Here at Northwood Oxford we have an experienced team of local professionals keen to share our property passion and expertise through friendly and informed advice. We offer the full range of property services including sales, lettings & management and are always happy to provide obligation-free assistance and advice in any property related matters. Formerly known as Levick Jones, an independent letting agent, our diligent and friendly service allowed us to grow rapidly. This meant that in order Read full description...to continue to provide the same great service, we moved to a larger office in St Clements and are now known as Northwood Oxford as of September 2015. Property owners: If you’re thinking of selling or letting a property in Oxford, we’d love the chance to provide you with a free valuation, so give us a call today on 01865 766581 or use our contact page if you'd prefer us to contact you. Property seekers: If you’re thinking of buying or renting a property in Oxford, we’d love the chance to find you your ideal home, so give us a call today on 01865 766581 or use our contact page if you'd prefer us to contact you and we’ll strive to find a property that matches your needs.
Northwood

70 St. Clements Street Cowley, Oxford
Oxfordshire
OX4 1AH

01865 766581
Jul 05,2017
Minithumbup
By: 'Tom'
Jul 05,2017
0 people found
this helpful
Northwood are a brilliant team. Helpful, efficient and really prepared to go the extra mile. Really impressed. Highly recommend them....
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Comment on agent fees
Very competitive and reasonable
Was this helpful? Yes
Oct 27,2015
Minithumbup
By: 'Istvan'
Oct 27,2015
1 people found
this helpful
I have never disappointed in this agency. They are absolute professionals who provide high quality services. When I had any problems they solved them immediately what I really appreciate. I strongly recommend them to everyone who needs a reliable estate agency....
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Was this helpful? Yes
Oct 17,2015
Minithumbup
By: 'Lyds'
Oct 17,2015
1 people found
this helpful
I have rented in Oxford for six years. This company is easily the best in Oxford, they were fully transparent fair, helpful and Incredibly professional. Oxford has a very competitive rental market, as a result some estate agents have very high application fees, Northwood actually ...
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Was this helpful? Yes
Oct 08,2015
Minithumbup
By: 'Taina'
Oct 08,2015
1 people found
this helpful
This agent is a delight, very professional and all questions or problems resolved quickly and politely. Property was well maintained and repairs carried out promptly. Rent that was very competitive for the area included cleaning once a month of communal areas, council tax, water rates ...
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Was this helpful? Yes
Oct 02,2015
Minithumbup
By: 'Ezi'
Oct 02,2015
1 people found
this helpful
From the onset the staff at Northwood (then Levick Jones) were very pleasant and easy to deal with. They were very quick to respond to any emails or telephone calls regarding complaints or required repairs at the property. I found them to be extremely polite ...
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Was this helpful? Yes
By: Yasmin
Oct 27, 2015
View all comments (1)
Dear Ezi, I am glad you enjoyed your experience with us, thank you for taking the time to review us. Best wishes from us all here at Northwood :-) ...
Sep 30,2015
Minithumbup
By: 'Liz'
Sep 30,2015
1 people found
this helpful
Very professional letting service, since the very beginning of my tenancy they have made me feel comfortable in the property by providing help and support in no time and at any time. Any bureaucratic problem is always dealt with within the day. Last but not ...
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Comment on agent fees
Affordable
Was this helpful? Yes
By: Yasmin
Oct 27, 2015
View all comments (1)
Dear Liz, thank you for the kind words and taking the time to review us! Best wishes, all at Northwood Oxford :-) ...
Areas covered
  • OX1
  • Oxford
  • OX2
  • Oxfordhsire
  • OX3
  • OX4
  • OX5
  • OX9
  • OX14
  • OX29
  • OX33
  • OX44
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

ARLA NALS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 5 0 0 0 0 0 0 0

Fees

Administration charge – £150 for a single person

Administration charge – £250 for a couple

Administration charge – £100 for each additional applicant.

Guarantor fee – £100

Renewal fee - £60

Late payment of rent - £TBC

Early release form tenancy - £00

Mortgage/Landlord references - £30

Check out charge - £00

Abandoned check out charge - £00

Minimum arrangement fee - £30

Overpayment of rent - £25
Last updated at 5:11 PM 13/01/2016 by allAgents

Complaints Procedure

1. Making an Initial complaint
In the first instance your complaint should be directed in writing to the one of the Directors of Northwood Oxford. The director will respond within ten days, with an honest and sincere desire to resolve your complaint as soon as possible.

2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email to Northwood UK with full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Email: customerservice@northwoooduk.com
Write to us: FAO The Complaints Officer, Northwood GB Ltd, The Main Barn, Cams Hall Estate, Fareham, Hampshire, PO16 8UT

3. Receipt of your complaint
Receipt of the written complaint will be acknowledged within three working days and an explanation of the process for resolution will be given

4. Resolving your complaint
The investigation into your complaint will start as soon as possible and you will be informed as soon the investigation is completed. This process would take 15 working days. In the final viewpoint letter you will be informed of the outcome of the investigation and what will be done to make things right if there has been a mistake.

5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 5:11 PM 13/01/2016 by allAgents

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