• Hazel Cheel
    Hazel Cheel
  • Sara Butler
    Sara Butler
  • Wendy Forster
    Wendy Forster
  • Victoria Skoyles
    Victoria Skoyles
  • Michaela Burn
    Michaela Burn
  • Samantha Ferguson
    Samantha Ferguson
  • Julia Broadley
    Julia Broadley
  • Gerry Carey
    Gerry Carey
As a leading Newcastle estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. So whether you have a specific lettings or sales question, want some honest advice, get in touch with one of the team today.
Northwood

676 West Road Newcastle upon Tyne
Tyne and Wear
NE5 2UR

0191 274 0119

Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
this helpful
North woods have recently sold one of our houses in Newcastle upon Tyne. Throughout the process we were kept up to date with regular up date of viewings and offers, the whole selling process was seamless and could not have been better. First class service.....
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Comment on agent fees
Fees are very reasonable considering the high level of service.
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Apr 12,2016
Minithumbup
By:
Apr 12,2016
0 people found
this helpful
I have used Northwood for many years for tenancy find services & also sales. I found them to be highly professional & great communicators. All staff very helpful & approachable....
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Apr 11,2016
Minithumbup
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Apr 11,2016
0 people found
this helpful
All staff, Sara, Julia, Michaela, Melissa and Paola are all very helpful, they provide a very good service, i have used them twice now to let out my property and I will be using them again, highly recommended...
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Comment on agent fees
Good
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Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
Excellent from start to finish, the agent who showed me the flat was pleasant and informative and Julia who kept in touch about progress and documents was prompt with responses and very helpful when I asked for anything. Could praise Northwood and Julia highly enough as they made moving into a new home so much less daunting than it seemed at first....
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Comment on agent fees
First time renter so nothing so compare to, I'd obviously like them to be cheaper... Who wouldn't!
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Mar 31,2016
Minithumbup
By:
Mar 31,2016
1 people found
this helpful
I had my first review with Michaela today and I was very happy. She was punctual and professional. I was asked if I had any issues or feedback which makes a huge change as many agencies don't seem interested. Thanks :-)...
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Mar 31,2016
Minithumbup
By:
Mar 31,2016
1 people found
this helpful
Felt that she was great to work with, felt my move and everything leading up to my move was so smooth thanks to MIchaela Burn, Victoria Skoyles and the team at Norhtwood. Great service and would recommend the company to anyone buying or renting a home....
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
I have found the Newcastle Northwood Team very Professional, Cooperating and Accommodating in all aspects of their approach with regards to my rental experience. What's pleasing is the prompt responses when making enquiries. I would thoroughly recommend Newcastle Northwood to any potential Tenant/Buyer....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 22,2016
Minithumbup
By:
Mar 22,2016
0 people found
this helpful
Professional and friendly and efficient service received from Northwood right from the beginning starting from the first viewing of the property, through to now dealing with repairs etc....
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Comment on agent fees
Worth it for the peace of mind of dealing with a professional letting agent
Was this helpful? Yes
Mar 22,2016
Minithumbup
By:
Mar 22,2016
0 people found
this helpful
Always friendly and helpful. Sorts any issues quickly and efficiently, whether on the phone or in person. Thoroughly professional member of the team....
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Comment on agent fees
Fees in line with most others.
Was this helpful? Yes
Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
this helpful
Very polite and professional. Could talk comfortably about any potential problems and issues with the property. Issued a repair very quick and it was completed to a high standard....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 11,2016
Minithumbup
By:
Mar 11,2016
0 people found
this helpful
Recently had my first inspection in my property Michaela was very friendly and helped me with any concerns I had. Upon returning to the office gave her feedback and I had follow up calls to renew my tenancy and have an appointment arranged for repairs. Fantastic service thank you Northwood!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
I have rented from Northwood for over 4 years. I have always found them professional and friendly, especially Michaela who is lovely and always helpful. I would recommend Northwood to tenants and landlords alike as they make sure the houses on their books are maintained to a good standard....
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Comment on agent fees
Fees are reasonable to today's market.
Was this helpful? Yes
Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
this helpful
Everyone we have dealt with at Northwood has been lovely and seem to care about any issues that have arisen with them so I can't choose just 2! In particular, Wendy, Melissa and Victoria have been really wonderful and have made the rental process, and any issues we have had, go smoothly. I'd recommend Northwood to anyone looking to rent - everyone has been accommodating....
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Comment on agent fees
I always feel that agency fees (whichever agency I go with) are too high. This is a personal opinion and not reflected towards Northwood, who really are just in line with industry norms.
Was this helpful? Yes
Dec 07,2015
Minithumbup
By:
Dec 07,2015
1 people found
this helpful
Great service, helpful and extremely friendly from start to finish. As well as very understanding with individual circumstances and work with you which is always a huge relieve. Would certainly recommend/use Northwood letting again....
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Comment on agent fees
I thought the fees were of a reasonable price and what is to be expected when renting a property.
Was this helpful? Yes
Dec 07,2015
Minithumbup
By:
Dec 07,2015
1 people found
this helpful
They always provide an excellent service and remain very professional when dealing with both tenants and landlords. Would deffinately recommend to any landlord....
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Dec 07,2015
Minithumbup
By:
Dec 07,2015
1 people found
this helpful
Worked relentlessly with my solicitors to secure the rental warm friendly staff who i would recommend to anyone.muchly appreciate all there help...
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Dec 04,2015
Minithumbup
By:
Dec 04,2015
0 people found
this helpful
I have rented from Northwood for over 5 years, they have always been great and very helpful and understanding. I would recommend them to anyone....
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Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
I have had the pleasure of providing a cleaning service to Northwood Newcastle, and their portfolio of rental and sales properties, over the last 12 months. It might be worth noting that I also provide this service to many other Estate Agents in the area. However, should I ever be in a position to move home, I would unreservedly, use Northwood Newcastle based on my working relationship with the whole team. What a positive, professional, reliable and thorough team they all are. It is rarely ...
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Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
I have used the West Rd Newcastle on Tyne branch of Northwood for letting and property maintenance for around 6 years and have found them first class. Having used other agents in the past I would heartily recommend the team at this office...
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Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
Over a five year period of letting a property owned by my brother and me, Northwood have provided us, as landlords, with a most professional service. They quickly found a tenant for our property who turned out to be utterly reliable. In relation to arranging surveys to check gas and electrical safety Northwood were on time, every time, and their charges were very cost effective. They ensured the premises were inspected regularly and communicated with us in a prompt and personable way. Their mont...
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Comment on agent fees
Entirely cost effective
Was this helpful? Yes
Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
After splitting from my long term partner, they help me find a property to rent within my budget, always very helpful, The girls at this branch have been wonderful, always friendly helpful nothing is to much trouble for them, they are a really lovely group of people, x...
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Dec 02,2015
Minithumbup
By:
Dec 02,2015
0 people found
this helpful
Top class service from a very competent and professional firm. We are very glad that we switched our Newcastle property portfolio from other agents to Northwood a number of years ago and since then we have developed a very good working relationship with Hazel and all the team. We receive accurate, timely information/reports on all properties. Speedy re-lettings when vacancies occur, and generally attention to details which is second to none. Highly recommended....
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Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
this helpful
We bought our flat in 2006 and have a had a hard time with a variety of agents and their habit of combining long void periods with poor tenants. This changed two years ago when we appointed Northwood. We initially took advantage of the guaranteed rental scheme and then moved onto a standard managed package. I have always found them to be very professional and helpful and would happily recommend them....
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Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
this helpful
I have now used this branch of Northwood for the last 5 years and yet again they have found excellent tenants, all within a few weeks of the previous tenancy expiring, and with the least amount of fuss and hassle. I certainly and wholeheartedly would recommend anyone to use their letting service and hope that our mutually beneficial relationship last for the foreseeable future. I'm most grateful to all the staff members within this office as they all do seem so sincere in their dealings....
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Comment on agent fees
The agents fees are all in line with industry standards
Was this helpful? Yes
Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
this helpful
I am a landlord and have dealt with Victoria and Paolo many times. I find them and all of their colleagues at Northwood (Newcastle) both professional and friendly. We have a good working relationship and after using other agents in the past i would not go anywhere else....
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Nov 28,2015
Minithumbup
By:
Nov 28,2015
0 people found
this helpful
Lovely people. Whenever you enter their office they are always smiling and making you feel appreciated. Very friendly and always accurate keeping their promises and going that extra mile to satisfy your needs. Highly recommended....
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Nov 28,2015
Minithumbup
By:
Nov 28,2015
0 people found
this helpful
Paolo and Victoria were very professional, helpful and courteous nothing was a problem I would definitely recommend Northwood and will definitely use again....
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Nov 28,2015
Minithumbup
By:
Nov 28,2015
0 people found
this helpful
was a tenant for nearly 5 years always very good professional serice , helped me loads on my check out big thank you Micheala x 10/10...
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Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
I have rented a property from Northwood for three months, and in this time their service has been exceptional. From the moment I viewed the property to when I moved in, the professionalism of the team has been outstanding. Having moved from a house rented from a private landlord, I have been relieved to have my queries and questions answered immediately. The team are friendly, efficient and understand the stresses and strains of moving into a new home. I would hugely recommend Northwood for...
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Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
I have been using Northwood since May 15. I have found a number of your agents to be fantastic very professional and very pacy and print in solving any issues I have had. The 2 named agents I regularly use and they have been superb. I have recommend Northeood to a number of my colleagues and friend due to the very good customer service I have had. Kind regards...
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Was this helpful? Yes
Areas covered
  • NE1
  • Newcastle Upon Tyne
  • NE2
  • NE3
  • NE4
  • NE5
  • NE6
  • NE7
  • NE8
  • NE9
  • NE10
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £10,995
  • Max: £1,700,500

Letting
  • Min: £0
  • Max: £1,700,500

NALS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 0 39 2 18 0 2 0 8 0
Hazel Cheel Hazel Cheel
Director
5 reviews

About Hazel No description set View full profile
Sara Butler Sara Butler
Operations Manager
12 reviews

About Sara No description set View full profile
Wendy Forster Wendy Forster
Lettings and Sales Negotiator
14 reviews

About Wendy No description set View full profile
Victoria Skoyles Victoria Skoyles
Lettings and Sales Negotiator
17 reviews

About Victoria No description set View full profile
Michaela Burn Michaela Burn
Property Manager
24 reviews

About Michaela No description set View full profile
Samantha Ferguson Samantha Ferguson
Lettings and Sales Negotiator
0 reviews

About Samantha No description set View full profile
Julia Broadley Julia Broadley
Apprentice
2 reviews

About Julia No description set View full profile
Gerry Carey Gerry Carey
Local Director
0 reviews

About Gerry No description set View full profile

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Fees

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Last updated at 1:54 PM 09/03/2016 by allAgents

Complaints Procedure

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Last updated at 1:54 PM 09/03/2016 by allAgents

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