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    Simon Bell
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    Gillian Wakeford
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    Andrew Smith
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    Mel Gazur
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    Val Hickman
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    Katie Weymes
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    Samuel McNally
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    April Hanlon
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    Saj Ahmed
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    Sam Mansbridge
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    Katie Pearson
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    Jo Mansfield
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    Jane Munden
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    Louise Shergold
As the very first Northwood office to open back in 1995, we are proud to have been providing the people of Portsmouth with quality homes for nearly 20 years. We provide a full range of both sales and lettings services alongside our very popular Guaranteed Rent service - ideal for busy landlords who are looking for a reliable, fixed income each and every month. So if you are looking for local, friendly experts who are passionate about property then talk to us.
Northwood

129 Havant Road Drayton, Portsmouth
Hampshire
PO6 2AA

023 9235 5777
Aug 18,2017
Minithumbup
Simon Bell
By: 'Teresa'
Aug 18,2017
0 people found
this helpful
Simon was very helpful and empathetic with the sale of my late mother's house. Despite the 'challenges' along the way he proved to be most supportive and we completed the sale this month. I would highly recommend Simon and Northwoods....
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Comment on agent fees
Very good value for the effort needed to complete the sale
Was this helpful? Yes
Aug 13,2017
Minithumbdown
Simon Bell
By: 'Kevin Grant'
Aug 13,2017
0 people found
this helpful
From the outset Simon was straightforward to deal with. He has throughout the sale of the house, which was my deceased mother's has dealt with all matters that have arisen, as he promised. The house had some issues, mainly around the need for updating/age related, Simon dealt with all those for us and although the completion dragged on it was nothing to do with Northwoods, who sold the house within 3 days. I can have no complaints with our dealing with Simon and Northwoods,...
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Comment on agent fees
I have no complaints on the fees - they were as described by Simon on our first meeting with him.
Was this helpful? Yes
Aug 02,2017
Minithumbup
Simon Bell
By: 'Simon Maple'
Aug 02,2017
0 people found
this helpful
An extremely professional service from start to finish. Everything was explained very clearly and no phone call or query was too much trouble. The staff at Northwood are very friendly and work well as a team. I would highly recommend Northwood to any potential seller....
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Comment on agent fees
Fees were typical and inline with expectation.
Was this helpful? Yes
Jul 26,2017
Minithumbup
Simon Bell
By: 'Kate. Southsea'
Jul 26,2017
0 people found
this helpful
After having a bad experience with another estate agent we didn't hold out much hope that there were any 'nice ones' out there but then we met Simon! From the moment I first spoke to Simon to arrange a viewing he was honest, friendly, helpful and never once pushy so from there I knew he had to be the one to sell our property too. Simon has gone out of his way to help us every step of the way. We had never sold a property before so were pretty clueless on the process but Simon made it a breeze. H...
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Was this helpful? Yes
Jun 27,2017
Minithumbup
Simon Bell
By: 'Sharon and paul'
Jun 27,2017
0 people found
this helpful
Simon and Sam helped us to sell our house recently . I have to say they were lovely and looked after us from the beginning all the way through to the end . They worked hard and chased things up when they needed to . Always got back to us promptly when we had asked them to and answered all our queries. They were very helpful and supportive and nothing was too much trouble . I would definitely use Northwood again and I would like to thank them once again for all their help...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 26,2017
Minithumbup
Simon Bell
Samuel McNally
By: 'Barry'
Jun 26,2017
0 people found
this helpful
I used Northwood to rent out my flat for five years and also to sell it. They are always helpful and professional and I would have no hesitation in recommending both the letting and sales teams....
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Was this helpful? Yes
Jun 24,2017
Minithumbup
Simon Bell
Sam Mansbridge
By: 'Mike'
Jun 24,2017
0 people found
this helpful
Very professional and helpful throughout our purchase. Chased up the right people at the right times, always kept us in the loop but never bombarded us with phone calls and emails. Both Simon and Sam were very helpful to us as first time buyers and we couldn't be more thankful to them and the Northwood team for making a stressful time as stress free as possible. I recommend them to anyone who wants to buy or sell a house. A great example that I strongly suggest other estate agents should try and...
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Was this helpful? Yes
May 11,2017
Minithumbup
Katie Pearson
By: 'Chris Tout'
May 11,2017
0 people found
this helpful
Good communication during the sell , professional and chased the buyers to push the sale, could not of been any happier , if I would to say one thing sometimes late for viewings...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 24,2017
Minithumbup
Simon Bell
By: 'Amy'
Apr 24,2017
0 people found
this helpful
Simon and Northwood have been a pleasure to deal with from the very beginning. Nothing is too much trouble and commitments are always met. I would not hesitate to recommend them to anyone and if ever moving in the future would certainly use Northwood again. Thank you...
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 07,2017
Minithumbup
Simon Bell
By: 'Pat Stevens'
Apr 07,2017
0 people found
this helpful
I can honestly say that Simon Bell was a pleasure to communicate with from the moment i met him. He was always professional and very informative. He always replied to messages i left when out of the office. He also gave me plenty of notice at all times when prospective buyers were coming to view. I also appreciated the recommendation of an excellent convanencing solicitor and a very competitive removal company. I would highly recommend Northwood as a very professional and friendly estate agen...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 29,2017
Minithumbup
Sam Mansbridge
By: 'Ben Marshall'
Mar 29,2017
1 people found
this helpful
I arranged to view a property which turned out to not fit my needs. Sam was the agent I met who was very professional and friendly. He really listened to what I was looking for and suggested another property. Within minutes of walking in the door I had made an offer on his recommended property. Sam made me feel confident throughout the purchase which completed today. Thank you very much Sam and the rest of the team at Northwood Drayton. I look forward to working together in the near future....
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Comment on agent fees
As the buyer I did not encounter any fees from the agent.
Was this helpful? Yes
Mar 23,2017
Minithumbup
Sam Mansbridge
By: 'Dr. Mike Hosking'
Mar 23,2017
1 people found
this helpful
Sale of our property was at the top end of a chain. Sale completed after several complications and delays (not of Northwoods nor our making) and throughout, Sam was diligent and efficient in progressing all elements of the chain. We were more than happy with his support, efforts and regular updates....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Jan 26,2017
Minithumbup
Simon Bell
By: 'Waverley Road Purchase'
Jan 26,2017
0 people found
this helpful
I am very pleased with the service Northwood Drayton provided. Simon was a pleasure to deal with & always willing to go an extra mile to help with the move. Communication was excellent and I would recommend their services again....
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Comment on agent fees
Aligned with market
Was this helpful? Yes
Jan 16,2017
Minithumbup
Simon Bell
By: 'Claireabell'
Jan 16,2017
0 people found
this helpful
having listed and sold our house within less than a week, thanks to Simon Bell's speedy turn around, I would strongly recommend Northwood to friends and family looking to sell their home without the usual hassle that many agents can create. He was very proactive throughout the sale And purchase process, keeping us in the loop on a daily basis. The result was a swift transaction and we even managed to sell at full asking price. Great stuff- thanks Simon!...
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Was this helpful? Yes
Jan 03,2017
Minithumbdown
By: 'chubs'
Jan 03,2017
0 people found
this helpful
This company do not help when repairs are required to b completed we had to involve the council and environment health and even tried to sell the property before having to complete any work would never use them again and wouldn't recommend to anyone all staff think they are above anyone that's calls...
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Comment on agent fees
awful
Was this helpful? Yes
Dec 13,2016
Minithumbup
Simon Bell
By: 'Mark D'
Dec 13,2016
0 people found
this helpful
I purchased a property through Northwood in Portsmouth. All the team and especially Simon were outstanding. Any queries i has were always answered. The communication throughout the process was exemplary. If i ever look to sell in the future i will be using the Northwood team. I cannot recommend them highly enough....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 11,2016
Minithumbup
Simon Bell
By: 'Louise'
Dec 11,2016
1 people found
this helpful
Simon is brilliant. He always kept me updated throughout a very long process and was always so approachable and I could ask him anything. Simon is so friendly and has a great sense of humour which helps so much when coping with the stress of moving house. I would recommend Northwood to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 05,2016
Minithumbup
Simon Bell
By: 'Stephen Taylor'
Dec 05,2016
0 people found
this helpful
This is the fifth time I've been involved in selling a property and it was without a doubt the best so far. In fact, I reckon that another agent is going to be hard pushed to beat it. Simon and the team at Northwood have just got it right. They're just there behind you, without ever being pushy. This was the sale of my late Mother's property, a small bungalow. As we live in Northern Ireland ourselves, apart from one initial meeting the whole transaction has been by phone or email. It just could...
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Comment on agent fees
The fees were very reasonable and very transparent.
Was this helpful? Yes
Dec 02,2016
Minithumbup
Simon Bell
Sam Mansbridge
By: 'marilyn and roy'
Dec 02,2016
0 people found
this helpful
Both Simon and Sam have made our move as less stressful as possible , always available for advice and ready to help if needed . Our best move was putting the sale of our house with Northwood and was lucky enough to buy with Northwood too ... Many Thanks from Roy and Marilyn...
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Comment on agent fees
good
Was this helpful? Yes
Nov 29,2016
Minithumbup
Simon Bell
By: 'Thomas'
Nov 29,2016
0 people found
this helpful
We recently sold through Northwood Estate Agents. Their professionalism and attention to detail was exceptional. Simon and his team (Sam is Sales) were always on hand to answer any questions and were excellent at keeping us informed during the whole process. We had some hiccups along the way but Northwood's were always on hand to put our minds at rest and reacted positively to any scenario changes. Thank you for making what is normally a very stressful time much easier. Would recommend wi...
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Comment on agent fees
Very reasonable. Great value for money
Was this helpful? Yes
Nov 25,2016
Minithumbup
Simon Bell
Samuel McNally
By: 'Wendy and Neil Rixon'
Nov 25,2016
1 people found
this helpful
Both have been very friendly and helpful on the sell of our house working with us and giving good advise on how the whole process works. would differently recommend them to help sell or buy your home. Thank you both !...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 05,2016
Minithumbup
Simon Bell
By: 'Amy P'
Nov 05,2016
1 people found
this helpful
We received a first class service from Simon & the team at Northwood. There was a lot of interest in the property we were selling & Simon did a marvellous job negotiating the best price & whilst selecting the buyer in the best position. They worked quickly & efficiently putting us in a position to buy the house we love. Thanks for all your help. Big thumbs up!!...
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Comment on agent fees
Good.
Was this helpful? Yes
Oct 19,2016
Minithumbup
Simon Bell
Katie Weymes
By: 'Jane Pridham'
Oct 19,2016
1 people found
this helpful
Ours wasn't an easy sale but Simon and the team were relentless in their pursuit of a buyer. He kept us informed with regular phone calls every step of the way and when an offer was made, negotiated a really fair price for us. I couldn't be happier with the service we received. On top of all that I enjoyed our phone calls as he's really easy to talk to. If you're thinking of selling with an online agent DON'T - go with Northwood!...
read full review
Comment on agent fees
Slightly less than others and worth every penny.
Was this helpful? Yes
Oct 05,2016
Minithumbup
Simon Bell
By: 'Claire'
Oct 05,2016
0 people found
this helpful
We were lucky enough to be shown around several properties by Simon from Northwood. His knowledge of the local area is brilliant (we moved from outside the area). We finally found a property through them and throughout the whole process Simon and Sam were so patient and kept me informed every step of the way. Simon is very friendly, funny and understanding. Everyone I dealt with in the branch was pleasant and helpful. I hope not to be moving again for a very long time but if I do I would aim...
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Comment on agent fees
No fee - purchase only
Was this helpful? Yes
Sep 29,2016
Minithumbup
Simon Bell
Samuel McNally
By: 'Superb service'
Sep 29,2016
0 people found
this helpful
Northwood were the selling agents for our recent property purchase and we found them to be extremely helpful, flexible and knowledgeable throughout this process. This property is not planned to be our forever home and as a result of the service we have received we are looking forward to be able to use their services again in the future when we come to buy what will hopefully be our forever home. I cannot thank them enough for their help and would recommend them to anyone thinking of buying or se...
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Comment on agent fees
N/A in this instance
Was this helpful? Yes
Sep 13,2016
Minithumbup
Katie Weymes
By: 'Mrs Mabberley'
Sep 13,2016
0 people found
this helpful
Myself and my husband had two viewings with Northwood ladies Katie and Jo, having visited a few properties and different estate agents the difference was very noticeable both were friendly,genuine, very professional and took as much time as WE needed to show us round. Highly recommended this Estate agent ....
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Was this helpful? Yes
Aug 04,2016
Minithumbup
Simon Bell
By: 'Mandyg'
Aug 04,2016
0 people found
this helpful
The team at Northwoods in Drayton were always on hand to provide advise and guidance and steer me though the process of selling my property . I found it exceptionally beneficial that they were able to work collaboratively with their colleagues in lettings, as they had also been my managing agent on the property . I especially found Simon to be engaging and honest with his advice, keeping me abreast of progress and informed of my options....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 01,2016
Minithumbup
Simon Bell
By: 'Emma'
Aug 01,2016
0 people found
this helpful
Simon was very helpful when buying our house, we had a few problems but he worked with us and our mortgage broker to get our house in the end....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 31,2016
Minithumbup
Simon Bell
By: 'The Hackney's'
Jul 31,2016
0 people found
this helpful
Competent knowledgable and friendly. We were kept up to date with all that was happening with our sale. Everything went very smoothly which was all thanks to the team at Northwood....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2016
Minithumbup
By: 'Mr and Mrs Stevens'
Jul 25,2016
0 people found
this helpful
Rented off of Northwood for 3 years all have been brilliant Louise Mel and Samuel always happy to help and lovely people has been a pleasure would highly recommend and would come back to you as sure you would have us back! Many thanks mr and Mrs Stevens of bramshott road...
read full review
Comment on agent fees
Don't like paying the fees but same as any other estate agents for credit checks should be cheaper as a lot of money just too loose when you can check yours for nothing !
Was this helpful? Yes
Areas covered
  • PO1
  • Portsmouth
  • PO2
  • Gosport
  • PO3
  • Fareham
  • PO4
  • PO5
  • PO6
  • PO7
  • PO8
  • PO9
  • PO10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£27,350
  • Max: Β£393,800

Letting
  • Min: Β£0
  • Max: Β£0

ARLA SAL TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
32 0 31 2 32 1 18 0 9 0
Simon Bell - no image available Simon Bell
82 reviews

About Simon Worked for 20 years as an estate agent in total, Football Fan, Poker Player and all round nice guy. View full profile
Gillian Wakeford - no image available Gillian Wakeford
26 reviews

About Gillian No description set View full profile
Andrew Smith - no image available Andrew Smith
5 reviews

About Andrew No description set View full profile
Mel Gazur - no image available Mel Gazur
40 reviews

About Mel No description set View full profile
Val Hickman - no image available Val Hickman
7 reviews

About Val No description set View full profile
Katie Weymes - no image available Katie Weymes
6 reviews

About Katie No description set View full profile
Samuel McNally - no image available Samuel McNally
22 reviews

About Samuel No description set View full profile
April Hanlon - no image available April Hanlon
5 reviews

About April No description set View full profile
Saj Ahmed - no image available Saj Ahmed
1 reviews

About Saj No description set View full profile
Sam Mansbridge - no image available Sam Mansbridge
Negotiator
4 reviews

About Sam No description set View full profile
Katie Pearson - no image available Katie Pearson
Branch Manager
1 reviews

About Katie No description set View full profile
Jo Mansfield - no image available Jo Mansfield
0 reviews

About Jo No description set View full profile
Jane Munden - no image available Jane Munden
Director
0 reviews

About Jane No description set View full profile
Louise Shergold - no image available Louise Shergold
Property Manager
0 reviews

About Louise No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Tenant Fees

When you decide to rent a home, you need to budget not just for the monthly rent and household bills, but also the initial costs. Your agent will normally ask you to pay a deposit and an administration charge in addition to the rent.
Deposit

The value of the deposit may vary depending on your personal circumstances, but will be equal to at least one month’s rent.

When you find a property that you like, the agent may ask you to pay a reservation fee in order to process your application. The amount of this payment will form part of the total deposit if your application is successful.

This payment is non-refundable should you not wish to progress with the application, but will be returned to you in the event the landlord is unable to proceed.

When the tenancy starts, you will be asked to pay the balance of the deposit less any reservation fee paid already. This payment must be in cleared funds to enable the tenancy to commence.
Administration Charge*

Once your offer is accepted, we ask you to pay an administration charge to cover the costs of referencing and initial checks, and a contribution towards the preparation of the tenancy agreement and inventory.

Our charges are:

I. Single person: Β£195.00 inc. VAT
II. Couples: Β£295.00 inc. VAT
III. Additional applicant: Β£350.00 inc. VAT

* This is a non-refundable payment, should you not proceed with the tenancy we reserve the right to retain your reservation fee to meet any reasonable costs or loss of rent whilst the property was withdrawn from the market. This may apply whether you withdraw from the tenancy or are unable to proceed due to adverse references.
Other charges

Depending on your personal circumstances and the progression of your tenancy, we may also ask you to pay other fees and charges. If we do, we will explain these to you at the time.
Guarantor

If you are a student, are unemployed or on a low income, you will need a guarantor. We will charge a fee of Β£0.00 inc. VAT for carrying out reference checks on the guarantor.

The guarantor will be asked to read your tenancy agreement and sign a guarantor agreement before the tenancy starts.
Renewal Charge

Tenancies are normally renewed every six months. Each time you decide to renew the tenancy for a further term, a charge of Β£40.00 inc. VAT will be made. This amount is payable in advance, and must be received prior to a new contract being signed.
Check out

A check out fee may apply depending on the type of property, please check for clarification as this fee may vary.

Please note: at times we may accept payment for some of these fees by credit card. Should this be the case, there will be a charge added to reflect the amount that we will have to pay for the transaction. We will always tell you if we have to make any charges when accepting payments.
Last updated at 10:12 AM 13/04/2015 by allAgents

Complaints Procedure

1. Making an initial complaint

Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint

If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us

FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us

customerservice@northwooduk.com
3. Receiving your complaint

We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint

We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:

The outcome of our investigation
What we will do to put things right if we have made a mistake


5. Property Ombudsman Review

If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 10:12 AM 13/04/2015 by allAgents

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