South Manchester, Sale, M33
4/5, 79 reviews
77% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
64% lettings fee satisfaction



Property Features

No description for branch.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
43-45 Cross Street
Sale
Cheshire
M33 7FT
0161 973 1333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £121,750 £475,000
Lettings 100% 64% £400 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 1 12 13 13 1 1 0 5 3
Areas covered
  • M33
  • M22
  • M23
  • WA14
  • WA15
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties
Images & Videos

“No Stars for Northwood South Manchester Office...”

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Mar 20,2023
Minithumbdown
By: 'Elena Daia'
Mar 20,2023
0 people found
this helpful
We would like to give our feedback and honest opinion about Northwood South Manchester Office (Sale Branch), which is as follows: Taking advantage and hiding behind Northwood Estate Agents' good reputation, the South Manchester Office (Sale Branch) is inefficient and unprofessional. We have rented a ...
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Was this helpful? Yes

“Superb team at the Northwood Office in South ......”

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May 17,2022
Minithumbup
Katie
By: 'David'
May 17,2022
0 people found
this helpful
Superb team at the Northwood Office in South Manchester led by Daniel. They have looked after three of my buy to let properties for over 10 years and they have been completely transparent and supportive throughout all the ups and downs of being a landlord. The ...
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“I have been with Northwood for about 20 years......”

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May 17,2022
Minithumbup
Adam
By: 'Alison Gillies'
May 17,2022
0 people found
this helpful
I have been with Northwood for about 20 years as managing agents for my property. I have to say I have had excellent and prompt service. Whenever anything has gone wrong with the property it Has been sorted promptly. The staff have always been friendly and ...
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Was this helpful? Yes

“It is my first time renting and I have receiv......”

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Jun 01,2020
Minithumbup
Leanne
By: 'Karen'
Jun 01,2020
0 people found
this helpful
It is my first time renting and I have received exceptional service. I have dealt with Leanne Jervis with regards a few issues I had in the flat and she dealt with these queries efficiently and effectively resolving the problems I had. I feel that ...
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Was this helpful? Yes

“WARNING PROCEED WITH CAUTION...”

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Mar 19,2020
Minithumbdown
By: 'R'
Mar 19,2020
3 people found
this helpful
My experience with Northwood Sale was very unpleasant, particularly with the director of the business, *. He is very abusive and uses a number of bullying tactics; such as serving faulty eviction orders to turning up to your property unannounced. * always aggressive and often offensive, he ...
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Was this helpful? Yes
By: Craig Bradley
Mar 20, 2020
View all comments (1)
Hello RJ, I am currently having similar issues with this letting agent (specifically DH), I could have written the same almost word for word. If you'd like to get in touch, I'd be very happy to compare notes. You can email at [email protected] ...

“Best move yet...”

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Feb 25,2020
Minithumbup
Bridget
By: 'Bridget'
Feb 25,2020
0 people found
this helpful
Cameron Whiteside-Sumner made our moving experience so easy and enjoyable. He had friendly and efficient communication with us, great knowledge about the property, area and the moving process. Thank you Cameron!...
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Was this helpful? Yes

“I would like to say a massive thank you to Le......”

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Feb 06,2020
Minithumbup
Leanne
By: 'Kirsty'
Feb 06,2020
0 people found
this helpful
I would like to say a massive thank you to Leanne Jervis at the sale Manchester branch for everything she has done for us since moving in, Just recently we have had issues and the lady has gone above and beyond to help us and ...
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“We rented the property for a year, had cold w......”

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Jul 23,2019
Minithumbdown
By: 'Annabelle'
Jul 23,2019
0 people found
this helpful
We rented the property for a year, had cold water showers for 2-3 months, no one come fix the boiler we were offered no compensation or anything. They charge absurd fees, deducted over £500 from the deposit, for absolutely nothing at all. They charged us £70 for ...
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Was this helpful? Yes
By: Craig Bradley
Mar 09, 2020
View all comments (2)
Would agree with these comments. Currently going through some bad experiences with * myself, I would be keen to hear about your experience. You can contact me at [email protected] ...

“Daniel Harris is a bully. Has a habit of maki......”

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Jul 12,2019
Minithumbdown
Daniel
By: 'David'
Jul 12,2019
2 people found
this helpful
Daniel Harris is a bully. Has a habit of making peoples life a misery, causing illness and stress due to his small man power trip syndrome. Unfair rent hikes on properties I wouldn't even let my dog live in. Yet you have the cheek to ...
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Was this helpful? Yes

“Very pleased...”

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May 15,2019
Minithumbup
Kelly
By: 'Shannon'
May 15,2019
0 people found
this helpful
We have recently rented our first family home through Northwood.Kelly was so helpful from the start. She really made our renting process stress free. From applying for the house to signing the keys she couldn't do enough for us. Many times I called the ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very happy....”

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Mar 12,2019
Minithumbup
Kelly
By: 'Jessica'
Mar 12,2019
0 people found
this helpful
I have to be truly honest, over the last few years of renting a property from Northwood, there has been some set backs and delays. However the last few times I have had a query or if there has been a problem with the property, ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Professional speedy letting....”

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Jul 17,2018
Minithumbup
Kelly
By: 'D'
Jul 17,2018
1 people found
this helpful
I recently let a house through Kelly Smith at Northwood Sale, Kelly was very helpful in making it a stress free letting. Very professional and helpful , I wouldn't hesitate in dealing with Kelly and Northwood again. Very pleased....
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Comment on agent fees
Fair
Was this helpful? Yes

“Northwood is a great Estate Agent. Professional, efficient and a ......”

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Jan 02,2018
Minithumbup
By: 'G'
Jan 02,2018
0 people found
this helpful
Northwood is a great Estate Agent. Professional, efficient and a pleasure to deal with. Highly recommend and would definitely use again....
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Comment on agent fees
Good
Was this helpful? Yes

“I recently renewed my lettings agreement with Daniel Harris at ......”

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Dec 07,2017
Minithumbup
Daniel
By: 'Richard'
Dec 07,2017
0 people found
this helpful
I recently renewed my lettings agreement with Daniel Harris at Northwood. It wasn't easy to meet up due my work location and prior commitments, but Daniel was very flexible in arranging a meeting. I wanted to explore various options, Daniel explained the pros and cons (...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Northwood did a good job and achieved the right price ......”

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Apr 10,2017
Minithumbup
Daniel
By: 'Steve'
Apr 10,2017
0 people found
this helpful
Northwood did a good job and achieved the right price for our house. They also assisted greatly with in chasing the actions during the legal process....
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Comment on agent fees
Market rates for fees.
Was this helpful? Yes

“The bullying tactics used by Northwood, Sale, are nothing short ......”

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Mar 18,2017
Minithumbdown
By: 'Ben150'
Mar 18,2017
15 people found
this helpful
The bullying tactics used by Northwood, Sale, are nothing short of obscene. Suspiciously, two previous comments I have placed on all agents have disappeared. So here it is again: Putting rent up 3 days before signing a contract of renewal with no notice, and threatening to ...
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Comment on agent fees
Awful.
Was this helpful? Yes
By: Clarke
Mar 24, 2018
View all comments (1)
Hi mate, I agree with you!. I've had the same experience, I would like to talk to you what is your email address? ...

“Outstanding customer service, kept fully informed throughout the sale procedure, ......”

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Dec 23,2016
Minithumbup
By: 'MISS'
Dec 23,2016
0 people found
this helpful
Outstanding customer service, kept fully informed throughout the sale procedure, they have had the patience of saints as it was very challenging dealing with a shared ownership sale, highly recommend 😀...
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Comment on agent fees
It's reasonable
Was this helpful? Yes

“We have just moved house and would like to thank ......”

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Dec 11,2016
Minithumbup
Jason
By: 'Jan'
Dec 11,2016
1 people found
this helpful
We have just moved house and would like to thank Jason for his enthusiasm and professionalism.Jt was a pleasure doing business with such a nice man....
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Comment on agent fees
No agent fees .We were buying.
Was this helpful? Yes

“I rented a property from Daniel Harris, I was bullied ......”

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Sep 27,2016
Minithumbdown
By: 'Angry'
Sep 27,2016
15 people found
this helpful
I rented a property from Daniel Harris, I was bullied by him throughout, my space invaded. Jobs weren't done. I suffered severe depression and anxiety through this man. I've never met anyone as rude and disrespectful as him all my life. DO NOT Rent from ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Clarke
Mar 24, 2018
View all comments (1)
Hi mate, I suffered the same treatment from Mr. Harris. I would like to speak to you in more detail about your experience, what is you email address? Thanks ...

“Absolutely appalling. I have had the miss-pleasure of communicating with ......”

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Sep 05,2016
Minithumbdown
Daniel
By: 'Max'
Sep 05,2016
10 people found
this helpful
Absolutely appalling. I have had the miss-pleasure of communicating with Daniel on a few occasions; ridiculously rude and arrogant, especially considering I'm basically a customer. He has single handedly; with a little help from Chloe, guaranteed that I will never use this agency again. I ...
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Comment on agent fees
The extra fees are ridiculous, such as oven cleaning, contract renewal and termination charges.
Was this helpful? Yes
By: Clarke
Mar 24, 2018
View all comments (1)
Hi there, I've suffered a similar experience from Mr Harris, I would like to speak to you in my detail. Please email me [email protected] ...

“We were selling the family home and we were very ......”

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Aug 18,2016
Minithumbup
By: 'Miss-p'
Aug 18,2016
0 people found
this helpful
We were selling the family home and we were very happy with the service provided by Daniel and Chloe. We achieved way above the asking price and a sale was agreed very quickly. It was an emotional time for us but with the support and ...
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Comment on agent fees
Fees were not the cheapest but after some negotiating we reached an acceptable level but as we achieved above the asking price and received excellent service it was worth it.
Was this helpful? Yes
By: Chloe Dillon
Aug 18, 2016
View all comments (1)
It was a pleasure to work with you both through this process. I am over the moon we achieved such a high price and the sale went as smoothly as possible. Please be assured if you need anything in the future do not hesitate to contact the team. ...

“My house purchase and sale was not a straightforward process ......”

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Apr 20,2016
Minithumbup
Jason
By: 'Emma'
Apr 20,2016
0 people found
this helpful
My house purchase and sale was not a straightforward process but Northwood worked really hard to make it happen and nothing was too much trouble. Jason Kron worked tirelessly on our behalf to overcome the issues we faced and we're in and delighted with our ...
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Comment on agent fees
Fees were extremely competitive and the level of service was not compromised at all by this. Jason worked extremely hard for the money!!
Was this helpful? Yes
By: Jason Kron
Apr 23, 2016
View all comments (1)
Thank you for the amazing feedback Emma, I really appreciate it! Definitely not the most straight forward sale but we got there in the end! Enjoy your new property and thank you for everything! Thanks Jason Kron ...

“Excellent service . Very professional staff. Always kept us updated with ......”

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Feb 26,2016
Minithumbup
Jason
By: 'Mr'
Feb 26,2016
1 people found
this helpful
Excellent service . Very professional staff. Always kept us updated with appointments and feedback, attained a reasonable deal on the sale of our property. S.Simpson...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chloe Dillon
Feb 26, 2016
View all comments (1)
Thank You for the great feedback Mr Simpson! It was a pleasure selling your property and we wish you all the luck with your next adventure! ...

“Fantastic service from start to finish. Very quick to get ......”

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Feb 17,2016
Minithumbup
By: 'Colin'
Feb 17,2016
0 people found
this helpful
Fantastic service from start to finish. Very quick to get the property on the market and gave good advice on asking price. Received lots of offers within a week of the property being on the market. Following acceptance of the offer the support provided was ...
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Comment on agent fees
Fee's were very competitive and worthwhile as the offer received was above the asking price
Was this helpful? Yes

“I have never met anyone as rude, patronising and an ......”

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Dec 11,2015
Minithumbdown
By: 'Angry'
Dec 11,2015
15 people found
this helpful
I have never met anyone as rude, patronising and an all round arrogant person as Daniel Harris. I do not know how the Sale branch has stayed open! They do not know what they are doing whatsoever. They do not know when your tenancy starts ...
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Comment on agent fees
‚£320.00 to take a name off the tenancy! What an utter joke. Clearly interested in making money is all and not about having good reliable tenants.
Was this helpful? Yes
By: Sam
Dec 27, 2020
View all comments (2)
Daniel Harris is a condescending, rude, and generally unpleasant individual. Northwood are the worst letting experience I have ever had (wrong moving in date, tried to strong-arm me into another 6 months renewal fee rather than a month by month basis, charged me for an oven cleaning fee when i already had it professionally cleaned). Vile company and people - avoid at all costs. ...

“I used Northwood in my capacity as a landlord on ......”

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Nov 30,2015
Minithumbdown
Adam
By: 'JC'
Nov 30,2015
9 people found
this helpful
I used Northwood in my capacity as a landlord on the rental guarantee scheme for 18 months. I write this review in the hope that it helps other potential customers make an informed decision about whether they wish to use Northwood. I will start by saying ...
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Was this helpful? Yes

“The team at Northwood especially Jason Kron, were very supportive ......”

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Nov 25,2015
Minithumbup
Jason
By: 'Dr'
Nov 25,2015
1 people found
this helpful
The team at Northwood especially Jason Kron, were very supportive in helping us sell our property and move on. They were professional, consistent and committed to getting our home sold, even when there were hold ups and the process of selling seemed to take longer ...
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Comment on agent fees
One of the most affordable currently-Value for money.
Was this helpful? Yes

“From the start me and my flat mate felt patronized ......”

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Feb 17,2015
Minithumbdown
Daniel
By: 'Mathew'
Feb 17,2015
8 people found
this helpful
From the start me and my flat mate felt patronized and completely left alone when it came to any problems with this flat. to be fair to northwood, problems we had were due to issues with the property itself. I recently found out that the ...
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What agent could do to change your mind?
quicker response to emails. Actually sound like you want to help your tenants. I would highly recommend they get away from this landlord as the property is falling apart. the flat below us which i am guessing is owned by the same landlord had water running down all 4 walls in their apartment. they were also suffering from a leak pretty much the whole time they lived there. Most tenants moved on pretty quickly which im not surprised about at all.
Attached Filesnbsp;
Comment on agent fees
admin fees very high
Was this helpful? Yes
By: Mathew
Apr 22, 2015
View all comments (3)
Also to update this review. After Moving out, a checkout fee of £70 was added to be removed from our deposit. this wasn't on the agreement that we signed and we had to fight to get this removed. We were also charged £100 for a professional oven clean on an oven that was pretty much unusable when we moved in. the reasoning we were given was. As the Courtesy of cleaning it was given to us when we moved in we should pay for one when we moved out. If you're going to be offering an oven in the plac ...

“I only have good things to say about Northwood, Daniel & ......”

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Dec 08,2014
Minithumbup
Daniel
By: 'Chris'
Dec 08,2014
1 people found
this helpful
I only have good things to say about Northwood, Daniel & his team. I have been renting my property through them for several years now and always found all the staff there courteous, professional and good at what they do. Whenever there has been a maintenance ...
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Comment on agent fees
The fees were competitive but not the cheapest. I have learnt that you get what you pay for and whilst I paid a little more and his proved better in long run especially when I have had to apply to retain the tenants deposit.
Was this helpful? Yes

“Daniel is very good at keeping us informed of issues/......”

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Nov 27,2014
Minithumbup
Dan
By: 'Jan'
Nov 27,2014
1 people found
this helpful
Daniel is very good at keeping us informed of issues/events with the property He offers good advice on solutions to problems. He is very good at sourcing and managing tradesmen as required. He also offered good advice in selling the property, including sourcing legal ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure



Northwood aims to run a high calibre lettings and estate agency business.

Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.

We have a standard procedure for handling complaints which is as follows:-



Making an initial complaint



Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint must be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.



Making a formal complaint



If for whatever reason you remain dissatisfied then you should:


Write to us:


FAO The Complaints Officer

Northwood GB Limited

The Main Barn

Cams Hall Estate

Fareham

PO16 8UT



or E-mail us at


[email protected]


Please provide full written details of your complaint and copies of any supporting evidence.


The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.



Receiving your complaint



We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.



Resolving your complaint



We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take approximately 21 days.

In our letter (the final viewpoint letter) we will explain:

• The outcome of our investigation.

• What we will do to put things right if we have made a mistake.



Ombudsman Review



If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter.


The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process.


Further details of the Property Ombudsman are available at www.tpos.co.uk
Last updated at 11:59 AM 05/07/2018 by allAgents

Awards won by Northwood, Sale M33 7FT



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Northwood

Branch - South Manchester, Sale, M33