• Brian "Mitch" Mitchison
    Brian "Mitch" Mitchison
  • Sarah Dobson
    Sarah Dobson
  • Ben Christian
    Ben Christian
  • Michelle Howard
    Michelle Howard
  • claim your profile
    Brian 'Mitch' Mitchison
  • claim your profile
    Brian 'Mitch' Mitchison
  • Lauren Rymer
    Lauren Rymer
Welcome to Northwood Reading and Newbury. Do you want peace of mind when selling your home or letting your property? Our aim is to provide our customers with peace of mind for property sales and lettings in Reading and West Berkshire. Please give us a call if there is anything we can do to help. Northwood was founded in 1995 and we now have over 80 branches across the UK. The Reading office is owned and operated by a local director, Brian "Mitch" Mitchison, who has an in-depth knowledg Read full description...e of the local property market and who is passionate about helping customers find the product or service that is right for them. Whether you are looking to sell or let your property, or can't quite decide, we will have a scheme to suit. As well as offering traditional lettings and sales services, we also offer our unique Guaranteed Rental Income Scheme. This provides a low-risk, hassle-free, guaranteed income 52 weeks of the year, even if the property is empty. We are one of the premier Reading Letting Agents and provide lettings and Estate Agency services in Reading and West Berkshire. Wherever your property is located, we can provide a no-obligation market appraisal. We offer a friendly, professional service and aim to build a trusting relationship so you can have confidence in our ability to look after you and your property. We know that letting or selling your property can be a stressful experience, so give us a call and we will help make it as simple and stress-free as possible.
Northwood

89 London Street Reading
Berkshire
RG1 4QA

0118 9520 810
Website not available

Properties for sale
Properties for rent
Dec 04,2017
Minithumbup
Ben Christian
Sarah Dobson
By: 'Neil and Jan Barkus'
Dec 04,2017
0 people found
this helpful
Many thanks to Ben and Sarah and all the team at Northwood, Reading, for the superb service in selling our property. Nothing is too much trouble for them, and they have really looked after us. We're looking forward to working with them again in the future....
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Comment on agent fees
Fees were extremely competitive.
Was this helpful? Yes
Nov 30,2017
Minithumbup
Ben Christian
By: 'Fang'
Nov 30,2017
0 people found
this helpful
The whole process is very smooth. Northwood is very flexible with us. On a number of occasions, Ben has gone for the extra mile to make sure things are sorted in our preferred way. Very happy so far....
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Was this helpful? Yes
Nov 17,2017
Minithumbup
Ben Christian
Brian "Mitch" Mitchison
By: 'Alan'
Nov 17,2017
0 people found
this helpful
I rarely leave feedback but in this instance credit where credit's due. We first used Northwood after they were recommended by close friends to rent out our 3 bed end of terrace house. They were excellent always helpful, amenable and down right nice!. Communications were faultless and pleasant. We were so pleased with their service that when the time came we naturally used them to sell our property. If you have ever been involved with selling your house you know how stressful it can be....
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Comment on agent fees
Always more than you would want to pay but quality costs and they were worth the investment
Was this helpful? Yes
Oct 08,2017
Minithumbup
Ben Christian
By: 'Jessie'
Oct 08,2017
0 people found
this helpful
I have been dealing with different estate agencies in Reading for some time and it is fair to say Northwood is the best one here, FAR FAR better. I wish I had been told that Northwood is that good so that I did not have to list my house with other agents who totally wasted my time. Ben was helping us selling our house and he has put lots of efforts on the whole process, from taking lovely pictures in house to constantly keep in touch with me and the buyer regularly via telephone and email. I...
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Comment on agent fees
Very competitive commission fee, PLUS they do 10 times more work than other agents, well worth the money!
Was this helpful? Yes
Sep 28,2017
Minithumbup
Sarah Dobson
By: 'Filippos K'
Sep 28,2017
0 people found
this helpful
As we have rented a few properties in the UK, we have dealt with a significant number of agents. We can safely say that Northwood Reading & Newbury have provided us with by far the most positive experience. While we mostly communicated with Sarah, the comments are for the team as a whole. We always felt that we had someone on or side for any problem that occurred, communication was always clear and throughout every interaction it was evident that there was a genuine effort to cater for our ...
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Comment on agent fees
As mentioned in the general comments, fees are excellent compared to the competition and there is nothing in there that would make you feel you are being ripped off. Especially the lease renewal fees we paid were surprisingly low.
Was this helpful? Yes
Sep 07,2017
Minithumbup
Sarah Dobson
By: 'Gavin'
Sep 07,2017
0 people found
this helpful
Excellent and helpful agency to deal with during the 12 months tenancy we had. Can't praise Sarah highly enough for all her help with the couple of issues we had, all solved quickly and efficiently. Would happily use again and recommend to other....
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Comment on agent fees
Very good
Was this helpful? Yes
Aug 10,2017
Minithumbup
Ben Christian
By: 'Bill Buckley'
Aug 10,2017
0 people found
this helpful
I recently bought a flat through Northwood Reading. Due mainly to an issue with the numbering of the property, it took nine frustrating months from having my offer accepted to completing. Were it not for the ingenuity, supportiveness and sheer indefatigability of Northwood, in particular Ben-Li Effrien Knight, there is no doubt either I or the vendor or both would walked away long before the deal was done. When next I move, I shan't consider any other agent to sell my property. I unreservedly re...
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Comment on agent fees
Great value for the amount of work involved
Was this helpful? Yes
Aug 05,2017
Minithumbup
Ben Christian
By: 'Jessica'
Aug 05,2017
0 people found
this helpful
Brilliant service from Ben. He was really help us to set up my house in perfect condition for the right market. Sold my house in 2 days. Definitely worth to recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 24,2017
Minithumbup
Sarah Dobson
By: 'David C'
Apr 24,2017
0 people found
this helpful
This is a great agency, I was impressed how well they managed the property I was renting. Kind, professional and very efficient staff. Really happy I rented with them. Highly recommended....
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Comment on agent fees
Reasonable low fees, no check-out fee.
Was this helpful? Yes
Nov 05,2016
Minithumbdown
By: 'Sam'
Nov 05,2016
2 people found
this helpful
awful experience, very unprofessional, like most agents, I called to enquire about Erleigh Rd house for sale, was told someone will call me back. Well guess what no one bothered. I failed to understand why estate agents do this, as I am agenuine buyer and will buy a house from somewhere else, Northwoods loss!!...
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Was this helpful? Yes
By: Mitch
Nov 07, 2016
View all comments (1)
Hi Sam. Thank you for your review. I'm sorry that you found our service to be less than professional. I have looked into this today and, although we did try to contact you on 3 occasions after your call, we were unable to get through. We definitely should have kept trying so I apologise for not doing so. Please accept my apologies as the business owner and feel free to contact me directly if you wish to discuss this further. ...
Oct 02,2016
Minithumbup
Michelle Howard
Sarah Dobson
By: 'Happy Tenant'
Oct 02,2016
0 people found
this helpful
Northwood started to take care of our shared house after our private landlord moved to Australia. The handover and swap to the new contract was flawless and overly correct. Michelle and Sarah have always been highly professional. They were friendly and responsive to all our inquiries via phone and email. All in all Northwood provided a great service to my flatmates and me. I can only recommend them....
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Was this helpful? Yes
Sep 21,2016
Minithumbup
Sarah Dobson
Ben Christian
By: 'Mr. Nice Landlord'
Sep 21,2016
0 people found
this helpful
I have no hesitation in recommending Northwood as the Estate Agent to use in Reading. They are a very professional and friendly team always ready to help and go beyond the normal realms to locate, find and vet good tenants. They are relationship based and customer centric. They act with Integrity and am sure they act fairly with tenants too. They are the only Estate Agent in town offering the rent guarantee to Landlords which I think sets them apart from the others. I will be using Northwood fo...
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Comment on agent fees
The fees are very reasonable for the amount of work, passion and dedication they exhibit.
Was this helpful? Yes
Jun 23,2016
Minithumbup
Michelle Howard
Sarah Dobson
By: 'Kevin H'
Jun 23,2016
1 people found
this helpful
Very happy with the way I was dealt with with when finding a tenant. They did far more than than I expected and kept me informed throughout the process. Further, my tenant was very happy in his dealing with Mitch, Sarah and Michelle So I had a very happy tenant from the start. They took control of all the process ensuring I had all details and necessary paperwork, plus carrying out the reference and credit checks....
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Comment on agent fees
The fees were fully explained up front. I was surprised at the amount of work they did for the money. Definitely very good value for money.
Was this helpful? Yes
By: Mitch
Jun 23, 2016
View all comments (1)
Really pleased to have been able to help. Many thanks for your kind remarks ...
May 30,2016
Minithumbup
Sarah Dobson
By: 'Alex'
May 30,2016
0 people found
this helpful
We have found the service from Northwood to be professional and all staff we dealt with were helpful and friendly. They were upfront with their fees from the start which are reasonable and straight forward. The maintenance issues we had were responded to quickly and efficiently. I would recommend this agent to anyone looking to rent a flat, our experience has been very positive....
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Was this helpful? Yes
Apr 14,2016
Minithumbup
Brian "Mitch" Mitchison
By: 'Jonathan'
Apr 14,2016
0 people found
this helpful
I used Northwood for a tenant find on a one bedroom apartment in Reading and was very impressed with the service provided. Northwood had lower tenant find costs than competitors and were professional from the outset, offering helpful hints and tips to aid the tenant find process. I found the service provided very efficient while also being personal to my needs. I would highly recommend Northwood and would certainly use them again....
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Comment on agent fees
Lower tenant find costs than competitors
Was this helpful? Yes
Mar 21,2016
Minithumbup
Brian "Mitch" Mitchison
By: 'Stuart Stuart'
Mar 21,2016
0 people found
this helpful
Dear Mitch I was talking to a friend last week about properties and was keen to explain to them that one of the best things I've ever done was entrust my investment with you. By using Northwoods guaranteed rent scheme I have been able to remove all the stress and worry between rental periods because in fact I never have a rental period anymore. My rent is guaranteed so I can budget my expenses with my income. Aside from the odd maintenance issue, which you are flexible enough to allow me to d...
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Was this helpful? Yes
Mar 11,2016
Minithumbup
Brian \'Mitch\' Mitchison
By: 'Davina'
Mar 11,2016
0 people found
this helpful
I've actually tried to post a review for this agency already but it hasn't appeared on your site yet. From the outset they have been excellent communicators, brilliant problem-solvers and they found me a tenant that has looked after my property excellently. I genuinely feel that they are actually bothered about giving a good service to both the landlords and the tenants - really refreshing! I'd recommend Northwood to anybody seeking to rent out their property and know it is in safe hands....
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Comment on agent fees
Very reasonable for the service I have received.
Was this helpful? Yes
By: Mitch
Mar 15, 2016
View all comments (1)
Pleased we could be of assistance ...
Dec 29,2015
Minithumbup
Sarah Dobson
Michelle Howard
By: 'Mike'
Dec 29,2015
0 people found
this helpful
Incredibly professional and personal service, couldn't fault. The best agency I have dealt with, thoroughly recommended. All staff are equally helpful and a pleasure to deal with....
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Was this helpful? Yes
Dec 23,2015
Minithumbup
Brian "Mitch" Mitchison
By: 'Louise Ingram'
Dec 23,2015
0 people found
this helpful
I am relocating to Switzerland for work and Northwood will be managing my property under their guaranteed rental scheme. From the start Mitch was friendly, professional and full of good advice and recommendations to help me get everything organised and ready. He and his team have made the whole process so easy and I am confident that I am leaving my property in good, safe hands....
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Was this helpful? Yes
By: Mitch
Dec 23, 2015
View all comments (1)
Thanks Louise. Pleased we could be of service. Hope the move goes well. ...
Dec 17,2015
Minithumbup
Brian "Mitch" Mitchison
By: 'Kelly'
Dec 17,2015
0 people found
this helpful
The service was fantastic from start to end. The team were professional without any hard sell. The professional service was without doubt the best I have experienced. The interior designer showed me how best to showcase my home ready for potential buyers and ready for the photos. The photographer was first class and the final brochure was far superior to those I have seen from other agents. My home was sold within a couple of weeks and for the asking price. The team then helped me ensure the sal...
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Was this helpful? Yes
By: Mitch
Dec 23, 2015
View all comments (1)
Thanks Kelly. It was a pleasure working with you. ...
Oct 28,2015
Minithumbup
Sarah Dobson
By: 'S Brown'
Oct 28,2015
0 people found
this helpful
We have always had a fantastic service from Northwood! The few faults that we have reported have been fixed in good timely manner....
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Was this helpful? Yes
By: Mitch
Oct 28, 2015
View all comments (1)
Thank you for taking the time to add a review. I'm pleased that you have been happy with our service. Much appreciated ...
Oct 19,2015
Minithumbup
Sarah Dobson
By: 'Gavin'
Oct 19,2015
0 people found
this helpful
I used these guys for 2 years and they were excellent in every way. I have used other agents in the past but these guys were the best. If you are a landlord don't hesitate to use them. I am sure i will be using them again at tsome point...
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Was this helpful? Yes
By: Mitch
Oct 20, 2015
View all comments (1)
Thanks Gavin Pleased we could be of assistance. Best wishes ...
Aug 26,2015
Minithumbdown
By: 'disapointed customer'
Aug 26,2015
2 people found
this helpful
Did call to enquire about a flat on Basingstoke Road, staff were very vague and didnt know much also had to call three times to try and get an appointment, despite this no one came back to me, then also realise fees were extortionate, Just moved to Reading and will avoid this agency...
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What agent could do to change your mind?
need to get more training and appreciate that customers actually provide for businesses
Attached Files
Comment on agent fees
very high compared to others
Was this helpful? Yes
By: Mitch
Sep 04, 2015
View all comments (1)
I'm really sorry to hear that you were disappointed with our service. We try very hard to provide a good service to everyone and I will certainly look into your concerns to see where we might improve. ...
May 19,2015
Minithumbup
Brian "Mitch" Mitchison
By: 'Leigh'
May 19,2015
1 people found
this helpful
I have known Brian...
read full review
Was this helpful? Yes
May 16,2015
Minithumbup
Brian "Mitch" Mitchison
Sarah Dobson
By: 'James Holmes'
May 16,2015
1 people found
this helpful
After an initial contract of 6 months, the efficient service by the staff at Northwood made it easy to decide to stay here for an extra 2 months that we were in the region for. The staff were very friendly and quick to respond to any issues that came up during our stay in the property. Very professional service, with good communication if any visits took place. The only reason why we left the property is due to a new job in another country. Can't rate highly enough for the standard of service p...
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Was this helpful? Yes
Apr 28,2015
Minithumbup
By: 'Simon'
Apr 28,2015
2 people found
this helpful
I've not been with Northwood that long, but so far they have shown great customer service. They were very flexible in finding an arrangement that suited both of us and made the extra effort to make things work....
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Was this helpful? Yes
By: Mark
Apr 29, 2015
View all comments (1)
Hi Simon, Thank you so much for your kind words. I am glad that we were able to help! Mark ...
Areas covered
  • RG1
  • RG20
  • RG2
  • RG30
  • RG4
  • RG31
  • RG6
  • RG7
  • RG8
  • RG14
  • RG17
  • RG18
  • RG19
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 96% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £313,786
  • Max: £432,000

Letting
  • Min: £0
  • Max: £0

NALS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 8 0 4 0 1 0 1 2
Brian "Mitch" Mitchison Brian "Mitch" Mitchison
Local Director
7 reviews

About Brian "Mitch" Mitch is the Branch Director and is passionate about helping people with their housing needs. Having spent many years in the Royal Air Force, Mitch understands the need to build a strong and dedicated View full profile
Sarah Dobson Sarah Dobson
Negotiator
12 reviews

About Sarah Sarah has been with the Northwood Reading office since it opened and is responsible for the day to day running of the office. Sarah really enjoys meeting people and helping them with their every day n View full profile
Ben Christian Ben Christian
7 reviews

About Ben Ben is responsible for helping landlords and vendors choose the best possible service for their needs. Whether that be a straight forward Tenant Find service, one of our traditional managed services, View full profile
Michelle Howard Michelle Howard
3 reviews

About Michelle Michelle is often the first person you will speak with when calling the office, and she will help you to speak with the best person for your needs. She also looks after our tenants from their first ca View full profile
Brian 'Mitch' Mitchison - upload your photo Brian 'Mitch' Mitchison
0 reviews

About Brian No description set View full profile
Brian 'Mitch' Mitchison - upload your photo Brian 'Mitch' Mitchison
1 reviews

About Brian No description set View full profile
Lauren Rymer Lauren Rymer
Administrator
1 reviews

About Lauren No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

We aim to provide a comprehensive service at competitive rates. All our fees are described in detail on our website, or please feel free to give us a call.
Last updated at 1:51 PM 15/01/2016 by allAgents

Complaints Procedure

If you have cause to complain about any aspect of the service you have received from the team at Northwood Reading, please contact us via email or telephone in the first instance and ask to speak with the local director, Brian Mitchison (known as Mitch). If Mitch is unable to resolve your complaint, the full Complaints procedure is listed on our website at http://www.northwooduk.com/complaint-handling-procedure
Last updated at 1:51 PM 15/01/2016 by allAgents

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