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    Ellie-may
  • Ruth  Ledson
    Ruth Ledson
  • Joanne Smith
    Joanne Smith
  • Ellie Ealey
    Ellie Ealey
  • Mark Nesbit
    Mark Nesbit
  • Emma Canavan
    Emma Canavan
  • Peter Bellamy
    Peter Bellamy
  • Tracey Hughes
    Tracey Hughes
  • Matthew Bellamy
    Matthew Bellamy
  • Louise Hyland
    Louise Hyland
  • Julie Bellamy
    Julie Bellamy
  • Joanne Smith
    Joanne Smith
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    Anna Elwill
  • Fran Burke
    Fran Burke
  • Amelia Buckham
    Amelia Buckham
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    Kathy Gowland
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    Kathy gowland
Looking to buy, sell, rent or let in Liverpool? Then look no further, we are Liverpool’s Proper Property People! As a leading Liverpool estate agent, we're a professional team of local, friendly experts who are passionate about property. Being based in West Derby our sales team have an extensive knowledge of this area and the surrounding areas of Aintree, Fazakerley, Walton, Croxteth, Norris Green, Stockbridge Village, Kirkby, Clubmoor, Stoneycroft, Old Swan, Knotty Ash, Bowring Park, Huyton Read full description..., Roby and Prescot. Our team is genuinely committed to guiding you through the process of buying and selling a propery, so no matter what your situation our team in West Derby will be happy to help you. Our lettings property professionals provide a full range of services to met the needs of all landlords who decide to let their property for many different reasons, including homeowners looking to rent out their property, sellers who can't sell and need to move (accidental landlord) or an investment landlord. We offer a full range of property management and lettings schemes but we are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. As lettings experts we cover the whole of Liverpool including sought after city centre districts such as Princes Dock, Commercial, Central, Ropewalks, Queen's Dock and Riverside. We also cover the ever popular suburbs in the south of the city, including Princes Park, Sefton Park, Childwall, Aigburth, Mossley Hill, Allerton, Woolton, Garston, Grassendale, Hunts Cross and Halewood. With vast experience and knowledge of the whole of Liverpool property market, you can be assured that the service you receive is unparalleled.
Northwood

15 - 17 West Derby Village Liverpool
Merseyside
L12 5HJ

0151 256 1035
Website not available

Properties for sale
Properties for rent
Jan 21,2018
Minithumbup
Joanne Smith
By: 'jt developments'
Jan 21,2018
0 people found
this helpful
The most professional estate agents in west derby in my experience, particular thanks to jo ,a credit to her profession...
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Comment on agent fees
fees on a par with other agents
Was this helpful? Yes
Jan 18,2018
Minithumbup
Kathy gowland
By: 'P'
Jan 18,2018
0 people found
this helpful
I have recently purchased a property through Northwood in West Derby, I have dealt with Kathy Gowland from start to finish and she is a credit to the business she kept me informed all the way through the sale and went out her way to make sure I received a 1st class service I also dealt with Ellie-May who is also another helpful member of the team ....I would definitely recommend Northwood and found all of the team very helpful and a pleasure to deal with Thank you...
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Was this helpful? Yes
Jan 18,2018
Minithumbup
Joanne Smith
By: 'Lynsey'
Jan 18,2018
0 people found
this helpful
I have just recently rented my property out through Northwood in West Derby. Joanne came out to visit me back in October and explained how their guranteed rent scheme worked. Its gives me peace of mind knowing that the property will be looked after by them and that I will never miss out on a rental payments. Hassle free from start to finish....
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Was this helpful? Yes
Jan 18,2018
Minithumbup
Ellie Ealey
By: 'Colin Liver Electrical Ltd'
Jan 18,2018
0 people found
this helpful
As an Electrical Contractor I carry out Electrical maintenance for many Property Maintenance and Management Companies. I have found Northwood Properties to be a very reputable company. Maintenance manager Ellie Ealey is very organized and efficient she gets the balance right between managing tenants and landlords needs and expectations whilst facilitating contractors such as myself to carry out works required. I wouldn't hesitate to recommend both Northwood Properties and Ellie Ealey to an...
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Comment on agent fees
Na
Was this helpful? Yes
Jan 18,2018
Minithumbup
Ruth Ledson
Joanne Smith
By: 'Annmarie'
Jan 18,2018
0 people found
this helpful
Northwood Estates Agents made selling my house an easy process and stress- free, from the house being valued by Joanne Smith through to all the staff in the office to change in contracts. I`ve had a good experience with staff and I would gladly use Northwood Estates Agents in the future....
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Comment on agent fees
their fees are reasonable
Was this helpful? Yes
Jan 17,2018
Minithumbup
Ellie Ealey
By: 'David S'
Jan 17,2018
1 people found
this helpful
So I contacted Northwood as a prospective landlord seeing as they are local and an ever popular agent in my area... After submitting an online query via their contact form, the team were quickly in touch to understand my needs and see if they could be of service. Just a few weeks later my property has a tenant in place, whilst using agents is not always something I understand people wish to do when letting, for me this experience has been a breeze. Whilst giving me peace of mind around accoun...
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Was this helpful? Yes
Jan 17,2018
Minithumbup
Ellie Ealey
Mark Nesbit
By: 'Lisa'
Jan 17,2018
0 people found
this helpful
I have dealt with Ellie and Mark for requests and enquires over the last few months whilst the agency let's my property to a tennant and both have been very good at getting information back to me promptly and efficiently. I have used the company for the last year and been very pleased with the service levels. So far, so good!!...
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Comment on agent fees
At the moment I would say they are reasonable.
Was this helpful? Yes
Jan 16,2018
Minithumbup
Joanne Smith
By: 'Bethen'
Jan 16,2018
0 people found
this helpful
I have been viewing houses with Joanne recently and it was refreshing having viewed quite a few with other agents how informative and knowledgeable Joanne was about each property I viewed. I have now completed on a property with Nothwood and the service I received had been excellent....
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Comment on agent fees
N/a
Was this helpful? Yes
Jan 16,2018
Minithumbup
Ellie-may
By: 'Tina'
Jan 16,2018
0 people found
this helpful
I have found this agent amazing, keep you up to date on a regular basis. Ellie-may is fab! Christina Beckwith...
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Was this helpful? Yes
Jan 15,2018
Minithumbup
By: 'Lin J'
Jan 15,2018
0 people found
this helpful
Dealt with Northwood on a recent letting. I have found them to be very helpful (especially Ellie Ealey and Ellie May) when dealing with references and employer refs! Ellie Ealey has kept in touch to ensure everything going ok for me (much appreciated!) So far so good! Thanks...
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Comment on agent fees
Average
Was this helpful? Yes
Jan 13,2018
Minithumbup
Ellie Ealey
By: 'TF'
Jan 13,2018
0 people found
this helpful
Just like to thank Ellie Ealey for making my recent move so easy, very professional lady who couldn't do enough to help me out, great communication from the outset, a pleasure to deal with from start to finish. Thanks Ellie...
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Was this helpful? Yes
Oct 24,2017
Minithumbup
Ellie Ealey
By: 'Nancy (Hull)'
Oct 24,2017
0 people found
this helpful
It has been a pleasure working with Ellie Ealey. Always replies fast, always communicates the issues and keeps me posted. I have peace of mind working with this lady to 5 star from me....
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Comment on agent fees
Great - get moneys worth & peace of mind.
Was this helpful? Yes
Aug 04,2017
Minithumbup
Joanne Smith
By: 'Robert spear'
Aug 04,2017
0 people found
this helpful
Good communication an responded well to any problems did not have to worry about items being delt with very good...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2017
Minithumbup
Joanne Smith
By: 'Alex'
Aug 04,2017
0 people found
this helpful
Joanne is professional and caring, with great knowledge of the business. She was very positive and enthusiastic about my house and made me feel secure in the knowledge that she would give the selling process her utmost attention....
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Comment on agent fees
good value compared with other agents.
Was this helpful? Yes
Aug 04,2017
Minithumbup
By: 'Russmaster'
Aug 04,2017
0 people found
this helpful
All the staff at the west Derby branch are really professional and particular to detail. I would highly recommend. Great team....
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Comment on agent fees
Good
Was this helpful? Yes
May 09,2017
Minithumbup
Joanne Smith
Ruth Ledson
By: 'Elizabeth'
May 09,2017
0 people found
this helpful
I have recently sold my house in west derby, and just wanted to thank the staff Joanne Ruth and Emma for all there help, they kept me regularly informed with the property sale which me and my husband were very happy with quickly and very efficient. kind regards Irene Kilroe...
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Comment on agent fees
I was satisfied the sale went through nice and quickly.
Was this helpful? Yes
Apr 26,2017
Minithumbup
Mark Nesbit
Ellie Ealey
By: 'AMM'
Apr 26,2017
0 people found
this helpful
All Northwood staff have been fantastic to me. My property has been rented by them and they are now selling it for me too. I was torn with the individual reviews as it's a bit unfair. Please don't overlook the 'back office' staff as they are extremely helpful too....
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Was this helpful? Yes
Jan 18,2017
Minithumbup
Kathy gowland
By: 'Jo Clark'
Jan 18,2017
0 people found
this helpful
I spoke to Kathy when querying a letting I was interested in. She was very helpful and gave excellent advice in something I was unsure of and have never done before. I'll definitely come to northwood again!...
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Was this helpful? Yes
Dec 22,2016
Minithumbup
Ruth Ledson
Fran Burke
By: 'Tomasz & Wioletta'
Dec 22,2016
0 people found
this helpful
We have been a tenants with Northwood for over a year and the staff, particularly Ruth, Fran and Mark, have been extremely helpful throughout the course of ours tenancy. Very nice and very friendly staff who look after their tenants. A great experience and I would definitely recommend Northwood to my friends and family...
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Was this helpful? Yes
Dec 15,2016
Minithumbup
Joanne Smith
By: 'George'
Dec 15,2016
0 people found
this helpful
Fast efficient and friendly,all the staff are helpful and welcoming,made me feel completely at ease dealing with the sale of my house, thanks a lot george....
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Comment on agent fees
Little high ?
Was this helpful? Yes
Dec 15,2016
Minithumbup
Amelia Buckham
By: 'DAMIAN MCGUINNESS'
Dec 15,2016
0 people found
this helpful
We have been purchasing a property that has taken sevral months to complete due to legal issues. Amelia has been very persisant and I am sure The issues may not of been resolved without her input...
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Was this helpful? Yes
Dec 09,2016
Minithumbup
Kathy Gowland
By: 'Molly'
Dec 09,2016
1 people found
this helpful
Professional service from Kathy, such a credit to Northwood. Would recommend to anyone! Returned calls several times to arrange a viewing and update me of other properties.great service....
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Was this helpful? Yes
Dec 06,2016
Minithumbup
Joanne Smith
By: 'Billy'
Dec 06,2016
0 people found
this helpful
Jo was excellent, very professional in all her conversations with me. She recommended the property and arranged a viewing directly within minutes of leaving a previous viewing. Well that was it the house was perfect. Thanks Jo...
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Was this helpful? Yes
Dec 02,2016
Minithumbup
Ruth Ledson
Joanne Smith
By: 'DEE'
Dec 02,2016
0 people found
this helpful
From the initial meeting and all the the sale of our home we experienced no troubles or worries Joanne cane to do the evaluation and wads there when the key exchange took place Super service and just a small aside the house went on the market on Monday and sold on the Saturday ! Well done Joanne and team, Ruth Emma and Abbie thank you all DEE...
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Comment on agent fees
Felt a little high for 5 days work but what service!
Was this helpful? Yes
Dec 02,2016
Minithumbup
Fran Burke
Fran Burke
By: 'Rebecca'
Dec 02,2016
0 people found
this helpful
Fran helped us view and select our property which we lived in for 12 months. She was always so friendly, helpful and informative. Thanks for all of your help Fran, much appreciated!...
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Comment on agent fees
Fee's were slightly higher than other letting agents.
Was this helpful? Yes
Nov 30,2016
Minithumbup
Emma Canavan
By: 'Craig rooney'
Nov 30,2016
0 people found
this helpful
I'm very happy with Emma and northwood we wanted to rent our first house and they have been very quick and helpful. We were always kept up to speed so we knew what was happening which made the process a lot less stressful....
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Comment on agent fees
Agents fees are very fair.
Was this helpful? Yes
Nov 22,2016
Minithumbup
Ruth Ledson
By: 'Jack'
Nov 22,2016
0 people found
this helpful
I have been dealing with Ruth at Northwood UK, for a number of years now. She goes above and beyond to rectify any maintenance issue and always strives to ensure the best outcome for tenant, landlord and contractor. Would highly recommend....
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Was this helpful? Yes
Nov 21,2016
Minithumbup
Ruth Ledson
By: 'Lisa'
Nov 21,2016
0 people found
this helpful
Recently new to letting my property and have limited knowledge of the process at this stage and very impressed with my service from Ruth. Very prompt to reply and very clear and thorough with the answers. She is very professional and friendly and nothing seems too much trouble. I feel confident that my property will be in good hands....
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Was this helpful? Yes
Nov 09,2016
Minithumbup
Amelia Buckham
By: 'Mrs Farley'
Nov 09,2016
0 people found
this helpful
I have just sold a property and found Northwood to be very professional, friendly and made the selling of my property easier than I thought would be possible. I wouldn't hesitate to recommend them....
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Comment on agent fees
The agents fees were reasonable but I did think that would have already included vat
Was this helpful? Yes
Jun 13,2016
Minithumbup
By: 'Cheryle'
Jun 13,2016
0 people found
this helpful
It was my first time using Northwood, their customer service was very good, staff were friendly and professional and kept me upto date with the sale of my property. I would defiantly recommend them....
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Comment on agent fees
good
Was this helpful? Yes
Areas covered
  • L12
  • Liverpool North
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£58,000
  • Max: Β£200,000

Letting
  • Min: Β£0
  • Max: Β£0

NALS TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
46 1 51 5 31 0 14 0 31 1
Ellie-may  - upload your photo Ellie-may
2 reviews

About Ellie-may No description set View full profile
Ruth  Ledson Ruth Ledson
Office Manager
31 reviews

About Ruth I joined Northwood in January 2007 as an administrator and I have worked my way through promotion to the position of Branch Manager. Over the 9 years that I have been with Northwood I have accumulated View full profile
Joanne Smith Joanne Smith
New Business Manager
10 reviews

About Joanne I have worked in the property sector as a senior professional, including branch manager, at well known high street estate agency chains for 20 years and consequently I have a huge breadth of experienc View full profile
Ellie Ealey Ellie Ealey
Apprentice (Administrator)
6 reviews

About Ellie No description set View full profile
Mark Nesbit Mark Nesbit
Senior Administrator
20 reviews

About Mark I joined Northwood in February 2008 as an apprentice and have combined formal training with on the job support to develop my skills in business and administration. I offer valuable back office support View full profile
Emma Canavan Emma Canavan
Negotiator
16 reviews

About Emma I joined Northwood as an apprentice in March 2010 and through my training completed NVQ L2 in Business and Administration and Customer Service. My hard work and endeavour has enabled me to progress to View full profile
Peter Bellamy Peter Bellamy
Director
20 reviews

About Peter No description set View full profile
Tracey Hughes Tracey Hughes
Negotiator
1 reviews

About Tracey No description set View full profile
Matthew Bellamy Matthew Bellamy
Administrator
3 reviews

About Matthew I have worked part-time for Northwood, usually between university term-times, for the last 4 years. My role is varied and I help out where there is a demand; this can change on a daily basis. I handle View full profile
Louise Hyland Louise Hyland
Negotiator
11 reviews

About Louise No description set View full profile
Julie Bellamy Julie Bellamy
Director and Company Secretary
4 reviews

About Julie I worked in the private and corporate finance sector for 25 years, employed as a bank manager for a leading high street branch and team leader in corporate centre banking, before joining Northwood to View full profile
Joanne Smith Joanne Smith
Office Manager
6 reviews

About Joanne No description set View full profile
Anna Elwill - no image available Anna Elwill
Assistant Negotiator (part-time)
0 reviews

About Anna No description set View full profile
Fran Burke Fran Burke
Portfolio and Maintenance Co-ordinator
7 reviews

About Fran I started working for Northwood in June 2011 as a viewing Clerk, a job which I undertook for 4 years. This gave me a really good understanding of NorthwoodÂ’s property portfolio which has helped me View full profile
Amelia Buckham Amelia Buckham
Negotiator
6 reviews

About Amelia I joined Northwood in October 2015 with two years previous estate and letting agency experience Γ‚β€˜under my belt.Â’ I am a highly customer focused individual with a personable and friendly approa View full profile
Kathy Gowland  - no image available Kathy Gowland
Negotiator
1 reviews

About Kathy No description set View full profile
Kathy gowland - upload your photo Kathy gowland
2 reviews

About Kathy No description set View full profile

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Fees

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Last updated at 9:48 AM 17/01/2018 by Ellie-may Johnston

Complaints Procedure

No procedure set.
Last updated at 9:48 AM 17/01/2018 by Ellie-may Johnston

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