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    Simon Bell
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    Gillian Wakeford
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    Andrew Smith
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    Mel Gazur
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    Val Hickman
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    Katie Weymes
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    Samuel McNally
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    April Hanlon
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    Saj Ahmed
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    Sam Mansbridge
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    Katie Pearson
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    Jo Mansfield
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    Jane Munden
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    Louise Shergold
As the very first Northwood office to open back in 1995, we are proud to have been providing the people of Portsmouth with quality homes for nearly 20 years. We provide a full range of both sales and lettings services alongside our very popular Guaranteed Rent service - ideal for busy landlords who are looking for a reliable, fixed income each and every month. So if you are looking for local, friendly experts who are passionate about property then talk to us.
Northwood

129 Havant Road Drayton, Portsmouth
Hampshire
PO6 2AA

023 9235 5777

Dec 05,2016
Minithumbup
By:
Dec 05,2016
0 people found
this helpful
This is the fifth time I've been involved in selling a property and it was without a doubt the best so far. In fact, I reckon that another agent is going to be hard pushed to beat it. Simon and the team at Northwood have just got it right. They're just there behind you, without ever being pushy. This was the sale of my late Mother's property, a small bungalow. As we live in Northern Ireland ourselves, apart from one initial meeting the whole transaction has been by phone or email. It just could...
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Comment on agent fees
The fees were very reasonable and very transparent.
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Both Simon and Sam have made our move as less stressful as possible , always available for advice and ready to help if needed . Our best move was putting the sale of our house with Northwood and was lucky enough to buy with Northwood too ... Many Thanks from Roy and Marilyn...
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Comment on agent fees
good
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
We recently sold through Northwood Estate Agents. Their professionalism and attention to detail was exceptional. Simon and his team (Sam is Sales) were always on hand to answer any questions and were excellent at keeping us informed during the whole process. We had some hiccups along the way but Northwood's were always on hand to put our minds at rest and reacted positively to any scenario changes. Thank you for making what is normally a very stressful time much easier. Would recommend wi...
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Comment on agent fees
Very reasonable. Great value for money
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
1 people found
this helpful
Both have been very friendly and helpful on the sell of our house working with us and giving good advise on how the whole process works. would differently recommend them to help sell or buy your home. Thank you both !...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 05,2016
Minithumbup
By:
Nov 05,2016
1 people found
this helpful
We received a first class service from Simon & the team at Northwood. There was a lot of interest in the property we were selling & Simon did a marvellous job negotiating the best price & whilst selecting the buyer in the best position. They worked quickly & efficiently putting us in a position to buy the house we love. Thanks for all your help. Big thumbs up!!...
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Comment on agent fees
Good.
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
1 people found
this helpful
Ours wasn't an easy sale but Simon and the team were relentless in their pursuit of a buyer. He kept us informed with regular phone calls every step of the way and when an offer was made, negotiated a really fair price for us. I couldn't be happier with the service we received. On top of all that I enjoyed our phone calls as he's really easy to talk to. If you're thinking of selling with an online agent DON'T - go with Northwood!...
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Comment on agent fees
Slightly less than others and worth every penny.
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
We were lucky enough to be shown around several properties by Simon from Northwood. His knowledge of the local area is brilliant (we moved from outside the area). We finally found a property through them and throughout the whole process Simon and Sam were so patient and kept me informed every step of the way. Simon is very friendly, funny and understanding. Everyone I dealt with in the branch was pleasant and helpful. I hope not to be moving again for a very long time but if I do I would aim...
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Comment on agent fees
No fee - purchase only
Was this helpful? Yes
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Northwood were the selling agents for our recent property purchase and we found them to be extremely helpful, flexible and knowledgeable throughout this process. This property is not planned to be our forever home and as a result of the service we have received we are looking forward to be able to use their services again in the future when we come to buy what will hopefully be our forever home. I cannot thank them enough for their help and would recommend them to anyone thinking of buying or se...
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Comment on agent fees
N/A in this instance
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
Myself and my husband had two viewings with Northwood ladies Katie and Jo, having visited a few properties and different estate agents the difference was very noticeable both were friendly,genuine, very professional and took as much time as WE needed to show us round. Highly recommended this Estate agent ....
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Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
this helpful
The team at Northwoods in Drayton were always on hand to provide advise and guidance and steer me though the process of selling my property . I found it exceptionally beneficial that they were able to work collaboratively with their colleagues in lettings, as they had also been my managing agent on the property . I especially found Simon to be engaging and honest with his advice, keeping me abreast of progress and informed of my options....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
0 people found
this helpful
Simon was very helpful when buying our house, we had a few problems but he worked with us and our mortgage broker to get our house in the end....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 31,2016
Minithumbup
By:
Jul 31,2016
0 people found
this helpful
Competent knowledgable and friendly. We were kept up to date with all that was happening with our sale. Everything went very smoothly which was all thanks to the team at Northwood....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
Rented off of Northwood for 3 years all have been brilliant Louise Mel and Samuel always happy to help and lovely people has been a pleasure would highly recommend and would come back to you as sure you would have us back! Many thanks mr and Mrs Stevens of bramshott road...
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Comment on agent fees
Don't like paying the fees but same as any other estate agents for credit checks should be cheaper as a lot of money just too loose when you can check yours for nothing !
Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
Excellent experience with Northwood. Simon has been on the ball, helpful, reliable and always at the end of the phone when needed. Thanks for making this experience all the better....
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Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
First time buyers. Had a bad experience with a previous estate agents so thought they would all be the same... oh how we were wrong! Katie and Simon really helped us understand our buying journey. BIG thank you to Simon, without fail he would always call and keep us updated through every step. Really happy with the service! Would recommend and will be using in the future. Thanks guys!...
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Comment on agent fees
Good, competitive.
Was this helpful? Yes
Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
As first time sellers we were really nervous about choosing the right estate agent to sell our house and also to help purchase a flat, we decided to walk along the main road in Hilsea and pick out three estate agents randomly that had boards outside properties, after each of the agents had visited our home, without any hesitation we chose Northwood, Havant Road, Drayton. Why! Because they were NOT pushy, not once did we feel pressured by them, Simon and Katie had the experience of selling prope...
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Comment on agent fees
Good!
Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
Northwood provided us with a very high level of communication, patience and assurance throughout the sale of our property. It was a very simple and swift process and we had Northwood's full support at every step of the way. I would recommend Northwood to anyone who is looking to buy or sell, simply because of their commitment to you as their customer. Thankyou!...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
Northwood were selling the house we have now moved into and I must say it was a great service from start to finish. Both Val and Simon were extremely helpful, friendly and knowledgeable. Once the offer had been made and accepted we needed to return on a few occasions to measure up etc and they were very obliging and patient with us. The buyer at the very bottom of our chain pulled out, which could have been disastrous but they liaised with the owners and we didn't lose the house - thanks in p...
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Comment on agent fees
Very competitive fees and a good service offered.
Was this helpful? Yes
Jan 26,2016
Minithumbup
By:
Jan 26,2016
0 people found
this helpful
We bought through Northwood, and the service they provided was excellent - it far exceeded that from our Selling Agents, with all staff being efficient in the service provided, knowledgeable about the property and responsive to our needs. There were a number of competing bids for the property, and Simon's professional approach in seeking to meet the sellers asking price and their wish for a speedy sale, and not simply provoke an auction amongst those interested, was in marked contrast to othe...
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Was this helpful? Yes
Jan 25,2016
Minithumbup
By:
Jan 25,2016
0 people found
this helpful
Simon has been exceptional throughout the whole process of purchasing our property. He has kept us up to date and chased all the other estate agents and solicitors. He has never made me feel like 'just another customer' It was refreshing to deal with someone explained the whole process in layman terms. No gimmicks or false promises. I would definately recommend Northwoods and in particular Simon....
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Comment on agent fees
na/
Was this helpful? Yes
Oct 30,2015
Minithumbup
By:
Oct 30,2015
0 people found
this helpful
Our dealings with Mel, Samuel and the team have always been professional and handled speedily. Everything is dealt with to our satisfaction...
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Comment on agent fees
β€š£40 every 6 months is excessive to renew although cheaper than other agents
Was this helpful? Yes
Oct 11,2015
Minithumbup
By:
Oct 11,2015
0 people found
this helpful
I have been using Northwood in the letting and management of my property for 18 months. They have provided a fantastic service and communication from them regarding any maintenance needed has been very good. I would not hesitate to recommend Northwood, I know that they are taking care of my property....
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Was this helpful? Yes
Oct 09,2015
Minithumbup
By:
Oct 09,2015
0 people found
this helpful
As we were not based locally it was especially important that we had the right agent. Fortunately we chose Northwood. The house was well presented to the market, and the agent dealt with all the viewings. As a result the house sold almost immediately at the right price. Then we had the shock of a request to complete in 2 weeks with a house still full of furniture. Without Simon and Val's knowledge and willingness to do whatever was needed we would not have met the deadline. Well done Northwood....
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Was this helpful? Yes
Oct 09,2015
Minithumbup
By:
Oct 09,2015
0 people found
this helpful
Very good service throughout, polite, friendly and probably the best agent we have dealt with. Would use again if a new rental property is required...
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Was this helpful? Yes
Sep 03,2015
Minithumbup
By:
Sep 03,2015
1 people found
this helpful
I have been using Northwood for a number of years and have found the service provided quite good. They offer a competitive package and fully manage the property for me providing a hassle free service. They have links with local tradesman and will provide competitive quotes for any work that needs doing and will liaise with the tradesman and the tenant to ensure that it is carried out in a timely manner. I am content with the service provided....
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Was this helpful? Yes
Aug 31,2015
Minithumbup
By:
Aug 31,2015
0 people found
this helpful
I was a landlord with Northwood for 10 years and they were always most helpful, so when I decided to sell my property the choice of estate agent was obvious. Simon found me a buyer in double quick time and at an excellent price. He has been professional, courteous and efficient. I wouldn't use anyone else....
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Was this helpful? Yes
Aug 30,2015
Minithumbup
By:
Aug 30,2015
0 people found
this helpful
I chose Northwood after their valuation visit as I felt their enthusiasm for the task far exceeded the competition (their rates were good too!) Now, going through the later stages of selling, I am very pleased with my choice. They were very speedy in finding a buyer, always friendly and personable, and their follow up help and guidance has been exceptional. I would wholeheartedly recommend them....
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Was this helpful? Yes
Aug 30,2015
Minithumbup
By:
Aug 30,2015
0 people found
this helpful
I have been using Northwood Portsmouth for over two years now and have just renegotiated for another three years on my property. They are always helpful, friendly and efficient in my dealings with them. My wife also has a property rented out with them and we are in the process of purchasing another property for our portfolio and will have no hesitation in using Northwood for that property as well. They are always open to negotiation and willing to discuss any concerns. We regularly recommend the...
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Comment on agent fees
Value for money and very secure way to rent out property whilst minimising risk
Was this helpful? Yes
Aug 28,2015
Minithumbup
By:
Aug 28,2015
1 people found
this helpful
We recently purchased a property that Northwood had listed. From the outset, Katie was professional and honest in the details surrounding the sale. Unfortunately, the vendor was of a certain personality which made the process extremely difficult when our buyer delayed proceedings. Although we were...
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Was this helpful? Yes
Aug 28,2015
Minithumbup
By:
Aug 28,2015
1 people found
this helpful
I was impressed by the service given by Northwood. As first time purchaser I wasn't exceptionally acquainted with all techniques when purchasing a house yet with the assistance of Simon the whole process was hassle free....
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Was this helpful? Yes
Areas covered
  • PO1
  • Portsmouth
  • PO2
  • Gosport
  • PO3
  • Fareham
  • PO4
  • PO5
  • PO6
  • PO7
  • PO8
  • PO9
  • PO10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£27,350
  • Max: Β£393,800

Letting
  • Min: Β£0
  • Max: Β£0

ARLA SAL TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 0 31 1 22 0 14 0 9 0
Simon Bell - no image available Simon Bell
69 reviews

About Simon Worked for 20 years as an estate agent in total, Football Fan, Poker Player and all round nice guy. View full profile
Gillian Wakeford - no image available Gillian Wakeford
26 reviews

About Gillian No description set View full profile
Andrew Smith - no image available Andrew Smith
5 reviews

About Andrew No description set View full profile
Mel Gazur - no image available Mel Gazur
40 reviews

About Mel No description set View full profile
Val Hickman - no image available Val Hickman
7 reviews

About Val No description set View full profile
Katie Weymes - no image available Katie Weymes
6 reviews

About Katie No description set View full profile
Samuel McNally - no image available Samuel McNally
21 reviews

About Samuel No description set View full profile
April Hanlon - no image available April Hanlon
5 reviews

About April No description set View full profile
Saj Ahmed - no image available Saj Ahmed
1 reviews

About Saj No description set View full profile
Sam Mansbridge - no image available Sam Mansbridge
Negotiator
1 reviews

About Sam No description set View full profile
Katie Pearson - no image available Katie Pearson
Branch Manager
0 reviews

About Katie No description set View full profile
Jo Mansfield - no image available Jo Mansfield
0 reviews

About Jo No description set View full profile
Jane Munden - no image available Jane Munden
Director
0 reviews

About Jane No description set View full profile
Louise Shergold - no image available Louise Shergold
Property Manager
0 reviews

About Louise No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Tenant Fees

When you decide to rent a home, you need to budget not just for the monthly rent and household bills, but also the initial costs. Your agent will normally ask you to pay a deposit and an administration charge in addition to the rent.
Deposit

The value of the deposit may vary depending on your personal circumstances, but will be equal to at least one month’s rent.

When you find a property that you like, the agent may ask you to pay a reservation fee in order to process your application. The amount of this payment will form part of the total deposit if your application is successful.

This payment is non-refundable should you not wish to progress with the application, but will be returned to you in the event the landlord is unable to proceed.

When the tenancy starts, you will be asked to pay the balance of the deposit less any reservation fee paid already. This payment must be in cleared funds to enable the tenancy to commence.
Administration Charge*

Once your offer is accepted, we ask you to pay an administration charge to cover the costs of referencing and initial checks, and a contribution towards the preparation of the tenancy agreement and inventory.

Our charges are:

I. Single person: Β£195.00 inc. VAT
II. Couples: Β£295.00 inc. VAT
III. Additional applicant: Β£350.00 inc. VAT

* This is a non-refundable payment, should you not proceed with the tenancy we reserve the right to retain your reservation fee to meet any reasonable costs or loss of rent whilst the property was withdrawn from the market. This may apply whether you withdraw from the tenancy or are unable to proceed due to adverse references.
Other charges

Depending on your personal circumstances and the progression of your tenancy, we may also ask you to pay other fees and charges. If we do, we will explain these to you at the time.
Guarantor

If you are a student, are unemployed or on a low income, you will need a guarantor. We will charge a fee of Β£0.00 inc. VAT for carrying out reference checks on the guarantor.

The guarantor will be asked to read your tenancy agreement and sign a guarantor agreement before the tenancy starts.
Renewal Charge

Tenancies are normally renewed every six months. Each time you decide to renew the tenancy for a further term, a charge of Β£40.00 inc. VAT will be made. This amount is payable in advance, and must be received prior to a new contract being signed.
Check out

A check out fee may apply depending on the type of property, please check for clarification as this fee may vary.

Please note: at times we may accept payment for some of these fees by credit card. Should this be the case, there will be a charge added to reflect the amount that we will have to pay for the transaction. We will always tell you if we have to make any charges when accepting payments.
Last updated at 10:12 AM 13/04/2015 by allAgents

Complaints Procedure

1. Making an initial complaint

Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint

If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us

FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us

customerservice@northwooduk.com
3. Receiving your complaint

We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint

We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:

The outcome of our investigation
What we will do to put things right if we have made a mistake


5. Property Ombudsman Review

If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 10:12 AM 13/04/2015 by allAgents

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