“Northwood have provided an excellent service ......”
5 Star Review
Jul 15,2023
By:
'Jonathan'
Jul 15,2023
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LU2
Lettings (as a Landlord)
Postcode: LU2
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Northwood have provided an excellent service to me over a number of years.
They have looked after a property for me on a "fully managed " basis.
They are an experienced well managed team, without exception they are a pleasure to deal with.
This firm has ...
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“5 star service , Molly was very helpful and e......”
5 Star Review
Apr 09,2023
By:
'Atif'
Apr 09,2023
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU3
Lettings (as a Tenant)
Postcode: LU3
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5 star service , Molly was very helpful and explained everything very well , she did everything to ensure early check in to the property , will highly recommend Northwood, thank you team...
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“Molly was a great help...”
5 Star Review
Feb 14,2023
By:
'nicole'
Feb 14,2023
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK45
Lettings (as a Tenant)
Postcode: MK45
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Molly was a great help from start to finish.
Great communication and helped with all queries.
Lovely move to our new home...
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“Friendly, courteous, and efficient...”
5 Star Review
Jan 25,2023
By:
'Andrew'
Jan 25,2023
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU3
Lettings (as a Tenant)
Postcode: LU3
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Our property was formerly managed by a long-established family-run estate agent. We had an excellent relationship with them, so we were mortified when the owner decided to sell the business. Northwood had a hard act to follow! But they have been a worthy successor, despite ...
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“I have rent through Northwood in Luton and Mo......”
5 Star Review
Dec 19,2022
By:
'Denisa'
Dec 19,2022
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU4
Lettings (as a Tenant)
Postcode: LU4
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I have rent through Northwood in Luton and Molly has been a star ⭐️ She is so positive and polite, has helped me from day one and has been really quick and effective with everything I have required. I really thank her for the support...
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“Kira from Northwood is an absolute star! Help......”
5 Star Review
Nov 07,2022
By:
'Heva'
Nov 07,2022
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: LU3
Lettings (as a Tenant)
Rent PCM: £450
Postcode: LU3
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Kira from Northwood is an absolute star! Helped us from the start to finish with finding a property. Lovely girl and communication throughout was impeccable. Thank you so much!...
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“Molly at Northwood Luton...”
5 Star Review
Oct 28,2022
By:
'Mohammed Saddique'
Oct 28,2022
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU4
Lettings (as a Tenant)
Postcode: LU4
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I mainly dealt with Molly. Very efficient and clear with everything from the onset. Molly and the staff helped make my move as seamless as possible and continue after you've moved in....
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“A complete waste of time - non professional a......”
1 Star Review
Sep 30,2022
By:
'Saj'
Sep 30,2022
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: LU3
Lettings (Prospective customer)
Postcode: LU3
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A complete waste of time - non professional approach - will not recommend - stay away from them.
After getting all the documents they said that property is let to someone else....
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“Best estate agents in Luton...”
5 Star Review
Jul 08,2022
By:
'Mr Khan and Mrs Aqeel'
Jul 08,2022
Services: Lettings (as a Tenant)
Rent PCM: £720
Would you recommend?: Yes
Postcode: LU4
Lettings (as a Tenant)
Rent PCM: £720
Postcode: LU4
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We had been looking to rent for quite some time with no success. As soon as we met Northwood they were instantly helpful, friendly and caring. We secured a beautiful property within a week. Highly recommended and extremely fast communication always! Could not have asked ...
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“Thank you Northwood for getting my husband an......”
5 Star Review
May 12,2022
By:
'Kadina V.'
May 12,2022
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: LU3
Lettings (as a Tenant)
Rent PCM: £700
Postcode: LU3
0
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Thank you Northwood for getting my husband and I are first home. We had the pleasure of working with lovely Molly Hills who helped us understand our landlords wants and needs as well as our tenancy. She made us feel comfortable and that we were ...
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“They have booked my appointment for the prope......”
1 Star Review
May 04,2022
By:
'B jamair'
May 04,2022
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: LU4
Lettings (as a Tenant)
Rent PCM: £850
Postcode: LU4
0
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They have booked my appointment for the property to view the property, even I have shows my interest on that
Property so instead to offer the property, they issued parking ticket that why did you park at this property for the appointment so very poor ...
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“Kira, Sham and the team at Northwood, Luton h......”
5 Star Review
Sep 28,2021
By:
'Hannah'
Sep 28,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU3
Lettings (as a Tenant)
Postcode: LU3
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Kira, Sham and the team at Northwood, Luton have been so supportive and efficient with any and all of my queries. Never had an issue reaching the office and all of the staff are approachable and friendly. I never had to wait too long to ...
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“It was a great experience with Northwood rega......”
5 Star Review
Sep 17,2021
By:
'Mariyam Rasheed'
Sep 17,2021
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: LU1
Lettings (as a Tenant)
Rent PCM: £550
Postcode: LU1
0
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It was a great experience with Northwood regarding renting the flat. I am more than happy with their way of professional dealings....
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“Northwood made the process of moving a fast, ......”
5 Star Review
Sep 15,2021
By:
'Paul'
Sep 15,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU2
Lettings (as a Tenant)
Postcode: LU2
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Northwood made the process of moving a fast, painless and easy experience.
The team were very helpful and were great at keeping me in the loop....
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“Kira Jaye has been a great point of contact t......”
5 Star Review
Jan 11,2021
By:
'Riaz'
Jan 11,2021
Services: They manage our building
Would you recommend?: Yes
Postcode: LU1
They manage our building
Postcode: LU1
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Kira Jaye has been a great point of contact to have within Northwood. Very helpful and friendly and always willing to go above and beyond. Exceptional customer service. Keep up the great work!...
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“Excellent firm, professional, helpful, always......”
5 Star Review
Dec 04,2020
By:
'Samuel'
Dec 04,2020
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: LU5
Lettings (as a Tenant)
Rent PCM: £800
Postcode: LU5
0
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Excellent firm, professional, helpful, always a phone call away if you need them.
We lived in our rental property for a year and a half before buying a property and Northwood made it a pleasure from start to finish. If we ever needed them they ...
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5 Star Review
Oct 30,2019
By:
'Nelson'
Oct 30,2019
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: LU2
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: LU2
0
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We've been with Northwood for over 2 years and we couldn't be happier with the service. Everytime there was something, the answer was Quick and helpfull. If we ever go back to Luton, they will for sure be our agents....
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“I recently rented a property with Northwood a......”
5 Star Review
Oct 30,2019
By:
'Carla'
Oct 30,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU1
Lettings (as a Tenant)
Postcode: LU1
0
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I recently rented a property with Northwood and was very happy the staff are very helpful and friendly And quick to resolve any issues that appeared on the property....
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“I rented out my house through Northwood in Lu......”
5 Star Review
Oct 28,2019
By:
'Bev'
Oct 28,2019
Services: Property Management
Rent PCM: £675
Would you recommend?: Yes
Postcode: LU1
Property Management
Rent PCM: £675
Postcode: LU1
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I rented out my house through Northwood in Luton under their Guaranteed Rental Scheme because I wanted stress free renting as I've had quite a few problems with tenants in the past. I'm so pleased I did. They really do make the whole experience stress ...
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“Very professional and straightforward...”
5 Star Review
Feb 20,2019
By:
'Lydia'
Feb 20,2019
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: LU1
Lettings (as a Tenant)
Rent PCM: £550
Postcode: LU1
0
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The process for me to move into the property was very fast but professional. I would recommend Northwood to anyone who is looking to rent properties. Staff are very helpful and also welcoming....
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Comment on agent fees
The renting price and also agent’s fees for the property was very affordable for me. And the house was in such a clean state.
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5 Star Review
Feb 20,2019
By:
'Natasha'
Feb 20,2019
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: LU2
Lettings (as a Tenant)
Rent PCM: £795
Postcode: LU2
0
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All staff at Northwood have been extremely helpful. All our checks etc were done within days and everything only took a week to process. Staff couldn't have been more helpful and kept me updated every step of the way....
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“Very helpful and highly professional...”
5 Star Review
Dec 20,2018
By:
'IH'
Dec 20,2018
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: LU2
Lettings (as a Tenant)
Rent PCM: £850
Postcode: LU2
0
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Kira was a pure pleasure to deal with. Friendly, professional, helpful. Cannot recommend Northwood enough, we had the most positive experience....
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Comment on agent fees
Reasonable
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“Excellent response to any questions ....”
5 Star Review
Dec 18,2018
By:
'Barbs'
Dec 18,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU2
Lettings (as a Tenant)
Postcode: LU2
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So far i sm very happy with the service i have received from Northwood staff. They are always willing yo answer any questions and always very polite. Thank you...
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Comment on agent fees
Acceptable
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“Friendly and efficient...”
5 Star Review
Aug 09,2018
By:
'Andrew'
Aug 09,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU3
Lettings (as a Tenant)
Postcode: LU3
0
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When DWR merged with Northwood we were very apprehensive. The team at DWR were always so friendly and helpful. Plus they rated us their "Number One Tenants," so they are a hard act to follow! It's early days in our new business relationship, but it ...
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N/A
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“Excellent customer service skills...”
4 Star Review
Jul 30,2018
By:
'Lisa'
Jul 30,2018
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: LU4
Lettings (as a Tenant)
Rent PCM: £800
Postcode: LU4
0
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I would highly recommend Northwood Estate agents to friends and family. They made my experience stress free, and able to find a new home for me and my son - whose amazed still since moving in.
Just want to say a big thank you....
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Comment on agent fees
Good
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5 Star Review
Jul 26,2018
By:
'Samra'
Jul 26,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU2
Lettings (as a Tenant)
Postcode: LU2
0
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We've been extremely lucky in having Ola as the person that has been dealing with us. She has been extremely helpful and has been really enthusiastic throughout the whole process. I definitely recommend this estate agent. Thank you....
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5 Star Review
Jul 24,2018
By:
'Elmira'
Jul 24,2018
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: LU1
Lettings (as a Tenant)
Rent PCM: £850
Postcode: LU1
0
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I was pleasantly surprised to see the variety of choices and informative website of the agency. It was a pleasure to communicate with very professional staff, such as Kira, who knows her job very well. I would recommend Northwood and agent Kira to all my ...
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Comment on agent fees
Fee matches quality
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“Benefits Discrimination...”
1 Star Review
May 17,2018
By:
'Maza80'
May 17,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: LU1
Lettings (Prospective customer)
Postcode: LU1
0
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I cannot remember who my partner and i spoke with, she had blond hair, we were told we needed to be earning 2.5 times the annual rent to be accepted, or we would need 1 maybe 2 guarantours, my partner is disabled and i care for him, we ...
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Comment on agent fees
I dont agree with agency fees full stop, as if the rents for luton aren't high enough anyway!
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“Keira - Simply "Excellent"....”
5 Star Review
Mar 30,2018
By:
'Jay'
Mar 30,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LU49
Lettings (as a Landlord)
Postcode: LU49
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As a landlord of many years I have worked with many letting companies and agents.
Keira was excellent. She provided very timely replies and was able to communicate clearly and effectively. She dealt with teathing problems diplomatically and fairely.
Feedback was always given with prospective ...
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Comment on agent fees
Acceptable but would expect a better preferatual rate for loyal customers and low service requirements. Perhaps adopt a refundable no claims discount fee set up. Whereby landlords get refunded an amount for low agent service usage. To encourage landlords to maintain properties.
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“All staff where very helpful in arranging the rental...”
5 Star Review
Mar 23,2018
By:
'Godhania'
Mar 23,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LU4
Lettings (as a Landlord)
Postcode: LU4
0
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During the process of letting the agent where very helpful.
They checked the tenants, making sure that they where correct for the property....
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