• Katherine Bond
    Katherine Bond
  • Tina Tonna
    Tina Tonna
  • Becky Tootell
    Becky Tootell
  • Niamh Willard
    Niamh Willard
  • Louise Ferron
    Louise Ferron
  • Zoe Morgan
    Zoe Morgan
Looking to buy, sell, rent or let in Northampton? As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call North Read full description...wood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Northwood

353 Wellingborough Road Northampton
Northamptonshire
NN1 4ER

01604607080
Oct 17,2017
Minithumbup
Louise Ferron
By: 'Arti'
Oct 17,2017
0 people found
this helpful
I have several properties that are maintained by Northwood. Recently there have been a couple of issues after an inspection and Louise has coordinated with both suppliers and tenants in an efficient and timely manor. Keep up the good work :-)...
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Comment on agent fees
Standard
Was this helpful? Yes
Oct 11,2017
Minithumbup
Louise Ferron
Louise Ferron
By: 'gareth'
Oct 11,2017
0 people found
this helpful
My sub tenant has recently been making me run around fixing things in my flat that were not faulty at time of the original let, after getting an email complaining of mould id had enough... I contacted Northwood and spoke to Louise, she kept me informed over a recent inspection and confirmed that issues raised to me by the tenant over mould in the bathroom were not down to me to resolve as this was as a direct result of the tenants wear and tear usage in the bathroom.She confirmed that she would...
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Comment on agent fees
good
Was this helpful? Yes
Oct 11,2017
Minithumbup
Louise Ferron
By: 'Lucy'
Oct 11,2017
0 people found
this helpful
I have only had dealings with Northwood's for a few months but so far the service has been excellent - Louise has been incredibly pro active and prompt with all issues....
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Was this helpful? Yes
Sep 25,2017
Minithumbup
Louise Ferron
By: 'Jonathan Yare'
Sep 25,2017
1 people found
this helpful
I can't fault the service I received from Northwood and in particular Louise. She kept me well informed contacting me daily with an update on when the work will be completed. I always felt like the issue was being dealt with seriously! If I were to experience further problems I would feel very confident on the outcome being the same....
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Was this helpful? Yes
By: Northwood Northampton
Sep 26, 2017
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Dear Jonathan Yare. We appreciate your kind comments. It is essential to us that our customers feel confident in our services; we are very pleased you feel this way. ...
Sep 25,2017
Minithumbup
Louise Ferron
By: 'Mark'
Sep 25,2017
1 people found
this helpful
Louise did a great job in swiftly resolving an urgent maintenance issue for our tenant. Well done and thank you!...
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Was this helpful? Yes
By: Northwood Northampton
Sep 26, 2017
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Dear Mark, thank you for your 5* feedback. It is very good to know that you are satisfied with the way the maintenance issue at your property was handled. It is important to us to ensure they are resolved efficiently to ensure the cost is kept to a minimum for our landlords and so our tenants aren't disrupted to much. ...
Sep 11,2017
Minithumbup
Louise Ferron
By: 'Neba'
Sep 11,2017
1 people found
this helpful
Louise Ferron is our maintenance Support agent and has been very good in updating us and following up on appointments booked with Contractors. When the maintenance contractors don't turn up for an appointment, Louise has always followed up to ensure that a re-visit is booked. She sets a good example of what agents should be doing with their tenants. We are really pleased with her support....
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Was this helpful? Yes
By: Northwood Northampton
Sep 26, 2017
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Thank you Neba for your comments. It is very important for maintenance issues to be resolved as quickly as possible for both the tenants and the landlords. Unfortunately sometimes delays or no shows are out of our control due to them being with an outsourced company. We are very pleased Louise has managed to handle your maintenance issues efficiently and resolve them for you. ...
Sep 08,2017
Minithumbup
Louise Ferron
By: 'Martyn Warsop'
Sep 08,2017
2 people found
this helpful
Have been a customer(as a landlord) for a number of years and been very impressed. Louise is relatively new to the branch but is upholding the high standards I have come to expect. I am particulary impressed with tge high level of communication: I am kept well in the picture regarding maintainence etc .I have the same tenant for many years to prior to that voids were negligable.well done ! MARTYN R WARSOP...
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Comment on agent fees
Acceptable....im mean!
Was this helpful? Yes
By: Northwood Northampton
Sep 26, 2017
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Martyn Warsop, thank you for your 5* review. All of us here at Northwood are proud to deliver such a high level of service and its rewarding to know you have received this. Thank you for your continued custom. ...
Sep 04,2017
Minithumbup
Louise Ferron
By: 'Dave GG'
Sep 04,2017
1 people found
this helpful
Louise has always been very helpful and efficient in managing the properties I let out. I would recommend this agency....
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By: Northwood Northampton
Sep 26, 2017
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Dave GG thank you for your wonderful feedback. Also, we are very pleased that you would recommend us for our services. For any successful recommendation, there is a £100 gift from Northwood, so please get recommending :) ...
Sep 04,2017
Minithumbup
Tina Tonna
By: 'Stuart'
Sep 04,2017
1 people found
this helpful
Tina worked very hard and kept me updated at all times. Tina would always be the first person to call me, even before my own solicitor or estate agent (who never called). Tina was friendly and professional, and helped to make the process as easy as possible under the circumstances....
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Northwood Northampton
Sep 26, 2017
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Thank you Stuart for your 5* review. It is important for us here to get as much information for both our buyers and vendors because it may be a stressful time for both parties and we try to ease that with being able to update you in the process. Congratulations on your new purchase and enjoy your new home. ...
Sep 04,2017
Minithumbup
Louise Ferron
Tina Tonna
By: 'Andy Cooper'
Sep 04,2017
1 people found
this helpful
In common with all the Northwood staff with whom I have had dealings during the last 5 years or so, Louise is both prompt and efficient in all her dealings. She makes my life a good deal easier in terms of managing my property....
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By: Northwood Northampton
Sep 26, 2017
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Dear Andy Cooper, Thank you for your review. We are very pleased the management of your property by Northwood is having a positive impact on you and we hope this continues. Thank you for your custom over the last 5 years. ...
Aug 30,2017
Minithumbup
Becky Tootell
Louise Ferron
By: 'Rachael'
Aug 30,2017
2 people found
this helpful
Northwood is trusted by me with everything of value that I own. I trust them with my business, I trust them with my own personal residential home, I trust them to make the right decisions when I am not available. They have always been caring, considerate, thorough and professional in the way they care for everything I have. I use them to rent out my personal homes, my business properties, and they are selling my residential address. Every member of staff contributes to a professional and ded...
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Comment on agent fees
Competitive and you get a great service for the money you pay
Was this helpful? Yes
By: Northwood Northampton
Sep 26, 2017
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Rachael, Thank you for your 5* review. We are overwhelmed with your kind words. It's lovely to see such nice feedback. It's in our best interest to ensure all of our customers are delivered service in the way you have described. Thank you for the business you have brought over the years. ...
Aug 23,2017
Minithumbup
Tina Tonna
Louise Ferron
By: 'Shahena'
Aug 23,2017
2 people found
this helpful
New to letting our home, we weren't sure what to expect, but when we ran into a couple of issues, Tina and the team at Northwood were able to step up to the plate. The help and support Tina has given us over the last few weeks has been exceptional, professional, and gratefully received. We look forward to continuing to work with Northwood for the foreseeable future....
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Comment on agent fees
competitive
Was this helpful? Yes
By: Northwood Northampton
Sep 26, 2017
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Thank you Shahena for taking the time to leave your review, we are very satisfied that any issues that became apparent were resolved in an efficient manner. Also, it's very pleasing to know you have received such good service as this is something we pride ourselves on. ...
Aug 23,2017
Minithumbup
Becky Tootell
By: 'N'
Aug 23,2017
2 people found
this helpful
I sold my house through Northwood and i couldn't have been happier with it. Becky always kept me updated with how the viewings went to how the sales process was going. I felt she was really helpful and informative, always happy to help me and I couldn't fault her work. I would definitely recommend Northwood to anyone that wanted to sell their house!...
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By: Northwood Northampton
Sep 20, 2017
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N, Thank you for taking the time to leave a review. We are very happy that the sale of your property went as smoothly as it did and we are also very pleased that you was kept up to date. ...
Aug 20,2017
Minithumbup
Katherine Bond
Tina Tonna
By: 'Clare'
Aug 20,2017
2 people found
this helpful
My experience of using the Guaranteed Rent option at Northwood has been great and they offer me a real peace of mind that my property is being well looked after. The team at Wellingborough Road branch are all very helpful and knowledgeable in what they do. My main dealings have been with Katherine, Tina and Louise and they are a pleasure to deal with. Very professional but with a friendly approach....
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Comment on agent fees
The fees are competitive but you know you are getting a quality service.
Was this helpful? Yes
By: Northwood Northampton
Sep 15, 2017
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Clare, thank you very much for your review, we appreciate your feedback. We are very pleased that our guaranteed rent scheme is working well for you, and our aim, with all of our packages is to give our landlords peace of mind. Thank you for you kind words in regards to our team. ...
Aug 17,2017
Minithumbup
Louise Ferron
By: 'Shawefix property and electrical maintenance servi'
Aug 17,2017
2 people found
this helpful
It's a pleasure to work with Louise, always polite and knows her job inside out, look forward to having more dealings with Louise and the team in future, thanks again....
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Was this helpful? Yes
By: Northwood Northampton
Sep 01, 2017
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Thank you Shawefix property and electrical maintenance servi for your comments. We value receiving feedback from all customers of ours. ...
Aug 15,2017
Minithumbup
Louise Ferron
By: 'Katie Suleiman'
Aug 15,2017
2 people found
this helpful
Great customer service very professional and communication is excellent. Louise is always very helpful and has made renting from Northwood a good experience. Thanks...
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By: Northwood Northampton
Sep 01, 2017
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Thank you Katie Suleiman for your review, your feedback is important to us. All staff at Northwood are proud to deliver excellent customer service and we are very pleased you have received this. ...
Aug 12,2017
Minithumbup
Katherine Bond
By: 'Joseph and Bridget Anyaoha'
Aug 12,2017
2 people found
this helpful
Northwood found us tenants in record time and never been late in payments. kept us well informed and looked after the property well. I highly recommend them....
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Comment on agent fees
Moderate
Was this helpful? Yes
By: Northwood Northampton
Sep 01, 2017
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Joseph and Bridget, thank you for your 5* review. It is important to us here at Northwood to find suitable tenants for all of our landlords, so they have peace of mind that their property is being respected and is making someone a wonderful home. Your feedback is much appreciated. ...
Aug 11,2017
Minithumbup
Katherine Bond
By: 'Unrivalled , professional team !'
Aug 11,2017
2 people found
this helpful
Wanted to say what fantastic service we received from Katherine and her team in Northampton when buying our home . If you are looking for a personable service where nothing seems too much trouble, look no further . We would have no hesitation in recommending the team to friends and family !...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Northwood Northampton
Sep 01, 2017
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Thank you for taking the time to leave your wonderful review. We are very appreciated of your feedback and glad you have received such a high level of service. Also, there is a gift of £100 for anyone who successfully recommends someone to us. ...
Aug 11,2017
Minithumbup
Katherine Bond
Tina Tonna
By: 'Jenny Childs'
Aug 11,2017
2 people found
this helpful
Katherine and Tina moved extremely quickly from the get-go. They acted fast to get our home on the market, and we had numerous offers within days. Although we had some hiccups along the way - due to the chain further down the line - Katherine and Tina were quick to react and guided us through the process with their expertise. From the moment we got in touch to the point of sale, they were professional, supportive and always a friendly face or voice. First-class. Strongly recommend this company....
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Comment on agent fees
Fees fair and comparable to competitors
Was this helpful? Yes
By: Northwood Northampton
Aug 15, 2017
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Jenny Childs thank you for your glowing review, it is much appreciated. It's very satisfying when an issue can be resolved and the sale process can be put back on track. Our aim is to make the selling and also the letting experience as easy and smooth as possible. ...
Aug 10,2017
Minithumbup
Katherine Bond
By: 'Beckiandtom'
Aug 10,2017
2 people found
this helpful
Fabulous efficient service from Northwood they found us the perfect tenants and housed them almost immediately for us! Would definitely recommend using an agent we wasn't sure at first but have never looked back! Katherine is so friendly and listened to our needs rather than just placing any tenants....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
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Thank you BeckiandTom for your wonderful feedback. It is important to us here at Northwood to provide a quick turnaround whilst ensuring we find the perfect tenant as no one likes the idea of their property being empty. We are very pleased that we have managed to change your views on using an agent. ...
Aug 10,2017
Minithumbup
Katherine Bond
By: 'Paul & Jayne'
Aug 10,2017
1 people found
this helpful
We dithered about whether or not to get into BTL, finally last year we took the plunge. One year on and I have to say Katherine and her team have made it a trouble free experience, finding us good tenants, and with regular inspections, keeping us informed and reassured that all is well every step of the way....
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Comment on agent fees
Agents fees were as discussed, we have not experienced any unanticipated charges.
Was this helpful? Yes
By: Northwood Northampton
Aug 15, 2017
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Paul and Jayne thank you for taking the time to leave a review. It's wonderful to know Katherine helped you into the world of rentals and that is has been a positive experience for you. ...
Aug 10,2017
Minithumbup
Katherine Bond
By: 'Lucy'
Aug 10,2017
1 people found
this helpful
My flat has been rented out with Northwoods for over 12 years and I have no desire to ever change this as Katherine has always provided high level of customer service, has excellent communication and I have never had an issue in the time my flat has been rented with them. Northwoods provide a service I believe cannot be offered elsewhere. This is also reciprocated by my tenants who also speak very highly of Katherine and Northwoods. When renting out a property you need a service that will look...
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Comment on agent fees
I find the fees low and don't even think about the fees. Plus I believe in going with a service based on the company not the costings.
Was this helpful? Yes
By: Northwood Northampton
Aug 15, 2017
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Thank you Lucy for your outstanding review. Its wonderful to see such encouraging feedback in regards to service received by Northwood. We pride ourselves on delivering excellent service so this is satisfying. ...
Aug 10,2017
Minithumbup
Katherine Bond
By: 'Charlie'
Aug 10,2017
1 people found
this helpful
Very good service from everyone in the office. Let quickly and found a good long term tenant. Could not fault their service. Would recommend Northwoods to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Aug 15, 2017
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Thank you for your 5* review Charlie, your feedback is important. We are delighted you are happy with our service. There is £100 up for grabs for a successful recommendation ...
Aug 10,2017
Minithumbup
Tina Tonna
By: 'loubella'
Aug 10,2017
1 people found
this helpful
Tina has fantastic customer service and is extremely helpful and would definitely recommend her . Tina has a wealth of knowledge about the market , so she comes highly recommend ....
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Comment on agent fees
good
Was this helpful? Yes
By: Northwood Northampton
Aug 15, 2017
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Loubella, thank you for your positive feedback. It's important for all of us here at Northwood to deliver a high level of customer service and we are very pleased you feel Tina has done this. Also, if a recommendation leads to a successful take on, then you will be gifted £100 by Northwood, so get recommending :) ...
Aug 09,2017
Minithumbup
Louise Ferron
Katherine Bond
By: 'Gill'
Aug 09,2017
2 people found
this helpful
We have never rented out property before and didn't know what to expect. Frankly Northwood has made it easy. We needed to sort out repairs and maintenance and they were there with who to contact, including chasing things up where needed. With their guaranteed rent scheme a lot of the uncertainty is taken away (so is some of the potential profit too) and as a lazy type landlord it looks like I can now let and forget....
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Comment on agent fees
You don't pay fees for individual things. Whatever the situation you get your rent. I am sure you can make more money if you do it yourself and get a great Tennant but if things don't go well this way you still get a regular income.
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
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Gill, we appreciate you taking the time to leave us a 5* review. All of us here at Northwood are pleased that we have made your first experience of renting a property out an easy one. Our guaranteed rental service is brilliant for giving landlord peace of mind with regards to their property. ...
Aug 09,2017
Minithumbup
Katherine Bond
By: 'Wonder Woman'
Aug 09,2017
2 people found
this helpful
After using Northwood for many years now I have found them to be the best agent around efficient & professional what more can you ask for. They are very helpful and always streets ahead of there rivals. A super company to deal with. And she is very Hot! and always on the ball!...
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Comment on agent fees
There fees are reasonable...
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
View all comments (1)
Thank you for your glowing review. All of us here at Northwood pride ourselves on delivering an efficient and professional service and we are very happy that you feel you have received this for the years you have been with us. A super company to deal with, we like that :) ...
Aug 09,2017
Minithumbup
Becky Tootell
By: 'Cazzy'
Aug 09,2017
2 people found
this helpful
Northwood's have been my agents for some years now and I have always had the best service with them, which makes my life so much easier. They are very helpful and always have a smile, thank you all, a great service....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
View all comments (1)
Cazzy, Thank you for your 5* review. We are pleased that the service we give allows you to live an easier life in terms of renting, that's our aim and we are glad we have achieved this for you. ...
Aug 09,2017
Minithumbup
Tina Tonna
Katherine Bond
By: 'Martin'
Aug 09,2017
2 people found
this helpful
Proffessional team who will advise and work closely to achieve best outcomes. Reliable and dedicated in what they do. Polite and helpful....
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
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Martin, thank you for your wonderful feedback. We are pleased our team efforts are noticed. We are very dedicated to what we do and we always aim to achieve everything that is asked of us. ...
Aug 08,2017
Minithumbup
Becky Tootell
By: 'Vrogers'
Aug 08,2017
2 people found
this helpful
These two ladies helped me so much finding my new home, quick and easy, no complications.smooth transaction thank you....
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Comment on agent fees
Good,
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
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Vrogers, thank you for your 5* review. We are delighted we manged to find you your new home in the time we did, without any difficulty. We all wish you luck in your new home! ...
Aug 08,2017
Minithumbup
Tina Tonna
Katherine Bond
By: 'Steve'
Aug 08,2017
2 people found
this helpful
have dealt with all the team at Northwoods from Niamh to Katherine and Tina and everyone of them has not only beeen keeping me updated at all times but always very cheerful and happy when ever the get me !!!! pkeasure to deal with !!!!!...
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Comment on agent fees
Good!!
Was this helpful? Yes
By: Northwood Northampton
Aug 10, 2017
View all comments (1)
Steve, we appreciate your complimentary review. We feel it's important to keep our landlords, tenants, vendors and purchasers up to date with any information relevant to them. ...
Areas covered
  • NN1
  • Northampton
  • NN6
  • NN2
  • NN7
  • NN3
  • NN10
  • NN4
  • NN5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £92,500
  • Max: £3,299,500

Letting
  • Min: £0
  • Max: £302,000

NALS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
90 1 54 3 13 0 13 0 16 0
Katherine Bond Katherine Bond
Director
63 reviews

About Katherine "I really enjoy giving advice to landlords on how to get the most from their property investments as well as managing the business" Katherine joined Northwood and embarked on a new career i View full profile
Tina Tonna Tina Tonna
Maintenance Coordinator
37 reviews

About Tina I thrive on the challenge of problem solving and ensuring that when things do go wrong, which they sometimes do, I provide the communication link and prompt resolution for our customers. Tina has rece View full profile
Becky Tootell Becky Tootell
Sales and Lettings Negotiator
40 reviews

About Becky Guiding and helping our customers to be matched with their perfect property is a very rewarding part of my role" Becky's main focus is to find the right person for our lettings and sales pro View full profile
Niamh Willard Niamh Willard
Property Co-ordinator
0 reviews

About Niamh I thrive in the variety of work my role involves and the responsibility of taking care of our landlords properties". Niamh joined Northwood Northampton in October and comes from an Insurance Indu View full profile
Louise Ferron Louise Ferron
Maintenance Co-ordinator
20 reviews

About Louise I am enjoying the challenge of being a key point of contact when a maintenance issue occurs and being able to work with tenants, landlords and specialist contractors". Louise has recently joined View full profile
Zoe Morgan Zoe Morgan
Business Administrator
0 reviews

About Zoe No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

http://www.northwooduk.com/estate-agents/northampton/lettings/our-fees
Last updated at 2:15 PM 17/03/2016 by Katherine Bond

Complaints Procedure

http://www.northwooduk.com/complaint-handling-procedure
Last updated at 2:15 PM 17/03/2016 by Katherine Bond

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