Portsmouth, PO6
4.9/5, 177 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
93% lettings fee satisfaction
As the very first Northwood office to open back in 1995, we are proud to have been providing the people of Portsmouth with quality homes for nearly 20 years.We provide a full range of both sales and lettings services alongside our very popular Guaranteed Rent service - ideal for busy landlords ... show more As the very first Northwood office to open back in 1995, we are proud to have been providing the people of Portsmouth with quality homes for nearly 20 years.

We provide a full range of both sales and lettings services alongside our very popular Guaranteed Rent service - ideal for busy landlords who are looking for a reliable, fixed income each and every month.

So if you are looking for local, friendly experts who are passionate about property then talk to us.
Northwood UK | Estate Agents | Letting Agents

Opening Hours
Address

Northwood
129 Havant Road
Drayton,Portsmouth
Hampshire
PO6 2AA
023 9235 5777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £27,350 £550,000
Lettings 89% 93% £310 £1,475
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 51 2 52 1 24 0 10 0
Areas covered
  • PO1
  • Portsmouth
  • PO2
  • Gosport
  • PO3
  • Fareham
  • PO4
  • PO5
  • PO6
  • PO7
  • PO8
  • PO9
  • PO10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA
Latest Properties
Images & Videos

“I have utilised Northwood's Guaranteed Rent s......”

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Nov 27,2019
Minithumbup
By: 'Gareth Chaffer'
Nov 27,2019
0 people found
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I have utilised Northwood's Guaranteed Rent scheme for the past 15 years. Living abroad during that period gave us piece of mind that our tenants were taken care of and we received an income every month. With this scheme, Northwood have handled any maintenance with their ...
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“Thanks to Simon Bell and the team at Northwoo......”

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Nov 23,2019
Minithumbup
By: 'Andy MEREWOOD'
Nov 23,2019
0 people found
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Thanks to Simon Bell and the team at Northwood Drayton for the sale of my late father's house. Their experience and organisation took any stress out of the situation and I was kept fully informed at all times. No hesitation in recommending this agent....
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“I have been very impressed by Northwood. Simo......”

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Oct 23,2019
Minithumbup
By: 'David Bryson'
Oct 23,2019
0 people found
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I have been very impressed by Northwood. Simon has been very helpful and informative and the complete process of buying a property from this estate agent could not have been easier. I would recommend them!...
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“Used Northwood to purchase a property & also ......”

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Oct 10,2019
Minithumbup
By: 'Steph Waldron'
Oct 10,2019
1 people found
this helpful
Used Northwood to purchase a property & also used them to sell the property. A buyer was secured within a month & Simon was a pleasure to deal with throughout the whole process. He kept me up-to-date throughout & I would use again in the future....
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“purchase...”

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Aug 22,2019
Minithumbup
By: 'Mrs Victoria gillett'
Aug 22,2019
0 people found
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When my daughters landlord decided to sell the property. Northwood came and explained the procedure of what would happen and to reassure her. She then decided to purchase the property and they were extremely helpfully all the way through. I and my daughter could not ...
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“Great service from true team and especially S......”

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Aug 13,2019
Minithumbup
By: 'Sam'
Aug 13,2019
0 people found
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Great service from true team and especially Simon! Helpful throughout and a pleasure to deal with! Made my first time buy a breeze!...
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“Very professional...”

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Jun 19,2019
Minithumbup
By: 'Charlene George'
Jun 19,2019
0 people found
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From start to finish the selling of my property took 15 weeks it was a big chain l, through out Simon was very pro active making sure we had regular contact through out the sale..... Simon was recommended to me and I will certainty be recommending ...
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Good
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“'Smooth sailing'...”

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Jun 10,2019
Minithumbup
By: 'Jenny'
Jun 10,2019
0 people found
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Fabulous service from start to finish. Simon and his team sold my property in just over a week to a lovely couple. From offer to completion it only took 2 months and no hiccups on the way. The team at Drayton kept me informed at all ...
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Comment on agent fees
Competitive fees than other mainstream high street agents.
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“Selling a Flat through Northwood Estate Agents...”

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Jun 08,2019
Minithumbup
By: 'Poppy and Ria'
Jun 08,2019
0 people found
this helpful
We recently sold a 2 bedroom flat through Northwood and found Simon and the team extremely helpful, friendly and professional. Weekly calls to update us with information, any questions we asked were answered if not immediately if they had to find out information to answer the ...
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Comment on agent fees
Reasonable fees and excellent service.
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“Tenant...”

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Mar 22,2019
Minithumbup
By: 'Shaz'
Mar 22,2019
0 people found
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I've been happy with the correspondence, commitment and clarity to my tenancy arrangement. I would be happy to recommend their services to friends and family any day. Thank you April 😊...
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Good
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“Tenant...”

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Mar 11,2019
Minithumbup
By: 'Dan'
Mar 11,2019
0 people found
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Very easy process. Very helpful and quick to respond to every question I had. Very professional and polite. Made to feel at ease for the whole process...
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“Landlord...”

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Mar 07,2019
Minithumbup
By: 'Jane Smith'
Mar 07,2019
0 people found
this helpful
Northwood have been managing our property for the last 11 years. In this time we have always found them very professional and helpful. Any maintenance issues have always been dealt with promptly and at a reasonable cost. They have always found us suitable tenants and carried ...
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Comment on agent fees
The fees are acceptable to us.
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“High Standards...”

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Mar 05,2019
Minithumbup
By: 'Simon Bell'
Mar 05,2019
0 people found
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We had previously dealt with Simon at Northwood and that was the reason we decided to proceed with advertising the house with them. Always professional and useful feedback; advice was given regarding viewers with guidance and honesty, communication was excellent and Simon would always return ...
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ok
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“Always going above and beyond...”

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Mar 04,2019
Minithumbup
By: 'Rachael'
Mar 04,2019
0 people found
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Simon dealt with the sale of my house with a positive attitude throughout and is always incredibly professional. Simon is incredibly friendly and made a very stressful situation easier as he is always happy to go above and beyond in his duty to his customers. ...
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Comment on agent fees
Perfectly reasonable and well earned.
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“Tenant...”

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Feb 22,2019
Minithumbup
By: 'H&B'
Feb 22,2019
0 people found
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April has been more than helpful with all aspects of our rental journey. She has been available to answer any questions and has been prompt in getting back to us if we have missed each other. She has been friendly and helpful and a pleasure ...
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Comment on agent fees
First time renting properly so seemed reasonable
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“Great experience...”

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Feb 22,2019
Minithumbup
By: 'M&T'
Feb 22,2019
0 people found
this helpful
Simon and Harriet were friendly and open, and provided good guidance from start to finish. They certainly earned their fee by being proactive and chasing things up and down the chain. I mostly heard of developments in the process from Simon or Harriet long before ...
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Comment on agent fees
Value for money
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“Great experience...”

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Feb 22,2019
Minithumbup
By: 'M&T'
Feb 22,2019
0 people found
this helpful
Simon and Harriet were friendly and open, and provided good guidance from start to finish. They certainly earned their fee by being proactive and chasing things up and down the chain. I mostly heard of developments in the process from Simon or Harriet long before ...
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Comment on agent fees
Value for money
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“Excellent...”

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Feb 08,2019
Minithumbup
By: 'Michelle'
Feb 08,2019
0 people found
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Simon valued my house in May 17, and had it under offer within a week. Unfortunately it fell through but Simon went on to find a new buyer very quickly and we have exchanged and due to complete. Excellent service provided and kept up to date ...
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Similar to other agents
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“Very helpful and professional....”

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Feb 05,2019
Minithumbup
By: 'Danielle tucker'
Feb 05,2019
0 people found
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Brilliant client service from Gillian, geat communication. Made our move in very smooth and was very helpful with questions and made the process very easy and understandable. Been a pleasure dealing with her....
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Good
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“Tenant...”

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Jan 25,2019
Minithumbup
By: 'Dan'
Jan 25,2019
0 people found
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April has been excellent service and helpful throughout the application process I would highly recommend Northwood to other new tenants looking to rent a property....
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Good
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“Exceptional Support...”

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Jan 19,2019
Minithumbup
By: 'Mo and Ken'
Jan 19,2019
0 people found
this helpful
We downsized and bought our current property just before Christmas. The purchase, for several reasons, proved to be far from straight forward; indeed it was a very stressful experience all round. However we would like to take this opportunity to highlight the outstanding support, provided ...
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Comment on agent fees
Not applicable as we purchased our property from one of their vendors.
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“Locked out....”

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Dec 10,2018
Minithumbup
By: 'Kelly C'
Dec 10,2018
0 people found
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We locked ourselves out of our property this evening, thanks to Northwood who kindly sent a member of their team out to let us back in again. The service was quick and efficient, also greatly appreciated. Thank you....
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Good
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“Selling with Northwood...”

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Dec 09,2018
Minithumbup
By: 'CMP3000'
Dec 09,2018
0 people found
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We hired Northwood when we had to sell my mum's house. Simon stood out from the other estate agents as he had clearly done his homework on pricing. He not only explained his approach professionally but listened to our needs too. The marketing was done ...
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Comment on agent fees
Higher than other agents, but I eas pleased we chose Northwood.
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“First Time Landlord...”

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Nov 27,2018
Minithumbup
By: 'Marilyn'
Nov 27,2018
0 people found
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Letting my property for the first time, was very nervous, hearing all the bad things that could happen. Samuel came to see me and went through every detail with me, I decided on the Guaranteed Rental Scheme. Extremely pleased with the professional way this has ...
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Comment on agent fees
Good.
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“cant fault...”

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Nov 25,2018
Minithumbup
By: 'the gamblens'
Nov 25,2018
0 people found
this helpful
fantastic, friendly nothings a bother and did the job of selling in epic time. they fit viewings round us and made it as little stress and inconvenience as possible well done and thank you...
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Comment on agent fees
good
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picture is hidden Samuel Jeffries
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Making an initial complaint

Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint

If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us

FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us

customerservice@northwooduk.com
3. Receiving your complaint

We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint

We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:

The outcome of our investigation
What we will do to put things right if we have made a mistake


5. Property Ombudsman Review

If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 11:55 AM 05/07/2018 by allAgents

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Branch - Portsmouth, PO6