• Staff picture
    Ellie-May
  • Staff picture
    Rachel
  • Staff picture
    Carol
  • Staff picture
    Ruth
  • Staff picture
    Joanne
  • Staff picture
    Ellie
  • Staff picture
    Mark
  • Staff picture
    Emma
  • Staff picture
    Peter
  • Staff picture
    Matthew
  • Staff picture
    Julie
  • Staff picture
    Joanne
  • Staff picture
    Fran
  • Staff picture
    Kathy
Looking to buy, sell, rent or let in Liverpool? Then look no further, we are Liverpool’s Proper Property People! As a leading Liverpool estate agent, we're a professional team of local, friendly experts who are passionate about property. Being based in West Derby our sales team have an extensive knowledge of this area and the surrounding areas of Aintree, Fazakerley, Walton, Croxteth, Norris Green, Stockbridge Village, Kirkby, Clubmoor, Stoneycroft, Old Swan, Knotty Ash, Bowring Park, Huyton Read full description..., Roby and Prescot. Our team is genuinely committed to guiding you through the process of buying and selling a propery, so no matter what your situation our team in West Derby will be happy to help you. Our lettings property professionals provide a full range of services to met the needs of all landlords who decide to let their property for many different reasons, including homeowners looking to rent out their property, sellers who can't sell and need to move (accidental landlord) or an investment landlord. We offer a full range of property management and lettings schemes but we are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. As lettings experts we cover the whole of Liverpool including sought after city centre districts such as Princes Dock, Commercial, Central, Ropewalks, Queen's Dock and Riverside. We also cover the ever popular suburbs in the south of the city, including Princes Park, Sefton Park, Childwall, Aigburth, Mossley Hill, Allerton, Woolton, Garston, Grassendale, Hunts Cross and Halewood. With vast experience and knowledge of the whole of Liverpool property market, you can be assured that the service you receive is unparalleled.
Northwood

15 - 17 West Derby Village Liverpool
Merseyside
L12 5HJ

0151 256 1035
Aug 28,2015
Minithumbup
By: 'Sandra'
Aug 28,2015
0 people found
this helpful
Excellent customer service and always greeted with a smile. Layla made the whole process of renting a property as easy and stress-free as possible. Very efficient and dealt with problems in a timely manner. Would definitely recommend Layla and Northwood for renting a property....
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Was this helpful? Yes
Aug 28,2015
Minithumbup
Emma
By: 'Kmc16'
Aug 28,2015
0 people found
this helpful
Emma made our experience with the company much more time efficient. She is a valued member of staff and if I was to move property again I would be sure to use Northwood again in the hope of having Emma assist me with any queries ...
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Was this helpful? Yes
Aug 28,2015
Minithumbup
Mark
By: 'Stan'
Aug 28,2015
0 people found
this helpful
Northwood appointed me to carry out maintenance on a number of jobs, they were very easy to deal with and they are very proffesional....
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Was this helpful? Yes
Aug 28,2015
Minithumbup
Ruth
Mark
By: 'S Parker'
Aug 28,2015
0 people found
this helpful
Northwood have gone out of their way to make me feel at ease about renting my property out again after a bad experience with a previous tenant. I would recommend the guaranteed rent service to any of my friends....
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Was this helpful? Yes
Aug 28,2015
Minithumbup
Mark
Peter
By: 'Paul C'
Aug 28,2015
0 people found
this helpful
The Service revieved from the whole Northwood team from advice through to management of our property has been efficient and professional. We would definitely recommend Northwood to potential landlords....
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Was this helpful? Yes
Aug 27,2015
Minithumbup
By: 'Louise Avery'
Aug 27,2015
4 people found
this helpful
I have dealt with Cheryle in my capacity as a Chartered Surveyor for many years and have always found her to be professional, friendly and helpful. I would recommend her to anyone thinking of buying or selling a residential property....
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Was this helpful? Yes
Aug 27,2015
Minithumbup
By: 'Mrs W'
Aug 27,2015
1 people found
this helpful
Northwood have been very professional and it has been easy to deal with them in the letting of our property. I wanted to mention...
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Was this helpful? Yes
Aug 27,2015
Minithumbup
By: 'tatty nat'
Aug 27,2015
0 people found
this helpful
Blooming fabulous girl, Cherlle was outstanding i etc and helped me to get a 1 bedroom flat still say hello in the village to her , and she is normal...
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Comment on agent fees
good girl
Was this helpful? Yes
Aug 27,2015
Minithumbup
By: 'David Morton'
Aug 27,2015
1 people found
this helpful
Excellent fast and efficient service. I have dealt with many agents in the past and this is big far the best... Would recommend to anyone looking for a rental property Ζ’Γ‚Β°Ζ’Γ’β‚¬Ε‘β€¦Γ‚ΒΈΖ’Γ’β‚¬Ε‘β€ΉΓ…β€œΖ’Γ’β‚¬Ε‘Β’Γ’β‚¬Ε‘Γ‚Β¬...
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Comment on agent fees
Great fees consept and really easy to understand
Was this helpful? Yes
Aug 27,2015
Minithumbup
Mark
Emma
By: 'Carlene'
Aug 27,2015
1 people found
this helpful
Lovely staff happy help everytime iv phoned or went in the branch really happy with there service....
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Was this helpful? Yes
Aug 27,2015
Minithumbup
Peter
Emma
By: 'Goodman Grant Solicitors Limited'
Aug 27,2015
0 people found
this helpful
We have been working with Northwood for over 5 years now and have never had an issue. The staff are all friendly and willing to help and we have a good business relationship with them....
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Was this helpful? Yes
Aug 27,2015
Minithumbup
Peter
By: 'Ian Farley'
Aug 27,2015
0 people found
this helpful
I have dealt with Northwood Liverpool for nine years supplying them with print material and advertising. They are very professional and very easy to work with....
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Was this helpful? Yes
Aug 27,2015
Minithumbup
Peter
By: 'JB-EYE'
Aug 27,2015
0 people found
this helpful
We have worked with Northwood for a number of years and have always found them to be reliable and trustworthy....
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Was this helpful? Yes
Aug 27,2015
Minithumbup
Ruth
By: 'Oasis blinds'
Aug 27,2015
0 people found
this helpful
I have known Laura Peter and Ruth for approximately 6 years and try have always been professional courteous in my dealings I would highly recommend the team at Northwood for any one who is interested in renting selling buying etc...
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Was this helpful? Yes
Aug 27,2015
Minithumbup
Peter
By: 'Angela'
Aug 27,2015
1 people found
this helpful
Designhaus.eu have been working with Northwood Liverpool for a couple of years now. I find Peter to be professional and courteous at all times and the rest of the team at Liverpool to be helpful and friendly too. I would have no hesitation in ...
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Was this helpful? Yes
Aug 26,2015
Minithumbup
By: 'Stacey'
Aug 26,2015
0 people found
this helpful
I have had a very good experience with this agent as I have not long rented a property from them and the service was of an excellent standard!!, I found all of the staff at this branch to be very friendly polite and helpful!....
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Was this helpful? Yes
Aug 26,2015
Minithumbup
By: 'Dan Thompson'
Aug 26,2015
0 people found
this helpful
Bought via Northwood West Derby , fantastic from start to finish , viewing on a Sunday Cheryle went out of her way and was simply the best agent I have come across , Louise was also great at keeping us informed Along the way...
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Was this helpful? Yes
Aug 26,2015
Minithumbup
By: 'Mrs T.'
Aug 26,2015
0 people found
this helpful
Cheryle sold my house for me and basically did everything from start to finish. I didn't have a clue what to do, as it was my first time selling, but Cheryle guided me every step of the way. Nothing was too much trouble, and she ...
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Was this helpful? Yes
Aug 26,2015
Minithumbup
By: 'Mr Jones'
Aug 26,2015
0 people found
this helpful
I have used Northwood to rent a few of my property out their guaranteed rental really is too good to be true ! Such peace of mind and Cheryle was very helpful at the valuation stage gave us tips on how to present the property and ...
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Was this helpful? Yes
Aug 25,2015
Minithumbup
Ruth
By: 'Dean Ware'
Aug 25,2015
3 people found
this helpful
I have used Northwood to rent my property for several years now. They provide a very organised and efficient service. I have never had any issues with the service provided and am confident to recommend Northwood to anyone looking to sell or let a property. ...
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Was this helpful? Yes
Aug 25,2015
Minithumbup
Ruth
Peter
By: 'Ron Williams'
Aug 25,2015
0 people found
this helpful
Totally professional and helpful organisation. Excellent!!...
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Was this helpful? Yes
Aug 25,2015
Minithumbup
Fran
By: 'Susanah'
Aug 25,2015
1 people found
this helpful
had a great time by viewing this property.Fran the agent was perfect in showing and explaining us everything.She was very nice to our litlle boy as well...Thank you Fran.We loved property and will rent it out now ;)...
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Was this helpful? Yes
Aug 25,2015
Minithumbup
Emma
By: 'S Barker'
Aug 25,2015
0 people found
this helpful
Bought my first home and couldn't fault the service provided by everyone at Northwood , highly recommend for a hassle free house buy...
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Was this helpful? Yes
Aug 23,2015
Minithumbup
Joanne
By: 'Lynsey'
Aug 23,2015
1 people found
this helpful
I have recently listed my house with Joanne and to begin with i was very nervous about putting it onto the market but She made me feel really at ease and explained everything in detail to me and since coming onto the market Joanne has ...
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Was this helpful? Yes
Aug 23,2015
Minithumbup
By: 'Mr D'
Aug 23,2015
1 people found
this helpful
Having had a really awful experience with tenants previously, I was doubtful to let my property out again, but Cheryle restored my faith with her knowledge and experience. She knew her area and advised me on my property. A bloody credit to Northwood if you ...
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Was this helpful? Yes
Aug 23,2015
Minithumbup
Joanne
By: 'Joe'
Aug 23,2015
1 people found
this helpful
Staff where very helpful as my husband and I looked for our first home together, we had been looking around and had used many companies just couldn't find the right fit in a home...until we used Northwoods. Our agent Joanne was very patient with ...
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Was this helpful? Yes
Aug 23,2015
Minithumbup
Joanne
By: 'Leighanne Jones'
Aug 23,2015
1 people found
this helpful
I have viewed houses to rent with Joanne Smith in the Speke and Garston area. I have found Joanne very pleasant and very knowledgeable about the local area ie schools and shopping facilities. I have since been into the branch and applied for the property ...
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Was this helpful? Yes
Aug 22,2015
Minithumbup
Joanne
By: 'D walker'
Aug 22,2015
0 people found
this helpful
I have been recently viewing houses through several agents and have found some of them very unreliable, for example not turning up on time or even not turning up at all, I have however found Northwood extremely good and Joanne imparticular has given me and ...
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Was this helpful? Yes
Aug 22,2015
Minithumbup
By: 'John Allen'
Aug 22,2015
0 people found
this helpful
I have been a landlord for a few years now and have used Northwood from the beginning. They are an excellent company and provide such a good service. Not only are they very friendly but also very efficient. I would highly recommend them to manage ...
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Was this helpful? Yes
Aug 22,2015
Minithumbup
Ruth
By: 'Beech'
Aug 22,2015
0 people found
this helpful
I would recommend this agency....
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Was this helpful? Yes
Areas covered
  • L4
  • Liverpool North
  • L5
  • L6
  • L9
  • L10
  • L11
  • L12
  • L13
  • L14
  • L28
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£58,000
  • Max: Β£200,000

Letting
  • Min: Β£0
  • Max: Β£0

DPS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
51 1 54 5 33 1 15 0 33 2
Staff picture Ellie-May
(4)

Staff picture Rachel
(2)

Staff picture Carol
(0)

Staff picture Ruth
(32)

Staff picture Joanne
(11)

Staff picture Ellie
(11)

Staff picture Mark
(22)

Staff picture Emma
(17)

Staff picture Peter
(21)

Staff picture Matthew
(3)

Staff picture Julie
(5)

Staff picture Joanne
(6)

Staff picture Fran
(8)

Staff picture Kathy
(2)

Fees

We have a range of lettings and estate agency services. For more information please follow this link https://www.northwooduk.com/branches/liverpool-estate-agents
Last updated at 11:48 AM 05/07/2018 by allAgents

Complaints Procedure

We have a standard procedure for handling complaints which is as follows:

1. Making a complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Branch Manager. Your complaint will be acknowledged within 3 working days. The branch will conduct a full and thorough investigation and a full written response will be sent within 15 working days.

2. If you remain dissatisfied
If you feel the matter remains unresolved you should write to the Director at the relevant Northwood office explaining why you are unhappy with the response. The Director will conduct a comprehensive review of your complaint and will give a final viewpoint in writing within 10 working days.

3. Independent redress
In the unlikely event that you are still dissatisfied then you may refer the matter to the Property Ombudsman

4. What next?
You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 11:48 AM 05/07/2018 by allAgents

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Branch - Liverpool North, Liverpool, L12

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