• claim your profile
    Ela Kuna
  • claim your profile
    Del Birch (?)
  • claim your profile
    Jo
  • upload your photo
    martyn snape
  • claim your profile
    Jacqui La vita
  • claim your profile
    Jo / Ela Kuna
  • claim your profile
    Kira Reader
  • claim your profile
    Lauren Hamilton
  • claim your profile
    Lauren jade
As a leading Luton estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. So whether you have a specific lettings or sales question, want some honest advice or are ready to "go for it", get in touch with one of the team today.
Northwood

42-44 Wellington Street Luton
Bedfordshire
LU1 2QH

01582 412141

Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
So far so good can't not complain if there has been an issue it hasn't taken yourself long at all to sort the issue or issues out....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Both Ela and Kira were incredibly helpful and courteous in assisting me in relocating within Luton and made what could have been a very uncomfortable experience quite pleasant....
read full review
Comment on agent fees
The administration fees, whilst a necessary evil, were no more onerous than comparable fees from other agencies and were commensurate with the high quality of service received.
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Kira Reader was nice towards me and my wife with the way she attend to us the moment we walked into the northwood office, her customer service is 100% am really happy work with her any time and any day....
read full review
Comment on agent fees
They are absolutely great Agent that you can every dream of,the fees is not bad at all.
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
Excellent team, always polite, friendly and professional. Ela you are a star! Dell you rock! It's been a pleasure! All the best!...
read full review
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
Excellent team, always polite, friendly and professional. Ela you are a star! Dell you rock! It's been a pleasure! All the best!...
read full review
Was this helpful? Yes
Sep 13,2015
Minithumbup
By:
Sep 13,2015
1 people found
this helpful
The agent took on my deceased mothers flat, and managed it for the family. We had complete peace of mind while they were managing it. They carried out their duties in a professional manner at all times....
read full review
Comment on agent fees
We paid the top fee for looking after the flat, and it was worth having complete peace of mind.
Was this helpful? Yes
Sep 05,2015
Minithumbup
By:
Sep 05,2015
2 people found
this helpful
I have let my property with Northwood Luton for a couple of years now and am very pleased with the service. I use the guaranteed rent system and this suits me. I don't have to pay any fees and get a set amount each month, so I know what to expect. Northwood find suitable, reputable tenants, I have had the same tenants for the whole time I have let my property so far. Northwood are always helpful and notify me of any issues, which I respond to promptly. I researched a few agents and chose N...
read full review
Was this helpful? Yes
Sep 03,2015
Minithumbup
By:
Sep 03,2015
2 people found
this helpful
I have been using Northwood for a few years now and find them to be friendly and efficient in letting out my properties. They always ensure that I have very good tenants in the properties and let me know straight away if there are any issues that require sorting using their best contacts to make sure that these are dealt with as quickly as possible. They are also very good with the advise they offer on various issues and I am very happy to be working with such a great team of people who care abo...
read full review
Was this helpful? Yes
Aug 30,2015
Minithumbup
By:
Aug 30,2015
0 people found
this helpful
Fully managed the property and have found good tenant, they have given correct advise, have sourced good cost effective furniture. Very professional, friendly and take the time to talk out any concerns. Trust them and their advise. Have peace of mind....
read full review
Comment on agent fees
No issues with agent fee, reasonable
Was this helpful? Yes
Aug 28,2015
Minithumbup
By:
Aug 28,2015
1 people found
this helpful
I have been using Northwood for a number of years to rent out my properties and have always found them extremely helpful, knowledgeable and fair in their dealings. They always contact me if and when anything needs sorting out and are always able to offer options to resolve any issues that are suitable and fair to both myself and the tenant. I know I can always contact them if I have any queries or concerns and will be helped by their cheerful and friendly team. I would and have recommended them ...
read full review
Comment on agent fees
I use the Platinum Scheme which gives me peace of mind to know my rent will always be covered.
Was this helpful? Yes
Aug 28,2015
Minithumbup
By:
Aug 28,2015
0 people found
this helpful
I have been involved with the selling of a number of properties in last couple of years with Northwood, Luton. On each occasion the whole team of always been helpful and act in a very profession manner. I am impressed with the service and would recommend them....
read full review
Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
1 people found
this helpful
Overall the service is excellent and I would highly recommend Northwood. The truly value their customers and are always extremely helpful, friendly and professional....
read full review
Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
All agents I dealt with were very helpful from the outset. I was given all information about how to go about renting with Northwood, nothing was left out. The viewing took a while because of difficulties arranging with tenants but was promised first view and this is what happened. We had no problems arranging our moving in date, which was later than originally suggested. I felt the staff at the branch were nothing but courteous, friendly and professional. Brilliant. I hope to be a Tennant with t...
read full review
Was this helpful? Yes
Aug 25,2015
Minithumbup
By:
Aug 25,2015
2 people found
this helpful
A fantastic team, J. La Vita and her team are always very polite and professional, any issues I have had were dealt with straight away and in short I cannot praise them enough. Having dealt with other agents in the area I can honestly say Northwood are hands down the best....
read full review
Comment on agent fees
A fantastic team, J. La Vita and her team are always very polite and professional, any issues I have had were dealt with straight away and in short I cannot praise them enough. Having dealt with other agents in the area I can honestly say Northwood are hands down the best.
Was this helpful? Yes
Aug 25,2015
Minithumbup
By:
Aug 25,2015
2 people found
this helpful
The agent was always polite and caring. Always explained what was happening and replied honestly to any questions asked. I always had feed back as necessary. My current situation is very difficult and hence I have not been able to visit the branch as I would have liked but the agent was very supported and communication was always readily available....
read full review
Comment on agent fees
no problem
Was this helpful? Yes
Aug 25,2015
Minithumbup
By:
Aug 25,2015
0 people found
this helpful
I have been with Northwood for several years and from a landlords prospective my properties have been fully let with a minimal amount of disturbance from Northwood i.e. I have only been contacted when absolutely necessary. Northwood have in many instances successfully resolved issues with the tenants and my property without my prior knowledge. I have always found the staff to be courteous and professional....
read full review
Was this helpful? Yes
Aug 24,2015
Minithumbup
By:
Aug 24,2015
1 people found
this helpful
The team at Northwood, Luton have been great. They have been attentive and helpful throughout my dealings with them. The staff are very friendly and welcoming. The only slightly negative feedback is that they don't always return calls as arranged and need to be chased up. Other than that, brilliant team°Å¸ËœÅ ...
read full review
Was this helpful? Yes
Aug 24,2015
Minithumbup
By:
Aug 24,2015
1 people found
this helpful
I found Northwood and agents to be a very open, helpful. I also found that compared to other estate agents they were always available to be spoken to. The aforementioned agents are pleasant and understanding people and a testament to Northwood . They are the best estate agents that i have dealt with and i would recommend them to other people....
read full review
Was this helpful? Yes
Aug 24,2015
Minithumbup
By:
Aug 24,2015
1 people found
this helpful
We have been on the guaranteed rent deal for about 5 years with Northwood Luton. We have found them to be very easy to get on with in all aspects . Del is honest and up front as well as professional . All his staff are friendly and helpful . To start with we found the guaranteed rent scheme a little costly but as time has gone on we feel things have turned out good for us - the tenant did not pay the rent and had to be evicted and taken to court . Northwood payed all the costs and also put new c...
read full review
Was this helpful? Yes
Aug 24,2015
Minithumbup
By:
Aug 24,2015
1 people found
this helpful
My experience with Northwood in Luton was fantastic,the customer service provided by the staff was faultless. They were always available to answer any queries....
read full review
Was this helpful? Yes
Aug 24,2015
Minithumbup
By:
Aug 24,2015
1 people found
this helpful
There are many reasons why I gave my property to Northwood for lettings is their accurate and good management skills. They always kept me informed of any changes and regular inspections of my property I always receive my rent on time which is very important for any landlords. I have recommended Northwood to my friends and family and I am very happy to do business with them....
read full review
Was this helpful? Yes
Aug 23,2015
Minithumbup
By:
Aug 23,2015
1 people found
this helpful
I have been dealing with Northwood Luton and especially the manager Del since year 2008; they always provide me with an exceptional customer service and excellent customer care. I will not change them for any other agency. I am always satisfied and happy with their service....
read full review
Was this helpful? Yes
Aug 23,2015
Minithumbup
By:
Aug 23,2015
1 people found
this helpful
I found Northwood Estate Agent to be very helpful and understanding,i also found them to be readily available to talk to. I found the aforementioned agents to be easy to talk and pleaseant people who represent northwood very well. I think that Northwood are the best estate agents that i have dealt with and would recommend them to others....
read full review
Was this helpful? Yes
Aug 22,2015
Minithumbup
By:
Aug 22,2015
0 people found
this helpful
Excellent customer service.The staff were vood in explaning everything and the whole process was very quick .was very quick in sending plumber when we had some plumbing issues.will highly recommend...
read full review
Was this helpful? Yes
Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
I have been renting my property through Northwood for the past few years. I have rented throug agency before and I had a very bad experience. Northwood is great, I love everyone Jacqui is always very nice and helpful, Martyn always deals with my problem straight away, he is always very polite and nice as well. I hope I will never have to use another agent. Thank you very much for your hard work...
read full review
Was this helpful? Yes
Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
We just rented the house with Northwood, they are all very helpful and professional. The checks were completed very quickly and all maintenance done as requested. I would highly recommend Northwood to all tenants....
read full review
Was this helpful? Yes
Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
I basically want to say that i am pleased with firstly the service and greeting that i initially received when i arrived at the branch. Ela was very professional and attentive to my needs and showed me various propertys that was available to my needs and reqirements. She also took tome out to exlpain the smallest of details and make sure that i was happy with everything. Dell the manager was more then happy to assist me when things went wrong with the flat ie plumbing. He was very attentive to a...
read full review
Was this helpful? Yes
Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
I have been renting my property through Northwood for the past few years. I have rented throug agency before and I had a very bad experience. Northwood is great, I love everyone Jacqui is always very nice and helpful, Martyn always deals with my problem straight away, he is always very polite and nice as well. I hope I will never have to use another agent. Thank you for your hard work....
read full review
Was this helpful? Yes
Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
i recently was struggling to find a house in the right area we found our house with northwoods who were very honest and open with the state of property etc del personally got us back for a viewing before everything signed off him and the lady in the office were very helpful considering we was in a rush to get the property as we had to move from our house which was being sold in all honesty I would not use anyone other estate agents in luton or Dunstable as they are all sharks...
read full review
Was this helpful? Yes
Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
I had moved from one agency over to this one after being recommended by a friend. He assured me that I would have a far better experience with Northwood than I did my previous agency (they caused a lot of hassle). Northwood exceeded my expectations. They made the moving in process easy and were very friendly throughout my tenancy. Whenever I had an issue, Northwood dealt with it quickly. I would highly recommend them to anyone looking to rent within Luton....
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£205,000
  • Max: Β£205,000

Letting
  • Min: Β£0
  • Max: Β£0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 30 1 2 0 1 0 5 0
Ela Kuna - upload your photo Ela Kuna
32 reviews

About Ela No description set View full profile
Del Birch (?) - upload your photo Del Birch (?)
23 reviews

About Del No description set View full profile
Jo  - upload your photo Jo
6 reviews

About Jo No description set View full profile
martyn snape - no image available martyn snape
Sales Negotiator
6 reviews

About martyn No description set View full profile
Jacqui La vita - upload your photo Jacqui La vita
14 reviews

About Jacqui No description set View full profile
Jo / Ela Kuna  - upload your photo Jo / Ela Kuna
1 reviews

About Jo / Ela Kuna No description set View full profile
Kira Reader - upload your photo Kira Reader
2 reviews

About Kira No description set View full profile
Lauren Hamilton - upload your photo Lauren Hamilton
0 reviews

About Lauren No description set View full profile
Lauren jade - upload your photo Lauren jade
1 reviews

About Lauren No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 4:10 PM 10/04/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:10 PM 10/04/2015 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



.