• Fiona Bradbury
    Fiona Bradbury
  • Mark Winkworth
    Mark Winkworth
  • Martin Bradbury
    Martin Bradbury
  • Will Brougham
    Will Brougham
  • Sacha Bradbury
    Sacha Bradbury
  • Tracey Hankin
    Tracey Hankin
  • Lee Parker
    Lee Parker
Northwood West Wilts is a Letting and Estate agent in Warminster Wiltshire. We are a family owned franchise that has been established for over ten years and our team of local lettings and sales experts and are passionate about delivering an unrivaled service to landlords, vendors, buyers and tenants.
Northwood

8 Market Place Warminster
Wiltshire
BA12 9AN

01985220290

Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
Excellent agents - helping me buy and sell, and as previous letting reciever. They look after the property, and clients. Wouldn't hesitate to use them again..either as a letting agency or as a sell buy professional...
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Comment on agent fees
Very good, I wish I could have paid more but early mortgage penalty didn't leave much to do so.
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Both Lee and Tracey have always been extremely helpful, friendly and professional during my time renting with Northwoods. Experienced a couple of issues with the boiler during my tenancy which was dealt with promptly and sympathetically. Otherwise a very easy and enjoyable time spent renting with Northwood....
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Comment on agent fees
Fees were fair and no issues with deposit at end of tenancy
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
Some people ask is it really worth having an estate agent as it's so easy to sell your house online? I say don't be so stupid. An estate agent is worth their weight in gold and Northwood proved this on many occasion throughout my sale. An agent's job doesn't finish when the sold subject to contract sign goes up, their job is so much more than getting people to look, and eventually buy your house. It's chasing solicitors, buyers, buyers buyers and so on. I used 2 different agents before I tried N...
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
we have been dealing with Northwood now for some 5 yeare firstlly through them as our agents for renting our house and thenwith them selling it very quickly for us and they have provided a very proffesional service and a complete package with all the warminster staff being very efficent at every stage. I can only speak very highly of Northwood and would have no problem reccomending them. I found them more helpful and knowledgable and proffesionable than the solicitors...
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Comment on agent fees
very fair
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Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
The Warminster branch of Northwood is friendly, efficient and very professional. In particular I would like to mention Kayli who helped me and my parents sell their house. My parents are old and need alot of support. Kayli took the time to explain and help them as the sale progressed. We were kept updated and felt valued - infact the whole office just seemed very switched on. I have already recommended this estate agent office to friends....
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Comment on agent fees
I think the fees are very reasonable in the current market.
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Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
I am very happy with the services of Northwood. They are hard working and dealt with any issues quickly and efficiently....
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Jan 25,2016
Minithumbup
By:
Jan 25,2016
0 people found
this helpful
Tenant find was swiftly and professionally undertaken. The team at warminster have excellent communication skills. They are understanding and very professional. I have no hesitation in recommending them as letting agents. These agents make letting an easier process and provide peace of mind....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 04,2015
Minithumbup
By:
Dec 04,2015
0 people found
this helpful
Northwoods of Warminster and dealing with Tracey and Fiona in particular for managing my property in Trowbridge has been a real pleasure in ensuring the right tenants have been selected. When house issues occur, that they are rectified with swift professionalism and little fuss....
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Nov 09,2015
Minithumbup
By:
Nov 09,2015
0 people found
this helpful
Overall a good service. Prompt dealing of contracts, an extremely friendly team and thorough checkin/out process. No issues with property but I would say that an exchange of emails to fix the gas fire were overlooked and that an imminent rent increase was not mentioned I had hoped that given 6 months of notice that I was looking to downsize that Northwood would find me another property but I had to enquire from them about properties displayed on their website, leaving me with the impression t...
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Was this helpful? Yes
Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
Excellent review process - felt at ease with propertery inspection....
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Oct 15,2015
Minithumbup
By:
Oct 15,2015
4 people found
this helpful
Northwood's acted efficiently and professionally throughout, kept me well informed, showed all prospective buyers around and obtained a better sale price than I expected – I highly recommend...
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Oct 02,2015
Minithumbup
By:
Oct 02,2015
0 people found
this helpful
Excellent Customer Service skills. Displayed a very professional attitude with sensitive handling involving the sale of a recently deceased home....
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Oct 02,2015
Minithumbup
By:
Oct 02,2015
0 people found
this helpful
Excellent service from Northwood with good communication. I used them for 3 house sales, 2 down and 1 to go!...
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Comment on agent fees
Very fair.
Was this helpful? Yes
Oct 01,2015
Minithumbup
By:
Oct 01,2015
0 people found
this helpful
Mark and Will provided an excellent, courteous service and were thoroughly efficient throughout. Sale from first viewing at FULL ASKING PRICE!...
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Comment on agent fees
Very reasonable considering the effort and marketing input from Northwood
Was this helpful? Yes
Sep 07,2015
Minithumbup
By:
Sep 07,2015
2 people found
this helpful
Mark and Kayli did everything we asked of them, they sold our old property within 12hrs. Always kept us informed with everything. nothing was too much trouble very friendly and helpful. The whole team were great Thankyou to all, would not have got here without you Mr & Mrs Maryann&Ron Davis++...
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Sep 07,2015
Minithumbup
By:
Sep 07,2015
1 people found
this helpful
My initial dealings were with Martin who was helpful and offered advice which I later found to be sound in absolute content. Tracey was particularly helpful throughout my dealings with the company and the individual whom I always preferred to discuss issues with. I thank her for her assistance over the period and she can take pride in the fact she represented the company to a professional standard. Laterally I experienced some minor problems which caused me concern. Will addressed the problem...
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Aug 31,2015
Minithumbup
By:
Aug 31,2015
0 people found
this helpful
Tracey has been exceptional throughout our search for a property to rent, her tireless approach and tenacity should be highly commended. Tracey fully understood our unique situation and went above and beyond to achieve our goal. Tracey is always welcoming and presents a professional image for Northwood. in a nut shell Tracey has been...
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Comment on agent fees
Realistic and good value
Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
1 people found
this helpful
Always very helpful when dealing with Tracey and she is proving to be a great help now that I have to find another property to live in....
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Aug 26,2015
Minithumbup
By:
Aug 26,2015
0 people found
this helpful
We have been using Northwood since 2007 on three rental properties and have always been completely satisfied with their help. They are extremely thorough, professional and helpful at all times. We would always recommend them to any of our friends, family and associates. A great agency and excellent service to include a rent guarantee scheme....
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Aug 19,2015
Minithumbup
By:
Aug 19,2015
0 people found
this helpful
Me and my house mate have had an absolute lovely nine months renting this property, Northwood have always done their upmost to help with any issues or queries we have had whilst renting this property. Works that have needed carrying out have always been done with in a week of reporting any problems. All staff have been extremely friendly, polite and always happy to help. We are only sad that the landlords circumstances changed, otherwise we would be staying in this house for a long time, I perso...
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Aug 14,2015
Minithumbup
By:
Aug 14,2015
1 people found
this helpful
We are in the process of buying a property theough Northwood and the service so far from Ms Plummer has been excellent. I have also spoken to other members of the office and they have been very good as well....
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Aug 13,2015
Minithumbup
By:
Aug 13,2015
2 people found
this helpful
I have been a tenant of Northwood for the last 3 1/2 years and previous to that, they facilitated the sale of my house. Whenever there has been a problem with the property, they have managed to have it resolved very quickly. For example, shortly after I moved in there was a problem with the cooker so I mentioned it to them and within 2 days it had been fixed. If I have any concerns I know I can contact them and they will do their best to sort it out for me. They have recently opened a branch in ...
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Comment on agent fees
Compared to some initial rental fees, I thought Northwood were competitive.
Was this helpful? Yes
Aug 10,2015
Minithumbup
By:
Aug 10,2015
3 people found
this helpful
We were at 25 King Street, Warminster for almost 3 years. In that time we found that any queries or issues we raised were dealt with promptly and in a professional manner. Tracey Hankin always kept us informed as to progress on any jobs and provided plenty of notice for our inspection dates. Sacha Bradbury was the new girl we dealt with upon moving out of King Street and she was very professional and thorough in her approach. We found her to be very pleasant and helpful and we wish her well in...
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Comment on agent fees
When we first moved to King Street, we felt the credit reference check fees for our 2 dependant children (although over the age of 18) were irrelevant as they were not the rent payers on the agreement, nor were they the bill payers. We felt this was an expense that could easily have been waivered and we were not sure what relevance checking our children had. After laying down a hefty deposit, on top of the first months rent up front, the credit reference fees for our children were an added expense we could have done without.
Was this helpful? Yes
Aug 04,2015
Minithumbup
By:
Aug 04,2015
0 people found
this helpful
I am very impressed with Northwood Warminster's efficiency in organising a repair. My oven broke late Thursday evening, I reported it that night using Northwood's on-line system (very self-explanatory and easy to use once I remembered it existed!) and had a phone-call on Friday morning to say that the engineer had been given the details and would be in touch soon. I expected to have to wait a few days without a working oven considering it was almost the weekend but the engineer came out the next...
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Aug 02,2015
Minithumbup
By:
Aug 02,2015
1 people found
this helpful
We have nothing but praise for the team at Northwood Warminster. They performed their task selling our property at all times in the highest standards of the Profession. Nothing was too much trouble and I would recommend them without hesitation. The were courteous, caring and diplomatic when and where required. Terry & Hazel Bryant...
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Comment on agent fees
Very good value for money
Was this helpful? Yes
Jul 23,2015
Minithumbup
By:
Jul 23,2015
1 people found
this helpful
I would have no hesitation at all in recommending Northwood in Warminster. I did not market my property with Northwood nor did I ultimately purchase through Northwood. However, the service I received through the company in my search for a suitable property can only be described as above and beyond. Both Mark & Will have gone above and beyond over the past three months in their endeavours to locate a suitable property for me. The girls in the office always responded in an affable manor gi...
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Jul 04,2015
Minithumbup
By:
Jul 04,2015
1 people found
this helpful
Northwood have managed my three properties for the last 5 years and I have received an excellent service. All of the staff are very helpful and whenever a problem has arisen it has been dealt with in a professional and efficient manner. I also like the fact that 3 monthly inspections are carried out so any issues can be addressed sooner rather than later. Having an Agent like Northwood removes a lot of the stress associated with renting out property so I would highly recommend them....
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Jun 04,2015
Minithumbup
By:
Jun 04,2015
2 people found
this helpful
Primarily as landlords of 4 properties, we have used Northwood Warminster as our letting agents. We have always been extremely pleased with their service, and if we do have queries they are dealt with in a prompt and courteous way. They are on the ball with regards identifying and informing us of any problems that may occur. I note in previous reviews that comments were made from tenants that their landlords were not informed, this has never been the case. I might add that if landlords do no...
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Comment on agent fees
We would all like to get something for nothing, but as the saying goes, "if you pay peanuts, you get monkeys" and we prefer to pay for a service we can trust.
Was this helpful? Yes
Jun 01,2015
Minithumbup
By:
Jun 01,2015
1 people found
this helpful
We now live in a world where it is so easy to complain, especially on the net I would just like to point out that there are good things out there, and such is the whole team at Northwood Warminster !!!!!! Especially Fiona Bradbury and Tracey Hankin. who are always polite, courteous and professional, in all the dealings I have had with them over a number of years . Wether it was a broken lock ,gas safety certificate ,or noise from the flat above ,all dealt with promptly and a smile Thankyo...
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Comment on agent fees
everyone can bitch about fees but I think you get what you pay for .If you dont then complain NICELY AND POLITELY then you will get a good result.
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May 27,2015
Minithumbdown
By:
May 27,2015
0 people found
this helpful
Where to start! Rather than going into too much detail I will just skirt over the major issues. 1. There charges are disgustingly high with new charges seemingly added ever six months! 2. Unhelpful and will not get issues sorted within the property. On talking to the landlord who is a friend of my old neighbour he informed me Northwood never passed on the issues that needed fixing even though Northwood told me on many occasions that they had passed it on! 3. Now this one is a big conce...
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Was this helpful? Yes
By: Branch Manager
May 29, 2015
View all comments (1)
Dear Argyle, I am sorry to learn that you feel disappointed with our level service. I would very much like to speak to you about your concerns so that we can investigate your claims. I would ask that you contact us so that we can deal with your complaint.....
Areas covered
  • BA12
  • Wiltshire
  • BA13
  • Somerset
  • BA14
  • Avon
  • BA11
  • BA2
  • SN12
  • SN11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £133,000
  • Max: £275,000

Letting
  • Min: £0
  • Max: £135,000

DPS SAGEagent




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 13 4 13 0 2 0 1 0
Fiona Bradbury Fiona Bradbury
5 reviews

About Fiona No description set View full profile
Mark Winkworth Mark Winkworth
11 reviews

About Mark No description set View full profile
Martin Bradbury Martin Bradbury
2 reviews

About Martin No description set View full profile
Will Brougham Will Brougham
Branch Manager
6 reviews

About Will No description set View full profile
Sacha Bradbury Sacha Bradbury
3 reviews

About Sacha No description set View full profile
Tracey Hankin Tracey Hankin
14 reviews

About Tracey No description set View full profile
Lee Parker Lee Parker
1 reviews

About Lee No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Single Tenant Administration Fee £180 includes VAT
Couples Tenant Administration Fee £360 includes VAT
Guarantor Fee £100 includes VAT
Renewal Fee £60 includes VAT
Application deposit £250
Last updated at 3:13 PM 25/01/2016 by allAgents

Complaints Procedure

Members of the Property Ombudsmen.
Complaint is put in writing and addressed to the Director.
If not satisfied with the response then write to the Franchisor Office.
If not satisfied with the response from the Franchisor write to the Property Ombudsmen.
Last updated at 3:13 PM 25/01/2016 by allAgents

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