• Katherine Bond
    Katherine Bond
  • Tina Tonna
    Tina Tonna
  • Becky Tootell
    Becky Tootell
  • Tash Dunkley
    Tash Dunkley
  • Niamh Willard
    Niamh Willard
  • Louise Ferron
    Louise Ferron
Looking to buy, sell, rent or let in Northampton? As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call North Read full description...wood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Northwood

353 Wellingborough Road Northampton
Northamptonshire
NN1 4ER

01604607080
Aug 20,2017
Minithumbup
Katherine Bond
Tina Tonna
By: 'Clare'
Aug 20,2017
0 people found
this helpful
My experience of using the Guaranteed Rent option at Northwood has been great and they offer me a real peace of mind that my property is being well looked after. The team at Wellingborough Road branch are all very helpful and knowledgeable in what they do. My main dealings have been with Katherine, Tina and Louise and they are a pleasure to deal with. Very professional but with a friendly approach....
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Comment on agent fees
The fees are competitive but you know you are getting a quality service.
Was this helpful? Yes
Aug 17,2017
Minithumbup
Louise Ferron
By: 'Shawefix property and electrical maintenance servi'
Aug 17,2017
0 people found
this helpful
It's a pleasure to work with Louise, always polite and knows her job inside out, look forward to having more dealings with Louise and the team in future, thanks again....
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Was this helpful? Yes
Aug 15,2017
Minithumbup
Louise Ferron
By: 'Katie Suleiman'
Aug 15,2017
0 people found
this helpful
Great customer service very professional and communication is excellent. Louise is always very helpful and has made renting from Northwood a good experience. Thanks...
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Was this helpful? Yes
Aug 12,2017
Minithumbup
Katherine Bond
By: 'Joseph and Bridget Anyaoha'
Aug 12,2017
0 people found
this helpful
Northwood found us tenants in record time and never been late in payments. kept us well informed and looked after the property well. I highly recommend them....
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Comment on agent fees
Moderate
Was this helpful? Yes
Aug 11,2017
Minithumbup
Katherine Bond
By: 'Unrivalled , professional team !'
Aug 11,2017
0 people found
this helpful
Wanted to say what fantastic service we received from Katherine and her team in Northampton when buying our home . If you are looking for a personable service where nothing seems too much trouble, look no further . We would have no hesitation in recommending the team to friends and family !...
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Comment on agent fees
Competitive
Was this helpful? Yes
Aug 11,2017
Minithumbup
Katherine Bond
Tina Tonna
By: 'Jenny Childs'
Aug 11,2017
0 people found
this helpful
Katherine and Tina moved extremely quickly from the get-go. They acted fast to get our home on the market, and we had numerous offers within days. Although we had some hiccups along the way - due to the chain further down the line - Katherine and Tina were quick to react and guided us through the process with their expertise. From the moment we got in touch to the point of sale, they were professional, supportive and always a friendly face or voice. First-class. Strongly recommend this company....
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Comment on agent fees
Fees fair and comparable to competitors
Was this helpful? Yes
By: Northwood Northampton
Aug 15, 2017
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Jenny Childs thank you for your glowing review, it is much appreciated. It's very satisfying when an issue can be resolved and the sale process can be put back on track. Our aim is to make the selling and also the letting experience as easy and smooth as possible. ...
Aug 10,2017
Minithumbup
Katherine Bond
By: 'Beckiandtom'
Aug 10,2017
0 people found
this helpful
Fabulous efficient service from Northwood they found us the perfect tenants and housed them almost immediately for us! Would definitely recommend using an agent we wasn't sure at first but have never looked back! Katherine is so friendly and listened to our needs rather than just placing any tenants....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
View all comments (1)
Thank you BeckiandTom for your wonderful feedback. It is important to us here at Northwood to provide a quick turnaround whilst ensuring we find the perfect tenant as no one likes the idea of their property being empty. We are very pleased that we have managed to change your views on using an agent. ...
Aug 10,2017
Minithumbup
Katherine Bond
By: 'Paul & Jayne'
Aug 10,2017
0 people found
this helpful
We dithered about whether or not to get into BTL, finally last year we took the plunge. One year on and I have to say Katherine and her team have made it a trouble free experience, finding us good tenants, and with regular inspections, keeping us informed and reassured that all is well every step of the way....
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Comment on agent fees
Agents fees were as discussed, we have not experienced any unanticipated charges.
Was this helpful? Yes
By: Northwood Northampton
Aug 15, 2017
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Paul and Jayne thank you for taking the time to leave a review. It's wonderful to know Katherine helped you into the world of rentals and that is has been a positive experience for you. ...
Aug 10,2017
Minithumbup
Katherine Bond
By: 'Lucy'
Aug 10,2017
0 people found
this helpful
My flat has been rented out with Northwoods for over 12 years and I have no desire to ever change this as Katherine has always provided high level of customer service, has excellent communication and I have never had an issue in the time my flat has been rented with them. Northwoods provide a service I believe cannot be offered elsewhere. This is also reciprocated by my tenants who also speak very highly of Katherine and Northwoods. When renting out a property you need a service that will look...
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Comment on agent fees
I find the fees low and don't even think about the fees. Plus I believe in going with a service based on the company not the costings.
Was this helpful? Yes
By: Northwood Northampton
Aug 15, 2017
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Thank you Lucy for your outstanding review. Its wonderful to see such encouraging feedback in regards to service received by Northwood. We pride ourselves on delivering excellent service so this is satisfying. ...
Aug 10,2017
Minithumbup
Katherine Bond
By: 'Charlie'
Aug 10,2017
0 people found
this helpful
Very good service from everyone in the office. Let quickly and found a good long term tenant. Could not fault their service. Would recommend Northwoods to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Aug 15, 2017
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Thank you for your 5* review Charlie, your feedback is important. We are delighted you are happy with our service. There is £100 up for grabs for a successful recommendation ...
Aug 10,2017
Minithumbup
Tina Tonna
By: 'loubella'
Aug 10,2017
0 people found
this helpful
Tina has fantastic customer service and is extremely helpful and would definitely recommend her . Tina has a wealth of knowledge about the market , so she comes highly recommend ....
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Comment on agent fees
good
Was this helpful? Yes
By: Northwood Northampton
Aug 15, 2017
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Loubella, thank you for your positive feedback. It's important for all of us here at Northwood to deliver a high level of customer service and we are very pleased you feel Tina has done this. Also, if a recommendation leads to a successful take on, then you will be gifted £100 by Northwood, so get recommending :) ...
Aug 09,2017
Minithumbup
Louise Ferron
Katherine Bond
By: 'Gill'
Aug 09,2017
1 people found
this helpful
We have never rented out property before and didn't know what to expect. Frankly Northwood has made it easy. We needed to sort out repairs and maintenance and they were there with who to contact, including chasing things up where needed. With their guaranteed rent scheme a lot of the uncertainty is taken away (so is some of the potential profit too) and as a lazy type landlord it looks like I can now let and forget....
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Comment on agent fees
You don't pay fees for individual things. Whatever the situation you get your rent. I am sure you can make more money if you do it yourself and get a great Tennant but if things don't go well this way you still get a regular income.
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
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Gill, we appreciate you taking the time to leave us a 5* review. All of us here at Northwood are pleased that we have made your first experience of renting a property out an easy one. Our guaranteed rental service is brilliant for giving landlord peace of mind with regards to their property. ...
Aug 09,2017
Minithumbup
Katherine Bond
By: 'Wonder Woman'
Aug 09,2017
1 people found
this helpful
After using Northwood for many years now I have found them to be the best agent around efficient & professional what more can you ask for. They are very helpful and always streets ahead of there rivals. A super company to deal with. And she is very Hot! and always on the ball!...
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Comment on agent fees
There fees are reasonable...
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
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Thank you for your glowing review. All of us here at Northwood pride ourselves on delivering an efficient and professional service and we are very happy that you feel you have received this for the years you have been with us. A super company to deal with, we like that :) ...
Aug 09,2017
Minithumbup
Becky Tootell
Tash Dunkley
By: 'Cazzy'
Aug 09,2017
1 people found
this helpful
Northwood's have been my agents for some years now and I have always had the best service with them, which makes my life so much easier. They are very helpful and always have a smile, thank you all, a great service....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
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Cazzy, Thank you for your 5* review. We are pleased that the service we give allows you to live an easier life in terms of renting, that's our aim and we are glad we have achieved this for you. ...
Aug 09,2017
Minithumbup
Tina Tonna
Katherine Bond
By: 'Martin'
Aug 09,2017
1 people found
this helpful
Proffessional team who will advise and work closely to achieve best outcomes. Reliable and dedicated in what they do. Polite and helpful....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
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Martin, thank you for your wonderful feedback. We are pleased our team efforts are noticed. We are very dedicated to what we do and we always aim to achieve everything that is asked of us. ...
Aug 08,2017
Minithumbup
Becky Tootell
Tash Dunkley
By: 'Vrogers'
Aug 08,2017
1 people found
this helpful
These two ladies helped me so much finding my new home, quick and easy, no complications.smooth transaction thank you....
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Comment on agent fees
Good,
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
View all comments (1)
Vrogers, thank you for your 5* review. We are delighted we manged to find you your new home in the time we did, without any difficulty. We all wish you luck in your new home! ...
Aug 08,2017
Minithumbup
Tina Tonna
Katherine Bond
By: 'Steve'
Aug 08,2017
1 people found
this helpful
have dealt with all the team at Northwoods from Niamh to Katherine and Tina and everyone of them has not only beeen keeping me updated at all times but always very cheerful and happy when ever the get me !!!! pkeasure to deal with !!!!!...
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Comment on agent fees
Good!!
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
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Steve, we appreciate your complimentary review. We feel it's important to keep our landlords, tenants, vendors and purchasers up to date with any information relevant to them. ...
Aug 08,2017
Minithumbup
By: 'Andy Cooper'
Aug 08,2017
0 people found
this helpful
Living in Birmingham, I need an agent 'on the ground' that I can rely on to deal with issues that inevitably arise with rental properties. In this respect I have found Northwood's Northampton branch to be consistently reliable and professional. They charge a higher commission than some other agents but for the peace of mind I get, that extra couple of percent is worthwhile. I also like the fact that they are based in an open-plan office where everyone is able to communicate readily with every...
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Comment on agent fees
Higher than some but I feel that they justify this with their excellent service
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
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Andy Cooper, we value your wonderful feedback. We are delighted with the experience you have had with Northwood managing your property. Communication is key when running an lettings and estate agent in a professional manner. ...
Aug 08,2017
Minithumbup
By: 'Dave GG'
Aug 08,2017
0 people found
this helpful
I have been with Northwood for many years and they have always been very friendly and professional and I would unhesitatingly recommend them for letting out property ....
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Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
View all comments (1)
Dave GG, thank you for your 5* review, your comments are important to us. As a valued customer for many years we are very pleased that you would recommend us for our services, remember there is £100 up for grabs for a successful referral. ...
Aug 04,2017
Minithumbup
Louise Ferron
By: 'Ruth'
Aug 04,2017
1 people found
this helpful
Louise is always extremely professional and supportive. She answered my questions quickly and provided me with various options for repair work that was needed on my property, all at very good prices. The whole process was very easy as Louise did all the hard work. She is polite and friendly....
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Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
View all comments (1)
Ruth, thank you for taking the time to leave your review. We are very pleased that Louise has taken the stress of a maintenance issue away from yourself. All of us here at Northwood Northampton on resolving issue as quickly as possible and we are pleased this has been done for you. ...
Aug 02,2017
Minithumbup
Louise Ferron
By: 'bob'
Aug 02,2017
1 people found
this helpful
once again excellent service from Louise. making calls regarding maintenance issues can sometimes be unpleasant, but not when they are from Louise. she is always polite, happy and fully explains the maintenance issue succinctly....
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Comment on agent fees
fair
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
View all comments (1)
Thank you for your positive feedback Bob. It's not a nice thought having to call a landlord to inform them there is an issue at their property, however it is important for us to gather as much information for the landlord as possible, so the maintenance issue is easier to understand and they can justify spending their money. We are happy that you feel Louise has managed to do this for you. ...
Jun 30,2017
Minithumbup
Becky Tootell
By: 'Sandra'
Jun 30,2017
1 people found
this helpful
Good customer service. Thorough and precise. Friendly and always willing to help. Would recommend this person to family and friends....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Jul 14, 2017
View all comments (1)
Thank you Sandra for your 5* review. Feedback is important to us here at Northwood and also our future customers. Also for any successful recommendations we will gift you £100 to say thank you. ...
Jun 24,2017
Minithumbup
By: 'Milk Tray man.'
Jun 24,2017
2 people found
this helpful
My experience with Northwood was very positive. I have previously used another agent to find my tenants and been happy with their service so had no reason to look elsewhere. I was aware of Northwood as I read Katherine's blogs so decided to take a calculated risk. During my meeting, it was evident that Katherine has an in-depth knowledge of the Northampton property market but also a passion for it. I gave Northwood the instruction to find my new tenant. The House was advertised on various proper...
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Comment on agent fees
A fair fee for Tenant Find.
Was this helpful? Yes
By: Northwood Northampton
Jun 29, 2017
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Dear Mr Milk Tray Man, Thank you for your glowing review. We are pleased you chose to come to the best letting agent in Northampton to help find you a tenant for your property. All of us here at Northwood aim to have a quick turnaround from the advertising to move in, whilst ensuring we find the best tenant in the process. We look forward to helping you in the future and thank you for the chocolates  ...
Jun 17,2017
Minithumbup
Louise Ferron
By: 'SK property Services'
Jun 17,2017
2 people found
this helpful
As a contractor it was refreshing to meet an agent who was knowledgeable, courteous and professional when dealing with the maintenance of let properties. Her friendly manner and good organisation skills made my work easy to complete and the tenant happy. I look forward to working with Louise in the future....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Northwood Northampton
Jun 29, 2017
View all comments (1)
Dear SK Property Services, Thank you for your review. As a contractor you are a very important part of our working day and we are very happy that we are able to assist in making your work load easier to manage by getting extra information beforehand. We also thank you for being a trust contractor for our tenants and landlords. ...
Jun 16,2017
Minithumbup
Tina Tonna
By: 'Hannah'
Jun 16,2017
2 people found
this helpful
Very informative information provided. Very helpful throughout the process. Great customer service. Hope to deal with you in the future....
read full review
Comment on agent fees
Unfortunately management fees were too high to proceed.
Was this helpful? Yes
By: Northwood Northampton
Jun 29, 2017
View all comments (1)
Dear Hannah, Thank you for taking the time to leave a review. Your feedback is important to us. We are pleased you feel you have received a high level of service. ...
Jun 15,2017
Minithumbup
Tash Dunkley
By: 'Dani'
Jun 15,2017
2 people found
this helpful
Tash was very helpful and polite. She was quick getting back to us and keeping us informed through all stages and any concerns we have had were dealt with and never left wondering what was going on. Very happy tenants, highly recommended....
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Comment on agent fees
Fair agency fees
Was this helpful? Yes
By: Northwood Northampton
Jun 29, 2017
View all comments (1)
Dear Dani, Your kind words are much appreciated. We believe it is important to keep you updated with any progress in your application. We are happy that you are happy and we wish you luck. ...
Jun 15,2017
Minithumbup
Tash Dunkley
By: 'Happy Tenant Phillip'
Jun 15,2017
2 people found
this helpful
Since becoming a Northwood tenant, I have received nothing but amazing customer service. Tash kept me up to date throughout the whole referencing procedure. Signing the tenancy agreement electronically, gave me time to read through the agreement at home prior to me collecting my keys. I would recommend Northwood to all my family and friends. :)...
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Was this helpful? Yes
By: Northwood Northampton
Jun 29, 2017
View all comments (1)
Dear Happy Tenant Phillip, We are very pleased that you are happy with the service you have received from us. Don't forget the £100 cheque you received on your move in for recommendations. We wish you all the best in your new home! ...
Jun 15,2017
Minithumbup
Louise Ferron
By: 'Dan'
Jun 15,2017
2 people found
this helpful
Northwood are very helpful and reliable. We have had some maintenance done and Louise is so quick to get things sorted. We have no problems with communication and feel very satisfied 5***** service...
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Comment on agent fees
All fee's are very reasonable.
Was this helpful? Yes
By: Northwood Northampton
Jun 29, 2017
View all comments (1)
Dan, Thank you for taking the time to leave a 5* review. Northwood Northampton's aim is to ensure all matters are resolved efficiently and you are kept up to date with the process. We are very pleased that you are satisfied with the service you have received. ...
Jun 15,2017
Minithumbup
Tash Dunkley
By: 'Northampton LL'
Jun 15,2017
2 people found
this helpful
We used Northwood to manage our rental properties and couldn't be happier. Fantastic service from start to finish. Very knowledgeable, polite and professional....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Jun 29, 2017
View all comments (1)
Dear Northampton LL, We are pleased you have received our award winning services. When managing properties for our landlords we aim to give them piece of mind that their property is being managed in the correct way. ...
Jun 14,2017
Minithumbup
Louise Ferron
By: 'Dan Smith'
Jun 14,2017
3 people found
this helpful
Having frequent dealings with Louise I can confidently say it is always a pleasure, she has a positive manor and takes pride in her work. Standards run very high, her service is prompt and accurate. I would highly recommend Louise and Northwood for their services and customer relations....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Jun 29, 2017
View all comments (1)
Dear Dan Smith, Thank you for your review. Northwood Northampton are proud to deliver a high standard of customer service and from your words we can see you've received this. ...
Areas covered
  • NN1
  • Northampton
  • NN6
  • NN2
  • NN7
  • NN3
  • NN10
  • NN4
  • NN5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £114,500
  • Max: £302,000

Letting
  • Min: £0
  • Max: £302,000

NALS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
84 1 52 3 11 0 12 0 14 0
Katherine Bond Katherine Bond
Director
63 reviews

About Katherine "I really enjoy giving advice to landlords on how to get the most from their property investments as well as managing the business" Katherine joined Northwood and embarked on a new career i View full profile
Tina Tonna Tina Tonna
Maintenance Coordinator
34 reviews

About Tina I thrive on the challenge of problem solving and ensuring that when things do go wrong, which they sometimes do, I provide the communication link and prompt resolution for our customers. Tina has rece View full profile
Becky Tootell Becky Tootell
Sales and Lettings Negotiator
38 reviews

About Becky Guiding and helping our customers to be matched with their perfect property is a very rewarding part of my role" Becky's main focus is to find the right person for our lettings and sales pro View full profile
Tash Dunkley Tash Dunkley
Buisness Administrator
7 reviews

About Tash I am pleased to be back working for a great team, whom strive to deliver exceptional customer service to both Landlords and Tenants." Tash has recently returned to Northwood Northampton after lea View full profile
Niamh Willard Niamh Willard
Property Co-ordinator
0 reviews

About Niamh I thrive in the variety of work my role involves and the responsibility of taking care of our landlords properties". Niamh joined Northwood Northampton in October and comes from an Insurance Indu View full profile
Louise Ferron Louise Ferron
Maintenance Co-ordinator
9 reviews

About Louise I am enjoying the challenge of being a key point of contact when a maintenance issue occurs and being able to work with tenants, landlords and specialist contractors". Louise has recently joined View full profile

Job vacancies

Please see a list of jobs available

Fees

http://www.northwooduk.com/estate-agents/northampton/lettings/our-fees
Last updated at 2:15 PM 17/03/2016 by Katherine Bond

Complaints Procedure

http://www.northwooduk.com/complaint-handling-procedure
Last updated at 2:15 PM 17/03/2016 by Katherine Bond

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