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    Lesley Tipling
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    Claire Ward
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    Sean Mayers
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    Nicola Broad
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    Josh Taylor
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    Joanne Taylor
No description for branch.
Northwood

25-26 Silver Street Lincoln
Lincolnshire
LN2 1EW

01522 525555

Nov 03,2016
Minithumbup
By:
Nov 03,2016
Featured Review
0 people found
this helpful
Super efficient communication was excellent very understanding and friendly from viewing to moving in was only a week very happy with the service that all staff there gave and we're very happy in our new home thankyou...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 29,2016
Minithumbup
By:
Sep 29,2016
Featured Review
0 people found
this helpful
had a problem with our rented property, contacted office and spoke to the new owners. Very understanding and resolved the issue with 24 hours. First class customer service....
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Comment on agent fees
Very Reasonable
Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
Featured Review
1 people found
this helpful
From the outset I found Northwood to be informative, honest, quick to respond to my queries and understanding of any delays on my part in obtaining references, etc. On my acceptance as a tenant they were open about my Contract and with everything explained clearly and in detail. I also had a pet and the obligations should I leave the property were also clearly explained. I had a few issues during my tenancy with the inevitable running of a home and breakdowns of equipment but they were extremely...
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Aug 26,2015
Minithumbup
By:
Aug 26,2015
Featured Review
1 people found
this helpful
I use Northwood Lettings on 3 different properties.I can honestly say they take a lot of the hassle out of letting [by guaranteeing the rental income on the Gold option].I wish there were Northwoods around the country,very professional service, John Hindley (Landlord)...
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Was this helpful? Yes
Aug 12,2015
Minithumbup
By:
Aug 12,2015
Featured Review
5 people found
this helpful
I just wanted to say Thank you to Lesley and Josh for making the process so easy for us and stress free! We are both excited to get the keys next week. Me and my partner have had a bad experience with a previous letting agent but you have totally changed our views and we cant thank you both enough :)...
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Jul 10,2016
Minithumbdown
By:
Jul 10,2016
1 people found
this helpful
Absolutely disgusted with northwood contacted most days over a week period since property was listed to check if they had got hold of tenants to view property told them I can view ASAP as extremely interested and if we could place an application in to secure the house and was told no not until you have viewed it anyway to cut a very long story short.... got phone call hours before viewing saying someone has put application in over the weekend so they was canceling our viewing ( FUMING at this po...
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What agent could do to change your mind?
Bad
Comment on agent fees
Bad
Was this helpful? Yes
By: Claire Ward
Jul 11, 2016
View all comments (1)
We are sorry you were not successful with your application, we did our best to accommodate you regarding your viewing, and all applications are considered fairly. Your application fee was returned with immediate effect once the decision had been made. I would like to take this opportunity to confirm, no other application has been accepted either at this stage and wish you all the best with finding another property.....
Aug 06,2015
Minithumbup
By:
Aug 06,2015
4 people found
this helpful
Have been renting through Northwood for over a year now and have no reason to complain. In the initial instance of moving in and finding a couple of issues they were quick to resolve them positively. Since then my real dealings have only been the occasional property inspection which have always been performed professionally and at my convenience so really have nothing to complain about. Basically a great service and always helpful. Only thing I would suggest is changing the order of the...
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Was this helpful? Yes
Aug 03,2015
Minithumbdown
By:
Aug 03,2015
0 people found
this helpful
part of my oven has been condemned and 7 wks later and one e- mail ( which have passed the buck and put the blame on the company who condemned it) nothing has been done!.. I am not impressed by this company at all and the person who lived in this property before us said they were really good. I have been in the property since April and have been waiting for the ceiling to be painted I received an e- mail 2wks ago to say that I could paint it and send them the invoice again they passed the buck ...
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What agent could do to change your mind?
Be a it more helpful about getting jobs done.
Was this helpful? Yes
By: Claire
Aug 06, 2015
View all comments (1)
Dear Tina & Simon, I would like to thank you for bringing this to my attention and once again apologise for any inconvenience caused. Further to our conversation, as you know, we have addressed the issues raised and taken action. We look forward to a more positive review from yourselves shortly and will continue every effort to reassure you of our best intentions and to build upon our improved customer relationship. Assuring you of my personal attention, kind regards Claire....
Aug 01,2015
Minithumbup
By:
Aug 01,2015
3 people found
this helpful
Overall friendly and quick to sort out major problems like toilets and our central heating the only downside is them coming to look at the property every 6 months to see if anything needs doing, and when listed what needs doing its been 3 months and still haven't heard anything about the repairs but not sure if thats down to the proper landlord....
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Jul 31,2015
Minithumbup
By:
Jul 31,2015
6 people found
this helpful
Nicola is polite, efficient and friendly at all times in the year I have known her. A highly professional service....
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Was this helpful? Yes
Jul 31,2015
Minithumbup
By:
Jul 31,2015
6 people found
this helpful
We have been renting through Northwood for a number of years now and in this time have had contact with mainly Claire and Nicola, and if and when there are any issues, these are always sorted out quickly, with no hassle. Northwood are all very professional, friendly and helpful, and I would defiantly recommend them....
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Was this helpful? Yes
Jul 31,2015
Minithumbup
By:
Jul 31,2015
6 people found
this helpful
found them to be very helpful in all respects and upfront with any problems we may have had regarding the property and any other situation...
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Was this helpful? Yes
May 26,2015
Minithumbup
By:
May 26,2015
5 people found
this helpful
Claire, the Manager, and all the team have given me excellent service with the letting of my 2 Lincoln properties. From the first viewing, through the contract process, finding tenants and payment of my Guaranteed Rents have all been carried out in a most professional and efficient manner with a very friendly and personal approach. Even a cup of Coffee on my visit to the Office (thanks Josh!). Altogether a superb experience. Many Thanks....
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Was this helpful? Yes
May 11,2015
Minithumbup
By:
May 11,2015
8 people found
this helpful
Northwood is the second estate agent that i have utilised as a tenant, and so far everything has been fantastic! Compared to the previous Letting Agent that we used, Northwood has been superb, Lesley has answered questions and dealt with minor requests quickly and efficiently, leaving my wife and I very satisfied. The Land lord to the property we let, can rest easy at night knowing that his property is in very good hands with Northwood! Thanks again Lesley for everything that you have do...
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Was this helpful? Yes
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Services offered
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Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 10 1 0 0 0 0 0 1
Lesley Tipling - upload your photo Lesley Tipling
8 reviews

About Lesley No description set View full profile
Claire Ward - no image available Claire Ward
Branch Manager
7 reviews

About Claire No description set View full profile
Sean Mayers - no image available Sean Mayers
Director
2 reviews

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Nicola Broad - upload your photo Nicola Broad
3 reviews

About Nicola No description set View full profile
Josh Taylor - no image available Josh Taylor
Negotiator
1 reviews

About Josh No description set View full profile
Joanne Taylor - upload your photo Joanne Taylor
1 reviews

About Joanne No description set View full profile

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Last updated at 1:39 PM 10/04/2015 by allAgents

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Last updated at 1:39 PM 10/04/2015 by allAgents

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