Northwood West Wilts is a Letting and Estate agent in Warminster Wiltshire. We are a family owned franchise that has been established for over 13 year.s Our team of local lettings and sales experts are passionate about delivering an unrivaled service to landlords, vendors, buyers and tenants.
Northwood

8 Market Place Warminster
Wiltshire
BA12 9AN

01985220290

“ Review... ”

Sep 13,2018
Minithumbup
By: 'X'
Sep 13,2018
0 people found
this helpful
Jamie has always dealt with us in a very friendly efficient manner. All queries/ problems dealt with, and answered quickly....
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Comment on agent fees
Relatively highish
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“ Excellent... ”

Sep 10,2018
Minithumbup
By: 'Sadie and Nick'
Sep 10,2018
0 people found
this helpful
We are very satisfied with the service Northwood provide , all staff we have had communications with have been very friendly , very formative , and always happy to help. We met Jamie at the home in which we are moving into tommorrow, and he was very friendly , ...
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Comment on agent fees
Good
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“ Excellent service... ”

Sep 07,2018
Minithumbup
By: 'Robert'
Sep 07,2018
0 people found
this helpful
Since moving to Northwood's last year I have received excellent service. My main contact, Jamie Connor is efficient, helpful and friendly. My dealing with other members of staff has been equally satisfactory. Any problems my tenants have had, have been promptly informed to me ...
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Comment on agent fees
The fees are standard for this market
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“ Nothing is too much trouble!... ”

Sep 06,2018
Minithumbup
By: 'Sarah'
Sep 06,2018
0 people found
this helpful
Northwood are the letting agents for my flat bought last year. Everyone in the office is both friendly and professional. I have had some maintenance problems and Kirsty has been unstinting in her support. She has worked extremely hard in order to resolve the issues ...
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Comment on agent fees
Competitive, reasonable
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“ Excellent Service... ”

Sep 04,2018
Minithumbup
By: 'Happy Landlord'
Sep 04,2018
0 people found
this helpful
I have only recently joined Northwood but within a short time the staff, and in particular Tracey Hankin and Kirsty Mead have gone far and above the service I had experienced with my previous management companies. I believe I have finally found a truly professional ...
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Comment on agent fees
Fair and competitive
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“ Sale... ”

Aug 31,2018
Minithumbup
By: 'Chris Darvill'
Aug 31,2018
0 people found
this helpful
Our sale was relatively swift and easy. They were highly proactive at moving the conveyancing towards completion. I would highly recommend them to prospective sellers....
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Comment on agent fees
Good
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“ Highly Recommended... ”

Aug 17,2018
Minithumbup
By: 'Giuseppe'
Aug 17,2018
0 people found
this helpful
My experience of Northwood is excellent. Our property was on the market for a significant period of time so we decided to change agents. From meeting Will I got a great understanding of the benefits that Northwood brings to a seller and signed up straight ...
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By: Will Brougham
Aug 17, 2018
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Thank you for your positive feedback we really appreciate it. ...

“ Great service!... ”

Aug 09,2018
Minithumbup
By: 'Stacey pearse'
Aug 09,2018
0 people found
this helpful
Great service by both ladies! Friendly, can't do enough for you attitude! Sasha first found me the propriety when I was looking to originally move, as I was moving from Plymouth it was difficult for me to visit the area on a regular basis ...
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Comment on agent fees
The agent fees I feel are very reasonable! No hidden costs and everything is explained regarding costs and deposits before moving in.
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“ Boiler problem... ”

Aug 08,2018
Minithumbup
By: 'Carolina'
Aug 08,2018
0 people found
this helpful
Yesterday I report that my boiler was faulty and today the electrician came here. Top and fast service. Thank you Kirsty....
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“ Quick response... ”

Aug 08,2018
Minithumbup
By: 'Laura'
Aug 08,2018
0 people found
this helpful
I emailed about some needed repairs and received a response the next day with information of bookings that have been made to resolve the issues. I just needed to confirm times....
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“ Helpful and quick response... ”

Aug 04,2018
Minithumbup
By: 'hung'
Aug 04,2018
0 people found
this helpful
Jamie is very helpful and quick in replying email. Efficient and nice customer service. Easy to arrange the viewing appointment as well....
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“ Excellent service... ”

Aug 03,2018
Minithumbup
By: 'Sylvia Dabrowska'
Aug 03,2018
0 people found
this helpful
Jamie was very helpful and professional throughout the viewing. He explained everything clearly and answered all our questions during the viewing for myself and my brother....
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Comment on agent fees
Good
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By: Fiona Bradbury
Aug 03, 2018
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From everyone at Northwood Warminster, thank you so much for taking the time to give us your feedback, we really appreciate your comments. ...

“ Good service... ”

Aug 02,2018
Minithumbup
By: 'DS'
Aug 02,2018
0 people found
this helpful
Timely response in communication; proffesional and friendly approach; relevant and clear handouts with relevant information as dates, fees, ammenities etc....
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“ Smooth operators... ”

Aug 01,2018
Minithumbup
By: 'A one for property'
Aug 01,2018
0 people found
this helpful
It would be very unfair to specify any particular member of staff or directors as my experience has shown they all go the "extra mile" to complete a task. Therefore they all deserve the well earned title of "Smooth Operator"....
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Comment on agent fees
Their fees are about average for the area.
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“ Smooth operators... ”

Aug 01,2018
Minithumbup
By: 'A one for property'
Aug 01,2018
0 people found
this helpful
It would be very unfair to specify any particular member of staff or directors as my experience has shown they all go the "extra mile" to complete a task. Therefore they all deserve the well earned title of "Smooth Operator"....
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Comment on agent fees
Their fees are about average for the area.
Was this helpful? Yes
By: Fiona Bradbury
Aug 01, 2018
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This feedback is great for everyone concerned and on behalf of the team, thank you so much for taking the time to review us. ...

“ Issues resolved... ”

Aug 01,2018
Minithumbup
By: 'James'
Aug 01,2018
0 people found
this helpful
We had a leak in the bathroom but Kirsty was very helpful and professional in dealing with the issues we had, organised speedy repairs and communicated well.👏...
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Comment on agent fees
Fair
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“ Excellent... ”

Jun 26,2018
Minithumbup
By: 'Tess paterson'
Jun 26,2018
0 people found
this helpful
I would just like to say how helpful and friendly Kirsty was when viewing the property she arrived on time went the extra mile to help.Everbody I have spoken to at this company are so nice it's been a real pleasure to rent ...
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Comment on agent fees
Good
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“ Brilliant!... ”

Jun 25,2018
Minithumbup
By: 'Charlie'
Jun 25,2018
0 people found
this helpful
Kirsty is brilliant. Always helpful and goes the extra mile to get things resolved professionally. Would highly recommend. Thank you Kirsty....
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“ Fast ,efficient friendly ,a very pleasant young lady.... ”

May 30,2018
Minithumbup
By: 'Pauline and Keith Stannett.'
May 30,2018
0 people found
this helpful
From the moment of contact she have us detailed information on renting out new property,explained every step of the process clearly and very professionally.excellent service.nothing was too much trouble.We are very grateful.Thank you so much !...
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Comment on agent fees
Average.
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“ Fantastic Customer Care... ”

May 11,2018
Minithumbup
By: 'Natasha Page'
May 11,2018
0 people found
this helpful
Kirsty was fantastic throughout the whole process of finding us a new property to move into. What could have potentially been a very stressful time Kirsty was able to secure us a new property in a very short space of time. Kirsty has been nothing ...
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Comment on agent fees
Good
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“ Fabulous... ”

Apr 27,2018
Minithumbup
By: 'B Free'
Apr 27,2018
0 people found
this helpful
Will has been an endless source of support and advice. His calm confidence has made a very tricky situation much more manageable. A true professional....
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Feb 14,2018
Minithumbup
By: 'Dessie'
Feb 14,2018
0 people found
this helpful
A month after moving in, I have been very impressed by Northwood's attitude to its tenants. When a problem is reported to them then it has, in my case, been sorted to my satisfaction, within a few days. They are far better than the ...
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Comment on agent fees
The fees may seem to be a little expensive but you get what you pay for. Higher fees mean better service with Northwood.
Was this helpful? Yes
Feb 12,2018
Minithumbup
By: 'Bern Sawle'
Feb 12,2018
0 people found
this helpful
I have known Fiona for many years always the professional .excellent communication skills and a pleasant disposition . Heading up a great team along with her husband Martin...
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Comment on agent fees
realistic fees for the service provided
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By: Fiona
Feb 12, 2018
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Bern, thank you so much for taking the time to give us your feedback, which is so important to us and very much appreciated by all of our team. ...
Dec 09,2017
Minithumbup
By: 'Anon'
Dec 09,2017
0 people found
this helpful
We have been very pleased with the way Northwood Estate Agent has handled everything to do with our sale. Prompt, courteous, helpful, reassuring, determined and reliable are some of their many strengths. Everybody in the Warminster office has been extremely helpful throughout but special mention ...
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Comment on agent fees
The agent’s fees are acceptable for the work they do.
Was this helpful? Yes
Oct 16,2017
Minithumbup
By: 'froggiegit'
Oct 16,2017
0 people found
this helpful
I was impressed by the service and help I was given by Fiona. Above and beyond what I had expected. Upped my opinion of Northwood. Thank uou...
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Comment on agent fees
None involved
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By: Fiona
Oct 17, 2017
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Thank you for your great comments, which are very much appreciated. ...
Sep 27,2017
Minithumbup
By: 'Amanda'
Sep 27,2017
0 people found
this helpful
Will is very approachable and an experienced lettings organiser. Tracy looks after my properties well, nothing is to much trouble. She is a brilliant communicator always follows up calls and emails quickly. Northwood make letting my properties easy and no stress. I am very grateful...
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Comment on agent fees
Go
Was this helpful? Yes
Sep 21,2017
Minithumbup
By: 'All Northwood Warminster Team'
Sep 21,2017
0 people found
this helpful
Northwood has been very welcoming from the beginning. I am coming from a European country, from customers experience, clients industry and I can definitely say that all the Northwood Warminster Team are very professional and courteous, going above and beyond to ensure I received the ...
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Comment on agent fees
Northwood has been very welcoming from the beginning. I am coming from a European country, from customers experience, clients industry and I can definitely say that all the Northwood Warminster Team are very professional and courteous, going above and beyond to ensure I received the best customer service. They very kindly extended my contract, they certainly put their clients first. Working with Northwood Warminster Team I felt the need to review this exceptional experience I have received, I would highly recommend. Kind Regards, Stefanel Vieru
Was this helpful? Yes
Sep 08,2017
Minithumbup
By: 'Martin'
Sep 08,2017
0 people found
this helpful
We have rented a property via the Warminster Northwood branche for just over two years. Pleasantly surprised on the level of service, timely communication and very quick (and good) solutions to any problems arising. And above all, very friendly and helpful staff!...
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By: Tracey Hankin
Sep 08, 2017
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Many thanks for your positive feedback, this is much appreciated. ...
Aug 16,2017
Minithumbup
By: 'Beancounter'
Aug 16,2017
0 people found
this helpful
Both these people were very helpful and knowledgeable. Nothing was too much trouble for them and made my new tenancy an easy transition....
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Comment on agent fees
Would preferred not to have to pay fees at such an expensive time for me.
Was this helpful? Yes
By: Tracey Hankin
Aug 17, 2017
View all comments (1)
Many thanks for your review, this is much appreciated and we are glad you have pleased with our service. ...
Aug 10,2017
Minithumbup
By: 'Luke'
Aug 10,2017
0 people found
this helpful
My partner and I recently purchased a property using Northwoods Estate agents, with Mark working directly with us. We can not fault the work by Mark and his team, viewing of the property was very relaxed and informative! Once we put in an offer, Mark ...
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Comment on agent fees
We did not pay fees as we purchased a property
Was this helpful? Yes
Areas covered
  • BA12
  • SN12
  • BA13
  • SN15
  • BA14
  • BA11
  • SN11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £133,000
  • Max: £480,000

Letting
  • Min: £0
  • Max: £135,000

NALS DPS SAGEagent




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 34 4 20 0 3 0 1 0

Fees

Single Tenant Administration Fee £180 includes VAT
Couples Tenant Administration Fee £360 includes VAT
Guarantor Fee £100 includes VAT
Renewal Fee £60 includes VAT
Application deposit £250
Last updated at 23/05/2018, 2:53 PM by William Brougham

Complaints Procedure

Members of the Property Ombudsmen.
Complaint is put in writing and addressed to the Director.
If not satisfied with the response then write to the Property Ombudsman.
Last updated at 2:53 PM 23/05/2018 by William Brougham

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Branch - Warminster, BA12

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