• claim your profile
    Ellie-May Johnston
  • Rachel Yeo
    Rachel Yeo
  • Carol Ryder
    Carol Ryder
  • Ruth  Ledson
    Ruth Ledson
  • Joanne Smith
    Joanne Smith
  • Ellie Ealey
    Ellie Ealey
  • Mark Nesbit
    Mark Nesbit
  • Emma Canavan
    Emma Canavan
  • Peter Bellamy
    Peter Bellamy
  • Matthew Bellamy
    Matthew Bellamy
  • Julie Bellamy
    Julie Bellamy
  • Joanne Smith
    Joanne Smith
  • Fran Burke
    Fran Burke
  • Kathy Gowland
    Kathy Gowland
Looking to buy, sell, rent or let in Liverpool? Then look no further, we are Liverpool’s Proper Property People! As a leading Liverpool estate agent, we're a professional team of local, friendly experts who are passionate about property. Being based in West Derby our sales team have an extensive knowledge of this area and the surrounding areas of Aintree, Fazakerley, Walton, Croxteth, Norris Green, Stockbridge Village, Kirkby, Clubmoor, Stoneycroft, Old Swan, Knotty Ash, Bowring Park, Huyton Read full description..., Roby and Prescot. Our team is genuinely committed to guiding you through the process of buying and selling a propery, so no matter what your situation our team in West Derby will be happy to help you. Our lettings property professionals provide a full range of services to met the needs of all landlords who decide to let their property for many different reasons, including homeowners looking to rent out their property, sellers who can't sell and need to move (accidental landlord) or an investment landlord. We offer a full range of property management and lettings schemes but we are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. As lettings experts we cover the whole of Liverpool including sought after city centre districts such as Princes Dock, Commercial, Central, Ropewalks, Queen's Dock and Riverside. We also cover the ever popular suburbs in the south of the city, including Princes Park, Sefton Park, Childwall, Aigburth, Mossley Hill, Allerton, Woolton, Garston, Grassendale, Hunts Cross and Halewood. With vast experience and knowledge of the whole of Liverpool property market, you can be assured that the service you receive is unparalleled.
Northwood

15 - 17 West Derby Village Liverpool
Merseyside
L12 5HJ

0151 256 1035
Website not available

Properties for Sale
Properties to Rent

Feb 21,2018
Minithumbup
Ellie-May Johnston
Emma Canavan
By: 'Mr Russell'
Feb 21,2018
0 people found
this helpful
Hi, I have been with Northwood for many years.I have always had a good service with them from day one. Hopefully this will continue successfully. Best wishes for the future. Mr Russell....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
Feb 20,2018
Minithumbup
Ellie Ealey
By: 'Big Help project'
Feb 20,2018
0 people found
this helpful
Big thanks to Ellie Ealey and colleagues for a really friendly and professional service sorting our corporate mortgage. We set Ellie a very tight deadline and the service we received exceeded our expectations. She responded to our detailed questions really quickly and helped us throughout the whole process....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 16,2018
Minithumbup
Ellie-May Johnston
Mark Nesbit
By: 'Renee'
Feb 16,2018
0 people found
this helpful
Ellie-May has been very friendly and helpful during the process of purchasing a property with them. She has been professional in her dealings with us. Thank you....
read full review
Comment on agent fees
We have only dealt with them in relation to a purchase so there have not been any Agent's fees.
Was this helpful? Yes
Feb 12,2018
Minithumbup
Ellie Ealey
By: 'Kirsty D'
Feb 12,2018
0 people found
this helpful
I recently applied to rent a 3 bedroom property through Northwood. Ellie was extremely helpful and quick to deal with everything. She kept me informed of the progress with my application and I was accepted for the property within 4 days. I would definitely recommend Northwood....
read full review
Was this helpful? Yes
Jan 23,2018
Minithumbup
Fran Burke
Ellie-May Johnston
By: 'JM'
Jan 23,2018
0 people found
this helpful
My first solo property was through Northwood. Whilst the property itself was questionable and needs some attention, the overall experience was enjoyable. Fran was great on a personal and professional level and Ellie-May was always there to help with any queries or complaints....
read full review
Was this helpful? Yes
Jan 13,2018
Minithumbup
Ruth Ledson
Mark Nesbit
By: 'Victoria Lamb'
Jan 13,2018
0 people found
this helpful
Ruth is always quick to communicate any issues or news and replies to me emails very quickly. She was my main point of contact when I set up my agreement initially and made the process easy for me. I have a couple of transaction issues over the past year which Mark has sorted out very quickly each time. Generally very happy with Northwood....
read full review
Was this helpful? Yes
Dec 02,2016
Minithumbup
Mark Nesbit
By: 'Kath'
Dec 02,2016
0 people found
this helpful
Mark was extremely helpful and professional. Explained everything and made process very easy. Spent time to make sure I was happy with everything. Kath Ritson...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 21,2016
Minithumbup
Emma Canavan
By: 'Finola'
Nov 21,2016
0 people found
this helpful
I rented a property with Northwood this year for 6 months. Emma showed us around the property and helped us with filling out forms and arranging documents. The team was very polite and understanding with any issues we had. Thank you!...
read full review
Was this helpful? Yes
May 18,2016
Minithumbup
By: 'Helen'
May 18,2016
0 people found
this helpful
I used Northwood to sell my property recently. I found them to be very good and the staff were very helpful. I generally dealt with Cheryl and Tracey throughout my sale and found they were very professional and communicated well....
read full review
Comment on agent fees
Agents fees were in line with others in the area.
Was this helpful? Yes
Aug 27,2015
Minithumbup
By: 'Mrs W'
Aug 27,2015
1 people found
this helpful
Northwood have been very professional and it has been easy to deal with them in the letting of our property. I wanted to mention...
read full review
Was this helpful? Yes
Aug 22,2015
Minithumbup
Ruth Ledson
By: 'Beech'
Aug 22,2015
0 people found
this helpful
I would recommend this agency....
read full review
Was this helpful? Yes
Aug 20,2015
Minithumbup
By: 'Jonathan Annan'
Aug 20,2015
0 people found
this helpful
During the period that I have been associated with Cheryle in relations to arranging the lettings contract of the named property, I observed an attitude of professionalism and honesty throughout the whole process. Furthermore I received support with regards to finding a contractor to do some work on the property to bring it up to speed. I found dealings with the contractor also very pleasant - thanks to Cheryle....
read full review
Was this helpful? Yes
Aug 13,2015
Minithumbup
By: 'paul'
Aug 13,2015
0 people found
this helpful
Layla was very helpful and professional when I had some maintenance issues that were sorted quickly, good letting agents would recommend as registration was quick and easy and fees reasonable....
read full review
Was this helpful? Yes
Aug 06,2015
Minithumbup
Mark Nesbit
By: 'S Greenhalgh'
Aug 06,2015
2 people found
this helpful
Northwood property lettings expedited my references and documentation in a timely manner, the staff were helpful and are responsive to my ongoing requests....
read full review
Was this helpful? Yes
Areas covered
  • L1 - 21
  • Liverpool North
  • L24 - L28
  • L29
  • L31
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£58,000
  • Max: Β£200,000

Letting
  • Min: Β£0
  • Max: Β£0

NALS TPOS DPS SAGEagent Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
50 1 54 5 31 0 15 0 32 2
Ellie-May Johnston Ellie-May Johnston
4 reviews

About Ellie-May No description set View full profile
Rachel Yeo Rachel Yeo
2 reviews

About Rachel No description set View full profile
Carol Ryder Carol Ryder
0 reviews

About Carol No description set View full profile
Ruth  Ledson Ruth Ledson
Office Manager
31 reviews

About Ruth I joined Northwood in January 2007 as an administrator and I have worked my way through promotion to the position of Branch Manager. Over the 9 years that I have been with Northwood I have accumulated View full profile
Joanne Smith Joanne Smith
New Business Manager
10 reviews

About Joanne I have worked in the property sector as a senior professional, including branch manager, at well known high street estate agency chains for 20 years and consequently I have a huge breadth of experienc View full profile
Ellie Ealey Ellie Ealey
Apprentice (Administrator)
9 reviews

About Ellie No description set View full profile
Mark Nesbit Mark Nesbit
Senior Administrator
22 reviews

About Mark I joined Northwood in February 2008 as an apprentice and have combined formal training with on the job support to develop my skills in business and administration. I offer valuable back office support View full profile
Emma Canavan Emma Canavan
Negotiator
17 reviews

About Emma I joined Northwood as an apprentice in March 2010 and through my training completed NVQ L2 in Business and Administration and Customer Service. My hard work and endeavour has enabled me to progress to View full profile
Peter Bellamy Peter Bellamy
Director
21 reviews

About Peter No description set View full profile
Matthew Bellamy Matthew Bellamy
Administrator
3 reviews

About Matthew I have worked part-time for Northwood, usually between university term-times, for the last 4 years. My role is varied and I help out where there is a demand; this can change on a daily basis. I handle View full profile
Julie Bellamy Julie Bellamy
Director and Company Secretary
5 reviews

About Julie I worked in the private and corporate finance sector for 25 years, employed as a bank manager for a leading high street branch and team leader in corporate centre banking, before joining Northwood to View full profile
Joanne Smith Joanne Smith
Office Manager
6 reviews

About Joanne No description set View full profile
Fran Burke Fran Burke
Portfolio and Maintenance Co-ordinator
8 reviews

About Fran I started working for Northwood in June 2011 as a viewing Clerk, a job which I undertook for 4 years. This gave me a really good understanding of NorthwoodÂ’s property portfolio which has helped me View full profile
Kathy Gowland Kathy Gowland
Negotiator
1 reviews

About Kathy No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

We have a range of lettings and estate agency services. For more information please follow this link https://www.northwooduk.com/branches/liverpool-estate-agents
Last updated at 11:59 AM 21/02/2018 by Mark Nesbit

Complaints Procedure

We have a standard procedure for handling complaints which is as follows:

1. Making a complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Branch Manager. Your complaint will be acknowledged within 3 working days. The branch will conduct a full and thorough investigation and a full written response will be sent within 15 working days.

2. If you remain dissatisfied
If you feel the matter remains unresolved you should write to the Director at the relevant Northwood office explaining why you are unhappy with the response. The Director will conduct a comprehensive review of your complaint and will give a final viewpoint in writing within 10 working days.

3. Independent redress
In the unlikely event that you are still dissatisfied then you may refer the matter to the Property Ombudsman

4. What next?
You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 11:59 AM 21/02/2018 by Mark Nesbit

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property