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    Ellie-May Johnston
  • Rachel Yeo
    Rachel Yeo
  • Carol Ryder
    Carol Ryder
  • Ruth  Ledson
    Ruth Ledson
  • Joanne Smith
    Joanne Smith
  • Ellie Ealey
    Ellie Ealey
  • Mark Nesbit
    Mark Nesbit
  • Emma Canavan
    Emma Canavan
  • Peter Bellamy
    Peter Bellamy
  • Matthew Bellamy
    Matthew Bellamy
  • Julie Bellamy
    Julie Bellamy
  • Joanne Smith
    Joanne Smith
  • Fran Burke
    Fran Burke
  • Kathy Gowland
    Kathy Gowland
Looking to buy, sell, rent or let in Liverpool? Then look no further, we are Liverpool’s Proper Property People! As a leading Liverpool estate agent, we're a professional team of local, friendly experts who are passionate about property. Being based in West Derby our sales team have an extensive knowledge of this area and the surrounding areas of Aintree, Fazakerley, Walton, Croxteth, Norris Green, Stockbridge Village, Kirkby, Clubmoor, Stoneycroft, Old Swan, Knotty Ash, Bowring Park, Huyton Read full description..., Roby and Prescot. Our team is genuinely committed to guiding you through the process of buying and selling a propery, so no matter what your situation our team in West Derby will be happy to help you. Our lettings property professionals provide a full range of services to met the needs of all landlords who decide to let their property for many different reasons, including homeowners looking to rent out their property, sellers who can't sell and need to move (accidental landlord) or an investment landlord. We offer a full range of property management and lettings schemes but we are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. As lettings experts we cover the whole of Liverpool including sought after city centre districts such as Princes Dock, Commercial, Central, Ropewalks, Queen's Dock and Riverside. We also cover the ever popular suburbs in the south of the city, including Princes Park, Sefton Park, Childwall, Aigburth, Mossley Hill, Allerton, Woolton, Garston, Grassendale, Hunts Cross and Halewood. With vast experience and knowledge of the whole of Liverpool property market, you can be assured that the service you receive is unparalleled.
Northwood

15 - 17 West Derby Village Liverpool
Merseyside
L12 5HJ

0151 256 1035
Website not available

Properties for Sale
Properties to Rent

Feb 15,2018
Minithumbdown
By: 'Disappointed buyer'
Feb 15,2018
0 people found
this helpful
Can't remember the name of the male staff member I spoke to. Very friendly when I spoke to him on Friday 9 Feb. Wasn't able to answer my query and promised to call me back on Monday 12th. Still waiting!...
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Was this helpful? Yes
Aug 20,2015
Minithumbdown
Mark Nesbit
By: 'bjorn'
Aug 20,2015
0 people found
this helpful
- on first appointment to view property forgot keys - we were interested but it took multiple emails and phonecalls to become tenants, although we were the only candidates - multiple issues with house: no deep clean, garden unkept, gutter overflowing... these issues should have been sorted before renting out the house - did not communicate details about gas/electricity/water, such as for ex that there was a PAYG meter...
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Was this helpful? Yes
Areas covered
  • L1
  • Liverpool North
  • L2
  • L24
  • L25
  • L26
  • L27
  • L28
  • L29
  • L31
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £58,000
  • Max: £200,000

Letting
  • Min: £0
  • Max: £0

NALS TPOS DPS SAGEagent Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
50 1 54 5 31 0 15 0 32 2
Ellie-May Johnston Ellie-May Johnston
4 reviews

About Ellie-May No description set View full profile
Rachel Yeo Rachel Yeo
2 reviews

About Rachel No description set View full profile
Carol Ryder Carol Ryder
0 reviews

About Carol No description set View full profile
Ruth  Ledson Ruth Ledson
Office Manager
31 reviews

About Ruth I joined Northwood in January 2007 as an administrator and I have worked my way through promotion to the position of Branch Manager. Over the 9 years that I have been with Northwood I have accumulated View full profile
Joanne Smith Joanne Smith
New Business Manager
10 reviews

About Joanne I have worked in the property sector as a senior professional, including branch manager, at well known high street estate agency chains for 20 years and consequently I have a huge breadth of experienc View full profile
Ellie Ealey Ellie Ealey
Apprentice (Administrator)
9 reviews

About Ellie No description set View full profile
Mark Nesbit Mark Nesbit
Senior Administrator
22 reviews

About Mark I joined Northwood in February 2008 as an apprentice and have combined formal training with on the job support to develop my skills in business and administration. I offer valuable back office support View full profile
Emma Canavan Emma Canavan
Negotiator
17 reviews

About Emma I joined Northwood as an apprentice in March 2010 and through my training completed NVQ L2 in Business and Administration and Customer Service. My hard work and endeavour has enabled me to progress to View full profile
Peter Bellamy Peter Bellamy
Director
21 reviews

About Peter No description set View full profile
Matthew Bellamy Matthew Bellamy
Administrator
3 reviews

About Matthew I have worked part-time for Northwood, usually between university term-times, for the last 4 years. My role is varied and I help out where there is a demand; this can change on a daily basis. I handle View full profile
Julie Bellamy Julie Bellamy
Director and Company Secretary
5 reviews

About Julie I worked in the private and corporate finance sector for 25 years, employed as a bank manager for a leading high street branch and team leader in corporate centre banking, before joining Northwood to View full profile
Joanne Smith Joanne Smith
Office Manager
6 reviews

About Joanne No description set View full profile
Fran Burke Fran Burke
Portfolio and Maintenance Co-ordinator
8 reviews

About Fran I started working for Northwood in June 2011 as a viewing Clerk, a job which I undertook for 4 years. This gave me a really good understanding of NorthwoodÂ’s property portfolio which has helped me View full profile
Kathy Gowland Kathy Gowland
Negotiator
1 reviews

About Kathy No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

We have a range of lettings and estate agency services. For more information please follow this link https://www.northwooduk.com/branches/liverpool-estate-agents
Last updated at 2:57 PM 22/02/2018 by Mark Nesbit

Complaints Procedure

We have a standard procedure for handling complaints which is as follows:

1. Making a complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Branch Manager. Your complaint will be acknowledged within 3 working days. The branch will conduct a full and thorough investigation and a full written response will be sent within 15 working days.

2. If you remain dissatisfied
If you feel the matter remains unresolved you should write to the Director at the relevant Northwood office explaining why you are unhappy with the response. The Director will conduct a comprehensive review of your complaint and will give a final viewpoint in writing within 10 working days.

3. Independent redress
In the unlikely event that you are still dissatisfied then you may refer the matter to the Property Ombudsman

4. What next?
You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 2:57 PM 22/02/2018 by Mark Nesbit

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