• Jonathan Edwards
    Jonathan Edwards
  • Maria Edwards
    Maria Edwards
  • Natasza Rhee
    Natasza Rhee
  • Sophie Martin
    Sophie Martin
Northwood Worcester opened in September 2003 providing specialist friendly letting services to property owners and tenants. We are proud to be a member of SafeAgent and are regulated by RICS, both of which govern professional standards for the benefit of our customers.
Northwood

41-43 Barbourne Road Worcester
Worcestershire
WR1 1SA

01905 330530

Dec 08,2016
Minithumbup
By:
Dec 08,2016
Featured Review
2 people found
this helpful
Excellent service from all the staff at Worcester Northwood. Emails are always promply attended to. Well done John and Maria....
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By: Jon
Dec 08, 2016
Hello John, Many thanks for posting a review and for your feedback which is greatly appreciated. We strive to offer a professional and also friendly service for all our customers and clients. You came to us via recommendation of course which is tremendously pleasing also for Maria and me. Thanks again and best wishes to you all out there in Aus.
Dec 08,2016
Minithumbup
By:
Dec 08,2016
Featured Review
0 people found
this helpful
My property has been handled with very professionally. When maintenance issues have arisen, they have been taken care of quickly and professionally. In all honesty I hardly think about the house, which a testament to how stress free you make the renting of it. Thanks for all you do, have a merry Christmas....
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Dec 08,2016
Minithumbup
By:
Dec 08,2016
Featured Review
0 people found
this helpful
Found the whole process easy with no problems. As a first time landlord was not sure what to expect but have to say everything g has been perfect and pain free!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
Featured Review
1 people found
this helpful
I am truly glad to became contracted with Northwood more than a year ago. As my cousin and me found a lovely home for us. We never really have any issue but when we had like water leaking or something like that they always had been taken measures quickly why we are greatful for....
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Comment on agent fees
There is no unpayable agent's fee if the services and the home what you got is worth its prices.
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Dec 06,2016
Minithumbup
By:
Dec 06,2016
Featured Review
2 people found
this helpful
Always very helpful when needed Courteous and friendly with good communication from day one Would not hesitate to recommend their services...
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Comment on agent fees
They are what they are!
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By: Jonathan
Dec 07, 2016
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Hello Phil, Many thanks for taking the time to post a review and for your kind comments. As a longer-term customer, it is really pleasing that you have been and still are happy with the service you receive from us and that you are willing to recommend us to others. Many thanks indeed. Best wishes from all of us at Northwood.....
Oct 17,2016
Minithumbup
By:
Oct 17,2016
2 people found
this helpful
Very professional organisation Jonathan was very thorough Sophie Martin was also very organised when handing over the agreement and keys....
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Comment on agent fees
Fees ok Not entirely happy about the £50 at each new agreement period This was not explained during initial discussions
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By: Jonathan
Oct 17, 2016
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Hello "EFC", Many thanks for posting a review and your kind positive feedback. We discuss all fees at an early stage in the letting process (apologies if this was not raised in your particular case) and again prior to a tenant signing up. A tenancy renewal fee is standard industry practice currently and I am pleased to say that ours is one of the lowest of all Worcester letting companies with some charging over 4 times our renewal fee. We continually review our fees and charges for bo....
Sep 27,2016
Minithumbup
By:
Sep 27,2016
1 people found
this helpful
Sophie was so helpful and organised which is so helpful not to be stressed when moving. Very quick to reply to emails aswell....
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By: Jonathan
Sep 28, 2016
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Hi Stephanie, thank you for leaving some feedback and for your positive comments. We are so pleased that you have been happy in your dealings with us so far and hope that you are settling in well to your new home. Best wishes from all of us at Northwood.....
Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
Sophie is very efficient and thorough and she had everything ready for me when I came through the door. I have also never seen her without a big smile on her face !...
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By: Jonathan
Sep 28, 2016
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Hello Peter, thank you for taking the time to post some feedback and for your lovely comments. A smile costs nothing but is priceless when it makes people feel welcome. Hope you are enjoying the house and living in WR2. Best wishes from all at Northwood.....
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
All staff were very professional and helpful, kept us regularly updated throughout process. Would not hesitate to use again or recommend to others...
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By: Jonathan
Sep 28, 2016
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Hi, thank you so much for your positive feedback and for taking the time to post a review. I hope you have settled in now and are enjoying things at the property. Best wishes from all of us at Northwood.....
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Brilliant service from start to finish. Having never rented before Sophie explained all the details and made sure I was organised and new what was happening...
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Comment on agent fees
Average
Was this helpful? Yes
By: Jonathan
Sep 08, 2016
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Hi Sam, Many thanks for your feedback and kind comments which are very much appreciated. We hope you are settling in well to your new home and enjoying life there. If you have any problems, let us know and we will be happy to help. Best wishes.....
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Great experience, and very helpful. I would recommend Northwood to family and friends. All staff members were very friendly and approachable....
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Comment on agent fees
Fees are very fair, the cheapest in Worcester
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Jul 31,2016
Minithumbup
By:
Jul 31,2016
0 people found
this helpful
Had a great experience with Sophie and the team at Northwood. Very professional, thorough and friendly. The charges were by far more reasonable than any of the other local estate agents but they did not compramise on the service they provided. Would happily (and have) recommended to other people....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Jonathan
Aug 03, 2016
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Hi Leisha & Wesley, Thank you for taking the time to leave a review and for your very kind feedback. We genuinely strive to run a friendly business at Northwood and it is great to hear that you feel that is what you have experienced. We hope you are settling in well to your new home and hope you will be very happy there. If you do have any problems or queries, we will be happy to help. Best wishes.....
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
The Northwood team in Worcester (Sophie in particular, who handled the majority of our move) have been an absolute gift for first time renters such as us. Moving can be a somewhat daunting task with mountains of paperwork and so much to think about. The last thing you want is to be handled by an unprofessional agency, and thankfully Northwood are far from that. It's been a very professional experience and I would have absolutely no hesitation using this Agency again. We really fell in love with ...
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Comment on agent fees
Very fair Agent's Fees.
Was this helpful? Yes
By: Jonathan
Jul 21, 2016
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Hello Aaron & Külli, many thanks for taking the time to post a review and for your very kind and supportive comments, they are very much appreciated. We hope that you are settling in well to your new home but if you do experience any problems, we will be happy to help. Best wishes.....
Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
After a less than desirable experience with another estate agent, Northwoods, Sophie and Natasza have made us feel very welcome and have dealt with any inquiries that we have had. The process of moving in to our new house was made easy and we appreciated the small extra touches that Northwoods did such as a 'welcome to you new home' card. Overall Northwoods have been very professional, thorough and have always been there to help if we needed it....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 14,2016
Minithumbup
By:
Jun 14,2016
0 people found
this helpful
A very efficient agency who accommodated our wish to secure and collect keys on a property within a short time frame. As we were looking for a short term let some agents were reluctant to show us popular properties, Northwood did not have a problem with this and the tenancy was agreed readily. Sophie was helpful and thorough. I wouldn't hesitate to use Northwood again....
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Comment on agent fees
Fine - as expected.
Was this helpful? Yes
By: Jonathan
Jun 14, 2016
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Hi and many thanks for taking the time to leave a review for us and for your positive comments. We hope that everything goes smoothly with your new home. with best wishes from all of us at Northwood.....
Jun 14,2016
Minithumbup
By:
Jun 14,2016
0 people found
this helpful
Very pleased with the service at Northwood. From first point of contact they have been very friendly and efficient. Ultimately the friendly and helpful nature of the staff did contribute to our final decision - we wanted a landlord we were happy with and trusted....
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Comment on agent fees
This is my first experience of renting but after our property search I can say that Northwood's fees are very reasonable.
Was this helpful? Yes
By: Jonathan Edwards
Jun 14, 2016
View all comments (1)
Hi Jake, Many thanks for taking the time to post a review and for your positive feedback which is very much appreciated. We hope you are settling in well in your new home and that you will be very happy there. Best wishes.....
Jun 13,2016
Minithumbup
By:
Jun 13,2016
0 people found
this helpful
Excellent service provided with a smooth process from start to finish and regular updates throughout, very pleased with all communication and Sophie was always happy to help every step of the way. Wonderfully stress free experience!...
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Comment on agent fees
Good
Was this helpful? Yes
May 27,2016
Minithumbup
By:
May 27,2016
0 people found
this helpful
Extremely happy with the service I received, Jonathan showed us round the property and was very knowledgable and completely honest. We couldn't ask for more from Sophie, again very professional and friendly....
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Comment on agent fees
Excellent system of taking fees upfront - which gives your application exclusivity. gives peace of mind.
Was this helpful? Yes
Apr 08,2016
Minithumbup
By:
Apr 08,2016
1 people found
this helpful
Very helpful customer service. All paperwork done almost on the fly. Very responsive to customer needs and problems. I would recommend this branch...
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Comment on agent fees
Average price.
Was this helpful? Yes
By: Jonathan
Apr 11, 2016
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Hi A.B., Many thanks for taking the time to leave some feedback for us and for your positive comments which are very much appreciated. It was a pleasure to help you with the property and after the few initial teething problems of getting used to how everything works in the flat, I hope that you are now settling in well and enjoying you new home. Best wishes.....
Apr 06,2016
Minithumbup
By:
Apr 06,2016
1 people found
this helpful
I have personally had to move on numerous occasions and I can safely say without any doubt that Sophie and John have been the most helpful....courteous and professional people I have had the pleasure of meeting. They made everything from start to finish run very smoothly indeed and kept us in the loop at all times. Their help and guidance was truly exceptional....
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Comment on agent fees
The fees were very reasonable indeed.
Was this helpful? Yes
By: Jonathan
Apr 07, 2016
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Many thanks for your feedback and for taking the time to leave it. It is very much appreciated. We all hope you are settling in well and that it will be a very happy home for you. If you do have any problems though, we are here to help. Best wishes.....
Mar 08,2016
Minithumbup
By:
Mar 08,2016
1 people found
this helpful
Every member of staff was friendly, Didn't make me feel untrustworthy because I was retired. They were willing to correspond by email, phone and also through a third person, ie. my daughter as I was out of the country....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Jonathan
Mar 08, 2016
View all comments (1)
Hi, Many thanks for taking the time and trouble to post a review and for your positive feedback which is very much appreciated. Hopefully you are starting to acclimatise to Worcester weather being not as hot as Aus but not as cold as the highlands. It has been a pleasure to help and we all hope you are settling in well. Best wishes.....
Mar 02,2016
Minithumbup
By:
Mar 02,2016
1 people found
this helpful
From the get go this Estate agents and all the staff have been really great. Extremely friendly, helpful, treated us like part of the Northwood family. This experience has been fabulous. Would highly recommend this Northwood branch and will not hesitate to use them in the future....
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Comment on agent fees
Easy and affordable. Excellent way of handling the admin fees.
Was this helpful? Yes
By: Jonathan
Mar 02, 2016
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Hi Mr & Mrs Dirker, Thank you very much for your lovely feedback and for taking the time to post it. It was a pleasure to help secure your new St Johns home for you and we all hope that you are settling in well. We wish you much happiness and hope that Miss Dirker's new bedroom meets with her approval. Best wishes from all the Northwood team.....
Jan 26,2016
Minithumbup
By:
Jan 26,2016
1 people found
this helpful
Helen & Sophie offered a very friendly professional service, it makes a welcome change to deal with such helpful people at what is a stressful time. I would not hesitate to recommend them. A big thanks...
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Was this helpful? Yes
By: Jonathan
Jan 26, 2016
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Hello Mike, many thanks indeed for taking the time and trouble to leave a review for us. It is a pleasure to hear that you have been happy with our service and the help that Sophie and Helen in particular have been able to give you. I hope you are settling in well. Thanks again.....
Jan 20,2016
Minithumbup
By:
Jan 20,2016
1 people found
this helpful
I approached Northwood after seeing a property to let in the ideal location of Worcester that I had been searching for. I have to say that I have had experiences of other Letting Agents in Worcester, but Northwood far exceeded all of my expectations. They are an extremely professional team and I would especially like to thank both Sophie and Helen who have gone above and beyond to help me move in before Christmas....
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Comment on agent fees
The fees are very good and this is reflected in their quality professional approach to detail.
Was this helpful? Yes
By: Jonathan
Feb 05, 2016
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Hello Linda, Many thanks for taking the time to leave a review for us and for your kind comments. Moving house can be a stressful thing at any time of year so it is especially pleasing to hear that Sophie and Helen were able to make everything go smoothly for you and you were able to move in to your new home in St Peters ready for Santa. If you have any problems at there property, we are here to help. Kind regards.....
Dec 10,2015
Minithumbup
By:
Dec 10,2015
1 people found
this helpful
I am using Northwood in Worcester to manage my property, the service I have received has been outstanding. Even before taking on the property they were more than happy to spend the time to assess the property and have detailed discussion with me, explaining every aspect of the management. Since they have taken on the property they have always been willing to help in any way possible, they always reply to me immediately and are easy to contact if I need to speak to them. I would recommend anyone ...
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By: Jonathan
Dec 15, 2015
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Hello Ben, Many thanks for posting a review and for your very kind and supportive comments which are very much appreciated. It is also particularly pleasing that you feel happy to recommend us to others. Thank you.....
Dec 08,2015
Minithumbup
By:
Dec 08,2015
3 people found
this helpful
Best letting agents we have been with very Fiction with what they do. We had a problem with the moving date which wasn't northwoods fault but they keep us update at all times. We have only been in 2weeks but they have sorted all problems out right away. All are very friendly in the branch. Overall brilliant....
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By: Jonathan
Jan 13, 2016
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Hi Sarah, many thanks for your feedback and for taking the time to leave it although I hope that it is "satisfaction" that you have had with what we do rather than there being any "Fiction" involved. Oh the joys of auto spell checkers! We all hope you and your family had a lovely Christmas in your new home and if anything does arise, we are here to help.....
Dec 07,2015
Minithumbup
By:
Dec 07,2015
3 people found
this helpful
The ease with which the letting proceeded was a refreshing change to a normal letting procedure. Helpful staff, straightforward documentation and simple processes....
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By: Jonathan
Jan 13, 2016
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Hi Tristan, thanks for your very positive review and for taking the time to leave feedback which is greatly appreciated. Hopefully you both had a wonderful Christmas in your new home and a lovely time on your holiday. Best wishes from all of us here.....
Dec 03,2015
Minithumbup
By:
Dec 03,2015
1 people found
this helpful
Jon met us at the property and was very helpful, but at the same time not pushy at all, he was happy to meet us at the property again for measurements even though they were very busy. Sophie dealt with all the admin, was very very helpful, she put every thing in place so it was very easy for us to understand. She was quick when going through the tenancy agreement as we had our baby with us. She has checked in, since we have moved in. We even got a moving in card. Would very much recommend Northw...
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By: Jonathan
Dec 03, 2015
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Hi Esther, thank you so much for taking the time to leave a review for us and for your kind comments. It has been a pleasure to help secure a new home for you and I hope that all three of you are settling in well. Best wishes from all of us here at Northwood.....
Nov 26,2015
Minithumbup
By:
Nov 26,2015
2 people found
this helpful
sophie and john were both exceptional in their help in the matter or this letting. This was the first time I had rented a property and the staff were professional friendly and supportive throughout. They both made the whole process painless and stress free. They are a pleasure to work with and I would recommend them to anyone for their professionalism and support....
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By: Jonathan
Nov 30, 2015
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Stuart, Many thanks indeed for taking the time to leave a review for us; it is very much appreciated and thank you also for your kind and positive comments. It has been a pleasure to help you with your search for a new home and I hope you will be very happy in the apartment. I also hope that it gets the thumbs up from the rest of the Adams crew! Best wishes from all of us here at Northwood.....
Oct 28,2015
Minithumbup
By:
Oct 28,2015
2 people found
this helpful
I am a first time tenant and found all the staff at Northwood extremely welcoming and helpful. They guided me through the whole process and were very quick to respond to all my questions. I would have no hesitation in recommending them to anyone looking to rent a property...
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Was this helpful? Yes
By: Jonathan
Dec 03, 2015
View all comments (1)
Hi Nicki, Thank you for leaving a review for us and for your kind and positive comments. It means a great deal to all of us here. We know that moving house can be a stressful and sometimes even daunting process and we aim to hopefully make everything as stress-free and painless as possible for all involved. It is wonderful that you are happy to recommend us to others. I hope that you both have now settled in well and are enjoying your new home. Best wishes.....
Aug 31,2015
Minithumbup
By:
Aug 31,2015
3 people found
this helpful
We have rented two properties through northwood, on both occasions the staff have been extremely helpful and efficient. We had a smooth transaction between properties and northwood (specifically Lauren) helped us in sourcing our second home. Since then, Maria has helped us with various minor issues within the property and is alway prompt and understanding if any problems arise. Northwood are a flexible and caring letting agent who provide an outstanding service....
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Was this helpful? Yes
By: Jonathan
Dec 03, 2015
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Hi Jenny, Thank you for your positive review in August and for taking the time to post one. It is very much appreciated and are your comments. Let us know when you are ready for property number three and we will be very happy to help. Best wishes from all of us at Northwood.....
Aug 31,2015
Minithumbup
By:
Aug 31,2015
3 people found
this helpful
Northwood was easy to treat about all process on renting this house. Good staff. Friendly. Good and fast on periodic inspection....
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By: Jonathan
Dec 03, 2015
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Hello Jose, many thanks for posting a review for us back in August and for your kind comments. We hope you and your family continue to be very happy in the property and if any issues do arise, we are here to help. Kind regards & Best wishes.....
Aug 31,2015
Minithumbup
By:
Aug 31,2015
2 people found
this helpful
Northwood are a great letting agents, very thorough with their work! We have had no problems with anything! Any minor issues have been adjusted quickly and hassle free!! We have nearly been with them a year now and have renewed our tenancy for another 12 months! Definatly recommend!...
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By: Jonathan
Dec 03, 2015
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Hello Samantha, many thanks for taking the time and trouble to post a review for us and for your support which is very much appreciated by everyone here. Pleased that we were able to help with the key situation recently also. We hope you will continue to be very happy at the house. Best wishes.....
Aug 29,2015
Minithumbup
By:
Aug 29,2015
1 people found
this helpful
If I have any problem, then I am sure they help me to sort it out. I am absolutely satisfied with them. I recommend them highly....
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Was this helpful? Yes
By: Jonathan
Dec 03, 2015
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Hello Roland, many thanks for leaving a review and for your positive comments which are very welcome indeed. It was good to see you last week and I hope that everything continues to go well for you both. Best wishes from all of us here.....
Aug 28,2015
Minithumbup
By:
Aug 28,2015
0 people found
this helpful
Northwoods letting agents are great to deal with and are very understanding through a couple of delays we have had. And when we moved from one property to another it was seamless....
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Was this helpful? Yes
Areas covered
  • WR1
  • WR1
  • WR2
  • WR2
  • WR3
  • WR3
  • WR4
  • WR4
  • WR5
  • WR5
  • WR9
  • WR9
  • WR14
  • WR14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£242,000
  • Max: Β£242,000

Letting
  • Min: Β£0
  • Max: Β£242,000

RICS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
28 0 87 1 0 0 0 0 1 0
Jonathan Edwards Jonathan Edwards
Director
43 reviews

About Jonathan No description set View full profile
Maria Edwards Maria Edwards
14 reviews

About Maria No description set View full profile
Natasza Rhee Natasza Rhee
4 reviews

About Natasza No description set View full profile
Sophie Martin Sophie Martin
37 reviews

About Sophie No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 10:16 AM 14/01/2016 by allAgents

Complaints Procedure

If you are concerned about the service that you have received from us, please contact us first and we will try our very best to resolve matters. We will also be happy to provide a copy of our Formal Complaints Handling procedure should you wish to make a formal complaint.
Last updated at 10:16 AM 14/01/2016 by allAgents

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