. He is fondly remembered, a true gentleman. During the last 13 years, several sets of occupiers have enjoyed living at the house and it has changed and been upgraded along the way as part of its journey. Perhaps the biggest surprise we had several years ago however was to see what turned out to be a coffee table in the shape of a coffin in the conservatory - not something we see ev ...

“Rob let a property to me early this year and ......”

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Aug 31,2019
Minithumbdown
Robert
By: 'Sunnie'
Aug 31,2019
0 people found
this helpful
Rob let a property to me early this year and my experience with him and Harriet was fantastic. They were so professional yet personable. They made me feel totally relaxed in a highly stressful situation. Everything was done efficiently and quickly. Very happy....
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“Excellent agents, we have been using them for......”

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Aug 28,2019
Minithumbup
Maria
By: 'Pete'
Aug 28,2019
2 people found
this helpful
Excellent agents, we have been using them for 12 years and had superb service the whole time. The whole team are fantastic, supportive and friendly. Highly recommended agents....
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Was this helpful? Yes
By: Jon Edwards
Oct 08, 2019
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Hi Pete & Rosie, Thank you so much for posting a review of your (lengthy) experience with Northwood, it is very much appreciated as are your kind and supportive comments. It was great to chat when Rosie was back in the UK recently and catch up on how things goings with family life. To have grown up children now though (both of us) is quite scary as they were so little when I first came to see you all those years ago. So pleased that everything is going well for you. Thank you and best wishes fro ...

“Professional Letting Agents - Top Class - we ......”

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Aug 28,2019
Minithumbup
Jonathan
By: 'Adrian'
Aug 28,2019
1 people found
this helpful
Professional Letting Agents - Top Class - we have used Northwood for around 5 years now having previously used another company and have no complaints. Any queries are dealt with quickly and efficiently and we feel comfortable our property is in good hands....
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Was this helpful? Yes
By: Jon Edwards
Oct 08, 2019
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Hi Adrian, Many thanks for taking the time to post a review of your dealings with Northwood and for your kind comments which are very much appreciated. It is a pleasure to be involved with your property and I am grateful for the enjoyable discussions that we have had along the way. Thank you. With best wishes from the whole team. Jon ...

“Consistently Good ServiceI have used Northw......”

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Aug 27,2019
Minithumbup
By: 'Hannah'
Aug 27,2019
2 people found
this helpful
Consistently Good Service I have used Northwoods as my letting agents for almost five years and have found them to be approachable, fair and helpful during this time. They are considerate about my working patterns and communication preferences, and always follow up on any query ...
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Was this helpful? Yes
By: Jon
Oct 08, 2019
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Hi Hannah, thank you so much for your kind comments and for taking the time to post feedback on allAgents. Our aim when we first set up in 2003 was to give professional, helpful and friendly service and it is great that you have been happy with your choice to put your property with us. Thank you from all of us. Jon ...

“We rented with Northwood for just over 18 mon......”

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Aug 27,2019
Minithumbup
Robert
By: 'Luke'
Aug 27,2019
1 people found
this helpful
We rented with Northwood for just over 18 months and the level of service provided was superb. From the first viewing and up until our recent exit Northwood ( Jonathan,Rob & Harriet were our main points of contact) were extremely helpful, courteous and proactive. We had two ...
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Was this helpful? Yes
By: Jon Edwards
Oct 08, 2019
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Hi Luke, I remember well showing you around the apartment and running through how many bits and pieces were included in the letting. Thank you for looking after them all so well throughout the tenancy and for taking the time to post a review of your experience of renting through Northwood. It is much appreciated and we wish you all the very best for the future. Jon ...

“Excellent service friendly and helpful always......”

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Aug 26,2019
Minithumbup
By: 'Stephen'
Aug 26,2019
2 people found
this helpful
Excellent service friendly and helpful always kept me informed of progress. Very efficient found tenants quickly, everything was well organised from start to finish...
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By: Jon
Sep 28, 2019
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Hello Stephen, many thanks for your kind comments and for taking the time to post a review. It has been a pleasure to find two sets of tenants for your property and many thanks for your repeat business. We look forward to helping again in the future and although you manage your property yourself, we are always here if you need some help at any point. Best wishes. Jon ...

“Very thorough and trust worthy letting agent.......”

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Aug 26,2019
Minithumbup
Jonathan
By: 'Russell'
Aug 26,2019
2 people found
this helpful
Very thorough and trust worthy letting agent. I've been with them for two years and just signed up again for 3 more. Very helpful with any issues and clear explanations....
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Was this helpful? Yes
By: Jon
Oct 08, 2019
View all comments (1)
Hi Russell, thank you for taking the time to post a review and for your kind comments. It has been a pleasure to be involved in following the buy-to-let process with you through to letting the two properties and renewing the guaranteed rent contracts for a further 3 years giving you a total of 5 years of uninterrupted rental income. The peace of mind that you have enjoyed is what out guaranteed rent contract is all about. Best wishes from all of us. Jon ...

“The service is so efficient that renting out ......”

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Aug 24,2019
Minithumbup
By: 'Jackie'
Aug 24,2019
2 people found
this helpful
The service is so efficient that renting out my property is easy - I would highly recommend - Harriet is my contact and she is professional and friendly and gets the job done...
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“Having never rented before and unsure of the ......”

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Aug 23,2019
Minithumbup
By: 'Simon'
Aug 23,2019
1 people found
this helpful
Having never rented before and unsure of the process, Northwood took me through the process step by step, excellent on going service, would highly recommend....
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“Very polite & helpful all the way through fro......”

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Aug 23,2019
Minithumbdown
Robert
By: 'Stuart'
Aug 23,2019
1 people found
this helpful
Very polite & helpful all the way through from viewing through to completion. Everything handled on time & accurately & I was kept up to date all the way through. Very friendly service & would definitely recommend, especially Rob & Sarah....
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“I have just rented a flat in Worcester through Northwood. ......”

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Aug 23,2019
Minithumbup
Robert
By: 'Jonathan'
Aug 23,2019
2 people found
this helpful
I have just rented a flat in Worcester through Northwood. They were very helpful and professional. I would definitely recommend them....
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Was this helpful? Yes
By: Jon
Oct 08, 2019
View all comments (1)
Hi Jonathan, thank you so much for taking the time to leave a review for us and for your kind words. When happy customers are willing to recommend us to others, it really does give the whole team a warm glow inside knowing that we are getting things right as we always strive to do. Best wishes from all of us @ Northwood. ...

“Highly recommended...”

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Aug 22,2019
Minithumbup
Jonathan
By: 'James'
Aug 22,2019
3 people found
this helpful
I have been very happy with the service provided by the team at Northwood since moving my properties from another agent. Pricing is fair and transparent and communication is excellent which is very important for me as I live abroad....
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Was this helpful? Yes
By: Jon
Sep 28, 2019
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Hi James, thank you so much for taking the time to post some feedback and for your kind comments. Not all letting companies are the same and it is great that you are pleased you made the switch to Northwood. Many thanks. Best wishes from the whole team. Jon ...

“Always friendly and helpful. Always quick to ......”

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Aug 22,2019
Minithumbup
By: 'Paul'
Aug 22,2019
1 people found
this helpful
Always friendly and helpful. Always quick to help if their is a problem with the property which happens rarely. Always friendly to deal with on the phone or in person....
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“Really lovely and professional staff. They we......”

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Aug 22,2019
Minithumbup
Maria
By: 'Divya'
Aug 22,2019
1 people found
this helpful
Really lovely and professional staff. They were very helpful to us with finding our first house with all the viewings. Kept us informed at all times during the whole process. Since moving in any issues with the house have been dealt with promptly and very ...
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“Very professional team, quick and helpful. Re......”

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Aug 22,2019
Minithumbup
Robert
By: 'Lennon'
Aug 22,2019
1 people found
this helpful
Very professional team, quick and helpful. Recommend to everyone! Extremely happy with their performance. In fact, I saved a lot after changed to Northwood....
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“Northwood Worcester...”

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Aug 22,2019
Minithumbup
By: 'Harriet'
Aug 22,2019
2 people found
this helpful
I have found that Northwood Worcester Branch have gone over and above to help me as a tenant. They answer all queries promptly and always strive to help me wherever they can. Couldn't rate them and their service more highly!...
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“Great service very professional keeping you ......”

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Aug 22,2019
Minithumbup
Maria
By: 'Andrew'
Aug 22,2019
3 people found
this helpful
Great service very professional keeping you informed at every stage both on letting and management of the property very pleased...
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“Friendly,quick experience that has sorted us ......”

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Aug 21,2019
Minithumbup
By: 'Chris'
Aug 21,2019
1 people found
this helpful
Friendly,quick experience that has sorted us out with a great property. Communication is clear and relevant when we need it and wouldn't want to use another agency now...
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“Efficient viewing and letting process. Viewin......”

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Aug 21,2019
Minithumbup
Robert
By: 'Nonso'
Aug 21,2019
1 people found
this helpful
Efficient viewing and letting process. Viewing procedure was promptly arranged and letting was agreed. Overall a smooth process. . ....
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“Excellent service and professional staff. Ma......”

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Aug 20,2019
Minithumbup
By: 'D'
Aug 20,2019
1 people found
this helpful
Excellent service and professional staff. Many thanks to Harriet, Robert, Sarah and Maria for helping the whole process from viewing the property to moving in, and keeping us informed at each stage....
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“Excellent service.We're really happy with our......”

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Aug 17,2019
Minithumbup
Robert
By: 'D'
Aug 17,2019
1 people found
this helpful
Excellent service.We're really happy with our rented house and Northwood staff.Northwood provide a service that removes some of the worries (electricity suppliers,council tax...) that make a big difference.Couldn't recommend them enough....
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“wonderful experience...”

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Aug 16,2019
Minithumbup
Maria
By: 'Sam'
Aug 16,2019
3 people found
this helpful
From the initial valuation of my property’s rental value, to the day that the house was sold (using Northwood) the service has been extremely professional. Jon and his team did a wonderful job keeping me informed as needs be, but also there would be ...
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By: Jon
Sep 17, 2019
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Hi Sam, A shamefully overdue follow up to thank you for your review and for your wonderful comments. It was a pleasure to be entrusted with looking after your property all those years ago and the years since and on a personal note, I would like to thank you for the excellent and good-humoured nature of our dealings since day one. It was a wonderful end to this particular chapter that the long-term occupier was able to buy the house that has been her home for 7 years or so. Thank you for your sup ...

“Excellent service throughout our dealings wit......”

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Aug 15,2019
Minithumbup
Robert
By: 'Michael'
Aug 15,2019
2 people found
this helpful
Excellent service throughout our dealings with Northwoods. Would strongly recommend. We’re really happy with our rented home and the staff at Northwoods helped make our move as smooth as possible....
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Was this helpful? Yes
By: Jonathan
Aug 27, 2019
View all comments (1)
Hi Michael, Thank you very much for taking the time to post feedback of your dealings with us and for your lovely comments which are very much appreciated. We hope you are now well and truly settled in and if you have any issues at any point, we will be happy to help. Best wishes from all of us at Northwood. Jonathan ...

“High standard of service. Thoroughly recommended!...”

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Aug 14,2019
Minithumbup
By: 'Emma'
Aug 14,2019
2 people found
this helpful
I have been dealing with Northwood Worcester for over a decade now and have more than one property on their books. I have always found them to provide an excellent service. They are expedient with their response and seem to balance the needs of tenants ...
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By: Jonathan
Aug 27, 2019
View all comments (1)
Thank you for posting a review Emma and for your kind comments. It has been a pleasure to be involved with your properties over the last 10 years and to provide you with non-stop guaranteed rent over that time. Your pro-active approach to keeping both properties well-maintained has helped to secure and retain some excellent tenants all of which contributes to your investment return. Many thanks. Jonathan ...

“any issues usually resolved within 24 hours i......”

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Aug 14,2019
Minithumbup
Robert
By: 'emma'
Aug 14,2019
1 people found
this helpful
any issues usually resolved within 24 hours if not same day. polite friendly helpful staff. good correspondence. only thing I would say is previous tenant hadn't cleaned very well before moving out. oven and toilet dirty. marks on walls. deep clean or even lick of paint ...
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By: Jonathan
Aug 27, 2019
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Hi Emma, many thanks for posting a review for us and for your positive comments. Sometimes out-going tenants do not always leave things quite we would wish but I very much hope that you have settled in well and are enjoying your new home. If you have any issues, we will be happy to help. Best wishes from all the team. Jonathan ...
Staff picture Jonathan
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Staff picture Maria
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Staff picture Robert
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 8:38 AM 30/04/2020 by Jonathan Edwards

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Branch - Worcester, WR1