• Ruth  Ledson
    Ruth Ledson
  • Joanne Smith
    Joanne Smith
  • Ellie Ealey
    Ellie Ealey
  • Mark Nesbit
    Mark Nesbit
  • Emma Canavan
    Emma Canavan
  • Peter Bellamy
    Peter Bellamy
  • Matthew Bellamy
    Matthew Bellamy
  • Julie Bellamy
    Julie Bellamy
  • Fran Burke
    Fran Burke
  • Amelia Buckham
    Amelia Buckham
  • claim your profile
    Kathy
  • claim your profile
    Kathy gowland
Looking to buy, sell, rent or let in Liverpool? Then look no further, we are Liverpool’s Proper Property People! As a leading Liverpool estate agent, we're a professional team of local, friendly experts who are passionate about property. Being based in West Derby our sales team have an extensive knowledge of this area and the surrounding areas of Aintree, Fazakerley, Walton, Croxteth, Norris Green, Stockbridge Village, Kirkby, Clubmoor, Stoneycroft, Old Swan, Knotty Ash, Bowring Park, Huyton Read full description..., Roby and Prescot. Our team is genuinely committed to guiding you through the process of buying and selling a propery, so no matter what your situation our team in West Derby will be happy to help you. Our lettings property professionals provide a full range of services to met the needs of all landlords who decide to let their property for many different reasons, including homeowners looking to rent out their property, sellers who can't sell and need to move (accidental landlord) or an investment landlord. We offer a full range of property management and lettings schemes but we are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. As lettings experts we cover the whole of Liverpool including sought after city centre districts such as Princes Dock, Commercial, Central, Ropewalks, Queen's Dock and Riverside. We also cover the ever popular suburbs in the south of the city, including Princes Park, Sefton Park, Childwall, Aigburth, Mossley Hill, Allerton, Woolton, Garston, Grassendale, Hunts Cross and Halewood. With vast experience and knowledge of the whole of Liverpool property market, you can be assured that the service you receive is unparalleled.
Northwood

15 - 17 West Derby Village Liverpool
Merseyside
L12 5HJ

0151 256 1035
Aug 04,2017
Minithumbup
Joanne Smith
By: 'Robert spear'
Aug 04,2017
0 people found
this helpful
Good communication an responded well to any problems did not have to worry about items being delt with very good...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2017
Minithumbup
Joanne Smith
By: 'Alex'
Aug 04,2017
0 people found
this helpful
Joanne is professional and caring, with great knowledge of the business. She was very positive and enthusiastic about my house and made me feel secure in the knowledge that she would give the selling process her utmost attention....
read full review
Comment on agent fees
good value compared with other agents.
Was this helpful? Yes
Aug 04,2017
Minithumbup
By: 'Russmaster'
Aug 04,2017
0 people found
this helpful
All the staff at the west Derby branch are really professional and particular to detail. I would highly recommend. Great team....
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 11,2017
Minithumbup
Joanne Smith
By: 'ged and lynn'
May 11,2017
0 people found
this helpful
we would recommend using northwood to buy or sell a property.the staff were helpful an professional. they work well together as a team. they kept us up to date on the progress of our sale even when we were frustrated with the time it took with the solicitors they continued to push on our behalf. thanks to you all in the west derby branch....
read full review
Was this helpful? Yes
May 09,2017
Minithumbup
Joanne Smith
Ruth Ledson
By: 'Elizabeth'
May 09,2017
0 people found
this helpful
I have recently sold my house in west derby, and just wanted to thank the staff Joanne Ruth and Emma for all there help, they kept me regularly informed with the property sale which me and my husband were very happy with quickly and very efficient. kind regards Irene Kilroe...
read full review
Comment on agent fees
I was satisfied the sale went through nice and quickly.
Was this helpful? Yes
Apr 26,2017
Minithumbup
Mark Nesbit
Ellie Ealey
By: 'AMM'
Apr 26,2017
0 people found
this helpful
All Northwood staff have been fantastic to me. My property has been rented by them and they are now selling it for me too. I was torn with the individual reviews as it's a bit unfair. Please don't overlook the 'back office' staff as they are extremely helpful too....
read full review
Was this helpful? Yes
Jan 18,2017
Minithumbup
Kathy gowland
By: 'Jo Clark'
Jan 18,2017
0 people found
this helpful
I spoke to Kathy when querying a letting I was interested in. She was very helpful and gave excellent advice in something I was unsure of and have never done before. I'll definitely come to northwood again!...
read full review
Was this helpful? Yes
Dec 22,2016
Minithumbup
Ruth Ledson
Fran Burke
By: 'Tomasz & Wioletta'
Dec 22,2016
0 people found
this helpful
We have been a tenants with Northwood for over a year and the staff, particularly Ruth, Fran and Mark, have been extremely helpful throughout the course of ours tenancy. Very nice and very friendly staff who look after their tenants. A great experience and I would definitely recommend Northwood to my friends and family...
read full review
Was this helpful? Yes
Dec 15,2016
Minithumbup
Joanne Smith
By: 'George'
Dec 15,2016
0 people found
this helpful
Fast efficient and friendly,all the staff are helpful and welcoming,made me feel completely at ease dealing with the sale of my house, thanks a lot george....
read full review
Comment on agent fees
Little high ?
Was this helpful? Yes
Dec 15,2016
Minithumbup
Amelia Buckham
By: 'DAMIAN MCGUINNESS'
Dec 15,2016
0 people found
this helpful
We have been purchasing a property that has taken sevral months to complete due to legal issues. Amelia has been very persisant and I am sure The issues may not of been resolved without her input...
read full review
Was this helpful? Yes
Dec 09,2016
Minithumbup
Kathy
By: 'Molly'
Dec 09,2016
1 people found
this helpful
Professional service from Kathy, such a credit to Northwood. Would recommend to anyone! Returned calls several times to arrange a viewing and update me of other properties.great service....
read full review
Was this helpful? Yes
Dec 06,2016
Minithumbup
Joanne Smith
By: 'Billy'
Dec 06,2016
0 people found
this helpful
Jo was excellent, very professional in all her conversations with me. She recommended the property and arranged a viewing directly within minutes of leaving a previous viewing. Well that was it the house was perfect. Thanks Jo...
read full review
Was this helpful? Yes
Dec 02,2016
Minithumbup
Ruth Ledson
Joanne Smith
By: 'DEE'
Dec 02,2016
0 people found
this helpful
From the initial meeting and all the the sale of our home we experienced no troubles or worries Joanne cane to do the evaluation and wads there when the key exchange took place Super service and just a small aside the house went on the market on Monday and sold on the Saturday ! Well done Joanne and team, Ruth Emma and Abbie thank you all DEE...
read full review
Comment on agent fees
Felt a little high for 5 days work but what service!
Was this helpful? Yes
Dec 02,2016
Minithumbup
Fran Burke
Fran Burke
By: 'Rebecca'
Dec 02,2016
0 people found
this helpful
Fran helped us view and select our property which we lived in for 12 months. She was always so friendly, helpful and informative. Thanks for all of your help Fran, much appreciated!...
read full review
Comment on agent fees
Fee's were slightly higher than other letting agents.
Was this helpful? Yes
Nov 30,2016
Minithumbup
Emma Canavan
By: 'Craig rooney'
Nov 30,2016
0 people found
this helpful
I'm very happy with Emma and northwood we wanted to rent our first house and they have been very quick and helpful. We were always kept up to speed so we knew what was happening which made the process a lot less stressful....
read full review
Comment on agent fees
Agents fees are very fair.
Was this helpful? Yes
Nov 22,2016
Minithumbup
Ruth Ledson
By: 'Jack'
Nov 22,2016
0 people found
this helpful
I have been dealing with Ruth at Northwood UK, for a number of years now. She goes above and beyond to rectify any maintenance issue and always strives to ensure the best outcome for tenant, landlord and contractor. Would highly recommend....
read full review
Was this helpful? Yes
Nov 21,2016
Minithumbup
Ruth Ledson
By: 'Lisa'
Nov 21,2016
0 people found
this helpful
Recently new to letting my property and have limited knowledge of the process at this stage and very impressed with my service from Ruth. Very prompt to reply and very clear and thorough with the answers. She is very professional and friendly and nothing seems too much trouble. I feel confident that my property will be in good hands....
read full review
Was this helpful? Yes
Nov 09,2016
Minithumbup
Amelia Buckham
By: 'Mrs Farley'
Nov 09,2016
0 people found
this helpful
I have just sold a property and found Northwood to be very professional, friendly and made the selling of my property easier than I thought would be possible. I wouldn't hesitate to recommend them....
read full review
Comment on agent fees
The agents fees were reasonable but I did think that would have already included vat
Was this helpful? Yes
Jun 13,2016
Minithumbup
By: 'Cheryle'
Jun 13,2016
0 people found
this helpful
It was my first time using Northwood, their customer service was very good, staff were friendly and professional and kept me upto date with the sale of my property. I would defiantly recommend them....
read full review
Comment on agent fees
good
Was this helpful? Yes
Apr 11,2016
Minithumbup
Ruth Ledson
Emma Canavan
By: 'Very Helpful. Great Company'
Apr 11,2016
0 people found
this helpful
I have recently moved using Northwood and I can honestly say they have been fantastic. They have kept myself & partner up to date on all aspects of the move & they have been very prompt with moving us in due to ourselves needed a quick move. The staff have been very helpful over the phone & in person & have been able to solve any queries we have had. I highly recommended Northwood as a letting company. They have great staff & are a pleasure to deal with. Thanks for all your h...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 01,2016
Minithumbup
Emma Canavan
By: 'Kate'
Feb 01,2016
0 people found
this helpful
Not one to usually go to the level of praising customer service but for this lady I definitely would any day! Made me feel very welcome instantly with a big smile, gave me all the help I could need and more. Great listener and has super knowledge of customer service. I couldn't of asked for a better service!! This lovely lady is a great role model and gave me the best support and advice. Thank you once again Emma! Was a pleasure xx...
read full review
Comment on agent fees
11/10 Fantastic service.
Was this helpful? Yes
Jan 26,2016
Minithumbup
By: 'Mrs M'
Jan 26,2016
0 people found
this helpful
Northwood have just sold my property for me. They were very helpful and committed to selling the property. The property had been up for sale with another estate agent in the area who caused nothing but problems for me. Cheryle reassured me that Northwood would do their best to sell the property which they did. The staff that I spoke to in the West Derby branch were so friendly and helpful and would also like to mention 'Tracey' who kept me up to date with the sale. I would highly recommend them ...
read full review
Comment on agent fees
The fees match other agents so good
Was this helpful? Yes
Jan 23,2016
Minithumbup
Amelia Buckham
By: 'Scott'
Jan 23,2016
0 people found
this helpful
I have just completed the purchase of a property through Northwood. I was helped through the sale by Amelia and she was fantastic through out. Amelia would always make time in order to help and make sure that I was happy with everything. I was not pressured like I have been at other estate agents and Amelia really was really informative which made the sale a lot easier as I was a first time buyer....
read full review
Was this helpful? Yes
Jan 18,2016
Minithumbup
By: 'fiona'
Jan 18,2016
0 people found
this helpful
Northwood did a fantastic job at selling my mum's property. Cheryle from the Westderby branch was very professional, knowledgeable and friendly. She dealt with all our queries in quick time and provided good honest advice. All the staff at the office were polite and very quick on the ball with getting in touch for viewings or feedback. I have dealt with few estate agents in the past, these have showed to be the best with competitive rates. I would definately use Northwood again....
read full review
Was this helpful? Yes
Jan 16,2016
Minithumbup
By: 'Nicki Eccles'
Jan 16,2016
0 people found
this helpful
Cheryle was extremely helpful during initial valuation process, she listened, and explained the process, costs and benefits. Cheryl's was also very straightforward, she did not try hard sell, which made us feel at ease. This was the main reason we chose to sell with Northwood. Northwood were able to sell very quickly for us, and were always extremely helpful and prompt throughout....
read full review
Was this helpful? Yes
Dec 21,2015
Minithumbup
By: 'Maggie'
Dec 21,2015
0 people found
this helpful
Throughout my interactions Cheryle was flexible and helpful. Regularly giving formal and informal advice on issues relevant to both first timer and experienced landlords alike. Clear and concise with information given, making the process smooth and hassle free, I found her approachable and friendly attitude confidence inspiring knowing my property was under good management. I would reccomend Northwood, and particularly Cheryle, to anyone contemplating becoming a landlord or tenant....
read full review
Comment on agent fees
As per general average.
Was this helpful? Yes
Dec 18,2015
Minithumbup
By: 'Kieran Madden'
Dec 18,2015
0 people found
this helpful
It was my first time using Northwood and the customer service was excellent and Sharon was a big help, I would happy recommend Northwood to anyone who is looking for renting a property....
read full review
Was this helpful? Yes
Dec 16,2015
Minithumbup
Ruth Ledson
By: 'Halil & Shenel'
Dec 16,2015
0 people found
this helpful
We rented a property for 2 years and half, during this period all maintenance jobs were arranged on time, all calls and emails were replied on time. All staff of Northwood Lettings Liverpool, incl. South office are very professional, always ready to help and make tenants happy. Never ever had an issue with them. And finally deposit was returned in full. Highly recommend to every future tenant. Thank you very much to everyone - Ruth, Mark, Layla, Emma, Fran, Tracy and Louise!...
read full review
Was this helpful? Yes
Nov 27,2015
Minithumbup
Amelia Buckham
By: 'Mark Jones'
Nov 27,2015
0 people found
this helpful
Amelia was very friendly and helpful when going through my purchase of my property. I would recommend her and would happily use her again if I was to buy another property. Thanks for all your help....
read full review
Was this helpful? Yes
Nov 27,2015
Minithumbup
By: 'natalie and macie'
Nov 27,2015
0 people found
this helpful
Thankyou cheryl for absolutly everything you have 1 million percent gone out of your way to help us in every way you could i coulnt reccomend you more to anyone xxxxx...
read full review
Was this helpful? Yes
Areas covered
  • L12
  • L1, L2, L3, L4, L5, L6
  • L7, L8, L9, L10, L11, L12
  • L13, L14, L15, L16, L17, L18
  • L19, L20, L21, L22, L23, L24
  • L25, L26, L27, L28, L29, L30
  • L31, L32, L33, L34, L35, L36
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£58,000
  • Max: Β£200,000

Letting
  • Min: Β£0
  • Max: Β£0

NALS TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
40 1 46 5 29 0 12 0 30 1
Ruth  Ledson Ruth Ledson
Office Manager
29 reviews

About Ruth I joined Northwood in January 2007 as an administrator and I have worked my way through promotion to the position of Branch Manager. Over the 9 years that I have been with Northwood I have accumulated View full profile
Joanne Smith Joanne Smith
New Business Manager
7 reviews

About Joanne I have worked in the property sector as a senior professional, including branch manager, at well known high street estate agency chains for 20 years and consequently I have a huge breadth of experienc View full profile
Ellie Ealey Ellie Ealey
Apprentice (Administrator)
1 reviews

About Ellie No description set View full profile
Mark Nesbit Mark Nesbit
Senior Administrator
18 reviews

About Mark I joined Northwood in February 2008 as an apprentice and have combined formal training with on the job support to develop my skills in business and administration. I offer valuable back office support View full profile
Emma Canavan Emma Canavan
Negotiator
16 reviews

About Emma I joined Northwood as an apprentice in March 2010 and through my training completed NVQ L2 in Business and Administration and Customer Service. My hard work and endeavour has enabled me to progress to View full profile
Peter Bellamy Peter Bellamy
Director
20 reviews

About Peter No description set View full profile
Matthew Bellamy Matthew Bellamy
Administrator
3 reviews

About Matthew I have worked part-time for Northwood, usually between university term-times, for the last 4 years. My role is varied and I help out where there is a demand; this can change on a daily basis. I handle View full profile
Julie Bellamy Julie Bellamy
Director and Company Secretary
4 reviews

About Julie I worked in the private and corporate finance sector for 25 years, employed as a bank manager for a leading high street branch and team leader in corporate centre banking, before joining Northwood to View full profile
Fran Burke Fran Burke
Portfolio and Maintenance Co-ordinator
6 reviews

About Fran I started working for Northwood in June 2011 as a viewing Clerk, a job which I undertook for 4 years. This gave me a really good understanding of NorthwoodÂ’s property portfolio which has helped me View full profile
Amelia Buckham Amelia Buckham
Negotiator
6 reviews

About Amelia I joined Northwood in October 2015 with two years previous estate and letting agency experience Γ‚β€˜under my belt.Â’ I am a highly customer focused individual with a personable and friendly approa View full profile
Kathy  - upload your photo Kathy
1 reviews

About Kathy No description set View full profile
Kathy gowland - upload your photo Kathy gowland
1 reviews

About Kathy No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 2:15 PM 07/07/2016 by Matthew Bellamy

Complaints Procedure

No procedure set.
Last updated at 2:15 PM 07/07/2016 by Matthew Bellamy

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property