• Staff picture
    Jonathan
  • Staff picture
    Maria
  • Staff picture
    Sarah
  • Staff picture
    Robert
  • Staff picture
    Harriet
Northwood Worcester is a multi-award* wining specialist lettings company offering personal, professional and friendly service since 2003. If you are thinking of renting out your property for the first time and would like some initial guidance or are a seasoned property landlord or a prospective tenant looking for a new rental home, please get in touch or drop into our Barbourne Road office and we will be very happy to help. We understand that moving home can often be the product of stressfu Read full description...l circumstances including a change of employment, relocation, separation or other family issues. Our aim is to make the lettings process as simple and as stress-free as possible with a human touch. We currently cover the following areas: Worcester City Centre, Barbourne, Northwick, Claines, Blackpole, Warndon Villages, St Peters, Norton, St Johns, Lower Wick, Droitwich and Malvern. We are proud to be regulated by the Royal Institution of Chartered Surveyors and a member of the RICS Client Money Protection scheme for our clients and customers. Northwood Worcester is a member of Safe Agent and the redress mechanism provided by The Property Ombudsman. Further details available upon request. * We are proud to have won the allAgents Gold Award for best letting agent in WR1 for 2014, 2015, 2016 and 2017. A big Thank you to all our customers and clients who have provided feedback via allAgents.
Northwood

41-43 Barbourne Road Worcester
Worcestershire
WR1 1SA

01905 330530

“consistently excellent...”

Oct 15,2018
Minithumbup
Harriet
By: 'Christopher Dennis'
Oct 15,2018
0 people found
this helpful
Harriet has always provided excellent customer service and knowledge when i have approached her with any issues I have had. She resolves them efficiently and quickly, as though the problem were her own. She is very understanding, knows the industry well, and I truly believe ...
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Was this helpful? Yes

“Rob and Harriet were superb...”

Sep 25,2018
Minithumbup
Robert
Harriet
By: 'Aidan'
Sep 25,2018
1 people found
this helpful
Very empathetic and easy to deal with throughout the process. Quick in responding and really helpful even when some issues arose, Rob and Harriet were both great to deal with! Thank you!...
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Was this helpful? Yes

“Outstanding...”

Sep 25,2018
Minithumbup
Harriet
Robert
By: 'Elizabeth'
Sep 25,2018
1 people found
this helpful
I had a property through Northwood - that when I firstly met Rob. Due to my personal circumstances I needed to move ASAP. After showing me around the property to which he was polite, friendly and professional. I was very grateful how quick, efficient and ...
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Was this helpful? Yes

“Very compassionate...”

Sep 12,2018
Minithumbup
Sarah
Robert
By: 'Leianne'
Sep 12,2018
2 people found
this helpful
Rob was very professional during the viewing of the house I now rent. Sarah has been very understanding of my personal circumstances and has catered to my family's every need. All the staff are a credit to Northwood. I would highly recommend Northwood....
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Comment on agent fees
Good
Was this helpful? Yes

“Brilliant service...”

Sep 10,2018
Minithumbup
By: 'Harriet'
Sep 10,2018
3 people found
this helpful
Robert was very helpful and professional through the renting process, even going the extra mile to make the process easier. I can't fault the communication and the flexibility around viewings. I fully recommend Northwood, thank you...
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Comment on agent fees
Fair
Was this helpful? Yes

“Excellent professional service...”

Aug 22,2018
Minithumbup
Robert
Sarah
By: 'Katie'
Aug 22,2018
3 people found
this helpful
Rob and Sarah were both extremely helpful throughout the application and moving process. They were knowledgeable, professional and efficient which meant everything went very smoothly. I felt well informed throughout the whole process due to their excellent communication. Thank you!...
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Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Katie, Thank you for taking the time to post feedback about your experience with Northwood whilst finding and securing your new home. It has been our pleasure to help and we all hope that you will be very happy there. We strive to provide a highly professional and friendly service and Rob and Sarah were particularly pleased with your kind comments. Best wishes from all the Northwood team. ...

“An amazing agency with professional people!...”

Aug 21,2018
Minithumbup
By: 'Daga'
Aug 21,2018
2 people found
this helpful
An amazing agency with professional people! I would like to say big thank you to the WHOLE TEAM in Worcester.:) Very professional staff from a viewing with Robert through all document process with checking and informing about an ongoing process with application. Collecting the keys ...
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Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Daga, Thank you so much for taking the time to leave feedback on allAgents about finding a new home through Northwood Worcester. From the first viewing with and Piotr back in August, signing your tenancy agreement with you both 2 weeks later and helping you get settled in to your new home, it has been an absolute pleasure to help. We hope that you both will be very happy there for a long time to come. Best wishes from all of us at Northwood Worcester. ...

“Excellent service...”

Aug 15,2018
Minithumbup
Robert
By: 'Nicola'
Aug 15,2018
2 people found
this helpful
I found Rob professional and knowledgable regarding letting my home. His guidance was excellent as it was the first time I had let my home. Thankyou...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Nicola, Many thanks for taking time to leave a review for us on allAgents. Your positive comments are very much appreciated and Rob was very pleased to help. We understand that renting out a property for the first time can sometime be a bit daunting and more so when it has been the person's home with all the attachment and memories involved that one does not have with a buy-to-let property. Thank you for choosing Northwood to take care of it for you. Best wishes from all of us. ...

“So helpful....”

Aug 12,2018
Minithumbup
Harriet
By: 'Rebecca Taylor'
Aug 12,2018
2 people found
this helpful
Harriet is so great. She is always there if we have any concerns or queries, and is always quick to get back to us. She is also really understanding about work and family life taking over (& how forgetful I am!)...
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Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Rebecca, Many thanks for taking the time to post some feedback on allAgents especially as you have been busy getting married since moving into your new home!! Many congratulations from all of us at Northwood. We hope that the new Mr & Mrs Taylor will continue to be very happy at the property and wish you both the very best of luck. ...

“Brilliant Service...”

Aug 10,2018
Minithumbup
Harriet
By: 'Jack'
Aug 10,2018
3 people found
this helpful
Harriet has been fantastic at resolving a variety of issues whilst I have been a tenant through Northwood, with clear communication and promptly provided solutions. All members of the team are helpful, and will pick up and deal with problems in the absence of others ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Jack, Thank you for taking the time to post feedback and for your kind comments about the service you have had from us. It took a little bit longer than we ideally would have liked for the garden fence work to be completed after the storms and your patience at that time was very much appreciated. We hope you will continue to be very happy in your home for a long time to come. With best wishes from all the Northwood team. ...

“Above expectations...”

Aug 09,2018
Minithumbup
Robert
By: 'Matt'
Aug 09,2018
2 people found
this helpful
Me and wife was put in a position of having to move to cyprus due to work commitments, the inevitable question arisen ( what to do with the house) at the time we was under a enormouse amount of pressure with work commitments. I decided to ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Matt, Many thanks for posting a review. Your positive comments are really appreciated by all of us here. I first came to see you at the house on 6 April 2017 and it has been a pleasure for us to help you through the journey of getting ready for and letting out your home nearly a year and a half later. We all hope everything goes really well for you during your time in Cyprus. With best wishes from me, Rob and the rest of the team. ...

“An amazing experience to rent a beautiful home....”

Aug 08,2018
Minithumbup
Maria
Sarah
By: 'Amy Greaves'
Aug 08,2018
2 people found
this helpful
The team at Northwood Worcester were amazing in helping us find our new home. They took into consideration everything we required and were quick to deliver. The application process was quick and ran very smoothly. What we liked about Northwood was their wasn't any ...
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Comment on agent fees
The agent fees are very reasonable compared to other companies.
Was this helpful? Yes
By: Jonathan Edwards
Oct 11, 2018
View all comments (1)
Hi Amy, Many thanks for taking the time to post feedback of your recent house move and for your positive comments; they are very much appreciated. I am glad to hear you have settled well into your new home and hope you will continue to be very happy there. Thank you again and best wishes from all of us. ...

“Excellent Service...”

Aug 07,2018
Minithumbup
Robert
Harriet
By: 'Jane'
Aug 07,2018
1 people found
this helpful
Both Rob and Harriet have been invaluable in managing my property. They are both easy to communicate with and very helpful in every eventuality. I cannot recommend Northwood enough they have made my life so much easier. I would definitely recommend them and will continue ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Jonathan
Aug 09, 2018
View all comments (1)
Hi Jane, thank you for your kind feedback and positive comments. We have not been involved with your property for long and although it was already tenanted when you first came to us, there were issues that needed careful handling. It is all the more pleasing therefore that you have been so happy with our professional and friendly approach. It means a lot to Rob and Harriet in particular but thanks also from the whole team. ...

“Excellent, as always...”

Aug 06,2018
Minithumbup
Jonathan
Maria
By: 'Sean'
Aug 06,2018
1 people found
this helpful
Jonathan, Maria and their team have been introducing tenants to my property for the past 13 years (that says it in a nutshell) - always helpful with advice and contacts for trusted contractors for maintenance works. They were recommended to me; it's a pleasure to ...
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Was this helpful? Yes
By: Jonathan
Aug 09, 2018
View all comments (1)
Hi Sean, many thanks for taking the time to post feedback on your experience with Northwood over 13 years and for your wonderful comments. Happy customers who are willing to recommend us to others who then also become happy customers is truly the best thing for any business and makes us all here extremely proud and grateful. Thank you from all the team. It has been a pleasure to help. ...

“Rental property management - brilliant service from start to finish over 6+years....”

Jul 23,2018
Minithumbup
Jonathan
Maria
By: 'Anita & Richard Bellfield'
Jul 23,2018
2 people found
this helpful
Management of our Rental Apartment. The initial advice given regarding the best package for us was considered and balanced - we have had no cause for disappointment in the choice we made. The flat has only been without tenants for about one week in 6 years ...
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Comment on agent fees
Clearly laid out and explained. We thought them great value for money.
Was this helpful? Yes
By: Jonathan Edwards
Oct 10, 2018
View all comments (1)
Hello Anita & Richard, it has been a pleasure to look after your property for the last 6 years and thank you for that. I am so pleased that the last piece of the jigsaw has fallen into place with the sale of the flat opening up the next chapter of the "Bellfield Masterplan". I hope all goes well with your relocation "up North" and there will always be a tea or coffee available here when you are visiting Worcester. With very best wishes from Maria, myself and the rest of t ...

“Made moving less stressful...”

Jul 09,2018
Minithumbup
Robert
Harriet
By: 'Shelagh'
Jul 09,2018
1 people found
this helpful
We have been with Northwood for 2yrs and very happy, we have moved again and been helped by Robert and Harriet, both lovely people, helpful, funny, and nothing was too much trouble, credit to Northwood....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Oct 10, 2018
View all comments (1)
Hi Shelagh, Many thanks for posting feedback about your recent move and for your lovely comments; I am so pleased that we were able to help find a new home for you and Derek and that you have been able to stay with Northwood. Hopefully no boiler breakdowns this Christmas! Best wishes from all of us. ...

“Communicative and understanding agents...”

Jul 04,2018
Minithumbup
Robert
Sarah
By: 'KayMay33'
Jul 04,2018
1 people found
this helpful
We dealt with Rob when securing our rental property. Rob and the whole team kept us informed at a stressful time and continue to ensure we are happy in the property by dealing with any maintenance or repair issues immediately. All the paperwork is clear ...
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Comment on agent fees
Agents fees are fair and just and much cheaper then other agents I’ve used in Worcester
Was this helpful? Yes
By: Jonathan Edwards
Oct 10, 2018
View all comments (1)
Hi Kayliegh, Thank you so much for the lovely feedback. We are really pleased that you and your family have settled in your new home and that we have been able to help secure a longer tenancy for you. Hopefully Santa will have no problems landing in the garden! Best wishes from all the team. ...

“Mr...”

Jul 03,2018
Minithumbup
Jonathan
By: 'Ron White'
Jul 03,2018
2 people found
this helpful
I have been a landlord of 3 properties for more than 16 years. I used Jonathan / Northwood at the start of my business and I continue to do so today. Jonathan has always conducted himself and his business in a gentlemanly manner. As a landlord who lives ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Jul 04, 2018
View all comments (1)
Hi Ron, it has been a pleasure to assist with your properties over the last decade and a half. Thank you for posting feedback of your experience with us over that time and for your kind comments which are very much appreciated. Best wishes from all of us. ...

“Highly Recommend...”

Jun 28,2018
Minithumbup
Robert
By: 'Adam'
Jun 28,2018
0 people found
this helpful
Have been a tenant with Nortwood for 4yrs. Really helpful and friend staff never had a problem. Also available when needed. Cannot recommend highly enough....
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Comment on agent fees
Very professional, friendly and down to earth.
Was this helpful? Yes
By: Jonathan Edwards
Jun 28, 2018
View all comments (1)
Hello Adam, Many thanks for posting a review and for your lovely comments. It has been a pleasure to help over the last 4 years and great that you and Jessica are moving onto your next chapter together as property owners. We wish you every happiness in your new home. Best wishes from all of us. ...

“Very Smooth Experience...”

Jun 25,2018
Minithumbup
Sarah
By: 'Jas'
Jun 25,2018
2 people found
this helpful
My partner and I recently secured a rental through Northwood. Rob and Sarah were able to assist in getting us into ths apartment at very short notice. The team were efficient and helpful...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Jun 26, 2018
View all comments (1)
Hello Jas, Many thanks for posting feedback and for your very positive comments. We hope you are settling in well to your new home. It was certainly a swift turnaround for you, just 5 days from putting in the application to signing the tenancy agreement. We are always keen to improve our service where possible and I would be interested to learn what we could have done better to have gained the fifth star? Please feel free to email me direct is you wish to at jonathanedwards@northwooduk.com Thank ...

“Superb professionalism and extremely helpful....”

Jun 13,2018
Minithumbup
Harriet
Jonathan
By: 'Jay777'
Jun 13,2018
1 people found
this helpful
Having dealt with several letting agents Northwood Worcester is a real breath of fresh air. Welcoming, polite, friendly and helped us complete everything we needed to move into our lovely home. The after care and any further support is fantastic. Any maintenance/services are dealt ...
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Comment on agent fees
I felt the agents fees were very reasonable.
Was this helpful? Yes
By: Jonathan Edwards
Jun 15, 2018
View all comments (1)
Hi James, many thanks indeed for taking the time to post your feedback and for your positive and complimentary comments. I can't believe it is fast approaching two years since you moved in and it is all the more rewarding to read your review based on your experience of Northwood over that amount of time. We hope you and the family will continue to be very happy in your home for a long time to come. Best wishes from all of us. ...

“Fantastic service...”

May 21,2018
Minithumbup
Harriet
Jonathan
By: 'Stuart'
May 21,2018
2 people found
this helpful
I have been in a property with Northwood's as my agent for nearly 3 years. All communication with the agents is professional but also very friendly and helpful. The agent help organise visits from contractors and are always available if I need them. If I ...
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Comment on agent fees
Fees are fixed and never an issue
Was this helpful? Yes
By: Jonathan Edwards
May 22, 2018
View all comments (1)
Hi Stuart, many thanks for taking the time to post a review of your experience with Northwood over the last 3 years and for your positive comments which are greatly appreciated. Customer service is at the heart of everything we do and our aim is very much to provide professional, friendly and helpful service. It is especially pleasing that you feel those things are exactly what you have had renting your home through us. We will be delighted to try and find you new accommodation as and when you n ...

“Top Notch Service...”

May 18,2018
Minithumbup
Harriet
By: 'AndyB'
May 18,2018
1 people found
this helpful
I recently had a bathroom leak and drain problem which Harriet delt with in a very professional efficient and speedy manner.Five Start effort!...
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Comment on agent fees
Fair and reasonable for the high level of service provided.
Was this helpful? Yes

“Old Stables...”

May 14,2018
Minithumbup
Maria
Robert
By: 'Matt'
May 14,2018
1 people found
this helpful
Really helpful staff, everything was done simply and easily and the whole rental process went through without any problems from the first call to arrange a viewing to getting the keys....
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Comment on agent fees
Reasonable Fees
Was this helpful? Yes
By: Jonathan Edwards
May 15, 2018
View all comments (1)
Hi Matt, Many thanks for posting your feedback on renting a property through Northwood Worcester and for your positive comments which are very much appreciated. We strive to give a professional, helpful and friendly service and it is great to hear that you feel that is exactly what you had from us. We hope you will be extremely happy in your new home and although it is not one that we are managing for the owners, we are here to help if you have any queries regarding the tenancy. Best wishes. ...

“mr...”

May 13,2018
Minithumbup
Jonathan
By: 'reddevilfan'
May 13,2018
2 people found
this helpful
Everything was fine .We were very satisfied .Everything was sorted out on time .House is really in very good conditions...
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Comment on agent fees
good
Was this helpful? Yes
By: Jonathan Edwards
May 15, 2018
View all comments (1)
Hi Reddevilfan (love the name!), thank you very much for taking the time to leave feedback and for your positive comments. It is especially pleasing to see you have rated out tenant fee as "Good". There is much in the media at the moment about tenant fees generally and some other companies charge over £600 for a couple to take a tenancy. Our fee is £200 including VAT for up to 2 adults as you know. I hope you are both settling in well to your new home in WR1 and hope you will be very ...

“Letting...”

May 10,2018
Minithumbup
By: 'David'
May 10,2018
0 people found
this helpful
Jonathan has managed our properties for a number of years. Throughout this time his approach was helpful, understanding, cooperative, but above all professional. Regrettably, as a result of fundamental, corporate restructuring, his appointment was recently concluded. Nevertheless during this re-organisation Jonathan maintained his support throughout. ...
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Comment on agent fees
Appropriate and well earned.
Was this helpful? Yes
Jan 09,2018
Minithumbup
Robert
By: 'Ben Watts'
Jan 09,2018
1 people found
this helpful
Through out the process of moving Rob has been very supportive and efficient in managing the situation limiting any unnecessary delay. I have found him highly professional and would recommend him as an agent....
read full review
Was this helpful? Yes
By: Jonathan Edwards
Jan 27, 2018
View all comments (1)
Hello Ben, Thank you for your kind feedback. As tenants since July 2013, we were pleased to be able to help you with early re-marketing which successfully saved you around six months' rent whilst you purchased your own property recently. We hope you and the family will be very happy in your new home. I would be interested to know what you feel we could have done better to achieve the final fifth star? Please feel free to contact me direct with any comments or suggestions. Many thanks again. ...
Nov 20,2017
Minithumbup
Jonathan
By: 'Kirk'
Nov 20,2017
1 people found
this helpful
I have dealt with Northford for many years and have always found them very professional and courteous thoroughly recommend Jonathan Edwards...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Dec 05, 2017
View all comments (1)
Many thanks for your kind comments and for taking the time to post your feedback. It has been a pleasure to find tenants for you since 2011 and the excellent level to which the properties are presented has helped enormously in finding excellent tenants. Thank you. ...
Nov 07,2017
Minithumbup
Jonathan
Maria
By: 'Josh Mosey'
Nov 07,2017
2 people found
this helpful
These guys are top notch pro agents. I am a landlord and would use 100% Friendly, punctual and human! Thanks guys...
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Comment on agent fees
not applicable
Was this helpful? Yes
By: Jonathan Edwards
Nov 10, 2017
View all comments (1)
Hi Josh, It has genuinely been a pleasure to help you find a new home and I hope all three of you will be very happy there for a long time to come. Thank you so much for your kind comments (and also for the very scrummy doughnuts that did not last long!). Best wishes from all of us. ...
Sep 07,2017
Minithumbup
Robert
By: 'Paul'
Sep 07,2017
1 people found
this helpful
I recently rented a property during an extremely challenging period of my life. From start to finish both Sophie and Rob could not have been more professional, helpful and understanding. I will always be grateful for their support in making this as easy as possible ...
read full review
Was this helpful? Yes
By: Jonathan
Sep 08, 2017
View all comments (1)
Hi Paul, Many thanks for taking the time to leave feedback on your experience of letting through Northwood and for your positive comments which are very much appreciated. We hope you settle well into your new home and the wonderful amenities nearby might help a little in this process. Best wishes from all of us. ...
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £242,000
  • Max: £242,000

Letting
  • Min: £0
  • Max: £242,000

RICS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 0 121 1 0 0 0 0 2 0
Staff picture Jonathan
(55)

Staff picture Maria
(19)

Staff picture Sarah
(5)

Staff picture Robert
(13)

Staff picture Harriet
(10)

Fees

We have a transparent fee policy and whether you are a property owner or a tenant and we do not believe that a higher rental value property should incur higher fees.

If you would like further details please contact us and we will be happy to help.
Last updated at 29/06/2018, 8:48 AM by Jonathan Edwards

Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 3:53 PM 11/10/2018 by Jonathan Edwards

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Branch - Worcester, WR1

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