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    Bethan Coe
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    Teresa Ling
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    Julie Armstrong Wood and Helen
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    Nick Harris
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    Helen Atkinson
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    Denis Gleeson
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    Alan The Handyman
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    Denise Watson
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    Helen
Northwood Wokingham offer lettings and sales. Our extremely popular Guaranteed Rental Income Scheme is a unique hassle free, rent guaranteed, property management service. We guarantee the rent for your house or flat will be paid even if the property is empty! So whether you're looking for your first letting or are a young family who needs advice about the property market visit us in Broad Street where we'll be more than happy to help.
Northwood

15-17 Broad Street Wokingham
Berkshire
RG40 1AU

0118 977 2772

Aug 25,2016
Minithumbup
By:
Aug 25,2016
1 people found
this helpful
I have been so pleased and impressed with the services of Northwood, especially Julie, Helen and Bethany They couldn't have been more friendly or professional and I shall definitely recommend and/or use their services again in the future...
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Comment on agent fees
Good fees and competitive
Was this helpful? Yes
Nov 11,2015
Minithumbup
By:
Nov 11,2015
0 people found
this helpful
Northwood Wokingham let our house for 7 years whilst we were in the U.S. We used the full management service since we were so far away and it was wonderful! Anytime something needed to be done, it was all sorted out by email (my preference). If the washing machine broke they knew who to call, at a great price. Replacements, if needed, were chosen online and they arranged everything. We needed a new boiler and they arranged for 3 companies to give quotes and organized everything. Total peace...
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Comment on agent fees
House sold for 446,000
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Oct 22,2015
Minithumbup
By:
Oct 22,2015
0 people found
this helpful
An enormous thank you to the whole team of Northwood!!! This agency was absolutely fabulous. They are professional and respond quickly. In our case, they did go an extra mile. Even after the sale was agreed, they were the perfect mediators between us and the vendors, especially when dealing with the solicitors. We would definitely recommend this agency, and, if times comes to get involved in the property market again, we will most certainly use them. Thank you again and we wish you all the best...
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Oct 22,2015
Minithumbup
By:
Oct 22,2015
0 people found
this helpful
They managed the house letting and we never had any issues with the actual tenants (although Northwood were our tenants and the people in it were sub-let by Northwood). They passed on their periodic inspection reports and the request from the tenants who wanted to change the colour of some rooms, and inspected the re-decoration done by the tenants. They also kept us informed of any issues which we needed to deal with, i.e. the boiler timer stopped working, and they managed the agreed repair fo...
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Comment on agent fees
The Northwood process meant that, having signed a letting contract with them for 2 years, we received a monthly income (annual rent less normal fees and an assumed empty period a year divide by 12) regardless of whether the house was occupied or not. Northwood were our tenants and they sub-let it. This gave us a feeling of financial stability.
Was this helpful? Yes
Oct 19,2015
Minithumbup
By:
Oct 19,2015
1 people found
this helpful
The best ever letting agent, I had in last 10 years. I'm happy to say they are 5 star ðβ€šΓ…ΒΈβ€šΓ…β€™β€šΓ…ΒΈ rating....
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Comment on agent fees
Very reasonable charges
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Oct 12,2015
Minithumbup
By:
Oct 12,2015
0 people found
this helpful
I enjoyed my time as a tenant in a rented property with Northwood and found all the staff friendly and easy to get on with....
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Sep 14,2015
Minithumbup
By:
Sep 14,2015
1 people found
this helpful
At the end of August 2015, we ended a seven-year relationship with Northwood from whom we had rented our home since 2008. Reflecting on those seven years, I can say that Northwood was the perfect 'rental manager' - in the background, unobtrusive, yet always available if a problem ever arose requiring a plumber, electrician, etc. Over the years, I found all of the people I had contact with courteous, professional and very helpful. During the process of leaving the property at the end of the te...
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Aug 19,2015
Minithumbup
By:
Aug 19,2015
0 people found
this helpful
We rented in this property for over 7 years and found the experience very easy from start to finish. Northwood were always very helpful, as tenants we were well looked after by them as the managing agents for the property. Any problems with the property were always resolved quickly and professionally. I would not hesitate to use Northwood again and would gladly recommend the them at any time....
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Jan 19,2015
Minithumbup
By:
Jan 19,2015
0 people found
this helpful
My property was put on the market 1st September, 2014. I had, up to that date, used Northwood as my letting agent for nearly 2.5 years, but I decided to sell the property. I had several offers within a couple of weeks, although my eventual buyer had problems with his purchaser and had to wait to find a replacement one. Northwood kept me up-to-date with what was happening and I completed the sale on 16th January, 2016....
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Comment on agent fees
I was told what the fees would be from the beginning. I think 2% is the going rate for most estate agents.
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Jan 07,2015
Minithumbup
By:
Jan 07,2015
0 people found
this helpful
We were with them for three years and they were fantastic from start to finish. Really helpful and made renting a good experience....
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Nov 30,2014
Minithumbup
By:
Nov 30,2014
0 people found
this helpful
Northwood and Bethan were excellent throughout the sale of my house. From the beginning they arranged plenty of viewings and made sure the property value was accurate. During the sale of the property I moved 250 miles away and Northwood made sure the fact I was not local didn't impact the sale. There were last minute requirements from the buyer, this again was no trouble for Bethan and Northwood. I don't have anything negative to say about the experience!...
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Nov 25,2014
Minithumbup
By:
Nov 25,2014
0 people found
this helpful
I Have used Northwoods Wokingham for the last 6 years to let my property and they have also just sold it for me. I found them to be very reliable on letting, I had the guaranteed income service, which proved to be perfect for me living so far away from the property. I found all the staff very helpful and efficient during my rental contract. I then put the property on the market in September through Northwoods, the way they dealt with everything was amazing. I had very little to do and they looke...
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Comment on agent fees
I found these to be very fair and acceptable.
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Oct 30,2014
Minithumbup
By:
Oct 30,2014
0 people found
this helpful
I am an international landlord, residing in Switzerland and have worked with Northwood Wokingham who manage our property. We have had experienced multiple problems at the property, with electrical, heating and roofing issues. Northwood have been very responsive, professional and efficient to sort out the problems taking into account both the tenant and landlord requirements. Its comforting to know someone if looking after the property in our absence....
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Oct 28,2014
Minithumbup
By:
Oct 28,2014
0 people found
this helpful
I have let a property through Northwood for 6 years. I would thoroughly recommend them - they are efficient, thorough, extremely helpful and quick to reply to all emails. Any issues with the flat they take care of immediately and assist with maintenance in the most cost effective manner....
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Comment on agent fees
The agent has a correct understanding of the market - and has let my property at an optimum price, I am very happy with the agent\'s fees - they are realistic and I get a thorough service.
Was this helpful? Yes
Oct 05,2014
Minithumbup
By:
Oct 05,2014
0 people found
this helpful
Advert to tenant moving in was 11 days. The team were speedy in their responses, efficient with paperwork and helpful with their advice....
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Sep 18,2014
Minithumbup
By:
Sep 18,2014
0 people found
this helpful
Easily the best agency I have ever used. The staff I've indentified, as well as Bethan Coe, made my best interests their priority throughout every stage of the tenancy including before and after. I had to relocate for work but would rather not have moved and I would only use Nothwood if living in the Wokingham area in the future. They will also be the first place I look elsewhere in the country. Other agencies can make you feel anxious and undervalued but you can have every confidence that North...
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Comment on agent fees
Always kept fees to the absolute minimum and were very reasonable and helpful when it came to returning my deposit.
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Sep 03,2014
Minithumbup
By:
Sep 03,2014
1 people found
this helpful
The agent was very helpful throughout the renting and closing out processes, and all paperwork was completed quickly. The agent was easy to communicate with and very professional. I would absolutely recommend them to anyone looking to rent in the Wokingham area....
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Aug 29,2014
Minithumbup
By:
Aug 29,2014
0 people found
this helpful
I used Northwood to sell and rent my property and on both occasions the customer service, advice and guidance was exceptional. It was a great comfort to know that Bethan was always on hand to answer my enquiries, deal with any anxieties and go above and beyond her remit to help me sell my flat. The level of communication concerning the sell was exemplary and I always got a response within half an hour by email and straight away by phone. Great team, great estate agents and I would highly recomme...
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Comment on agent fees
Very reasonable and much better than any other estate agents in Wokingham.
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Jun 11,2014
Minithumbup
By:
Jun 11,2014
0 people found
this helpful
Northwood have been excellent every step of the way - from inspecting the property to assess the rental potential, vetting prospective tenants, paying rental money into my bank account and keeping me updated about any niggles, I.e storm damage to fences etc. I can thoroughly recommend Northwood to anyone wanting to rent out a property without the hassle!...
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Jun 06,2014
Minithumbup
By:
Jun 06,2014
0 people found
this helpful
Northwood staff have been very professional, always prompt, informative, interested, caring, involved and all around made us feel welcomed. I would recommend them to anyone who needs an agent for their housing needs....
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
I have rent through Northwood since 2012 and have been very pleased with their service. They do not charge extortionate fees like some other agents and staff have always been available when needed. Any issues I had (very few) were dealt with quickly and professionally- I would be happy to recommend Northwood to other tenants...
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
We were tenants through Northwood for 16 months and we were impressed by their service so we decided to put our rental property with them. We have found all the staff we have dealt with at the Wokingham office to be efficient and friendly. They strike a good balance between keeping the tenant and the landlord happy. We have been very pleased with the service we have received as both tenant and landlord over the past 6.5 years....
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Apr 14,2014
Minithumbup
By:
Apr 14,2014
0 people found
this helpful
Fabulous service all the way through our (almost) three year tenancy. Always contactable, efficient at dealing with issues and very helpful with pre-checkouts. I have dealt with a lot of estate agents and hands down Northwood have been the best....
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Apr 09,2014
Minithumbup
By:
Apr 09,2014
0 people found
this helpful
Northwood Wokingham have been the best letting agents i have ever rented through. All the staff are very polite and helpful, they sorted any problems very quickly and kept me informed of the progress throughout. My checkout was handled very quickly and smoothly and I received the money much quicker than I ever expected. I would recommend them to anyone considering renting....
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Mar 18,2014
Minithumbup
By:
Mar 18,2014
0 people found
this helpful
The staff was always very helpful and efficient. Always prompt to answer emails and enquiries. We are very happy with the service provided....
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Mar 14,2014
Minithumbup
By:
Mar 14,2014
0 people found
this helpful
We have been with Northwood for just over 3 years. The whole team there are very efficient and helpful. They manage our property for us and we have found their service to be excellent. Any issues with the property have been dealt with very quickly, and the workmen/companies they have found to sort them out have also been very good and reasonably priced!...
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Mar 14,2014
Minithumbup
By:
Mar 14,2014
0 people found
this helpful
Most of my dealings with Northwood Wokingham have been with Helen and Bethan. Both are great ambassadors for their company: helpful, friendly, positive and professional. The occasional times I\'ve requested help for a repair, action has been swift and I always feel reassured that they will get things done. A nice company, nice people to deal with....
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Mar 03,2014
Minithumbup
By:
Mar 03,2014
0 people found
this helpful
Consistently good professional service finding the balance between landlord and tenant in an open and honest manner. Always follows up on reviews and finding resolutions to issues allowing myself as landlord to get on with other things within a busy lifestyle. Trusting them to manage with care and honesty my property and would recommend the service they provide to any existing or new landlord/tenant wishing to consider these services....
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Feb 28,2014
Minithumbup
By:
Feb 28,2014
0 people found
this helpful
Rent payments made accurately and on schedule. Quarterly inspections done and reported, with good tenant relations.. Reminders sent re landlord\'s legal requirements e.g.PAT.-Portable Appliance Testing....
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Feb 27,2014
Minithumbup
By:
Feb 27,2014
0 people found
this helpful
Northwood Wokingham have handled 2 rental properties for me for over 7 years. I am on the Platinum scheme. They have always provided a very thorough and professional service and have kept me up to date with maintenance issues at the property. When maintenance or repairs are required they organise quotes and oversee the work being carried out with minimal fuss. I have always been delighted with the service they have offered to me as a landlord....
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Areas covered
  • RG40
  • Wokingham
  • RG41
  • Bracknell
  • RG42
  • Winnersh
  • RG12
  • RG5
  • RG6
  • RG45
  • SL5
  • GU47
  • RG10
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£240,000
  • Max: Β£446,000

Letting
  • Min: Β£0
  • Max: Β£0

NALS TPOS DPS TDS SAGEagent




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
66 0 61 0 5 0 3 0 2 1
Bethan Coe - no image available Bethan Coe
Lettings Consultant
29 reviews

About Bethan No description set View full profile
Teresa Ling - upload your photo Teresa Ling
9 reviews

About Teresa No description set View full profile
Julie Armstrong Wood and  Helen - upload your photo Julie Armstrong Wood and Helen
1 reviews

About Julie No description set View full profile
Nick Harris - upload your photo Nick Harris
9 reviews

About Nick No description set View full profile
Helen Atkinson - upload your photo Helen Atkinson
20 reviews

About Helen No description set View full profile
Denis Gleeson - upload your photo Denis Gleeson
20 reviews

About Denis No description set View full profile
Alan The Handyman - upload your photo Alan The Handyman
1 reviews

About Alan No description set View full profile
Denise Watson - upload your photo Denise Watson
6 reviews

About Denise No description set View full profile
Helen  - upload your photo Helen
1 reviews

About Helen No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Tenant fees
Reservation Fee Β£400.00
Administration Charge - Single Person Β£400.00
Administration Charge - Couple Β£400.00
Administration Charge - Additional Applicant Β£200.00
Guarantor Β£70.00
Renewal Charge Β£35.00
Late Payment of Rent Β£50.00
Abandoned Check Out Β£50.00
Minimum Arrangement Fee Β£120.00

Landlord fees
Standard Set Up Fee - Fully Managed Β£282.00
Standard Monthly Commission – Fully Managed 15%
Standard Set Up Fee – Rent Collection Β£282.00
Standard Monthly Commission – Rent Collection 12%
Standard Tenant Find Charges 120% monthly rent 1 off fee
Renewal fee Tenant Find Β£50
Last updated at 2:52 PM 27/05/2015 by Denise Watson

Complaints Procedure

We have a standard procedure for handling complaints which is available on our website.
Last updated at 2:17 PM 22/05/2015 by S W

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