• Staff picture
    Jonathan
  • Staff picture
    Maria
  • Staff picture
    Sarah
  • Staff picture
    Robert
  • Staff picture
    Harriet
Northwood Worcester is a multi-award* wining specialist lettings company offering personal, professional and friendly service since 2003. If you are thinking of renting out your property for the first time and would like some initial guidance or are a seasoned property landlord or a prospective tenant looking for a new rental home, please get in touch or drop into our Barbourne Road office and we will be very happy to help. We understand that moving home can often be the product of stress Read full description...ful circumstances including a change of employment, relocation, separation or other family issues. Our aim is to make the lettings process as simple and as stress-free as possible with a human touch. We currently cover the following areas: Worcester City Centre, Barbourne, Northwick, Claines, Blackpole, Warndon Villages, St Peters, Norton, St Johns, Lower Wick, Droitwich and Malvern. We are proud to be regulated by the Royal Institution of Chartered Surveyors and a member of the RICS Client Money Protection scheme for our clients and customers. Northwood Worcester is a member of Safe Agent and the redress mechanism provided by The Property Ombudsman. Further details available upon request. * We are proud to have won the allAgents Gold Award for best letting agent in WR1 for 2014, 2015, 2016 and 2017. A big Thank you to all our customers and clients who have provided feedback via allAgents.
Northwood

41-43 Barbourne Road Worcester
Worcestershire
WR1 1SA

01905 330530
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Properties for Sale
Properties to Rent

“ Superb professionalism and extremely helpful.... ”

Jun 13,2018
Minithumbup
Harriet
Jonathan
By: 'Jay777'
Jun 13,2018
1 people found
this helpful
Having dealt with several letting agents Northwood Worcester is a real breath of fresh air. Welcoming, polite, friendly and helped us complete everything we needed to move into our lovely home. The after care and any further support is fantastic. Any maintenance/services are dealt ...
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Comment on agent fees
I felt the agents fees were very reasonable.
Was this helpful? Yes
By: Jonathan Edwards
Jun 15, 2018
View all comments (1)
Hi James, many thanks indeed for taking the time to post your feedback and for your positive and complimentary comments. I can't believe it is fast approaching two years since you moved in and it is all the more rewarding to read your review based on your experience of Northwood over that amount of time. We hope you and the family will continue to be very happy in your home for a long time to come. Best wishes from all of us. ...

“ Fantastic service... ”

May 21,2018
Minithumbup
Harriet
Jonathan
By: 'Stuart'
May 21,2018
2 people found
this helpful
I have been in a property with Northwood's as my agent for nearly 3 years. All communication with the agents is professional but also very friendly and helpful. The agent help organise visits from contractors and are always available if I need them. If I ...
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Comment on agent fees
Fees are fixed and never an issue
Was this helpful? Yes
By: Jonathan Edwards
May 22, 2018
View all comments (1)
Hi Stuart, many thanks for taking the time to post a review of your experience with Northwood over the last 3 years and for your positive comments which are greatly appreciated. Customer service is at the heart of everything we do and our aim is very much to provide professional, friendly and helpful service. It is especially pleasing that you feel those things are exactly what you have had renting your home through us. We will be delighted to try and find you new accommodation as and when you n ...

“ Top Notch Service... ”

May 18,2018
Minithumbup
Harriet
By: 'AndyB'
May 18,2018
1 people found
this helpful
I recently had a bathroom leak and drain problem which Harriet delt with in a very professional efficient and speedy manner.Five Start effort!...
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Comment on agent fees
Fair and reasonable for the high level of service provided.
Was this helpful? Yes

“ Old Stables... ”

May 14,2018
Minithumbup
Maria
Robert
By: 'Matt'
May 14,2018
1 people found
this helpful
Really helpful staff, everything was done simply and easily and the whole rental process went through without any problems from the first call to arrange a viewing to getting the keys....
read full review
Comment on agent fees
Reasonable Fees
Was this helpful? Yes
By: Jonathan Edwards
May 15, 2018
View all comments (1)
Hi Matt, Many thanks for posting your feedback on renting a property through Northwood Worcester and for your positive comments which are very much appreciated. We strive to give a professional, helpful and friendly service and it is great to hear that you feel that is exactly what you had from us. We hope you will be extremely happy in your new home and although it is not one that we are managing for the owners, we are here to help if you have any queries regarding the tenancy. Best wishes. ...

“ mr... ”

May 13,2018
Minithumbup
Jonathan
By: 'reddevilfan'
May 13,2018
2 people found
this helpful
Everything was fine .We were very satisfied .Everything was sorted out on time .House is really in very good conditions...
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Comment on agent fees
good
Was this helpful? Yes
By: Jonathan Edwards
May 15, 2018
View all comments (1)
Hi Reddevilfan (love the name!), thank you very much for taking the time to leave feedback and for your positive comments. It is especially pleasing to see you have rated out tenant fee as "Good". There is much in the media at the moment about tenant fees generally and some other companies charge over £600 for a couple to take a tenancy. Our fee is £200 including VAT for up to 2 adults as you know. I hope you are both settling in well to your new home in WR1 and hope you will be very ...
Jan 09,2018
Minithumbup
Robert
By: 'Ben Watts'
Jan 09,2018
1 people found
this helpful
Through out the process of moving Rob has been very supportive and efficient in managing the situation limiting any unnecessary delay. I have found him highly professional and would recommend him as an agent....
read full review
Was this helpful? Yes
By: Jonathan Edwards
Jan 27, 2018
View all comments (1)
Hello Ben, Thank you for your kind feedback. As tenants since July 2013, we were pleased to be able to help you with early re-marketing which successfully saved you around six months' rent whilst you purchased your own property recently. We hope you and the family will be very happy in your new home. I would be interested to know what you feel we could have done better to achieve the final fifth star? Please feel free to contact me direct with any comments or suggestions. Many thanks again. ...
Nov 20,2017
Minithumbup
Jonathan
By: 'Kirk'
Nov 20,2017
1 people found
this helpful
I have dealt with Northford for many years and have always found them very professional and courteous thoroughly recommend Jonathan Edwards...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan Edwards
Dec 05, 2017
View all comments (1)
Many thanks for your kind comments and for taking the time to post your feedback. It has been a pleasure to find tenants for you since 2011 and the excellent level to which the properties are presented has helped enormously in finding excellent tenants. Thank you. ...
Nov 07,2017
Minithumbup
Jonathan
Maria
By: 'Josh Mosey'
Nov 07,2017
2 people found
this helpful
These guys are top notch pro agents. I am a landlord and would use 100% Friendly, punctual and human! Thanks guys...
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Comment on agent fees
not applicable
Was this helpful? Yes
By: Jonathan Edwards
Nov 10, 2017
View all comments (1)
Hi Josh, It has genuinely been a pleasure to help you find a new home and I hope all three of you will be very happy there for a long time to come. Thank you so much for your kind comments (and also for the very scrummy doughnuts that did not last long!). Best wishes from all of us. ...
Sep 07,2017
Minithumbup
Robert
By: 'Paul'
Sep 07,2017
1 people found
this helpful
I recently rented a property during an extremely challenging period of my life. From start to finish both Sophie and Rob could not have been more professional, helpful and understanding. I will always be grateful for their support in making this as easy as possible ...
read full review
Was this helpful? Yes
By: Jonathan
Sep 08, 2017
View all comments (1)
Hi Paul, Many thanks for taking the time to leave feedback on your experience of letting through Northwood and for your positive comments which are very much appreciated. We hope you settle well into your new home and the wonderful amenities nearby might help a little in this process. Best wishes from all of us. ...
Jul 05,2017
Minithumbup
By: 'Genevieve.K'
Jul 05,2017
2 people found
this helpful
Very professional and very helpful. She is approachable and we've had no problems at all, from looking from the flat to moving in she's made it all as smooth as possible....
read full review
Comment on agent fees
good, very good
Was this helpful? Yes
By: Jonathan
Jul 27, 2017
View all comments (1)
Hi Genevieve, many thanks for taking the time to post feedback for us and for your positive comments which are very gratefully received. We hope you are settled into your new home now and that you will be very happy there. If you do have any issues, we are here to help. Best wishes from Northwood. ...
Jun 22,2017
Minithumbup
By: 'Jessie'
Jun 22,2017
2 people found
this helpful
Renting through Northwood was so easy and straightforward. The properties that they work with were all beautiful and we are so happy with ours. The entire process ran smoothly, from arranging viewing appointments to signing for our apartment. The agency fees were much cheaper than ...
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Comment on agent fees
The fees were much cheaper than many other Agents in Worcester
Was this helpful? Yes
By: Jonathan
Jun 27, 2017
View all comments (1)
Hello Jessie, Thank you do much for taking the time to post your feedback and for your kind comments. We hope that you are both settling in well to your new home and that you will be very happy there. If there are any problems, we are here to help. Best wishes from all of us. ...
Jun 14,2017
Minithumbup
Jonathan
By: 'ScottyG'
Jun 14,2017
2 people found
this helpful
From the point of being met at the property for viewing, to the point of collecting keys from the agents, we have been thoroughly looked after and guided in the right direction by the staff at Northwood. Very friendly branch and group of agents. Would 100% ...
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Comment on agent fees
Compared to other agents fees, Northwood is very affordable (Easily 50% the cost of choosing another agents)
Was this helpful? Yes
By: Jonathan
Jun 14, 2017
View all comments (1)
Hi Scotty, Many thanks for taking the time to leave a review and for your positive feedback and kind comments. We hope you are settling in well and enjoying your new home. Best wishes from all of us. ...
May 08,2017
Minithumbup
By: 'Iain Mackenzie'
May 08,2017
1 people found
this helpful
It's been a pleasure from beginning to moving in, lovely, professional, and great communication - they have shown us better service in a few weeks than the previous letting agents did in three years...
read full review
Comment on agent fees
The agents fees were fair, even less than we paid three years ago for the same type of rental, and all the references etc were done in one day, fantastic.
Was this helpful? Yes
Apr 04,2017
Minithumbup
By: 'Alice'
Apr 04,2017
2 people found
this helpful
Everyone is lovely. Very good customer service. accommodating to any issues that have arisen. The staff are friendly and not patient I feel in very safe hands....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Jonathan
Apr 06, 2017
View all comments (1)
Hi Alice, Many thanks for taking the time to post your feedback and for your kind comments. Hopefully the word "not" was not intended to be included given the very complimentary nature of the other words for which we are all very grateful. Hopefully you are settling in well to your new home and we wish you every happiness there. Best wishes. ...
Mar 31,2017
Minithumbup
By: 'GP'
Mar 31,2017
2 people found
this helpful
From the getgo, Northwood (and Sophie in particular) have been brilliant. They've kept us informed throughout, been quick to help with any problems we've had and generally just been outstanding agents. We've only been in the new house a week but from first impressions, we've ...
read full review
Comment on agent fees
Excellent, nothing I'd class as unnecessary or frivolous.
Was this helpful? Yes
By: Jonathan
Apr 06, 2017
View all comments (1)
Hi GP, thank you for your positive feedback and kind comments. We are all very grateful and hope that you are enjoying the property and will be very happy there. If any issues arise, we will be happy to help. Best wishes. ...
Mar 31,2017
Minithumbup
By: 'AshLeigh'
Mar 31,2017
2 people found
this helpful
We are new to privately renting and the service we have recieved from Sophie was both professional and extremely friendly. She has been so helpful throughout the entire process, while taking the time to really understand both of us on a more personal level making ...
read full review
Comment on agent fees
The fees we paid were very reasonable.
Was this helpful? Yes
By: Jonathan
Apr 06, 2017
View all comments (1)
Hi Ash & Leigh, Thank you so much for taking the time to leave feedback regarding the service you have had from us so far and also for your kind comments. I know there were one or two teething issues when you moved in, as there often are, but hopefully you are beginning to settle in and we hope you will be very happy in your new home. If any problems do arise at any time, we are here to help. Best wishes. ...
Mar 29,2017
Minithumbup
Jonathan
By: 'Dave&Ellie'
Mar 29,2017
1 people found
this helpful
Excellent from start to finish and would highly recommend Northwood Worcester to anyone looking to buy/rent in the area. Many thanks to Jonathan and Sophie for all there help and making it an easy and hassle free experience....
read full review
Comment on agent fees
Very reasonable fees and would have paid more, given that nothing was to much trouble and that everyone in Northwood Worcester are genuinely nice people.
Was this helpful? Yes
By: Jonathan
Mar 30, 2017
View all comments (1)
Hi Dave & Ellie, Thank you so much for taking the time to leave a review for us and for your lovely comments which are very much appreciated. I hope you are all settling in well to your new home and the new shower is working well. We all hope you will be very happy there with many fond memories to come. Best wishes. ...
Feb 27,2017
Minithumbup
Jonathan
By: 'Renee'
Feb 27,2017
3 people found
this helpful
Gold star: highly professional people whose expertise and positive approach enabled us to secure our new, very lovely, home. Thank you....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Jonathan
Feb 27, 2017
View all comments (1)
Hello Renee, Many thanks for taking the time to leave a review for us and for your positive feedback. We hope you will be very happy indeed in your new home which a certain little bird mentioned to Sophie that you already have looking lovely. With best wishes from all of us. ...
Feb 23,2017
Minithumbup
Jonathan
By: 'Richard.Evans'
Feb 23,2017
2 people found
this helpful
Would 100% recommend. Jon sorts contractual questions and Sophie sorts everything else, always friendly and helpful plus where necessary comes back with answers without us having to chase. They do exactly what they say they do, very happy customer....
read full review
Comment on agent fees
Not cheap but worth it.
Was this helpful? Yes
By: Jon
Feb 27, 2017
View all comments (1)
Hello Richard, Many thanks indeed for your positive feedback and for taking the time to post a review, it is very much appreciated by all of us here. ...
Jan 19,2017
Minithumbup
By: 'Claire Willerton'
Jan 19,2017
2 people found
this helpful
Incredibly professional, friendly service. Made me feel completely at ease and informed at each part of the process. Thank you....
read full review
Was this helpful? Yes
By: Jonathan
Jan 30, 2017
View all comments (1)
Hello Claire, many thanks for taking the time to leave a review for us and for your very kind comments which are very much appreciated. We hope you are enjoying living at the property. If there is anything we can do to help at any time, please do not hesitate to contact us. ...
Jan 13,2017
Minithumbup
By: 'LBourne'
Jan 13,2017
1 people found
this helpful
I was thoroughly happy with the help and service I received from Sophie when looking for a new property to rent. Very helpful and made the process very smooth....
read full review
Was this helpful? Yes
By: Jonathan
Jan 13, 2017
View all comments (1)
Many thanks for taking the time to post a review and for your kind comments. Hopefully you are settling in well to the flat and we hope you will be very happy there. We are here to help though if any issues do arise. With best wishes from all the Northwood team. ...
Dec 15,2016
Minithumbup
By: 'Pete and Rosie Howard'
Dec 15,2016
1 people found
this helpful
All of the staff at the Barbourne Rd branch in Worcester are fantastic to deal with. If there are any issues with the house we are notified straight away and it is dealt with in a very profesional manner. We have been with Northwood for 9 ...
read full review
Comment on agent fees
We have always thought that the fees are very fair
Was this helpful? Yes
By: Jonathan
Dec 15, 2016
View all comments (1)
Hello Pete & Rosie, Thank you so much for your kind comments and for taking the time to post a review, it is very greatly appreciated by all of us here. I hope that life in Aus is still treating you well and wish you and your family all the very best for a very Merry Christmas and a happy and healthy 2017. ...
Dec 09,2016
Minithumbup
By: 'PETER CANE'
Dec 09,2016
2 people found
this helpful
Everyone is prompt in dealing with any queries and quick in sorting out problems, I have no problem recommending them....
read full review
Comment on agent fees
FAIR
Was this helpful? Yes
By: Jonathan
Dec 14, 2016
View all comments (1)
Hello Peter, many thanks indeed for taking the time to post a review for us and for your positive feedback which is greatly appreciated. With best wishes from all of us here for a very happy Christmas and 2017. ...
Dec 09,2016
Minithumbup
By: 'Ho4'
Dec 09,2016
2 people found
this helpful
All dealings with each individual at Northwood are efficient, professional and friendly. My review has to contain twenty words. Waste of time!...
read full review
Comment on agent fees
At first glance the fees seem high but given the service provided I think they are fair
Was this helpful? Yes
By: Jonathan
Dec 14, 2016
View all comments (1)
Hello Ho4, Thank you for leaving a review and for your positive comments and feedback. I am proud to say that our set up fee of £200 inc. VAT for up to two adults and renewal fee of £50 inc. VAT are among the lowest charges of professional Worcester letting companies. I hope you continue to enjoy the service you receive from us. With best wishes from all the team for Christmas and 2017. ...
Dec 09,2016
Minithumbup
By: 'Hannah Brown'
Dec 09,2016
2 people found
this helpful
Sophie has been nothing but helpful and a credit to the company throughout the year. Very good customer service and even was caring enough to ask how I was after a family member had to go into hospital when she saw me a week later. ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Jonathan
Dec 14, 2016
View all comments (1)
Hello Hannah, many thanks for taking the time to post a review and for your kind comments. Northwood's aim is to provide a highly professional but also genuinely friendly service. It is very pleasing to hear that is exactly what you have received from us and from Sophie in particular. Wishing you a very Merry Christmas and a happy and healthy New Year from all of us here. ...
Dec 08,2016
Minithumbup
Jonathan
Maria
By: 'John'
Dec 08,2016
2 people found
this helpful
Excellent service from all the staff at Worcester Northwood. Emails are always promply attended to. Well done John and Maria....
read full review
Was this helpful? Yes
By: Jon
Dec 08, 2016
View all comments (1)
Hello John, Many thanks for posting a review and for your feedback which is greatly appreciated. We strive to offer a professional and also friendly service for all our customers and clients. You came to us via recommendation of course which is tremendously pleasing also for Maria and me. Thanks again and best wishes to you all out there in Aus. ...
Dec 08,2016
Minithumbup
Maria
By: 'Sam - northcote street.'
Dec 08,2016
2 people found
this helpful
My property has been handled with very professionally. When maintenance issues have arisen, they have been taken care of quickly and professionally. In all honesty I hardly think about the house, which a testament to how stress free you make the renting of it. Thanks ...
read full review
Was this helpful? Yes
By: Jonathan
Dec 14, 2016
View all comments (1)
Hi Sam, many thanks for taking the time to leave a review and for your kind comments. When Maria and I set up the business 13 years ago our aim was to provide a highly professional but also friendly service. It is great to hear that this has been your experience with Northwood. Thank you for your continued business. Best wishes from all of us here for Christmas and the New Year. ...
Dec 08,2016
Minithumbup
Jonathan
By: 'Karen Lolley'
Dec 08,2016
2 people found
this helpful
Found the whole process easy with no problems. As a first time landlord was not sure what to expect but have to say everything g has been perfect and pain free!...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Jonathan
Dec 12, 2016
View all comments (1)
Hello Karen, thank you so much for your kind comments and for taking the time to post your feedback, it is very much appreciated. It is also extremely pleasing (especially as we were recommended to you) that you have been happy to award us five stars for the service you have had. Best wishes from all of us. ...
Dec 07,2016
Minithumbup
By: 'Gergo'
Dec 07,2016
2 people found
this helpful
I am truly glad to became contracted with Northwood more than a year ago. As my cousin and me found a lovely home for us. We never really have any issue but when we had like water leaking or something like that they always had ...
read full review
Comment on agent fees
There is no unpayable agent's fee if the services and the home what you got is worth its prices.
Was this helpful? Yes
By: Jonathan
Dec 14, 2016
View all comments (1)
Hello Gergo, Thank you for leaving a review and for your positive feedback. We are very grateful and are pleased that you are happy in the property and with our service. Best wishes to you both for Christmas and for 2017 from all of us. ...
Dec 06,2016
Minithumbup
By: 'Phil John'
Dec 06,2016
2 people found
this helpful
Always very helpful when needed Courteous and friendly with good communication from day one Would not hesitate to recommend their services...
read full review
Comment on agent fees
They are what they are!
Was this helpful? Yes
By: Jonathan
Dec 07, 2016
View all comments (1)
Hello Phil, Many thanks for taking the time to post a review and for your kind comments. As a longer-term customer, it is really pleasing that you have been and still are happy with the service you receive from us and that you are willing to recommend us to others. Many thanks indeed. Best wishes from all of us at Northwood. ...
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £242,000
  • Max: £242,000

Letting
  • Min: £0
  • Max: £242,000

RICS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
32 0 107 1 0 0 0 0 2 0
Staff picture Jonathan

Staff picture Maria

Staff picture Sarah

Staff picture Robert

Staff picture Harriet

Fees

We have a transparent fee policy and whether you are a property owner or a tenant and we do not believe that a higher rental value property should incur higher fees.

If you would like further details please contact us and we will be happy to help.
Last updated at 1:39 PM 16/05/2018 by Jonathan Edwards

Complaints Procedure

Please contact us in the first instance and we will try our best to resolve any complaints. A copy of our full Complaints Handling Procedure is available on request.
Last updated at 1:39 PM 16/05/2018 by Jonathan Edwards

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Branch - Worcester, WR1