Looking to buy, sell, rent or let in Liverpool? Then look no further, we are Liverpool’s Proper Property People! As a leading Liverpool estate agent, we're a professional team of local, friendly experts who are passionate about property. Being based in West Derby our sales team have an extensive knowledge of this area and the surrounding areas of Aintree, Fazakerley, Walton, Croxteth, Norris Green, Stockbridge Village, Kirkby, Clubmoor, Stoneycroft, Old Swan, Knotty Ash, Bowring Park, Hu Read full description...yton, Roby and Prescot. Our team is genuinely committed to guiding you through the process of buying and selling a propery, so no matter what your situation our team in West Derby will be happy to help you. Our lettings property professionals provide a full range of services to met the needs of all landlords who decide to let their property for many different reasons, including homeowners looking to rent out their property, sellers who can't sell and need to move (accidental landlord) or an investment landlord. We offer a full range of property management and lettings schemes but we are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. As lettings experts we cover the whole of Liverpool including sought after city centre districts such as Princes Dock, Commercial, Central, Ropewalks, Queen's Dock and Riverside. We also cover the ever popular suburbs in the south of the city, including Princes Park, Sefton Park, Childwall, Aigburth, Mossley Hill, Allerton, Woolton, Garston, Grassendale, Hunts Cross and Halewood. With vast experience and knowledge of the whole of Liverpool property market, you can be assured that the service you receive is unparalleled.
Northwood

15 - 17 West Derby Village Liverpool
Merseyside
L12 5HJ

0151 256 1035
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Properties for Sale
Properties to Rent

Feb 21,2018
Minithumbup
By: 'Mr Russell'
Feb 21,2018
1 people found
this helpful
Hi, I have been with Northwood for many years.I have always had a good service with them from day one. Hopefully this will continue successfully. Best wishes for the future. Mr Russell....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Maria strong
Feb 28, 2018
View all comments (1)
Ellie-may is s delightful young lady who always sounds happy and sincere she never forgets your name . I have every confidence that she will find me my next home . ...
Feb 20,2018
Minithumbup
By: 'Big Help project'
Feb 20,2018
0 people found
this helpful
Big thanks to Ellie Ealey and colleagues for a really friendly and professional service sorting our corporate mortgage. We set Ellie a very tight deadline and the service we received exceeded our expectations. She responded to our detailed questions really quickly and helped us throughout ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'Renee'
Feb 16,2018
0 people found
this helpful
Ellie-May has been very friendly and helpful during the process of purchasing a property with them. She has been professional in her dealings with us. Thank you....
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Comment on agent fees
We have only dealt with them in relation to a purchase so there have not been any Agent's fees.
Was this helpful? Yes
Feb 12,2018
Minithumbup
By: 'Kirsty D'
Feb 12,2018
0 people found
this helpful
I recently applied to rent a 3 bedroom property through Northwood. Ellie was extremely helpful and quick to deal with everything. She kept me informed of the progress with my application and I was accepted for the property within 4 days. I would definitely recommend Northwood....
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Jan 23,2018
Minithumbup
By: 'JM'
Jan 23,2018
0 people found
this helpful
My first solo property was through Northwood. Whilst the property itself was questionable and needs some attention, the overall experience was enjoyable. Fran was great on a personal and professional level and Ellie-May was always there to help with any queries or complaints....
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Was this helpful? Yes
Jan 13,2018
Minithumbup
By: 'Victoria Lamb'
Jan 13,2018
0 people found
this helpful
Ruth is always quick to communicate any issues or news and replies to me emails very quickly. She was my main point of contact when I set up my agreement initially and made the process easy for me. I have a couple of transaction issues ...
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Dec 02,2016
Minithumbup
By: 'Kath'
Dec 02,2016
0 people found
this helpful
Mark was extremely helpful and professional. Explained everything and made process very easy. Spent time to make sure I was happy with everything. Kath Ritson...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 21,2016
Minithumbup
By: 'Finola'
Nov 21,2016
0 people found
this helpful
I rented a property with Northwood this year for 6 months. Emma showed us around the property and helped us with filling out forms and arranging documents. The team was very polite and understanding with any issues we had. Thank you!...
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Was this helpful? Yes
May 18,2016
Minithumbup
By: 'Helen'
May 18,2016
0 people found
this helpful
I used Northwood to sell my property recently. I found them to be very good and the staff were very helpful. I generally dealt with Cheryl and Tracey throughout my sale and found they were very professional and communicated well....
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Comment on agent fees
Agents fees were in line with others in the area.
Was this helpful? Yes
Aug 27,2015
Minithumbup
By: 'Mrs W'
Aug 27,2015
1 people found
this helpful
Northwood have been very professional and it has been easy to deal with them in the letting of our property. I wanted to mention...
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Aug 22,2015
Minithumbup
By: 'Beech'
Aug 22,2015
0 people found
this helpful
I would recommend this agency....
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Aug 20,2015
Minithumbup
By: 'Jonathan Annan'
Aug 20,2015
0 people found
this helpful
During the period that I have been associated with Cheryle in relations to arranging the lettings contract of the named property, I observed an attitude of professionalism and honesty throughout the whole process. Furthermore I received support with regards to finding a contractor to do ...
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Aug 13,2015
Minithumbup
By: 'paul'
Aug 13,2015
0 people found
this helpful
Layla was very helpful and professional when I had some maintenance issues that were sorted quickly, good letting agents would recommend as registration was quick and easy and fees reasonable....
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Was this helpful? Yes
Aug 06,2015
Minithumbup
By: 'S Greenhalgh'
Aug 06,2015
2 people found
this helpful
Northwood property lettings expedited my references and documentation in a timely manner, the staff were helpful and are responsive to my ongoing requests....
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Was this helpful? Yes
Areas covered
  • L1
  • Liverpool North
  • L2
  • L24
  • L25
  • L26
  • L27
  • L28
  • L29
  • L31
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£58,000
  • Max: Β£200,000

Letting
  • Min: Β£0
  • Max: Β£0

NALS TPOS DPS SAGEagent Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
51 1 54 5 33 1 15 0 33 2

Fees

We have a range of lettings and estate agency services. For more information please follow this link https://www.northwooduk.com/branches/liverpool-estate-agents
Last updated at 2:57 PM 22/02/2018 by Mark Nesbit

Complaints Procedure

We have a standard procedure for handling complaints which is as follows:

1. Making a complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Branch Manager. Your complaint will be acknowledged within 3 working days. The branch will conduct a full and thorough investigation and a full written response will be sent within 15 working days.

2. If you remain dissatisfied
If you feel the matter remains unresolved you should write to the Director at the relevant Northwood office explaining why you are unhappy with the response. The Director will conduct a comprehensive review of your complaint and will give a final viewpoint in writing within 10 working days.

3. Independent redress
In the unlikely event that you are still dissatisfied then you may refer the matter to the Property Ombudsman

4. What next?
You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 2:57 PM 22/02/2018 by Mark Nesbit

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Branch - Liverpool North, Liverpool, L12