• Katherine Bond
    Katherine Bond
  • Tina Tonna
    Tina Tonna
  • Georgia Webster
    Georgia Webster
  • Becky Tootell
    Becky Tootell
Looking to buy, sell, rent or let in Northampton? As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call North Read full description...wood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Northwood

353 Wellingborough Road Northampton
Northamptonshire
NN1 4ER

01604607080

Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
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Very helpful, prompt response. Great service! Thanks for your help today in response to my request for information and support....
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Dec 04,2016
Minithumbup
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Dec 04,2016
0 people found
this helpful
Necks was brilliant. She kept in touch throughout the process was on time for the viewings (I know as I was painting and decorating at the time!). She was helpful, professional and friendly. An all round star....
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Comment on agent fees
Fees seem reasonable. I did get the impression a proper effort was made to let my property.
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By: Northwood Northampton
Dec 05, 2016
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Thank you for your review. We are glad you have received the service we pride ourselves on giving.....
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Becky is handling the sale of our investment property, she and the Wellingbourough Rd branch appear to be doing all they can to expedite the process. They found a buyer very quickly and I would use them again plus I would refer them to others....
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Comment on agent fees
The fees are in line with what the market charges in general for a high street estate agent service.
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By: Northwood Northampton
Dec 05, 2016
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Thank you Steve for your review. We are pleased to know that you feel we are looking after the sale of your property well and we are also delighted to know you would recommend us to others.....
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
I was always well informed & and I was taken through a very easy process. Honest, reliable & always ready to help....
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Comment on agent fees
I incurred no fees because of the length of contract I chose.
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By: Northwood Northampton
Dec 05, 2016
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Thank you for your kind words Richard. We pride ourselves on making the process of renting a property a easy one and we are delighted for feel it has gone this way. And like you say, we are always ready and here to help.....
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
I have been with northwood for over 6 months now and I cant falt their service. They have stayed true to their word keeping things simple and clear for me. Office staff are friendly and in particular the lady dealing with my property Karen has been both professional and very helpful from the start. I would recommend this agency especially if your looking for peace of mind with your rental property ....
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Comment on agent fees
Fees are competive good variety of packages yet to find hidden costs
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By: Northwood Northampton
Nov 25, 2016
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Hello Shar, Thank you for your fantastic review and kind words for our staff. We are glad you happy with the service we provide.....
Nov 23,2016
Minithumbup
By:
Nov 23,2016
1 people found
this helpful
A long term relationship that hopefully beneficial to all parties. there is a trust between us that i am confident that the property is in safe hands....
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Comment on agent fees
Good
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By: Northwood Northampton
Nov 25, 2016
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Thank you Martin for your review. We feel hounored that you feel your property is in safe hands and we are thrilled our intentions are coming across. Our aim is to ensure all landlords feel they can rent their properties with no concerns.....
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
I've rented my property through Northwood for many years. I've always trusted them to look after the property and act as required when something has needed to be repaired...
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Comment on agent fees
I have a guaranteed income rental agreement so the fees are higher than some other agencies. I have requested increases in the rent I receive at contract renewal several times but they have not been increased.
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By: Northwood Northampton
Nov 25, 2016
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We ensure that all the properties we manage are kept to a high standard. Its in our best interest that Northwood meet customers expectations. We hope to manage your property for many more years to come.....
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
After using a different agent for 4 years it's been good to have a agent who communicates well with it's clients and I will look to move my existing properties over when they become available....
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Comment on agent fees
The fees are higher than my current agent and will have to consider this when moving others.
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By: Northwood Northampton
Nov 25, 2016
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Thank you Jason for your review. We are very pleased that you feel the level of service is at a high enough standard that you are re-assured to allow Northwood to manage further properties in the future.....
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
I have dealt with Northwoods for 15 years. Initially I was an inexperienced landlord and the advice I was given by them was invaluable. They were the first by a long way to offer quaranteed rental income and this demonstrated their expertise in the rental market. It is only recently that other agents have been able to offer the same service. I have always received excellent, accurate and friendly customer service and I cannot speak highly enough of Katherine....
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Comment on agent fees
Very competitive
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By: Northwood Northampton
Nov 25, 2016
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Thank you Dave for your review. We are glad that you feel the advice and information that was given to you was invaluable. At Northwood, we always aim to deliver a high level of customer service. We look forward to many more years of helping you with the management of your properties.....
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
Always helpful. Professional, well spoken and always happy to assist. Shares valid, relevant industry knowledge and aims to get a suitable outcome for all parties...
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Comment on agent fees
Very reasonable
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By: Northampton Northwood
Nov 25, 2016
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Thank you for your review Roland. All of us here at Northwood pride ourselves on the industry knowledge we have and we are always happy to share this.....
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
Northwood have managed my property on my behalf for the last 5 years. They have always been professional and efficient in dealing with any issues that either I or the tenants have faced. As a hassle free service goes then it has been an excellent experience....
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Comment on agent fees
I think the fees are reasonable for the service, but I would prefer more regular rental income reviews against the market conditions
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Always friendly and if they come across barriers they work hard to resolve them. Brilliant, efficient and very professional constant communication so you know what is happening every step of the way...
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Comment on agent fees
Reasonable
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By: Northwood Northampton
Nov 05, 2016
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Sheila, Thank you for review. It's very nice to see such positive words about Northwood and our staff here.....
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Tina thanks for your kind helpfullness, you are a star. If ever I need help again, I will come straight to you. And it was really nice to put a face to the phone voice. thanks again, sheila smith...
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By: Northwood Northampton
Nov 08, 2016
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Sheila, Thank you for review. It's very nice to see such positive words about Northwood and our staff here.....
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Tina at northwood n'pton has been very helpfull, 10/10 if i have any further queries i would not hesitate to contact Tina Thanks Robert...
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Comment on agent fees
Good
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By: Northwood Northampton
Nov 05, 2016
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Robert, All of us here at Northwood Northampton pride ourselves on delivering 10/10 service. We are very pleased you have received this.....
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Georgia was so helpful and friendly and very patient with us,answered all questions we had,made everything easier,brilliant thank-you :)...
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Comment on agent fees
good
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By: Northwood Northampton
Nov 05, 2016
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Melissa, We are very happy that renting a property through Northwood was made a pleasant and easy process for you. We hope you enjoy your new home.....
Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
this helpful
Very impressed with the way Northwood handled taking on my property form start to finish, smooth process with no stress. Lovely tenants and very happy that my property is in good hands. Also very happy with the way a small maintenance issue was resolved quickly with good organisation and a reliable contractor. Thank you once again....
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Comment on agent fees
Agent fees were good and what I was expecting
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By: Northwood Northampton
Nov 05, 2016
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Dan S Thank you for your wonderful review. Northwood are happy to take the process of renting your property from you and make the process an easier time for you. We are also happy to see that you are pleased with the contractors we use and we can always feed this information back to them.....
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
I have been renting my house through Northwood for almost 3 years and the staff have always been polite helpful efficient and friendly throughout this time. They are a pleasure to deal with....
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Comment on agent fees
I do think the rental fees are ok but never been really happy having to pay every 6 months especially as I'm in a long-term let.
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By: Northwood Northampton
Nov 05, 2016
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Kay, Thank you for your positive review. We are very pleased you are satisfied with the service Northwood offer to you as a tenant.....
Aug 26,2016
Minithumbup
By:
Aug 26,2016
1 people found
this helpful
Great experience, so glad we went with Northwood. They came out cheapest compared to other agents, and also gave us the best service compared to previous experience of other agents. Loved the regular updates, advice and we were lucky enough that Northwood found us a buyer quickly. The sale went through without fault, the agents worked well with both solicitors and gave us updates on progress. Thank you team for making the sale so easy for us. Would recommend and use again....
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Comment on agent fees
Northwood came out the cheapest compared to other agents, which could make you worry about the service you get for the fees. However as we found out not only did we get the best deal we also received an amazing service.
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By: Northwood Northampton
Sep 08, 2016
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Michelle, Thank you very much for your kind words. We aim to give a satisfactory service to all of our clients and we are glad you felt you received this and we are also pleased that you would recommend our services and possibly use us again in the future.....
Aug 25,2016
Minithumbup
By:
Aug 25,2016
2 people found
this helpful
Would highly recommend Northwood as a letting agent. Very helpful, friendly and professional staff. Queries are handled effectively and within hours not days....
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Comment on agent fees
Good
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By: Northwood Northampton
Sep 08, 2016
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Camila, Positive feedback is always received gratefully and we thank you for taking time out to leave us a lovely review. We are pleased that you felt your queries were handled within a good time frame.....
Aug 25,2016
Minithumbup
By:
Aug 25,2016
3 people found
this helpful
They are absolutely great deal with anything with just a phone call, paying rent is easy and very friendly staff....
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Comment on agent fees
Very good
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By: Northwood Northampton
Aug 25, 2016
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Thankyou Fardin for your kind comments. We are glad you feel at ease with our services.....
Aug 24,2016
Minithumbup
By:
Aug 24,2016
2 people found
this helpful
Daniel was really great when we first went for our viewing and he really sold it to us, he was friendly and approachable. Georgia was really friendly and helpful when we spoke to her over the phone and she was also really helpful when we picked up the keys. We have been really impressed with the overall experience with Northwood....
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By: Northwood Northampton
Sep 08, 2016
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Sophie and Tom, Thank you for your review. All of us at Northwood thrive on being an approachable and friendly team. Renting can be a daunting and we are glad you felt impressed with how Northwood handled it for you and we hope you enjoy your new home.....
Aug 19,2016
Minithumbup
By:
Aug 19,2016
3 people found
this helpful
Pleasant, helpful,polite & very patient, kept me informed on a regular basis, returned my calls & a good listener. That is a great asset to have when things are not going according to plan....
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Comment on agent fees
good
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By: Northwood Northampton
Aug 22, 2016
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Grace, Thank you for your kind words about Becky. Your comments are very valued here at Northwood.....
Aug 19,2016
Minithumbup
By:
Aug 19,2016
3 people found
this helpful
I found all the staff at nothwood to very professional friendly and helpful. Especially Kat,Dan,Tina and Georgia many thanks to all of you ....
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Comment on agent fees
Very good
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By: Northwood Northampton
Aug 22, 2016
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Mac, Thank you for the positive feedback. We appreciate your kind words about the Northwood team.....
Aug 19,2016
Minithumbup
By:
Aug 19,2016
3 people found
this helpful
I have had great service from the beginning from Katherine to get my rental set up with the guaranteed rent scheme. She explained it concisely to make my decision easy. The service I have had from Tina has been second to none. She contacts me with any comments or issues my tenant brings up and in most cases deals with everything for me arranging trades etc if needs be. Thanks to Tina I can just relax and let the rent come in....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Northwood Northampton
Aug 22, 2016
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Mr G Cranfield, Your comments are very valuable to us here at Northwood and we are very pleased you are happy with the service we are giving you.....
Aug 18,2016
Minithumbup
By:
Aug 18,2016
3 people found
this helpful
After having a bad experience with another estate agents, Georgia and the Northwood team really looked after me. Fantastic service and they give it that lovely personal touch which is what you need when you are doing something stressful like moving. Would reccomend to anyone!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Aug 22, 2016
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Mrs T, Thank you for your glowing comments about the customer service you have received from Georgia. Your words are important to us.....
Aug 18,2016
Minithumbup
By:
Aug 18,2016
3 people found
this helpful
I would like to say a big thank you to Northwood, especially Georgia Webster who is incredibly patient and supported me and my partner throughout the process of Our new home - being my first place I wasn't sure on information or how anything worked, but with her great knowledge; I understood quickly. Really happy with the service provided by Northwood. Northwood have a lovely team of staff who go the extra mile to make sure your comfortable and happy! Charnell Kennedy...
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Comment on agent fees
Really good affordable fees - would recommend to everyone I know!
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By: Northwood Northampton
Aug 22, 2016
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Charnell, We are delighted to hear that you have had a great experience with us here at Northwood, especially with this being your first move. We are delighted to hear your kind words and appreciate them.....
Aug 18,2016
Minithumbup
By:
Aug 18,2016
3 people found
this helpful
I recently started renting a property with this agent, Georgia was very helpful throughout the referencing process, always very friendly. Would recommend Northwood to all my friends / colleagues....
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By: Northwood Northampton
Aug 22, 2016
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Dan, Thank you for taking time out of your day to write us such a good review, we value your comments and happy to hear Georgia was always nice and friendly.....
Aug 18,2016
Minithumbup
By:
Aug 18,2016
3 people found
this helpful
I have used Northwood for sales and lettings now, I have to say that I have been really impressed with the level of service offered by Daniel and the other staff. The letting of my property was always excellent no matter what was required. The sale went smoothly and I was always kept informed of all updates. I have to say I will now always be recommending Northwood to any friends and family looking to buy, sell, rent or let a property....
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Comment on agent fees
Fees were good for level of service.
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By: Northwood Northampton
Aug 22, 2016
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Nikki, All of us at Northwood are delighted to hear the positive feedback that you have provided us with. Thank you for taking a few minutes out of your day to write us such a good review.....
Aug 18,2016
Minithumbup
By:
Aug 18,2016
3 people found
this helpful
Would highly recommend Northwood as a letting agent. Have rented a flat with them for 4 years and they have been nothing but helpful. I have got nothing but positive things to say and would recommend them to anyone. Tina is extremely helpful and will always do her best to get anything fixed. Thank you for all your help....
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By: Northwood Northampton
Aug 22, 2016
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Mrs L, Thank you for sharing such a great review. It is always rewarding to hear our customers are happy with the services we have provided.....
Aug 17,2016
Minithumbup
By:
Aug 17,2016
3 people found
this helpful
Having only known of them from their lettings advertising and not as one of the larger agencies that deal with house sales , we were intrigued. I have to say that the service received was absolutely brilliant . Both staff that were designated to the property could not have been more helpful and incredibly professional in their approach . Customer service was second to none, with constant updates on progress etc. They truly were providing an efficient and competent service that other agents could...
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Comment on agent fees
In line with others
Was this helpful? Yes
By: Northwood Northampton
Aug 22, 2016
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Mrs M, Thank you for sharing such delightful words. It is great to hear that we have a satisfied customer.....
Areas covered
  • NN1
  • Northampton
  • NN6
  • NN2
  • NN7
  • NN3
  • NN10
  • NN4
  • NN5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £114,500
  • Max: £302,000

Letting
  • Min: £0
  • Max: £302,000

NALS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
61 1 41 2 7 0 5 0 7 0
Katherine Bond Katherine Bond
Director
48 reviews

About Katherine "I really enjoy giving advice to landlords on how to get the most from their property investments as well as managing the business" Katherine joined Northwood and embarked on a new career i View full profile
Tina Tonna Tina Tonna
Maintenance Coordinator
23 reviews

About Tina I thrive on the challenge of problem solving and ensuring that when things do go wrong, which they sometimes do, I provide the communication link and prompt resolution for our customers. Tina has rece View full profile
Georgia Webster Georgia Webster
Business Administrator
14 reviews

About Georgia I really hope to progress within the property management industry. Georgia has recently joined Northwood Northampton as our new apprentice in September 2015. She is currently studying a Business Admin View full profile
Becky Tootell Becky Tootell
Property Coordinator
21 reviews

About Becky I love working in a fast paced and customer focused environment and enjoy being a part of the Northwood team to develop these skills". Becky joined Northwood in June 2015 and is currently a part View full profile

Job vacancies

Please see a list of jobs available

Fees

http://www.northwooduk.com/estate-agents/northampton/lettings/our-fees
Last updated at 2:15 PM 17/03/2016 by Katherine Bond

Complaints Procedure

http://www.northwooduk.com/complaint-handling-procedure
Last updated at 2:15 PM 17/03/2016 by Katherine Bond

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