With an array of property agents in and around St Albans to choose from, deciding which one to go with can often be a challenge in itself. So what makes us different? Our team is genuinely committed to guiding you through the process in a way that is as successful and stress-free as possible. For landlords who are thinking of letting their property, we have a variety of property management schemes available, ranging from the traditional to our highly popular Guaranteed Rental Income Scheme Read full description... which offers hassle free property management whilst guaranteeing the rent even if the property is vacant or the tenant fails to pay! It's the perfect 'let and forget' solution. For those looking to sell their property, our marketing capabilities are as good, if not better, than other agents in the area. This, combined with our entry into the Best Estate Agent Guide, puts us in the top 20% of agents in the UK. So call us today for a free, no obligation chat whatever your property requirements.
Northwood

48 London Road St Albans
Hertfordshire
AL1 1NG

01727 734550

“Long term satisfaction!...”

Oct 23,2018
Minithumbup
By: 'Northwood excellent service'
Oct 23,2018
0 people found
this helpful
This Northwood team, admirably led by Tim has looked after our flat and guided me through the odd trial and tribulation for about 15 years. Now that speaks highly of long term reliability and trust placed Northwood; more importantly the team. They have kept me informed ...
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Comment on agent fees
The fees have remained the same throughout the period of let. Of course i would like lower but the service represents a good service.
Was this helpful? Yes

“First Time Letting with Northwoods...”

Oct 23,2018
Minithumbup
By: 'Landlady'
Oct 23,2018
0 people found
this helpful
This was my first experience of letting my property with Northwoods. I found Tim and the supporting branch staff to be very approachable and reassuringly professional. I felt they worked well as a team. They kept me up to date with good communication - even ...
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Comment on agent fees
Pleased to be able to say I feel the fees are acceptable and competitive.
Was this helpful? Yes

“Rental Agent...”

Oct 12,2018
Minithumbup
By: 'Andrew'
Oct 12,2018
0 people found
this helpful
Jade was exceptionally professional and helpful at all stages of our rental process. Very patient, empathetic, and most sensitive to our needs given a rather unique situation we found ourselves in....
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Comment on agent fees
Appropriate
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“Great service!...”

Oct 11,2018
Minithumbup
By: 'Regina'
Oct 11,2018
0 people found
this helpful
The service I have received from the staff at Northwood was excellent. I am so impressed how smoothly and quickly everything went which is what you need when you are dealing with the stress of moving. The staff is professional and kind, definitely recommend it!...
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Comment on agent fees
Fees are reasonable.
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“Excellent...”

Oct 09,2018
Minithumbup
By: 'Vicky'
Oct 09,2018
0 people found
this helpful
Even though they do this everyday they make you feel important and that they care....
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“Jade's review...”

Aug 31,2018
Minithumbup
By: 'GF'
Aug 31,2018
0 people found
this helpful
Jade was professional, punctual and very friendly. The house we visited is the one we are currently renting so did meet our criteria....
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“Very Helpful...”

Aug 17,2018
Minithumbup
By: 'James Wood'
Aug 17,2018
0 people found
this helpful
Jade was very thorough and even though I was constantly asking her questions she was always happy to help, we had multiple visits to the property and Jade helped us so much at every step of the way. Jade ensured that the move went very ...
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“Not all heroes wear capes....”

Aug 16,2018
Minithumbup
By: 'Abbie claridge'
Aug 16,2018
0 people found
this helpful
Each experience I have had with estate agents have been stressful in some way. However, not only did jade go above and beyond to help myself and partner in a bad situation, herself and Kelly made the whole process smooth and flawless. They both understood ...
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Comment on agent fees
Reasonable.
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“New landlord...”

Jul 12,2018
Minithumbup
By: 'Ann'
Jul 12,2018
0 people found
this helpful
Positive experience dealing with the Lettings team; always helpful & friendly. You feel like you're getting the personal touch with Northwoods....
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“Northwood St Albans...”

Jun 24,2018
Minithumbup
By: 'A satisfied Landlord - AT'
Jun 24,2018
0 people found
this helpful
As a landlord Northwood have consistently found me high quality tenants for almost ten years and dealt with queries from myself and the tenant swiftly and professionally...
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Comment on agent fees
Ok
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“Excellent service. Prompt response to queries and repairs. Excellent service...”

Jun 21,2018
Minithumbup
By: 'Sola'
Jun 21,2018
0 people found
this helpful
Tenant in their property for 6 years and i can only describe the service they offer you as excellent. My requests for repairs were attended too without any fuss or delay. I highly recommend them...
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Comment on agent fees
Fees were clear and reasonable
Was this helpful? Yes

“My experience...”

Jun 12,2018
Minithumbup
By: 'Trisha'
Jun 12,2018
0 people found
this helpful
My experience was brilliant.she made sure that I as informed every step off the way becuase I want close. She made sure that we understud everything to do with the paper work....
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“Property...”

Jun 11,2018
Minithumbup
By: 'Miriam'
Jun 11,2018
0 people found
this helpful
Jade was extremely helpful and honest when it came to helping us find our first property. She was always polite and made sure we were well looked after. I would recommend Northwood and thank all the staff for their help/assistance....
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Comment on agent fees
Agent fees were the best we found, as we had been through a variety of agencies.
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“Excellent service and very helpful....”

Jun 05,2018
Minithumbup
By: 'Hayley'
Jun 05,2018
0 people found
this helpful
It's mine and my partner first time getting a flat together and it all happen so quick. Within under a month of searching we are all settled in to our flat. Kelly was so nice and gave us an excellent experience, so friendly and ...
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Comment on agent fees
The agents fees were very descent, wasn't over the top like all the other estate agents.
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“Fantastic friendly service...”

May 30,2018
Minithumbup
By: 'Katieab'
May 30,2018
0 people found
this helpful
Cannot fault the letting experience with Jade at Northwood - kind, friendly, and professional at all times, and going above and beyond to assist with a complicated situation. Wouldn't hesitate to use again in the future for any property needs, thank you!...
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Comment on agent fees
Fees in line with other agents in the area
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“Brilliant service...”

May 22,2018
Minithumbup
By: 'Smyth'
May 22,2018
0 people found
this helpful
Exceptional service from start to finish. Made our move stress free and all questions answered and dealt with quickly and efficiently. Jade was great....
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Comment on agent fees
Fine
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“Brilliant!...”

May 18,2018
Minithumbup
By: 'Danny'
May 18,2018
0 people found
this helpful
After walking into practically every agents in St Albans I received stories of how good they were, about both individuals and their companies, as opposed to the competition, and how they could help. Not one of them listened to what I needed and the fact ...
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Comment on agent fees
Good - in comparison to most other agents I think they are at the lower end of the spectrum.
Was this helpful? Yes

“Our first home!...”

May 18,2018
Minithumbup
By: 'New home!'
May 18,2018
0 people found
this helpful
The whole process of getting our first home was not as daunting as we expected with Northwoods. Both Kelly and Jade were so pleasant and helpful, we felt at ease contacting them and arranging our viewing. When Jade showed us around the property she was ...
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Comment on agent fees
Low reservation / admin fees compared to other places we looked at.
Was this helpful? Yes

“Professional service...”

Apr 01,2018
Minithumbup
By: 'Michelle'
Apr 01,2018
0 people found
this helpful
As a new Landlord Northwood were great at keeping everything simple and stress free. As I am renting out my my home and not a buy to let property, it was imperative that I found an agent who understood this and could find good tenants ...
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“Excellent Staff, Great Service...”

Mar 28,2018
Minithumbup
By: 'Mr VB & Mrs HB'
Mar 28,2018
0 people found
this helpful
All Staff members (Kelly in particular) at this branch are extremely helpful and understanding. Any issues reported about the property are addressed promptly and efficiently. A big Thank You from me!...
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“Best in St. Albans...”

Mar 28,2018
Minithumbup
By: 'D. Hora'
Mar 28,2018
0 people found
this helpful
I've recently let a 1-bed apartment for myself and my wife. Great location with ample car-park and furnished throughout. Best available price + they signed the agreement on company's name; which is an added benefit in my case. The only drawback is there isn'...
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“Professional,Friendly...”

Mar 24,2018
Minithumbup
By: 'Naimeh'
Mar 24,2018
0 people found
this helpful
We had a very limited time to choose a property and going through the referencing. Kelly helped us to find a right one and complete the referencing and move in to the property in a week time. The staf( kelly, Jade and Matt)were always ...
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Comment on agent fees
Excellent
Was this helpful? Yes
Mar 09,2018
Minithumbup
By: 'Joanna Thorne'
Mar 09,2018
0 people found
this helpful
Jade managed our entire rental process from showing us the property to organising the signing of our contracts. Jade was flexible and supportive to help us to meet our requirements. She displayed true hope in helping us to move in together and she shared in ...
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Comment on agent fees
Agent fees were very reasonable for Northwood.
Was this helpful? Yes
Mar 01,2018
Minithumbup
By: 'Rebecca'
Mar 01,2018
0 people found
this helpful
A big thank you to Jade who is always so professional and helpful. Jade was very quick at responding to any emails or calls as well as keeping us up to date with the procedure to renting a property! She was always there when you ...
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Was this helpful? Yes
Feb 22,2018
Minithumbup
By: 'Sam and Joanna'
Feb 22,2018
0 people found
this helpful
Jade had been a fantastic agent for us through the entire process. Very professional, great viewing, always gave timely responses to any queries and kept us up to date with any progress with our applications....
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Comment on agent fees
Fair amount compared to others.
Was this helpful? Yes
Feb 22,2018
Minithumbup
By: 'Andreea N'
Feb 22,2018
0 people found
this helpful
The only thing that I can say is that we had a really good experience and that the Northwood agency is the place to be in case someone wants to rent or to buy a property....
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Comment on agent fees
We had a really good experience. Jade was punctual, very profesional and she gaved us an 100% tour of the house, with complete details. Thank you again.
Was this helpful? Yes
Feb 05,2018
Minithumbup
By: 'Katie'
Feb 05,2018
0 people found
this helpful
Northwood have been extremely helpful in our move process. They are always very speedy to reply and always happy to clear up any queries we have. We are always given the time we need to look through important documents and do not feel under pressure ...
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Comment on agent fees
Agency fees were reasonable
Was this helpful? Yes
Feb 05,2018
Minithumbup
By: 'Jade Keogh'
Feb 05,2018
0 people found
this helpful
Northwood Estates have been a great organisation to carry out business with. Always very prompt to email responses and pro active in dealing with any issues as well as signposting. My transitional period was very smooth thanks to their cooperation and experienced staff. Definitely would ...
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Was this helpful? Yes
Jan 18,2018
Minithumbup
By: 'Samuel'
Jan 18,2018
0 people found
this helpful
very professional team, all who I have communicated with are professional and gave me all the details letting me know all of the information i needed to know! thank you so much for your help!...
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Comment on agent fees
Fair fees for the property
Was this helpful? Yes
Jan 14,2018
Minithumbup
By: 'Jon'
Jan 14,2018
0 people found
this helpful
Always a first class service - thank you. The team are always prompt and efficient great to work with. Keep up the good work....
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Areas covered
  • AL1
  • HP1
  • AL2
  • HP2
  • AL3
  • HP3
  • AL4
  • AL5
  • AL6
  • AL7
  • AL8
  • AL9
  • AL10
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £225,000
  • Max: £635,000

Letting
  • Min: £0
  • Max: £300,000

NALS TPOS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 0 30 1 9 0 2 0 1 1

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 4:11 PM 01/03/2018 by Tim Leighton

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Branch - St Albans, AL1

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