• Staff picture
    Martin Bradbury
  • Staff picture
    Fiona Bradbury
  • Staff picture
    Will Brougham
  • Staff picture
    Tracey Hankin
  • Staff picture
    Jamie Connor
  • Staff picture
    Sacha Cooke
  • Staff picture
    Kirsty Mead
  • Staff picture
    Sam Doveton
  • Staff picture
    Kate Smith
  • Staff picture
    Jake Farrell
  • Staff picture
    Hannah Goddard
  • Staff picture
    Kirsty Luke
Northwood West Wilts is a Letting and Estate agent in Warminster Wiltshire. We are a family owned franchise that has been established for over 13 year.s Our team of local lettings and sales experts are passionate about delivering an unrivaled service to landlords, vendors, buyers and tenants.
Northwood

8 Market Place Warminster
Wiltshire
BA12 9AN

01985220290

“Grateful...”

Dec 05,2018
Minithumbup
Sacha Cooke
By: 'Constantin'
Dec 05,2018
0 people found
this helpful
Sasha was very helpful with as I am very happy because we work with her . I recommend Northwood for rent and sales. Keep up the good work ....
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Comment on agent fees
Very good
Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
Thank you for taking the time to share your thoughts it really does mean a great deal to us and Sacha to hear your kind words. ...

“Friendly, Helpful, Efficient Service...”

Dec 04,2018
Minithumbup
Kirsty Mead
By: 'Caz'
Dec 04,2018
0 people found
this helpful
Kirsty Mead is always dedicated to ensuring that maintenance problems are dealt with efficiently and quickly with good communications skills. I have also experienced only professional and friendly service from other members of staff....
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Was this helpful? Yes
By: Will Brougham
Dec 04, 2018
View all comments (1)
Caz, Thank you for your kind words it means a a lot to us. ...

“Happy...”

Dec 04,2018
Minithumbup
Sacha Cooke
By: 'Alex'
Dec 04,2018
0 people found
this helpful
Sasha was very informative.We love the flat.After being disappointed with losing the previous flat She moved very quickly to ensure we got this one.Two extremely happy brothers....
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Comment on agent fees
Good
Was this helpful? Yes
By: Will Brougham
Dec 04, 2018
View all comments (1)
Thanks Alex, Its great to hear that Sacha was able to help you. ...

“89 West Street Tenants...”

Dec 04,2018
Minithumbup
Sacha Cooke
By: 'Olivia'
Dec 04,2018
0 people found
this helpful
Fantastic service. Really helpful and approachable. We were also able to move in really fastafter viewing the property. Couldn't ask for more....
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Comment on agent fees
Steep but no more than elsewhere.
Was this helpful? Yes
By: Will Brougham
Dec 04, 2018
View all comments (1)
It's great to hear you are pleased with the turn around time. We hope you will be happy in your new home. ...

“Friendly and supportive...”

Dec 04,2018
Minithumbup
Jamie Connor
Sam Doveton
By: 'Alice G'
Dec 04,2018
0 people found
this helpful
always sorted every issue quickly and sufficiently. provided excellent support throughout moving. been a pleasure renting with them and would definitely reccomend. every staff member that i delt with Jamie, Sam and Tracey have been wonderful and really made me feel safe and comfortable. thank ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Will Brougham
Dec 04, 2018
View all comments (1)
Thanks for the review Alice it's great to hear that you have had a good experience across the board. ...

“Helpful and Professional...”

Dec 03,2018
Minithumbup
Sam Doveton
By: 'Emma Hodgetts'
Dec 03,2018
0 people found
this helpful
Sam has been supporting us with renting our property when we relocate overseas. As this is our first time renting and with the big task of an overseas relocation looming, we are understandably a little bit nervous and a bit stressed! Sam has made the ...
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Comment on agent fees
Agents fees seem in line with others so positive review.
Was this helpful? Yes
By: Will Brougham
Dec 04, 2018
View all comments (1)
Emma, thank you for taking the time to write the review. Its great to hear that Sam has helped during a busy time for you. We wish you all the best for your relocation. ...

“Excellent agent...”

Dec 03,2018
Minithumbup
By: 'Sean hammerton'
Dec 03,2018
0 people found
this helpful
I would highly reccomend Northwood to any landlord. Very professional and very well organised. All the team are great and always and whenever there's a maintenance issue it gets resolved promptly....
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Comment on agent fees
I would highly recommend this agent. Very well organised and professional.
Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
Thanks Sean, we are please dot hear that you would recommend us. Don't forget to get a referral cheque book next time you are in... ...

“Great Efficient Service...”

Nov 29,2018
Minithumbup
Sacha Cooke
By: 'Inside & Out'
Nov 29,2018
0 people found
this helpful
Sacha offers great customer service. Post sales maintenance issues are logged easily and always dealt with promptly and efficiently with resolutions in double quick time....
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Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
It's great to hear that you have had a good experience and that Sacha managed to get things sorted out quickly for you. Thanks for the 5 star review. ...

“Always helpful, professional and a pleasure to deal with...”

Nov 27,2018
Minithumbup
Jamie Connor
By: 'Darren Calne'
Nov 27,2018
0 people found
this helpful
Never had any issues, always attend inspections when they say, any queries have always been responded to in a timely manner...
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Comment on agent fees
Fees comparable to other agents,
Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
Thank you for your review Darren it's great to hear that you had a good experience. ...

“Very professional...”

Nov 20,2018
Minithumbup
Sacha Cooke
By: 'Stacey Sheppard'
Nov 20,2018
0 people found
this helpful
They were exstremley helpful with me starting a tenancy for a property. Was so quick but professional and sascha done everything in her power to make sure we understood everything. Cannot thank her enough....
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Comment on agent fees
Agent fees are reasonably priced for
Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
Thank you for your positive comments it means a lot to us. ...

“Rain or shine...”

Nov 16,2018
Minithumbup
Jamie Connor
By: 'Jane'
Nov 16,2018
0 people found
this helpful
In the poring rain Jamie had got a spare key cut and was back at the front door with the key. On the ball and efficient ! Just what u need when stressed with moving house !! This man is a super hero :-)...
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Comment on agent fees
No comment !!
Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
Jane thank you for writing this review. We try to go over and above whenever we can and Jamie certainly did in this situation. We appreciate you taking to time to write your review. ...

“Excellent Service...”

Nov 16,2018
Minithumbup
Kate Smith
Jake Farrell
By: 'AB'
Nov 16,2018
0 people found
this helpful
Kate and the Sales team provided excellent service throughout the purchase of my house. I was kept updated with progress of the purchase and when further information was required they dealt with the request in a timely and professional manor. Would Recommend....
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Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
Thank you for taking the time to share your experience. Buying a property can be a stressful process and we are pleased that Jake and Kate made your purchase go smoothly. ...

“Exceptional, caring service...”

Nov 12,2018
Minithumbup
Sacha Cooke
Tracey Hankin
By: 'Leah'
Nov 12,2018
0 people found
this helpful
Sacha and Tracey both offered an exceptional service, both going above and beyond their call of duty to ensure that I got the property that best suited me. Despite them both experiencing a super busy week, they worked hard and with flexibility to ensure that ...
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Comment on agent fees
The agency fees were fair
Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
Leah, it's always great to hear that our team have gone that bit further to make things happen in a short time frame. Both Tracey and Sacha appreciate you taking the time to write your review. ...

“Sale & Letting...”

Nov 10,2018
Minithumbup
Jake Farrell
Sam Doveton
By: 'Period 4 bedroll Property'
Nov 10,2018
0 people found
this helpful
Both gentlemen were very helpful and attentive. I felt in both cases they were doing everything reasoner;e to sell and then to let my property.. As I wanted the letting to be hassle-free, I opted for the Guaranteed Rent scheme. Sam has taken care ...
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Comment on agent fees
Reasonable fee
Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
Thank you for your positive words. ...

“Letting...”

Nov 10,2018
Minithumbup
Sam Doveton
By: 'J'
Nov 10,2018
0 people found
this helpful
Sam has been very professional, polite and helpful. After initial confusion over fees the let seems to be progressing nicely....
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Comment on agent fees
About average.
Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
I'm glad that Sam managed to get things sorted out for you. Thank you for taking the time to write a review for us. ...

“Helpful Maintenace adminstrator...”

Nov 09,2018
Minithumbup
Kirsty Mead
By: 'G&K'
Nov 09,2018
0 people found
this helpful
Kirsty, is very helpful and emails work orders across to me quickly so that I can get to tenants within a timely manner....
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Comment on agent fees
good
Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
Thanks GK for your kind words. ...

“Excellent Service!...”

Nov 07,2018
Minithumbup
Sacha Cooke
Kirsty Mead
By: 'Sir Edward & Lady Durand'
Nov 07,2018
0 people found
this helpful
You will find the team at Northwood Warminster to be very welcoming and they listen to the needs of their clients. We were both very impressed with the efficiency and friendliness of the staff. Sacha arranged our viewing at short notice and several members of ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very good customer service and communication...”

Nov 06,2018
Minithumbup
Sacha Cooke
By: 'Anna'
Nov 06,2018
0 people found
this helpful
Sacha was very professional and committed in her attempts to get a satisfactory solution from the Landlord to a recurring boiler fault and kept me updated on the fault repair plan....
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Comment on agent fees
N/A
Was this helpful? Yes

“Very very good...”

Nov 05,2018
Minithumbup
Sacha Cooke
Sacha Cooke
By: 'Jake smith'
Nov 05,2018
0 people found
this helpful
Sacha has been a massive help for us in making our transition from 1 property to another as smooth as possible. She even helped is move house and tidy our previous property. Very good service...
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Comment on agent fees
Good
Was this helpful? Yes

“Letting...”

Nov 01,2018
Minithumbup
Sam Doveton
By: 'Heather'
Nov 01,2018
0 people found
this helpful
Excellent service received from Sam regarding purchase and letting property. Clear, concise and quick to respond to my queries. Professional yet friendly. I definately recommend Sam as top man to deal with when letting your property....
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Comment on agent fees
Good
Was this helpful? Yes

“A great help throughout...”

Oct 27,2018
Minithumbup
By: 'DPS'
Oct 27,2018
0 people found
this helpful
I've been a tennant with Northwood for a number of years and they were able to help me buy the house and have been a great help throughout all that time, keeping me well informed throughout the purchase. It's been a great help ...
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Was this helpful? Yes

“Great customer service!...”

Oct 19,2018
Minithumbup
Jamie Connor
By: 'Bethany'
Oct 19,2018
0 people found
this helpful
Really pleased with the service at Northwood Warminster. Jamie has been nothing but helpful, friendly and reliable. Jamie has sorted any issue I have had promptly and with professionalism....
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Was this helpful? Yes

“Recommend!...”

Oct 17,2018
Minithumbup
Jamie Connor
By: 'J G'
Oct 17,2018
0 people found
this helpful
Tracey, Sacha, Jamie have been amazing from the first day. Quick responses to all my enquiries and helpful with everything....
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Comment on agent fees
Average
Was this helpful? Yes

“Professional, friendly and informative...”

Sep 28,2018
Minithumbup
Jamie Connor
By: 'Jasmine'
Sep 28,2018
0 people found
this helpful
Jamie warmly welcomed us to the property with a friendly and professional manner. His calm presence made us felt at home already, as we viewed the property. All queries were answered clearly and very straight forward....
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Was this helpful? Yes

“Inspection Review...”

Sep 23,2018
Minithumbup
Jamie Connor
By: 'Rebecca'
Sep 23,2018
0 people found
this helpful
During a recent inspection of the property, Jamie was polite, professional, and efficient, and provided some useful information about the extractor fan in the bathroom....
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Was this helpful? Yes

“Review...”

Sep 13,2018
Minithumbup
Jamie Connor
By: 'X'
Sep 13,2018
0 people found
this helpful
Jamie has always dealt with us in a very friendly efficient manner. All queries/ problems dealt with, and answered quickly....
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Comment on agent fees
Relatively highish
Was this helpful? Yes
Areas covered
  • BA12
  • Warminster
  • BA13
  • Westbury
  • BA14
  • Frome
  • BA15
  • Trowbridge
  • BA14
  • Chippenham
  • SN12
  • Melksham
  • SN14
  • Calne
  • SN15
  • Mere
  • SN11
  • Bradofr on Avon
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 74% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £133,000
  • Max: £480,000

Letting
  • Min: £0
  • Max: £135,000

NALS DPS SAGEagent




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 0 51 4 20 0 5 0 4 0
Staff picture Martin Bradbury
(2)

Staff picture Fiona Bradbury
(8)

Staff picture Will Brougham
(13)

Staff picture Tracey Hankin
(19)

Staff picture Jamie Connor
(16)

Staff picture Sacha Cooke
(16)

Staff picture Kirsty Mead
(12)

Staff picture Sam Doveton
(6)

Staff picture Kate Smith
(1)

Staff picture Jake Farrell
(3)

Staff picture Hannah Goddard
(0)

Staff picture Kirsty Luke
(0)

Fees

Single Tenant Administration Fee £180 includes VAT
Couples Tenant Administration Fee £360 includes VAT
Guarantor Fee £100 includes VAT
Renewal Fee £60 includes VAT
Application deposit £250
Last updated at 23/05/2018, 2:53 PM by William Brougham

Complaints Procedure

Members of the Property Ombudsmen.
Complaint is put in writing and addressed to the Director.
If not satisfied with the response then write to the Property Ombudsman.
Last updated at 2:53 PM 23/05/2018 by William Brougham

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