• Annie Davies
    Annie Davies
  • Andrew Brocklebank
    Andrew Brocklebank
  • Colin Chapman
    Colin Chapman
  • Christopher Brocklebank
    Christopher Brocklebank
  • Matthew Elliott
    Matthew Elliott
  • Kayleigh Shepstone
    Kayleigh Shepstone
  • Ash Robson
    Ash Robson
  • claim your profile
    Chloe James
As a leading Peterborough estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. So whether you have a specific lettings or sales question, want some honest advice or are ready to "go for it", get in touch with one of the team today.
Northwood

729 Lincoln Road New England, Peterborough
Cambridgeshire
PE1 3HD

01733 890 082
Apr 16,2017
Minithumbup
Christopher Brocklebank
Kayleigh Shepstone
By:
Apr 16,2017
0 people found
this helpful
This company out shines any other agent i have dealt with as a landlord and tenant. The standard theyou expect from us as a tenant should give clear reassurance to the landlord. Thank you for seven years of a good promt servicE where nothing I have asked to be repaired or support for has been to much....
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Comment on agent fees
A little steep but worth the money
Was this helpful? Yes
Apr 13,2017
Minithumbup
Colin Chapman
By:
Apr 13,2017
0 people found
this helpful
Couldn't recommend Colin highly enough. the purchase was a bit of a nightmare as the vendor was resident in Australia and contact for the silliest little things was drawn out and painful. Having said that, were it not for Colin's tenacity and relentless pursuit of details I would have "walked away". Hearty congratulations to all at the office of Northwood,s and a big thank you....
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Comment on agent fees
N/a
Was this helpful? Yes
Apr 13,2017
Minithumbup
Colin Chapman
By:
Apr 13,2017
1 people found
this helpful
The staff at Northwood have always been very helpful and prompt in dealing with any problems or queries. I have rented accommodation with their help for a year and have been very satisfied with their service....
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Comment on agent fees
Reasonable and acceptable
Was this helpful? Yes
Apr 13,2017
Minithumbup
Kayleigh Shepstone
Colin Chapman
By:
Apr 13,2017
0 people found
this helpful
I've been 1 year and a half with Northwood Peterborough Ltd and I strongly recommend them to the new tenants. During all the stages of my tenancy they have been nice, helpful and they reply to my email in the same day most of the time. Comparing them to other letting agencies they have lower fees. Moreover at the end of tenancy they return me the full deposit without any arguments. Thanks in particular to Colin, Kayleigh and Jill....
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Comment on agent fees
Comparing them to other letting agencies I've found out they have lower fees,
Was this helpful? Yes
Apr 09,2017
Minithumbup
Andrew Brocklebank
Colin Chapman
By:
Apr 09,2017
0 people found
this helpful
Special mention to Andrew and Colin at Northwood Peterborough. They have managed my property for the past 10 hrs and I couldn't be happier. In the 10 yrs they provided a faultless service and I would happily recommend them to anyone looking to rent out their property....
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Comment on agent fees
I chose the guaranteed rental option and rent was always paid on time and repaired dealt with quickly.
Was this helpful? Yes
Mar 29,2017
Minithumbup
Colin Chapman
Andrew Brocklebank
By:
Mar 29,2017
1 people found
this helpful
I have used Northwood for a number of years to rent out my property in Peterborough and I have to say they have been fantastic throughout. Regular inspections where carried out on the property and photos taken - these were usually emailed to me so that I could keep track of how the property was looking. The team dealt with any minor (and in some cases not so minor) maintenance issues brilliantly and had all the relevant connections to arrange work quickly to make sure my tenants weren't unduly d...
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Comment on agent fees
During the rental process I was on the guaranteed rent scheme, which was great value based on the amount of time I was able to commit to managing the property. It was an easy decision to sell the property through Northwood as it was also the lowest rate I was offered by any agents.
Was this helpful? Yes
Mar 15,2017
Minithumbup
Colin Chapman
Christopher Brocklebank
By:
Mar 15,2017
1 people found
this helpful
What a great service, everything was explained in full, with each step forward Collin explained very well. I received regular update phone calls. My house was valued spot on, 7 visits in the 1st week and 2 full offers within 1 week. What else can I say, Faultless. and a big Thank you to all the team. Andy Schofield...
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Comment on agent fees
The agents fees are good
Was this helpful? Yes
Mar 02,2017
Minithumbup
Colin Chapman
By:
Mar 02,2017
5 people found
this helpful
Colin gave fantastic customer service. No question was hard work and he made the process of buying my first home smooth and easy....
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Was this helpful? Yes
Feb 27,2017
Minithumbup
Colin Chapman
Christopher Brocklebank
By:
Feb 27,2017
2 people found
this helpful
Whilst selling my mothers Bungalow both Colin Chapman and Christopher Brocklebank showed exceptional drive and enthusiasm to reach a successful conclusion of the sale. Communications and progress chasing were top notch. We where kept in the loop at all times. We would not hesitate to recommend that Northwood be one of the Estate Agents you request a quotation from....
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Comment on agent fees
Agents fees were competitive/comparable when compared to two other Peterborough Agents we got quotes from.
Was this helpful? Yes
Jan 26,2017
Minithumbup
Colin Chapman
Kayleigh Shepstone
By:
Jan 26,2017
0 people found
this helpful
All the staff were really helpful, quick to respond and resolve any issues. They bridged the gap between ourselves and the landlord making sure everything in the house was in working order (e.g. hiring plumbers) and reducing interference (e.g. Full transparency with house viewings and rent increases). Very professional and organised, would recommend to others in the area!...
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Comment on agent fees
Rigid with fees where other companies wouldn't perhaps charge (E.g. Renewing the contract every 6months and references for other agencies) But so cheap couldn't really complain.
Was this helpful? Yes
Dec 21,2016
Minithumbup
Colin Chapman
Annie Davies
By:
Dec 21,2016
1 people found
this helpful
Very puntual at returning calls. To follow up the leads. Negotiating the deal with the client. Dealing with the solicitors to furnish the information to exchange and completion. Will use colin again without any hesitation....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2016
Minithumbup
Colin Chapman
By:
Dec 20,2016
3 people found
this helpful
Colin showed me the flat in the first place and from then on it was pretty well plain sailing. His ability to bore down into the finer details and supply some difficult to come by information and pass that on directly to my Solicitor made the whole transaction stress-free for me. I am much obliged to him and would not hesitate to recommend him to a friend....
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Comment on agent fees
As a purchaser there were no fees to pay
Was this helpful? Yes
Dec 02,2016
Minithumbup
Christopher Brocklebank
Christopher Brocklebank
By:
Dec 02,2016
1 people found
this helpful
Very professional estate agent. Always smiling and helpful. I really recommend Christopher brocklebank. He is the best in my town....
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Comment on agent fees
God
Was this helpful? Yes
Dec 01,2016
Minithumbup
Colin Chapman
By:
Dec 01,2016
2 people found
this helpful
I have been a Tennant with this company for over ten years. Their professionalism, desire to help and compassion when things go wrong are sometimes beyond their normal course of duty. Always courteous and friendly I have not a single bad experience to complain of....
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Comment on agent fees
Fees are acceptable and current
Was this helpful? Yes
Nov 23,2016
Minithumbup
Colin Chapman
Christopher Brocklebank
By:
Nov 23,2016
3 people found
this helpful
Northwood have acted on our behalf in two sales, one purchase, and as letting agents for 8 years. Colin has been the main agent acting on our behalf, with Chris involved mostly with the lettings. Both have been unfailingly polite and helpful throughout, and we have never had any cause for complaint about the service we have received. Queries have been answered promptly, and they have always been willing to do a bit extra to help, especially as we have not been living locally so have been unable ...
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Comment on agent fees
We agreed a high fee for the lettings, needing the maximum leval of service as we were not living locally. We believe that the service we received more than justifies the cost.
Was this helpful? Yes
Nov 15,2016
Minithumbup
Colin Chapman
Christopher Brocklebank
By:
Nov 15,2016
2 people found
this helpful
Colin was very friendly and informative. We were made to feel relaxed and cared for. Christopher took us to the house we finally bought . They did not pressurise us to buy but rather gave us all the details we needed to make up our minds....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 03,2016
Minithumbup
Colin Chapman
By:
Nov 03,2016
3 people found
this helpful
Buying & selling a property is easily the one of the most stressful time of your life, having already had one sale and a purchase collapse due to me being Gazzumped, so as you can imagine I had high expectations and needs this time. I approached Northwood Peterborough, to provide me with an up to date assessment/valuation. Colin Chapman, valued my house, and explained how the process would work. He valued my property spot on' to what my expectations were & I agreed to sell my home with...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 02,2016
Minithumbup
Colin Chapman
By:
Nov 02,2016
3 people found
this helpful
An extremely helpful and likeable man who went over and above his role to ensure that all parties in our chain were well informed and that the many stages of each party were being actioned. Overall, I can't recommend Colins services enough....
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Comment on agent fees
The fees were so small, I didn't have to pay anything!
Was this helpful? Yes
Oct 30,2016
Minithumbup
Colin Chapman
Andrew Brocklebank
By:
Oct 30,2016
4 people found
this helpful
Excellent customer service. We felt that we were treated both fairly and respectfully by Colin, Andrew and all the members of the Northwood team. We were keep updated of any issues at all times throughout our tenancy. We would recommend this agent to anyone either wishing to rent or buying a property due to their professional and caring approach....
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Comment on agent fees
Very fair agency fees
Was this helpful? Yes
Oct 26,2016
Minithumbup
Colin Chapman
Andrew Brocklebank
By:
Oct 26,2016
5 people found
this helpful
Since emigrating to Cyprus, Northwood, Peterborough have been managing our property. After 2 years we decided to sell the property, the same office dealt with the sale. Both the rental and the sale were managed in a professional manner. I would find it very difficult to find anything to complain about. I highly recommend the guaranteed rental scheme, it certainly gives peace of mind. If I was to rent another property I would certainly use Northwood again. I would like to point out that we have 2...
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Comment on agent fees
I have no issues with the fees
Was this helpful? Yes
Jul 22,2016
Minithumbup
Colin Chapman
Christopher Brocklebank
By:
Jul 22,2016
5 people found
this helpful
Colin and Chris have managed houses for me for many years and their service and support has been brilliant and well above expectations. I recently sold some houses and they were again excellent in their support throughout this process after finding purchasers and managing the process through to completion. They are always quick to respond to requests and pro-active in many situations. I have no hesitation in recommending them and it has been a delight to work with them for many years....
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Comment on agent fees
The fees that I have paid for management and sales have been appropriate for the level of service provided.
Was this helpful? Yes
May 26,2016
Minithumbup
Colin Chapman
By:
May 26,2016
4 people found
this helpful
Did exactly what I wanted in a timely and professional manner. What else could anyone ask of an estate agent....
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Comment on agent fees
Okay
Was this helpful? Yes
May 06,2016
Minithumbup
Colin Chapman
By:
May 06,2016
4 people found
this helpful
Very nice member of staff very helpful would go the exra mile to help his customers knows his job thank you colin...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 30,2016
Minithumbup
Colin Chapman
By:
Mar 30,2016
4 people found
this helpful
Colin was fantastic with my house purchase. Nothing was too much trouble for him. Kept me informed throughout, returned calls when he said he would....
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Was this helpful? Yes
Mar 22,2016
Minithumbup
Kayleigh Shepstone
By:
Mar 22,2016
2 people found
this helpful
Being a tenant with Northwood Peterborough was so easy - they were quick to respond to any issues and resolved them at speed despite my landlord being overseas and difficult to get hold of. Each individual, whether it was Chris doing viewing or Kayleigh doing condition assessments/checkout, were personable and friendly. They were fair when it came to check out procedure and returned my deposit promptly. I have purchased a home so no longer need the rental teams services but was so impressed I...
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Comment on agent fees
Northwood were fair when it came to fees, not particular extortionate Once I checked out they took a small amount but as I had kept the property well they took very little of my desposit
Was this helpful? Yes
Mar 21,2016
Minithumbup
Colin Chapman
By:
Mar 21,2016
3 people found
this helpful
I would like to thank Colin, for sorting any issues we had. He was always available to help sort or come up with a solution. Great result, thanks....
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Comment on agent fees
Fees were fair compared to other agents
Was this helpful? Yes
Mar 01,2016
Minithumbup
Colin Chapman
By:
Mar 01,2016
2 people found
this helpful
Right from the start of this process Colin has shown an unfaltering desire to go above and beyond in doing what it took to sell our house and ensure it went through smoothly and according to our timescale. The valuation on our house was fair based on the condition of it and from instruction through to sale we had a consistent flow of quality viewers. Once the chain was complete Colin remained completely focused on the sales he was responsible for ( 2 in a chain of 3) and gave me regular upda...
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Comment on agent fees
Fees were very fair and extremely well earned.
Was this helpful? Yes
Feb 04,2016
Minithumbup
Colin Chapman
Christopher Brocklebank
By:
Feb 04,2016
2 people found
this helpful
As I am now on my own and a first time seller I have found both Colin and Christopher very helpful. Colin especially has kept me informed every step of the way since I had an offer on my property. Also as I am buying a new home Colin has kept them informed during the time. I would thoroughly recommend this branch of agents, and have done so to a friend, to anyone I know who wants to sell or rent. Thankyou once again for your support and help....
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Comment on agent fees
Although I have had good service and did agree to the 1.5% fee I was hoping to negotiate this.
Was this helpful? Yes
Dec 18,2015
Minithumbup
Kayleigh Shepstone
Matthew Elliott
By:
Dec 18,2015
0 people found
this helpful
We had a really positive experience with Northwood's the staff were always friendly and always sorted any problems if we had any, I would definitely recommend this company to others. The only thing we didn't like so much was the 6 monthly inspections and the need to pay £30.00 in admin fees just to renew our tenancy every 6 months, with all other letting agents we have used this has never happened, inspections would be once a year and there was no charge to renew tenancy I think if you ar...
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Comment on agent fees
As stated in above comments " The only thing we didn't like so much was the 6 monthly inspections and the need to pay ‚£30.00 in admin fees just to renew our tenancy every 6 months, with all other letting agents we have used this has never happened, inspections would be once a year and there was no charge to renew tenancy I think if you are a good tenant and pay your rent on time then this should be taken into consideration." We believed the rent to be a good price for the property and were happy to pay this.
Was this helpful? Yes
Dec 16,2015
Minithumbup
Colin Chapman
Kayleigh Shepstone
By:
Dec 16,2015
1 people found
this helpful
The staff at northwood peterborough branch were helpfull and professional from the first time l met them and helped me through process of letting the the property with a smile , would defintley use them again in the future...
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Was this helpful? Yes
Areas covered
  • PE1
  • PE11
  • PE2
  • PE12
  • PE3
  • PE13
  • PE4
  • PE5
  • PE6
  • PE7
  • PE8
  • PE9
  • PE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £14,000
  • Max: £234,000

Letting
  • Min: £0
  • Max: £195,000

NALS TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 0 19 0 22 0 18 0 3 1
Annie Davies Annie Davies
2 reviews

About Annie No description set View full profile
Andrew Brocklebank Andrew Brocklebank
Director
15 reviews

About Andrew No description set View full profile
Colin Chapman Colin Chapman
Sales Manager
71 reviews

About Colin No description set View full profile
Christopher Brocklebank Christopher Brocklebank
Sales Negotiator
22 reviews

About Christopher No description set View full profile
Matthew Elliott Matthew Elliott
2 reviews

About Matthew No description set View full profile
Kayleigh Shepstone Kayleigh Shepstone
6 reviews

About Kayleigh No description set View full profile
Ash Robson Ash Robson
Negotiator
0 reviews

About Ash Ash is a highly motivated young professional who has lived in York his entire life. A previously self-employed estate agent, Ash combines a personal service with an abundance of enthusiasm for all thi View full profile
Chloe James Chloe James
Lettings & Sales Negotiator
0 reviews

About Chloe No description set View full profile

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Fees

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Last updated at 11:18 AM 15/07/2015 by allAgents

Complaints Procedure

Please contact the office and we will get back to you.

Email: peterborough@northwooduk.com

Telephone: 01733 890082

Address:
729 Lincoln Road
Peterborough
PE1 3HD
Last updated at 11:18 AM 15/07/2015 by allAgents

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