Worcester Lettings & Estate Agents, Worcester, WR1
4.9/5, 293 reviews
98% recommended
80% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003. We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. ... show more Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. Also that the decision to move home can often involve big life events such as a job relocation or family or relationship issues. Our aim is to make the process as simple and as hassle-free as possible for everyone, so if you are thinking of letting out your property or are a prospective tenant looking for a rental home, please get in touch and we will be happy to help.

We currently cover the following areas: Worcester City Centre, Barbourne, Northwick, Claines, Blackpole, Warndon Villages, St Peters, Norton, St Johns, Lower Wick, Droitwich and Malvern.

Northwood Worcester is a member of Safe Agent and use the Safe Agent Client Money Protection scheme for clients and customers and the redress mechanism provided by The Property Ombudsman. Further details available upon request.

* Winner of the allAgents Gold Award for Best Letting Agent in WR1 for 8 years in a row from 2014. A huge Thank you to all our customers and clients who have provided feedback via allAgents.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 99% £242,000 £242,000
Lettings 96% 97% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 1 209 5 0 0 0 0 5 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
  • WR6
  • WR7
  • WR11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TDS SAGEagent
Latest Properties
Images & Videos

“Amazing! ......”

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Jan 07,2023
Minithumbup
Eloise
By: 'Carly Young'
Jan 07,2023
0 people found
this helpful
Amazing! Found our rental through Northwoods and it’s a perfect little home for me and my girlfriend. Appreciate all the help from Ellie and Steve!...
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“A friendly and efficient letting agent...”

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Aug 08,2022
Minithumbup
Stephen
By: 'Christopher'
Aug 08,2022
0 people found
this helpful
Northwood Letting Agents are a reliable and helpful agency. When searching for a property they were flexible with viewings times (managing to allow for a viewing on the day of an enquiry). They provided all the information required for a quick application process, and answered ...
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Was this helpful? Yes
By: Michael Arnold
Aug 23, 2022
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Thanks for your kind words. We always try to provide the highest quality service we can and it is great to hear that all the hard work behind the scenes has paid off. ...

“It has got to be a big 5* for Steve from Nort......”

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Aug 03,2022
Minithumbup
Stephen
By: 'Chelsea'
Aug 03,2022
0 people found
this helpful
It has got to be a big 5* for Steve from Northwood who helped me find the perfect property. He listened to exactly what It was I was ideally looking for and showed me relevant properties. With the market being so fast paced at the moment ...
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Was this helpful? Yes
By: Michael Arnold
Aug 23, 2022
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Hi Chelsea, I am so please that Steve has received your 'Big 5 stars', he works hard to ensure that things go smoothly for tenants in particular and it is great to hear that we found you your perfect property. ...

“Alteration to rent payment date....”

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Jul 29,2022
Minithumbup
By: 'Rod Ogden'
Jul 29,2022
0 people found
this helpful
I requested a change to my monthly payment date and the Agents were able to deal with the matter quickly and to my satisfaction. A friendly and professional approach throughout....
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Was this helpful? Yes
By: Jonathan Edwards
Aug 01, 2022
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Hi Rod, one of our main aims is to provide personal, professional and friendly service and it is great to know that you are happy you have had just that from us. Many thanks for posting a review, it is very much appreciated. Best wishes from all the team, Jonathan ...

“I am a landlord and the fully managed service......”

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Jul 27,2022
Minithumbup
By: 'Katherine'
Jul 27,2022
2 people found
this helpful
I am a landlord and the fully managed service that Northwood (Worcester branch) provide is excellent. They deal with everything, I am just contacted when any approval for work etc is needed. This makes everything so easy and effortless for me - well worth the ...
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Was this helpful? Yes
By: Jonathan Edwards
Jul 28, 2022
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Hi Katherine, thank you for posting a review and for your kind comments. We put a lot of effort into taking the stress out of lettings for our landlords such as yourself and tenants and it is great to hear that you have been so happy with our service. Many thanks & best wishes from all of us. Jonathan ...

“Very nice and helpful people! They are always......”

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Jul 27,2022
Minithumbup
By: 'Serban Sarbu'
Jul 27,2022
2 people found
this helpful
Very nice and helpful people! They are always willing to help at any hour without any issues! Pleasure to work with!...
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Was this helpful? Yes
By: Jonathan Edwards
Jul 28, 2022
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Hi Serban, Thank you for your review and kind comments. We have been happy to help and hope you are enjoying your home. Best wishes from all of us. Jonathan ...

“Great Review...”

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Jul 27,2022
Minithumbup
By: 'Heidi'
Jul 27,2022
1 people found
this helpful
The team at Worcester are helpful, reliable and efficient. They took my property on with existing tenants and have been great with communication between us. I'm very happy with the service to date, thank you....
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Was this helpful? Yes
By: Jonathan Edwards
Aug 01, 2022
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Hi Heidi, I am so pleased that you have been happy with everything and thank you for taking the time to post a review. With best wishes from the whole team. Jonathan ...

“Super helpful and polite...”

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Jul 27,2022
Minithumbup
Stephen
By: 'Anna'
Jul 27,2022
1 people found
this helpful
Everyone has been really helpful throughout the renting process and are very punctual and quick in replying. Very happy overall!...
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Was this helpful? Yes
By: Jonathan Edwards
Aug 01, 2022
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Hi Anna, many thanks for your review. It is great to know that you have been happy with our service and it means a lot that you have taken the time to post feedback. We hope that once any initial moving in issues are resolved, you will be very happy in your new home. With best wishes from all of us, Jonathan ...

“Steve has been a very informative, and helpfu......”

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Mar 24,2022
Minithumbup
Stephen
By: 'Lara'
Mar 24,2022
1 people found
this helpful
Steve has been a very informative, and helpful estate agent. Very prompt responses to queries and emails, couldn't have really asked for anything more....
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Was this helpful? Yes
By: Jonathan Edwards
Apr 14, 2022
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Hi Lara, thank you for taking the time to post feedback and for your positive comments. We are very pleased you have been happy with the service you have received. Best wishes, Jonathan ...

“A 20 year relationship...”

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Jan 31,2022
Minithumbup
By: 'Barry Hine'
Jan 31,2022
3 people found
this helpful
We have been dealing with Northwood Worcester for 20 years, it has been a great experience with the very professional couple Jon and Maria, and the last 2 years they have been Ably assisted by Lauren. Our property as been managed by Northwood all that time and ...
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Was this helpful? Yes
By: Jon Edwards
Feb 03, 2022
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Hi Barry, our business dealings over the last 20 years have been an absolute pleasure and thank you for that. We are sorry to be losing you as a client but are happy that the sale of the property has finally gone through for you and we look forward to working with the new owners. With our very best wishes & thanks, Jon, Maria and the team. ...

“Great service, great communications and highl......”

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Jan 06,2022
Minithumbup
By: 'Antony'
Jan 06,2022
2 people found
this helpful
Great service, great communications and highly recommended. Have used Northwood for many years. Recently a repair job was arranged for me after hours/on holiday. Very pleased....
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Was this helpful? Yes
By: Jonathan
Jan 13, 2022
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Hi Anthony, many thanks for posting feedback, it is very much appreciated and I'm glad we were able to get everything back up and running quickly for the occupier. Best wishes from all the team. Jonathan ...

“We were impressed with the efficiency and res......”

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Jan 04,2022
Minithumbup
By: 'Victoria'
Jan 04,2022
2 people found
this helpful
We were impressed with the efficiency and responsiveness of the Worcester team. They were friendly and helpful and went the extra mile when we were moving in and had to collect keys on a Sunday lunch time. All information given clearly and the whole process ...
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Was this helpful? Yes
By: Jonathan
Jan 13, 2022
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Hi Victoria, thank you for posting a review and for your lovely comments. We cannot promise to work every Sunday but I'm pleased we were able to help get things arranged for you. We all hope you have settled in well to you new home and and enjoying living there. With best wishes, Jonathan ...

“Super friendly and helpful throughout the who......”

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Dec 02,2021
Minithumbup
By: 'N R Cooper'
Dec 02,2021
3 people found
this helpful
Super friendly and helpful throughout the whole process, can highly recommend these agents for anyone looking to rent a property....
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Was this helpful? Yes
By: Maria
Dec 07, 2021
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Many thanks for posting a review and for your lovely comments, which are very much appreciated. It has been a pleasure to help. I hope you are settling well in your new home and that Santa will be able to find a way into that super fireplace. Best wishes from all of us. Maria ...

“I am a landlord that used the services of Nor......”

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Sep 22,2021
Minithumbdown
By: 'Emma'
Sep 22,2021
0 people found
this helpful
I am a landlord that used the services of Northwood for approximately 8 years. My house was handed back to me recently and the house was completely trashed by the last tenants who had lived there for 3 years. They had been smoking everywhere in the property ...
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Was this helpful? Yes
By: Jonathan Edwards
Sep 23, 2021
View all comments (1)
Hello Emma, thank you for taking the time to post feedback. As the owner of Northwood Worcester, I am grateful for comments both good and not so good. All tenants are expected to look after a property in accordance with the terms of their tenancy contract and to hand it back at the end of their tenancy in the condition they received it in, subject to fair wear and tear. The vast majority of tenants do just this but unfortunately some don’t. The inconvenience caused to you by the conditi ...

“Have used Northwood for coming up 10 years. Always a pleasure ......”

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Sep 13,2021
Minithumbup
By: 'Max'
Sep 13,2021
2 people found
this helpful
Have used Northwood for coming up 10 years. Always a pleasure to deal with, interactive, communicative. Lauren is a fabulous team member and on the ball. Jon and Maria run the ship and the whole team is top notch. As one who see lettings and estate ...
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Was this helpful? Yes
By: Jon Edwards
Sep 17, 2021
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Hi Max, your feedback is very greatly appreciated, so too are the professional and friendly dealings that we have always enjoyed over the years. A decade sounds like a long time but it seems to have gone in the blink of an eye. Thank you to you and to Trudie for your support over the years and as always, we are here to help. Best wishes from all the team. ...

“Everyone I deal with at Northwood is very hel......”

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Sep 08,2021
Minithumbup
By: 'Louise'
Sep 08,2021
2 people found
this helpful
Everyone I deal with at Northwood is very helpful with all my questions and quick at responding and sorting things too, particulalry with the issues that seem to have happened this year....
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Was this helpful? Yes
By: Jonathan Edwards
Sep 13, 2021
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Hi Louise, thank you for taking the time to post feedback Louise and for your positive comments. It has been a pleasure to be involved with the letting and management of your property over the last three years and thank you for choosing to renew for a further 3 years, it is very greatly appreciated. With best wishes from all the team. ...

“Rob is simply the best!! From the first phone......”

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Aug 31,2021
Minithumbup
By: 'David Stevens'
Aug 31,2021
4 people found
this helpful
Rob is simply the best!! From the first phone call I knew Rob (and Northwood) was the right relationship and partnership for my Wife and I as first time landlords. Rob's knowledge, experience and advice helped us navigate the unknown. What REALLY impressed us was ...
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Was this helpful? Yes
By: Jon Edwards
Sep 17, 2021
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Hello David, thank you for posting feedback of letting your property through Northwood and for your positive comments. As a small business, customer service is the heart of what we do and it is wonderful to know that we have helped make the process of renting your home out for the first time as straight forward as possible for you. We hope you are settling in well in your new location. With best wishes from all the team. ...

“At our first meeting I was impressed with Rob......”

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Aug 28,2021
Minithumbup
By: 'Susan'
Aug 28,2021
1 people found
this helpful
At our first meeting I was impressed with Robert's professionalism and friendly manner. He has always responded promptly to my emails with excellent advice and has always been extremely helpful. As I live abroad, it is important for me to be comfortable with an agent ...
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Was this helpful? Yes
By: Jonathan
Sep 14, 2021
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Hello Susan, many thanks for your feedback and for your lovely comments. It can seem a bit of a daunting task choosing a letting agent especially when living abroad and it a great to know that you have been so pleased with the service you have received from Northwood. With best wishes from all the team. ...

“Brilliant service from Northwood. Dealt with ......”

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Jul 22,2021
Minithumbup
By: 'Laura'
Jul 22,2021
3 people found
this helpful
Brilliant service from Northwood. Dealt with our problem quickly and efficiently. Got someone out to look at our problem on the same day which was fab and helped escalate to our landlord for action....
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Was this helpful? Yes
By: Jonathan Edwards
Jul 23, 2021
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Hi Laura, thank you for taking the time to post feedback on your recent experience and for your kind comments. It is an inescapable fact unfortunately that domestic appliances break down from time to time and it can be very frustrating, especially with a young family to look after. We are glad though that we were able to help get things back up and running for you swiftly. Best wishes from all of us. ...

“Northwood are excellent at responding back to......”

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Jul 06,2021
Minithumbup
By: 'Victoria Bradley'
Jul 06,2021
4 people found
this helpful
Northwood are excellent at responding back to you. We recently had an electrical fault, we let the team know and they got back to us quickly and with the details of the electrician who would shortly be in touch, and did. It wasn't long at ...
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Was this helpful? Yes
By: Jonathan
Sep 18, 2021
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Hi Victoria, it is a frustrating fact of life that things in a property break down from time to time but great to know that Lauren helped to get everything back up and running again for you swiftly. Although they do not work for us directly, contractors that we choose to send to properties do reflect on Northwood also so it is particularly pleasing that you were also happy with how they went about their work. Thank you again and hopefully everything will remain in working order now for a long ti ...

“Great Service...”

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Jun 28,2021
Minithumbup
By: 'Jack Turner'
Jun 28,2021
3 people found
this helpful
Recently moved into a super flat in Diglis. Excellent service from all the team at Northwood from initial contact to sorting out a small issue through their contractor. Everyone was polite, efficient and speedy. Highly recommended to landlords and tenants....
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By: Jonathan Edwards
Sep 18, 2021
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Hi Jack, many thanks for posting feedback and for your positive comments which are very greatly appreciated. Having sorted the initial kitchen sink issue, I hope everything at the property is behaving itself and it was great to hear that you are very happy there. Best wishes from all of us. ...

“OK so where to start with Northwood. First word Excellent. ......”

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Jun 28,2021
Minithumbup
By: 'Marcus'
Jun 28,2021
5 people found
this helpful
OK so where to start with Northwood. First word Excellent. We looked at properties with a few agencies in a heated market and properties differed but service levels with other agencies were generally terrible. For example, only doing video viewings, letting tenants show you around, ...
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Was this helpful? Yes
By: Jonathan
Jun 30, 2021
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Hi Marcus, Wow! Thank you for taking the time to post such comprehensive feedback and for your wonderfully positive comments. Some people tend to think that all letting agents are the same. It is genuinely heartening to hear from someone who has been on the receiving end of different service levels from different companies that the effort we all put in at Northwood to go the extra mile and give our customers a professional, helpful and friendly service, really does make a difference. We hope you ...

“Would recommend!...”

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Jun 21,2021
Minithumbup
By: 'Danielle Degville'
Jun 21,2021
3 people found
this helpful
Excellent customer service. Friendly staff. 90% of issues solved in excellent time. Lauren has been particularly helpful in the last 12 months....
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By: Jonathan
Jun 24, 2021
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Hi Danielle, many thanks for posting a review and for your positive comments. We hope you will be very happy in your new home. Thank you for your patience with the recent shower issue. Best wishes from all of us. ...

“Boiler Repair...”

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Jun 08,2021
Minithumbup
By: 'Adam'
Jun 08,2021
3 people found
this helpful
Had issues with the boiler at the property I rent, this was resolved quickly by Northwood. Original plumbing company could not fix the issue as the boiler was still under warranty, Lauren at Northwood arranged for the Worcester Bosch engineer to come out on the ...
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By: Jonathan
Jun 24, 2021
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Hi Adam, Many thanks for posting a review and for your feedback. When a boiler goes out of action we realise how much we depend upon them and it is great that we managed to get yours back up & running again for you quickly. Best wishes, Jonathan ...

“5 Star Service...”

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Jun 07,2021
Minithumbup
By: 'Ross'
Jun 07,2021
2 people found
this helpful
From the minute we enquired about a number of properties Robert fully understood our overall requirements and contacted us to arrange a viewing for the right property (not just the first one that came available within our budget). From the viewing to application Robert and ...
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By: Jonathan
Jun 24, 2021
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Hi Ross, thank you for your review and positive feedback. We know that moving home can be a stressful time and we do everything we can to try and help make it as hassle-free and as friendly as possible. We hope you have settled in well and are enjoying your new home. Best wishes from all of us. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 2:33 PM 27/09/2023 by allAgents

Awards won by Northwood, Worcester WR1 1SA



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Northwood

Branch - Worcester Lettings & Estate Agents, Worcester, WR1