• Karen Fairbrother
    Karen Fairbrother
  • Katherine Price
    Katherine Price
  • Steve Adams
    Steve Adams
  • Nicola Winnard
    Nicola Winnard
  • Michelle Grindey
    Michelle Grindey
  • Sarah Elliott
    Sarah Elliott
  • Alex Stott
    Alex Stott
  • claim your profile
    Susan
  • claim your profile
    Kim fulton
With over 40 years in property between us, we believe that no one is better qualified to help the people of Wigan and the surrounding area find that perfect property. We strive to deliver excellent customer service - read our reviews! We offer a full range of both sales and lettings services alongside our very popular Guaranteed Rent service - ideal for busy landlords who are looking for a reliable, fixed income each and every month. So if you are looking for local, friendly experts who are p Read full description...assionate about property then talk to us.
Northwood

55-57 Mesnes Street Wigan
Lancashire
WN1 1QX

01942 321305
Nov 13,2017
Minithumbup
Michelle Grindey
By: 'Alison'
Nov 13,2017
0 people found
this helpful
After having a really terrible experience with another local estate agent we decided to use Northwood after reading the online reviews. What can we say? The whole team from start to finish have been absolutely amazing . We had an offer made on our house for the full asking price within four days of it going on the market. All the staff were so positive , helpful and kept us informed throughout the whole process. We would highly recommend Northwood to anyone who wants to sell their home in a prom...
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Comment on agent fees
We are very happy with the agent's fee as it gives a good incentive to get the best price for your property
Was this helpful? Yes
Sep 07,2017
Minithumbup
Nicola Winnard
By: 'MMC'
Sep 07,2017
0 people found
this helpful
I bought a property recently and am very satisfied with the service provided. My contact person was very pleasant and helpful and very importantly there was excellent communication with her at all stages of the buying process. This was vital as I was living quite a distance away. Overall, an excellent service....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 01,2017
Minithumbup
By: 'frank'
Sep 01,2017
0 people found
this helpful
A few teething problems at the beginning regarding the Brochure. But, sold our property within in two weeks which was just what we wanted. always to hand with phone calls only a couple of times had to leave messages and did not receive a call back....
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Comment on agent fees
Upon reviewing the fees I found them middle of the market but, to their advantage there was no hidden fees and was all explained up front.
Was this helpful? Yes
Aug 28,2017
Minithumbup
By: 'GemWil'
Aug 28,2017
0 people found
this helpful
Northwood have been brilliant so far in helping me with every aspect of my tenancy and getting me settled into my new home....
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Comment on agent fees
All fees are explained thoroughly and are reasonable.
Was this helpful? Yes
Jul 26,2017
Minithumbdown
Katherine Price
By: 'Sharon'
Jul 26,2017
1 people found
this helpful
I was very disgusted the way I was treated Very unprofessional and patronising I certainly will not be referring this Estate Agents in the future...
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Comment on agent fees
BAD
Was this helpful? Yes
By: Katherine Price
Jul 26, 2017
View all comments (1)
Sharon, I am sorry that you felt the need to provide a disappointing review. I cannot be 100% sure who you are as you have not provided a surname. However, the only recent contact I had with a tenant named Sharon was relating to a property we had at Orrell Road and I remember having a nice conversation whilst helping them complete the application form. That lady left the office thanking me for my help. Given that they didn't have all the details they needed for us to complete an applicatio ...
Jul 24,2017
Minithumbup
Karen Fairbrother
Kim fulton
By: 'Tanya Taylor'
Jul 24,2017
0 people found
this helpful
We were truly satisfied with the friendly, helpful and efficient service provided by all staff. We were delighted with the quick turnaround time. Thanks to everyone involved!...
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Comment on agent fees
Fees were competitive
Was this helpful? Yes
Jul 19,2017
Minithumbup
Nicola Winnard
Sarah Elliott
By: 'G Harvey'
Jul 19,2017
0 people found
this helpful
Great service. Sarah looked after our rented property . Found us new tenants quickly and was always helpful. Nicola took over when we decided to sell the property and we were really happy with the service. She was always cheerful and ready to go that extra mile resulting in a quick and painless sale....
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Comment on agent fees
Average
Was this helpful? Yes
Jul 17,2017
Minithumbup
Kim fulton
By: 'bradley walker'
Jul 17,2017
0 people found
this helpful
Kim was very helpful and explained everything properly during my move into the property and was very friendly and told me all about the local area...
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Comment on agent fees
Fees were ok I understand why they are what they are
Was this helpful? Yes
Jul 14,2017
Minithumbup
Karen Fairbrother
Sarah Elliott
By: 'Konnar'
Jul 14,2017
0 people found
this helpful
Have been very helpful with problems or lack of information due to first time move. Dealt with problems that arose in the flat very quickly.Very friendly and approachable....
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Comment on agent fees
Seemed a bit more expensive for initial admin fee compared to other agencies I looked at, but property and support have been worth it.
Was this helpful? Yes
Jul 14,2017
Minithumbup
Kim fulton
Karen Fairbrother
By: 'Claire'
Jul 14,2017
0 people found
this helpful
The Staff are very friendly and welcoming , they made the process of the whole move and paperwork so easy and stress free. If you need any advice or help they are only a phone call away. I'm very glad I chose to go with Northwood....
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Comment on agent fees
I do think all agent fees are bad especially when the price of living is expensive as it is and more as a single mother. I was very lucky I had my parents to help but I wouldn't put a negative against Northwood for it
Was this helpful? Yes
Jul 13,2017
Minithumbup
Kim fulton
Karen Fairbrother
By: 'Lozzer'
Jul 13,2017
0 people found
this helpful
Everything went smoothly hand over was very thorough very happy with the service communication is very good no complaints at all...
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Comment on agent fees
Found the fees quite high compared to others
Was this helpful? Yes
Jul 13,2017
Minithumbup
By: 'Inga'
Jul 13,2017
0 people found
this helpful
The only reason I give 4 stars, cos application fee is quite pricey, other than that is one of the best agency....
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Comment on agent fees
Quite pricey
Was this helpful? Yes
Jul 05,2017
Minithumbup
Kim fulton
Michelle Grindey
By: 'Dan'
Jul 05,2017
0 people found
this helpful
Michelle and Kim both were incredibly helpful with any and all questions and have great advice. Both Very friendly and would recommend for prospective tenants going forward....
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Comment on agent fees
Agents fees are good for market value, very helpful with housing Good families with pets which is a very realistic approach in this day and age.
Was this helpful? Yes
Jun 16,2017
Minithumbup
Nicola Winnard
By: 'Xan'
Jun 16,2017
0 people found
this helpful
Exceptional customer service from Nicola, kept the sale from falling through on more than one occasion and kept me updated throughout the purchase. Thank you....
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Was this helpful? Yes
Jun 06,2017
Minithumbup
Kim fulton
By: 'neil'
Jun 06,2017
0 people found
this helpful
Everything went smoothly from start to finish. Great staff and very friendly. First time renting a property and couldn't recommend Northwood highly enough. 5*...
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Was this helpful? Yes
Jun 06,2017
Minithumbup
By: 'Gemma H'
Jun 06,2017
0 people found
this helpful
Absolutely fantastic service from my initial contact right through to completion. I can't recommend Jade, Nicola, Michelle and the rest of the team enough. Every promise was delivered, they were in constant contact and secured a sale on my house for the asking price within 6 days which is unheard of as the estate where I lived is quite hidden and sales usually take almost a year. I'm hopefully never moving again but if I ever did Northwood would be my first and only call. Caring, honest, fri...
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Comment on agent fees
Average
Was this helpful? Yes
Aug 30,2016
Minithumbup
Michelle Grindey
Steve Adams
By: 'Karl Longworth'
Aug 30,2016
0 people found
this helpful
Always helpful and practical they rent a property from me on the rent guarantee scheme. They also manage repairs and deal with landlord insurance....
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Comment on agent fees
Fees very reasonable and always and transparent
Was this helpful? Yes
Aug 17,2016
Minithumbup
By: 'kevin bannister.'
Aug 17,2016
0 people found
this helpful
Have been with northwood for a lot of years and I have never found any reason to complain about any of the dealings I have had with them. I find them a avery honest and trust worthy company....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 12,2016
Minithumbup
Karen Fairbrother
Katherine Price
By: 'Jo'
Aug 12,2016
0 people found
this helpful
I found both Karen and Katherine very friendly and helpful in helping me view and take up the tenancy of my home, and dealing with any matters arising....
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Comment on agent fees
I believe the fees are average for the area however are much higher than the agents I have dealt with in Anglesey
Was this helpful? Yes
Jul 20,2016
Minithumbup
By: 'Stacey'
Jul 20,2016
0 people found
this helpful
Northwood in Wigan are superb, very friendly agents and I got the keys within the space of 2 weeks after viewing the house. Could not recommend enough I am very pleased!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 15,2016
Minithumbup
Nicola Winnard
Michelle Grindey
By: 'John'
Jul 15,2016
0 people found
this helpful
Very understanding for my needs at the time and very quickly moved things along so i could move in the property....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 15,2016
Minithumbup
Susan
By: 'lyndsey'
Jul 15,2016
0 people found
this helpful
Excellent service when renting a property from northwood,friendly staff always happy to help nothing was too much trouble for them I would highly recommend...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jul 07,2016
Minithumbup
Karen Fairbrother
By: 'Sapph'
Jul 07,2016
0 people found
this helpful
Very friendly and helpful staff. Helped with everything that I needed and contacted the landlord on my behalf to answer any other questions....
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Comment on agent fees
Same as other letting agents
Was this helpful? Yes
Jul 05,2016
Minithumbup
Katherine Price
Karen Fairbrother
By: 'david'
Jul 05,2016
0 people found
this helpful
very professional and helpful, quick to answer and queries. would thoroughly recommended to anyone looking to rent or buy a property in the wigan area....
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Was this helpful? Yes
Jun 13,2016
Minithumbup
Karen Fairbrother
Nicola Winnard
By: 'RMOde'
Jun 13,2016
0 people found
this helpful
Northwood Wigan have provided outstanding, professional service to us. Our queries have been dealt with promptly and they have made sure the moving process has run smoothly. Highly recommended...
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Comment on agent fees
Agent fees were reasonable.
Was this helpful? Yes
Jun 09,2016
Minithumbup
Karen Fairbrother
Susan
By: 'Babs'
Jun 09,2016
0 people found
this helpful
Highly recommend as everything went through really smoothly. Never gone through a estate agent before, kept you upto date with what was happening.....
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Comment on agent fees
A bit steep, but sure they have to make there money somehow
Was this helpful? Yes
Jun 02,2016
Minithumbup
Nicola Winnard
By: 'Ms. L. Zanni'
Jun 02,2016
0 people found
this helpful
Recently bought a property from Northwood Wigan. Very professional service, very friendly and helpful. Nicola Winnard handled my purchase from viewing to collecting my keys. Kept me up to date with information from the vendor and the solicitors. Superb!!...
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Comment on agent fees
N/A - as vendor paid any fees due.
Was this helpful? Yes
May 27,2016
Minithumbup
Steve Adams
Katherine Price
By: 'Lynne'
May 27,2016
0 people found
this helpful
Steve Adams has always been very professional and helpful with any issues I have had - replying quickly to any queries and acknowledging any Emails promptly even when away from the office. I believe he runs an efficient and happy office. Katherine Price has been a reliable contact and has helped me enormously with certain foreign tenants. She is very reliable if asked to do something....
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Comment on agent fees
Very happy with the commission I pay for my rented properties
Was this helpful? Yes
May 27,2016
Minithumbup
Katherine Price
Nicola Winnard
By: 'Michelle'
May 27,2016
0 people found
this helpful
Rented a property for over 3 years and all i can say is they have been fantastic from day one....
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Comment on agent fees
Good
Was this helpful? Yes
May 10,2016
Minithumbup
Nicola Winnard
By: 'Vicky Holland'
May 10,2016
0 people found
this helpful
We recently purchased our first property through Northwood and I was very happy with the whole experience. Nicola was very professional and kept us informed on everything. I also spoke to a couple of other staff members along the way and nothing was too much trouble for them. I would highly recommend Northwood....
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Was this helpful? Yes
Areas covered
  • WN1
  • WN7
  • WN8
  • WN2
  • WA9
  • WN3
  • WA10
  • WN4
  • WA11
  • WN5
  • WN6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £60,000
  • Max: £160,000

Letting
  • Min: £0
  • Max: £115,000

NALS TPOS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
38 0 57 2 13 0 10 0 2 0
Karen Fairbrother Karen Fairbrother
Negotiator
16 reviews

About Karen No description set View full profile
Katherine Price Katherine Price
Branch Administrator
42 reviews

About Katherine No description set View full profile
Steve Adams Steve Adams
Local Director
21 reviews

About Steve No description set View full profile
Nicola Winnard Nicola Winnard
Senior Sales & Lettings Negotiator
47 reviews

About Nicola No description set View full profile
Michelle Grindey Michelle Grindey
Office Manager
21 reviews

About Michelle No description set View full profile
Sarah Elliott Sarah Elliott
Senior Sales & Lettings Negotiator
34 reviews

About Sarah No description set View full profile
Alex Stott Alex Stott
0 reviews

About Alex No description set View full profile
Susan  - upload your photo Susan
2 reviews

About Susan No description set View full profile
Kim fulton - upload your photo Kim fulton
6 reviews

About Kim No description set View full profile

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Fees

No fees set.
Last updated at 1:52 PM 20/04/2016 by Stephen Adams

Complaints Procedure

No procedure set.
Last updated at 1:52 PM 20/04/2016 by Stephen Adams

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