• Staff picture
    Jemma
  • Staff picture
    Kieran
  • Staff picture
    Nicki
  • Staff picture
    Samantha
  • Staff picture
    Stuart
  • Staff picture
    Kayleigh
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    Mandy
  • Staff picture
    Simon
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    Emma
As a leading Southampton estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. So whether you have a specific lettings or sales question, want some honest advice or are ready to "go for it", get in touch with one of the team today.
Northwood

1 Bellvue Road Southampton
Hampshire
SO15 2AW

023 8033 7775

“Outstanding Letting Agent...”

Nov 12,2018
Minithumbdown
Mandy
By: 'Vision Inventories'
Nov 12,2018
0 people found
this helpful
I work as the Inventory Clerk for Northwood and I could not ask for a better team to work with. They are all very professional and extremely meticulous in what they do. I have worked with many agents across Hampshire & have found Northwood one ...
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“Excellent service...”

Nov 12,2018
Minithumbup
Samantha
By: 'Wayne rumsey'
Nov 12,2018
0 people found
this helpful
The team at Northwood have managed my property for the last few years on a guaranteed rent scheme . Staff have always kept me updated on any concerns my tennant had over the years and carried out inspection checks to ensure my property was kept up ...
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Comment on agent fees
Competitive
Was this helpful? Yes

“Cannot fault Northwood...”

Sep 26,2018
Minithumbup
Mandy
Kieran
By: 'Keith'
Sep 26,2018
0 people found
this helpful
I wanted to include Simon and the others as well but there is not the option to do so...We have rented through Northwood for 3 years now and have nothing but good things to say. I do not recall a single negative in the way ...
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Comment on agent fees
The fees were reasonable and you felt that they were justified
Was this helpful? Yes

“Lettings and Sales...”

Jul 03,2018
Minithumbup
Nicki
By: 'Suzanne'
Jul 03,2018
0 people found
this helpful
I can highly recommend Northwood for both lettings and sales. In the ten years they were responsible for letting our parents' bungalow and the recent sale of the property Nicki, and others, have gone above and beyond. They had to deal with the aftermath of ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 16,2017
Minithumbup
Nicki
By: 'Oliver'
Nov 16,2017
0 people found
this helpful
Northwood have been my agent ever since I bought my property 15 years ago and they have never given me any reason to change in all that time! They have consistently given me an excellent, friendly service keeping my property in good condition. All problems are ...
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Comment on agent fees
Fee as expected for service
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Nathan'
Nov 07,2017
0 people found
this helpful
Found a lovely property to let with Northwoods but before doing anything I wanted to check the reviews first. There were quite a few mixed reviews and I was almost put off by the negative ones but decided to give Northwoods a go... AND I'...
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Was this helpful? Yes
Oct 23,2017
Minithumbup
Jemma
Nicki
By: 'Alex'
Oct 23,2017
0 people found
this helpful
Many thanks for your great service with renting and selling my house. I had before looked at several houses where there was different estate agents. I did not feel any of them was so professional, helpful and kind like you are. It is a pleasure ...
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Was this helpful? Yes
Oct 20,2017
Minithumbup
Jemma
By: 'Margot'
Oct 20,2017
0 people found
this helpful
Jemma - a girl with a get-up-and-go for the sell-up-and-go! Just the person you need to drive the sale, negotiate with the purchaser-vendor and collaborate with solicitors. I have had three flats to sell through Northwood in the past year at thanks to Jemma this ...
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Was this helpful? Yes
Oct 20,2017
Minithumbup
Jemma
By: 'Karen Lay'
Oct 20,2017
0 people found
this helpful
Being new to owning rental properties, I was very pleased to find Jemma at Northwood. She has been extremely helpful in guiding me through everything from start to finish and has always been able to answer my many questions. I feel confident that my properties ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 16,2017
Minithumbup
Nicki
Jemma
By: 'Hannah Butler'
Oct 16,2017
1 people found
this helpful
Dealt mainly with Nicki and Jemma whilst renting our flat. Absolutely brilliant service from the first viewing until handing back the keys. Never had any issues at all, quite pricey fees but you pay for a good service. Much better than renting through leaders in ...
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Was this helpful? Yes
Sep 29,2017
Minithumbup
Jemma
By: 'Michael'
Sep 29,2017
0 people found
this helpful
Can I just Say what ever your Paying Jemma It's Not Enough. Jemma's Help was Unbelievable 5* Treatment All the Way. NorthWood's Take a Bow....
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Comment on agent fees
Very Competitive
Was this helpful? Yes
Sep 13,2017
Minithumbup
Jemma
Nicki
By: 'Ellis'
Sep 13,2017
0 people found
this helpful
Engaged Northwoods under the Guaranteed Rent scheme, and whilst you sacrifice a couple of percent return, the peace of mind of the guarantee was certainly well worth it. Great service, they dealt with all issues took care of everything allowing me to be very hands ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 16,2017
Minithumbup
Jemma
By: 'Kostas'
Aug 16,2017
0 people found
this helpful
Good, smiling Jemma has been always helpful, professional and excellent in her service whenever we needed her assistance. Thank you Jemma and keep up the good work....
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Kieran
By: 'Kostas'
Aug 03,2017
0 people found
this helpful
Thank you Kieran for your service during our stay at 54 Cromwell Road. You are always helpful and present when we needed you. Wish all agents to follow your example of professionalism and customer service. Keep up the good work!!!...
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Was this helpful? Yes
Aug 01,2017
Minithumbup
Nicki
By: 'Catherine.'
Aug 01,2017
0 people found
this helpful
I decided to instruct Northwood as my letting agents after reading the reviews online, as I am not familiar to the area locally. From the day I got in touch with them, Nicki Waterhouse in particular made life so much easier for me. I live ...
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Comment on agent fees
Although not the cheapest in Southampton, they are not expensive either. You get what you pay for sums it up really.
Was this helpful? Yes
May 24,2017
Minithumbup
Nicki
By: 'GP'
May 24,2017
1 people found
this helpful
Highly recommended!! With personal experience of dealing with poor letting agents in the past, it was refreshing to find an agent that manages to maintain a fair and objective balance between the interests of tenants and those of landlords. In spite of some initial minor ...
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Was this helpful? Yes
May 19,2017
Minithumbup
Nicki
By: 'Claire Carter'
May 19,2017
2 people found
this helpful
In my dealings with Northwood, I had exceptional customer service and Nicki was especially helpful and understanding. I would thoroughly recommend Northwood and would definitely use them myself, again....
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Was this helpful? Yes
Feb 13,2017
Minithumbup
Nicki
Kieran
By: 'Maddie'
Feb 13,2017
1 people found
this helpful
I cannot thank Nicki enough for all of her hard work to ensure a stressful and unwanted move went as smoothly as possible for me. I was told I had 2 months to move and find a new property for myself and young Son before Christmas. ...
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Comment on agent fees
Relative
Was this helpful? Yes
Jan 21,2017
Minithumbup
Nicki
By: 'Nick Jenkin'
Jan 21,2017
2 people found
this helpful
The service and advice I received from Nicki was absolutely first class. Everything about letting a property was explained in a simple manner and the transition was seamless. This is the first time I have rented a property and I would certainly recommend Nicki and ...
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Was this helpful? Yes
Dec 29,2016
Minithumbup
Jemma
Kieran
By: 'Gayle'
Dec 29,2016
3 people found
this helpful
Thanks to all the staff at Northwood Southampton, especially Jemma, Kieran and Nicki, for their professional, patient and courteous service throughout the rental period. I would definitely recommend renting with them....
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Was this helpful? Yes
Oct 20,2016
Minithumbup
By: 'Neil'
Oct 20,2016
1 people found
this helpful
Excellent service throughout the rental period. Good service, professional & courteous at all times. I would definitely use again in the future should the need arise....
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Was this helpful? Yes
Oct 07,2016
Minithumbup
Kieran
By: 'Stephen'
Oct 07,2016
1 people found
this helpful
Consistently excellence service and response times from the team, very willing to help and go the extra mile. I didn't have many interactions with Northwood, but that in itself is a complement to how smooth and easy everything has been over the 4 years I was ...
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Comment on agent fees
You get what you pay for!
Was this helpful? Yes
Aug 17,2016
Minithumbup
By: 'T and F'
Aug 17,2016
1 people found
this helpful
Emily was polite and welcoming whenever we needed something at Northwood, highly recommend Northwood Southampton. Emily was very helpful at the end of our tenancy....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 22,2016
Minithumbdown
By: 'Asmith'
Jul 22,2016
0 people found
this helpful
Absolutely awful service, first time renting the place was in a bad way so dirty! Professionally cleaned so they say! The place was unlivable! Roll on 6 months never again would I go through Northwood!...
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Was this helpful? Yes
By: Nicki Waterhouse
Jul 25, 2016
View all comments (1)
We are so sorry to read that your experience with Northwood has not been a good one. We always aim to ensure that our properties are professionally cleaned prior to a move in and will be taking this up with the contractor directly. If you would like to pop in and have a chat with me then I'm sure we can come to an agreement. We ideally like to have all of our tenants view the property prior to taking it on to prevent any disappointment. ...
Mar 28,2016
Minithumbup
Jemma
By: 'Jemma'
Mar 28,2016
0 people found
this helpful
Jemma, was very welcoming and accommodating on all viewings to the property we purchased through yourselves. I was disappointed when on collecting the keys on completion day that Jemma was not there to give us the keys and the keys were not out ready for ...
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 23,2016
Minithumbup
Jemma
By: 'Lisa'
Mar 23,2016
0 people found
this helpful
Excellent service. Jemma went above and beyond to ensure all was achieved in a timely manner. Extremely professional and personable. I will definitely use this company again....
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Comment on agent fees
Brilliant!
Was this helpful? Yes
Feb 28,2016
Minithumbup
Jemma
By: 'Richard'
Feb 28,2016
0 people found
this helpful
Jemma and the team at Northwood have been nothing short of outstanding in the past year that I have been working with them. They have rented my property out for a year and subsequently sold it at the end of the lease agreement. Every aspect ...
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 23,2016
Minithumbup
Simon
By: 'H Jones'
Feb 23,2016
0 people found
this helpful
Straightforward and professional. The fees were a bit high but they were quick in getting us signed up, worked around the christmas break to get us in the new flat ASAP, and have been helpful in sorting out issues to do with the previous tenants ...
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Comment on agent fees
High but seemingly worth it.
Was this helpful? Yes
Feb 19,2016
Minithumbup
Jemma
By: 'Kate'
Feb 19,2016
0 people found
this helpful
Just completed on my purchase. Jemma has always been very helpful and on hand to revisit the property. There was no Estate Agent colouring of the facts. She has always revealed the properties potential, but not tried to hide anything. Jemma has gone above and ...
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Comment on agent fees
Not applicable.
Was this helpful? Yes
Feb 16,2016
Minithumbup
Jemma
By: 'Hope1989'
Feb 16,2016
0 people found
this helpful
The process of buying my house went very smoothly, Jemma is a friendly down to earth girl who was always on hand if I need her. The cheeky banter helped the process along too :-)...
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Comment on agent fees
N/a
Was this helpful? Yes
Areas covered
  • SO15
  • Southhampton
  • SO16
  • Romsey
  • S)17
  • SO52
  • SO50
  • SO31
  • SO32
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £90,000
  • Max: £298,000

Letting
  • Min: £0
  • Max: £298,000

ARLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 4 51 10 8 0 6 0 3 2
Staff picture Jemma
(33)

Staff picture Kieran
(24)

Staff picture Nicki
(25)

Staff picture Samantha
(9)

Staff picture Stuart
(4)

Staff picture Kayleigh
(1)

No image available Mandy
(2)

Staff picture Simon
(1)

No image available Emma
(0)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 12:01 PM 05/07/2018 by allAgents

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Branch - Southampton, SO15

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