• Katherine Bond
    Katherine Bond
  • Tina Tonna
    Tina Tonna
  • Becky Tootell
    Becky Tootell
  • Tash Dunkley
    Tash Dunkley
  • Niamh Willard
    Niamh Willard
  • Louise Ferron
    Louise Ferron
Looking to buy, sell, rent or let in Northampton? As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call North Read full description...wood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Northwood

353 Wellingborough Road Northampton
Northamptonshire
NN1 4ER

01604607080
Jun 17,2017
Minithumbup
Louise Ferron
By:
Jun 17,2017
0 people found
this helpful
As a contractor it was refreshing to meet an agent who was knowledgeable, courteous and professional when dealing with the maintenance of let properties. Her friendly manner and good organisation skills made my work easy to complete and the tenant happy. I look forward to working with Louise in the future....
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 16,2017
Minithumbup
Tina Tonna
By:
Jun 16,2017
0 people found
this helpful
Very informative information provided. Very helpful throughout the process. Great customer service. Hope to deal with you in the future....
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Comment on agent fees
Unfortunately management fees were too high to proceed.
Was this helpful? Yes
Jun 15,2017
Minithumbup
Tash Dunkley
By:
Jun 15,2017
0 people found
this helpful
Tash was very helpful and polite. She was quick getting back to us and keeping us informed through all stages and any concerns we have had were dealt with and never left wondering what was going on. Very happy tenants, highly recommended....
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Comment on agent fees
Fair agency fees
Was this helpful? Yes
Jun 15,2017
Minithumbup
Tash Dunkley
By:
Jun 15,2017
0 people found
this helpful
Since becoming a Northwood tenant, I have received nothing but amazing customer service. Tash kept me up to date throughout the whole referencing procedure. Signing the tenancy agreement electronically, gave me time to read through the agreement at home prior to me collecting my keys. I would recommend Northwood to all my family and friends. :)...
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Was this helpful? Yes
Jun 15,2017
Minithumbup
Louise Ferron
By:
Jun 15,2017
0 people found
this helpful
Northwood are very helpful and reliable. We have had some maintenance done and Louise is so quick to get things sorted. We have no problems with communication and feel very satisfied 5***** service...
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Comment on agent fees
All fee's are very reasonable.
Was this helpful? Yes
Jun 15,2017
Minithumbup
Tash Dunkley
By:
Jun 15,2017
0 people found
this helpful
We used Northwood to manage our rental properties and couldn't be happier. Fantastic service from start to finish. Very knowledgeable, polite and professional....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 14,2017
Minithumbup
Louise Ferron
By:
Jun 14,2017
1 people found
this helpful
Having frequent dealings with Louise I can confidently say it is always a pleasure, she has a positive manor and takes pride in her work. Standards run very high, her service is prompt and accurate. I would highly recommend Louise and Northwood for their services and customer relations....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 13,2017
Minithumbup
Louise Ferron
Tash Dunkley
By:
Jun 13,2017
0 people found
this helpful
I've found both Louise & Tash extremely helpful, friendly & efficient. They're a credit to the agency & I would have no hesitation recommending them to others....
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Comment on agent fees
Excellent fee rates & no hidden charges, which is something that can't be said for most other agencies.
Was this helpful? Yes
Jun 05,2017
Minithumbup
Tash Dunkley
By:
Jun 05,2017
0 people found
this helpful
I've had my flat managed by Northwood for a number of years and have been very satisfied and impressed. All the staff are very knowledgeable, professional and very friendly. In particular Katherine Bond (Branch Director) has always been a fantastic help, offering expert advice to me as a landlord whenever I've needed it. I am frequently kept up to date with inspections, contract arrangements and any maintenance work is organised efficiently. I highly recommend Northwood if you are a landlord loo...
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Comment on agent fees
Good value
Was this helpful? Yes
May 31,2017
Minithumbup
Becky Tootell
By:
May 31,2017
0 people found
this helpful
I have meet Becky on a few occasions and spoken to her on the telephone several times and have found her to be very professional helpful and knowledgable on the properties in the area . Nothing is ever to much trouble and she will always call back....
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Comment on agent fees
Fees are very reasonable
Was this helpful? Yes
May 08,2017
Minithumbdown
By:
May 08,2017
1 people found
this helpful
I do feel relieved that I do not have to deal with Northwoods again. From the day we moved in to the day we moved out I would not have a good word to say. The property was a complete and utter state on the day we moved in, I was in tears within 10 minutes of walking through the door, it was that bad that I had to ring back up thinking there was some mistake and the property surely wasn't ready for people to move in! We ended up going back to the office with photos of the dirt, mould, dust, cat f...
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Comment on agent fees
Fees inline with other agents
Was this helpful? Yes
By: Northwood Northampton
May 08, 2017
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SS21 - I am sorry to read your comments regarding your rental experience at Northwood and it is unfortunate that I have not had the opportunity to discuss this with you directly. On rare occasions we do have some challenges with properties when a tenant moves in and that is why we have a 3 day report of property defects after move in takes place. Once we have defects reported to us, we have a portfolio of accreditated contractors who undertake any works needed. I am not aware of any defects t ...
May 02,2017
Minithumbup
Katherine Bond
By:
May 02,2017
1 people found
this helpful
I contacted Northwood in December 2016 and have had very positive service from them. Katherine Bond came to view the property and was very knowledgeable and friendly. I did not feel at all rushed and was able to ask lots of questions while never feeling pressurised. Even though it could have been a tricky time of year for marketing a property, Katherine was able to find tenants very quickly and the only delay was caused by waiting for references to be returned. Since we have had tenants everyth...
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Comment on agent fees
I think they are similar to other agencies.
Was this helpful? Yes
By: Northwood Northampton
May 05, 2017
View all comments (1)
Thank you Kacey for your 5 star review. Northwood are happy that the service you received was a positive one. We always aim to find tenants as quickly as possible however we still carry out our checks to ensure they are the right tenants. We again thank you for your kind words. ...
Apr 24,2017
Minithumbup
Becky Tootell
By:
Apr 24,2017
1 people found
this helpful
As a tenant, Northwood is for me the best agency, Becky and all the team are professionals, efficient and friendly. They always find a quick solution for any issue. If I become a landlord one day I'll certainly ask for their services. Thank you for everything....
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Was this helpful? Yes
By: Northwood Northampton
Apr 24, 2017
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Azzeza, thank you for taking the time to leave a review. All of us here at Northwood are happy that you feel you're with the best agent. We always aim to resolve any issues as soon as possible. We are also very pleased that you would use us if you were to ever become a landlord. ...
Apr 12,2017
Minithumbup
Becky Tootell
By:
Apr 12,2017
2 people found
this helpful
Very polite helpful and professional lovly girl realy bubbley character always ready to answer ant questions and very attentive glad to have met her...
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Apr 19, 2017
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Thank you for your kind words. It's nice to see such nice feedback for our staff. All of us here at Northwood pride ourselves on giving great customer service and this is been proven by us winning best letting agent 3 years in a row. ...
Apr 10,2017
Minithumbup
Becky Tootell
Katherine Bond
By:
Apr 10,2017
3 people found
this helpful
Great staff and communications. Very helpful, giving useful advice and always with a smile. Very knowledgeable and always willing to assist...
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Comment on agent fees
reasonable for the service provided
Was this helpful? Yes
By: Northwood Northampton
Apr 19, 2017
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Thank you Jon Walker for your kind words. We are pleased you feel we have been helpful with letting your property. We are here to guide and assist you and make it an easy experience for you. ...
Mar 21,2017
Minithumbup
Tina Tonna
By:
Mar 21,2017
3 people found
this helpful
Many thanks to Tina for your sterling job in liaising between my tenant and myself following a problem with the boiler in my rental flat. You did your best to ensure a fair result for both the tenant who had been inconvenienced and myself. Your task was not made easier by the fact that at the time I was travelling in northern Ethiopia and only had access to an at best poor and sometimes non-existent wifi connection on my mobile phone during the evenings....
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Was this helpful? Yes
By: Northwood Northampton
Mar 31, 2017
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Ml, it is very kind of you to leave such kind and positive comments. All of us here at Northwood always work to the best of our ability to resolve any issues in the quickest and smoothest way. We are pleased all is sorted now. ...
Mar 10,2017
Minithumbup
Becky Tootell
Becky Tootell
By:
Mar 10,2017
3 people found
this helpful
Becky Tootell is an asset to your company! she has work her socks off to bring together the complex and difficult purchase of this property.Her Diligence, tenacity and flexible attitude greatly helped me with my purchase. Thank you. Mr T....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Northwood Northampton
Mar 21, 2017
View all comments (1)
Mr T, We appreciate your kind words and wonderful review. We are very pleased the sale finally went through and all the team at Northwood Northampton wish you the best of luck in your new home. ...
Mar 03,2017
Minithumbup
Tina Tonna
By:
Mar 03,2017
3 people found
this helpful
Good service on a tenant query. A big thank you to Tina for a five star service. As a tenant of a Northwood managed property for three years now, I have always found their service to be prompt and professional. In my dealings with Tina, I have found her to be courteous and personable; and she has resolved any issues that may have been raised....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Mar 03, 2017
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Thank you Sean for your kind words. We also provide a service which we pride ourselves on, we always aim to resolve matters as quickly as possible We are very pleased you feel you have received this. ...
Mar 02,2017
Minithumbup
Becky Tootell
By:
Mar 02,2017
3 people found
this helpful
Armed with an incredible patience, professionalism and perseverance, Becky has been constantly on top of the purchase process. Thanks to Becky's decipher views , with objective advice and guidance I am a happy owner off a home . Thank you....
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Comment on agent fees
Strongly recommend.
Was this helpful? Yes
By: Northwood Northampton
Mar 03, 2017
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Dear Nicolae, Thank you for taking the time to post your review and for your complimentary comments. We are very happy for you that you have now bought your first home. We are always here to offer advice through the sale process but will also help after, if your ever in need. ...
Feb 09,2017
Minithumbup
By:
Feb 09,2017
5 people found
this helpful
Great service. Was so good I have migrated other properties to Northwood. That process was completely managed by them as well so hassle free....
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Was this helpful? Yes
By: Northwood Northampton
Feb 10, 2017
View all comments (1)
Thank you for your review. We are very happy with your feedback and that the service you have received has made you transfer more properties to us. ...
Jan 24,2017
Minithumbup
Becky Tootell
By:
Jan 24,2017
4 people found
this helpful
I have always found Becky to be knowledgeable and helpful. She always comes back to me in a timely manner and I would recommend her without hesitation to anyone looking for sound advice....
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Was this helpful? Yes
By: Northwood Northampton
Feb 10, 2017
View all comments (1)
Thank you for your review Tom, We pride ourselves her at Northwood for delivering a fast and efficient service. Recommendations are also very appreciated. ...
Jan 23,2017
Minithumbup
Katherine Bond
Tina Tonna
By:
Jan 23,2017
6 people found
this helpful
My husband and I found Katherine to be very helpful and knowledgeable when she valued our house. Tina has also been supportive in the team's follow-on service. We can would recommend them to anyone selling their home....
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Was this helpful? Yes
By: Northwood Northampton
Jan 23, 2017
View all comments (1)
Thank you LKS for your review, Being knowledgeable is very important to us here at Northwood as we want to be able to bring the best figures etc we can, so your fully aware of the potential of your property. We are very humbled that you would recommend us and appreciate that. Thank you ...
Jan 23,2017
Minithumbup
Becky Tootell
By:
Jan 23,2017
4 people found
this helpful
These two lovey ladies have looked after me from the moment I was shown around my future by Becky, to the most friendly welcome each time I have needed to call the office by Georgia. A lovely team and I am extremely happy I have choose to rent with Northwood. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Jan 23, 2017
View all comments (1)
Thank you Maddison Amy for your review, We are very pleased that you're happy with your decision of renting a property through Northwood. Delivering excellent customer service is very important to us and we are glad you have received this. ...
Jan 12,2017
Minithumbup
Tina Tonna
By:
Jan 12,2017
6 people found
this helpful
Rented my proerty through Northwood for a few years, and was always very happy with their service. Recently had to call again to confirm some information, and they were very helpful....
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Comment on agent fees
Standard
Was this helpful? Yes
By: Northwood Northampton
Jan 23, 2017
View all comments (1)
Thank you Kerry for your review, We are very pleased that you feel you have received great service. We are always here to help with any query whether that is over the telephone or in our office, where you can have a nice cup of tea. ...
Jan 10,2017
Minithumbup
Tina Tonna
Becky Tootell
By:
Jan 10,2017
6 people found
this helpful
I have used Northwood for a numbers of years now and would not use another letting agent. They strike a fair balance between the needs of the tenant and the needs of the Landlord. They are responsive to issues raised and are personable and effective. Above all there greatest strength is communication and there ability to resolve difficult issues....
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Was this helpful? Yes
By: Northwood Northampton
Jan 23, 2017
View all comments (1)
Thank you Ben B for your review, We are pleased to have had your custom for the length of time we have and enjoy working alongside you to ensure your property is maintained to the standard we expect. We are satisfied that you are receiving all what we pride ourselves on giving.. Great customer service. ...
Jan 09,2017
Minithumbup
Becky Tootell
By:
Jan 09,2017
6 people found
this helpful
Very friendly and efficient staff. The purchase of my property went very smoothly. Overall, this team offer a great service....
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Was this helpful? Yes
By: Northwood Northampton
Jan 23, 2017
View all comments (1)
Thank you Dr Allen for your review, We are pleased your purchase has now completed and we hope you enjoy your new home. We appreciate your kind words also. ...
Jan 05,2017
Minithumbup
Becky Tootell
By:
Jan 05,2017
9 people found
this helpful
We have used Northwood for several years now. In the first instance to help let out our property (with a fully managed service), then to sell the property and assist in that process. We have been very happy with the service Northwood provides and would thoroughly recommend them both on the lettings and sales side. In particular, recently when selling the property Becky Tootell, their sales and lettings negotiator has done an outstanding job in helping to ensure the sale went through in a prof...
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Was this helpful? Yes
By: Northwood Northampton
Jan 06, 2017
View all comments (1)
Thank you for your review. We are very pleased that you are happy with your time at Northwood and we are pleased you got to experience the service we offer for both lettings and sales. In regards to your sale, we pride ourselves in taking the stress out of selling for our vendors and buyers and we are pleased your sale went through as smoothly as it did. ...
Jan 05,2017
Minithumbup
Becky Tootell
By:
Jan 05,2017
7 people found
this helpful
Great service, always happy to help. Made renting and being a tenant a pleasure, and all branch staff deserve a mention!...
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Was this helpful? Yes
By: Northwood Northampton
Jan 06, 2017
View all comments (1)
Thank you for your review John B, We are pleased you found you time as a tenant with Northwood pleasurable. We like it to be a good experience for all of our tenants. ...
Dec 22,2016
Minithumbup
Becky Tootell
Katherine Bond
By:
Dec 22,2016
8 people found
this helpful
The team was fabulous and everything worked out well. They were really patient and supportive over the years managing the property and I'm pleased they were part of the successful sale. I wish the Northampton team all the best for the future. Thanks so much!...
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Comment on agent fees
Fees are fair and good value
Was this helpful? Yes
By: Northwood Northampton
Dec 22, 2016
View all comments (1)
Nick, Thank you for your review. It has been great working with you over the years and we are pleased your sale has been a success. ...
Dec 20,2016
Minithumbup
Becky Tootell
By:
Dec 20,2016
9 people found
this helpful
Hi , I am Marius O we purchased a wonderful house with Northwood; all the thins was perfect ,quickly and the service is a high quality standard!!! for the a very well job done! I recommend this estate agency to all my !! Happy Christmas and a happy new year!!...
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Comment on agent fees
Very good!!!
Was this helpful? Yes
By: Northwood Northampton
Dec 22, 2016
View all comments (1)
Marius O Thank you for your review Congratulations on the purchase of your new home. It was rewarding helping you with your purchase. We are also very pleased that you would recommend ...
Areas covered
  • NN1
  • Northampton
  • NN6
  • NN2
  • NN7
  • NN3
  • NN10
  • NN4
  • NN5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £114,500
  • Max: £302,000

Letting
  • Min: £0
  • Max: £302,000

NALS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
71 1 49 3 9 0 9 0 12 0
Katherine Bond Katherine Bond
Director
51 reviews

About Katherine "I really enjoy giving advice to landlords on how to get the most from their property investments as well as managing the business" Katherine joined Northwood and embarked on a new career i View full profile
Tina Tonna Tina Tonna
Maintenance Coordinator
29 reviews

About Tina I thrive on the challenge of problem solving and ensuring that when things do go wrong, which they sometimes do, I provide the communication link and prompt resolution for our customers. Tina has rece View full profile
Becky Tootell Becky Tootell
Sales and Lettings Negotiator
35 reviews

About Becky Guiding and helping our customers to be matched with their perfect property is a very rewarding part of my role" Becky's main focus is to find the right person for our lettings and sales pro View full profile
Tash Dunkley Tash Dunkley
Buisness Administrator
5 reviews

About Tash I am pleased to be back working for a great team, whom strive to deliver exceptional customer service to both Landlords and Tenants." Tash has recently returned to Northwood Northampton after lea View full profile
Niamh Willard Niamh Willard
Property Co-ordinator
0 reviews

About Niamh I thrive in the variety of work my role involves and the responsibility of taking care of our landlords properties". Niamh joined Northwood Northampton in October and comes from an Insurance Indu View full profile
Louise Ferron Louise Ferron
Maintenance Co-ordinator
4 reviews

About Louise I am enjoying the challenge of being a key point of contact when a maintenance issue occurs and being able to work with tenants, landlords and specialist contractors". Louise has recently joined View full profile

Job vacancies

Please see a list of jobs available

Fees

http://www.northwooduk.com/estate-agents/northampton/lettings/our-fees
Last updated at 2:15 PM 17/03/2016 by Katherine Bond

Complaints Procedure

http://www.northwooduk.com/complaint-handling-procedure
Last updated at 2:15 PM 17/03/2016 by Katherine Bond

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